Issue
When the headphones (the ones that are bundled with the phone, but I guess it applies for others as well) are plugged in, audio will work in headphones for few seconds (or minutes, if you are lucky), and then the audio will stop (or rather, pause) playing, as if your headphones are disconnected. I tried with music players only, because when headphone is disconnected while music is being played, the music playback will be paused, not sure what happens while playing games but I think audio will start playing from speakers. Anyway, going albeit in depth, when headphones are plugged in, I get a notification from "Samsung USB-C headset" which would say "Checking firmware version", audio can be played via headphones during this time though (naturally), the notification would stay on for quite a few seconds and then disappear (not sure what this thing actually does during this time but OK), audio would still play from headphones, only until you get another notification from Samsung USB-C headset. When this happens, any audio playback will be paused or routed to the speakers as if the headphones are disconnected. You can press the play button in the music player app that you were using to resume playback (can't tell what happens while playing games, because haven't tried), and the audio will play from headphones (sometimes it would play via speakers as well), and it will continue until you receive the same notification again, and this goes on and on. The cycle is like: Plug in headphones -> receive notification -> play audio -> receive notification again which pauses playback -> play audio again -> receive notification again which pauses playback -> .... and it goes on like this.
This is a very frustrating issue as it will make it impossible to use the headphones as this thing repeats itself in intervals of few seconds. Sure, one can use wireless headphones but there are many people like me who prefer the wired ones over the wireless ones. Nonetheless, for normal users this will look like a headphone disconnection issue, and audio via headphone is a basic thing for a phone (or at least, it should be), and having it basically broken is straight unacceptable.
Cause
So like I was saying, we were getting notifications from the Samsung USB-C headset app which caused this disconnection behavior. "Samsung USB-C headset" is a system app by Samsung which kinda manages the firmware versions and codecs and stuffs like that. I haven't checked the logs, and cannot really say for sure, but its the version 1.2.05 version of this app that is causing all these troubles, I think its broken and Samsung needs to fix it ASAP.
That being a system app, it is not possible to disable or downgrade it, I tried various ways to do so, but its no longer possible (for system apps).
Ways to fix
Factory reset - Yes yes I know factory reset won't be a feasible option for many as it can be a bit tedious to go through the backup and the restore process that follows, especially when it is your primary phone (which is why I mentioned "ways to fix" and not "solution"), but yeah, factory reset will fix this issue. What factory reset will do is it will "downgrade" the Samsung USB-C headset app to version 1.1.51, and this version seems to work correctly. When you plug in your headphones, it will say a firmware update is available, simply follow the steps (basically dont unplug headphones while update is in progress), and it will work fine from then on, no issue. Btw, I am on June security patch at the time of writing this. From my observation, I would suggest to not update the Samsung USB-C headset app, and let it be in version 1.1.51. To prevent auto update, go to galaxy store, disable auto updates (luckily this is not there in play store).
This is a software problem, not hardware and Samsung needs to fix this ASAP.
TLDR;
Issue - Wired headphones keeps on disconnecting frequently.
Ways to fix - Factory reset and prevent auto updating Samsung USB-C headset app. Otherwise wait for Samsung to fix.
It didn't work.
You can go to older version of the system app without performing factory reset. It is possible. Go to Apps->then select System Apps option by tapping on 3 dots at upper right side, then select app Samsung USB-C headset-> tap on 3 dots at right side you will get option Uninstall Updates once you tap on it, it will go to last available version or factory version.
corphish said:
Issue
When the headphones (the ones that are bundled with the phone, but I guess it applies for others as well) are plugged in, audio will work in headphones for few seconds (or minutes, if you are lucky), and then the audio will stop (or rather, pause) playing, as if your headphones are disconnected. I tried with music players only, because when headphone is disconnected while music is being played, the music playback will be paused, not sure what happens while playing games but I think audio will start playing from speakers. Anyway, going albeit in depth, when headphones are plugged in, I get a notification from "Samsung USB-C headset" which would say "Checking firmware version", audio can be played via headphones during this time though (naturally), the notification would stay on for quite a few seconds and then disappear (not sure what this thing actually does during this time but OK), audio would still play from headphones, only until you get another notification from Samsung USB-C headset. When this happens, any audio playback will be paused or routed to the speakers as if the headphones are disconnected. You can press the play button in the music player app that you were using to resume playback (can't tell what happens while playing games, because haven't tried), and the audio will play from headphones (sometimes it would play via speakers as well), and it will continue until you receive the same notification again, and this goes on and on. The cycle is like: Plug in headphones -> receive notification -> play audio -> receive notification again which pauses playback -> play audio again -> receive notification again which pauses playback -> .... and it goes on like this.
This is a very frustrating issue as it will make it impossible to use the headphones as this thing repeats itself in intervals of few seconds. Sure, one can use wireless headphones but there are many people like me who prefer the wired ones over the wireless ones. Nonetheless, for normal users this will look like a headphone disconnection issue, and audio via headphone is a basic thing for a phone (or at least, it should be), and having it basically broken is straight unacceptable.
Cause
So like I was saying, we were getting notifications from the Samsung USB-C headset app which caused this disconnection behavior. "Samsung USB-C headset" is a system app by Samsung which kinda manages the firmware versions and codecs and stuffs like that. I haven't checked the logs, and cannot really say for sure, but its the version 1.2.05 version of this app that is causing all these troubles, I think its broken and Samsung needs to fix it ASAP.
That being a system app, it is not possible to disable or downgrade it, I tried various ways to do so, but its no longer possible (for system apps).
Ways to fix
Factory reset - Yes yes I know factory reset won't be a feasible option for many as it can be a bit tedious to go through the backup and the restore process that follows, especially when it is your primary phone (which is why I mentioned "ways to fix" and not "solution"), but yeah, factory reset will fix this issue. What factory reset will do is it will "downgrade" the Samsung USB-C headset app to version 1.1.51, and this version seems to work correctly. When you plug in your headphones, it will say a firmware update is available, simply follow the steps (basically dont unplug headphones while update is in progress), and it will work fine from then on, no issue. Btw, I am on June security patch at the time of writing this. From my observation, I would suggest to not update the Samsung USB-C headset app, and let it be in version 1.1.51. To prevent auto update, go to galaxy store, disable auto updates (luckily this is not there in play store).
This is a software problem, not hardware and Samsung needs to fix this ASAP.
TLDR;
Issue - Wired headphones keeps on disconnecting frequently.
Ways to fix - Factory reset and prevent auto updating Samsung USB-C headset app. Otherwise wait for Samsung t
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getting this problem in my mi phone
I know this is old but am getting this same issue on my Nubia red magic 6 pro too, it's really frustrating.. Audio keeps cutting when am using type c audio. example same as you explained. I did a Factory reset and did test all wires. and even bought new adapters for audio and all have same thing. seems like it's a software issue.
Related
I'm having a lot of issues with playing music in my car. I drive 1.5 hours a day to work and I really want to be able to listen to music through my phone but it's getting increasingly frustrating.
I have a D855K
Android version 5.0
Kernel version 3.4.0
Software V20f-505-01
I used to have a Samsung S2 and I'd have it connected via bluetooth to my car head unit which is a Sony WXGT90BT . This worked fine with my S2. With my G3 I've had a lot of issues. The audio will cut out randomly, sometimes this will happen every 5-10 seconds, and sometimes it will be once a minute or so. It usually cuts out for 1 second, but it's very frustrating when the music is constantly being interrupted.
I decided to try using an aux cable instead of bluetooth, but there were even more problems with this. The slightest bump on the road would cause the cable to move and open up Voice Mate. I tried disabling it under apps, but it would still pop up so I rooted my phone, bought Titanium Backup and froze the app. This stopped Voice Mate from popping up, but now whenever the cable moves it skips the track, going to the next one or goes back a track or pauses the music. Sometimes it opens up Google Voice Dialer, or Google Voice Search. I have none of these issues with earphones. I have also tried multiple aux cables all with the same issues.
I should also mention that I'm using Power Amp Pro as my music player. This is the same one I had on my S2. I'm not sure how it's changing songs when the aux cable is moved.
I'm not sure if this is a hardware or software issue, so I thought I'd check here first before sending my phone away. Any help is greatly appreciated.
Solynth said:
I'm having a lot of issues with playing music in my car. I drive 1.5 hours a day to work and I really want to be able to listen to music through my phone but it's getting increasingly frustrating.
I have a D855K
Software V20f-505-01
I'm not sure if this is a hardware or software issue, so I thought I'd check here first before sending my phone away. Any help is greatly appreciated.
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Click to collapse
Bluetooth issues are fixed in 20H firmware. D855 firmware should be compatible with D855K, though i don't know for sure.
Jack being detected as handsfree is an unfixable hardware issue, it stems from LG's jack detection algorithm. I guess the most we can do is mod the software so it always thinks that only headphones are plugged in...
Thanks for the reply.
Since it's rooted I can try updating to 20H to see if it fixes the bluetooth issues.
As for the Jack, I don't like the sound of unfixable... If I can get bluetooth working though then it doesn't matter too much. The longer the phone is out the closer we'll be to getting a fix, so hopefully it does eventually get fixed.
Over the past several days I have encountered a serious problem whenever I try to use headphones with my Mi 6. When I have a headphone plugged into the audio USB dongle and attempt to play music, at the slightest vibration, tracks will start and stop playing, tracks will change, the volume will shift, and the microphone will activate. This has made it almost impossible to listen to music with the phone anymore. I have tested this with two headsets, which both cause the effect, though it does not happen if I do not have a headset plugged in. Because I have had this phone since soon after it was released, my guess is this problem was caused by a recent MIUI (I'm on 10 8.10.11 Beta) update. It kept occurring even after I installed Blackplayer and tried using that instead.
It sounds more like a hardware problem to me, dirty or loose connections
flither said:
It sounds more like a hardware problem to me, dirty or loose connections
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I tried cleaning everything as best as I could, but to no avail. Does anyone else have any experience with this problem, or is there a way I could disable the phone from accepting input from the USB port so that my headphones will be usable?
When my bluetooth earphones are connected, every phone sound (calls, ringtones, etc.) comes out of the speakers, too - as in, I hear the sound in my earphones, and it's coming out of the phone's speakers at the same time. The only time it doesn't happen is when I'm listening to Spotify. My partner has a Pixel 6 and has the same issue.
I've cheked bluetooth settings and everything that should be checked is checked. It's really frustrating and I can't figure out if it's by design or if I need new earphones (even though I don't have this issue with these earphones and any of my other devices) or WTF else is going on
Any ideas?
My Galaxy buds pair with no problem and appear to be playing but there is no sound. They work great with other devices and have worked on e before with my Pixel 6 Pro. Very frustrating. Rebooted, forgot and reconnected, and even reset the earbuds. Still nothing.
GreySails said:
When my bluetooth earphones are connected, every phone sound (calls, ringtones, etc.) comes out of the speakers, too - as in, I hear the sound in my earphones, and it's coming out of the phone's speakers at the same time. The only time it doesn't happen is when I'm listening to Spotify. My partner has a Pixel 6 and has the same issue.
I've cheked bluetooth settings and everything that should be checked is checked. It's really frustrating and I can't figure out if it's by design or if I need new earphones (even though I don't have this issue with these earphones and any of my other devices) or WTF else is going on
Any ideas?
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Click to collapse
Did you find a solution yet?
That's an odd problem, and not a common one for sure.
What kind of bluetooth earphones are you using?
Did you reboot your device?
Did you try out a safemode to see if a third-party app causes your problem?
-> Especially since your partners phone also has this problem, maybe you use the same third-party app causing this?
You could also try to reset/clear cache/storage the basic Google processes running to see if they have a hang up.
Morgrain said:
Did you find a solution yet?
That's an odd problem, and not a common one for sure.
What kind of bluetooth earphones are you using?
Did you reboot your device?
Did you try out a safemode to see if a third-party app causes your problem?
-> Especially since your partners phone also has this problem, maybe you use the same third-party app causing this?
You could also try to reset/clear cache/storage the basic Google processes running to see if they have a hang up.
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Nope, no solution. I've done everything you mentioned and nothing has worked. I've also tried different bluetooth earbuds, just in case, and no joy. I know some manufacturers choose for "phone" sounds to play toghether with connected buds, but I take it from your reply that it's not the case with the Pixel 6 Pro so I'm just baffled by this.
For now my way around this issue is to put the phone on silent or vibrate while connecte to bluetooth, but it's clearly not a solution.
My P6P (US Unlocked) no longer plays media via bluetooth in my car. It just decided to stop suddently (while playing). Calls are still fine.
Things I tried:
- Bluetooth On/Off (On the car and on the phone)
- Unpairing/Pairing
- Reset Network Preferences on the phone
- Tried another phone with the car (works fine)
- Enabled/Disabled the bluetooth media profile (kept the calls and contacts sharing)
- Paired other bluetooth speakers to the phone and they work fine.
The phone seems to think that audio is playing and so is the car, it's just silent. I'm on the December update.
Any thoughts?
Are you by chance having this problem with SOUNDCLOUD? It's been trouble since my Pixel 2 & 3XL / Android 11. And I can get it started with force stop + clear cache, but it is a pain!
lambdaman said:
Are you by chance having this problem with SOUNDCLOUD? It's been trouble since my Pixel 2 & 3XL / Android 11. And I can get it started with force stop + clear cache, but it is a pain!
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Nope, it's Youtube music, pokecasts and Google maps. I suppose it's everythings except calls.
slimfady said:
My P6P (US Unlocked) no longer plays media via bluetooth in my car. It just decided to stop suddently (while playing). Calls are still fine.
Things I tried:
- Bluetooth On/Off (On the car and on the phone)
- Unpairing/Pairing
- Reset Network Preferences on the phone
- Tried another phone with the car (works fine)
- Enabled/Disabled the bluetooth media profile (kept the calls and contacts sharing)
- Paired other bluetooth speakers to the phone and they work fine.
The phone seems to think that audio is playing and so is the car, it's just silent. I'm on the December update.
Any thoughts?
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Click to collapse
I've had a similar issue since getting the P6P. Usually it's (randomly) when I try to skip/restart a song or when the song ends the phone will still think it's playing, but the display for the car will show it's paused so audio will stop. To get it playing again I have to turn the phone screen on and press pause then play and it'll start playing normally. As you mentioned, only an issue in the car. No issues with any other bluetooth devices.
I haven't been able to get to the bottom of it, but I updated to the December build last night hoping that might fix the issue. Haven't been anywhere yet today to see if it worked, but your post is giving me doubts now lol.
Edit: Just to add, this is playing music locally from storage with the Retro Music app.
Since the December update i have the same problem, it will connect to phone but will disconnect and not reconnect to play media
On the December update. Was in the car today playing all my media. Iike Spotify and local music and works like a charm. Sounds awesome in my Mazda 3 through Bluetooth. Also same call signal as before more or less. Right now at least is good....but haven't left my area as it's the weekend. LOVE MY P6P!
More things I tried:
- In Developer Settings, changed Bluetooth AVRCP to version 1.3, 1.4 and 1.6.
- In Developed Settings, disabled hardware A2DP.
Still no dice, maybe I should go for a factory reset? Man this phone is weird
Yeah my bluetooth headphones and my home theater amp do not skip a beat, but my car keeps cutting out the music, only just started happening, slightly after decmeber update, so I think they pushed other updates (playstore) which caused these issues. Rebooting the phone fixed it, but nothing else including mentioned in the OP repairing the phone to the car, seemed to make it slightly better.
I too have also noticed the similar issue where the music just stops for no reason, and the phone app thinks its still playing, phone reports it's still connected.
For the OP, if you rock the volume keys up down and up again does it change, beause I did have mine at some point force to zero volume.
Update, it scould be related to temperature because in the morning do not seem to have the same problem, only in the afternoon, temp about 30deg C
danw_oz said:
Yeah my bluetooth headphones and my home theater amp do not skip a beat, but my car keeps cutting out the music, only just started happening, slightly after decmeber update, so I think they pushed other updates (playstore) which caused these issues. Rebooting the phone fixed it, but nothing else including mentioned in the OP repairing the phone to the car, seemed to make it slightly better.
I too have also noticed the similar issue where the music just stops for no reason, and the phone app thinks its still playing, phone reports it's still connected.
For the OP, if you rock the volume keys up down and up again does it change, beause I did have mine at some point force to zero volume.
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I tried to rock the volume buttons on both the car and the phone and it doesn't seem to change anything. Both the car and the phone actually think that music is playing (as if it was on mute) and the progress time is always in sync.
slimfady said:
Nope, it's Youtube music, pokecasts and Google maps. I suppose it's everythings except calls.
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Click to collapse
Sounds like you're having moble data CONNETIVITY issue!
lambdaman said:
Sounds like you're having moble data CONNETIVITY issue!
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Click to collapse
Nope, It was actually fixed after factory reseting the car's headunit. Weird but at least it's all good now....
slimfady said:
More things I tried:
- In Developer Settings, changed Bluetooth AVRCP to version 1.3, 1.4 and 1.6.
- In Developed Settings, disabled hardware A2DP.
Still no dice, maybe I should go for a factory reset? Man this phone is weird
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Hi mate, i had same issue, installing android 12L beta 3 fix all my problems, battery is awesome, fingerprint fast, animations smooth like butter....give it a chance and try, maybe fix all your problems.
I know it's a long shot but you should check the settings for automatic do not disturb. I had that happen when the phone realized I was driving and it drove me nuts. Uncheck and mystery solved.
Now if someone can tell me why at completely random times and within a call the device switches back to phone speaker or watch Bluetooth while on an Android auto phone call I'd be appreciative.
slimfady said:
My P6P (US Unlocked) no longer plays media via bluetooth in my car. It just decided to stop suddently (while playing). Calls are still fine.
Things I tried:
- Bluetooth On/Off (On the car and on the phone)
- Unpairing/Pairing
- Reset Network Preferences on the phone
- Tried another phone with the car (works fine)
- Enabled/Disabled the bluetooth media profile (kept the calls and contacts sharing)
- Paired other bluetooth speakers to the phone and they work fine.
The phone seems to think that audio is playing and so is the car, it's just silent. I'm on the December update.
Any thoughts?
Click to expand...
Click to collapse
Try disabling a2dp hardware offload in the developer settings, fixed all my bluetooth issues.
Hi all,
I have a quite common problem as I see in Samsung forums (example). A few weeks ago I connected my A50 to a BT speaker, then as soon as I disconnected it, the sound stopped working (system sound, media sound, etc.) and the audio & video playback is on FastForward like 5x mode. So if I play a video, an audio message, etc, I see the seconds of playback go crazy, sometimes at 2X rate, sometimes at 5X, sometimes slowing down...
As soon as I connect a BT audio device, the playback is normal again and I can hear everything. Sometimes if I reboot the phone, the sound from speaker comes back for a few minutes, but then it disappears again. Lately even reboot does not help.
I updated to latest version (A11, Jan 2022 Patch) and did a factory reset via recovery. The problem is still there.
Rebooting in Safe Mode make the sound works! But not immediately, I have to reboot in safe mode, let the phone settle down a few minutes and then I hear sounds. I check the sound with secret code *#0#*. Then when I go back to normal mode, even without any google and samsung account connected, without all personal apps, without SIM, the sound does not work.
Will a custom ROM solve this issue definitely? Or do you know how to solve it while keeping the stock ROM?
I also tried to debloat the phone disabling 125 apps via Universal Android Debloater but it did not help.
Im facing the same problem , did u find any fix?
This occurred on default os - i did factory reset and it wasnt fixed - installed a custom os and stil nothing.
Have you tried cleaning out the headphone jack? Sometimes if there's gunk in there it'll cause an intermittent or long term short that makes it think there's headphones plugged in.
linuxgator said:
Have you tried cleaning out the headphone jack? Sometimes if there's gunk in there it'll cause an intermittent or long term short that makes it think there's headphones plugged in.
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But even when headphones are plugged in its the same.