Question Phone Info app refurbished check - Samsung Galaxy S22

How reliable is Phone Info app (link below) to check if phone is refurbished or not?
I bought my phone almost two weeks after launch at official Samsung store and this app says it may be refurbished. Is that possible? The phone is fine, it is perfect new. Only fingerprint that I have to press a little bit hard to work. Battery is not that good for a snapdragon, but I have to wait a little bit more to feel battery better.
Anyone checked for refurbished using this app? Is it reliable?
Phone INFO+ (SAM) - Apps on Google Play
All-in-one INFO and TOOLS for Samsung devices.
play.google.com

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Got mine today, What System Information tool is best?

Hey there, received my Galaxy nexus today! been waiting for this beast for a while now!
I know this sounds completely nuts, but what's the Best app to gather system information/benchmark to double check the phone is genuine, What Should I be seeing in the About Phone section?
This is a UK GSM bought from amazon TTSims.
The only reason Im asking is because TTSims seems like a dodgy company, this phone being the most expensive thing they sell, and the box it came in was a little battered and you could open it without breaking the security seal, I emailed them asking if the phone was definitively brand new, not a used or refurbished model, and they guaranteed me it was new.
Just want to be anal about it, and make sure everything sweet, and enjoy it!
check imei (take out battery and check the code),also on the box and then check the internal imei code if those 3 are correct than you have a genuine gnex
---
Thanks for thanking me
They all match, thank you.
no problem

[Q] So, did your ZL first arrive sealed?

I recently bought a C6503 from a German eBay seller, but it wasn't sealed in any way. More importantly, the phone had clearly been removed at least once from the plastic bag it came in, because there was a dent from the camera on the other side. It had been reinserted the other way around, then sent to me. I returned the phone.
I've now imported another C6503 from phonehouse.de and it too has arrived unsealed - neither the box nor the phone arrived sealed in any way. It mostly looks like it's been untouched. Some unboxing videos on YouTube show sealed versions, others not.
Which was yours? The most important reason for it to be sealed, to me, is because I want to condition the battery before turning the phone on, and if someone has used it before me then there's a chance I won't be able to. Plus, I like new stuff
Was your box sealed? Was the phone sealed in the plastic bag when in the box?
I bought my ZL at Amazon.de and it was not sealed. But I am sure that device was unused. The plastic protector was originally on the phone, also USB cable and earphones were not touched.
I know sometimes the box must be opened to insert local guarantee sheet, manuals, etc. in the box. Sometimes also some local changes are made on the device.
I don't have any troubles with my phone and I am really surprised when I see so many posts where users state their problems. Camera is great, battery life is excellent, scrolling is smooth, really no problems with my ZL, although the package was not sealed.
I got mine from Bell Canada and was sealed with a sony sticker
Sent from my C6506 using xda app-developers app
Bought mine from eBay and the box was sealed with a Sony sticker.
Sent from my Sony Xperia ZL
Mine was sealed, purchased from Newegg.
Interesting.. so far, all the North American phones have been sealed, but those from Europe (although mine's manufactured in China) were not.
schnidex said:
Interesting.. so far, all the North American phones have been sealed, but those from Europe (although mine's manufactured in China) were not.
Click to expand...
Click to collapse
Newegg buys it's Z/ZL from Malaysia.
ryude said:
Newegg buys it's Z/ZL from Malaysia.
Click to expand...
Click to collapse
Okay, fair enough. Meanwhile, slightly worrying for me is that when I 'first' turned the phone on today, it booted straight away in German and didn't ask me to select a language or any other setup. It all looked new, but this suspects me to think someone else has turned it on before me. I don't know if there's a way I can check, but I was pretty disappointed by this.
I'm wondering however if it's a German retail thing, because this is the second order I've had from Germany (from different suppliers) and both were completely unsealed. Perhaps there's a law that requires them to check it boots up before shipping..?
schnidex said:
Okay, fair enough. Meanwhile, slightly worrying for me is that when I 'first' turned the phone on today, it booted straight away in German and didn't ask me to select a language or any other setup. It all looked new, but this suspects me to think someone else has turned it on before me. I don't know if there's a way I can check, but I was pretty disappointed by this.
I'm wondering however if it's a German retail thing, because this is the second order I've had from Germany (from different suppliers) and both were completely unsealed. Perhaps there's a law that requires them to check it boots up before shipping..?
Click to expand...
Click to collapse
The language is determined by the customization, different regions have different customizations. Mine came with English (UK) pre-selected.
Bought mine from eBay (USA) and the box was sealed with a Sony sticker. Model C6503.
mine sealed c6506 usa
schnidex said:
Okay, fair enough. Meanwhile, slightly worrying for me is that when I 'first' turned the phone on today, it booted straight away in German and didn't ask me to select a language or any other setup. It all looked new, but this suspects me to think someone else has turned it on before me. I don't know if there's a way I can check, but I was pretty disappointed by this.
I'm wondering however if it's a German retail thing, because this is the second order I've had from Germany (from different suppliers) and both were completely unsealed. Perhaps there's a law that requires them to check it boots up before shipping..?
Click to expand...
Click to collapse
My ZL was bought at Amazon.de as I told you in my previous post and the box was not sealed, but as I remembered the first thing when I turned the phone on was selecting the language and setup guide ...
In general, I'm also wondering what happens with those products that had been sold through internet sales and later returned by customers and of course already used? Is there any rule that buyer must get completely new device ?
schnidex said:
I'm wondering however if it's a German retail thing, because this is the second order I've had from Germany (from different suppliers) and both were completely unsealed. Perhaps there's a law that requires them to check it boots up before shipping..?
Click to expand...
Click to collapse
I don't know about that, I got a Panasonic ELUGA from Germany last year and it was sealed in the box. It had never been booted up.
Sent from my Sony Xperia ZL
Sealed from Indonesia
Sent from my C6502 using xda app-developers app
sarobi said:
My ZL was bought at Amazon.de as I told you in my previous post and the box was not sealed, but as I remembered the first thing when I turned the phone on was selecting the language and setup guide ...
In general, I'm also wondering what happens with those products that had been sold through internet sales and later returned by customers and of course already used? Is there any rule that buyer must get completely new device ?
Click to expand...
Click to collapse
Thank you for this. The phone is probably fine, but for the time being there is doubt in my mind.
I don't suppose anyone knows if there's a system menu I can access that will tell me how many times the phone has been booted? So far, I have only turned it on once, so if that number is anything more than one and can be shown on the system, I will have my answer.
I'd love to keep it, and not have the hassle of returning it, but it's such a lot of money and I want to love my handset 100%, and not have any doubt. It does seem strange that it didn't ask me for the setup guide, and the phone was also already set to vibrate which I thought was strange. Also, the Developer Options were already exposed, but I was of the belief that these need to be enabled by pressing the version number seven times.
The only thing is that I haven't yet put a SIM card in it, so I don't know if that means the phone wouldn't go straight to Setup.
Bought it straight from Sony Shop. That shop also sells other Sony products. Sealed.
C6503 Philippines.
I noticed the Sony Mobile shops here sell unsealed phones. Happen with my former Xperia S. Bought it there unsealed.
Sent from my C6503 using xda app-developers app
Bought a white one from Amazon.de and whilst the box was sealed the unit itself was defective - the metal around the lens was chipped and the glass side near the camera button was cracked. I sent it back yesterday and will get a refund. When I booted it up, it went straight into the German menu without asking me to choose language.
Anyway, I ordered another ZL (this time black) as I saw a cracking deal on Amazon.it who were charging just €310! Price now back up to €499.
6503 from amazon.de - sealed , brand new, perfect in every respect
Sent from my GT-P7510 using xda premium
---------- Post added at 06:11 PM ---------- Previous post was at 06:01 PM ----------
schnidex said:
Thank you for this. The phone is probably fine, but for the time being there is doubt in my mind.
I don't suppose anyone knows if there's a system menu I can access that will tell me how many times the phone has been booted? So far, I have only turned it on once, so if that number is anything more than one and can be shown on the system, I will have my answer.
I'd love to keep it, and not have the hassle of returning it, but it's such a lot of money and I want to love my handset 100%, and not have any doubt. It does seem strange that it didn't ask me for the setup guide, and the phone was also already set to vibrate which I thought was strange. Also, the Developer Options were already exposed, but I was of the belief that these need to be enabled by pressing the version number seven times.
The only thing is that I haven't yet put a SIM card in it, so I don't know if that means the phone wouldn't go straight to Setup.
Click to expand...
Click to collapse
Tejstar said:
Bought a white one from Amazon.de and whilst the box was sealed the unit itself was defective - the metal around the lens was chipped and the glass side near the camera button was cracked. I sent it back yesterday and will get a refund. When I booted it up, it went straight into the German menu without asking me to choose language.
Anyway, I ordered another ZL (this time black) as I saw a cracking deal on Amazon.it who were charging just €310! Price now back up to €499.
Click to expand...
Click to collapse
If a "new" phone doesn't boot into
setup (language choice) then it is not new! And, obviously, if it's broken in the box and the box is undamaged it's not new! Law is strict, if it is sold as new in product description it should be in factory condition ie. As left factory after fabrication...sealed and not having been switched on!
Sent from my GT-P7510 using xda premium
stinky73 said:
If a "new" phone doesn't boot into
setup (language choice) then it is not new! And, obviously, if it's broken in the box and the box is undamaged it's not new! Law is strict, if it is sold as new in product description it should be in factory condition ie. As left factory after fabrication...sealed and not having been switched on!
Click to expand...
Click to collapse
Exactly my thoughts, which is why I was surprised, since it was ordered direct from Amazon.de and I've never had any 'returns' passed off as a new phone before from them. Anyway, it went straight back as it was clear that either it was already used or someone at the Sony factory didn't do their job properly in passing appropriate QA tests.
Tejstar said:
Exactly my thoughts, which is why I was surprised, since it was ordered direct from Amazon.de and I've never had any 'returns' passed off as a new phone before from them. Anyway, it went straight back as it was clear that either it was already used or someone at the Sony factory didn't do their job properly in passing appropriate QA tests.
Click to expand...
Click to collapse
Good luck!! It'll be worth waiting for, but I'd be wary of the 4.2.2 update! Lots having troubles with it in other threads. I have had nothing but grief on many devices ! Out of the box on 4.1.2 easily the best android phone I have ever owned (there have been many ) and I am not going to spoil it with 4.2.2

NFC - unable to use

hello,
i searched (using the search function AND scrolling trough posts) about NFC issues. i couldn't find a thread so here it is!
i JUST BOUGHT an unlocked / international version of Z2 Play - 4Gb and 64Gb version.
the users manual states: Note: NFC is not available in all areas or on all models.
i tried to use NFC with...
- tags
- another phone
it does not recognize any of them.
the phone is updated to the latest security patches (in europe).
before i send the phone back to the seller (i can do that) i would like to know if it is a well known issue or my phone has a problem.
i tried using tags and other phone connection WITH and WITHOUT the back-cover mounted on the device.
my back-cover has only ONE metallic contact.
so please provide help in order for me to decide if i am going to return the product.
NOTE: i am a LG user and this is my first venture into Moto devices.
DTTR said:
hello,
i searched (using the search function AND scrolling trough posts) about NFC issues. i couldn't find a thread so here it is!
i JUST BOUGHT an unlocked / international version of Z2 Play - 4Gb and 64Gb version.
the users manual states: Note: NFC is not available in all areas or on all models.
i tried to use NFC with...
- tags
- another phone
it does not recognize any of them.
the phone is updated to the latest security patches (in europe).
before i send the phone back to the seller (i can do that) i would like to know if it is a well known issue or my phone has a problem.
i tried using tags and other phone connection WITH and WITHOUT the back-cover mounted on the device.
my back-cover has only ONE metallic contact.
so please provide help in order for me to decide if i am going to return the product.
NOTE: i am a LG user and this is my first venture into Moto devices.
Click to expand...
Click to collapse
I got the same Problem Bro. Nothing interacts with my NFC - I read it's on the top of the phone... behind the camera or the flash. But with knowing this nothing changed.
It's really annoying cause I'm in Australia on Vacation and want to pay with my phone and paypal at the shops, because the currency is good right now.
So, the notch... The mark above the earpiece is the sensor. It works.
https://youtu.be/WRGtq7Lgf-s
Sent from my LG-D855 powered by Liquid "O" and Tapatalk.
DTTR said:
So, the notch... The mark above the earpiece is the sensor. It works.
https://youtu.be/WRGtq7Lgf-s
Sent from my LG-D855 powered by Liquid "O" and Tapatalk.
Click to expand...
Click to collapse
This is really a strange Location! Mine works too... haha
thanks for figuring out.
Strange location indeed. I need NFC for car integration, I will place a NFC tag on a car charger. But my car charger is not as tall as the device.
So I intend to return it.
I like the Amoled... I like the feel of the phone (even if my 4 years old LG G3 is smoother - on a 7.1 custom ROM)... But unfortunately this one does not meet my day-to-day usage requirements.
I made my first payment using this device.
It turns out that having the NFC sensor on that spot is perfect for making payments. You don't have to manoeuvre the phone in strange positions according to the position of the place of payment. So... Nice job!

Tab S4 - Live Demo Unit

Hello guys,
I acquired Samsung galaxy Tab S4 SM-T830X for 300 euros and it is live demo unit and I have a question how I can remove "retail" mode where I can not install some apps as Antutu and CPU-Z?
Should I root it or what to do?
Thank you in advance!
bojanoo7 said:
Hello guys,
I acquired Samsung galaxy Tab S4 SM-T830X for 300 euros and it is live demo unit and I have a question how I can remove "retail" mode where I can not install some apps as Antutu and CPU-Z?
Should I root it or what to do?
Thank you in advance!
Click to expand...
Click to collapse
Have you enabled developer mode? As on mine in dev mode it allows me to toggle retail mode. Check there..
Acquired.... Hmm I'm sure.
N1NJATH3ORY said:
Have you enabled developer mode? As on mine in dev mode it allows me to toggle retail mode. Check there..
Click to expand...
Click to collapse
I tried that and nothing happens with all Samsung apps, but other apps can be inactive... Any idea? I am getting error 501 while I am trying to install some apps...
ashyx said:
Acquired.... Hmm I'm sure.
Click to expand...
Click to collapse
I bought it in local shop... How they get it, I don't know...
Download FW from SAMFIRM for the device - Flash with ODIN for the device with your countries FW
See if that will allow it around...
Just a thing as well - Some stores here in the UK will sell Demo units as stock if the customer asks if end of line etc
fkofilee said:
Download FW from SAMFIRM for the device - Flash with ODIN for the device with your countries FW
See if that will allow it around...
Just a thing as well - Some stores here in the UK will sell Demo units as stock if the customer asks if end of line etc
Click to expand...
Click to collapse
The Tab S4 has just been released. How is that end of line?
For what reason would a store sell a demo model when stock is still available?
ashyx said:
The Tab S4 has just been released. How is that end of line?
For what reason would a store sell a demo model when stock is still available?
Click to expand...
Click to collapse
First off - Great to see you here - Noticed you had created a Tab S4 TWRP
Second - I agree with you. But if you are over here in the UK - CPW and O2 barely have any stock of these... Ive seen a couple of stores sell demo units in some capacities. Back in 2012 - When Comet went under - They were selling Demo units real cheap for IPADs etc because of administration.
If the user has picked up a demo unit lawfully (Notice how i say that ) Then it could be that a store was going to stock the device but due to delays in procuring etc (CPW had issues and pushed back release from Samsung by WEEKS!) they no longer plan to stock it.
Either way there are numerous reasons why they have a demo unit. Some legal some not so much... But either way while we dont know the full circumstances... We can assist if need be.
If the OP has stolen / obtained unlawfully then there is very little that can be done apart from to block the IMEI.
I wonder if the OP would like to tell us how he acquired said device,...
fkofilee said:
First off - Great to see you here - Noticed you had created a Tab S4 TWRP
Second - I agree with you. But if you are over here in the UK - CPW and O2 barely have any stock of these... Ive seen a couple of stores sell demo units in some capacities. Back in 2012 - When Comet went under - They were selling Demo units real cheap for IPADs etc because of administration.
If the user has picked up a demo unit lawfully (Notice how i say that ) Then it could be that a store was going to stock the device but due to delays in procuring etc (CPW had issues and pushed back release from Samsung by WEEKS!) they no longer plan to stock it.
Either way there are numerous reasons why they have a demo unit. Some legal some not so much... But either way while we dont know the full circumstances... We can assist if need be.
If the OP has stolen / obtained unlawfully then there is very little that can be done apart from to block the IMEI.
I wonder if the OP would like to tell us how he acquired said device,...
Click to expand...
Click to collapse
See that's the issue. These devices are not supposed to be released to the public, but destroyed.
I agree there are instances where demo devices end up in public hands, but not usually brand new recently released devices.
FRP is meant to protect unlawfully 'acquired' devices from being accessed and we get a lot of posts regarding that also.
I'd gladly assist anyone with a legitimate issue, but I feel uneasy with this sort of thing without actual proof of 'aquirement' especially considering posts related to unlawful practices are not allowed on XDA.
I'm not pointing fingers here, just voicing concern.
Thats very true with FRP. What should also be kept in mind here.
Samsung's retail mode is very different to the Retail Mode built into Developers Options.
Thing is - If the user does as my advice. Very quickly we will know if there is an issue with the device. It will ask for the original Google Account Assigned to the device ^_^
Lets see what happens
I removed retail software and flash new one and everything is working fine now... It was also some issues with charging but now everything is great. Like this forum!
Sorry for the inconvenience, but the guy sold me and I don't have idea how he got it... In my country there is no possibility to get it so soon after official release.
Can you share solution please
When I try to flash it says no flash interface found
I'd love to get a copy of the DeX switcher app that's included with the real Retail Mode.

Any way to check if the purchased phone is refurbished?

Hi there,
I know it's not the youngest device out there, but it checked all the right boxes for a solid price for me so I ordered one a few days ago (should arrive next monthú - however, despite the seller claiming the device is new and in sealed box, I still have my doubts considering the price. I have a very bad experience with refurbished devices in past so I'd like to make sure the device is really new - is there any way to do so? Thanks in advance.
LK255 said:
Hi there,
I know it's not the youngest device out there, but it checked all the right boxes for a solid price for me so I ordered one a few days ago (should arrive next monthú - however, despite the seller claiming the device is new and in sealed box, I still have my doubts considering the price. I have a very bad experience with refurbished devices in past so I'd like to make sure the device is really new - is there any way to do so? Thanks in advance.
Click to expand...
Click to collapse
you can ask HTC support when the warranty started.

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