I recently bought a C6503 from a German eBay seller, but it wasn't sealed in any way. More importantly, the phone had clearly been removed at least once from the plastic bag it came in, because there was a dent from the camera on the other side. It had been reinserted the other way around, then sent to me. I returned the phone.
I've now imported another C6503 from phonehouse.de and it too has arrived unsealed - neither the box nor the phone arrived sealed in any way. It mostly looks like it's been untouched. Some unboxing videos on YouTube show sealed versions, others not.
Which was yours? The most important reason for it to be sealed, to me, is because I want to condition the battery before turning the phone on, and if someone has used it before me then there's a chance I won't be able to. Plus, I like new stuff
Was your box sealed? Was the phone sealed in the plastic bag when in the box?
I bought my ZL at Amazon.de and it was not sealed. But I am sure that device was unused. The plastic protector was originally on the phone, also USB cable and earphones were not touched.
I know sometimes the box must be opened to insert local guarantee sheet, manuals, etc. in the box. Sometimes also some local changes are made on the device.
I don't have any troubles with my phone and I am really surprised when I see so many posts where users state their problems. Camera is great, battery life is excellent, scrolling is smooth, really no problems with my ZL, although the package was not sealed.
I got mine from Bell Canada and was sealed with a sony sticker
Sent from my C6506 using xda app-developers app
Bought mine from eBay and the box was sealed with a Sony sticker.
Sent from my Sony Xperia ZL
Mine was sealed, purchased from Newegg.
Interesting.. so far, all the North American phones have been sealed, but those from Europe (although mine's manufactured in China) were not.
schnidex said:
Interesting.. so far, all the North American phones have been sealed, but those from Europe (although mine's manufactured in China) were not.
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Newegg buys it's Z/ZL from Malaysia.
ryude said:
Newegg buys it's Z/ZL from Malaysia.
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Okay, fair enough. Meanwhile, slightly worrying for me is that when I 'first' turned the phone on today, it booted straight away in German and didn't ask me to select a language or any other setup. It all looked new, but this suspects me to think someone else has turned it on before me. I don't know if there's a way I can check, but I was pretty disappointed by this.
I'm wondering however if it's a German retail thing, because this is the second order I've had from Germany (from different suppliers) and both were completely unsealed. Perhaps there's a law that requires them to check it boots up before shipping..?
schnidex said:
Okay, fair enough. Meanwhile, slightly worrying for me is that when I 'first' turned the phone on today, it booted straight away in German and didn't ask me to select a language or any other setup. It all looked new, but this suspects me to think someone else has turned it on before me. I don't know if there's a way I can check, but I was pretty disappointed by this.
I'm wondering however if it's a German retail thing, because this is the second order I've had from Germany (from different suppliers) and both were completely unsealed. Perhaps there's a law that requires them to check it boots up before shipping..?
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The language is determined by the customization, different regions have different customizations. Mine came with English (UK) pre-selected.
Bought mine from eBay (USA) and the box was sealed with a Sony sticker. Model C6503.
mine sealed c6506 usa
schnidex said:
Okay, fair enough. Meanwhile, slightly worrying for me is that when I 'first' turned the phone on today, it booted straight away in German and didn't ask me to select a language or any other setup. It all looked new, but this suspects me to think someone else has turned it on before me. I don't know if there's a way I can check, but I was pretty disappointed by this.
I'm wondering however if it's a German retail thing, because this is the second order I've had from Germany (from different suppliers) and both were completely unsealed. Perhaps there's a law that requires them to check it boots up before shipping..?
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My ZL was bought at Amazon.de as I told you in my previous post and the box was not sealed, but as I remembered the first thing when I turned the phone on was selecting the language and setup guide ...
In general, I'm also wondering what happens with those products that had been sold through internet sales and later returned by customers and of course already used? Is there any rule that buyer must get completely new device ?
schnidex said:
I'm wondering however if it's a German retail thing, because this is the second order I've had from Germany (from different suppliers) and both were completely unsealed. Perhaps there's a law that requires them to check it boots up before shipping..?
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I don't know about that, I got a Panasonic ELUGA from Germany last year and it was sealed in the box. It had never been booted up.
Sent from my Sony Xperia ZL
Sealed from Indonesia
Sent from my C6502 using xda app-developers app
sarobi said:
My ZL was bought at Amazon.de as I told you in my previous post and the box was not sealed, but as I remembered the first thing when I turned the phone on was selecting the language and setup guide ...
In general, I'm also wondering what happens with those products that had been sold through internet sales and later returned by customers and of course already used? Is there any rule that buyer must get completely new device ?
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Thank you for this. The phone is probably fine, but for the time being there is doubt in my mind.
I don't suppose anyone knows if there's a system menu I can access that will tell me how many times the phone has been booted? So far, I have only turned it on once, so if that number is anything more than one and can be shown on the system, I will have my answer.
I'd love to keep it, and not have the hassle of returning it, but it's such a lot of money and I want to love my handset 100%, and not have any doubt. It does seem strange that it didn't ask me for the setup guide, and the phone was also already set to vibrate which I thought was strange. Also, the Developer Options were already exposed, but I was of the belief that these need to be enabled by pressing the version number seven times.
The only thing is that I haven't yet put a SIM card in it, so I don't know if that means the phone wouldn't go straight to Setup.
Bought it straight from Sony Shop. That shop also sells other Sony products. Sealed.
C6503 Philippines.
I noticed the Sony Mobile shops here sell unsealed phones. Happen with my former Xperia S. Bought it there unsealed.
Sent from my C6503 using xda app-developers app
Bought a white one from Amazon.de and whilst the box was sealed the unit itself was defective - the metal around the lens was chipped and the glass side near the camera button was cracked. I sent it back yesterday and will get a refund. When I booted it up, it went straight into the German menu without asking me to choose language.
Anyway, I ordered another ZL (this time black) as I saw a cracking deal on Amazon.it who were charging just €310! Price now back up to €499.
6503 from amazon.de - sealed , brand new, perfect in every respect
Sent from my GT-P7510 using xda premium
---------- Post added at 06:11 PM ---------- Previous post was at 06:01 PM ----------
schnidex said:
Thank you for this. The phone is probably fine, but for the time being there is doubt in my mind.
I don't suppose anyone knows if there's a system menu I can access that will tell me how many times the phone has been booted? So far, I have only turned it on once, so if that number is anything more than one and can be shown on the system, I will have my answer.
I'd love to keep it, and not have the hassle of returning it, but it's such a lot of money and I want to love my handset 100%, and not have any doubt. It does seem strange that it didn't ask me for the setup guide, and the phone was also already set to vibrate which I thought was strange. Also, the Developer Options were already exposed, but I was of the belief that these need to be enabled by pressing the version number seven times.
The only thing is that I haven't yet put a SIM card in it, so I don't know if that means the phone wouldn't go straight to Setup.
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Tejstar said:
Bought a white one from Amazon.de and whilst the box was sealed the unit itself was defective - the metal around the lens was chipped and the glass side near the camera button was cracked. I sent it back yesterday and will get a refund. When I booted it up, it went straight into the German menu without asking me to choose language.
Anyway, I ordered another ZL (this time black) as I saw a cracking deal on Amazon.it who were charging just €310! Price now back up to €499.
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If a "new" phone doesn't boot into
setup (language choice) then it is not new! And, obviously, if it's broken in the box and the box is undamaged it's not new! Law is strict, if it is sold as new in product description it should be in factory condition ie. As left factory after fabrication...sealed and not having been switched on!
Sent from my GT-P7510 using xda premium
stinky73 said:
If a "new" phone doesn't boot into
setup (language choice) then it is not new! And, obviously, if it's broken in the box and the box is undamaged it's not new! Law is strict, if it is sold as new in product description it should be in factory condition ie. As left factory after fabrication...sealed and not having been switched on!
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Exactly my thoughts, which is why I was surprised, since it was ordered direct from Amazon.de and I've never had any 'returns' passed off as a new phone before from them. Anyway, it went straight back as it was clear that either it was already used or someone at the Sony factory didn't do their job properly in passing appropriate QA tests.
Tejstar said:
Exactly my thoughts, which is why I was surprised, since it was ordered direct from Amazon.de and I've never had any 'returns' passed off as a new phone before from them. Anyway, it went straight back as it was clear that either it was already used or someone at the Sony factory didn't do their job properly in passing appropriate QA tests.
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Good luck!! It'll be worth waiting for, but I'd be wary of the 4.2.2 update! Lots having troubles with it in other threads. I have had nothing but grief on many devices ! Out of the box on 4.1.2 easily the best android phone I have ever owned (there have been many ) and I am not going to spoil it with 4.2.2
What are thing I should check out before buying used to make sure I am not going to get a phone that could possibly become blacklisted?
Check the IEMI/ESN number and buy it from a reputable source/person. Swappa is a great place to have it verified. however if something was to happen down the line then you would have record and it can be verified.
check out AC. Several got tricked there and even the IEMI checked out and all.
These bastards are very very good nowadays.
kench33 said:
What are thing I should check out before buying used to make sure I am not going to get a phone that could possibly become blacklisted?
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Not to plug my own stuff, but I'm currently selling a note 4 with spigen neo hybrid case, mint condition on swappa. It still has the original screen protector / wrapper on it. I know I have a low post count, I've been a lurker for years. Let me know if you have any questions.
http://swappa.com/listing/CYX626/view
i may be selling my dev edition soon
The first batch of S7 active have the waterproof problem. Samsung told that they fixed it in the second batch and replace first batch for free . So when we buy phone from ebay. How can we check that phone is fixed ? The date it was made or imei ?
Thank you you guys. Sorry for my English.
Very good question.
any news on this ??
as im looking to get one in the UK too !
I read some articles saying that it's not specific to any batch. The best strategy is to bring the phone underwater and see if it holds. Good news is that this phone is pretty new so even if you buy from Ebay, it sure is under warranty, as long as the phone is not on any blacklist. Samsung is getting quite good in customer service, at least in my experience. I bought an S7 active from Ebay which has serious scratches and re-booting issue. I called Samsung, sent the phone to them and around a week later, they send back with new main board, new screen and essentially everything new. No more scratches!
thats some great news cppc
are you in the UK too ? if so, which eBayer did you use ? and which samsung contact did you use ?
and lastly, did samsung question how you got the phone etc ?? ..
miniminus said:
thats some great news cppc
are you in the UK too ? if so, which eBayer did you use ? and which samsung contact did you use ?
and lastly, did samsung question how you got the phone etc ?? ..
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No I'm in the US. I just called the Samsung support contact on their website. They didn't ask me for proof of purchase, just the IMEI. They did, however, ask me to stop by Bestbuy first as they have a specialized technician there to see if that guy can help fix the issue. Since that guy couldn't help, they sent me the shipping label to send the device to them. In the end I didn't have to pay anything
Hi there,
I know it's not the youngest device out there, but it checked all the right boxes for a solid price for me so I ordered one a few days ago (should arrive next monthú - however, despite the seller claiming the device is new and in sealed box, I still have my doubts considering the price. I have a very bad experience with refurbished devices in past so I'd like to make sure the device is really new - is there any way to do so? Thanks in advance.
LK255 said:
Hi there,
I know it's not the youngest device out there, but it checked all the right boxes for a solid price for me so I ordered one a few days ago (should arrive next monthú - however, despite the seller claiming the device is new and in sealed box, I still have my doubts considering the price. I have a very bad experience with refurbished devices in past so I'd like to make sure the device is really new - is there any way to do so? Thanks in advance.
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Click to collapse
you can ask HTC support when the warranty started.
Hey folks. I just recently switched from oneplus to samsung. Haven't used a samsung device since the galaxy s5 with the bootloader unlock exploit.
Used LG for a while, then tried out the oneplus 8pro which is now at the repair center. I picked up what was advertised as an open box galaxy s20 + 5g (986u1) device.
After I powered it on, and set it up, I went to activate developer options and found that they were already on. Does that sound right that dev options would already be turned on if it was a new unused device?
Thanks.
Turn them off for your answer...
Yeah, I thought it sounded like a silly question.... Deserves a silly answer.
Ballroomblitz said:
Yeah, I thought it sounded like a silly question.... Deserves a silly answer.
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Samsung QC might have been playing with it and forgot to turn it off. Still it's disconcerting for a number of reasons.
blackhawk said:
Samsung QC might have been playing with it and forgot to turn it off. Still it's disconcerting for a number of reasons.
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Appreciate that. I found it interesting, and bit concerning that a brand new device would have developer settings activated. I purchased from an ebay seller. Based on their high approval scores, I felt pretty safe. I'll probably question them about it. Thankfully, everything on the phone seems to be working well. Peace.
Ballroomblitz said:
Appreciate that. I found it interesting, and bit concerning that a brand new device would have developer settings activated. I purchased from an ebay seller. Based on their high approval scores, I felt pretty safe. I'll probably question them about it. Thankfully, everything on the phone seems to be working well. Peace.
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You could reflash it to make sure there's no possibility of a rootkit. Probably just a goofball tech...
Ballroomblitz said:
Hey folks. I just recently switched from oneplus to samsung. Haven't used a samsung device since the galaxy s5 with the bootloader unlock exploit.
Used LG for a while, then tried out the oneplus 8pro which is now at the repair center. I picked up what was advertised as an open box galaxy s20 + 5g (986u1) device.
After I powered it on, and set it up, I went to activate developer options and found that they were already on. Does that sound right that dev options would already be turned on if it was a new unused device?
Thanks.
Click to expand...
Click to collapse
From what you've shared it sounds like you're in the clear. "Open Box" offerings always give me pause since sellers rarely post why the item was unsealed. At times sellers declare they only opened the item for testing but unless the offer is at a considerable discount below a comparable new, sealed unit and listed by a reputable seller with a fair return policy I'd avoid it.
I recently purchased a Dell XPS laptop on ebay from a dealer specializing in refurbished units. The listing reflected the item as "new". Before confirming the order I reached out and asked is the laptop factually new, has it ever been used? The seller replied "It's new to us"? WTF does that mean? lol!
varcor said:
From what you've shared it sounds like you're in the clear. "Open Box" offerings always give me pause since sellers rarely post why the item was unsealed. At times sellers declare they only opened the item for testing but unless the offer is at a considerable discount below a comparable new, sealed unit and listed by a reputable seller with a fair return policy I'd avoid it.
I recently purchased a Dell XPS laptop on ebay from a dealer specializing in refurbished units. The listing reflected the item as "new". Before confirming the order I reached out and asked is the laptop factually new, has it ever been used? The seller replied "It's new to us"? WTF does that mean? lol!
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Wow!