Develop Bugs

Protect Glass

After using protective glass, the finger reader is unusable. Does anyone have the same problem?

I am using screen guard and it has a hole at finger print scanner. It is annoying and seller told it is for finger print scanner to work. If your screen protector doesn't have hole at scanning area, it may not work.
I don't use finger print scanner so don't know if the feature is working really with or without protection guard.

What about pre applied one? Which came on applied with phone.
Sent from my SM-A705FN using Tapatalk

trubg said:
After using protective glass, the finger reader is unusable. Does anyone have the same problem?
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After applying we have to re do the fingerprint addition process, if your tempered glass supports it.
I got tempered glass applied from the store coated me around 400, but the in display fingerprint scanner works.

dedsecnd7 said:
After applying we have to re do the fingerprint addition process, if your tempered glass supports it.
I got tempered glass applied from the store coated me around 400, but the in display fingerprint scanner works.
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Can You send link?Where You buy it?

osinao said:
Can You send link?Where You buy it?
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Click to collapse
Go to Samsung store offline

Indisplay fingerprint sensor
Seriously I've tried and tested most of the YouTube videos for enhancing the speed and accuracy of indisplay fingerprint sensor but at last I'm lost, it barely recognize/works....

I'm getting used to this FP, u have to be patient and wait lol , it won't open in hurry
Sent from my SM-A705FN using Tapatalk

Nizamani said:
I'm getting used to this FP, u have to be patient and wait lol , it won't open in hurry
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Same here, it's mostly just a case of leaving your finger in the right place for long enough rather than getting impatient with it.
Andre

Well - on my new (2 days old) A70 I have 3mk FlexibleGlass (type of hybridglass) - no problems with fingerprints scanner at all since may through july and september rom builds .
View attachment 4876759
View attachment 4876761

Take the update, it helped alot. Enable touch sensitivity to the highest level. And set your most common fingerprint up two or three times.

ykjae said:
Take the update, it helped alot. Enable touch sensitivity to the highest level. And set your most common fingerprint up two or three times.
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Yep , but there are only 3 slots for fingerprints in A70 - don't know if it is a bug or feature - so, no space for too many fingerprints ?

sebx_g1 said:
Yep , but there are only 3 slots for fingerprints in A70 - don't know if it is a bug or feature - so, no space for too many fingerprints ?
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Well use your common one twice and another one for backup. Or all 3.

ykjae said:
Well use your common one twice and another one for backup. Or all 3.
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Ok it is minor problem, but I prefer 5 slots for fingerprints. [emoji16]
Wysłane z mojego SM-A705FN przy użyciu Tapatalka

Fingerprint Scanner Test

Hi guys, thought I share a test Ive done and to ask if you can try too
I have a TPU screen protector on my phone and the fp scanner is mostly ok but do get times where i need to try more than once. So i did a test by adding a wet finger in the settings
What ive noticed is now the sensor seems a little quicker when i unlock my phone with the same, dry finger
If you get 5 mins, register a wet finger (make sure its well all the way through the register process) and see if it makes a difference to your unlocking speed.
It may just be me, so it would be good to get some other tests
Cheers

I'll try this, which screen protector do you have? I've been through 3, including the Whitestone one, all garbage
Why can't these protectors be as simple to put on like for iPhones...

Hi have the Otao brand.... easy install, no bubbles but wish they had a cutout for the camera

try spigen neoflex no complaints

Jaspreet.master7 said:
try spigen neoflex no complaints
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Does it have the gross rubbery feeling when sliding finger? I'm wishing I had left the stock one on as it was super smooth compared to all the 3rd party films I've tried

meddylad said:
Hi guys, thought I share a test Ive done and to ask if you can try too
I have a TPU screen protector on my phone and the fp scanner is mostly ok but do get times where i need to try more than once. So i did a test by adding a wet finger in the settings
What ive noticed is now the sensor seems a little quicker when i unlock my phone with the same, dry finger
If you get 5 mins, register a wet finger (make sure its well all the way through the register process) and see if it makes a difference to your unlocking speed.
It may just be me, so it would be good to get some other tests
Cheers
Click to expand...
Click to collapse
I installed a tempered glass and since I had to re-register my prints I tried it your way with a wet finger and it wouldn't register at all. It kept telling me to press harder but no matter how hard I pressed it didn't register. I cleaned off my finger and it worked ? not sure if its because of the tempered glass and not the preinstalled screen protector. My prints were working flawless before by the way but it didn't hurt to try something new and experiment

Note 10 plus fingerprint scanner issues

Got the phone few days ago. Most of the time, fingerprint works on first or second attempts. But now and then it takes 4-5 attempts. and on two occasions i had to try 8-9 times to get it to work. Is it a problem only i am facing or its a common problem? i already updated phone after buying. should i get it replaced or it will be ok with next update
Thanks.

common problem i think. not as fast as the previous one on N9

Well, it is not widespread or "common", some users complain about this, but this issue has been discussed at lenght since the first days of this device, do a search, you will find some useful tips, My sensor is very fast and accurate, I think it depends on several factors, temp, moisture, the way you registered the fingers, screen protectors, etc

Also, register the same finger multiple times... I believe you can add 5 fingerprints....

I understand what you are talking about. I was so frustrated with the phone when I first got it. I deleted all my finger prints and then set them up again. Make sure to slowly follow the fingerprint instructions when adding. I added multiple fingers and some more than once. I have not had any issues since. I have also read some people say remove the factory screen protector. I still have mine on with no issues. Good luck!

Mshawnlane said:
I understand what you are talking about. I was so frustrated with the phone when I first got it. I deleted all my finger prints and then set them up again. Make sure to slowly follow the fingerprint instructions when adding. I added multiple fingers and some more than once. I have not had any issues since. I have also read some people say remove the factory screen protector. I still have mine on with no issues. Good luck!
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did you have the same issue as mine? like u had to make several attempts and sometimes even 8-9 times to make it work?

only time I've had problems with mine is when my hands have been extremely dry, putting slight moisture on my finger can make it scan better, but for the most part it works perfect unless I'm somewhere hot and dry.

I have similar issues when I have a screen protector on the phone. Sometimes I have to press multiple times, sometimes I have to press harder. Finally going without anything on the screen and the sensor works like a charm.

Screen touch sensitivity.
On my Note 10+ 5G (SM-N976U) I have a setting on the Display page (scroll down near the bottom) that increases touch sensitivity specifically for use with screen protectors. The screen itself is Gorilla Glass 6, which is twice as strong as Gorilla Glass 5, so, if you are the careful sort, you can get by without a glass protector. Even with an extra curved glass protector, with touch sensitivity turned up, I can use light gloves & still the capacitance works fine.

Touch sensitivity has nothing to do with the fingerprint sensor.

Mine works perfect with screen protector. Sure if you put new screen peotector, it takes time to recognise finger. But when protector sits perfect than no prob at all.
Sent from my SM-N976B using Tapatalk

Mine drives me mad , adding finger prints mostly does not work , i cant record my thumb print at all , was wondering if the sensor is not correct under the screen ,its always hit or miss on my phone , with my wifes note 10 there are no problems

peekie said:
Mine drives me mad , adding finger prints mostly does not work , i cant record my thumb print at all , was wondering if the sensor is not correct under the screen ,its always hit or miss on my phone , with my wifes note 10 there are no problems
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Make a warranty claim, there is no point to complain here, sorry

winol said:
Make a warranty claim, there is no point to complain here, sorry
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A hard reset solved the problem , it was not a complaint post i made but a comment on the fingerprint sensor, now fixed

I'm missing the iris scanner from the note 9.
Might send it back and go back to the 9

clax6 said:
I'm missing the iris scanner from the note 9.
Might send it back and go back to the 9
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Click to collapse
the sensor works well as long as you don't have dry hands, lick your finger/thumb and it will work every time, sad but true. it's something I realise after it working flawlessly while drinking in a beer garden with condensed glasses but the rest of the time it was hit and miss. seems if your skin is too dry it doesn't read well, but add a bit moisture and it works perfectly. guess it has something to do with the technology in the new sensor using vibration instead of imaging.

Belimawr said:
the sensor works well as long as you don't have dry hands, lick your finger/thumb and it will work every time, sad but true. it's something I realise after it working flawlessly while drinking in a beer garden with condensed glasses but the rest of the time it was hit and miss. seems if your skin is too dry it doesn't read well, but add a bit moisture and it works perfectly. guess it has something to do with the technology in the new sensor using vibration instead of imaging.
Click to expand...
Click to collapse
Yes, lick your finger everytime you want it to work in the midst of a pandemic that seems to be spread by the virus getting transmitted from the hands to the face everytime you touch it...
You can also try this - https://forum.xda-developers.com/galaxy-note-10+/themes/fingerprint-speed-hack-t4071893
No need to lick fingers now...

Excellent advice from ultramag69, this mostly solved my problem, but I'm not happy with Samsung, This problem should not happen on such an expensive device from a famous brand

kimtiti said:
Excellent advice from ultramag69, this mostly solved my problem, but I'm not happy with Samsung, This problem should not happen on such an expensive device from a famous brand
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The other advice I've found is to set up multiple finger prints with the same finger (you can usually set 5 fingerprints). This will improve the hit rate of the fingerprint sensor...

ultramag69 said:
The other advice I've found is to set up multiple finger prints with the same finger (you can usually set 5 fingerprints). This will improve the hit rate of the fingerprint sensor...
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Click to collapse
Yes it's maximum 4 on this device, it helps a little also

Screen protector speaker and prox sensor issues?

Does anyone have a glass screen protector installed and know if it affects the speaker quality? Also, since the proximity sensor is underneath the screen I'm also questioning the functionality if there is no cutout for it in the screen protector itself. Please comment, test if you already have the phone and have a screen protector, glass or otherwise.
Sent from my Pixel 4 XL using Tapatalk

Hi,
I do use the OMOTON glass screen protector from Amazon, currently out of stock however.
It doesn't have any cutout or punch hole and I'm perfectly happy with it. No degradation on sound and selfie picture quality as far as I can tell.

LuMe96 said:
Hi,
I do use the OMOTON glass screen protector from Amazon, currently out of stock however.
It doesn't have any cutout or punch hole and I'm perfectly happy with it. No degradation on sound and selfie picture quality as far as I can tell.
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Click to collapse
Does it interfere with the proximity sensor? Does the screen turn off when you place the phone to your ear when on a call?
Sent from my Pixel 4 XL using Tapatalk

LuMe96 said:
Hi,
I do use the OMOTON glass screen protector from Amazon, currently out of stock however.
It doesn't have any cutout or punch hole and I'm perfectly happy with it. No degradation on sound and selfie picture quality as far as I can tell.
Click to expand...
Click to collapse
Ive got the OMOTON but find that the touch sensitivity is a bit hit and miss. How are you finding it ? I purchased from Amazon as well.

obsanity said:
Does it interfere with the proximity sensor? Does the screen turn off when you place the phone to your ear when on a call?
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Click to collapse
Proximity sensor is working correctly as far as I can tell. As I put the protector on directly after receiving the phone I didn't exactly run a before / after test but don't have any issues with it.
trevagreene said:
Ive got the OMOTON but find that the touch sensitivity is a bit hit and miss. How are you finding it ? I purchased from Amazon as well.
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Click to collapse
Here again can't say I encounter any issues. I do sometimes miss the "back" gesture swiping from the right border to the middle; might be due to the combination of the Google case + screen protector (or due to the protector or just me) but overall it's ok.

Just tested with my Brotect Liquid Glass protector, no issues with the proximity sensor, and the speaker has been fine.

Thanks, just purchased the OMOTON on Amazon.

Question Hard time with fingerprint

Just bought S22 6.1" and fingerprint scanner is failing a lot with me. My S21 I don't even have to press hard and it is rare to miss with it.
I have model S901E with snapdragon, on AVA7.

Same phone but what's S901E - isn't that 1U? Anyways, the fp sensor is perfectly accurate on mine, an instant reaction.

mzsquared said:
Same phone but what's S901E - isn't that 1U? Anyways, the fp sensor is perfectly accurate on mine, an instant reaction.
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I'm from Brasil. I guess S901E is for snapdragon version outside USA. That's the first time we get snapdragon here in Brazil.

goTouch said:
I'm from Brasil. I guess S901E is for snapdragon version outside USA. That's the first time we get snapdragon here in Brazil.
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Good to know, never saw the E on galaxy models before. And you have problems the fp sensor? I hated it on S10 models but that was different sensor, the current one worked fine on my S21 and now the S22 sensor is perfect too. I registered twice my right hand thumb and 2x right index finger they both work with even a short touch.

mzsquared said:
Good to know, never saw the E on galaxy models before. And you have problems the fp sensor? I hated it on S10 models but that was different sensor, the current one worked fine on my S21 and now the S22 sensor is perfect too. I registered twice my right hand thumb and 2x right index finger they both work with even a short touch.
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Click to collapse
On my S21, it just needed a light touch with a very light press. But now I realize one thing. I did not pill off the screen protector that came with S22. In fact, it is not a screen protector for daily use. Do you think it is the reason fingerprint is worse than s10

goTouch said:
On my S21, it just needed a light touch with a very light press. But now I realize one thing. I did not pill off the screen protector that came with S22. In fact, it is not a screen protector for daily use. Do you think it is the reason fingerprint is worse than s10
Click to expand...
Click to collapse
yes, that plastic foil wrap won't let the scanner read your fingerprint. It's not optical but rather like a mini radar scanning the print ridges on your finger tip.

mzsquared said:
yes, that plastic foil wrap won't let the scanner read your fingerprint. It's not optical but rather like a mini radar scanning the print ridges on your finger tip.
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S21 came with screen protector, but a real one. Simple but it did the job. And fingerprint worked perfectly. I thought I could keep this upper plastic that came with s22 until my screen protector was delivered. I'm gonna try without it.

I exchanged my S22 yesterday because the fingerprint sensor was failing so often (plus random, 20 minute long network disconnects). I lost my preorder storage upgrade, but the new device works perfectly.

have you tried to remove current fingerprints and add new ones?
Submit an error report after replicating the issue
Samsung Members app > Get help > Send feedback > Error reports

With a screen protector, it failed every time for me.
I'm using the Omotion that I bought on Amazon.
I did try removing the current prints and adding new ones with little luck. In this case it will work 1 in 10 tries if you press very hard.
Remove screen protector, works perfectly.
As I'm looking for another screen protector, I'm checking reviews for any comments on "fingerprint"

Rudabaugh said:
With a screen protector, it failed every time for me.
I'm using the Omotion that I bought on Amazon.
I did try removing the current prints and adding new ones with little luck. In this case it will work 1 in 10 tries if you press very hard.
Remove screen protector, works perfectly.
As I'm looking for another screen protector, I'm checking reviews for any comments on "fingerprint"
Click to expand...
Click to collapse
Go with the Amfilm "Hybrid" glass. Glass still works poorly on Ultrasonic sensors, so you want a TPU or "hybrid" (semi-hard plastic) protector to have it work properly. These are the same material (and IMHO better quality) than the Zagg protectors they're trying to charge $50 for.

Also you can increase the touch sensitivity. My scanner is hit or miss with my glass protector but I'd take protection over the fingerprint scanner. I wish Samsung went optical and this wouldn't be an issue.