Develop Bugs

Unable to register on network

Hey guys,
So I recently bought what I thought was a new unlocked HTC One M9 off eBay and while it most certainly is new, it's definitely not unlocked. At least I cannot get it to register on my service provider's network.
What I received is a US AT&T model and while it sees all the different GSM service providers when I search for network operators it won't actually connect to the one that I have a SIM card for.
I've managed to flash ARHD and I've even S-Offed using the premium sunshine method but it still won't connect. What else can I try, would flashing a different radio make a difference?

So what "exactly" does it say when you put your sim in and try to register on the carrier network?.
I wish I stole my HTC M9.

Does it have the proper APN loaded for the service provider you are trying to connect to?

Who is your carrier, and how are you trying to activate the phone *22890? You may need to find and then manualy change your prl.

shivadow said:
So what "exactly" does it say when you put your sim in and try to register on the carrier network?.
Click to expand...
Click to collapse
It just says limited service and shows a X over the network icon.
shivadow said:
I wish I stole my HTC M9.
Click to expand...
Click to collapse
I didn't steal it and for what it's worth here's a link to the original listing on eBay.
fernandezhjr said:
Does it have the proper APN loaded for the service provider you are trying to connect to?
Click to expand...
Click to collapse
It does have the APN settings loaded but it's not an APN issue; the phone won't actually register with my service provider's network. Initially before I loaded ARHD I received the following error message phone not allowed mm#6.

"Not allowed on network" means "stolen device". It will be blacklisted on ceir.
The person on ebay robbed you.
i wish i stole my HTC M9" is my signature. The fact you picked up on that says to me that you know your device has been reported stolen and blocked by its carrier.
This practice is becoming more and more common. The seller sells the device at a cheaper rate and the buyer seemingly gets a bargain however, once the phone is received by the buyer as working the seller reports the device as stolen and claims on his insurance policy for another device. Rinse and repeat. Large scale, undetectable insurance fraud!.
The requirement for reporting the device as stolen is just a police report/statement and a crime reference number. It is too easy to lie to the police!.
The buyer then assumes it has developed a fault because it used to work but funny enough, 2 weeks in, the device wont connect to any network and no-one has a clue what is wrong with it because it costs to access ceir, which no-one is willing to pay for.
When you get this = "not allowed on network" it means "your device has been reported stolen".
I wish I stole my HTC M9.

shivadow said:
"Not allowed on network" means "stolen device". It will be blacklisted on ceir.
The person on ebay robbed you.
i wish i stole my HTC M9" is my signature. The fact you picked up on that says to me that you know your device has been reported stolen and blocked by its carrier.
Click to expand...
Click to collapse
I thought you had typed that intentionally and were being sarcastic, implying that I had stolen this phone. I didn't realise signatures are shown as part of the post and not after an underline.
shivadow said:
This practice is becoming more and more common. The seller sells the device at a cheaper rate and the buyer seemingly gets a bargain however, once the phone is received by the buyer as working the seller reports the device as stolen and claims on his insurance policy for another device. Rinse and repeat. Large scale, undetectable insurance fraud!.
The requirement for reporting the device as stolen is just a police report/statement and a crime reference number. It is too easy to lie to the police!.
The buyer then assumes it has developed a fault because it used to work but funny enough, 2 weeks in, the device wont connect to any network and no-one has a clue what is wrong with it because it costs to access ceir, which no-one is willing to pay for.
When you get this = "not allowed on network" it means "your device has been reported stolen".
I wish I stole my HTC M9.
Click to expand...
Click to collapse
Sigh. So much for thinking I had scored a bargain. I just Google'd how I can check the CEIR and that led me to CheckMEND and the results pretty much confirmed what you have said above:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
So what can I do now? Should I try contact eBay and say the seller sold me a stolen phone which doesn't work?

If it was me I'd report it to ebay and the police.
I wish I stole my HTC M9.

Report it, not just to the cops and ebay, but also to paypal if that was used and to the phone company. The phone is still possibly salvagable with a little work, but i dont think we can discuss that on here.

Faulty note 7 batch

Hello guys, just found this in another forum, thought you might be interested, so you can stop the underwater photography and the scratching endurance contests
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Source
http://www.htcmania.com/showthread.php?t=1224385
Sent from my SM-N930F using Tapatalk

My Samsung Galaxy Note7 was manufactured in Vietnam on August 26th? I got the Note7 from Three UK, does that mean I am unaffected?

Seems dubious to me could be wrong but why single out one supplier (ebay seller?) bad wording errors if that was the case then why is it not posted on Samsung's sites.

thering1975 said:
Seems dubious to me could be wrong but why single out one supplier (ebay seller?) bad wording errors if that was the case then why is it not posted on Samsung's sites.
Click to expand...
Click to collapse
Well, could be any number of reasons, maybe it just got released internally?, no idea. It does makes more sense to me that those devices affected can be identified by some sort of triage, rather than recalling all devices (which semed odd since the start). I followed the QR code and it des link to samsung website. I am not saying that this is 100% true, but it does make sense. Posted this to stop the massive Note 7 abuse before someone may regret it

I agree, this is a badly written letter and looks completely fake.
.

I am not convinced quite yet.

It's badly written because it's written by Asians? Perhaps?
I am Asian by the way. And this is fine. I've seen far worse letters than this.

BozQ said:
It's badly written because it's written by Asians? Perhaps?
I am Asian by the way. And this is fine. I've seen far worse letters than this.
Click to expand...
Click to collapse
But then it would have been a world wide anouncment by now.

Totally fake.
Sent from my SM-N930F using Tapatalk

notefreak said:
But then it would have been a world wide anouncment by now.
Click to expand...
Click to collapse
I don't disagree.
However, I'd wait for tomorrow. It's the weekends here, so I'll look out for Monday for any kind of announcement.

I would really hope that this company wouldn't fake an internal letter like this. I wouldn't be surprised if Samsung took a faked letter like this extremely seriously considering the circumstances. So I'm on the fence in this one but really hope someone wouldn't take that chance. It has a customer number on it. Someone could easily call Samsung and get this verified.
Sent from my SM-N930F using Tapatalk

Fake. There is no chance they would publicly announce a world wide recall, then a day later say 'Oops, we mean world wide recall. Except for this batch of phones. Our bad.' If they where wrong about that batch of phones they would get crucified. Nope, that seller just doesn't want to deal with the headache of returning all the units they sold, and returning all that money.

So if you bought from this seller you stuck with the phone you have or file a case with eBay and get your money back since you're within 30day eBay return policy and buy another device when they are fixed. That's your only two choices.
Sent from my SM-N930F using Tapatalk

My UK Note7 pre-order was canceled on the 1st Sept, so I'm waiting to see if Samsung can narrow down affected batches and release the unaffected devices...
If you want to check the date your Note 7 or any Samsung device was manufactured type this into the phone dialer *#12580*369# the "RF Cal" field is the date of device manufacture, if that information even helps in anyway Im not sure yet.

A worldwide recall is just that. Every phone that was sold. This letter is total BS.

This is one of many reasons why eBay just even an option to buy stuff for me. If it isnt Amazonable then it's not worth it, I get you want a deal and access to unlocked devices and whatnot but eBay has and will always be that "scummy dark alley" place for sellers, and by the looks of this letter (which looks so sketchy) this is another prime example of that. I wouldn't trust this at all, looks like he's just wants to keep his money and not deal with returns.

chazglenn3 said:
A worldwide recall is just that. Every phone that was sold. This letter is total BS.
Click to expand...
Click to collapse
Yes. If it were real, Samsung should fire their PR. You don't go anouncing a worldwide recall and then say whoops, we didn't mean it. And wait a whole weekend to correct it. This is a huge blow for them and it is exceptionally hard on us customers worrying we might have ticking time bombs in our possesion. If they back out of their statement after a weekend of not caring, they will ruin their reputation further. They will appear non credible. Excuse me but exploding phones warrant Samsung managment and PR works all weekend!

I agree. This letter is fake. It's a (mostly) well done fake, but a fake. IMO, it's Tropical trying to keep from having to take back all the phones they've sold.

In the US and the EU they would have little choice, in Singapore I'm not sure if they can weasel out of it or not.
I've already received my email from Amazon saying that they will send a full refund for the phone and any accessories I have purchased there. It was not this seller (Tropical) but of course as an FD model it is grey market and was sold without warranty. The email also said that if I sold the phone I should notify the person I sold it to so that they can return it for a refund. Lastly it stated that the return hadn't been hashed out yet and not to send it until they were ready.
I'm going to extrapolate a little here with a few guesses. The fact that Amazon also specifically mentioned a further buyer and my phone is already grey market implies that Samsung is going after all the phones regardless of where/how they were purchased. That they don't want me to send it yet gives me the impression they don't know exactly what they are going to do with it or how the process will go which would mean Samsung hasn't yet hashed it out internally how they will handle the grey market phones and given that information to those that sold them.
Those are guesses Gents, I have no special knowledge, I'm just reading the tea leaves.

I bought my phone from LuLu Mall here from Riyadh ( SA ).
Model is : SM N930FD
Made in Vietnam.
How we can confirm that my phone will also come under the recall process ? I have been using the device for like past 3 days and i don't feel any Lag, battery drain or Over heating while charging or using the phone.

ATTENTION! Don't buy from autostereo.com.cn (ZWNAV, ZWAUTONAVIGATION)

Just be carefull with this seller on Aliexpress (ZWNAV), Ebay (Zwautonavigation), Web (autostereo.com.cn)!
Support is terrible, they are not listen, not reading emails, fake product description, you can forget warranty.
I have problem with cold joint touch screen, they sold me another screen without digitizer and not IPS.
So avoid them as much as you can!

dankec2000 said:
Just be carefull with this seller on Aliexpress (ZWNAV), Ebay (Zwautonavigation), Web (autostereo.com.cn)!
Support is terrible, they are not listen, not reading emails, fake product description, you can forget warranty.
I have problem with cold joint touch screen, they sold me another screen without digitizer and not IPS.
So avoid them as much as you can!
Click to expand...
Click to collapse
Wow I thought it was only my they took my money sent me a fake unit after one week the unit started acting up. Now they dont reply to my emails.
Avoid Aotsr store too it's the same company with different names.

dankec2000 said:
Just be carefull with this seller on Aliexpress (ZWNAV), Ebay (Zwautonavigation), Web (autostereo.com.cn)!
Support is terrible, they are not listen, not reading emails, fake product description, you can forget warranty.
I have problem with cold joint touch screen, they sold me another screen without digitizer and not IPS.
So avoid them as much as you can!
Click to expand...
Click to collapse
dankec2000 and dastylee
Thanks for reporting, it is useful to know the scammers that are in circulation.
You have surely saved many users
Thanks again

apollo1976 said:
dankec2000 and dastylee
Thanks for reporting, it is useful to know the scammers that are in circulation.
You have surely saved many users
Thanks again
Click to expand...
Click to collapse
I am having the same problem with this seller (AutoStereo).
My auto DVD is under warranty, I had problems with the operating system and can not solve with the seller.

Good morning, I also bought an android radio in this company, and they have also deceived me, first with a tracking that did not have any transport company, but it came to me, that if it worked badly from the beginning, and since yesterday it no longer has sound, I have read a lot, it hurts not to have looked before, and to make the purchase through Paypal, I bought in Aliexpress and we will see why they asked me to remove the dispute and remove it and now I can not put another one, time has passed, like this That we will see, do not buy from it, sure scam.

I have also bought a car stereo from them. I have chosen the right one for my car and paid it via paypal. They asked me for my car model and told me that it is the wrong model and i should have to pay another 150$ to get the right model. I said that i will cancel my order and buy the right one. The said, that would take too much time ich should pay them directly to their paypal account. I did not do that. Then they gave me another link with the exact amount of the price difference and told me to pay this link. I paid it via paypal and three weeks later i recieved the car stereo. It has been the wrong model. I contacted them and said i want to return the stereo to them and want a full refund on both payments. No reaction. I open two disputes for the one product. They contacted me and said, if i gave them a 15 star review for both payments, they would fuly refund me when i return the stereo. Time passed, nothing happened. When you remind them on their promises they only answer with "ok"
I opened two paypal cases for this stereo. They refused to refund me, because if you have two payments for one product there is no buyerprotection.
Now i have a stereo that does not fit my car, lost a lot of money and the seller once more scammed another customer.
Do NOT buy anything from them!!

Good afternoon, I forgot to say that they also have another name, AOTSR, and they also appear on various sites, Amazon, Ebay and Aliexpress, they are the same Zwnav. Now that I continue with the problems, the last thing they have told me is that I broke the team, of course they are scoundrels.

OH WELL too late for me , i purchased it soo expensive and no replies. before used to said, " email the engineers" im sure the engineer is a lab rat that never replies.
i messed up my ZLINK and the Zwnav. dont even respond .
i wanted to downgrade to android 9 but never helped .
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I had a sad experience with ZWNAV,too!I paid 2 Media players Tesla style 4GB+128Gb ROM but they sent 2 Media players 4Gb+64Gb ROM for Ford Mondeo,2017,SYNC 3,without informing me what he send,they motivated that what I paid I do not go on my car!!!They was mounted by the specialized company and the surprise and more unpleasant was to see that it works only partially!
Does not work bluetooth, does not work radio and does not show information from CAN !
About a month I still talk to them to me the correct firmware for my car and refuse under various pretexts, these guys lie as they breathe!(contact person Irene Zhou)
And I'm of the opinion not to buy from the company ZWNAV, are completely out of trouble, do not care about customers after i have tricked to buy from them!!!

hola, es correcto. El Soporte es muy malo, se desentienden a todo.
Mod Edit: English Translation Below
hello, that's right. The Support is very bad, they ignore everything.

Yes AOTSR have terrible customer service, they will stop replying to messages as soon as they get your money, I tried contacting them for help with one of their units and they completely ignore you.

My Samsung galaxy S20plus is FMM Lock

I buy Alot of gardets on ebay and resell in my country but this particular is new to me
I checked and found something Strange and someone said the phone is on fmm lock
The challenging part is that I cannot go to recovery mode or download mode (image attached)
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Please can iget through with this?
I can longer send it back to USA rather I am finding a solution to this. Thank you

Contact the seller and ask them to remove the lock

*Detection* said:
Contact th jie seller and ask them to remove the lock
Click to expand...
Click to collapse
The seller claims he cannot trace it

Its a stolen Phone or registred as such

hold volume down + power to force shut down the phone and then quickly do the recovery key combo / download mode combo before it reboots

This does look like a stolen phone and should be returned.

One of the hazards of buying second hand phones etc.
If you bought it through somewhere like ebay then claim the money back. If you didn't then it's a case of buyer beware and need to chalk it up to "you live, and you learn"

Rule no. 1 dont trust e-bay for used electronics
Rule no. 2 dont buy used electronics without seeing with your eyes.
Been dealing with used phones for almost 5 years, never had any issue.

Okijaamaka said:
I buy Alot of gardets on ebay and resell in my country but this particular is new to me
I checked and found something Strange and someone said the phone is on fmm lock
The challenging part is that I cannot go to recovery mode or download mode (image attached)
Please can iget through with this?
I can longer send it back to USA rather I am finding a solution to this. Thank you
Click to expand...
Click to collapse
If i were you, i will request refund and return the phone to seller.
If you are past the return dates, i would pop in a simcard and keep the phone charged.
Then lodge a police report saying you got scammed buyingthis suspected stolen phone.
When the original phone owner come knocking on your door, you have the police report with your intentions stated to protect you from legal liability, and just return the phone to the owner.
Or.. still the phone for parts
Sent from my SM-G985F using Tapatalk

Thank you

JR_44 said:
hold volume down + power to force shut down the phone and then quickly do the recovery key combo / download mode combo before it reboots
Click to expand...
Click to collapse
The new security lock or prevent it from entering recovery mode
Quite Strange

FMM is unbreakable like iPhone lock
thanks God better late than never that came to Samsung from iPhone

You reseller has sold you a stolen phone, Bypass gmail services lock other term frp bypass lock, Look Google for answer its possible on every android i did it few times on my own samsung s20 plus and I can confirm it works even tested for few friends and there where realy happy that there could acces there own phones after forgot pincode or fingerprint lock no need for recovery or any tools only a file and USB connection plus an desktop computer

rubenownz said:
You reseller has sold you a stolen phone, Bypass gmail services lock other term frp bypass lock, Look Google for answer its possible on every android i did it few times on my own samsung s20 plus and I can confirm it works even tested for few friends and there where realy happy that there could acces there own phones after forgot pincode or fingerprint lock no need for recovery or any tools only a file and USB connection plus an desktop computer
Click to expand...
Click to collapse
no solution

hello everyone, today ebay stepped in and said i can no longer get my refund because its more than 30 days since i opened the return case,
since this phone is stuck with me, i know the screen can cover some of my losses, but i really want to know if there is another solution to this
thank you

As already stated, this is most likely a stolen phone that's been resold. Next step would be a police report and making sure it finds its way back to the rightful owner (or simply just handing it over to the authorities).
Keeping it and/or selling it for parts when knowing it is most likely stolen is morally ambiguous and in many parts of the world likely illegal.
This thread has run it's course, so I'm closing it now.
Cheers
Didgeridoohan
Forum Moderator/Developer Relations

General OnePlus service broke my display, they want me to pay for it [case closed]

Hello Everyone,
As the topic title says, I've sent my old OnePlus phone for repair (front speaker and USB port issues) and received a quote as warranty has long expired containing display repair cost and a photo of a broken phone but even the phone cannot be identified if mine at all.
I have proof of an intact display in form of a video about preparing and packaging the device for shipping.
The video shows the display working properly, and that the device is put in the original box, then in another which is then sealed.
To cut it short, service wanted me to pay, then I escalated to OnePlus and as they understand my issue, they still want me to pay.
But why should I pay for something I haven't done?
That's all the details I can share now, I've expressed my concerns to OnePlus, I have doubts they have even watched the video (YouTube link).
What can I do to have the truth?

sto1911 said:
Hello Everyone,
As the topic title says, I've sent my old OnePlus phone for repair (front speaker and USB port issues) and received a quote as warranty has long expired containing display repair cost and a photo of a broken phone but even the phone cannot be identified if mine at all.
I have proof of an intact display in form of a video about preparing and packaging the device for shipping.
The video shows the display working properly, and that the device is put in the original box, then in another which is then sealed.
To cut it short, service wanted me to pay, then I escalated to OnePlus and as they understand my issue, they still want me to pay.
But why should I pay for something I haven't done?
That's all the details I can share now, I've expressed my concerns to OnePlus, I have doubts they have even watched the video (YouTube link).
What can I do to have the truth?
Click to expand...
Click to collapse
You could use the pictures OnePlus sent you to trigger the warranty of the shipping service you relied on to make up for the extra fees. I know, some more paperwork, but it would be the more logical step to take. Neither you or OnePlus can take the blame for bad transport conditions that led into this situation.

Very smart of you to record the packaging of the phone.
Talk to consumer protection office. And go public.
Youre screen may be broken during transport.

Did OnePlus come and collect the phone using their own courier? Or did you send the phone using a courier you found?

AndyC76 said:
Did OnePlus come and collect the phone using their own courier? Or did you send the phone using a courier you found?
Click to expand...
Click to collapse
you ship it to some hellhole in texas that i believe is owned by Acer

I really hope it works out for you! You've got the evidence. Try and find out if there's a complaints procedure and reach out to them also.

Bummer, but stay after support to resolve it!

Don't let them get away with it!

Hey Everyone, although the case is still open, I have opened a case by OnePlus, who have escalated it to the customer support team. They have thanked me the video evidence which they have forwarded to the service team.
I told them sharing the link with the service team was my first thing to do but they seem to have simply ignored it.
Now they don't say it's been damaged during shipping though. I've sent the device with UPS, which OnePlus ordered.
As I understand their emails, there will be a decision in the next few days, so fingers crossed.
That's the current status, I'll update as soon as I have any news.
Thank you all for your support!

NO fingers !!! NO nothing !!! You send the phone with screen intact. You got the film packaging the product.
Oneplus shoud repare it. UPS driver or company must pay.

So it seems like the phone is on its way back to me, broken, unrepaired.
Oneplus support is worth nothing, they just repeated what the incompetent service told them.
If anyone knows a legal representative who I could talk to, let me know.
Once I got the package, I'll video it and put all the evidence here and all over the net.
It would be nice if you could share it as many palces as you can.
This was the last time I've used anything from this scammer company.

National consumer protection agency. May be better to place a police report.
Television or newspaper or both.
Why is Oneplus gulity that UPC broke youre screen? Couriers are horrible in any country !

null0seven said:
National consumer protection agency. May be better to place a police report.
Television or newspaper or both.
Why is Oneplus gulity that UPC broke youre screen? Couriers are horrible in any country !
Click to expand...
Click to collapse
Thank you.
They first claimed that UPS broke it, afterwards they told that it was like this before.
Besides, I would need consultancy in Europe.

Upload the video of you packaging the phone if u want us to share.
Now we would be taking your word for it.

NotCat_ said:
Upload the video of you packaging the phone if u want us to share.
Now we would be taking your word for it.
Click to expand...
Click to collapse
Here it is:
Here is a picture they have sent me from teh service, claiming that it's broken and I need to pay 80EUR:
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Since then I got my phone back, they haven't even repaired what I have asked for in the first place. The display works.
They were keen on that some glue below the screen has given up so they need to replace the screen. Even though the screen was not broken as it might have been implied first, I don't believe that the whole screen should have been replaced for 3x the money the whole device is worth. They have never said the screen works though.
That's said, this has been an extremely negative experience with OnePlus.

If UPS damaged it, you'll see the evidence on the packaging - if they use the same box etc to send it back
The reference to the glue 'giving up', surely this would only happened if someone left the package in a really hot place for an extended period of time.
When you use UPS im pretty sure ( you'll need to contact them to confirm), that liability/transport insurance is included to safeguard the items that are in their care.
If I boil this down, it could be that OnePlus did receive the phone in the condition they claim it was in, that's either a bold face lie or truth.
By elimination you'll come to the actual Truth.
It's a horrible situation to be in, as for legal assistance in pretty sure each country will provide you with 45 minutes of free legal advice - that may be worth googling so at least you can set out your plan.