Develop Bugs

Phone fixed

Hi,
I sent my phone to HTC for repair as the screen was yellow and had poor battery life
they changed the screen and the battery and its amazing now
there are no yellow spots and it works like a charm
the battery lasts 1.50 days dispite heavy use
for those having issues please send it to HTC.
If u send it back to your retailer for an exchange u are not guaranteed to get a phone without an issue, screen especially whereas sending the phone to HTC they make sure there are no issues after a repair they have done a good job and Im really happy with the phone now

8 years I buy HTC phones and have very good experience with them.
Only once I had a issue with my phone, they picked up and returned the machine fixed in 3 days.

htc will fix/replace your device if it has yellow spots?

100% its called Mura. Tell them and they will replace the lcd and u wont face the issue ever again as it s a known issue
Mine had this issue mainly and the new screen rocks

they are easier to deal with then apple... i will never buy another apple product mainly because of their customer service...

DallasGT01 said:
they are easier to deal with then apple... i will never buy another apple product mainly because of their customer service...
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Thats odd, I had an ipod touch a few years back and my experience at the time was really positive. I had a problem and scheduled a visit online, went down to the local mall and gave it to them, they swapped it out for me. I've never had that good of an experience with anything else I own. Of course, that was the only new apple product I've ever had, so maybe regular apple users have a different experience, dunno.
I also have sent my HTC off for repairs (to some place in houston). It wasn't the screen, I had a problem with my mobile data that all but stopped working indoors and barely worked outdoors. I'll see how that goes. They did tell me that if they need any parts, it will cost me $20 because my One X is from france, whatever that means. Its really sad though, I don't really have any other usable android devices at the moment so I'm stuck using my work's blackberry while I wait. I hate that thing, I feel like i've gone back to the 90's.

That's very strange they ask $ 20 for it because HTC warrantee is worldwide.
The phone they fixed for me that time was a HTC Artemis P3300 from the US and I live in Holland. They didn't charge anything.
bveditz said:
I also have sent my HTC off for repairs (to some place in houston). It wasn't the screen, I had a problem with my mobile data that all but stopped working indoors and barely worked outdoors. I'll see how that goes. They did tell me that if they need any parts, it will cost me $20
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Click to collapse

The battery lasts 1.50 days dispite heavy use
What sort of heavy use, can you post some stats, wondering if I need a repair ? bet a few other people are thinking the same

pickup9785 said:
The battery lasts 1.50 days dispite heavy use
What sort of heavy use, can you post some stats, wondering if I need a repair ? bet a few other people are thinking the same
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Click to collapse
Hi,
Im a recruiter so i have to constantly make calls a lot of calls.
Also to achieve this i had to do the following
wifi sleep policy disabled when asleep
i also disabled apps like books, movies, watch, sound hound, google + fm radio stuffim never going to use to see the disable button u need to uninstall updates first.
these ate battery like hell cos they were running in the background.
Hope that helps

viniturb0 said:
Hi,
Im a recruiter so i have to constantly make calls a lot of calls.
Also to achieve this i had to do the following
wifi sleep policy disabled when asleep
i also disabled apps like books, movies, watch, sound hound, google + fm radio stuffim never going to use to see the disable button u need to uninstall updates first.
these ate battery like hell cos they were running in the background.
Hope that helps
Click to expand...
Click to collapse
Screenshot of the usage and display time please. Otherwise I think you have the same battery everyone else has...
Also Stock unrooted phone I believe? If so can perfectly compare with my usage.

Laurentius26 said:
That's very strange they ask $ 20 for it because HTC warrantee is worldwide.
The phone they fixed for me that time was a HTC Artemis P3300 from the US and I live in Holland. They didn't charge anything.
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Click to collapse
Yeah, they said because I live in the US and I purchased a phone from france and the repair place is in the US they would need to special order parts. Who knows. I'm actually a little concerned since they mistyped my email address (luckily I got the email anyway since I own the domain) on the rma info and even though they received the device on wednesday (according to the post office), there have been no updates to the website that they've received or are repairing it. So... I'll have to call them again and see what happened.
There is something to be said to buying devices directly from a local carrier.

bveditz said:
Yeah, they said because I live in the US and I purchased a phone from france and the repair place is in the US they would need to special order parts. Who knows. I'm actually a little concerned since they mistyped my email address (luckily I got the email anyway since I own the domain) on the rma info and even though they received the device on wednesday (according to the post office), there have been no updates to the website that they've received or are repairing it. So... I'll have to call them again and see what happened.
There is something to be said to buying devices directly from a local carrier.
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Click to collapse
I sent mine off to HTC too in the UK. They picked it up on Wednesday, Thursday evening it was showing as device received on their repair tracking.
Today afternoon it is showing as in repair.... :\ hopefully i get it middle of this week as i have no phone to use whatsoever. hopefully they will fix my yellow spot, i think the gorilla glass was not sitting properly on the LCD. as when i pressed it slightly it was gone.

xl VipeR lx said:
I sent mine off to HTC too in the UK. They picked it up on Wednesday, Thursday evening it was showing as device received on their repair tracking.
Today afternoon it is showing as in repair.... :\ hopefully i get it middle of this week as i have no phone to use whatsoever. hopefully they will fix my yellow spot, i think the gorilla glass was not sitting properly on the LCD. as when i pressed it slightly it was gone.
Click to expand...
Click to collapse
Better luck than me... My phone was delivered on the 13th but never made it to 'received'. I now have an escalation ticket into HTC to find it. It took a few calls to them for them to even care that my phone was missing, they just kept saying that the repair place was probably behind. I then had to call them for an escalation ticket, then had to call a few days later to re-do the escalation ticket because the last guy didn't do it properly, then a call a few days later to get someone assigned to the escalation ticket. I'm now at the few days mark again, so I'll have to call again on monday and can hardly wait to hear the response this time.
I couldn't use the blackberry any longer, so I spent the other night screwing with my old captivate to at least get it working again so I'm not living in the dark ages anymore.

So, after a bunch more calls back and forth, they finally found my phone. At which point it sat for a couple more weeks while they ordered parts. Then they called back with the bad news. Apparently they can't order the parts because it's an international phone and due to copyright laws (supposedly) they can't ship the parts it needs overseas. The only options are to 1) return the phone, 2) send the phone to HTC France or 3) Replace the phone with an AT&T One-X. Obviously #1 is out. #3 isn't a great choice either, because the AT&T isn't as good as the International version, and so I discussed #2 with them. #2 apparently is only an option if I have a French shipping address, which obviously I don't. So, I'm pretty much out of options.
I think I may just take them up on replacing it with the AT&T one, and since it's new, I'll just ebay it and take the money to -mostly- pay for the S3. I really liked the One-x, but I don't want the limitations it already has (SD & Battery) combined with the more severe limitations of the AT&T version (dual core, 16gb storage - I can't use LTE so that's not a benefit).
Luckily my captivate has been holding up during this whole fiasco, but It's really on it's last legs.

bveditz said:
Yeah, they said because I live in the US and I purchased a phone from france and the repair place is in the US they would need to special order parts. Who knows. I'm actually a little concerned since they mistyped my email address (luckily I got the email anyway since I own the domain) on the rma info and even though they received the device on wednesday (according to the post office), there have been no updates to the website that they've received or are repairing it. So... I'll have to call them again and see what happened.
There is something to be said to buying devices directly from a local carrier.
Click to expand...
Click to collapse
It happened to someone else too. It's not parts, it's this...
BarryH_GEG said:
This makes sense but not for the reasons given. The U.S. One X's have the "app picker" disabled; users have to pre-set an event in settings for a single action to occur when clicking on a link in an app. Those sold outside the U.S. present a list of apps to choose from each time you click on a link just as every other Android device. Making sure the U.S. versions didn't have this feature enabled therefore violating Apple's patent is what held them up at customs. HTC U.S. restoring that feature, even on an international device, would be in violation of the patent. So if they had to replace the motherboard they couldn't load the international s/w on it and they have no alternative ROM with the feature disabled that runs on Teg3.
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BarryH_GEG said:
It happened to someone else too. It's not parts, it's this...
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Click to collapse
Great, thanks for that explanation. I didn't really understand and I don't think the HTC guy knew or was able to explain it either.

Returns / Replacements / Refunds

I have recently returned my Find 7a for a refund due to the 'yellow screen' issue and wonder what experience people have had with returning their phones to Oppo.
I find their Customer Service pretty slow to respond, but are generally good when they do. I sent mine back on 23rd May and not heard since, so wonder if anyone has managed to get a replacement, or a refund and if so how long it took?

I also send mine back on 23.5 (from germany), delivered on 27.5.
Yesterday i ask, about the next step.
Today i get this answer from Oppo:
>I would like to inform you that we are now able confirm the arrival of your device.
>However, we regret to let you know that the Find 7a is currently out of stock
> in Midnight, therefore we are unable to send the replacement right away.
>We would like to offer you two options; you may wait for new stock to
>arrive which will take a few weeks, we have the White instock
> or request refund for your order so once
>we have it in stock you can place a new order.

Are you both the original buyers, I've got mine off eBay and device seems to have screen sensitivity problems, misinterpreting between swipes and taps, I'm wondering if they'll replace it?
Sent from my Find7a using Tapatalk

ive just got an email with attachments to download and print then send it away for replacement,would rather have my money back tbh

tonybhoy said:
ive just got an email with attachments to download and print then send it away for replacement,would rather have my money back tbh
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Click to collapse
you can also ask for refund:
http://europe.oppostyle.com/content/11-terms-of-service

tobias14 said:
you can also ask for refund:
http://europe.oppostyle.com/content/11-terms-of-service
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thanks mate

badrsj said:
Are you both the original buyers, I've got mine off eBay and device seems to have screen sensitivity problems, misinterpreting between swipes and taps, I'm wondering if they'll replace it?
Sent from my Find7a using Tapatalk
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This was a bug but has been fixed by update 0530. If you haven't got it yet, try changing touch and hold delay to medium or long in accessibility setting. The problem will go away.

badrsj said:
Are you both the original buyers
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No, i have buy it from first purchaser. When i read the warranty right, only the second year of warranty is only for the first purchaser.
My "new" is now in shipping status, but now i read from other that the dont fix the yellow tint display... but iam wait and see when my was arriving.
When it has the same faulty display iam send it back agin and then i want back the money.

I've got touch screen issue it's very annoying. What's yellow tint?
I've had mine for a month but want to return due to touch issues and battery drain, it sucks.

riz157 said:
I've got touch screen issue it's very annoying. What's yellow tint?
I've had mine for a month but want to return due to touch issues and battery drain, it sucks.
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The yellow tint is something that many users are noticing. The bottom portion of the display has a yellow tint to it. Most users that notice the yellow tint say that's it's most noticeable it the bottom left. It seems like most, if not all, phones are affected with the yellow tint to varying degrees. Oppo has stated publicly that it is a backlight issue and that it will be resolved. However users who have received replacement phones are still reporting a yellow tint. As your touch screen and battery issues, those are most likely software related. If you want to know for sure flash Gummy or OmniRom. To test the touch screen go into developer options and check the "Show pointer location" option. Drag your finger all over the screen. If your touch input is lost then the trail will stop and start anew. I would consider waiting to have your unit replaced. People who just got a replacement from a new batch are still reporting display issues. If you can't perceive the yellow tint then you are one of the lucky ones. I sent my back for the yellow tint and my replacement is on it's way back. I will post to this thread when I receive it.

I send back my first device with the yellow tint, the new one (build 19.05.14) comes last week and it was worse then the first one.
The picture is from my first device, please notice that my camera wasnt good enough and in reality it was more visible as you see on the picture

My Oppo find 7a was an ebay buy - and man o man - It had all sorts of troubles - auto-reboots, bluetooth issues, screen sensitivity issues - ghost taps - and yellow screen. I had to file ebay claim to return it.

Is build quality that bad?
I was excited about this phone, but after reading through all the problems in this thread i'm concerned.
Would you guys still recommend this device ?

I absolutely do not recommend this telephone there is nothing that you cannot do with any cyanogen mod enabled devicewhat additionally the quality control has been horrible, save some money and get a note 2 or 3 if you want hd

I can recommend it but agree that main steamer might want to stick to different devices due to the stock experience being quite a bumpy ride for newcomer to the whole flashing scene.

I do not recommend this device becauseeee
1- Compare to the average price i.e. 450 give or take 25 bucks - you can get a T-Mo Note 3 - which is a much more capable device.
2- The quality issues on this device are atrocious.
3- The return experience is unpleasant.
4 - This device is unlikely to get as much support and accessories as Note 3 is. The only thing this device does better is "knock knock" on - which you can simulate with an S-Cover.
I am sorry - the quality of this phone as really turned me off

badrsj said:
I absolutely do not recommend this telephone there is nothing that you cannot do with any cyanogen mod enabled devicewhat additionally the quality control has been horrible, save some money and get a note 2 or 3 if you want hd
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Click to collapse
MrColdbird said:
I can recommend it but agree that main steamer might want to stick to different devices due to the stock experience being quite a bumpy ride for newcomer to the whole flashing scene.
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Click to collapse
badrsj said:
1- Compare to the average price i.e. 450 give or take 25 bucks - you can get a T-Mo Note 3 - which is a much more capable device.
2- The quality issues on this device are atrocious.
3- The return experience is unpleasant.
4 - This device is unlikely to get as much support and accessories as Note 3 is. The only thing this device does better is "knock knock" on - which you can simulate with an S-Cover.
I am sorry - the quality of this phone as really turned me off
Click to expand...
Click to collapse
Thanks for your honest opinion. This device had so much potential, but obviously it's not quite there yet.

Three replacements and four phones in thirty days. . .

So the first phone was new and had crackling speakers. Second phone that was sent to me was refurbished and had a smudge underneath the screen so it wasn't cleanable unless I opened the hw. Third refurbished phone had a glass gap between the screen and the base of the phone, so there was bleeding light coming from the back of the phone. Now T-Mobile is sending me a fourth refurbished (most likely) phone.
All the replacements seen to be refurbished.
Imagine. . .I played for S-Off each time and a screen protector each time. That's around $140 ($25x4 + $10x4) USD just on replacement bs.
Anyone else having these issues?
I unrooted, restored stock ota, re locked, and re s-oned the first two devices (fourth device is coming 6/1/15) to restore original (warranty) status despite all these issues being hardware related. Keep in mind I'm no newb to phones.

ahrion said:
So the first phone was new and had crackling speakers. Second phone that was sent to me was refurbished and had a smudge underneath the screen so it wasn't cleanable unless I opened the hw. Third refurbished phone had a glass gap between the screen and the base of the phone, so there was bleeding light coming from the back of the phone. Now T-Mobile is sending me a fourth refurbished (most likely) phone.
All the replacements seen to be refurbished.
Imagine. . .I played for S-Off each time and a screen protector each time. That's around $140 ($25x4 + $10x4) USD just on replacement bs.
Anyone else having these issues?
Keep in mind I'm no newb to phones.
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Click to collapse
If you are not new to the phone section, you would not pay for s-off everytime before you check the phone for defects or whatever. So you could save a lot of money,
if you check your device with Pixel test and eyes before you set it s-off
Other then that, i do not have any problems with the phone. Its a huge improvment from m7 build quality to m9.

SoLdieR9312 said:
If you are not new to the phone section, you would not pay for s-off everytime before you check the phone for defects or whatever. So you could save a lot of money,
if you check your device with Pixel test and eyes before you set it s-off
Other then that, i do not have any problems with the phone. Its a huge improvment from m7 build quality to m9.
Click to expand...
Click to collapse
I already checked for defects. However it was only noticeable during the night. As for the smudge, it can be taken off with a microfiber, however once the oil of the skin touches the screen it comes back. All of these were freak incidents.
Pixel test has nothing to do with my problems with the phones as I have no dead pixels.
Like I said, definitely very aware of my phone and its uses. I've had every phone out there and do numbers of different ports for audio. So its not like this is my first rodeo.

ahrion said:
So the first phone was new and had crackling speakers. Second phone that was sent to me was refurbished and had a smudge underneath the screen so it wasn't cleanable unless I opened the hw. Third refurbished phone had a glass gap between the screen and the base of the phone, so there was bleeding light coming from the back of the phone. Now T-Mobile is sending me a fourth refurbished (most likely) phone.
All the replacements seen to be refurbished.
Imagine. . .I played for S-Off each time and a screen protector each time. That's around $140 ($25x4 + $10x4) USD just on replacement bs.
Anyone else having these issues?
Keep in mind I'm no newb to phones.
Click to expand...
Click to collapse
nope i saw tons of M9 go and come back with no issues, except clicky speakers and the company in here is not covering that, even some iPhone units suffers from something similar
state your country please

hamdir said:
nope i saw tons of M9 go and come back with no issues, except clicky speakers and the company in here is not covering that, even some iPhone units suffers from something similar
state your country please
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Click to collapse
U.S.A.

ahrion said:
U.S.A.
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that's strange are you sure HTC is sending refurbs in the US, maybe its a carrier issue?
please try to get in connect with some of HTC members on twitter like @ urbanstata

hamdir said:
nope i saw tons of M9 go and come back with no issues, except clicky speakers and the company in here is not covering that, even some iPhone units suffers from something similar
state your country please
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Click to collapse
T-Mobile is very generous as they credited me $60 at no hassle or haggling. They've sent me several replacements with no hassle. However they said if the third replacement they send me is defected, they'll allow me to choose a swap of the M9 for another phone. . .which is not what I want because I like this phone.

ahrion said:
T-Mobile is very generous as they credited me $60 at no hassle or haggling. They've sent me several replacements with no hassle. However they said if the third replacement they send me is defected, they'll allow me to choose a swap of the M9 for another phone. . .which is not what I want because I like this phone.
Click to expand...
Click to collapse
like i said lots of HTC's nice guys on twitter, get in touch
https://twitter.com/urbanstrata
https://twitter.com/JasonMacHTC

Sorry to hear that you're having issues getting a unit without defect. I ordered my developer edition phone a few days after it was available and it showed up in perfect condition. I had read about issues regarding gaps at the screen and body, and a "clicky" area at one of the screen boundaries, however my phone was free of all of those. My old M7 had one pixel that would only display in white, but I kept it and was very happy with it.
Bottom line - I hope you get an M9 that you are happy with, because this phone is awesome. As hamdir notes in the sticky thread at the top, the upcoming firmware update brings great improvements to daytime camera performance and battery performance. HTC continues to show themselves as a company dedicated to delivering a great experience for their customers.

StilsonCanyon said:
Sorry to hear that you're having issues getting a unit without defect. I ordered my developer edition phone a few days after it was available and it showed up in perfect condition. I had read about issues regarding gaps at the screen and body, and a "clicky" area at one of the screen boundaries, however my phone was free of all of those. My old M7 had one pixel that would only display in white, but I kept it and was very happy with it.
Bottom line - I hope you get an M9 that you are happy with, because this phone is awesome. As hamdir notes in the sticky thread at the top, the upcoming firmware update brings great improvements to daytime camera performance and battery performance. HTC continues to show themselves as a company dedicated to delivering a great experience for their customers.
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Click to collapse
That's all good and stuff. . but it's the hardware that is failing this device. All these defects. Don't get me wrong, I love my phone. However this is not okay for me and shouldn't be acceptable for anyone else.
I just want my phone to work as intended.

ahrion said:
That's all good and stuff. . but it's the hardware that is failing this device. All these defects. Don't get me wrong, I love my phone. However this is not okay for me and shouldn't be acceptable for anyone else.
I just want my phone to work as intended.
Click to expand...
Click to collapse
You appear to be the exception and not the rule with regard to defective M9s. If you hold out for an M9 that meets your standards, I think you'll be very pleased with the device. Good luck!

I ended up with 3 of them at one point. Got to choose between two grey and one gold silver. One of the greys had phucked up speakers. Kept it for a few weeks prior to paying for S off... What kind of momo would pay 25 USD the second they receive the phone. Ended up paying $450 cdn for one after all the credits they gave me for the hassle.

Andrewbud said:
I ended up with 3 of them at one point. Got to choose between two grey and one gold silver. One of the greys had phucked up speakers. Kept it for a few weeks prior to paying for S off... What kind of momo would pay 25 USD the second they receive the phone. Ended up paying $450 cdn for one after all the credits they gave me for the hassle.
Click to expand...
Click to collapse
Sounds like me. Hah

I wish I'd sent mine back. Horrid battery and camera experience with this one

If it makes you feel better, I went through 3 Galaxy S6s with defects before I went to the M9. Yeah, I'm not happy with this onr, but it's more the camera and the heat that's ruining my experience. I'm just not sure why the hell you paid for S-Off 4 times. After the first, I would have waited to make sure the phone was FLAWLESS.

entropism said:
If it makes you feel better, I went through 3 Galaxy S6s with defects before I went to the M9. Yeah, I'm not happy with this onr, but it's more the camera and the heat that's ruining my experience. I'm just not sure why the hell you paid for S-Off 4 times. After the first, I would have waited to make sure the phone was FLAWLESS.
Click to expand...
Click to collapse
Trust me. I did. Until I looked at the phone when it was dark. For now on I'm going to be running tests every time I get a phone.

Is the replacement with T-Mobile or asurion? Or another private insurance..I remember with my wifes note4 they gave us a new phone right there in the store..and it was past the 15 days return policy...but then again it was Verizon not T-Mobile

xavierxxx2p said:
Is the replacement with T-Mobile or asurion? Or another private insurance..I remember with my wifes note4 they gave us a new phone right there in the store..and it was past the 15 days return policy...but then again it was Verizon not T-Mobile
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Click to collapse
They do it from asurion for some reason?

Hello boys and girls.
Would you be so kind to explain me how to understand if my htc one m9 is refurbished? Tried ##778# code and it does not work for me. And my phone is not rooted also.
Thank You in advance.
Best Regards,

So the third replacement they sent me (fourth phone) was also defected. So I finally called @HTC and explained to them what happened. They're sending me a new device, not some cleaned up BS used device. The one they will send me is going to be brand new. Good guys HTC (warranty).

Question Worst FPR ever put on a phone

Ok this is beyond a joke now. Why in the hell would these morons remove face unlock only to add the absolute worst fingerprint reader I've ever dealt with on any phone I've ever owned. I never thought I'd consider going back to pin unlock considering that even the door to my house has a fingerprint reader. What are your thoughts on it?

Removing face unlock is very uncomfortable

niko26 said:
Removing face unlock is very uncomfortable
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Sometimes I still pick up my phone and stare at it like a complete idiot for a few seconds before I remember that it doesn't have face unlock

Well people wanted it for when wearing a mask but this FPS is a disgrace. It was quicker lowering my mask and using face unlock then this trash FPS. I'm sure it will improve in time but I'm also considering going to just a pin.
I really don't understand this company. They add and remove **** on every phone they release. Soli in then gone, squeeze in then gone, face ID in then gone. It's ridiculous. But hey...we have a curved screen lol.

It actually is the worst FPS ever! I just hope it's not a hardware issue and can be fixed by software

Try to just lay your finger on the scanner, ever so slightly, instead of pressing. Helped me.
I agree here, Faceunlock was beautiful. In an ideal world, we would have gotten Faceunlock AND fingerprint scanner (back).

wolfeyes30 said:
Well people wanted it for when wearing a mask but this FPS is a disgrace. It was quicker lowering my mask and using face unlock then this trash FPS. I'm sure it will improve in time but I'm also considering going to just a pin.
I really don't understand this company. They add and remove **** on every phone they release. Soli in then gone, squeeze in then gone, face ID in then gone. It's ridiculous. But hey...we have a curved screen lol.
Click to expand...
Click to collapse
Worst decision... Curved screen. It adds nothing valuable!! It throws shadows. It makes it hard getting a proper screen protection. Useless. Absolutely.
FPS is a good idea - if added additionally to face unlock. Sigh.

Mine seems to be getting worse. 2 full seconds to register seems to be the average if it actually works the first time. About half the time it takes 2 or more tries. I'm coming from a scanner on a 5 year old phone that just works. I told myself I just needed to get used to it, but the opposite seems to be happening. The longer I own the phone, the more I just assume stuff will work, so I'm less careful with the FPR, etc.

Mine's erratic with performance all over the place. Sometimes it fails, sometimes it takes 3s to work, sometimes the screen stays blank until I use the power button.

nighthawk626 said:
Ok this is beyond a joke now. Why in the hell would these morons remove face unlock only to add the absolute worst fingerprint reader I've ever dealt with on any phone I've ever owned. I never thought I'd consider going back to pin unlock considering that even the door to my house has a fingerprint reader. What are your thoughts on it?
Click to expand...
Click to collapse
I agree with you entirely. I was strongly considering returning this POS and jumping ship to iPhone. I think instead I'll keep it and trade it in on an s22 or something. Not sure I can deal with iOS either.
If i didn't break my p4 xl...I would absolutely have returned this as this is an inferior phone in every single aspect other than the camera

niko26 said:
Worst decision... Curved screen. It adds nothing valuable!! It throws shadows. It makes it hard getting a proper screen protection. Useless. Absolutely.
FPS is a good idea - if added additionally to face unlock. Sigh.
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Exactly...well said
When the rumors were flying around about this phone months back and it was mentioned that 6pro might have a curved screen.... I cringed.

I've got about 5 or so days left to return. I'm seriously considering it. First time ever with a pixel phone.. I can't believe they actually moved forward with this FPS. It couldn't have worked much better while they were testing it? I'm on the pixel superfan page on FB. Every post someone makes about the FPS Google declines to post it. Instead, they've put those of us that did in a different, hidden thread to talk about it. It's effing BS. They're hiding it instead of acknowledging it and saying they'll fix it.
I did find something that helps, sort of. I read an article about folks who have the animations set to .5 were seeing a bug where the fingerprint was gone from the AOD/lockscreen. Setting it back to default fixed it. I had the same problem, so I changed it back. The fingerprint unlock is a lot more successful now. Still total garbage, but better. Hopefully this helps.

gettinwicked said:
I've got about 5 or so days left to return. I'm seriously considering it. First time ever with a pixel phone.. I can't believe they actually moved forward with this FPS. It couldn't have worked much better while they were testing it? I'm on the pixel superfan page on FB. Every post someone makes about the FPS Google declines to post it. Instead, they've put those of us that did in a different, hidden thread to talk about it. It's effing BS. They're hiding it instead of acknowledging it and saying they'll fix it.
I did find something that helps, sort of. I read an article about folks who have the animations set to .5 were seeing a bug where the fingerprint was gone from the AOD/lockscreen. Setting it back to default fixed it. I had the same problem, so I changed it back. The fingerprint unlock is a lot more successful now. Still total garbage, but better. Hopefully this helps.
Click to expand...
Click to collapse
Unsure if I will return my P6P. However, for my first in screen finger print reader, this can't be right.
The FPR is so fickle. Sometimes it works, sometimes it doesn't. Agreed that if anyone spent any time with this phone, they would know to fix the FPR.
There are a few issues I hope Google can resolve soon: FPR, auto-brightness and antenna (if there is a software fix for antenna hanging on to weak 5G signals instead of moving to a stronger LTE when it is available).

yeah mine was returned yesterday back to ATT store for this same issue, used it one day and went back into the box most horrible FP I ever used, I had had to eat 55.00 restocking because of this crap oh well lesson learn!

Mine works just as good as any OnePlus phones I've had in the past few years

It's working very well for me but that's because my expectations aren't ultrasonic sensor ones. The accuracy has been very good but it's the speed that varies from pretty quick to 3/4 a second. Key thing is to press and hold until the haptics confirm or deny it. With that in mind I rarely get misses. Maybe a handful a day. Could it be better, sure, but it's not total trash.

gettinwicked said:
I've got about 5 or so days left to return. I'm seriously considering it. First time ever with a pixel phone.. I can't believe they actually moved forward with this FPS. It couldn't have worked much better while they were testing it? I'm on the pixel superfan page on FB. Every post someone makes about the FPS Google declines to post it. Instead, they've put those of us that did in a different, hidden thread to talk about it. It's effing BS. They're hiding it instead of acknowledging it and saying they'll fix it.
I did find something that helps, sort of. I read an article about folks who have the animations set to .5 were seeing a bug where the fingerprint was gone from the AOD/lockscreen. Setting it back to default fixed it. I had the same problem, so I changed it back. The fingerprint unlock is a lot more successful now. Still total garbage, but better. Hopefully this helps.
Click to expand...
Click to collapse
That helped mine changing the animations then changing it back. Seems to be better, hope it lasts.

ilmar72 said:
I agree with you entirely. I was strongly considering returning this POS and jumping ship to iPhone. I think instead I'll keep it and trade it in on an s22 or something. Not sure I can deal with iOS either.
If i didn't break my p4 xl...I would absolutely have returned this as this is an inferior phone in every single aspect other than the camera
Click to expand...
Click to collapse
Wow... You loose absolutely all credibility when you say the pixel 4 is "better in every aspect other than camera". That is just an idiotic comment. I understand you can't please everyone and there will always be a handful of people that'll complain, but come on... You are being absolutely ridiculous.
BTW, not understanding how y'all are having the negative experience. Been using fingerprint since day 1, and maybe had 1 or 2 times where I had to try a second time to unlock the phone. Only negative thing I can say is it does seem to be slightly slower than other fingerprint phones I've used before. I'm sure Google will address it or someone will modify the kernel source to improve the overall speed. It feels like people expect to be 100 percent satisfied in every aspect and if something only reaches 90 percent, their brains explode and the world is coming to an end!
If a slightly delayed (we're talking tenths of a second) fingerprint reader is such a deal breaker and calls for all this complaining, I can only imagine how y'all deal with everyday life. Just saying.

NUGZZ420 said:
Mine works just as good as any OnePlus phones I've had in the past few years
Click to expand...
Click to collapse
Same here - my FPS is working just fine, maybe just a bit slower than the one I had on my OnePlus 7T Pro, but still nothing to complain about...

Fp working properly for me...

General December update/feature drop

Been waiting patiently for a while now

Its getting to be a bit of a farce!
One of the main reasons I got my previous Pixels was that you received the updates first, like clockwork.
The P6P has some major issues, FPS!!, screen going blank, Reception etc. Yet we get it after all the other Pixels!?
And to top it off if you live in the "Google blind spot", ie not USA, you havent even got the FPS fix to make it usable!
So, we get to the delayed date and, SURPRISE! No update again.
Is something going on that we dont know about, feel like a Beta tester and I paid them nearly £1000 to do it!!!!

I don't have any issues with my pixel 6 pro but I'm hoping to get the update today and see if there are any improvements

Nothing yet, might be in around 2-3 hours from now

marmin said:
Its getting to be a bit of a farce!
One of the main reasons I got my previous Pixels was that you received the updates first, like clockwork.
The P6P has some major issues, FPS!!, screen going blank, Reception etc. Yet we get it after all the other Pixels!?
And to top it off if you live in the "Google blind spot", ie not USA, you havent even got the FPS fix to make it usable!
So, we get to the delayed date and, SURPRISE! No update again.
Is something going on that we dont know about, feel like a Beta tester and I paid them nearly £1000 to do it!!!!
Click to expand...
Click to collapse
World first problem... Chill out.
Update is coming today December 13th as per every articles.
If you can't stand the phone, sell it and move on to Samsung or Isheep bangwagon. But be advise they have there share of problems too...

therock3181 said:
World first problem... Chill out.
Update is coming today December 13th as per every articles.
If you can't stand the phone, sell it and move on to Samsung or Isheep bangwagon. But be advise they have there share of problems too...
Click to expand...
Click to collapse
Please don't tell me to chill out.
If I want to comment on my frustrations about having a "premium" device which is sold with faults and has a promise of updates which are not upheld, then I shall.
If you wish to spend your money and follow what Google says like a "sheep" without voicing your dissatisfaction, then that too is your right.
To paraphrase a brilliant quote "All that is needed for poor service to continue to happen is for good customers to do nothing", I have raised my concerns with Google and would encourage others to raise your voice too.

marmin said:
Please don't tell me to chill out.
If I want to comment on my frustrations about having a "premium" device which is sold with faults and has a promise of updates which are not upheld, then I shall.
If you wish to spend your money and follow what Google says like a "sheep" without voicing your dissatisfaction, then that too is your right.
To paraphrase a brilliant quote "All that is needed for poor service to continue to happen is for good customers to do nothing", I have raised my concerns with Google and would encourage others to raise your voice too.
Click to expand...
Click to collapse
Well said. People coming on here trying to tell others what they can or cannot say p's me off.
Returned mine cause the return window expired before today, the 13th. I don't think one update can magically fix the phone. I hope it does though. I think it'll take time though, months.
In the meantime I'm looking forward to the next gen phones that are only a couple months away. This next gen will be a true leap in next gen terms. Pixel left me cold

Probably not until 1pm EST. Relax.

It will probably come 1000 pacific time (Googles HQ time, it the morning) - that equals 1900 Berlin time (Europe).

marmin said:
Please don't tell me to chill out.
If I want to comment on my frustrations about having a "premium" device which is sold with faults and has a promise of updates which are not upheld, then I shall.
If you wish to spend your money and follow what Google says like a "sheep" without voicing your dissatisfaction, then that too is your right.
To paraphrase a brilliant quote "All that is needed for poor service to continue to happen is for good customers to do nothing", I have raised my concerns with Google and would encourage others to raise your voice too.
Click to expand...
Click to collapse
You are right to voice criticism. Googles behaviour is unacceptable, since they let their new flagship users wait beyond the usual update time without any explanation given. We should have a clear window to expect - not "in a week" - that's a joke. Google is the biggest company in the world, anyone here seriously believe they don't have fixed, internal deadlines? They should simply make a counter: Here, that's when we will start pushing the update.

Should be out around 1pm est.

Morgrain said:
You are right to voice criticism. Googles behaviour is unacceptable, since they let their new flagship users wait beyond the usual update time without any explanation given. We should have a clear window to expect - not "in a week" - that's a joke. Google is the biggest company in the world, anyone here seriously believe they don't have fixed, internal deadlines? They should simply make a counter: Here, that's when we will start pushing the update.
Click to expand...
Click to collapse
They did exactly that, they said it would be released today (13th). As today is not over (and they don't usually release updates until in the PST time zone ) and was never likely to be AM for the CET time zone.
There will be a lot more fixes in the release for the Pixel 6 than applied to the older models, they most likely wanted to test out the fixes that applied to them in the real world and also have some more time to test the Pixel 6 specific fixes. Better to get it right than rush out bad updates which make things worse in the eyes of those who have issues.
I can understand frustration if you are being seriously hampered by an issue (most people aren't, with minor irritations), but at least give it until the window they said has closed.

lawtq said:
Well said. People coming on here trying to tell others what they can or cannot say p's me off.
Returned mine cause the return window expired before today, the 13th. I don't think one update can magically fix the phone. I hope it does though. I think it'll take time though, months.
In the meantime I'm looking forward to the next gen phones that are only a couple months away. This next gen will be a true leap in next gen terms. Pixel left me cold
Click to expand...
Click to collapse
Where did I wrote he can or cannot say ? Please tell me
Actually don't, because I found nothing.....

marmin said:
Its getting to be a bit of a farce!
One of the main reasons I got my previous Pixels was that you received the updates first, like clockwork.
The P6P has some major issues, FPS!!, screen going blank, Reception etc. Yet we get it after all the other Pixels!?
And to top it off if you live in the "Google blind spot", ie not USA, you havent even got the FPS fix to make it usable!
So, we get to the delayed date and, SURPRISE! No update again.
Is something going on that we dont know about, feel like a Beta tester and I paid them nearly £1000 to do it!!
Click to expand...
Click to collapse
Haven't had a single issue with my P6P. You you actually think you're a beta tester you should have had the first android phone the T-Mobile G1, we were actual beta testers. If you don't like the phone simply return it!

ggrant3876 said:
Haven't had a single issue with my P6P. You you actually think you're a beta tester you should have had the first android phone the T-Mobile G1, we were actual beta testers.
Click to expand...
Click to collapse
I'm very pleased for you. Pointing out that you are one of the lucky ones hardly helps those of us with issues, just kind of rubs peoples noses in it. Nope, I said I "feel" like a beta tester, big difference. With the G1 it was a first of a kind, early adopters of new tech/OS often end up with fixes after launch.

OTAs/Factory images usually drop around 10 am PST. You still have 2 hours to go!

ggrant3876 said:
Haven't had a single issue with my P6P. You you actually think you're a beta tester you should have had the first android phone the T-Mobile G1, we were actual beta testers. If you don't like the phone simply return it!
Click to expand...
Click to collapse
Same, ironically. I've realized with every release there's those who have issues and those who don't. Luckily we know Google's gonna take care of it

Mod Edit: Quote removed and part of message edited since quoted post rmoved.
For clarification, what do you mean by "smells like curry"?
I agree at least with the stance that we should all just patiently await the update. It's coming and should bring good things to our toys. There's people in this world who would love to have this phone so those feeling impatient, just crack on with your day and no dount in an hour or two we'll all be flashing away (cue to the next lot of complaints?!)

marmin said:
that everyone has a right to complain if something they paid for isn't functioning correctly!
Click to expand...
Click to collapse
This is all that matters. Back in the days - before patches - products had to function at launch, since there was no way to fix anything. Once it was in the hands of your customer, there was no choice - either the product worked without issue and you got good press and recommendation, or your product was buggy and people stopped buying it.
Nowadays, companies just don't give a s*it - they release buggy products and there are customers that have the audacity to even support that kind of behavior. Instead of working together in order to get companies to fix their sh*t BEFORE launch, people divide themselves amongst "patience" or "you can't expect them to fix stuff in time" - aha. Well, we can. The nanosecond we buy a thousanddollar product. We are not talking about a 2 dollar china toy, we are talking about a state of the art, high-end flagship - that's simply supposed to work without issue. And if major issues arise, criticism is of paramount importance.
Many bugs we face today have been known since Android 12 has launched it's first beta - 18 May 2021 - that's roughly 7 months time for Google to fix stuff. They didn't.
And here we are not even talking about Pixel 6 specific bugs, simply Android ones.

intp.pisces said:
Same, ironically. I've realized with every release there's those who have issues and those who don't. Luckily we know Google's gonna take care of it
Click to expand...
Click to collapse
I actually wonder how many problems there really are that are really bugs or just user error. When the Note 20 Ultra first came out there were quite a few people having issues with it here on XDA but what it boiled down to in the end was that they were transferring data from another phone and most weren't even a Samsung phone. Also if it were an Android 12 issue we would all have it not just a select few!