Develop Bugs

verizon vs unlocked google pixel difference?

I've got my eyes on a unlocked Verizon pixel 3 XL that's unlocked. How deep is Verizon's software in the pixel and would it even be possible to fully convert it to a regular Google pixel?

https://forum.xda-developers.com/pixel-3-xl/help/verizon-pixel-3xl-vs-google-pixel-3xl-t3863130
Please use the search function before posting a new topic. Multiple threads about the same thing only confuse and clutter. Thanks.

mac208x said:
I've got my eyes on a unlocked Verizon pixel 3 XL that's unlocked. How deep is Verizon's software in the pixel and would it even be possible to fully convert it to a regular Google pixel?
Click to expand...
Click to collapse
If the bootloader is unlocked I don't see any reason you can't use the non verizon firmware on it. The devices themselves are identical, just the firmware is different. Note that I have not done this so you're at your own risk.
Sent from my [device_name] using XDA-Developers Legacy app

jd1639 said:
If the bootloader is unlocked I don't see any reason you can't use the non verizon firmware on it. The devices themselves are identical, just the firmware is different. Note that I have not done this so you're at your own risk.
Click to expand...
Click to collapse
As far as I know it's sim unlocked. If that's unlocked, bootloader should be unlockable as well right? Or how does the process go on the pixel?
On 6T it's you get a sim unlock, then you send a request application, once approved they send you a .bin to unlock the bootloader thru fastboot

mac208x said:
As far as I know it's sim unlocked. If that's unlocked, bootloader should be unlockable as well right? Or how does the process go on the pixel?
On 6T it's you get a sim unlock, then you send a request application, once approved they send you a .bin to unlock the bootloader thru fastboot
Click to expand...
Click to collapse
No, sim and bootloader are two different things. You'd need the bootloader unlocked to flash the regular Google pixel firmware. Sim unlock just allows you to use the phone on different carriers.
Sent from my [device_name] using XDA-Developers Legacy app

spotmark said:
https://forum.xda-developers.com/pixel-3-xl/help/verizon-pixel-3xl-vs-google-pixel-3xl-t3863130
Please use the search function before posting a new topic. Multiple threads about the same thing only confuse and clutter. Thanks.
Click to expand...
Click to collapse
There was absolutely nothing helpful In that thread, just speculations.

jd1639 said:
No, sim and bootloader are two different things. You'd need the bootloader unlocked to flash the regular Google pixel firmware. Sim unlock just allows you to use the phone on different carriers.
Click to expand...
Click to collapse
I understand the difference so In another words the bootloader is not unlockable on the Verizon one and there is no process for once it's sim unlocked like it is on the Oneplus 6T (where sim unlock is required in order to unlock bootloader)

mac208x said:
I understand the difference so In another words the bootloader is not unlockable on the Verizon one and there is no process for once it's sim unlocked like it is on the Oneplus 6T (where sim unlock is required in order to unlock bootloader)
Click to expand...
Click to collapse
No you will not be able to unlock the bootloader on the Verizon variant weather it is sim unlocked or not. However you can uninstall all the pre loaded Verizon apps. I had the Verizon model and was able to uninstall all the bloat. The only difference is the bootloader and being able to root.

Misterxtc said:
No you will not be able to unlock the bootloader on the Verizon variant weather it is sim unlocked or not. However you can uninstall all the pre loaded Verizon apps. I had the Verizon model and was able to uninstall all the bloat. The only difference is the bootloader and being able to root.
Click to expand...
Click to collapse
Oh balls. So the only way it's to crack it? That's peachy

mac208x said:
There was absolutely nothing helpful In that thread, just speculations.
Click to expand...
Click to collapse
The very first post in that thread says the VZW bootloader can't be unlocked.

mac208x said:
Oh balls. So the only way it's to crack it? That's peachy
Click to expand...
Click to collapse
Correct, you might want to check this thread out. It is being looked in to but doesn't look all that promising.

Misterxtc said:
Correct, you might want to check this thread out. It is being looked in to but doesn't look all that promising.
Click to expand...
Click to collapse
I've read thru it, I mean someone will crack it sooner or later. Some fine folks brainstorming it. Wish it was as simple as on the one plus, you just wait 7 days and you're unlocked.

Is there a difference in model number or something on the box itself?

mac208x said:
Is there a difference in model number or something on the box itself?
Click to expand...
Click to collapse
If you want an unlockable bootloader steer clear of verizon plain and simple. No way around it

c_86 said:
If you want an unlockable bootloader steer clear of verizon plain and simple. No way around it
Click to expand...
Click to collapse
I know, was trying to make sure the one I was getting on eBay was infact a Google one. Apparently there's a major difference in the label. Same model number etc. However there's a lot more writing on it. Mention of imported by Google Canada which isn't present on the Verizon one.

Is the T-Mobile OP7T (HD1907) screwed because of the locked bootloader?

I've read here that the bootloader is locked on T-Mobile's OP7T, are we screwed when it comes to rooting? Doing a search for HD1907, I hardly see anything related to rooting it successfully. Has anyone done it yet? Is there hope for us HD1907s?
Thanks!

Inous said:
I've read here that the bootloader is locked on T-Mobile's OP7T, are we screwed when it comes to rooting? Doing a search for HD1907, I hardly see anything related to rooting it successfully. Has anyone done it yet? Is there hope for us HD1907s?
Thanks!
Click to expand...
Click to collapse
You can request a sim unlock from mobbdeep and you'd be able to unlock your bootloader once you sim unlock your phone. Then you can proceed to convert to international if you please.
Edit: it's a week wait period just like previous tmo OnePlus devices we should know this.

R800x_user said:
You can request a sim unlock from mobbdeep and you'd be able to unlock your bootloader once you sim unlock your phone. Then you can proceed to convert to international if you please.
Edit: it's a week wait period just like previous tmo OnePlus devices
Click to expand...
Click to collapse
I've even tryed to bug OnePlus customer service to speed it up stone walled

R800x_user said:
You can request a sim unlock from mobbdeep and you'd be able to unlock your bootloader once you sim unlock your phone. Then you can proceed to convert to international if you please.
Edit: it's a week wait period just like previous tmo OnePlus devices we should know this.
Click to expand...
Click to collapse
Is there a guide to for converting to the international rom? Do you know where I could find the img? I can't seem to find it anywhere.

DavySnave said:
Is there a guide to for converting to the international rom? Do you know where I could find the img? I can't seem to find it anywhere.
Click to expand...
Click to collapse
I think this is it.
https://forum.xda-developers.com/oneplus-7t/how-to/msm-tool-tmobile-7t-t3994931/page4
Read through that thread.

R800x_user said:
You can request a sim unlock from mobbdeep and you'd be able to unlock your bootloader once you sim unlock your phone. Then you can proceed to convert to international if you please.
Edit: it's a week wait period just like previous tmo OnePlus devices we should know this.
Click to expand...
Click to collapse
MobbDeep has unlocked my SIM, but how does that affect the bootloader? Is there a bootloader unlock app that I can get from T-Mo?

Inous said:
MobbDeep has unlocked my SIM, but how does that affect the bootloader? Is there a bootloader unlock app that I can get from T-Mo?
Click to expand...
Click to collapse
Bootloader unlock is in the developer options section of settings. you have to get the unlock token and submit it to OnePlus for your unlock bin. Once the unlock bin is flashed you're bootloader unlocked.

R800x_user said:
You can request a sim unlock from mobbdeep and you'd be able to unlock your bootloader once you sim unlock your phone. Then you can proceed to convert to international if you please.
Edit: it's a week wait period just like previous tmo OnePlus devices we should know this.
Click to expand...
Click to collapse
Know of any disadvantages to switching to the US Global version of the OS? Seems like those are being updated faster than the T-Mobile versions.

I'm planning on writing up some documentation about the conversion process once I get my unlock code (should be here tomorrow which means it might take me a few days to mess with it and get it all nice and neat)

nolimit78 said:
I'm planning on writing up some documentation about the conversion process once I get my unlock code (should be here tomorrow which means it might take me a few days to mess with it and get it all nice and neat)
Click to expand...
Click to collapse
How did you get an ETA for the unlock token? I submitted it but never received an email stating that they got my request.
Sent from my [device_name] using XDA-Developers Legacy app

OuncE718 said:
How did you get an ETA for the unlock token? I submitted it but never received an email stating that they got my request.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
You don't. It takes exactly 7 days from when you submitted it. You can check back on the site you submitted the request on and you'll see when it's done, and you can then download it from there. Pestering OnePlus or T-Mobile does nothing, you won't get it any faster.

Inous said:
I've read here that the bootloader is locked on T-Mobile's OP7T, are we screwed when it comes to rooting? Doing a search for HD1907, I hardly see anything related to rooting it successfully. Has anyone done it yet? Is there hope for us HD1907s?
Thanks!
Click to expand...
Click to collapse
I've done it and it's actually fairly easy to do. I have a OnePlus 7t, TMobile version or was. Running crdroid now and rooted
[CLOSED] T-Mobile 7T Conversion to International WITHOUT unlocked bootloader/SIM unlock!
Here is a patched MSM download tool for TMobile OP7T. It will bypass the need to sim unlock before unlocking the bootloader, and will also bypass the need of an unlock token file from OnePlus (hence skip the wait period of 1 week to get the...
forum.xda-developers.com

Carrier locked phone from ebay What carrier? how to unlock?

So got a pixel 3a xl from ebay from a UK seller. I am in Spain and have no idea how the UK carriers works.
IMEI starts with 35, thats verizon right? Can I check this somehow?
Phone was sold as unlocked.
So how to unlock ? free or paying for it.
I would except a partial refund if it would be unlocked.
edit: seems it is EE UK its locked to , got a popup

Unlock carrier
Hi, you can unlock the carrier by reflashing the OS on the phone. PM me if you have further inquiries.

muhammad42620 said:
Hi, you can unlock the carrier by reflashing the OS on the phone. PM me if you have further inquiries.
Click to expand...
Click to collapse
Really? Just got in contact with the seller and he will unlock it with EE.
But can you flash the pixel on locked bootloader? and it will get rid of carrier lock as well?

.
Yes, it gets rid of the carrier lock and it changes to the International version. Though there is another way you can unlock it and that doesn't require flashing the phone.

muhammad42620 said:
Yes, it gets rid of the carrier lock and it changes to the International version. Though there is another way you can unlock it and that doesn't require flashing the phone.
Click to expand...
Click to collapse
can you please share the other way? im trying to unlock my sprint pixel 3a

That requires paying for an unlock code for the phone, they are usually between 5 to 8 US$.

muhammad42620 said:
That requires paying for an unlock code for the phone, they are usually between 5 to 8 US$.
Click to expand...
Click to collapse
I'm very interested to see if i can unlock my phone from the carrier the way you suggesting please reply if you know how and where I can get this code. also sure I will buy a coffee if you tell me how!
thanks
AL

I would not trust this muhammad guy as he is using "sim unlock" language interchangably with device lock. If it is a verizon locked device with OEM unlock greyed out, it is my understanding there is no way to ever fix that. Verizon is the one that implemented that lock, they will not help you unlock it, even if you tell them you are a developer. They tell you to get a google pixel phone directly from google for developer purposes.
having your phone "sim-unlocked" is very different from the device being unlocked.
v12xke said:
If you have already 100% WIPED your phone, skipped through setup and gone straight to dev settings with an active Wi-FI signal and get a greyed out OEM unlock , you will likely never succeed because you inadvertently purchased a bootloader locked phone. SIM unlocked definitely does not equal BL unlockable.
Click to expand...
Click to collapse

furious_noob said:
I would not trust this muhammad guy as he is using "sim unlock" language interchangably with device lock. If it is a verizon locked device with OEM unlock greyed out, it is my understanding there is no way to ever fix that. Verizon is the one that implemented that lock, they will not help you unlock it, even if you tell them you are a developer. They tell you to get a google pixel phone directly from google for developer purposes.
having your phone "sim-unlocked" is very different from the device being unlocked.
Click to expand...
Click to collapse
But if it is a Verizon version that was able to be OEM Unlocksd and flashed to LOS like I have done, it is now unlocked? Somehow I was lucky in being able to enable OEM unlock on mine.

Question Flash Google Global Firmware on Verizon Firmware

Is there a way to flash unlock google global version firmware onto the Verizon pixel 6 pro without root/unlock bootloader like there use to be. Can't believe nobody has asked this yer

dprscorpio7 said:
Is there a way to flash unlock google global version firmware onto the Verizon pixel 6 pro without root/unlock bootloader like there use to be. Can't believe nobody has asked this yer
Click to expand...
Click to collapse
Haven't tried it yet, but I'm assuming the Android Flash Tool would work.
Android Flash Tool
flash.android.com

DarkusRattus said:
Haven't tried it yet, but I'm assuming the Android Flash Tool would work.
Android Flash Tool
flash.android.com
Click to expand...
Click to collapse
Also, just to confirm there is no bootloader unlock for Verizon version right

dprscorpio7 said:
Also, just to confirm there is no bootloader unlock for Verizon version right
Click to expand...
Click to collapse
Correct, and likely never will have bootloader unlock (for this or any future Verizon phone) except perhaps paying someone to do so once anyone figures out some way to hack it. I wouldn't hold my breath, though. The only way in the past has been by vulnerabilities/hacks, or the one time Verizon accidentally let those on Android 7.10 on the Pixel 1 the ability to toggle OEM Unlocking, but they patched it in Android 7.11.

dprscorpio7 said:
Is there a way to flash unlock google global version firmware onto the Verizon pixel 6 pro without root/unlock bootloader like there use to be. Can't believe nobody has asked this yer
Click to expand...
Click to collapse
Unless you'll be using the device on an international carrier Google doesn't compile for, there's no reason to do so that I'm aware of, as the images aren't for branded devices, but for the carrier the device is being used on.

JW09I4 said:
Unless you'll be using the device on an international carrier Google doesn't compile for, there's no reason to do so that I'm aware of, as the images aren't for branded devices, but for the carrier the device is being used on.
Click to expand...
Click to collapse
I need the unlocked version from Google store. I still have a Verizon security check on the phone and I bought it unlocked from best buy... So that is the reason. I want to know if I can flash Google store stock firmware on this phone?

dprscorpio7 said:
I need the unlocked version from Google store. I still have a Verizon security check on the phone and I bought it unlocked from best buy... So that is the reason. I want to know if I can flash Google store stock firmware on this phone?
Click to expand...
Click to collapse
You can only flash a full firmware image with the bootloader unlocked, however you should be able to flash the OTA update required (you could also use Google's online Android Flash Tool).
AFAIK, there is no difference in the firmware between the unlocked vs branded devices besides bloatware from the carrier.
My understanding of the different images Google has compiled for specific carriers has to do with tweaks to the radio software and/or how the firmware interacts with the radio to ensure the best possible experience across carriers.

JW09I4 said:
You can only flash a full firmware image with the bootloader unlocked, however you should be able to flash the OTA update required (you could also use Google's online Android Flash Tool).
AFAIK, there is no difference in the firmware between the unlocked vs branded devices besides bloatware from the carrier.
My understanding of the different images Google has compiled for specific carriers has to do with tweaks to the radio software and/or how the firmware interacts with the radio to ensure the best possible experience across carriers.
Click to expand...
Click to collapse
Well I've got a best buy unlocked version and yes I can unlock bootloader no problem and still getting a Verizon security check on hotspot which is the reason for me needing different firmware on phone. So I'll go ahead and unlock the bootloader if you can point me in the direction links of information on the flash tool and firmware I'm looking for that would be great. I want the global firmware unlocked for pixel 6 pro link

Here's the image.

dprscorpio7 said:
Here's the image.
Click to expand...
Click to collapse
That's likely not going to go away with the Global image since the only differences between the images have to do with how the radios communicate with the arbitrary carrier [AFAIK]. If you're using Verizon, the Verizon image is the correct image to use.
For your issue, there are ways to get around it, possibly via the build.prop, but if not, then likely via a Magisk module.
The last Pixel I had before the 6 Pro was the Pixel XL and tethering up until then was controlled via a true/false [1/0] value within the build.prop, however that may have changed, but tethering is software-controlled, not radio-controlled.
Full firmware image (instructions) vs OTA image (instructions)

dprscorpio7 said:
Well I've got a best buy unlocked version and yes I can unlock bootloader no problem and still getting a Verizon security check on hotspot which is the reason for me needing different firmware on phone. So I'll go ahead and unlock the bootloader if you can point me in the direction links of information on the flash tool and firmware I'm looking for that would be great. I want the global firmware unlocked for pixel 6 pro link
Click to expand...
Click to collapse
I'm not entirely sure what you mean by Verizon security check. Do you have Verizon as your provider? If so then you're out of luck no matter what firmware you flash, hotspot will cost you. I'm not sure about what happens if you root though but that's a horse of another color. Lots of threads on bypassing hotspot restrictions if you have root.

This security check does not happen if you buy directly from Google store, so I need that firmware serial number and download file with how to flash it on my device.

dprscorpio7 said:
This security check does not happen if you buy directly from Google store, so I need that firmware serial number and download file with how to flash it on my device.
Click to expand...
Click to collapse
Please see my prior comment

roirraW edor ehT said:
Correct, and likely never will have bootloader unlock (for this or any future Verizon phone) except perhaps paying someone to do so once anyone figures out some way to hack it. I wouldn't hold my breath, though. The only way in the past has been by vulnerabilities/hacks, or the one time Verizon accidentally let those on Android 7.10 on the Pixel 1 the ability to toggle OEM Unlocking, but they patched it in Android 7.11.
Click to expand...
Click to collapse
That was awesome...

dprscorpio7 said:
This security check does not happen if you buy directly from Google store, so I need that firmware serial number and download file with how to flash it on my device.
Click to expand...
Click to collapse
This isn't even a security check? Did you read the pop up? It clearly states to call customer service to subscribe and activate the hotspot. If you don't pay for hotspot, it won't work.... Also, if you bought the unlocked version from Best Buy.. then it is unlocked... There is no other software to flash. However, if you bought (which I'm sure you did) the Verizon version from Best Buy then it is a carried branded device, and it is unfortunately not unlocked straight from Google.

teegraves58 said:
This isn't even a security check? Did you read the pop up? It clearly states to call customer service to subscribe and activate the hotspot. If you don't pay for hotspot, it won't work.... Also, if you bought the unlocked version from Best Buy.. then it is unlocked... There is no other software to flash. However, if you bought (which I'm sure you did) the Verizon version from Best Buy then it is a carried branded device, and it is unfortunately not unlocked straight from Google.
Click to expand...
Click to collapse
It is a security check, I promise you. I've had the pixels in the past and bad the same issue I'll show you that when I flash this unlocked firmware from Google store I guarantee you the security check or please subscribe will not pop up and will allow me to enable hotpsot

dprscorpio7 said:
It is a security check, I promise you. I've had the pixels in the past and bad the same issue I'll show you that when I flash this unlocked firmware from Google store I guarantee you the security check or please subscribe will not pop up and will allow me to enable hotpsot
Click to expand...
Click to collapse
Have you tried to install global firmware on verizon Pixel?

teegraves58 said:
This isn't even a security check? Did you read the pop up? It clearly states to call customer service to subscribe and activate the hotspot. If you don't pay for hotspot, it won't work.... Also, if you bought the unlocked version from Best Buy.. then it is unlocked... There is no other software to flash. However, if you bought (which I'm sure you did) the Verizon version from Best Buy then it is a carried branded device, and it is unfortunately not unlocked straight from Google.
Click to expand...
Click to collapse
It's a config file security check on carriers who charge separately for the ability to tether and has nothing to do with a carrier lock - if the device is bootloader unlocked, this could be bypassed previously​​​
georgesurgeon said:
Have you tried to install global firmware on verizon Pixel?
Click to expand...
Click to collapse
Please see prior comment​

Question Oneplus 9 Pro T-mobile US Sim Unlock

I bought an OP9Pro Tmobile variant this week, and I want to flash another custom ROM than OOS, but I realized that I need to unlock the sim to unlock the bootloader. Is there eligibility or a requirement to unlock the network sim?
If it's too long I'm planning to return it.

User NiNaNo said:
I bought an OP9Pro Tmobile variant this week, and I want to flash another custom ROM than OOS, but I realized that I need to unlock the sim to unlock the bootloader. Is there eligibility or a requirement to unlock the network sim?
If it's too long I'm planning to return it.
Click to expand...
Click to collapse
1. Pay off device if it isn't already or convince someone on TMO chat to perm sim unlock you
2. Get your unlock code from bootloader and send into oneplus and wait about 7 to 14 days to get the unlock.bin file
3. Unlock device once you get the bin file
4. Flash a custom rom
Edit: this will always be like that when buying a device from TMO

SaintZ93 said:
1. Pay off device if it isn't already or convince someone on TMO chat to perm sim unlock you
2. Get your unlock code from bootloader and send into oneplus and wait about 7 to 14 days to get the unlock.bin file
3. Unlock device once you get the bin file
4. Flash a custom rom
Click to expand...
Click to collapse
If I have a friend using TMO, I can tell him to ask TMO to perm sim unlock right away?

User NiNaNo said:
If I have a friend using TMO, I can tell him to ask TMO to perm sim unlock right away?
Click to expand...
Click to collapse
Did you buy the device in full from tmo or off like ebay

SaintZ93 said:
Did you buy the device in full from tmo or off like ebay
Click to expand...
Click to collapse
Yes, I bought the device fully paid from the official OnePlus US store.

User NiNaNo said:
Yes, I bought the device fully paid from the official OnePlus US store.
Click to expand...
Click to collapse
Have you tried going into bootloader and unlocking. I could be wrong but since you bought it from the OnePlus store you shouldn't have to go through the unlock.bin process

SaintZ93 said:
Have you tried going into bootloader and unlocking. I could be wrong but since you bought it from the OnePlus store you shouldn't have to go through the unlock.bin process
Click to expand...
Click to collapse
Okay, I will try. Thanks for the help, can I contact you if I have more questions that I cannot solve it by myself?

SaintZ93 said:
Have you tried going into bootloader and unlocking. I could be wrong but since you bought it from the OnePlus store you shouldn't have to go through the unlock.bin process
Click to expand...
Click to collapse
Fastboot oem unlock... In fastboot mode.

SaintZ93 said:
Have you tried going into bootloader and unlocking. I could be wrong but since you bought it from the OnePlus store you shouldn't have to go through the unlock.bin process
Click to expand...
Click to collapse
I contact Oneplus they said I have to use tmobile network for 45 days to unlock the sim lock, and after that, I can submit a form to unlock the bootloader.

User NiNaNo said:
I contact Oneplus they said I have to use tmobile network for 45 days to unlock the sim lock, and after that, I can submit a form to unlock the bootloader.
Click to expand...
Click to collapse
Beware it's not just the network but you actually have to be a T-Mobile postpaid customer.

EtherealRemnant said:
Beware it's not just the network but you actually have to be a T-Mobile postpaid customer.
Click to expand...
Click to collapse
I'm using TMO mvno, is it possible to get it?

User NiNaNo said:
I'm using TMO mvno, is it possible to get it?
Click to expand...
Click to collapse
Nope, has to be T-Mobile postpaid.

EtherealRemnant said:
Nope, has to be T-Mobile postpaid.
Click to expand...
Click to collapse
Is there any other way I can get unlock for the TMO sim? Should I call them?

User NiNaNo said:
Is there any other way I can get unlock for the TMO sim? Should I call them?
Click to expand...
Click to collapse
No, there is not. You must have T-Mobile postpaid for 45 days to unlock the SIM. You can unlock the bootloader without having the SIM unlocked but it will be stuck a T-Mobile only phone if you do that and don't activate it on T-Mobile.

EtherealRemnant said:
No, there is not. You must have T-Mobile postpaid for 45 days to unlock the SIM. You can unlock the bootloader without having the SIM unlocked but it will be stuck a T-Mobile only phone if you do that and don't activate it on T-Mobile.
Click to expand...
Click to collapse
Or try to convince someone on live chat. That worked for me. Got SIM unlocked same day of purchase

SaintZ93 said:
Or try to convince someone on live chat. That worked for me. Got SIM unlocked same day of purchase
Click to expand...
Click to collapse
As long as you have T-Mobile postpaid. They don't, they have a T-Mobile MVNO. Even with postpaid, it's very rare that you can get them to unlock the phone if you're a new customer and it hasn't been at least a month.

User NiNaNo said:
Is there any other way I can get unlock for the TMO sim? Should I call them?
Click to expand...
Click to collapse
You can definitely unlock the bootloader and flash stuff without the sim being unlocked but I'm not sure if that helps you in this case. What mvno is it?
For what it's worth, I bought mine a week ago. On the first day, I talked to 6 support agents. Some on the phone, some in chat, some on twitter @tmobilehelp.
If you insist you can have it unlocked because you bought it outright and own the device, need to unlock the bootloader for development, someone will try to help.
I had two agents who tried to unlock it for me but said they can't because the IMEI starts with 99 and tmobile devices are typically 35. They said they escalated it and I should be able to unlock within 48 hours.
One twitter agent asked me for receipt to submit with the request so it's not denied.
I'm currently on a sim locked eu-flashed le2127. I plan to flash back to stock tmo this weekend. I was waiting for my cust-unlock token from OnePlus.
I am going to flash stock tmo, use One+_TooL to turn on oem unlock in settings, flash cust-unlock.bin to unlock bootloader and root. Then I am going to attempt the sim unlock after root, to see if I can see anything we may be able to use later for self unlocking

Appreciative said:
You can definitely unlock the bootloader and flash stuff without the sim being unlocked but I'm not sure if that helps you in this case. What mvno is it?
For what it's worth, I bought mine a week ago. On the first day, I talked to 6 support agents. Some on the phone, some in chat, some on twitter @tmobilehelp.
If you insist you can have it unlocked because you bought it outright and own the device, need to unlock the bootloader for development, someone will try to help.
I had two agents who tried to unlock it for me but said they can't because the IMEI starts with 99 and tmobile devices are typically 35. They said they escalated it and I should be able to unlock within 48 hours.
One twitter agent asked me for receipt to submit with the request so it's not denied.
I'm currently on a sim locked eu-flashed le2127. I plan to flash back to stock tmo this weekend. I was waiting for my cust-unlock token from OnePlus.
I am going to flash stock tmo, use One+_TooL to turn on oem unlock in settings, flash cust-unlock.bin to unlock bootloader and root. Then I am going to attempt the sim unlock after root, to see if I can see anything we may be able to use later for self unlocking
Click to expand...
Click to collapse
Oh okay please let me know if you have an update, because I think your situation is very similar to mine. My mvno is 'US mobile'. Thank you for your time. I'll try to contact to Tmo support if they can unlock my sim.

User NiNaNo said:
Oh okay please let me know if you have an update, because I think your situation is very similar to mine. My mvno is 'US mobile'. Thank you for your time. I'll try to contact to Tmo support if they can unlock my sim.
Click to expand...
Click to collapse
I was able to get unlocked today.
I got a reply from @tmobilehelp on Twitter saying "we escalated the request to the unlock team. They received an error during unlock. You have to talk to the manufacturer". Of course OnePlus says TMobile will have to unlock the phone (but OnePlus is supposed to reach out tomorrow, the guy said he would check into other methods for me to bypass TMobile. Not expecting anything)
Then I asked her if she could try to submit it again because I was on the network now and wasn't on the network the first time I asked (I have an active account but my sim wasn't in the 9 Pro).
She asked me for a full receipt instead of my edited receipt so she could submit it again showing proof I own the phone fully.
While I was getting that documentation ready, she flagged me down in a Twitter DM to say:
"Upon further investigation into your IMEI, we were able to approve your unlock request. You are now able to unlock via the in-phone unlock button!"
She said "your phone comes back as 'purchased directly from TMobile', which is a different process. I did not realize this at first but now your request is done and will unlock"
You may get lucky finding her on Twitter again and going for the same story. She knows how to get it handled. Her name is Yecenia. When she's active on Twitter, you will see her replying to people complaining @TmobileHelp with "^YeceniaFlores" as the signature (or similar). Maybe ask for her to help if you get another agent. Explain that you own the phone and want to unlock it for development, offer to show proof of purchase and see what happens

Appreciative said:
I was able to get unlocked today.
I got a reply from @tmobilehelp on Twitter saying "we escalated the request to the unlock team. They received an error during unlock. You have to talk to the manufacturer". Of course OnePlus says TMobile will have to unlock the phone (but OnePlus is supposed to reach out tomorrow, the guy said he would check into other methods for me to bypass TMobile. Not expecting anything)
Then I asked her if she could try to submit it again because I was on the network now and wasn't on the network the first time I asked (I have an active account but my sim wasn't in the 9 Pro).
She asked me for a full receipt instead of my edited receipt so she could submit it again showing proof I own the phone fully.
While I was getting that documentation ready, she flagged me down in a Twitter DM to say:
"Upon further investigation into your IMEI, we were able to approve your unlock request. You are now able to unlock via the in-phone unlock button!"
She said "your phone comes back as 'purchased directly from TMobile', which is a different process. I did not realize this at first but now your request is done and will unlock"
You may get lucky finding her on Twitter again and going for the same story. She knows how to get it handled. Her name is Yecenia. When she's active on Twitter, you will see her replying to people complaining @TmobileHelp with "^YeceniaFlores" as the signature (or similar). Maybe ask for her to help if you get another agent. Explain that you own the phone and want to unlock it for development, offer to show proof of purchase and see what happens
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Okay thanks for the review, I'll try your way tomorrow Monday. I really appreciate your work and reply!