Hi,
(Sorry for my english, I'm French)
I have a problem with my moto 360. I boot it this morning with no problem, the battery was 100%.
After 2 hours, I couldn't turn on the screen, and couldn't do anything, there were no reaction. I waited 5 minutes and the watch has rebooted. Since that moment : the "M" logo stays for some seconds and it keeps rebooting. The only way to stop it is to press the button for 20 seconds.
Any solution ?
Thank's for your help.
I've had a few random reboots today. I think it has something to do with the 5.0 update, although I've seen some strange bugs over the past few days (synced apps disappearing until I re-pair the watch in the Android wear app, etc.
Have you tried popping it back on the charger? The state change may be enough to stop the boot loop...
Same thing is happening to me and it just wont charge, it rebooted a few times and then it just displays the battery icon gets really hot and doesn't charge!
rickjimenez said:
Same thing is happening to me and it just wont charge, it rebooted a few times and then it just displays the battery icon gets really hot and doesn't charge!
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I called Motorola and I couldn't do nothing about this problem ! I had to send back my Moto 360, and they promessed me it would take a 7 days to be repaired. I had to call several times and wait for a month to finnaly have a new one. (I'm in France btw)
Hi,
I've had this watch over a year now. Everything was working fine until probably last update or two. Now the watch just turns off randomly even when battery level is high. And sometimes it won't turn on unless its connected to the charging dock. I've tried deleted android wear, clearing cache, unpairing, factory resets, restarts. Nothing has worked, i've tried it close to 10 times now and just another factory reset this morning. Haven't been able to use the watch for like 2 months now. Its just a desk clock now. Please help.
Android Wear version - 1.3.0.2166028
Play Services = 7.8.99
Android OS = 5.1.1
is the watch actually shutting down like when you go into the screen and tell it to shut off or does it just go blank right away?
If the later then I hate to say it but it sounds like something inside the watch is broken. Perhaps a contact or solder point near or on the battery. Hard to say without sending it for service.
SirDigitalKnight said:
is the watch actually shutting down like when you go into the screen and tell it to shut off or does it just go blank right away?
If the later then I hate to say it but it sounds like something inside the watch is broken. Perhaps a contact or solder point near or on the battery. Hard to say without sending it for service.
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It just goes blank. No notification at all. It's been on for 20 percent now. But I am sure it will turn off again. Maybe it's because it gets hot. I dunno.
bustanut666 said:
Hi,
I've had this watch over a year now. Everything was working fine until probably last update or two. Now the watch just turns off randomly even when battery level is high. And sometimes it won't turn on unless its connected to the charging dock. I've tried deleted android wear, clearing cache, unpairing, factory resets, restarts. Nothing has worked, i've tried it close to 10 times now and just another factory reset this morning. Haven't been able to use the watch for like 2 months now. Its just a desk clock now. Please help.
Android Wear version - 1.3.0.2166028
Play Services = 7.8.99
Android OS = 5.1.1
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Did the watch suffer any kind of mechanical shock ?
Cst79 said:
Did the watch suffer any kind of mechanical shock ?
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Not that I know of or anything very severe. I have pumped it on a wall before but that's it. Never dropped or anything. Just seemed like after the updates it when crazy. And I've tried almost every solution I've read on these forums.
So only turned off once yesterday which was good. This morning took it off dock and it didn't pair. Tried turning on/off bluetooth on phone no luck so I restarted watch. Then it says "android is starting". "App 1 of 12". Why does it do this sometimes? Does it alot. And it will not finish the process and boot up the watch unless it is docked. If wearing watch. It just shuts off.
bustanut666 said:
So only turned off once yesterday which was good. This morning took it off dock and it didn't pair. Tried turning on/off bluetooth on phone no luck so I restarted watch. Then it says "android is starting". "App 1 of 12". Why does it do this sometimes? Does it alot. And it will not finish the process and boot up the watch unless it is docked. If wearing watch. It just shuts off.
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That sounds like it is trying to update or download the apps to the watch... which it sounds like you have 12 installed on your phone.
Have you tried deleting ALL the apps from you phone (only the 12 apps for the moto 360) and then uninstall Android wear and factory reset the moto 360 and then download Android wear to your phone and pair the 360 as a new watch and test it for a while and see how it works?
I have the same issue, watch shuts down while I am jogging and listening to Android Wear music from the watch throught Bluetooth. Watch shuts down around 75-80%. When I start it says: Loading Apps 1 out of 12... then shuts down (I assume its a safeguard mechanism for watch not to start without full battery to ensure all apps load completely).
When I wear the watch normally, it never goes off during the day, issue presents itself only when using Bluetooth headphones (perhaps the heating of BT transmitter forces the watch to malfunction and shut down)
ykazimir said:
I have the same issue, watch shuts down while I am jogging and listening to Android Wear music from the watch throught Bluetooth. Watch shuts down around 75-80%. When I start it says: Loading Apps 1 out of 12... then shuts down (I assume its a safeguard mechanism for watch not to start without full battery to ensure all apps load completely).
When I wear the watch normally, it never goes off during the day, issue presents itself only when using Bluetooth headphones (perhaps the heating of BT transmitter forces the watch to malfunction and shut down)
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I never connect the bluetooth to listen to music. It just shuts down.
Maybe you are doing something that causes it to overheat. Do you leave it on for prolonged periods of time?
Been having this same issue. The Moto 360 powers off and when I press the power button to turn it back on I see the splash "M" image then it turns off. The only way to get it to stay on is to put it back on the dock and when it turns on it says shows the updating apps screen. Any fixes?
I haven't figured out fix. Because of this I barely use my watch anymore. Sucks.
Sent from my SM-G900V using Tapatalk
yep, haven't used my 360 in 6 months because of this problem. it's a shame really. my warranty went out like a week ago too :/
Same thing has been happening to me as well. Not doing anything on the watch, it just goes into sleep of death and I have to put it back on the charger. Battery level is usually above 60 or 70 %.
Same issue!!!
Guys even I had same issue, my watch will heat up suddenly and turns off. I've to put it in dock to turn it on again. This issue never occurred after stopped using some of the new watch faces which allows dim option. I'm currently using some of the old watch faces which are working fine. May be these new watch faces are not working fine with latest update. Now I don't face any problem and battery life is also great.
Try this solution and let me know.
Watch faces has nothing to do with it. My watch will not fully boot into android wear unless it's on the dock no matter which watch face I am using. Even the minimal face.
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Anybody able to find a fix? This is so annoying
I'm having the same problem. I purchased a used Moto 360 off eBay for $120 and it turns off randomly even when the battery is pretty high for example it just turned off randomly at 80%. Then when I try to turn it on it boots up till the M logo or sometimes to the colorful part but then turns off again. It also only turns back on by putting it on the charging dock. Also it shows the Installing App 1 of 1 at startup and then suddenly shuts down again. I am extremely annoyed and frustrated because of this as I spend $120 on this watch and now I get this which makes it unusable and a waste of money. Please tell me guys if any of you find a solution!
Unfortuanately, mine is doing the exact same thing. I thought I had it working again, but as soon as I tried to give GPS permission to Google Fit (wouldn't run without it), it spun there and just went black. I literally just took the watch off the charger, so it isn't that. Now, if I hold the power button or press it multiple times, it tries to boot up, and will stop before it even gets past the normal Android boot animation. Sometimes, it won't even get past the Motorola boot animation. Now, when I put it on the charger, it seems to load perfectly fine, and even gets past the 'Starting apps' phase. Again, once it loads back up, my watch shows +90% battery. I've tried a factory reset, unpair/repair, and still no go.
Found a pattern
My app does the same but i have at least a pattern when it happens. It seems like it is as soon as there has been an update either in Android ware app or in soem app that has an wear application.
Screen won't turn off after 5 seconds. Thought it was possibly new watch face. Switched to another. Same thing. Not rooted. No weird apps. Nothing sideloaded. Just started on its own yesterday. Have to cover the screen to turn it off. Watch face has been cleaned. No cracks.
error629 said:
Screen won't turn off after 5 seconds. Thought it was possibly new watch face. Switched to another. Same thing. Not rooted. No weird apps. Nothing sideloaded. Just started on its own yesterday. Have to cover the screen to turn it off. Watch face has been cleaned. No cracks.
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I just started having this same problem within the last week or so. I did a factory reset of the watch this morning (mostly to get rid of Android Wear apps that could not be uninstalled from my watch), but the watch still turns on by itself for no apparent reason and will not turn off unless I press the button.
EDITING POST JULY 20:
After factory reset, I actually had the watch doubly connected to the phone, so I have corrected that now. However the problem with the random turn-ons began occurring well before the factory reset.
Hi there
I have Huawei GT2 46mm classic for a while now, yesterday i notice that the watch trun on and of suddenly and the battery was 5% i thought because the battery is low and charged it to 100%, but today i noticed the same happened so i did a factory reset but with no luck to get it work and connect it to my phone, it shows me select language and after 30 sec it freezes and restarts but i dont see the Huawei logo when it does, and the health app says not supported when i try so many times because it keeps restarting
Plz anyone help me, i bought it form China and there is no Huawei care center in my country
Thanks
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Did not have such problems. Try to reset the watch to factory settings, if that does not work it is broken.
hi,
Few days ago I did update on my r500 to R500XXU1GVG1 and watch keep randomly crashing and freezing and have to reboot or let baterry discharge ... and start it again.
Before update was working fine.
Does anyone have previos version of soft which was R500XXU1GUJ2 ? ( and eventually instruction how to downgrade?)
thanks
Any other solutions for issue with my watch? I also noticed it is still on however screen is black and do not respond to holding both buttons (restart), I know watch is ok as it is connected with phone.