Hi,
(Sorry for my english, I'm French)
I have a problem with my moto 360. I boot it this morning with no problem, the battery was 100%.
After 2 hours, I couldn't turn on the screen, and couldn't do anything, there were no reaction. I waited 5 minutes and the watch has rebooted. Since that moment : the "M" logo stays for some seconds and it keeps rebooting. The only way to stop it is to press the button for 20 seconds.
Any solution ?
Thank's for your help.
I've had a few random reboots today. I think it has something to do with the 5.0 update, although I've seen some strange bugs over the past few days (synced apps disappearing until I re-pair the watch in the Android wear app, etc.
Have you tried popping it back on the charger? The state change may be enough to stop the boot loop...
Same thing is happening to me and it just wont charge, it rebooted a few times and then it just displays the battery icon gets really hot and doesn't charge!
rickjimenez said:
Same thing is happening to me and it just wont charge, it rebooted a few times and then it just displays the battery icon gets really hot and doesn't charge!
Click to expand...
Click to collapse
I called Motorola and I couldn't do nothing about this problem ! I had to send back my Moto 360, and they promessed me it would take a 7 days to be repaired. I had to call several times and wait for a month to finnaly have a new one. (I'm in France btw)
Related
My phone had about 60% battery last time I checked but I just went to unlock it and the phone didn't respond. I tried to turn it on by holding the power button wasn't getting any response from the phone
I've plugged it into the charger and didn't get any charging light so again I held in the power button and nothing! I kept trying and eventually the buttons lit up and it started to boot...
I've had the phone for 2/3 days now and this is the first problem I've had but it's still a little worrying!
Just wondering if anyone else has experienced anything like this? I'm on the 1.26 software.
I had this on one occasion when adding the messages widget to the home screen. When I powered the phone back on I got a request to send HTC a bug report.
Arthur Hucksake said:
I had this on one occasion when adding the messages widget to the home screen. When I powered the phone back on I got a request to send HTC a bug report.
Click to expand...
Click to collapse
Interesting. I didn't get the bug report.
I'm hoping it was just a software bug but I haven't seen any other complaints on the forum yet.
I have just noticed a problem with my phone too, turned it off for the first time last night, on start up this morning it started ok but did not load completely and froze for about 30 seconds on the home screen with no app icons showing. It then rebooted and started up ok with the bug report. I then turned off the fast boot and tried again, it booted correctly first time. Would there be any particular apps which would cause this to happen on fast boot?
Hey mate, currently having the same problem as you. Have no clue what to do. My battery was at about 50% and it just crashed when i was playing riptide. Now it wont turn on or anything. Even when the phone charger is plugged it, it wont budge. Have you found a fix?
Greetings to all members.
A couple of days ago i received a new G2.
As soon as i rooted it i installed http://forum.xda-developers.com/showthread.php?t=1605016
Everything completed and the phone would operate normally. I let it fully charge during the night. Next morning i installed some apps from the market (skype fb and a weather widget), then i let it charge again for 20 minutes or so. When i got back to see if it charge, the screen was dimmed like in power saving mode, it wouldn't go back no matter what and the phone hanged there.
I got the battery out and upon rebooting the screen was still dimmed.
I got back to 2.3.3 stock which i had backed up to SD from clockwork, but the problem continued.
I contacted the seller and said they would ship a new one as soon as i sent them the shipping back notice. The thing is i don't want to wait half a month or even more to get the new phone.
I've attached a video of the problem.
I played with the brightness levels on 4.2, you will notice that if i put it on 100% the screen goes completely black.
Also when i put it in standby with the power button and push it again the screen starts flickering for some seconds before it gets stabilized again.
Thanks in advance for your time.
Johnny91i said:
Greetings to all members.
A couple of days ago i received a new G2.
As soon as i rooted it i installed http://forum.xda-developers.com/showthread.php?t=1605016
Everything completed and the phone would operate normally. I let it fully charge during the night. Next morning i installed some apps from the market (skype fb and a weather widget), then i let it charge again for 20 minutes or so. When i got back to see if it charge, the screen was dimmed like in power saving mode, it wouldn't go back no matter what and the phone hanged there.
I got the battery out and upon rebooting the screen was still dimmed.
I got back to 2.3.3 stock which i had backed up to SD from clockwork, but the problem continued.
I contacted the seller and said they would ship a new one as soon as i sent them the shipping back notice. The thing is i don't want to wait half a month or even more to get the new phone.
I've attached a video of the problem.
I played with the brightness levels on 4.2, you will notice that if i put it on 100% the screen goes completely black.
Also when i put it in standby with the power button and push it again the screen starts flickering for some seconds before it gets stabilized again.
Thanks in advance for your time.
Click to expand...
Click to collapse
Are you using automatic backlight?
Johnny91i said:
Greetings to all members.
A couple of days ago i received a new G2.
As soon as i rooted it i installed http://forum.xda-developers.com/showthread.php?t=1605016
Everything completed and the phone would operate normally. I let it fully charge during the night. Next morning i installed some apps from the market (skype fb and a weather widget), then i let it charge again for 20 minutes or so. When i got back to see if it charge, the screen was dimmed like in power saving mode, it wouldn't go back no matter what and the phone hanged there.
I got the battery out and upon rebooting the screen was still dimmed.
I got back to 2.3.3 stock which i had backed up to SD from clockwork, but the problem continued.
I contacted the seller and said they would ship a new one as soon as i sent them the shipping back notice. The thing is i don't want to wait half a month or even more to get the new phone.
I've attached a video of the problem.
I played with the brightness levels on 4.2, you will notice that if i put it on 100% the screen goes completely black.
Also when i put it in standby with the power button and push it again the screen starts flickering for some seconds before it gets stabilized again.
Thanks in advance for your time.
Click to expand...
Click to collapse
Sounds to me like it is really a hardware issue... while it's understandable that you don't want to wait for a new phone to arrive, it is better than ending up with a dead backlight...
It really was a hardware issue, took another one back after a month and it works great.
Thanks for your help guys
Hi,
my P6 started doing...stuff... literally over the night. My baterry died after a long day three days ago, so I plugged in the charger and switched the phone on. Ok, but then it rebooted once or twice, the camera stopped working (it works, but there are no controls at all, just the nav. bar). Later almost every app started doing this - I launch one and after 5 seconds of being frozen it says "The app is not responding", so I shut it down. And sometimes it even reboots itself, or just shuts off and I'm not able to switch it back on for a minute or two. And one more, when I'm typing, (if I am able to get the keyboard working), the screen goes black and then on again by itself.
Which is interesting, I plugged the charger yesterday and after three hours or something I was able to work with the phone normally. Some time later it went ****ty again.
I'm now running the B707 firmware, repack for Europe. for two months and a couple weeks.
Have you experienced this before? Could you help? It's Easter time so I don't wanna run to the repair shop right away, they wouldn't care untill Tuesday, anyway -_-
YellowSubmarine37 said:
Hi,
my P6 started doing...stuff... literally over the night. My baterry died after a long day three days ago, so I plugged in the charger and switched the phone on. Ok, but then it rebooted once or twice, the camera stopped working (it works, but there are no controls at all, just the nav. bar). Later almost every app started doing this - I launch one and after 5 seconds of being frozen it says "The app is not responding", so I shut it down. And sometimes it even reboots itself, or just shuts off and I'm not able to switch it back on for a minute or two. And one more, when I'm typing, (if I am able to get the keyboard working), the screen goes black and then on again by itself.
Which is interesting, I plugged the charger yesterday and after three hours or something I was able to work with the phone normally. Some time later it went ****ty again.
I'm now running the B707 firmware, repack for Europe. for two months and a couple weeks.
Have you experienced this before? Could you help? It's Easter time so I don't wanna run to the repair shop right away, they wouldn't care untill Tuesday, anyway -_-
Click to expand...
Click to collapse
I can assume, that this is because of the unstable B707 firmware. I can suggess you to to instal and try B708 Re-Pack by BbN - it is based on the STABLE B708 firmware and it is repacked for international use. Very stable rom - I am using it one month until now and have no problems with it!!!
Ok, I can try that
Didn't help :/
Hi,
I've had this watch over a year now. Everything was working fine until probably last update or two. Now the watch just turns off randomly even when battery level is high. And sometimes it won't turn on unless its connected to the charging dock. I've tried deleted android wear, clearing cache, unpairing, factory resets, restarts. Nothing has worked, i've tried it close to 10 times now and just another factory reset this morning. Haven't been able to use the watch for like 2 months now. Its just a desk clock now. Please help.
Android Wear version - 1.3.0.2166028
Play Services = 7.8.99
Android OS = 5.1.1
is the watch actually shutting down like when you go into the screen and tell it to shut off or does it just go blank right away?
If the later then I hate to say it but it sounds like something inside the watch is broken. Perhaps a contact or solder point near or on the battery. Hard to say without sending it for service.
SirDigitalKnight said:
is the watch actually shutting down like when you go into the screen and tell it to shut off or does it just go blank right away?
If the later then I hate to say it but it sounds like something inside the watch is broken. Perhaps a contact or solder point near or on the battery. Hard to say without sending it for service.
Click to expand...
Click to collapse
It just goes blank. No notification at all. It's been on for 20 percent now. But I am sure it will turn off again. Maybe it's because it gets hot. I dunno.
bustanut666 said:
Hi,
I've had this watch over a year now. Everything was working fine until probably last update or two. Now the watch just turns off randomly even when battery level is high. And sometimes it won't turn on unless its connected to the charging dock. I've tried deleted android wear, clearing cache, unpairing, factory resets, restarts. Nothing has worked, i've tried it close to 10 times now and just another factory reset this morning. Haven't been able to use the watch for like 2 months now. Its just a desk clock now. Please help.
Android Wear version - 1.3.0.2166028
Play Services = 7.8.99
Android OS = 5.1.1
Click to expand...
Click to collapse
Did the watch suffer any kind of mechanical shock ?
Cst79 said:
Did the watch suffer any kind of mechanical shock ?
Click to expand...
Click to collapse
Not that I know of or anything very severe. I have pumped it on a wall before but that's it. Never dropped or anything. Just seemed like after the updates it when crazy. And I've tried almost every solution I've read on these forums.
So only turned off once yesterday which was good. This morning took it off dock and it didn't pair. Tried turning on/off bluetooth on phone no luck so I restarted watch. Then it says "android is starting". "App 1 of 12". Why does it do this sometimes? Does it alot. And it will not finish the process and boot up the watch unless it is docked. If wearing watch. It just shuts off.
bustanut666 said:
So only turned off once yesterday which was good. This morning took it off dock and it didn't pair. Tried turning on/off bluetooth on phone no luck so I restarted watch. Then it says "android is starting". "App 1 of 12". Why does it do this sometimes? Does it alot. And it will not finish the process and boot up the watch unless it is docked. If wearing watch. It just shuts off.
Click to expand...
Click to collapse
That sounds like it is trying to update or download the apps to the watch... which it sounds like you have 12 installed on your phone.
Have you tried deleting ALL the apps from you phone (only the 12 apps for the moto 360) and then uninstall Android wear and factory reset the moto 360 and then download Android wear to your phone and pair the 360 as a new watch and test it for a while and see how it works?
I have the same issue, watch shuts down while I am jogging and listening to Android Wear music from the watch throught Bluetooth. Watch shuts down around 75-80%. When I start it says: Loading Apps 1 out of 12... then shuts down (I assume its a safeguard mechanism for watch not to start without full battery to ensure all apps load completely).
When I wear the watch normally, it never goes off during the day, issue presents itself only when using Bluetooth headphones (perhaps the heating of BT transmitter forces the watch to malfunction and shut down)
ykazimir said:
I have the same issue, watch shuts down while I am jogging and listening to Android Wear music from the watch throught Bluetooth. Watch shuts down around 75-80%. When I start it says: Loading Apps 1 out of 12... then shuts down (I assume its a safeguard mechanism for watch not to start without full battery to ensure all apps load completely).
When I wear the watch normally, it never goes off during the day, issue presents itself only when using Bluetooth headphones (perhaps the heating of BT transmitter forces the watch to malfunction and shut down)
Click to expand...
Click to collapse
I never connect the bluetooth to listen to music. It just shuts down.
Maybe you are doing something that causes it to overheat. Do you leave it on for prolonged periods of time?
Been having this same issue. The Moto 360 powers off and when I press the power button to turn it back on I see the splash "M" image then it turns off. The only way to get it to stay on is to put it back on the dock and when it turns on it says shows the updating apps screen. Any fixes?
I haven't figured out fix. Because of this I barely use my watch anymore. Sucks.
Sent from my SM-G900V using Tapatalk
yep, haven't used my 360 in 6 months because of this problem. it's a shame really. my warranty went out like a week ago too :/
Same thing has been happening to me as well. Not doing anything on the watch, it just goes into sleep of death and I have to put it back on the charger. Battery level is usually above 60 or 70 %.
Same issue!!!
Guys even I had same issue, my watch will heat up suddenly and turns off. I've to put it in dock to turn it on again. This issue never occurred after stopped using some of the new watch faces which allows dim option. I'm currently using some of the old watch faces which are working fine. May be these new watch faces are not working fine with latest update. Now I don't face any problem and battery life is also great.
Try this solution and let me know.
Watch faces has nothing to do with it. My watch will not fully boot into android wear unless it's on the dock no matter which watch face I am using. Even the minimal face.
Sent from my SM-G900V using Tapatalk
Anybody able to find a fix? This is so annoying
I'm having the same problem. I purchased a used Moto 360 off eBay for $120 and it turns off randomly even when the battery is pretty high for example it just turned off randomly at 80%. Then when I try to turn it on it boots up till the M logo or sometimes to the colorful part but then turns off again. It also only turns back on by putting it on the charging dock. Also it shows the Installing App 1 of 1 at startup and then suddenly shuts down again. I am extremely annoyed and frustrated because of this as I spend $120 on this watch and now I get this which makes it unusable and a waste of money. Please tell me guys if any of you find a solution!
Unfortuanately, mine is doing the exact same thing. I thought I had it working again, but as soon as I tried to give GPS permission to Google Fit (wouldn't run without it), it spun there and just went black. I literally just took the watch off the charger, so it isn't that. Now, if I hold the power button or press it multiple times, it tries to boot up, and will stop before it even gets past the normal Android boot animation. Sometimes, it won't even get past the Motorola boot animation. Now, when I put it on the charger, it seems to load perfectly fine, and even gets past the 'Starting apps' phase. Again, once it loads back up, my watch shows +90% battery. I've tried a factory reset, unpair/repair, and still no go.
Found a pattern
My app does the same but i have at least a pattern when it happens. It seems like it is as soon as there has been an update either in Android ware app or in soem app that has an wear application.
I have an odd problem with my phone.
All of a sudden the phone would automatically shut down and reboot when it's not plugged into a charger.
IF FROM BEING POWERED OFF
It shows the LG logo, stays there then shuts down and reboots to do the same thing over and over again.
IF POWERED ON THEN CHARGER REMOVED
it will stay on for a random amount of time, but not more than a minute. it will function properly for awhile then shut down, reboot and do the same thing as above.
IF WHILE BEING CHARGED
it works normally. i can do anything on the phone like theres no problem.
even stranger:
i did a factory reset, and it did so without a problem. when it finally rebooted and it shows the first few options (language and accessibility) when setting up the phone, it stays on for a long time - as soon as i touch the screen though it powers off and reboots again. i was able to set things up again while the phone was plugged in.
now i cant use it without the phone being charged.
*additional note:
it may be related but this started the other day when i went out for my daily jogging routine. I usually keep it in my front shorts pocket while i listen to music. about 40 minutes in and i realized my music stopped - when i checked the phone it rebooted by itself. maybe it got wet by a bit? when i took it out of my pocket it was pretty dry though - it wasnt like it was dunked in a glass of water or anything.
I checked online and some have reported having the same problem and changing batteries worked. i just dont want to waste money on something that might not even fix the phone.
You need a new battery i believe, had a problem like that with a family members G3 - battery replaced, fixed - otherwise it would turn off randomly/when doing anything that is considered intensive (touching the screen counts)
manor7777 said:
You need a new battery i believe, had a problem like that with a family members G3 - battery replaced, fixed - otherwise it would turn off randomly/when doing anything that is considered intensive (touching the screen counts)
Click to expand...
Click to collapse
just saw your reply now, thanks for taking the time to reply.
i did a lot of research when the problem arose, tried factory resetting, switching roms (to stock and custom) and nothing worked - asked around and it seems it WAS the battery all along. now it works perfectly and it lasts much longer than before.
kulapips said:
just saw your reply now, thanks for taking the time to reply.
i did a lot of research when the problem arose, tried factory resetting, switching roms (to stock and custom) and nothing worked - asked around and it seems it WAS the battery all along. now it works perfectly and it lasts much longer than before.
Click to expand...
Click to collapse
There is a lot information about reboot , so you much research much more.
kulapips said:
I have an odd problem with my phone.
All of a sudden the phone would automatically shut down and reboot when it's not plugged into a charger.
IF FROM BEING POWERED OFF
It shows the LG logo, stays there then shuts down and reboots to do the same thing over and over again.
IF POWERED ON THEN CHARGER REMOVED
it will stay on for a random amount of time, but not more than a minute. it will function properly for awhile then shut down, reboot and do the same thing as above.
IF WHILE BEING CHARGED
it works normally. i can do anything on the phone like theres no problem.
even stranger:
i did a factory reset, and it did so without a problem. when it finally rebooted and it shows the first few options (language and accessibility) when setting up the phone, it stays on for a long time - as soon as i touch the screen though it powers off and reboots again. i was able to set things up again while the phone was plugged in.
now i cant use it without the phone being charged.
*additional note:
it may be related but this started the other day when i went out for my daily jogging routine. I usually keep it in my front shorts pocket while i listen to music. about 40 minutes in and i realized my music stopped - when i checked the phone it rebooted by itself. maybe it got wet by a bit? when i took it out of my pocket it was pretty dry though - it wasnt like it was dunked in a glass of water or anything.
I checked online and some have reported having the same problem and changing batteries worked. i just dont want to waste money on something that might not even fix the phone.
Click to expand...
Click to collapse
Hey, I had exactly the same problem. Did everything but no use. Then i changed the battery and voila no restarts or power shut down since 4 days.