Related
I have a problem with my Galaxy Nexus turning OFF at night.
I goto bed at night and open the clock app and click the screen to dim it. When I wake up in the morning the phone is OFF. I have to pull the battery in order to boot. The battery is fully charged.
I returned the phone after this happened twice and received a brand new one. I have the same problem with this new device. I have changed the power socket and the charger yet still the problem persists.
Is anyone else experiencing similar problems?
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Try it without any off your apps installed. If the problem goes away you know it's an app causing the problem. Then start adding them back in batches until the problem re-occurs. Eventually you'll narrow the issue down to one app.
mark_w said:
I have a problem with my Galaxy Nexus turning OFF at night.
I goto bed at night and open the clock app and click the screen to dim it. When I wake up in the morning the phone is OFF. I have to pull the battery in order to boot. The battery is fully charged.
I returned the phone after this happened twice and received a brand new one. I have the same problem with this new device. I have changed the power socket and the charger yet still the problem persists.
Is anyone else experiencing similar problems?
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Click to expand...
Click to collapse
This is happening to me too.
At random times, the phone will refuse to wake from sleep.
Nothing but a battery pull will fix it.
I don't have skype installed.
Have a look at this:
http://forum.xda-developers.com/showthread.php?t=1360880&highlight=sleep+of+death
Mine started today. Really hope this does not keep happening or I need to return this right away. Missed a few phone calls today and didnt realize until I looked down any my phone was just simply black. Will not wake up or do anything at all. You have to pull the battery. Right before this happened my data was dropping non stop about every 5 minutes for an hour.
I'm trying to stay calm because I love this phone, but between the data drops and the phone turning off im loosing patience quick.
This is happening to me as well. With TWO different phones. The first one I returned to Verizon and now its happening on the second one.
Phone will power off while doing random tasks. The two I've noticed is browsing on the stock browser and texting on the stock texting app.
I'm having the same problem. It's happened twice in the 3 days I've had the phone. It hasn't happened while I'm using it, both times it was when the screen was already off -- it just wouldn't waku up. Nothing short of pulling the battery, letting it sit, then powering on would work.
Couldn't have come at a worse time either, my daughter is in the hospital and I get updates from the surgeons via phone. So now I have to check every 5 minutes and make sure the phone is still on.
Phone is bone stock, out-of-the-box.
Sent from my Galaxy Nexus using Tapatalk
i just had my first turned off this morning... my friend's SGN happened 5 days ago too. very unreliable....
I had that happen to me as well. Turns out I forgot that I had an app scheduled to do a backup at like 3 AM.
Sent from Galaxy Nexus
CodenameDroid 1.2 cdma & Franco 14.4
My sgn turned off every night now. Anyone got any ideas why? I turned my verizon backup already.
reboot durring skype call
mark_w said:
I have Skype installed and running which maybe the cause. I will keep it OFF for the next few nights to see if this has a positive effect.
Click to expand...
Click to collapse
it does it when i have skype running too. also i have other other audio apps open. (power amp, tunein, pandora) It's happened twice to me and each time it has been during a skype call while the other apps were running. (in widget form)
shock sensitive in the area right below the camera?
My device just "randomly" switches off (sometimes several times a day). After a long search for a reproducible cause, it seems safe to say that at least some devices seem to be extremely shock sensitive in the area right below the camera (on the back of the device). Even minuscule shocks to this area switch these devices off. Youtube-user 'jardinepatten' demonstrates this problem nicely in a video called "Galaxy Nexus Turning Off".
I have had my Moto 360 for just over a week. For the second time the touchscreen stopped functioning. First time I resolved by turning it off (very long press hardware button) then left overnight and it was fine in the morning. Turning it off and back on again didn't help. Couldn't factory reset because no touchscreen.
Second time is now.
Does anyone else have this problem? Any clues how to resolve?
Thanks.
Edit: After left off for a while (instant off and on doesn't work) it is fine now. Anyone have any clues or better suggestions how to fix?
spanielhead said:
I have had my Moto 360 for just over a week. For the second time the touchscreen stopped functioning. First time I resolved by turning it off (very long press hardware button) then left overnight and it was fine in the morning. Turning it off and back on again didn't help. Couldn't factory reset because no touchscreen.
Second time is now.
Does anyone else have this problem? Any clues how to resolve?
Thanks.
Edit: After left off for a while (instant off and on doesn't work) it is fine now. Anyone have any clues or better suggestions how to fix?
Click to expand...
Click to collapse
Yes mine has done it two or three times since the last OTA update, nothing I did to the screen had an effect, had to reboot the watch to recover.
teslabe said:
Yes mine has done it two or three times since the last OTA update, nothing I did to the screen had an effect, had to reboot the watch to recover.
Click to expand...
Click to collapse
Mine doesn't recover immediately on a reboot but it is nice to know I'm not alone in the problem. It's better to know that you've only had this problem since the OTA. That means it can be fixed in software. Thanks.
Same here
Lost "touch" today on mine. Had the 360 for about 4 weeks and not seen the problem until now. Wasn't even sure how to turn it off until I saw "very long press" - thanks!
Turning mine back on straight away was fine so it was just a turn it off and back on thing. Frustrating, but I'm glad it's a software bug rather a touch screen fault, that would be a real pain. Hopefully, if it's a bug it will be fixed.
i think.....
I think this happens when the moto 360 is not set on your wrist
Ddoes anyone solve this issue ? My new moto 360 touch screen doesnt work at all. So i can choose any language in initial setup
This problem Occurs when no static energy is given to the case of the moto360. As soo'n as You touch The Iron ring The touch Will work. Release it and it Will stop working. Ik think The touch screen works rather like a conductive layer between the back of the watch and the screen it self in which the skin gives the energy needed to control the screen. When the back of the watch isn't connected to skin the touchscreen completely stops working.
In video you see what happens
https://youtu.be/KpQ-dqWYO6s
Mine did this too, however I broke my screen ordered a replacement and haven't had the issue since. When mine quite working if I triple pressed the power button it lock the screen then pressing the power button it would turn on and work though. Sometimes it wouldn't come right back on like it froze or something.
Sent from my Nexus 6 using Tapatalk
I've been having this problem too, it's more like my weekend watch but last week i noticed that it wasn't responding and i thought it could be a RAM issue. I've done multiple reboots and it doesn't work.
There was only an occasion where i left it overnight till it almost drained completely and it worked again, and then it started freezing again.
Hi,
I've had this watch over a year now. Everything was working fine until probably last update or two. Now the watch just turns off randomly even when battery level is high. And sometimes it won't turn on unless its connected to the charging dock. I've tried deleted android wear, clearing cache, unpairing, factory resets, restarts. Nothing has worked, i've tried it close to 10 times now and just another factory reset this morning. Haven't been able to use the watch for like 2 months now. Its just a desk clock now. Please help.
Android Wear version - 1.3.0.2166028
Play Services = 7.8.99
Android OS = 5.1.1
is the watch actually shutting down like when you go into the screen and tell it to shut off or does it just go blank right away?
If the later then I hate to say it but it sounds like something inside the watch is broken. Perhaps a contact or solder point near or on the battery. Hard to say without sending it for service.
SirDigitalKnight said:
is the watch actually shutting down like when you go into the screen and tell it to shut off or does it just go blank right away?
If the later then I hate to say it but it sounds like something inside the watch is broken. Perhaps a contact or solder point near or on the battery. Hard to say without sending it for service.
Click to expand...
Click to collapse
It just goes blank. No notification at all. It's been on for 20 percent now. But I am sure it will turn off again. Maybe it's because it gets hot. I dunno.
bustanut666 said:
Hi,
I've had this watch over a year now. Everything was working fine until probably last update or two. Now the watch just turns off randomly even when battery level is high. And sometimes it won't turn on unless its connected to the charging dock. I've tried deleted android wear, clearing cache, unpairing, factory resets, restarts. Nothing has worked, i've tried it close to 10 times now and just another factory reset this morning. Haven't been able to use the watch for like 2 months now. Its just a desk clock now. Please help.
Android Wear version - 1.3.0.2166028
Play Services = 7.8.99
Android OS = 5.1.1
Click to expand...
Click to collapse
Did the watch suffer any kind of mechanical shock ?
Cst79 said:
Did the watch suffer any kind of mechanical shock ?
Click to expand...
Click to collapse
Not that I know of or anything very severe. I have pumped it on a wall before but that's it. Never dropped or anything. Just seemed like after the updates it when crazy. And I've tried almost every solution I've read on these forums.
So only turned off once yesterday which was good. This morning took it off dock and it didn't pair. Tried turning on/off bluetooth on phone no luck so I restarted watch. Then it says "android is starting". "App 1 of 12". Why does it do this sometimes? Does it alot. And it will not finish the process and boot up the watch unless it is docked. If wearing watch. It just shuts off.
bustanut666 said:
So only turned off once yesterday which was good. This morning took it off dock and it didn't pair. Tried turning on/off bluetooth on phone no luck so I restarted watch. Then it says "android is starting". "App 1 of 12". Why does it do this sometimes? Does it alot. And it will not finish the process and boot up the watch unless it is docked. If wearing watch. It just shuts off.
Click to expand...
Click to collapse
That sounds like it is trying to update or download the apps to the watch... which it sounds like you have 12 installed on your phone.
Have you tried deleting ALL the apps from you phone (only the 12 apps for the moto 360) and then uninstall Android wear and factory reset the moto 360 and then download Android wear to your phone and pair the 360 as a new watch and test it for a while and see how it works?
I have the same issue, watch shuts down while I am jogging and listening to Android Wear music from the watch throught Bluetooth. Watch shuts down around 75-80%. When I start it says: Loading Apps 1 out of 12... then shuts down (I assume its a safeguard mechanism for watch not to start without full battery to ensure all apps load completely).
When I wear the watch normally, it never goes off during the day, issue presents itself only when using Bluetooth headphones (perhaps the heating of BT transmitter forces the watch to malfunction and shut down)
ykazimir said:
I have the same issue, watch shuts down while I am jogging and listening to Android Wear music from the watch throught Bluetooth. Watch shuts down around 75-80%. When I start it says: Loading Apps 1 out of 12... then shuts down (I assume its a safeguard mechanism for watch not to start without full battery to ensure all apps load completely).
When I wear the watch normally, it never goes off during the day, issue presents itself only when using Bluetooth headphones (perhaps the heating of BT transmitter forces the watch to malfunction and shut down)
Click to expand...
Click to collapse
I never connect the bluetooth to listen to music. It just shuts down.
Maybe you are doing something that causes it to overheat. Do you leave it on for prolonged periods of time?
Been having this same issue. The Moto 360 powers off and when I press the power button to turn it back on I see the splash "M" image then it turns off. The only way to get it to stay on is to put it back on the dock and when it turns on it says shows the updating apps screen. Any fixes?
I haven't figured out fix. Because of this I barely use my watch anymore. Sucks.
Sent from my SM-G900V using Tapatalk
yep, haven't used my 360 in 6 months because of this problem. it's a shame really. my warranty went out like a week ago too :/
Same thing has been happening to me as well. Not doing anything on the watch, it just goes into sleep of death and I have to put it back on the charger. Battery level is usually above 60 or 70 %.
Same issue!!!
Guys even I had same issue, my watch will heat up suddenly and turns off. I've to put it in dock to turn it on again. This issue never occurred after stopped using some of the new watch faces which allows dim option. I'm currently using some of the old watch faces which are working fine. May be these new watch faces are not working fine with latest update. Now I don't face any problem and battery life is also great.
Try this solution and let me know.
Watch faces has nothing to do with it. My watch will not fully boot into android wear unless it's on the dock no matter which watch face I am using. Even the minimal face.
Sent from my SM-G900V using Tapatalk
Anybody able to find a fix? This is so annoying
I'm having the same problem. I purchased a used Moto 360 off eBay for $120 and it turns off randomly even when the battery is pretty high for example it just turned off randomly at 80%. Then when I try to turn it on it boots up till the M logo or sometimes to the colorful part but then turns off again. It also only turns back on by putting it on the charging dock. Also it shows the Installing App 1 of 1 at startup and then suddenly shuts down again. I am extremely annoyed and frustrated because of this as I spend $120 on this watch and now I get this which makes it unusable and a waste of money. Please tell me guys if any of you find a solution!
Unfortuanately, mine is doing the exact same thing. I thought I had it working again, but as soon as I tried to give GPS permission to Google Fit (wouldn't run without it), it spun there and just went black. I literally just took the watch off the charger, so it isn't that. Now, if I hold the power button or press it multiple times, it tries to boot up, and will stop before it even gets past the normal Android boot animation. Sometimes, it won't even get past the Motorola boot animation. Now, when I put it on the charger, it seems to load perfectly fine, and even gets past the 'Starting apps' phase. Again, once it loads back up, my watch shows +90% battery. I've tried a factory reset, unpair/repair, and still no go.
Found a pattern
My app does the same but i have at least a pattern when it happens. It seems like it is as soon as there has been an update either in Android ware app or in soem app that has an wear application.
The thing is becoming increasingly unresponsive when something tries to wake it from deep sleep. A few weeks back someone tried to call me, and the screen turned on and flashed the dialer app, but the touchscreen was unresponsive. I'd click "Answer" and it wouldn't register. Clicking it repeatedly, clicking anywhere on the screen, trying to turn the screen off and on, nothing would work. The phone basically froze, only not exactly, because the sound was still playing. Like a minute later, I held the power button down and got the shutdown pop-up which seemed to rouse it out of whatever infinite loop it was stuck in.
This morning, it happened again when my alarm went off. I could not get the damn thing to stop. It happened again an hour later. When I tried to hold down the power button, the phone reset.
When it came back on, a bunch of my settings had been reset. It reverted to the default keyboard and started showing me tutorials like it thought this was my first time powering on the phone. Additionally, the System Updates menu shows I'm on the latest version, but all history of past updates has been wiped out.
I'm getting really concerned that this thing is gonna die on me any day now.
Aganar said:
The thing is becoming increasingly unresponsive when something tries to wake it from deep sleep. A few weeks back someone tried to call me, and the screen turned on and flashed the dialer app, but the touchscreen was unresponsive. I'd click "Answer" and it wouldn't register. Clicking it repeatedly, clicking anywhere on the screen, trying to turn the screen off and on, nothing would work. The phone basically froze, only not exactly, because the sound was still playing. Like a minute later, I held the power button down and got the shutdown pop-up which seemed to rouse it out of whatever infinite loop it was stuck in.
This morning, it happened again when my alarm went off. I could not get the damn thing to stop. It happened again an hour later. When I tried to hold down the power button, the phone reset.
When it came back on, a bunch of my settings had been reset. It reverted to the default keyboard and started showing me tutorials like it thought this was my first time powering on the phone. Additionally, the System Updates menu shows I'm on the latest version, but all history of past updates has been wiped out.
I'm getting really concerned that this thing is gonna die on me any day now.
Click to expand...
Click to collapse
How about factory resetting the phone, starting from scratch re the software installed? Yes, you'll need to reinstall your apps and reconfigure it, but it's like starting fresh. If it still malfunctions, then you can look deeper.
weinberk said:
How about factory resetting the phone, starting from scratch re the software installed? Yes, you'll need to reinstall your apps and reconfigure it, but it's like starting fresh. If it still malfunctions, then you can look deeper.
Click to expand...
Click to collapse
Thanks for the advice, but I ended up grabbing a Galaxy S8+ off a friend for very cheap. So, not really an issue anymore.
This just happened to me for about the fifth time.
1) After workout or other activity, I take the watch off and rinse it in the sink
2) I dry it off with a towel, and when I look at the face again, it says "Resetting..." (ARRRRRGH!!)
Now, I'm sure anyone reading this will guess the first thing I guessed: that somehow, I was holding down the buttons in some fashion while drying the watch off. But since thinking this, i've been very careful about trying not to press any buttons while drying it, and it still happened again recently. I've looked up the method for intentionally factory resetting, and supposedly it's a requirement that the watch is powered off before even starting. I can't imagine I could accidentally perform the exact sequence needed so many times according to those instructions.
I now have the watch automatically backing up every week. So it's not a huge deal to run a restore, but I still have to reconfigure my cards in samsung pay from scratch each time, and the whole process is extremely annoying because it just shouldn't happen.
Anyone else?
Phreaker47 said:
This just happened to me for about the fifth time.
1) After workout or other activity, I take the watch off and rinse it in the sink
2) I dry it off with a towel, and when I look at the face again, it says "Resetting..." (ARRRRRGH!!)
Now, I'm sure anyone reading this will guess the first thing I guessed: that somehow, I was holding down the buttons in some fashion while drying the watch off. But since thinking this, i've been very careful about trying not to press any buttons while drying it, and it still happened again recently. I've looked up the method for intentionally factory resetting, and supposedly it's a requirement that the watch is powered off before even starting. I can't imagine I could accidentally perform the exact sequence needed so many times according to those instructions.
I now have the watch automatically backing up every week. So it's not a huge deal to run a restore, but I still have to reconfigure my cards in samsung pay from scratch each time, and the whole process is extremely annoying because it just shouldn't happen.
Anyone else?
Click to expand...
Click to collapse
Only thing that I have encountered is that Samsung Pay resets itself sometimes. Has happened to me maybe 4 times in one year. Really embarrassing when I'm out shopping without phone.
Sent from my SM-G975F using Tapatalk
I had my watch factory reset by itself and now I'm with a watch with reactivation lock on.
Yep - mine was same situation - I took it off to rinse off in the sink, but didn't set water lock mode first. The screen locked, and the water running over the screen was interpreted as too many wrong passcode attempts -> self destruct. I was out of town at the time, too.
Freaking. Infuriating.
shmaque said:
Yep - mine was same situation - I took it off to rinse off in the sink, but didn't set water lock mode first. The screen locked, and the water running over the screen was interpreted as too many wrong passcode attempts -> self destruct. I was out of town at the time, too.
Freaking. Infuriating.
Click to expand...
Click to collapse
Now I know why my watch resets for a third time now. So it was the watch interpreting multiple wrong passcode attempts as a security threat thus resetting itself.
Watch self-reset for the second time--no water involved
Thanks for this thread! At least I'm not alone. I was hunting for clues because my Galaxy Watch just factory reset itself again for the second time. No water involved. The first time it happened, I had put it in my pocket while doing something messy, so I guessed that the bezel rotated randomly and caused a string of bad PIN attempts. This time it was on my arm when I discovered it had reset itself again. I can't be certain that I unlocked the watch after I put it on, so m-a-y-b-e I somehow bumped-in too many random PINs. It's possible, but I'm kinda doubtful.
Fortunately my watch backups restored after a few timeouts and repeat attempts. But restoring Samsung Pay was such a pain in the neck the first time that I think I'll give up on it for a while.
I am thinking to leave the PIN lock feature turned off for a while to see of the random reset happens again--to rule our some other defect.
I wish Samsung could handle this better, like hard-locking the watch and requiring us to enter our Samsung password into the phone app to unlock the watch.
Experiencing absolutely the same issue, guys.
I've been using it for a year and during this time it was unintentionally reset to factory defaults about 10 times, and I'm not even sure how that happens. The problem occurs on a lock screen (I use PIN to lock the entire watch, not just Samsung Pay), usually after a series of random screen touches and failed unlocking attempts (power button NOT involved). Most often, in a shower. Not exclusively though, so using water lock mode is not a solution.
I can't reproduce it intentionally, but I've noticed several times how after a series of random touches instead of setting the usual 30 seconds unlocking timeout the watch just displays a notification "Watch will reset", then a spinner with "Resetting..." label and then it reboots itself.
Every time it takes some time to restore it from the latest backup and load all my bank cards back, so it's really annoying and I'd like to know how to avoid that too. In my opinion, timeouts are pretty fine for security since it's completely possible to make bruteforcing a PIN a matter of years with them. Resetting a watch should be possible, but after several confirmations. Doing it after a couple of wrong PINs is too much, the harm is more than benefit.
Just sharing my experience...
Same as post #5
After 1 year and 3 moths of using and washing it (yes, with water and little tiny bit of liquid soap) every often and than, last month it showed the "Resetting" message.
I was really mad
I deduced it was the excessive wrong pin number attempts. I guess I was right :fingers-crossed:
Had it restored and had to activate the credit cards on spay again.
I used to have a problem with turning off the "water protection mode". Never again after a reset before the accidental one, but I stopped using it for sometime.
(just a tip I found here on xda.... if you don't restore, the battery tends to be better. Probably because something on the backup not allowing the watch to "sleep" properly)
For the people with random "Resetting", I suggest doing a "Reset" and do not restore the backup of the watch. I know it sucks, but... it might work