Question Dual-channel network acceleration - OnePlus 9 Pro

Hey, I have both settings in Dual-channel network acceleration turned on as I have unlimited data from carrier but it doesn't seem to do anything for me.
Right now I'm on a train with a free WiFi which is obviously ****, I was watching a stream on Twitch and it just kept buffering every few seconds. After I turned the Wi-Fi manually off, LTE+ kicked in and the stream went on well.
Why didn't the phone automatically switch to mobile data OR used the data and wifi simultaneously as the settings in dual channel network acceleration suggest?
Does anyone else have this problem or does anyone have positive experience with this function?

DashDashCZ said:
Hey, I have both settings in Dual-channel network acceleration turned on as I have unlimited data from carrier but it doesn't seem to do anything for me.
Right now I'm on a train with a free WiFi which is obviously ****, I was watching a stream on Twitch and it just kept buffering every few seconds. After I turned the Wi-Fi manually off, LTE+ kicked in and the stream went on well.
Why didn't the phone automatically switch to mobile data OR used the data and wifi simultaneously as the settings in dual channel network acceleration suggest?
Does anyone else have this problem or does anyone have positive experience with this function?
Click to expand...
Click to collapse
Haven't had any noticable issue on this device, but on previous OnePlus devices that setting had worked just as you described, not how should. I would have to turn off this setting to use either Wifi or data.

Correct me if I'm wrong but this feature doesn't mean you can use multiple networks for one network stream, but more like you can use multiple networks for multiple network streams (so if you are watching stream and downloading file in background, these 2 can be separated to different networks, but download of a file can't be splitted to 2 networks).

drozd128 said:
Correct me if I'm wrong but this feature doesn't mean you can use multiple networks for one network stream, but more like you can use multiple networks for multiple network streams (so if you are watching stream and downloading file in background, these 2 can be separated to different networks, but download of a file can't be splitted to 2 networks).
Click to expand...
Click to collapse
Yeah, that sounds reasonable. Anyway, I thought the first setting should switch me between wifi and data if the connection is poor, which it didn't. On my old Honor, there was a similar looking setting which did exactly this; it switched over to wifi / data if the speed of currently used network was insufficient so I thought it would work similarly here.

DashDashCZ said:
Yeah, that sounds reasonable. Anyway, I thought the first setting should switch me between wifi and data if the connection is poor, which it didn't. On my old Honor, there was a similar looking setting which did exactly this; it switched over to wifi / data if the speed of currently used network was insufficient so I thought it would work similarly here.
Click to expand...
Click to collapse
You are right. In theory it should switch you, but for that to happen, the App needs to identify that connection is poor (poor for streaming is just fine for text pages etc.) and it should notify the Android to do the switch. No idea how that is implemented in the Twitch app or your browser app, maybe you were only unlucky with threshold.

Related

Opera wont use Wifi

I mainly use 3g to browse the internet with opera, but if i connect to my wireless network and open opera it continues to use 3g. Is their any way i can make it use wireless? I thought it should automatically but it doesn't.
Thanks for any help.
be connected just to wifi
Is that the only way? I use push email that uses 3g and would sooner not disconnect that when i want to use opera over wifi.
I've just checked Internet explorer and that's fine using wifi, but opera still refuses to use it and sticks with 3g. Does anyone elses Touch HD do this?
I'll have a look at mine in a minute, but need to ask a daft question, how can i tell which data source the HD is using for its internet information at any one time?
spud_work said:
I'll have a look at mine in a minute, but need to ask a daft question, how can i tell which data source the HD is using for its internet information at any one time?
Click to expand...
Click to collapse
You can go onto google and search for 'whats my ip' and use one of them sites to see if its your ip address or one used by your operator. Thanks very much.
Sorry, that took a bit longer than a minute.
Opera is using wifi here. However, when I first boot up my phone in my house (i.e. in wifi range) data connection is turned off and wifi is turned on by default. However, even if i switch on the data connection and fire up opera, it still uses wifi rather that 02 mobileweb.
I may talk a wlk down the street later and i'll see if the data connection will come on at bootup if a wifi isn't available
Have you tried going to settings->connections tab->connections->advanced tab->select networks and changing the default connection to "My Isp" or "My work network".
This may help although I have had very similar problems with opera using 3g instead of wifi. I reported the problem HTC and after an absolute age they wrote back saying "That shouldn't happen" without any real advice on what to do next. Since then I have always turned 3g off when turning wifi on. I used to use push email but of course turning off 3g buggers that up so I have settled for syncing every 15 minutes and as a side benefit that seems to have improved battery life.
spud_work said:
Sorry, that took a bit longer than a minute.
Opera is using wifi here. However, when I first boot up my phone in my house (i.e. in wifi range) data connection is turned off and wifi is turned on by default. However, even if i switch on the data connection and fire up opera, it still uses wifi rather that 02 mobileweb.
I may talk a wlk down the street later and i'll see if the data connection will come on at bootup if a wifi isn't available
Click to expand...
Click to collapse
Thanks for your help.
dcoales said:
Have you tried going to settings->connections tab->connections->advanced tab->select networks and changing the default connection to "My Isp" or "My work network".
Click to expand...
Click to collapse
I've tried what you have suggested and opera did use the wifi, however when i turn wifi off it won't use 3g until i go back into those settings and set it to do so.
I've noticed that if i turn my phone on and don't use the 3g connection opera will use wifi fine, but once i turn wifi off or go out of range and use 3g then return to wifi opera refuses to use it and sticks with 3g. I just don't understand why it's fine using wifi so long as it hasn't used 3g.

slow wifi

Hey guys am i the only one having issues with wifi, its so painfully slow takes forever to load a webpage forget about watching a video, and no its not my wifi because i have tried several different ones and its always the same slow speeds, ive gone over my data limit twice since i got the g4 because cant you wifi.
is their a fix for this iissue, love my g4 but seriously thinking about another device
bayniner said:
Hey guys am i the only one having issues with wifi, its so painfully slow takes forever to load a webpage forget about watching a video, and no its not my wifi because i have tried several different ones and its always the same slow speeds, ive gone over my data limit twice since i got the g4 because cant you wifi.
is their a fix for this iissue, love my g4 but seriously thinking about another device
Click to expand...
Click to collapse
Try the DNSet application - I had painful Comcast WiFi speeds, or lack thereof, and running this application before turning on WiFi solves the issue. Not sure if it's just me, but you should know that MMS doesn't work when the DNSet application is running.
What is stopping us from hardcoding DNS entries in the WLAN config now that we have root? Is this possible?
Icculus760 said:
Try the DNSet application - I had painful Comcast WiFi speeds, or lack thereof, and running this application before turning on WiFi solves the issue. Not sure if it's just me, but you should know that MMS doesn't work when the DNSet application is running.
Click to expand...
Click to collapse
I looked at it, but the app needs to create a VPN to work, which is a whole other can of worms.
Do you have Comcast? I've learned that Comcast rolled out IPv6 out of nowhere, and many of its routers have issues with some phones (my gf's iphone included). I rooted my phone, disabled IPv6, and now I'm back to consistent 50-80Mbps download speeds on my phone.
Before, I would open up the Speedtest.net app, it would take a full minute or more to locate a server, and then the needle for the download speeds would constantly bounce between 0 and 50, sometimes with my phone prompting me that I lost my internet connection, asking if I would like to switch to data. Worth a shot! If you can't root, DNSet does this for you through the VPN, or you might be able to find a way to shut it off on your router.
I don't seem to have any issues with my phone picking up IPv6 over data or a few other routers, though, so I think this issue is more due to some bad firmware on certain modems.
Yes i do have comcast, their is many other cellphones in my house galaxy s5 ,s6, lg g3, iphone 6, none of them have problems but mine, how do i disable IPv6 once i have root
ryanpm40 said:
Do you have Comcast? I've learned that Comcast rolled out IPv6 out of nowhere, and many of its routers have issues with some phones (my gf's iphone included). I rooted my phone, disabled IPv6, and now I'm back to consistent 50-80Mbps download speeds on my phone.
Before, I would open up the Speedtest.net app, it would take a full minute or more to locate a server, and then the needle for the download speeds would constantly bounce between 0 and 50, sometimes with my phone prompting me that I lost my internet connection, asking if I would like to switch to data. Worth a shot! If you can't root, DNSet does this for you through the VPN, or you might be able to find a way to shut it off on your router.
I don't seem to have any issues with my phone picking up IPv6 over data or a few other routers, though, so I think this issue is more due to some bad firmware on certain modems.
Click to expand...
Click to collapse
From the G3 after the 5.0 update, the fix was to disable IPv6 as well. This isn't related to IPv6 though, as it only seems to effect the G3/G4. Also, Google "What is my IP" when on mobile data and you will likely have an IPv6 address from Verizon.
I don't know that it isn't related to ipv6; Samsung phones have similar issues and my girlfriend's iphone does as well. I don't think the problem is the protocol itself, but how certain modems (seemingly Comcast ones) incorrectly implement them in their firmware

Nexus 5X randomly lose connectivity

Hello there,
I am encountering a problem with my beloved N5X...
Since a few weeks it randomly loses connectivity (both cellular and Wi-Fi)
And after a few seconds (sometimes minutes) it catches the network back.
For example:
I wake up the phone for checking messages, and i see WhatsApp saying "searching for messages", no warning icons for network.
Then i try to load a Chrome page, it does not load..
After a few seconds all is getting back to normal and everything loads. (the web page, new messages notifications comes on, etc)
I tried so far:
- Reboot (after a reboot it works normally for a few hours, then problem begins again)
- Resetting network parameters (does nothing)
- Complete factory reset (had 2 weeks problem free then the problem begins again)
- Flashing custom ROM (from Google factory to last Lineage OS 15.1)
For informations:
- No VPN
- No gaming, the phone never heats up
- Good network coverage (both cellular and Wi-Fi)
- No network related apps
- The phone is 3 years old, never felt on the ground
Any ideas?
Thanks a lot for reply, and have a nice day!
I'm having a similar problem since Oreo update, but only on WiFi. On 4G network is working flawlessly but I think is due to carrier network settings on cellular towers.
Every search I made on the web to address the issue finished with a lot of posts read but no decent solution whatsoever, but the other day a reply on reddit made me think and I found a setting on my router WiFi AP section called "Unscheduled APSD (Automatic Power Save Delivery)" and since I disabled it my phone seems working better. I don't know if it's just random luck or it was really the cause of the issue but you can try.
Hope it helps.
.bucch said:
I'm having a similar problem since Oreo update, but only on WiFi. On 4G network is working flawlessly but I think is due to carrier network settings on cellular towers.
Every search I made on the web to address the issue finished with a lot of posts read but no decent solution whatsoever, but the other day a reply on reddit made me think and I found a setting on my router WiFi AP section called "Unscheduled APSD (Automatic Power Save Delivery)" and since I disabled it my phone seems working better. I don't know if it's just random luck or it was really the cause of the issue but you can try.
Hope it helps.
Click to expand...
Click to collapse
Hello,
Thanks for your reply.
I searched everything on the phone that could be wrong and i also ended up that router might be the cause.
I did not found the setting you mention (i'm on Synology router) but i tried to disable the 5 GHz frequency band and use only the 2.4 GHz one.
Since then the phone works perfectly! Although the Wi-Fi speed is a bit slower..
I hope this can help you too!
breacH86 said:
Hello,
Thanks for your reply.
I searched everything on the phone that could be wrong and i also ended up that router might be the cause.
I did not found the setting you mention (i'm on Synology router) but i tried to disable the 5 GHz frequency band and use only the 2.4 GHz one.
Since then the phone works perfectly! Although the Wi-Fi speed is a bit slower..
I hope this can help you too!
Click to expand...
Click to collapse
I was on 2.4Ghz only since a few months but had the issue anyway before disabling uAPSD.
If your bandwidth is reduced is probably because your network is on a "busy" channel, try scanning all the wireless networks around your home (i use wifi analyzer on my phone) and see which are the "busy" channels and set yours on a free one. Bandwidth on 2.4 and 5 ghz should be the same, the pro of the first is a better (wider) coverage of the signal, mostly through walls and the pro of the second is less interference with other wireless technologies and environment at expenses of the coverage.
.bucch said:
I was on 2.4Ghz only since a few months but had the issue anyway before disabling uAPSD.
If your bandwidth is reduced is probably because your network is on a "busy" channel, try scanning all the wireless networks around your home (i use wifi analyzer on my phone) and see which are the "busy" channels and set yours on a free one. Bandwidth on 2.4 and 5 ghz should be the same, the pro of the first is a better (wider) coverage of the signal, mostly through walls and the pro of the second is less interference with other wireless technologies and environment at expenses of the coverage.
Click to expand...
Click to collapse
Well, after a few days i noticed the problem still persist even on 2.4GHz, but less than before..
Unfortunately Synology router does not have APSD option in the Wi-Fi settings.
I tried to put Protected Management Frames (PMF) on "enable - optional", that setting was disabled before.
Wait and see.
Thanks again!

WiFi Issue

S20 Unlocked from Samsung.com
Carrier: AT&T
Issue:
When on home WiFi network, the S20 does not load images in apps such as Facebook, Instagram, etc. Slows to a complete crawl.
If I test on fast.com, I receive normal home speeds on mobile of 200-400mbps
If I turn off WiFi, performance immediately returns to as expected.
Any ideas?
Router is Netgear XR500
Quality of Service is off.
Did you try a reset of network settings under settings?
mycomputerisjunk said:
Did you try a reset of network settings under settings?
Click to expand...
Click to collapse
Just tried that.
Fast.com reported download speed of 500mbps
I was able to download an app at an appropriate speed
It seems to be only Facebook and Instagram that are still showing the issue -- extremely slow load times.
Both work as expected on LTE.
Found this old thread.
https://forums.androidcentral.com/facebook/521201-facebook-slow-over-wifi-galaxy-s6.html
Android System Web Viewer did take forever to update while we set the phone up. I'll see if I can roll that back.
I don't have any issues with any of my other android devices on my router - but I'll also check IPV6 settings.
benharsen said:
Found this old thread.
https://forums.androidcentral.com/facebook/521201-facebook-slow-over-wifi-galaxy-s6.html
Android System Web Viewer did take forever to update while we set the phone up. I'll see if I can roll that back.
I don't have any issues with any of my other android devices on my router - but I'll also check IPV6 settings.
Click to expand...
Click to collapse
No luck trying this.
Tried turning IPV6 on - in router settings. No difference. Turned it back off.
System web Viewer had an update. Updated. No difference. Disabled it. No difference.
Those two apps still wildly underperforming on wifi.
Try it on a different wifi connection outside of home? Same results?
Lock-N-Load said:
Try it on a different wifi connection outside of home? Same results?
Click to expand...
Click to collapse
I tried it on another phone's hot spot and could not replicate the issue.
I guess that means it's a problem with the router settings. Not sure how.
benharsen said:
S20 Unlocked from Samsung.com
Carrier: AT&T
Issue:
When on home WiFi network, the S20 does not load images in apps such as Facebook, Instagram, etc. Slows to a complete crawl.
If I test on fast.com, I receive normal home speeds on mobile of 200-400mbps
If I turn off WiFi, performance immediately returns to as expected.
Any ideas?
Router is Netgear XR500
Quality of Service is off.
Click to expand...
Click to collapse
I have the same phone, carrier and use wifi at home as well. No issues, sorry you're having problems....
Maybe a full wipe?
reefur said:
I have the same phone, carrier and use wifi at home as well. No issues, sorry you're having problems....
Maybe a full wipe?
Click to expand...
Click to collapse
I'm afraid that might be the next step.
benharsen said:
I'm afraid that might be the next step.
Click to expand...
Click to collapse
Hope you sort it out sir, I normally don't get unlocked on ATT due to losing WiFi calling but I get a better signal now and you can just call to get visual voicemail fixed if yours doesn't work right away so I'm loving it....
I'm sure you'll love it too once you get it sorted...
Bringing back zombie thread.
Was a fix found?
My 20+ is having problems with wifi slowing to a crawl after just a few minutes.
Just bought a new router TP-Link AX11000 and it started so I thought it was the router but everything else on wifi in the house gets expected speeds my two 20+'s not so. I think it has to do with WIFI 6. If I stay within 10ft of the router everything is fine after that... I go in my bedroom 30ft away and have -63dbm signal strength and I can run a speed test and get 500mbps down try again and it will start at 500 and slow to around 45 try a 3rd time and and I barely get 4mbps 4th time and it's 0 with signal strength still at -63 on all of the test in the bedroom my upload will be 45mbps.
after a lot of testing with battery settings and things on the phone found out that my slow wifi was due to 2 settings on the router.
first in your router disable WMM, this made my s20+ use like 30mbps max in my case. now list my wifi 5ghz as +800mbps
seconds, disable ipv6 on the router. this made my phone ultra slow to everything. like play store hang on app updates, google drive take forever to load every single photo, like is taking forever to get the first reply from the server.
with that changed now the phone works at full speed on wifi. play store updates are shocking fast.
so lame that a flagship that cost nearly 1 thousand dollars have to disable things externally to work properly. no other phone or device works bad with the previous config of WMM or IPv6. I have a Linksys WRT1900ACS.
Hope they fix it with a software upgrade.

Please post radio issues (and fixes) here

**EDIT**
Forgot the random outgoing call issue.
Since getting my OP8P, it doesn't seem like any of the radio issues have really been satisfactorily addressed. I'm not sure if there is anything that can be done on our end to fix them, but I figured I'd create a thread to track them, and fix them if possible.
Please include your carrier, or any other differentiating factors:
MMS issues (T-Mobile): MMS messages do not come in reliably or at all with wifi enabled. SMS and RCS messages are not affected.
Fix: (Workaround) Disable VoWifi, which doesn't seem to work on as many APs as the OP7P and prior did. If that doesn't work, turn off wifi altogether to allow messages to send/receive.
--------------------------------------------------------
Wifi calling issues (T-Mobile): Wifi calling will not stay activated. Icon appears for about 30 seconds after turning on wifi. Also seems to be affecting MMS messages not sending/receiving when connected to WiFi, and potentially outgoing calls not going through reliably.
Fix: (Workaround) Possibly affected by APs that allow TKIP encryption method. Reports of only allowing AES/CMAK helping. TKIP has known vulnerabilities, but older devices may still require it be enabled.
--------------------------------------------------------
Wifi connection issues: Wifi seems to go dead 1-3 times a day. Wireless still shows a strong connection, but no data actually passes (SMS still works).
Fix: (Workaround) toggle wifi
--------------------------------------------------------
Poor 5G performance (T-Mobile): While this could be a T-Mobile issue, as they seem to have turned on 5G over most of our area using UHF bands (300mhz to 3ghz), performance is pretty choppy. Uploads seem to be more negatively affected, with speeds less than 1mbps at times. Download speeds can be up to LTE speeds, but often are not, and are almost always jumpy and not smooth during speed tests.
Potential fix: Disable 5G under: SIM & network settings > Preferred network type
--------------------------------------------------------
Occasion outbound call issue: Sometimes making an outgoing call takes 2 or 3 tries. I can't remember the error, off the top of my head, but it's something like "service not available".
--------------------------------------------------------
Can ONLY receive MMS on WiFi calling not on mobile data, SMS not affected. (details here)
Fix: use 3rd party SMS app, revoke all permissions from stock app, disable stock app
Flapjack said:
Since getting my OP8P, it doesn't seem like any of the radio issues have really been satisfactorily addressed. I'm not sure if there is anything that can be done on our end to fix them, but I figured I'd create a thread to track them, and fix them if possible.
Please include your carrier, or any other differentiating factors:
MMS issues (T-Mobile): MMS messages do not come in reliably or at all with wifi enabled. SMS and RCS messages are not affected.
Fix: (Workaround) Turn off wifi. Not really feasible, though... especially those not on unlimited data plans.
--------------------------------------------------------
Wifi calling issues (T-Mobile): Wifi calling will not stay activated. Icon appears for about 30 seconds after turning on wifi.
Fix: (Workaround) Possibly affected by APs that allow TKIP encryption method. Reports of only allowing AES/CMAK helping. TKIP has known vulnerabilities, but older devices may still require it be enabled.
--------------------------------------------------------
Wifi connection issues: Wifi seems to go dead 1-3 times a day. Wireless still shows a strong connection, but no data actually passes (SMS still works).
Fix: (Workaround) toggle wifi
--------------------------------------------------------
Poor 5G performance (T-Mobile): While this could be a T-Mobile issue, as they seem to have turned on 5G over most of our area using UHF bands (300mhz to 3ghz), performance is pretty choppy. Uploads seem to be more negatively affected, with speeds less than 1mbps at times. Download speeds can be up to LTE speeds, but often are not, and are almost always jumpy and not smooth during speed tests.
Fix: None, unless there's a way to disable 5G for now (if that would even help).
Click to expand...
Click to collapse
You can disable 5G in the SIM and Network settings ??*
With my old phone if I disable wifi it connects to Lte instantly and I can start surfing. With my 1+ now if I disable wifi it takes about 10sec until there's Lte but I can't start surfing. I have to switch from Lte to 2g and back to get it working. Same Sim in both phones
XD-MOD2-9MM said:
You can disable 5G in the SIM and Network settings ??*
Click to expand...
Click to collapse
Good grief. I have no idea how I missed that. Thanks! I'll test and update the thread if LTE performance seems better than 5G. This very well could be a T-Mobile thing, since they just recently turned it on in my area.
Flatric said:
With my old phone if I disable wifi it connects to Lte instantly and I can start surfing. With my 1+ now if I disable wifi it takes about 10sec until there's Lte but I can't start surfing. I have to switch from Lte to 2g and back to get it working. Same Sim in both phones
Click to expand...
Click to collapse
I have noticed the exact same thing. I'm not sure why it takes so long... especially with dual-channel network acceleration enabled (and the fact that VoLTE is established before I shut wifi off).
Flapjack said:
**EDIT**
Forgot the random outgoing call issue.
Since getting my OP8P, it doesn't seem like any of the radio issues have really been satisfactorily addressed. I'm not sure if there is anything that can be done on our end to fix them, but I figured I'd create a thread to track them, and fix them if possible.
Please include your carrier, or any other differentiating factors:
MMS issues (T-Mobile): MMS messages do not come in reliably or at all with wifi enabled. SMS and RCS messages are not affected.
Fix: (Workaround) Turn off wifi. Not really feasible, though... especially those not on unlimited data plans.
--------------------------------------------------------
Wifi calling issues (T-Mobile): Wifi calling will not stay activated. Icon appears for about 30 seconds after turning on wifi.
Fix: (Workaround) Possibly affected by APs that allow TKIP encryption method. Reports of only allowing AES/CMAK helping. TKIP has known vulnerabilities, but older devices may still require it be enabled.
--------------------------------------------------------
Wifi connection issues: Wifi seems to go dead 1-3 times a day. Wireless still shows a strong connection, but no data actually passes (SMS still works).
Fix: (Workaround) toggle wifi
--------------------------------------------------------
Poor 5G performance (T-Mobile): While this could be a T-Mobile issue, as they seem to have turned on 5G over most of our area using UHF bands (300mhz to 3ghz), performance is pretty choppy. Uploads seem to be more negatively affected, with speeds less than 1mbps at times. Download speeds can be up to LTE speeds, but often are not, and are almost always jumpy and not smooth during speed tests.
Fix: None, unless there's a way to disable 5G for now (if that would even help).
--------------------------------------------------------
Occasion outbound call issue: Sometimes making an outgoing call takes 2 or 3 tries. I can't remember the error, off the top of my head, but it's something like "service not available".
Click to expand...
Click to collapse
My wife and I have similar problems with mobile data and wifi both occasionally showing strong signals but requiring a toggle off and back on before data passage resumes. Both OP8P and OP8. Verizon for carrier.
Well, I guess it's good to know it's happening on Verizon too?
Seriously, this needs to be fixed. If it was just one carrier, I could see it getting out the door. But more than one (very different kinds) of carriers is pretty ridiculous.
Issue: can ONLY receive MMS on WiFi calling not on mobile data, SMS not effected.
More details in my thread here: https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Fix: use 3rd party SMS app, revoke all permissions from stock app, disable stock app
Updated OP.
I've found that disabling Voice over Wifi altogether seems to help with the MMS while on wifi issues. I still get a few that don't go through and have to shut off wifi altogether, but it's much... much better.
I'm wondering if this is also connected to my outgoing call issues. I'll be testing that also.
**EDIT**
While I still think disabling VoWiFi helps, it is still very much a crapshoot whether or not an MMS message will send or receive. Between this and the dual sim issues, I may need to see if OP will let me return this.
No idea if it's related but in comparison to EE, three is absolutely crap. Truly a horrific network, 50% of the coverage and 59% of the speed.
Have noticed that the phone aggressively tries to hand over to WiFi even when I'm not connected.
Removing 5G from the equation helps a lot, least in my instance.
dladz said:
No idea if it's related but in comparison to EE, three is absolutely crap. Truly a horrific network, 50% of the coverage and 59% of the speed.
Have noticed that the phone aggressively tries to hand over to WiFi even when I'm not connected.
Removing 5G from the equation helps a lot, least in my instance.
Click to expand...
Click to collapse
Curious, how are you seeing it's trying to hand over to wifi?
I'm so upset over this stuff. It would be more tolerable if OP had some sort of official status on some of these issues. Ignoring them won't make them go away.
Flapjack said:
Curious, how are you seeing it's trying to hand over to wifi?
I'm so upset over this stuff. It would be more tolerable if OP had some sort of official status on some of these issues. Ignoring them won't make them go away.
Click to expand...
Click to collapse
So it looks for WiFi constantly, also tries to switch between networks. You can disable it
dladz said:
So it looks for WiFi constantly, also tries to switch between networks. You can disable it
Click to expand...
Click to collapse
Are you talking about the "Scanning always available" setting? I already have that disabled. I seem to be ok with 5G lately. Pretty sure the bad upload speeds are just due to T-Mobile working out the bugs.
Flapjack said:
Are you talking about the "Scanning always available" setting? I already have that disabled. I seem to be ok with 5G lately. Pretty sure the bad upload speeds are just due to T-Mobile working out the bugs.
Click to expand...
Click to collapse
Then you're fine. Don't worry about it.
I thought I'd chime in a bit with T-Mobile 5G. Minus specialized cities featuring higher frequency 5G, T-Mobile nationwide works off of the 600Mhz band, AND REQUIRES the 1900Mhz or 2100Mhz 4G LTE band to properly function at this time. So if you experience poor 4G 1900 and 2100 frequency in your area, but strong 5G, it won't work well for you, and you are better off doing 4G LTE 600mhz instead.
Call your local rep and confirm the strength for those two frequencies for you. Just thought I'd chime in about the poor 5G performance nationwide for T-Mobile for some. Nothing to do with the phone exactly.
My OnePlus 8Pro sometimes disconnects several times a day the radio conection. It's hapend with LTE on Telekom. 5G is not available yet. It's happend also in places where I have very good LTE network coverage.
Restart the cell phone is the only option to reconnect.
Switching OFF/ON the Airplane-Mode, reset network settings or a Full Wipe bring no improvement.
I have already replaced the SIM card against a new one by my network provider (Telekom) to rule out a defect.
I also have no problems with my previous device.
So I'm currently using my old device in parallel with a Multi-Sim.
A network fault therefore can be ruled out 100%.
The latest software version has also been installed.
The crash normally occurs while surfing the LTE network and is noticeable that the Internet is unexpectedly no longer working. The Radio display on the phone show me a few minutes more that i have still connection to LTE and than it jump to "no network" as already described, "ONLY" restarting the device allows to log in to the network again.
It was also tried with intelligent network connection or two-channel download acceleration on and off.
With WiFi the internet works continuously.
The Device runs with Stock-Rom.
I also have contacted the OnePlus Support, but maybe someone here has a solution for me.
Many Thanks
Hofitown said:
My OnePlus 8Pro sometimes disconnects several times a day the radio conection. It's hapend with LTE on Telekom. 5G is not available yet. It's happend also in places where I have very good LTE network coverage.
Restart the cell phone is the only option to reconnect.
Switching OFF/ON the Airplane-Mode, reset network settings or a Full Wipe bring no improvement.
I have already replaced the SIM card against a new one by my network provider (Telekom) to rule out a defect.
I also have no problems with my previous device.
So I'm currently using my old device in parallel with a Multi-Sim.
A network fault therefore can be ruled out 100%.
The latest software version has also been installed.
The crash normally occurs while surfing the LTE network and is noticeable that the Internet is unexpectedly no longer working. The Radio display on the phone show me a few minutes more that i have still connection to LTE and than it jump to "no network" as already described, "ONLY" restarting the device allows to log in to the network again.
It was also tried with intelligent network connection or two-channel download acceleration on and off.
With WiFi the internet works continuously.
The Device runs with Stock-Rom.
I also have contacted the OnePlus Support, but maybe someone here has a solution for me.
Many Thanks
Click to expand...
Click to collapse
That is crazy. I think they may have fixed the wifi disconnects for me with the latest OTA, but when I did get them, toggling wifi worked for me. I never had to reboot over it. Your case definitely seems worse. Hopefully you don't have a hardware issue.
Hofitown said:
My OnePlus 8Pro sometimes disconnects several times a day the radio conection. It's hapend with LTE on Telekom. 5G is not available yet. It's happend also in places where I have very good LTE network coverage.
Restart the cell phone is the only option to reconnect.
Switching OFF/ON the Airplane-Mode, reset network settings or a Full Wipe bring no improvement.
I have already replaced the SIM card against a new one by my network provider (Telekom) to rule out a defect.
I also have no problems with my previous device.
So I'm currently using my old device in parallel with a Multi-Sim.
A network fault therefore can be ruled out 100%.
The latest software version has also been installed.
The crash normally occurs while surfing the LTE network and is noticeable that the Internet is unexpectedly no longer working. The Radio display on the phone show me a few minutes more that i have still connection to LTE and than it jump to "no network" as already described, "ONLY" restarting the device allows to log in to the network again.
It was also tried with intelligent network connection or two-channel download acceleration on and off.
With WiFi the internet works continuously.
The Device runs with Stock-Rom.
I also have contacted the OnePlus Support, but maybe someone here has a solution for me.
Many Thanks
Click to expand...
Click to collapse
I have exactly the same issue with the same carrier (Telekom Germany) with 2 SIM cards tested. Gotten worse with the 10.5.9 so I rolled back to 10.5.8 where the issue isn't happening that often. I haven't got this issue when enabling data on my secondary SIM (O2 Germany). I have also tested the new Android 11 beta where I got shortly disconnected from the mobile network and then the LTE+ logo changed to "g" and everything was fine again. The phone was still connected to LTE with full DL speed (did the whole initialisation with mobile data + 20gb music download). However the beta is not usable at this stage. Since I have an unlimited data plan on that Telekom Sim I cloud test the **** out of it and it seems that the disconnect happens when the phone tries to change or adds the cell connection while using data. I have sent OP the required logs and after that they ignored me.. hope they going to fix this as it seems to be a software/compatibility issue with that certain carrier. Also 10.5.9 isn't really coming to German devices with ota so they might know about that issues.
ch1llahh said:
I have exactly the same issue with the same carrier (Telekom Germany) with 2 SIM cards tested. Gotten worse with the 10.5.9 so I rolled back to 10.5.8 where the issue isn't happening that often. I haven't got this issue when enabling data on my secondary SIM (O2 Germany). I have also tested the new Android 11 beta where I got shortly disconnected from the mobile network and then the LTE+ logo changed to "g" and everything was fine again. The phone was still connected to LTE with full DL speed (did the whole initialisation with mobile data + 20gb music download). However the beta is not usable at this stage. Since I have an unlimited data plan on that Telekom Sim I cloud test the **** out of it and it seems that the disconnect happens when the phone tries to change or adds the cell connection while using data. I have sent OP the required logs and after that they ignored me.. hope they going to fix this as it seems to be a software/compatibility issue with that certain carrier. Also 10.5.9 isn't really coming to German devices with ota so they might know about that issues.
Click to expand...
Click to collapse
Thanks for the feedback.
That the Problem with 10.5.9 got worse i can confirm. I loaded this Version in Germany by using the Oxygen Updater. But that gives hope to me that it is really just a software issue and no defekt on the device. So I will not send the device to OP for an unnecessary repair in the hope that there will be fixd with an update soon.
On the Facebook Oneplus page I have already heard from some people they have exactly the same problem, all of them use the German Telekom network.
Hopefully you get right, with that presumption, that 10.5.9 isn't really coming on German devices because they know the problem. So the fix will come very fast.
Hofitown said:
Thanks for the feedback.
That the Problem with 10.5.9 got worse i can confirm. I loaded this Version in Germany by using the Oxygen Updater. But that gives hope to me that it is really just a software issue and no defekt on the device. So I will not send the device to OP for an unnecessary repair in the hope that there will be fixd with an update soon.
On the Facebook Oneplus page I have already heard from some people they have exactly the same problem, all of them use the German Telekom network.
Hopefully you get right, with that presumption, that 10.5.9 isn't really coming on German devices because they know the problem. So the fix will come very fast.
Click to expand...
Click to collapse
You guys haven't heard any buzz about 10.5.10 yet? I'm on 10.5.10 in the US, which I feel has been a lot more stable than the previous two versions (which had alternating issues for me).
The biggest issue affecting me remains the issues sending MMS while on wifi.

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