Hi all,
Thanks for your time in advance..
I'll try to expain my problems
First! environment:
Phone:
Samsung Galaxy S10e
Stock (no root or no custom) ROM: Android 10 (One UI 2.5)
problem source (possibly) device
Huawei GT2 FW:1.0.10.12
Huawei Health version:11.0.1.512
HMS core version:5.0.5.300
case1:
Only GT2 is connected to phone, no other bluetooth device is connected.
Making calls/receiving
voice comes and goes via phone it self, but phone thinks that I'm talking via GT2 , So proximity sensor does not work.
Fix: After starting call, push speaker button, (phone becomes hansfree) then re-push same button (phone is phone but not via GT2) so Proximity starts working.
case2:
when both GT2 and any other bluetooht device (headset or car head unit) connected
Making calls/receiving calls
First for less than a second phone thinks it is connected to GT2 but realises the second bluetooth device, tries to switch but it is not possible, so voice comes and goes via phone.
fix (if this can be called as a fix , while driving a car), trying to touch the bluetooth button on dialer (caller ID screen) and find the proper bluetooth device to talk via, and select it. then explain that you couldn't hear first 5-10 seconds of conversation to your friend/wife/kid.
this is not the phone issue, because simultaneously connected bluetooth devices doesnt cause the issue, if none of them are GT2.
I don't want to unpair and re-pair every time I get in my car, or jogging with my bluetooth headsets in my ears.
if any solution known, please guide me!!!
Regards
Uninstall HMS Core
@werner082002 , could you please confirm that it will solve the issue.
And uninstalling HMS Core will not cause other issues?
For your case no.2 I can confirm same behaviour with Honor Gs pro. At least in a car where a second bluetooth source is present. I don't have HMS Core installed anyway so I think this does not make any difference. But at the end of the day I understand why this is happening. Phone on itself does not select in advance on what device you'll take the call. Who to blame ? Not sure, I'm leaning toward phone Android os... IMHO. Should give you an option before accepting the call not after.
For case 1 I experience this on rare occassions when screen while receiving a call remains black. I just press the power button few times to get screen back on.
Not perfect but I got used to it.
EDIT: I just remembered if I recall correctly, somewhere in BT setting you should get an option to "use this device to receive calls" or something similar...try that.
Have a nice day.
dionysos77 said:
@werner082002 , could you please confirm that it will solve the issue.
And uninstalling HMS Core will not cause other issues?
[/ZITAT]
Uninstalling HMS Core does not cause any further problems, test it.
Click to expand...
Click to collapse
I'll test and let you all know my result about uninstalling HMS Core.
I cleaned all data of HMS core and uninstalled it.
case 1 is the same.
case 2 seems to be solved.
I'll let all readers know , If any additional issues occur.
Problem remains after uninstalling HMS core,
I'll try;
suggestion below.
- Reset the GT2 and pair the GT2 to another phone (preferably an android)
(To reset watch: From the home screen press the Up button, swipe until you find Settings, touch it, go to System > Reset, and then touch √ to confirm. As all the data on your watch will be removed when you restore the watch to its factory settings, please exercise caution before confirming.)
- Settings > Apps > Apps > Tap 3 dots > show system processes > Bluetooth > Storage > Clear Data(Could be different on another android device)
- On Android devices: make sure the phone is up to date
- Uninstall Huawei health app & install from the Huawei App Gallery. You can install the app gallery here (If using a non Huawei phone): https://consumer.huawei.com/uk/campaign/appgallery/
- App Gallery > Me > Check for updates
- App Gallery > Search "HMS core" > Update
- App Gallery > Search > "Huawei Health" > Update
- Huawei health app > Devices > Select device > Firmware upgrade
In regards to 'Case 1' are you answering the incoming calls via the phone or the watch?
Many thanks,
Briany - Service team
none of suggested methods solve the issue permenantly.
found no solutions yet!
And I'm really annoyed with the problem.
NO huawei GT2 , no bluetooth problem.
Samsung Galaxy Watch Active2 44mm.
Works perfectly.
Have the same problem :/
Device: Oneplus 6, no root and latest ROM
I have the same problem. It hasn't happened before, but after one of the last updates, it started happening.
Device: Samsung Note 8
I have the same problem. I start the call from the car, after a few seconds the audio goes back to the phone. I uninstalled HMS Core, but the problem is still there.
Yesterday i got a new firmware update on my Watch GT2, but it didn't fix the problem.
ivanZG said:
I have the same problem. It hasn't happened before, but after one of the last updates, it started happening.
Device: Samsung Note 8
Click to expand...
Click to collapse
I try all suggested steps but without success. Still everything is same.
When I make a call using my phone, screen stay on and icon of Bluetooth lights green. Turning speakerphone on and off helps but that's not solution.
Hi i have the same problem i believe this problem have only Samsung phone, i have Samsung note 10+ . And i have Samsung buds + and watch gt2.
I have it all together for 6 months and I worked perfectly, about a month ago I started to have the same issue you mentioned, when I make a call, my watch shows a connected device and the call is on my mobile phone. at first I thought the problem was in buds+ when I changed headphones I had the same problem. so I imagined it was a mobile issue, I went to reinstall it in the service and then it worked perfectly. . .
But:
when I download it hms and health app from play store the system works perfectly as soon as I download the updated ones app then the problem begins.
Same here....
I have been seeing more users with the same issue, on almost every tech forum that I'm using.
So, I heard that you may download an older (i.e. at least 8-9 months older) Huawei Health app from apkmirror . com and install. (Downgrade)
Some of the people reported that this is a solution for the issue. (I don't know exact version solving the issue)
If it doesn't solve, try older versions until you fix the issue.
So when you need a watch fw update, you will update Huawei health to the latest version first, then install the watch fw, then turn back to old Huawei health that solved the issue.
As I mentioned above, I moved to GWA2, but you may give it a try and if it works you may report here. (please let us know the version fixing the issue)
Regards.
has any one tried it?
Yes it is working. Unistall huawei health, hms core .and install the version of play store
Related
Has anyone had an issue where you can't get watch faces to display the date? I mark "show date" in the moto connect app and it shows where it should be but nothing on the watch itself.
Also my watch doesn't load certain watch faces... Again they show up in the moto connect app but I cant find them on the watch itself. Example, I make adjustments to the "Dials II" watch face and save it. On the watch it says I update the "minimal watch face" and dials II is not an option.
Are any of these known problems and/or does anyone know a fix for them? I could use some help here. Let me know if you need additional info....
And I need a bump for some help.
Yep. I'm having the same issue after the update. No solution as of yet.
Kraizk said:
Has anyone had an issue where you can't get watch faces to display the date? I mark "show date" in the moto connect app and it shows where it should be but nothing on the watch itself.
Also my watch doesn't load certain watch faces... Again they show up in the moto connect app but I cant find them on the watch itself. Example, I make adjustments to the "Dials II" watch face and save it. On the watch it says I update the "minimal watch face" and dials II is not an option.
Are any of these known problems and/or does anyone know a fix for them? I could use some help here. Let me know if you need additional info....
Click to expand...
Click to collapse
1. Unpair and RESET Moto 360 (do not turn back on until step 4).
2. Remove Moto360 pairing from phone.
3. Uninstall Android Wear and Motorola Connect, reboot device.
4. Reinstall Android Wear and setup Moto360.
5. Reinstall Motorola connect.
5a. Curse under your breath that you had to do this AGAIN.
Done.
Dusty Rhodes said:
1. Unpair and RESET Moto 360 (do not turn back on until step 4).
2. Remove Moto360 pairing from phone.
3. Uninstall Android Wear and Motorola Connect, reboot device.
4. Reinstall Android Wear and setup Moto360.
5. Reinstall Motorola connect.
5a. Curse under your breath that you had to do this AGAIN.
Done.
Click to expand...
Click to collapse
Thanks for the help. I swear I did this like 8 or 9 times... Finally got it though.
didn't work for me... Software update did
Just got brand new moto360 from Costco. I'm on a nexus 6 stock. Watch wouldn't show date even though I customized it on moto connect and it showed a date in there. Tried the above steps and didn't work for me...
I had checked for a system update on the watch right after I set it up, and it said it was up to date. After following the instructions above with no success, out of options, I checked for updates on the watch again. Lo and behold it started downloading an update. It took about 5-10 minutes and I got a card saying it was ready to update. Of course now the battery's already down to 63% and update requires 80%+... Another 20 minutes on the charger before I could update. Update took about 15 minutes. Now everything is magically working...
Have to say, not the greatest experience so far...
Hi Everyone,
I've got my Sony SW 3 on the 25th of December (XMAS =D) and noticed that sometimes the watch does not receive any notifications, even turning off the Bluetooth on my HTC One M8 should trigger the "Find my Phone" app, to tell me that the phone is disconnected, but it doesn't, no emails, sms, calls, nothing comes through, but on my phone, it does say that it is connected and on the watch as well.
What I tried on my phone:
Installed different ROMs, based on:
- CM12
- Official GPE 5.0.1
- HTC Sense 4.4.4
And of course, reset the watch with every new ROM installed.
This happens randomly and the only way to fix, is to restart the watch. On the 2 weeks that I've owned this watch, this happened around 4 times.
Is anyone having the same issue? I suspect the app FACER, it's always after I tweak the watch face that after a while the watch start having this behavior.
Let me know your thoughts.
Thank you and have a happy new year =)
hugoprh said:
Hi Everyone,
I've got my Sony SW 3 on the 25th of December (XMAS =D) and noticed that sometimes the watch does not receive any notifications, even turning off the Bluetooth on my HTC One M8 should trigger the "Find my Phone" app, to tell me that the phone is disconnected, but it doesn't, no emails, sms, calls, nothing comes through, but on my phone, it does say that it is connected and on the watch as well.
What I tried on my phone:
Installed different ROMs, based on:
- CM12
- Official GPE 5.0.1
- HTC Sense 4.4.4
And of course, reset the watch with every new ROM installed.
This happens randomly and the only way to fix, is to restart the watch. On the 2 weeks that I've owned this watch, this happened around 4 times.
Is anyone having the same issue? I suspect the app FACER, it's always after I tweak the watch face that after a while the watch start having this behavior.
Let me know your thoughts.
Thank you and have a happy new year =)
Click to expand...
Click to collapse
Hmmm....
I'm sure that you have done this already, but just in case--are you giving the watch access to notifications? (settings > security > notification access > checkbox)
gtriamy said:
Hmmm....
I'm sure that you have done this already, but just in case--are you giving the watch access to notifications? (settings > security > notification access > checkbox)
Click to expand...
Click to collapse
Sorry for the late reply, but yes, that was checked as well and found out it was the Facer app that was causing the issues, for now, what I'm doing is, after using this app, I just restart the watch and that is it, no problems until I use it again once a face watch is set, no need to open Facer again, so no big issue
Thank you for the support =)
I have a Zenwatch for some time now, and so far was a reliable companion for my Huawei Ascend P6 with features I come to love, especially the “unlock my phone”.
I never experience connection problems. Sometimes I did not get notifications from the phone (like from Hangouts), but a restart of the watch/phone solved it.
Unfortunately after the last updates (watch system build LDZ21T, Android Wear V 1.1.1.1956917 and ZenWatch manager V 1.6.0.150605) the “unlock my phone” feature is not working properly. More that 2 out of 3 times the phone is locked which becomes a very annoying issue. If I unlock the phone in both Android Wear and ZenWatch manager the message is that ZenWatch is connected, only sporadically disconnected. If I turn on the “forgot phone warning” in the ZenWatch manager I see that the connection is not stable anymore.
I did reset the watch to the factory settings and waited until it synchronized again the aps with the phone, but the problem persists.
Any advice? I would gladly roll back to the previous versions if possible. Now I just have a very frustrating experience.
ovg20 said:
I have a Zenwatch for some time now, and so far was a reliable companion for my Huawei Ascend P6 with features I come to love, especially the “unlock my phone”.
I never experience connection problems. Sometimes I did not get notifications from the phone (like from Hangouts), but a restart of the watch/phone solved it.
Unfortunately after the last updates (watch system build LDZ21T, Android Wear V 1.1.1.1956917 and ZenWatch manager V 1.6.0.150605) the “unlock my phone” feature is not working properly. More that 2 out of 3 times the phone is locked which becomes a very annoying issue. If I unlock the phone in both Android Wear and ZenWatch manager the message is that ZenWatch is connected, only sporadically disconnected. If I turn on the “forgot phone warning” in the ZenWatch manager I see that the connection is not stable anymore.
I did reset the watch to the factory settings and waited until it synchronized again the aps with the phone, but the problem persists.
Any advice? I would gladly roll back to the previous versions if possible. Now I just have a very frustrating experience.
Click to expand...
Click to collapse
same experience here
I'm seeing the same issue as well with my Galaxy S5.
Since the latest Android Wear update a few days ago, my watch appears connected to my Honor 7, but I don't receive notifications anymore.
I can change the watchface from the phone, i can find the phone from the watch, so there is communication.
If I disconnect the watch, delete android wear from the phone, restart and do a new connect with the watch, it works again, i receive all notifications again. Until, I shut down the watch or restart the phone, then nothing again.
Resyncing apps via Android Wear on the phone does not help. Any clues?
Honor 7 with MM6.01 (b371) and M1D63M on watch.
fritsprive said:
Since the latest Android Wear update a few days ago, my watch appears connected to my Honor 7, but I don't receive notifications anymore.
I can change the watchface from the phone, i can find the phone from the watch, so there is communication.
If I disconnect the watch, delete android wear from the phone, restart and do a new connect with the watch, it works again, i receive all notifications again. Until, I shut down the watch or restart the phone, then nothing again.
Resyncing apps via Android Wear on the phone does not help. Any clues?
Honor 7 with MM6.01 (b371) and M1D63M on watch.
Click to expand...
Click to collapse
Interestingly I am experiencing the exact same at the moment.. Oddly enough it worked just fine yesterday, but not two days ago or today...
Thanks for replying, now at least I know this is not just me.
I am also having the same problem. I need to disconnect and reconnect several times in a day to get notifications. I thought the latest update was just security fix but i think it has messed up the core functionality as well.
for me, even the watch face cannot be changed from phone.
Funny I ignored this thread until it happened to me just today
Sent from my E6653 using Tapatalk
i'm going crazy....same issue happened to me!!! i'm looking forward to find a solution ASAP!!!
Same is happening to me. I've tried all of the above as well but no success keeping the notifications from disappearing.
Interestingly though, I also have an app installed called Feel the Wear which lets you set different vibrations on the watch for different types of notifications. I only use one custom vibration for hangouts. Whenever I get a hangouts message, I still get the custom vibration on the watch but the message itself doesn't hit the watch.
Sent from my Nexus 6 using XDA Free mobile app
Well, apparently this is becoming an issue. I don't think Sony is to blame, because it started just after the latest Android Wear update, my watch was working perfectly before that. Anywhere I can download a previous version? Then I will install that version and don't allow it to update for now until Google has fixed the issue........
Just this morning I received an update OTA on my watch to version M1D63X, but unfortunately no changes to the notification problem........
Just connected again with my z1 compact, works well, everything fine with the notifications. Therefore it must be something to do with the honor 7 or with mm6, because my z1 compact runs on lp5.1
Same on my watch + Xperia Z3 Compact. There must be some problems with Android Wear app, many of my friends have the same problem. Notifications work after reconnecting but not for a very long time.
Also incoming mails are notified a couple of times in a row for some time, f.e. I get banggood offers mail which is notified on the phone and on the watch, then in the next 5 minutes there goes another notification about the same mail, and again, and again... until I dismiss that notification. Drives me crazy so I just immediately swipe e-mail notification when it arrives (I don't want to block the app).
Hoping for a quick fix...
Every time this problem occurs I simply restart the watch and phone at the same time. Fixed the problem every time. Restarting the watch alone does not help.
Also can confirm that the watch indeed is connected to the phone, no notifications go through to the watch. Had a song successfully identified by Shazam on the watch while the problem was present...
After yesterday upgrade my OnePlus X to android 6.0.1 - Sony SW3 stops receiving notifications. There is info at android wear app, that synchronization was shut down and i have to restart phone to resolve that problem. After restart it works for some time and then the same problem. I think that some program is shutting down by android but i dont know where i can find it, and what it is. Anybody? App that sends notifications to watch?
Same with me. I only get the notification by the app Feel the Wear and having custom vibrations on Gmail, Whatsap and Facebook. But no notification on the watch itself. Also since the last 2 updates.
Since flashing a Nougat rom on my Nexus 6, I have been receiving all notifications on the watch. It's only been a few days but so far so good. Still not a fix for anyone stuck on MM but try flashing Nougat on your phone if you have the option.
Edit: I flashed a couple of different Nougat roms which requires two separate factory resets of the watch. not sure if that had anything to do with notifications coming through.
My issue seems to be different from others' as mine isn't just bluetooth losing its connection - it actually unpairs.
In my car (it has an Android Auto compatible infotainment system) it works fine for ages then fails to connect all of a sudden. Then after a while a message pops up on the car's screen saying "bluetooth pairing successful". The phone then asks me for contact sharing permissions. Of course it screws up the smart unlock feature as a result forcing me to set it up again.
On my Huawei watch 2 sport it loses connection and so the wear os app says the watch is disconnected. Bluetooth settings show the watch to be invisible and, as a result, smart unlock gets unconfigured and I have to set it up again. The watch battery discharges very quickly - probably constantly searching for the phone.
I reboot of both devices seems to fix it, for a while.
This is all since the Pie official update.
Does anyone have any fixes please?
gadgetgaz said:
My issue seems to be different from others' as mine isn't just bluetooth losing its connection - it actually unpairs.
In my car (it has an Android Auto compatible infotainment system) it works fine for ages then fails to connect all of a sudden. Then after a while a message pops up on the car's screen saying "bluetooth pairing successful". The phone then asks me for contact sharing permissions. Of course it screws up the smart unlock feature as a result forcing me to set it up again.
On my Huawei watch 2 sport it loses connection and so the wear os app says the watch is disconnected. Bluetooth settings show the watch to be invisible and, as a result, smart unlock gets unconfigured and I have to set it up again. The watch battery discharges very quickly - probably constantly searching for the phone.
I reboot of both devices seems to fix it, for a while.
This is all since the Pie official update.
Does anyone have any fixes please?
Click to expand...
Click to collapse
No fixes but same problems here
I'm having the same issue also very frequently with WiFi dropping all the time. These two reasons are linked from what I been told. Google telling me to RMA. The pain of that
Mine has done this with my Gear S3 watch since I first got the phone a few months ago, it had me seriously considering returning it for a while. Sometimes it would just disconnect from the bluetooth, but often it would unpair causing me to have to go through the whole set up process again. It did this on Android O, various DP builds of P but so far (touch wood) has been good with the latest version of the Samsung software and Android P.
I'm having the same issues as well and currently searching for answers.