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Hi all,
I have sometimes the problem, that at first the watch reacts properly after saying "Ok google". It records my command and also displays the recognized text correctly, but after that it does not execute the command but displays "offline" (e.g. calling a contact or setting the alarm clock).
The connection to the phone itself (using Bluetooth to my Samsung Note 4, Android 5.1.1) is stable. I have read about this behavior also on other forums with different smart watches (e.g. Moto 360). There is some indication that the problem is caused by the phone being unable to access the Internet at the time, although it has a stable and strong 3G connection with no data restrictions set (e.g. allow background data). It also happened when the smart phone was connected to my local WiFi.
The problem is not 100% reproducible. Most of the times the command gets executed by the first try, sometimes the problems disappears after repeating the voice command several times and sometimes it disappears by unlocking the smartphone.
Have you experienced this problem as well sometimes? If yes, are you using a Samsung smartphone and which Android version are running? I somehow have the feeling it is related to the android wear app and maybe to Samsung smartphones.
I also use smart unlock, which means I can simply unlock my phone by swiping the homescreen as long as my phone is connected to the watch and have to use fingerprint unlock otherwise.
foo said:
Hi all,
I have sometimes the problem, that at first the watch reacts properly after saying "Ok google". It records my command and also displays the recognized text correctly, but after that it does not execute the command but displays "offline" (e.g. calling a contact or setting the alarm clock).
The connection to the phone itself (using Bluetooth to my Samsung Note 4, Android 5.1.1) is stable. I have read about this behavior also on other forums with different smart watches (e.g. Moto 360). There is some indication that the problem is caused by the phone being unable to access the Internet at the time, although it has a stable and strong 3G connection with no data restrictions set (e.g. allow background data). It also happened when the smart phone was connected to my local WiFi.
The problem is not 100% reproducible. Most of the times the command gets executed by the first try, sometimes the problems disappears after repeating the voice command several times and sometimes it disappears by unlocking the smartphone.
Have you experienced this problem as well sometimes? If yes, are you using a Samsung smartphone and which Android version are running? I somehow have the feeling it is related to the android wear app and maybe to Samsung smartphones.
I also use smart unlock, which means I can simply unlock my phone by swiping the homescreen as long as my phone is connected to the watch and have to use fingerprint unlock otherwise.
Click to expand...
Click to collapse
I had an LG Urbane that had this issue. I did a lot of reading and found that pretty much every Android Wear watch model has this issue, but it is seemingly random wrether or not you will experience it. I read the same thing about the Huawei watch but took a chance and swapped it for my Urbane and it has been working fine. I would try and return it for another Huawei or a different model, and also downgrade the Android Wear app on your phone to version 1.3.0.2369832 (didnt fix the connection prob for me, but did help with other issues)
I believe I have narrowed it down to the phone as the feature works after I reboot the phone. I noticed this when I got in the car and only the Media Audio led was lit on the receiver. When I go to the bluetooth menu on the phone and select the paired device (car receiver), Phone Audio is unchecked and I cannot re-check it. I have tried deleting the phone from teh car receiver and also the device from the phone and repairing and setting it up. It will connect and cannot select 'Phone Audio'. I also noted that after a reboot, bluetooth feature is turned off and needs to be turned back on. Once I turn it back on and click the gear on the BT device, I can turn on and off the Phone Audio and it will work for a while.
This is an 'all of a sudden' development as I have been running the same firmware and ROM for 9+ months. I am S-off and am running firmware 3.35.401.12 with the ViperOne 4.3 ROM. I have upgraded programs from the play store, but cannot figure out what might be causing this. Can anyone here help me fond a solution?
Thanks!
Keith
So just to clarify, you're using BOTH phone and media Bluetooth connections to the one single bluetooth media AND voice enabled head unit in the car?. One receiver?.
Do you have any apps running that will disable things when battery power gets low, like snapdragon battery guru?. Does your rom have any such features built in?.
Make sure both devices bluetooth lists are clear of old devices that no longer have access on resonable terms. Just to make sure its not scanning for another device as a primary.
Make sure you car audio system is running the latest firmware. It can usually be updated via cd/dvd/sdcard.
As mad as it seems, make sure the time is correctly set on both devices.
Beamed in by telepathy.
Yep, yep and yep.
Battery is full , I do not have battery guru installed. I did not change anything. It just now needs to be rebooted before it will connect to BT Phone Audio. Medial Audio connects and works properly, just as it always has.
I have a single Pioneer Premier head unit that I have used for years with multiple phones. If I reboot the phone before it tries to connect, it will connect and Phone Audio works. When it is 'locked out' (my term), I cannot select the block on the that is labeled 'Phone Audio' to check it. As the screenshot shows, it is 'unchecked' and no amount of touching it will check it. The only way to 'check' it is to reboot the phone. Oddly, it reboots with bluetooth turned off and when I turn it on, usually, it is already enabled (Phone Audio).
Thanks for the help,
Keith
After a little research it would appear that, apart from being right about the max enroled devices allowed is 3, "discoverable mode" is required.
Did you connect the phone to the radio or the radio to the phone?. Which discovered which for pairing?. Try pairing the other way from the way you did.
Can you access any options by holding or tapping on any of the fields in the picture above. Something to do with pbap if you can find it and turn it off, most likely under contact sharing. If not, dont worry.
Try turning contact sharing off or see if the stereo will copy them and store them so you can turn that feature off.
Other than that it could just be an incompatibility between the devices. It is not unknown for car audios to be crap hardware.
Beamed in by telepathy.
I am on teh same page of keithspg
I recently resetted my HTC M9 and as coinsequence I have been obligated to reinstall all BT devices (car, 2 headest, laptop)
It worked well (as in the past) for few days but now I have the same issue : I cannot switch on the audio phone !!!
Below the picture:
I could not find any other solution than to wipe the ROM and reinstall. I am now running viper 6.0. no problems. If you are not soff, you may want to ruu it. If you are soff you may want to wipe and install again whichever ROM you are running.
Keith
keithspg said:
I could not find any other solution than to wipe the ROM and reinstall. I am now running viper 6.0. no problems. If you are not soff, you may want to ruu it. If you are soff you may want to wipe and install again whichever ROM you are running.
Keith
Click to expand...
Click to collapse
I am S-On and completely stock
I cannot wipe my smartphone (it is a company smartphone)
I fixed the problem with a simple soft reboot
Inviato dal mio HTC One M9 utilizzando Tapatalk
I am also having the exact same issue. I still have not been able to track down which app is the one causing this conflict. I have also done a factory restore and that seems to have worked for a time but the issue started again. It may be unrelated but... Have you changed the themes? I think that's one of the last things I did before it stopped working. Also restarting the phone "fixes" the issue for one connect/disconnect, but after the bluetooth is disconnected it will no longer allow to use phone audio. I have gone into the settings for the "Paired Bluetoth devices" and I am unable to check "Phone audio". It is not grayed out but it doesn't work either. This issue is driving me crazy, I hate to have to restart the phone every time I get in and out of the car just because the bluetooth wont sync. That being said, I have another clue into the issue. Today I was using the bluetooth in the car while on a phone call and transitioned to my Jawbone Icon when I exited the car flawlessly. I turned off the car, turned on Jawbone (so there wouldn't be a conflict of the Jawbone trying to connect to the phone while it was still connected to the car) Immediately the Jawbone connected and I was able to carry on with the conversation. I was really happy about this. However, when I was done with my phone call I turned off the Bluetooth and turned off the Jawbone. About an hour later I received a video through Whatsapp and when I played it there was no volume. When I pressed the volume button on the phone the volume bar had the Bluetooth symbol!!! The Bluetooth had been off for quite a while now and there where no Bluetoth devices present.
Hopefully this gives some insight into this issue that will help resolve it. Thank you very much!
I have also tried the soft reset and the issue persists.
HTC One M9 Not Rooted
Android 6.0
Patch Lvl Dec 1, 2016
Sense 7.0
Software # 3.37.605.19
This is currently happening to me too. No fix yet. I tried this on other bluetooth devices that are hands-free capable like my portable speaker, and the same issue occurs.
HTC One M9
Android Revolution HD 20.0
Android 6.0
Sense 7.0
S-off
I am having the same issue
HTC One m9
Viperonem9 5.1.0
I have tried wiping / reflashing and still haven't resloved the issue.
this is super annoying I hope someone finds a fix soon
The issue is randomically annoying me too but , as I said few time ago, fortunately I am fixing always doing a restart
Inviato dal mio HTC One M9 utilizzando Tapatalk
I have recently had this problem on my stock ROM HTC 10. The HTC Australia website online chat actually gave me a solution which worked (!)
Settings > Apps > ... (menu) > Show system > Bluetooth Share > Storage > Clear Data
New findings on my phone.
I have an M9, rooted, unlocked and s-off. It has a stock ROM. I have had this issue for a while now. I don't know when or how it started. Everything used to apparently work fine. Could have been some update or an app I added at some point in time that possibly we all share. I had been restarting the phone as well to get the "phone audio" to work. That became excruciatingly tedious. I did find that, on my phone at least, placing the phone in airplane mode, waiting a moment for that to kick in, then starting up the Bluetooth, brought it up with "phone audio" checked. Then I would just turn airplane mode off.
Still a ridiculous way of getting it to work correctly. However, if this technique works for others as well, then I am thinking that airplane mode is disabling a service or something that is keeping it from connecting correctly. I will be looking into this as I hope some more savvy folks will be as well. If someone does figure it out, please share.
---------- Post added at 11:24 AM ---------- Previous post was at 10:30 AM ----------
I found another thing that might be causing the issue by reading other forums. I made the adjustment on my phone this morning and I believe it to be working at this time. (For now anyway). I think it might be related to location services accuracy settings. There are a couple of ways to get there. In Bluetooth settings when the Bluetooth is off, you might see a link to it on the initial Bluetooth page. Otherwise, I found them under, Settings/Location. I have my mode set to "Battery Saving". But under the triple dot should be Scanning. Here I turned off Bluetooth scanning and things seem to be doing okay thus far. Just seems like it takes a few seconds longer to connect to my devices. However, so far, no issues. I may be speaking too soon. If I find it didn't work, I will correct myself in another post.
Best Regards,
Lyndon
Same problem. Either after using my Fiat Car bluetooth system, or after my BLT bluetooth headset, my Phone audio stops and I have to restart my phone.
On my bluteooth headset I only use the "media" audio.
I am using a Samung galaxy 3 watch also.
Huib
Thank you!
[/COLOR]I found another thing that might be causing the issue by reading other forums. I made the adjustment on my phone this morning and I believe it to be working at this time. (For now anyway). I think it might be related to location services accuracy settings. There are a couple of ways to get there. In Bluetooth settings when the Bluetooth is off, you might see a link to it on the initial Bluetooth page. Otherwise, I found them under, Settings/Location. I have my mode set to "Battery Saving". But under the triple dot should be Scanning. Here I turned off Bluetooth scanning and things seem to be doing okay thus far. Just seems like it takes a few seconds longer to connect to my devices. However, so far, no issues. I may be speaking too soon. If I find it didn't work, I will correct myself in another post.
Best Regards,
Lyndon[/QUOTE]
Thanks - I believe this has fixed the issue for me!
Brett
Late post, but just ran into the same problem with my One M8 with final Viper ROM and my newly installed Pioneer BT head unit. Turning off BT scanning on the M8 worked for me as well.
Bluetooth audio and or media check boxes can't be checked
I was able to resolve the issue on my HTC One M9 by turning WiFi scanning and Bluetooth scanning off, updating the Bluetooth checkboxes for audio and media (both of which were unchecked and wouldn't allow me to check them), and turning the scanning back on.
Has anyone been experiencing their bluetooth turning off on its own since the MNF26U update? I've tried re-flashing the factory image and doing a factory reset, but the problem still exists.
I've had the same persistent issue also as of recently. Only things that use on Bluetooth is my Hauwei Watch and State Farm Drive Safe beacon. I haven't figured out what is causing the issue.
nighcore said:
I've had the same persistent issue also as of recently. Only things that use on Bluetooth is my Hauwei Watch and State Farm Drive Safe beacon. I haven't figured out what is causing the issue.
Click to expand...
Click to collapse
I also use a Huawei watch and the drive safe app. I'm gonna install an older version of the state farm app as it recently was updated now that I think of it.
Sent from my Pixel XL using Tapatalk
thecarp1975 said:
Has anyone been experiencing their bluetooth turning off on its own since the MNF26U update? I've tried re-flashing the factory image and doing a factory reset, but the problem still exists.
Click to expand...
Click to collapse
FWIW: I've had no Bluetooth issues. Only things I use it for are connecting to my two cars for phone, and Android Auto (which uses USB and Bluetooth connection).
I am also experience this same issue. Seems when I get in my car I have to toggle my BT back on. I am using a Samsung Gear S3 with my Pixel XL.
millerd79 said:
I am also experience this same issue. Seems when I get in my car I have to toggle my BT back on. I am using a Samsung Gear S3 with my Pixel XL.
Click to expand...
Click to collapse
Ever since I got the Gear S3, my Bluetooth will restart every single time I disconnect my Bluetooth headphones. It also never routes calls through my headsets unless I go into Bluetooth settings and uncheck and then recheck the phone audio option of those headphones every time I reconnect them. I've tried maybe 6 different BT headsets and it's the same case with all of them.
I have been having this issue since NMF26U as well. NOF26V actually seems even worse. It doesn't go off immediately upon connection or disconnecting from my car, but then randomly wile the BT lite will disappear while it is disconnected from any devices. Toggling it back on works as does a reboot that comes back on with BT activated even though it was off when rebooting. Hard to believe after this many updates that BT issues continue to be an issue with this phone.
Probably background tasks are getting killed aggressively. Despite being "not battery optimized", my VPN app gets killed too, if I don't touch my phone for too long. E.g. at night. And yes, I'm facing Bluetooth issue too.
Strange, Bluetooth hasn't turned off since my first post. ?
Sent from my Pixel XL using Tapatalk
I've had this issue and I'm not on the latest firmware. It's happened twice now. Very random, a week between. Maybe it was an update with the Google app, I've noticed a bunch of updates recently
I am having the same issue. The only thing I use my bluetooth for is my car. I have to turn it back on everyday when I start my commute.
I think I found a work around....
thecarp1975 said:
Has anyone been experiencing their bluetooth turning off on its own since the MNF26U update? I've tried re-flashing the factory image and doing a factory reset, but the problem still exists.
Click to expand...
Click to collapse
This suddenly started happening to me as well and at first I thought it was my Moto 360 watch going bad since it kept displaying "Bluetooth Services has Stopped". After looking I noticed my Bluetooth was off on my pixel and here is what I did after learning a similar experience from my Camera shutting down on my old Nexus 6.
I went under Settings/Battery/Click the 3 dots in top right corner and select "Battery Optimization"/Then select the little drop down arrow next to "Not Optimized" and select "All Apps"/ Scroll down to "Bluetooth MDI Services" and Bluetooth Share". I selected both of them to "Not be Optimized" but you can play around and select one or the other to see if it works for you. Since I selected both my watch has stayed connected now for about 2 days straight and my Bluetooth stays connected and connects automatically like I've set up to my car and other devices. It also works and stays on when my phone goes into "do not disturb mode" also....
I'm not saying this is the "fix" for it but it seems to be working for me....
I hope this will work for you guys and helps!
Kokopelligod75 said:
This suddenly started happening to me as well and at first I thought it was my Moto 360 watch going bad since it kept displaying "Bluetooth Services has Stopped". After looking I noticed my Bluetooth was off on my pixel and here is what I did after learning a similar experience from my Camera shutting down on my old Nexus 6.
I went under Settings/Battery/Click the 3 dots in top right corner and select "Battery Optimization"/Then select the little drop down arrow next to "Not Optimized" and select "All Apps"/ Scroll down to "Bluetooth MDI Services" and Bluetooth Share". I selected both of them to "Not be Optimized" but you can play around and select one or the other to see if it works for you. Since I selected both my watch has stayed connected now for about 2 days straight and my Bluetooth stays connected and connects automatically like I've set up to my car and other devices. It also works and stays on when my phone goes into "do not disturb mode" also....
I'm not saying this is the "fix" for it but it seems to be working for me....
I hope this will work for you guys and helps!
Click to expand...
Click to collapse
This suddenly started happening to me as well... SIGH... I've tried what you just listed to do, stay tuned I hope it works. Thanks!
t3chfaith said:
This suddenly started happening to me as well... SIGH... I've tried what you just listed to do, stay tuned I hope it works. Thanks!
Click to expand...
Click to collapse
Yeah I would be very curious if it works for you as well and hopefully it does. I was getting very frustrated with it but since I changed those settings it seems to be working fine now and I haven't really noticed any difference in battery performance either.... If you don't mind, keep me posted as I'm curious. Thanks!
Had the Bluetooth turn off on my XL before even entering my car (but I didn't see it happen except when I was about to get in the car and noticed no BT indicator). This was approximately an hour after a reboot and no BT devices had been paired though the indicator was on for some period after the reboot. Pretty hard to believe it was an optimization issue since I had run no apps after the reboot. While typing this, the BT icon disappeared again. Add this to getting a Verizon "Server Unreachable" error on my wife's Pixel yesterday and my XL this morning that both needed reboots to remedy. My frustration with this phone is pretty bad today. Both are unlocked BL, rooted with newest SU, running newest TWRP and newest Google version but otherwise stock. P.S. When you see about 4 Google play updates a day for about 2 weeks (with not very many apps installed other than the base) it is hard to guess what my be causing the issue. OK, rant over.
BT has definitely been a PITA since the latest security update. It's completely ruining the music experience on a car I bought days before the update came out. Since the update I constantly have to toggle bluetooth on then off again to get the phone to connect to the car. Then I have to open Google Play Music and start playback manually. This happens several times a day and is very annoying. Had not a single issue before the update.
I am having issues with Bluetooth disconnecting as well. Was bad on previous build but this most recent update, NOF26V build, is worse. I connect to my truck, watch, and speaker system in home and office. Happens randomly without notice. I have tried to test the "do not distrub" theory, after reboot, etc., so far I have not figured out a root cause or time.
Trying the optimized thing for the heck of it. I noticed that only share was listed and not MDI services. I wonder if that is only available on Google phones and not Verizon somehow or only shows if the BT is connected to the device, but I'm not in the car to check.
I too have a gear 3 frontier and since then I have to reconnect my pixels bluetooth, pretty much once everyday. very frustrating lol
Same BT problem
I have been having the same issue with BT switching itself off for about a week now. Never had any BT issues prior to that. Mine is a Verizon Pixel XL. I noticed it when it wouldn't connect to my car, but I quickly discovered that was because BT was off on the phone. I always leave BT on, so I knew something was funky and paid close attention after that. Once I turn it back on it connects to everything just fine and it stays on for the duration of me using it at that time. But when I go to use it the next time, it is off again. It can be a variable length of time in between when I use it, so I don't know how soon it turns off, but it has to be within just a few hours. This pattern suggests to me that something is turning it off, perhaps to save battery, if it goes without being used for a certain time period. I did not knowingly turn on any setting that does that, so it makes sense that an update changed something. I have not tried the workaround/fix mentioned above; I will do it and report back.
Hi folks,
I frequently stream NPR / This American Life or similar apps in my car (2015 Toyota Highlander), via bluetooth to the car's audio. Until today, the name of whatever title I was streaming would show up on the car's screen. Basically metadata... name of the show, name of the episode, time... that sort of thing.
Today I updated my G3 (D851) from Lollipop (20g) to Marshmallow (30e). Immediately after finishing the update, any streamed content shows on the car screen (head unit) as "Unknown Artist" and similar blank entries instead of the name of whatever is streaming.
That's really annoying. How can I fix this? Again, it's definitely a Marshmallow thing. Never once did this on Lollipop.
TIA!
Frankenscript said:
Hi folks,
I frequently stream NPR / This American Life or similar apps in my car (2015 Toyota Highlander), via bluetooth to the car's audio. Until today, the name of whatever title I was streaming would show up on the car's screen. Basically metadata... name of the show, name of the episode, time... that sort of thing.
Today I updated my G3 (D851) from Lollipop (20g) to Marshmallow (30e). Immediately after finishing the update, any streamed content shows on the car screen (head unit) as "Unknown Artist" and similar blank entries instead of the name of whatever is streaming.
That's really annoying. How can I fix this? Again, it's definitely a Marshmallow thing. Never once did this on Lollipop.
TIA!
Click to expand...
Click to collapse
what app are you using, I think the protocols are set by the app not the OS. I know some of my music players support A2DP and others don't. Try different apps, you can also try forgetting the pair and repairing, or checking the settings of the pair to make sure everything is enabled. I had a giltch once where when i paired my phone to my car it only had a basic connection but nothing else worked and i had to repair. If you are using stock roms then I doubt it's Rom related. Some other things you could try is powering down the phone pull battery and reboot, just to fully reset all hardware, or a hard reset of the rom just incase there was an issue during the update process. Just some thoughts.
The two apps I use are the NPR News app and the This American Life app. Been using them for years. They both fine yesterday morning, but immediately after the update to Marshmallow the car screen reports Unknown Artist etc. Forgetting the connection on both ends and re-pairing doesn't fix it. The ROM is the stock 30e Marshmallow ROM from LG.
I've done a battery pull; didn't help. I heard early Marshmallow builds in general had some bluetooth issues but figured they would be worked out by the time a second release was made for our phones.
I will check the pair settings... haven't actually done that yet. Maybe there's some new option in there that's off by default.
Thanks to all for any other thoughts.
So, for a test I deleted ALL Bluetooth profiles on both the car and the phone, then pulled the battery on the phone, turned off the car, restarted the car, and rebooted the phone. PRior to this I checked the profile settings; all the boxes were checked.
That done, I re-paired the phone to the car.
I then played something from the This American Life app. Blank info showed up on the car screen. Tried the NPR app, playing a story from there. Blank info. In a fit of pique I poked back and forth between the car's home screen and it's audio selection screen, and returning to the home screen lo and behold there was the info about what was playing! How strange.
I switched back to This American Life, and the info on the car screen did not change... it stayed as the info from the program I was playing before. Went into the car's audio settings and back out to home screen. Now the info refreshed.
My current hypothesis is that under Lollipop, the phone "pushes" the metadata to the car, and it picks it up instantly. Under Marshmallow, it seems the car has to pull the data, and the screen gymnastics I was doing accomplished this.
I will test the theory by installing the apps on my Lollipop tablet, and trying to play them on the car, and seeing what the results are.
Marc
Okay. I tested on my now-marshmallow phone and my lollipop tablet.
Anytime I play from an app like this American life which I used as my test platform from my lollipop tablet, it immediately displayed on the cars home screen the metadata for the show.
Anytime I used my marshmallow phone to do the same thing with the exact same version of the app the metadata did not show on the home screen no matter how long I waited, however if I went into the program details on the car by pushing the section on the screen where the details should be it would then display the details. If I back out to the home screen again the metadata remains visible there.
It's very clear because this change in how it works on my phone happened immediately after upgrading to marshmallow that this is a difference between how marshmallow and lollipop handle the data. It seems that under lollipop data is automatically pushed out to the car upon starting playback where as under marshmallow the car seems to have to refresh or pull the data from the phone.
Again, this works the same way for several apps... not just This American Life.
Since nougat, I've had these BT issues.
1) BT will seemingly at random turn off
2) BT, while on, will disconnect from Android Wear
3) Related to 2, my Anymote Home (BT LE) will not connect
Is this happening to anyone else?
happen to me. i cant use my watch anymore.
random turn off ~ 10 times a day.
In my case, it looks like it is open, however the connection gets lost. I use it on my car BTW.
For a solution if I turn off and on the car nothing changes, if I turn off and on the Bluetooth, it is fixed. So, the problem is definitely on the phone side.
Mine has the same issue (random switch off, poor connection to my smartwatch). I would be very interested if someone knows how to fix it.
Thanks!
Update: now it randomly disconnects from my smartwatch (Huawei Watch) and needs to be reconnected manually.
I'm starting to hate this phone!
2nd update: did I tell you I bought this phone last week? Very disappointing...
Update #3: I marked Bluetooth server as an exception in battery optimization. Had no effect.
Update #4: Solved?
I did some research and I found that this isn't a Z5 Premium problem but a Nougat problem. I'm (somewhat) relieved.
During that research I found a possible solution: reset your network (settings>back-up & restore>reset network>reset settinigs). And (dare I say) it worked! I did the reset 24 hours ago and Bluetooth didn't shut down once! :good: