Amazon fire TV gen 2 won't wake up - Fire TV Q&A, Help & Troubleshooting

Hi all , I've got a gen 2 fire TV box and sometimes ( not every time ) when I press the Amazon remote to wake up the box it does nothing , the light on the front illuminates but nothing on the screen unless I restart the box ( select + play/pause buttons ) then it works fine , I watch what I want on it and it's fine , any ideas anyone ??? Thanks

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[Q] New FireTV Stick, Won't Start

I have an Amazon Fire TV stick. I plugged it into the HDMI port. I tried using the port on the TV and the port on the Set Top Box. On both of them I go to the remote, I press TV Input at the bottom of the remote, by repeatedly pressing TV Input I am able to get to HDMI 1 and HDMI 2. But I'm unable to select either HDMI port. I tried pushing OK/Enter and TV Input again. It doesn't work. How do I fix this?
I have VZ P265v2 RC
and Motorola QIP7232 set top box
The power is fine.
When I have the TV monitor plugged into the SetTopBox, On the screen I see "Verizon press menu to watch FIOS TV ..."
I press "TV Input" on the remote and I see Tuner, Composite, HDMI1, HDMI2, VGA, VGA Component
By repeatedly pressing "TV Input" I navigate to the option I want (Tuner, Composite, HDMI1, HDMI2, VGA, VGA Component)
If I just stay at HDMI1 or HDMI2 it doesn't seem to select it, and the FireTV stick doesn't start. I have the stick plugged into the USB so the power should be fine. Is there a way for me to confirm that. There is no little LED or anything. I played with the FireTV remote, but got no response.
This also happens if I press Menu to go to FIOS TV and then press TV Input.
Then I unplugged the set top box from the TV (so it's a "dumb" monitor). Then I followed the instructions below. Still no success. I have a "no signal" message on the tv screen.
Instructions which didn't help, yet
1. Remove Fire TV Stick from TV HDMI Port, just make sure TV is off
2. Unplug power source from Fire TV
3. Wait 15 minutes
4. Turn on TV
5. Plug in power source to the Fire TV Stick then insert to prefer HDMI 1 or 2 or 3
6. Press any button on the Fire TV remote,wait 30 sec on each input until you see the picture on the screen.
My post on the Verizon forum http://forums.verizon.com/t5/FiOS-T...t-HDMI-Amazon-Fire-TV-Stick/m-p/776546#M54911
Use the Original TV Remote
I called Verizon, the tech told me to switch to HDMI1 using the remote that came with the TV (not the Verizon remote). That worked.
I have a firestick plugged into a 42 inch lg tele. The stick has always worked on hdmi socket 1. Went to use tonight and all of a sudden it's saying no signal on screen. Checked the power that's working, why is it saying no signal???
emmamain said:
I have a firestick plugged into a 42 inch lg tele. The stick has always worked on hdmi socket 1. Went to use tonight and all of a sudden it's saying no signal on screen. Checked the power that's working, why is it saying no signal???
Click to expand...
Click to collapse
Maybe went to "sleep", did you press the round button on your firestick remote?
BTW if this doe not work unplug power cord and plug it back in.
Try the following with your Samsung TV: On the TV, go to Menu, System, and then General. Locate the tab called "Game Mode" and turn Game mode "ON". (Most games are connected thru HDMI and changing this setting apparently enables theses ports better access to the Fire TV Stick) After you have the stick connected and setup properly and have actually used it, you may actually be able to turn off the Game mode and have it work properly. Good Luck!!

Fire tv boots to black screen after amazon logo.

I was just able to get what seems to be the last fire tv in amazons surplus through their prime now app. I set it up everything went fine then I clicked to update it and it did the normal update process until I looked up and saw a black screen. I unplugged the unit and replugged it and now all I get is amazon logo then black screen. Is there anyway to fix this I was really excited about having the last fire tv. Something I just discovered is that I can still connect wirelessly to the unit via adb.. I just restarted it. I dunno if this can help anything.
PROBLEM SOLVED faulty hdmi cable... This cable was sent to me from mono price about a week ago as a replacement for another defective cable.. sigh...
danknasty said:
PROBLEM SOLVED faulty hdmi cable... This cable was sent to me from mono price about a week ago as a replacement for another defective cable.. sigh...
Click to expand...
Click to collapse
To fix the black screen/blank screen, we use the following steps to troubleshoot it:\
Your FireTV went to sleep and you just need to wake it up. You can wake up your FireTV by pressing the “Back” button on the remote.
Try the Fire TV Remote Shortcuts to see if one of them will wake up your Fire TV.
On the [easyazon_link identifier=”B00NO8JJZW” locale=”US” tag=”arizonacaorg-20″]Fire TV Remote[/easyazon_link], hold the REVERSE (or “rewind”) button and the UP button at the same time for 10 seconds. Your FireTV should start switching through the different video display modes (or resolutions). You can expect the light on your TV to change colors and/or blink. When it switches to a display resolution that works, press the SELECT button to select that mode. This will fix your display issue if your fireTV happens to be set to a video resolution not supported by the TV you have it plugged into.
Your FireTV needs to be reset to the factory default settings. To do this, press BACK and REVERSE and RIGHT and SELECT to get your FireTV to prompt you to do a factory reset.
Your FireTV is deceased. If you tried #1 and #2 above, perhaps your Firestick has perished.
You could be forcing a screen resolution such as [easyazon_link identifier=”B00V0923TG” locale=”US” tag=”arizonacaorg-20″]1080p[/easyazon_link] 60Hz. Try changing the display settings back to Auto, No Scaling (by hooking the FireTV to a [easyazon_link identifier=”B01CF3L3RS” locale=”US” tag=”arizonacaorg-20″]TV[/easyazon_link] that it’s known to work on).
Press SELECT & PLAY (Hold the buttons down for 5 or 10 Seconds) to restart your FireTV / firestick.
I hope it will help you out.

Shield + Harmony Hub...

Anyone using the new Shield with a Harmony Hub? I have it all set up, the controller works great, I now have only one to replace 4. However, it works via bluetooth... so when you ask Echo to 'turn on the Android Box', she can't get the Shield to turn on. She can turn everything off, just not on... When I get home this evening, I will try to edit the activity so that the Android Box never turns off... it doesn't consume much energy, so shouldn't be a problem & it should be primed to come on with the voice command.
Funny thing is, that with one press of the button on the remote, all turns on perfectly... Anyone else who has it working, please let me know.
how did you set it up, scan for wifi or manually? I haven't gotten around to it yet but on the nvidia forums people have said it doesn't map the OK button properly. OK and select are apparently concurrently sent by the shield remote, but the Harmony only uses select. some apps use OK while others use select. some have mentioned setting it as the Nexus player instead.
as for your question, like I said I haven't set up my shield yet but with my fire TV I can tell Alexa to turn it on and all my components turn on properly. if the fire TV is asleep hitting any button on the Harmony (mapped to a fire TV command) will wake it
Is there difference between shield one and two?
I have a hub working fine with shield 1. It is just a stand alone hub...no remote was included and entire setup was done via the harmony phone app. It turns on/off perectly along with my TV and home theater receiver using either the app or with my Amazon echo: "Alexa, turn on shield"....lol, I love it!
foomanjackel said:
Is there difference between shield one and two?
I have a hub working fine with shield 1. It is just a stand alone hub...no remote was included and entire setup was done via the harmony phone app. It turns on/off perectly along with my TV and home theater receiver using either the app or with my Amazon echo: "Alexa, turn on shield"....lol, I love it!
Click to expand...
Click to collapse
Shield 1 has IR, Shield 2 doesn't.
kellybrf said:
how did you set it up, scan for wifi or manually? I haven't gotten around to it yet but on the nvidia forums people have said it doesn't map the OK button properly. OK and select are apparently concurrently sent by the shield remote, but the Harmony only uses select. some apps use OK while others use select. some have mentioned setting it as the Nexus player instead.
as for your question, like I said I haven't set up my shield yet but with my fire TV I can tell Alexa to turn it on and all my components turn on properly. if the fire TV is asleep hitting any button on the Harmony (mapped to a fire TV command) will wake it
Click to expand...
Click to collapse
Set it up by inputting the model number, after setup it asked me to pair via BT. My OK button is working well, as is the controller... I've done a load of setting up, kodi etc. & haven't had any issues with button maps. It still won't turn on by voice command, but that's not the end of the world.
I just got mine to work, I said "Alexa turn on shield" and both TV and shield came on.
So... my Shield 2017 got stuck in a loop of rebooting... it would turn on for a few seconds and then turn off again. Happened while I was watching youtube videos, once when watching stuff on Kodi and also when I had left it idle...
I tried disconnecting from the harmony in case that was the cause. Deleted some new apps I had installed... but eventually did a factory reset this morning before work. I'll check it again this evening for the same behaviour.
Anyone experienced similar?
Is anyone else having trouble with the select (OK) button working on the amazon video app? I can get into the app, but once I move over to select a show/movie, the OK button won't work.
dantrevino said:
Is anyone else having trouble with the select (OK) button working on the amazon video app? I can get into the app, but once I move over to select a show/movie, the OK button won't work.
Click to expand...
Click to collapse
yep, same here.
That was actually fixed a couple days ago. You will need to delete and re-add the shieldTV device inside Harmony to fix it.
Thanks I'll check it out.
I'm curious to know how you got the harmony hub to recognize the shield's Long press button functionality ?
IE: Long pressing the back button on the shield remote inside Kodi brings up the context menu.
[EDIT] -- PLEASE DISREGARD QUESTION ABOVE. Long pressing harmony remote Select/OK button replicates function.
bluefoam said:
Shield 1 has IR, Shield 2 doesn't.
Set it up by inputting the model number, after setup it asked me to pair via BT. My OK button is working well, as is the controller... I've done a load of setting up, kodi etc. & haven't had any issues with button maps. It still won't turn on by voice command, but that's not the end of the world.
Click to expand...
Click to collapse
Is there a way to have an activity launch an app? Ie when my shield turns on have it launch kodi?
launch kodi at turn on
Sean09 said:
Is there a way to have an activity launch an app? Ie when my shield turns on have it launch kodi?
Click to expand...
Click to collapse
Hi Sean have you tried "ok google launch Kodi" when the shield is in standby mode?

set up fire tv stick without a remote

I have been using Fire TV Stick with remote on my android phone. I reset the stick to factory default as I felt it was running a bit slow. After the reset, it is asking me to press Home button on the remote. I have not used the actual remote in a long time as I always use the app to control. Now, it is not responding to remote even after I changed 3 different sets of new remote batteries. On the app, it can not find the Fire TV Stick.
Any ideas, please?
SOLVED:
needed to reset the remote by holding Menu (three lines)+ Back (the one to the left of home button) + left arrow (on navigation circle) for 10 seconds. Then disconnect the power from Fire TV stick for 30 seconds and then restart.

Bypass Fire tv stick gen 2 setup screen.

Hi,
How do I get past the fire tv setup screen (which says "press home button for 10seconds).
It's been a while since I had the stick and I have lost the remote control.
I wanted to clear all the clutter and apps ,so I formatted the stick...
Now it is not connected to wifi(to use my smartphone as a remote control like usual) and I don't have the remote.
Is there any other way to get past it?
TIA

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