Develop Bugs

[Q] Having some trouble with Instagram

Hello,
Yesterday I purchased the Galaxy S II Epic 4G Touch for Virgin Mobile (SP-D710VMUB). I am incredibly happy with the phone so far, however when I downloaded Instagram, I discovered that recording video caused the phone to freeze, and eventually restart on its own.
After searching for the problem, I saw that some LG users had a problem where only the front facing camera would record. I thought I'd give it a shot, and the front facing camera works perfectly. No freezing or crashes. I also so the post about the Epic 4G Touch where users had to disable 'Use Instagram's Advanced Camera'. After disabling the option, I am unable to select video, and am only able to take photos.
Nothing else seems to cause freezing or crashing in Instagram, only taking video with my rear camera.
I am running on Jelly Bean 4.1.2. I am not rooted, and the phone is completely stock as of right now.
If anyone has any information, or any idea as to what may be causing this problem; any advice would be much appreciated.

@Auze
Here is a link to an Instagram apk. I would try it out. http://forum.xda-developers.com/showthread.php?t=2332178
Just delete the instagram app you have installed...download the instagram apk. from the link and install with a file manager..( es xplorer/astro )..to just list a couple...any file manager/browser will work. No need to be rooted..so don't worry about that.
That being said..I do not use Instagram..So this is just a guess on my part...Read through the whole thread..( I just skimmed )..Could be other users having this issue as well and might have a fix..But from what I saw..it looked to be working.

Thanks for the reply! I tried the apk you linked (v4.1.0). Unfortunately, I still have the same problem. However, I did discover that it isn't freezing and crashing immediately when pressing the record button anymore, but instead when I finish recording a video.
If you are using the 4G Epic Touch, could you please install Instagram and attempt to record video to see if you have the same problem? I'm not sure as to whether this might be a problem with my phone or with the Instagram app.
Thanks again for your reply.
EDIT: I noticed that the phone's buttons remained responsive for a short time after Instagram froze. I was able to hit the home button after it locked up following the recording of a video. After making it to the home screen, I was able to go back into Instagram only to find a still frame of the video I just took, and black bars in place of the Instagram UI. Android soon reported that Instagram wasn't responding and allowed me to force close it via the prompt.
I don't know if this information is relevant or helpful to anyone, but I thought I'd post it anyway.

@Auze
ill try it later..as of now im downloading 4.3 gapps for a new rom on my gtab 10.1...
But to me it sounds like an app problem...

Thanks, if you don't get around to it, it's no big deal. I appreciate your help. I agree that it sounds like an app problem, although I am curious if it happens to all 4G Epic Touches.
For anyone that has this problem, I worked around it by filming a video with the stock Camera app, and then going into Instagram and uploading that video from the Gallery. It will go right into the Instagram video editor, and you can proceed as normal.

[Q] Try using Google Drive scan on your LG G3

For me, it takes absolutely forever to focus, and will usually only focus if I move my phone up and down/left and right (basically don't hold it still). As a result, I inevitably get blur.
I've tried using LG's camera app, and it focuses absolutely fine with no issue. Anybody else with the same issue?

Same problem here... I can't figure out how to improve this issue.

No one else is having this problem?

ScrapMaker said:
No one else is having this problem?
Click to expand...
Click to collapse
Not seeing this with mine. Seems to focus just fine, nice and snappy. Bell model, unrooted, Dalvik.

jellmoo said:
Not seeing this with mine. Seems to focus just fine, nice and snappy. Bell model, unrooted, Dalvik.
Click to expand...
Click to collapse
I'm on 100% stock Sprint. :/

I have a similar problem with CamScanner which I use to scan receipts....I think it has something to do with the fact the LG G3 has a UHD display and the app doesn't support that resolution yet. I'm on AT&T D850

No problems here. The picture is super-crisp at any distance. Then I press shutter and it takes maybe a second to take photo, then additional time to process/upload.
Google Drive 2.0.222.39

Running the same version here. I've noticed that if I tape the shutter once, a ring appears around the button. If I tap it again, it disappears. Sometimes that second tap takes the picture, but 9 times out of 10, I have to pan the camera around, pull it away or zoom in, and it snaps the shot, most of the time blurry because I'm moving.

Same issue.

Used to have the same issue as well. I just tried it now and Drive crashes after opening the camera to scan.
Google Drive 2.0.222.40, stock V10G-EUR-XX, Dalvik.
Completely unusable now

maschenazi said:
Used to have the same issue as well. I just tried it now and Drive crashes after opening the camera to scan.
Google Drive 2.0.222.40, stock V10G-EUR-XX, Dalvik.
Completely unusable now
Click to expand...
Click to collapse
Dang, I tried refreshing my store and no update.

same problem here !
any solutions ?

You guys have the HDR on ? Tried turning it off ?

I tried disabling the HDR (was set to auto,) in the native camera app. I don't think that influences Google Drive though. Had no effect.

HDR off no effect here either

I just installed the latest Google Drive 2.0.222.51 and application started working. It still takes some time to focus on some shots, but is much better than before.
If you don't want to wait your turn to update Google Drive from the Play store you can grab it from here:
http://gappsearly.com/

I have the G3 D855 10g version (with Root) and focus takes 1 second so works fine !!

maschenazi said:
I just installed the latest Google Drive 2.0.222.51 and application started working. It still takes some time to focus on some shots, but is much better than before.
If you don't want to wait your turn to update Google Drive from the Play store you can grab it from here:
http://gappsearly.com/
Click to expand...
Click to collapse
this seems to work a tad better, thanks!

Just got the official update. Camera scan issue seems thoroughly fixed, capture is now just about instant.

DroidApprentice said:
Just got the official update. Camera scan issue seems thoroughly fixed, capture is now just about instant.
Click to expand...
Click to collapse
mine is having the same old issue even with the latest drive app

htc media link hd not working properly with lollipop

Is anyone else having problems with media link since the lollipop update?
Mine wont go into landscape mode, it stays portrait. Also it is acting like a screen mirror, ie I cant stream a file then do other stuff on my phone for example check, texts, emails.

is anyone else experiencing similar?

dn852004 said:
is anyone else experiencing similar?
Click to expand...
Click to collapse
Yes, I am. Ever since I updated my m8 to lollipop, the media link has become useless. Video files are no longer buffered by the media link and then played perfectly on screen. Now I get same as you, just the phone being mirrored on screen so I get a low res picture that stutters constantly. It's unwatchable.
I had to get my old One X out the drawer which works perfectly with the media link.
I can't find any more info about the issue online. Will need a fix soon or at least a way to uninstall lollipop so I can go back to having a phone that works again. Thanks Google!

same here on my M8 after upgrading yesterday......

I got on to live chat with htc. Initially they were claiming the device was behaving normally. Then they disappeared to speak to a senior to find an answer, only to reveal that they had never heard of this problem before and don't have a solution to it nor do they know when they'll have one.
It may be worth everyone who is experiencing this problem to get on to htc so that they'll provide fix.

I've been having this problem since updating to lollipop and spoke on the phone with htc who told me that there would be a update within 5 days to fix the problem, that was about 11 days ago, I'm getting back on to them tomorrow and I'll let you know what they are saying

I've been back on the phone to htc and they said they tried a update but it failed and we have just got to wait, no help at all, they did however offer to book my phone in for a repair but they don't have a solution to the problem so how are they going to fix it, i declined, I'll keep you posted

Any updates or solutions to this problem?

No, every time i call Htc all i get is were working on a fix, just keep calling them

Clicking noise when playing back a video

I am having an issue with videos recorded on my LGG4. During playback on the phone or uploaded to Facebook, there is a constant clicking noise that can be heard over any recorded sound on every video. I have tested several different recordings and all are the same. Here is a short sample that you can listen too...
https://goo.gl/photos/h2aYZNoqCQJNMSoo7
Bad phone or is there a easy fix?

Hi. I have the same playback issue on my G4. I tried recording with Google Camera and I had no problem, no weird sounds or whatever. I guess this happens only when using the stock camera app. Mine is updated to MM v20a.

Hi, same problem here. That's the second exchange with amazon, the first one had display issues (random white noise on the right half of the display) this one has the clicking noise during video recording on the left channel. Seems like it's related with the wifi module: disabling it the clickning noise disappears, but the audio recording is still bad compared to the previous g4 i returned to amazon.
https://www.youtube.com/watch?v=B9d8oP-uAG8&feature=youtu.be

I have the same issue. Strange that everything is fine when using different app. Looks like firmware problem ? Did you sort it out ? I have just updated my phone to Android 6.0 v20c .

guys, can you try turn off wifi then record video , do you still have clicking sound ?

if u use a case, try record without the case.

Hi. I have switched my wifi off and I did not notice any changes. Still I can hear clicking noise. I do not use any cases. Strange that everything is fine when I using google camera open app... I found out that lots of people noticed the same issue. It cannot be hardware problem...

I have the same problem, but ONLY and ONLY if wifi is on, i get clicking sound in stock camera WITH wifi on, in other apps i dont have it, but when i turn it OFF , clicking sound is gone... even when i record video and during recording i turn of wifi, sound instantly dissapears, for me it's the wifi problem, i can upload video if you dont belive me

I have the same clicking noise with or without wifi on. I did not notice any issues when using open google camera app. Looks like it is stock camera app fault ?

MaciekMMM said:
I have the same clicking noise with or without wifi on. I did not notice any issues when using open google camera app. Looks like it is stock camera app fault ?
Click to expand...
Click to collapse
clicking sound comes near earpiece.what default camera does is that it records audio from secondary mic which is near earpiece.whereas 3rd party camera womt use secondary mic.that too clicking sound will come more when wifi/bluetooth is ON.

Same here, and clicking goes away with WiFi off.
Wanted to ask, did anybody return and got a replacement device based on this? Or even had it fixed by service?
I mean, are there devices that don't have this problem? Cause if there are, then it's a valid warranty/service request.

I have got my mother board replaced.
EPa said:
Same here, and clicking goes away with WiFi off.
Wanted to ask, did anybody return and got a replacement device based on this? Or even had it fixed by service?
I mean, are there devices that don't have this problem? Cause if there are, then it's a valid warranty/service request.
Click to expand...
Click to collapse

Was that the only problem it had? And is the problem gone now?

We purchased one of these in December and there was no issue with the phone. We had to return the phone for another reason and when we got it back it was updated to the latest version of Android Marshmellow (It was on Lollipop when it left) and the clicking was there. We also noticed a minor reduction in photo quality, not something I can put a finger on it, but when we first got it the photos were awesome, now they are not so clear, colourful, sharp.
Edit:
We sent it back for repair again due to the clicking and when we got it back (last night) nothing changed, it still makes the same noise.
I can stop the clicking but I have to turn off Wifi, Data and bluetooth and then it seems to go away.
As I'm new to Android I'm hesitant to see if I can take it back to Lollipop and see if it stops the problem.
What version of software are you on?
Does turning off Wifi, Data, Bluetooth help? Or does it just reduce the sound?
Do the pictures seem less then what a camera with these specs should have?

Marshmallow v20d. Yes turning off things makes the clicking go totally away. Can't comment on picture quality change, as I updated to marshmallow as soon as I got it.

Had mine sent two times in less than a month, on its way to the third this week.
First time was sent with this audio problem and battery swelling. They replaced the battery and the charging connectors, but said they could not reproduce the earpiece clicking noise during their tests, despite the fact that I had included in the phone a video example showing the problem, clear instructions on how to replicate the problem and the shop lady confirming - in writing - that she had tested and confirmed that there was a clicking noise problem. Problem was, when I received the phone from the first repair I was unable to test whether the audio problem was gone or not because they changed the last account associated to the phone, completely blocking me from accessing it and verify if the audio problem as still present.
Sent back a second time on the same day, with even more clear details on how to reproduce the audio problem - since they failed to reproduce the first time, I assumed it was still there - returned after a simple software upgrade and I was able to finally enter the phone. Came home, tested with WiFi (store's wifi was down) and the audio problem was still there, completely unchanged.
Tested without SIM (in case LTE/GSM etc. could be causing interference with WiFi), tested without SDCARD (at this point I was just trying to see what they did to NOT replicate the problem) and tested with 5GHz wifi, in case the problem was only with 2.4GHz bands. No change, the audio problem was always there.
After reading this thread, and other threads in different forums, I am certain that this is a hardware problem and I will demand that the store tech writes in the warranty sheet that he confirmed the problem, along with a very detailed step-by-step instruction guide to replicate the problem, video example included inside the phone and a link to video example hosted only for them to hear clearly what the problem is, just in case they fail to understand the obvious (https://youtu.be/oZOb8tIl5lw). Finally, I'm going to contact LG directly to report this situation and to take action if the incompetent brand techs fail to replicate and fix the problem yet again.
The only good part about all this is that they have been really fast, no more than week and a half (weekends included) for both "repairs".

NFC was the issue on my android Nokia 3
I have a brand new Nokia 3 running android 7.1.1
It also has the problem of audio clicks on video recordings. THE PROBLEM IS NFC. When NFC is disabled the clicks go away. Not impressed with a 2017 smartphone model having thus issue. Though Nokia probably have the Microsoft bug curse

I have the same problem with my 2016 LG G4. I sent my phone to LG Service and they replaced my speaker obviously not resolving the problem... now I'm sending it back again.

Question Pixel 6 pro screen glitch

Hi, anyone has this issue with pixel 6 pro. It only happens on video from YouTube and very intermittent. Does not happen to the same video. Have not seen it in full screen or on other apps. Very strange bug or is it hardware issue in which case I should get a replacement

wkJason said:
Hi, anyone has this issue with pixel 6 pro. It only happens on video from YouTube and very intermittent. Does not happen to the same video. Have not seen it in full screen or on other apps. Very strange bug or is it hardware issue in which case I should get a replacement
Click to expand...
Click to collapse
I'd suggest to use safemode and see if it still pops up then, in that case I'd contact Google. Of course you could always try a factory reset, but that's a heckload of trouble and wasted hours...

Morgrain said:
I'd suggest to use safemode and see if it still pops up then, in that case I'd contact Google. Of course you could always try a factory reset, but that's a heckload of trouble and wasted hours...
Click to expand...
Click to collapse
The hard part is that it happens only once a day or so that I struggle to capture it. So I'd probably have to run on safe mode for a long while, I'll see if I can get Google to replace. Cheers

I've never had that, I'd RMA that if I were you!

wkJason said:
Hi, anyone has this issue with pixel 6 pro. It only happens on video from YouTube and very intermittent. Does not happen to the same video. Have not seen it in full screen or on other apps. Very strange bug or is it hardware issue in which case I should get a replacement
Click to expand...
Click to collapse
I definitely had that happen last week when I was watching Youtube! This was after a factory reset too so I wasn't sure what was happening. Same exact thing, lines flashed across the screen just like yours. I have not seen it happen since or perhaps I haven't been watching enough videos on the phone since.
Have you contacted support, and what did they say? I'm kind of scared to contact them with all the outsourcing now and other stories I've been seeing about them not being as helpful as they used to be.

selayan said:
I definitely had that happen last week when I was watching Youtube! This was after a factory reset too so I wasn't sure what was happening. Same exact thing, lines flashed across the screen just like yours. I have not seen it happen since or perhaps I haven't been watching enough videos on the phone since.
Have you contacted support, and what did they say? I'm kind of scared to contact them with all the outsourcing now and other stories I've been seeing about them not being as helpful as they used to be.
Click to expand...
Click to collapse
I also had this problem happen only once, watching a youtube video. maybe it can be a software glitch?

iliya8801 said:
I also had this problem happen only once, watching a youtube video. maybe it can be a software glitch?
Click to expand...
Click to collapse
I'm not sure but am wondering the same thing. I was not able to get a hold of Google support but will try after the new year. If the OP can see it happening randomly I bet it is happening randomly for us too but we haven't caught it again. It looks like those old CRT TV's. I unfortunately was not able to get screen recorder open in time to capture when it was happening.

selayan said:
I'm not sure but am wondering the same thing. I was not able to get a hold of Google support but will try after the new year. If the OP can see it happening randomly I bet it is happening randomly for us too but we haven't caught it again. It looks like those old CRT TV's. I unfortunately was not able to get screen recorder open in time to capture when it was happening.
Click to expand...
Click to collapse
There is no need to record your screen. you can send google the op recording
I hope google will fix this phone.. I guess that is what you get for being a Tensor early adopter.

I just had this happen too for the first time, happened to quickly to get any recording of it. Also on YouTube as I was adding a video to my watch later. Are you using Vanced by any chance? Maybe it's just the software glitch with that?! Hope there's no hardware fault going on here...

cd993 said:
I just had this happen too for the first time, happened to quickly to get any recording of it. Also on YouTube as I was adding a video to my watch later. Are you using Vanced by any chance? Maybe it's just the software glitch with that?! Hope there's no hardware fault going on here...
Click to expand...
Click to collapse
I am using the regular Youtube app since I pay for premium. I don't think its related to any app as the OP said it also happened on other videos.

Also have this happen to me somewhat often (once or twice a day), but it's only ever in the youtube app. I'm using the YouTube vanced app and It's never happened in any other app.

kooper100 said:
Also have this happen to me somewhat often (once or twice a day), but it's only ever in the youtube app. I'm using the YouTube vanced app and It's never happened in any other app.
Click to expand...
Click to collapse
Interesting.....let's hope a fix is on it's way at some point...

Have you guys noticed a graphical glitch in Google photos? When in landscape and the video is paused and you scroll up from the bottom of the screen for your settings, a glitch appears!
It was first mentioned in Reddit.

I've had the same thing, but it appears at the bottom of the screen (it's happened a few times, maybe 5 or 6) - and for mine it was about an inch high. It was really odd - never seen a glitch like that before. usually you can tell if it's the display or software but this was very similar to op's - and it stayed for like 10 seconds. using Brave Browser, not watching a video (pixel 6 pro on december build)

YES YES YES! Thank you for the post, OP!
This wasn't an issue till about five days ago and it only occurs in the YouTube application! It's difficult to reproduce, but usually having a video running, opening the comments section then successively minimizing and maximizing the video (in Portrait mode) can trigger this error.
I suspect it has something to do with a change in refresh rate, since this particular change causes just that.
It's not annoying to the point I have considered turning the phone back, but it's mildly concerning especially since the first time it occurs, you're unsure whether it's a hardware or software issue.

Same here with YouTube Vanced in the exact same Spot, never seen in another app

Try newpipe instead. Hint: no ads