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Hey folks,
I've searched the forum and Googled this issue, and I haven't seen it in quite this way, so I'm going to just ask it. And maybe this is is just a misunderstanding of how Caller ID works on the Excalibur, so please correct me if I am wrong:
My Caller ID works fine for those numbers that are in my Contact List, or course. By this, I mean I see both name and phone number. But for unknown numbers, I see just the number and no name. Which is annoying, to say the least.
I have noticed this more since I had to restore my Contacts a couple weeks ago, although I don't think that has anything to do with it. I see no Phone setting that affects this.
Okay, so the question is, is this the natural state of affairs for Caller ID in wm6.1? If the number is not in your contacts, you don't get full Caller ID? Or am I missing a setting or a registry entry or something?
DF
darkfire62 said:
Hey folks,
I've searched the forum and Googled this issue, and I haven't seen it in quite this way, so I'm going to just ask it. And maybe this is is just a misunderstanding of how Caller ID works on the Excalibur, so please correct me if I am wrong:
My Caller ID works fine for those numbers that are in my Contact List, or course. By this, I mean I see both name and phone number. But for unknown numbers, I see just the number and no name. Which is annoying, to say the least.
I have noticed this more since I had to restore my Contacts a couple weeks ago, although I don't think that has anything to do with it. I see no Phone setting that affects this.
Okay, so the question is, is this the natural state of affairs for Caller ID in wm6.1? If the number is not in your contacts, you don't get full Caller ID? Or am I missing a setting or a registry entry or something?
DF
Click to expand...
Click to collapse
How does the phone know more than the number of the caller if not in contacts???
I was thinking of the way my landline phone (yes, I still have one of those, but I may be canning it soon) gets its Caller ID information. Verizon just sends it down the line to the phone. I thought T-Mobile did the same thing, the service just sends the necessary info down the line to the phone, but I thought that was a given (Caller ID) with wireless phone service. Maybe I'm mistaken, which maybe someone could clarify for me?
Now to me, what I'm getting seems like "partial" Caller ID, the number without the name? Or maybe I'm just totally confused on it all, been a rough week...
I have yet to see Caller ID show a name on a cell phone if it's not in your contacts. Verizon included.
I didn't mean Verizon's wireless service, I meant their landline service.
Never mind, went over to T-Mobile, that's the way it's sent down, number only. Thanks.
darkfire62 said:
Hey folks,
I've searched the forum and Googled this issue, and I haven't seen it in quite this way, so I'm going to just ask it. And maybe this is is just a misunderstanding of how Caller ID works on the Excalibur, so please correct me if I am wrong:
My Caller ID works fine for those numbers that are in my Contact List, or course. By this, I mean I see both name and phone number. But for unknown numbers, I see just the number and no name. Which is annoying, to say the least.
I have noticed this more since I had to restore my Contacts a couple weeks ago, although I don't think that has anything to do with it. I see no Phone setting that affects this.
Okay, so the question is, is this the natural state of affairs for Caller ID in wm6.1? If the number is not in your contacts, you don't get full Caller ID? Or am I missing a setting or a registry entry or something?
DF
Click to expand...
Click to collapse
I thought I was having that Problem..
but im now having the problem with the Pictures not coming up.
tdavis75 said:
I have yet to see Caller ID show a name on a cell phone if it's not in your contacts. Verizon included.
Click to expand...
Click to collapse
In Canada Rogers offers this service. They call it Name Display
^^^^^^^^^^^yup dont forget fido too lol
when i go to my call history, 95% of my calls, made or received, come up as unknown! it is pissing me off. all the numbers that are showing up as unkown are number that are stored in my contacts. when the call is made or received the name and picture show up. but a couple of days later it is switched and is shown as a unknown caller! i heard it may have something to do with active sync,, but iam not sure of that. on all my other wm devices this has never happened.
please give me some feed back
anybody else notice this?
sorry, don't have an answer but same problem here.
i second the pissing of the offness.
my unknowns seem to be happening for no reason at all as well.
Unknown numbers can be down to three factors (also on many other WinMo devices).
1, You have the same number duplicated in Contacts under different spelling causing a search error.
2, You have synced Outlook with another software (ie. Nokia or Samsung) that causes slight changes in the Outlook Database. (This can also cause "+" to be omitted from numbers when synced.
3, Not using the latest Activesync software in XP.
Solution I found is to erase all contacts in Outlook (they will remain in the deleted items folder for restore so if all fails you can transfer them back). Edit items in the phone so all are tidy with no duplicates. Then resync.
It's none of those things for me. It just says unkown during the call. If I click View Contact, it'll go to the correct contact in the address book.
Farsquidge said:
Unknown numbers can be down to three factors (also on many other WinMo devices).
1, You have the same number duplicated in Contacts under different spelling causing a search error.
2, You have synced Outlook with another software (ie. Nokia or Samsung) that causes slight changes in the Outlook Database. (This can also cause "+" to be omitted from numbers when synced.
3, Not using the latest Activesync software in XP.
Solution I found is to erase all contacts in Outlook (they will remain in the deleted items folder for restore so if all fails you can transfer them back). Edit items in the phone so all are tidy with no duplicates. Then resync.
Click to expand...
Click to collapse
Its None of those for me as well. I just noticed this and yes the contacts are stored in my phone correctly. Hope someone comes up with a solution soon. The call history feature is effectively useless this way... except of course, you have a super brain and can remember all your numbers!
iam the original poster of this problem and also for me these aren't the problems, i try it out and still the same thing, contacts are stored, but still shown unknown number in the call history, that is located in the home tab of touch flo
I've noticed that when my phone is ringing, caller ID works fine and displays the person's name and contact picture. But as soon as I answer the call, it sometimes says "unknown" (though I just received a call and it displayed properly).
I synced my contacts with my exchange server via direct push, not Activesync. And I don't have any dupes.
It just seems like caller ID is a bit on the wonky side...
I also checked dupes and other things.
It can't figure out the pattern.
I called someone today who's phone number I know is in another contact record but it showed the correct call.
Then sometimes I get the "unknown".
e_dogg said:
I've noticed that when my phone is ringing, caller ID works fine and displays the person's name and contact picture. But as soon as I answer the call, it sometimes says "unknown" (though I just received a call and it displayed properly).
I synced my contacts with my exchange server via direct push, not Activesync. And I don't have any dupes.
It just seems like caller ID is a bit on the wonky side...
Click to expand...
Click to collapse
This is exactly what I see on my tilt2 as well. I can see who is calling, I answer, and then when I pull the phone away from my ear to hit the end call button it says "unknown caller". The caller information DOES show up in my call history, so the only time I am seeing this problem is during the call.
My freind just bought a Galaxy nexus, he had a nokia phone and I told him to sync his contact with google to get them on his GN. everything thing went well and all of his contacts now shows in pepoles app in the phone.
when he recives a call the name will be displayed in the caller ID and in the miss call notification bar but not in the call log. all incoming, outgoing and miss call in the call log don't show names only numbers but in the contact list it shows all of his contacts. any ideas? suggesions?
I have the same problem even though my previous phone was Nexus One!
Solution
I found a work around the problem that I've read somewhere but i can't remember. Basically add to your contact's phone number the international key +1, +2, +44 etc. It's long an painful but it can't be helped .
Gale6 said:
I found a work around the problem that I've read somewhere but i can't remember. Basically add to your contact's phone number the international key +1, +2, +44 etc. It's long an painful but it can't be helped .
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Click to collapse
Thanks for the trick, it would take him sometime to edite 500+ numbers but it does the job
Akarim47 said:
Thanks for the trick, it would take him sometime to edite 500+ numbers but it does the job
Click to expand...
Click to collapse
search the market. there are apps that can do this for you
Gale6 said:
I found a work around the problem that I've read somewhere but i can't remember. Basically add to your contact's phone number the international key +1, +2, +44 etc. It's long an painful but it can't be helped .
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Click to collapse
Close but no cigar...
I live in Argentina and all my previous android phones used to work fine (caller id contact name was displayed) even if you used the international dialing prefix for Argentina mobile phones + 54 9 XXXXXXXXXX.
After getting my GN i found that contact names would not be recognized unless i take the "9" out of each number, which is inconvenient if you travel a lot overseas and you need to call back.
Is there any way to set the maximum digits that Android matches to a contact phone number ??
I was having this exact same problem and changing the code to (+44) (UK) did not work. I have searched long and hard as to why this is happening and I don't know. It is not due to the fact is not at +44 because sometimes the contact name will display and other times it won't. Is no-one else having this issue? It happens for the Messaging too! Gets quite annoying after a bit
I have same problem
I got an Irish Galaxy Nexus a couple of weeks ago (my 1st smartphone and 1st Android).
All my numbers are saved in international format, ie. southern Ireland numbers like 0861234567 are stored as +353861234567 and UK numbers like 07845123456 are stored as +447845123456.
The problem arises when someone rings me and their number shows in non international format - it doesn't show the persons name from contacts.
This was never a problem with any phone I had previously - any ideas?
Please see http://code.google.com/p/android/issues/detail?id=24026. There's no solutions yet, though.
Sent from my Galaxy Nexus using Tapatalk
Gale6 said:
I found a work around the problem that I've read somewhere but i can't remember. Basically add to your contact's phone number the international key +1, +2, +44 etc. It's long an painful but it can't be helped .
Click to expand...
Click to collapse
That doesn't work for me, I always have saved my numbers in international format but this just seems to be a bug with how the nexus matches numbers with contacts.
All previous phones (non smartphones) I have owned have not had problems like this, I think all they used to do was.match the last 7 digits of the number against the contacts.
Hi all, just a strange issue I am having I hope you can help me. I noticed when dialing by name when new, this phone kept wanting to bring up the home number when I want to dial the mobile by default. So, I headed into the contacts and discovered I could set the "default" number by either long pressing the desired number and selecting "set default" which then puts a blue check mark next to it, or I could be in the contact, press menu, then "mark as default" which opens a window where I can select the default email, phone number, etc which also will put a blue check next to the number.
Now then, all my contacts are stored on Google, nothing on the phone or SIM itself. For some reason, the default number for one of the most frequently called people in my address book will not "stick". I mark it as default, I can dial by name and it shows up correctly, but then the next time I go to do it (sometimes even 5 minutes later), it will be back to having no default number set and gives me the home number instead of mobile.
Oddly enough, the three other numbers I marked with a default number never do this to me and work every time, only the one contact entry doesn't work. I can't think of any other reasons why this is happening. My ONLY thought was that for some reason when syncing, Google keeps over-riding the marked default number. But why would it do it for JUST this one contact and not the other 3?!
Any ideas? Looking forward to thoughts. Kind of an embarrassing problem since it's so simple, but I can't figure it out...
www.google.com/contacts
Do you have more specific of a suggestion than simply giving me the site which I have already been to a couple times? The Google contacts interface doesn't seem to support "default numbers" and there is no way I could find to set a default number via the web interface. I believe the default number is an "on phone" setting. Thus, I am confused why it works on some contacts and not all.
Update: I noticed this same contact also won't upload changes to phone numbers, addresses, etc made on the phone for some reason, so this could be more of a Google sync problem. Again, it's only this one contact.
If I make changes to other contacts, they are reflected on Google's servers correctly. If I make a change to the phone number of this specific contact, after a few minutes, it goes back to what it previously was. It seems it's always pulling down from Google's servers and replacing the changes I made on my phone. It's like somehow only this contact was set to only pull down information, not upload it also. I also could not find any settings for changing the location of the "master" when there are changes or conflicts or anything like that on Google's website.
Anyone else have any suggestions? Thanks in advance.
Bump to the top, still have this issue.
Not much help here, as I'd love to know how to do this at a higher 'Google' level than just on my phone too. Are you syncing contacts with any other applications? For example, Facebook?
No, it's a stock Galaxy S4. Although you bring up another question I have had. When I have my contacts on Facebook synced "only with existing contacts", friends on Facebook still show up when I try to dial by name even though they do NOT show up in my address book. What's up with that? Is that the fault of Facebook? I seem to remember my HTC phone doing this as well, so I disabled syncing with Facebook contacts completely.
Today I tried removing the Google account, clearing the data and cache for contacts and contact storage, then adding the Google account again and letting contacts sync. I then set default numbers for 5 phone numbers. 10 minutes later, all but the one contact I have had problems with still had the default number set. The one contact cleared the default number - again. I just don't get it...
02CWRX said:
Hi all, just a strange issue I am having I hope you can help me. I noticed when dialing by name when new, this phone kept wanting to bring up the home number when I want to dial the mobile by default. So, I headed into the contacts and discovered I could set the "default" number by either long pressing the desired number and selecting "set default" which then puts a blue check mark next to it, or I could be in the contact, press menu, then "mark as default" which opens a window where I can select the default email, phone number, etc which also will put a blue check next to the number.
Now then, all my contacts are stored on Google, nothing on the phone or SIM itself. For some reason, the default number for one of the most frequently called people in my address book will not "stick". I mark it as default, I can dial by name and it shows up correctly, but then the next time I go to do it (sometimes even 5 minutes later), it will be back to having no default number set and gives me the home number instead of mobile.
Oddly enough, the three other numbers I marked with a default number never do this to me and work every time, only the one contact entry doesn't work. I can't think of any other reasons why this is happening. My ONLY thought was that for some reason when syncing, Google keeps over-riding the marked default number. But why would it do it for JUST this one contact and not the other 3?!
Any ideas? Looking forward to thoughts. Kind of an embarrassing problem since it's so simple, but I can't figure it out...
Click to expand...
Click to collapse
I have the same issue and it ticks me off every time, and it happens with any contact that has multiple numbers. There doesn't seem to be any way to choose the alternate numbers when you do search by name from the dialpad. you have to do it from the favorites or the contacts tab instead.
Does yours clear the default from EVERY contact that has multiple numbers? Mine only clears the set default number from ONE SPECIFIC contact, and I can't figure out what the difference between that contact and any other contact is. Or, if you are saying you can't figure out how to set the default numbers at all, I gave instructions on how to do it two different ways in the post you quoted.
As for selecting an alternate number from the dial pad, I figured that out too. So, let's say you want to call Mike. Dial 6453 (MIKE) and you should see the name pop up. To the right of the name is a down arrow with a number above it. The number is telling you how many contacts what you have dialed matches. Tap the down arrow and you will see a list of people and their numbers under them (or just the one person if that's all that matches). If you tap again on the name, you will in fact be given a choice on which number to dial (assuming the contact has more than one number saved for them).
So basically, it's a long annoying process that shouldn't have to happen, but it is possible to do it. You have to start dialing by name, then make a screen selection, then another selection, then another, then finally the dial pad is pre-filled with the number, but then you have to remember to hit the actual call button at the end of all that crap. I find it's easier to find a text from the person and swipe the screen to dial them that way sometimes (or from within the text tap the call icon), or from the call history tap the call icon. Or of course as you said, favorites or contacts.
My HTC used to just let you dial by name, tap the number you wanted, then it would start calling. Easy peasy.
Bump to the top again... Still trying to figure this out. So annoying.
Bump. I dial this number every day...
Some stupid questions: 1. Do you have more than one contact details of the same person? 2. Did you delete and re-add the contact. Also delete from all other syncs?
Sent from my Nexus 7 using Tapatalk 4 Beta
The contact is only listed as a Google contact, and has no other links or connections from other sources. Facebook is not synced, nor is anything else. It's only Google contacts. I haven't tried deleting and re adding yet. I guess that's a simple thing to try, its just that there is a lot of info in there, haha.
Ok, via web browser on the PC I exported the contact, deleted it, and synced my phone. Contact was gone. I then added a contact via web browser, typed in all the same info, synced the phone, and the contact is back. I then selected the mobile number, marked it as default, synced the contacts again, and there was no longer a default check mark next to the mobile number.
I have at least 3 other contacts where I don't have this problem at all. They are all stored on Google, they are all friends on Facebook (even though they aren't linked to FB in the contacts because of the above listed problem where everyone on FB shows up when dialing by name), they are all in circles on Google Plus. I can't figure this out at all. What the heck...
HI.
I have just 2 day with this phone and im really messed up with this. Happens that whenever a call is coming in, doesnt show "contact name" thats saved on my google acount, it just show the numeric number.
I tried messed with some advice that i read on google, but nothing has worked.
Do you have any advice?