Develop Bugs

Contact Name not showing for Phone Calls - sometimes

My HTC TP2, WM Prof 6.1 has stopped showing some contact names on phone calls and texts. I think it is only out of area code numbers - although some out of town numbers do show the contact name. I think (sorry for all the "I think") all my area code numbers do show the the contact names. It may have all started when I deleted all my SIM contacts and moved them to Outlook Contacts, or when I turned Touch Flow 3D.
Do I have to add a "1" before the number in my contacts. The incoming out of area code phone numbers do have the "1".

thebrenda said:
My HTC TP2, WM Prof 6.1 has stopped showing some contact names on phone calls and texts. I think it is only out of area code numbers - although some out of town numbers do show the contact name. I think (sorry for all the "I think") all my area code numbers do show the the contact names. It may have all started when I deleted all my SIM contacts and moved them to Outlook Contacts, or when I turned Touch Flow 3D.
Do I have to add a "1" before the number in my contacts. The incoming out of area code phone numbers do have the "1".
Click to expand...
Click to collapse
easy test... when you get a phone call from someone who you KNOW is in your contact list but its not showing their photo and name etc when they call at the end of the call use the number they called you on and replace it in your phonebook... the next time they call you'll know what has to be different. If when they call it's in a different format or an extra number at the start etc.
That'd be where I would start!
I know on my set up if the number isn't associated with a contact it will ask me if I want to save the number to my phone book or add to an existing contact. If you dont get that pop up then you'll just have to do it manually.

thebrenda said:
My HTC TP2, WM Prof 6.1 has stopped showing some contact names on phone calls and texts. I think it is only out of area code numbers - although some out of town numbers do show the contact name. I think (sorry for all the "I think") all my area code numbers do show the the contact names. It may have all started when I deleted all my SIM contacts and moved them to Outlook Contacts, or when I turned Touch Flow 3D.
Do I have to add a "1" before the number in my contacts. The incoming out of area code phone numbers do have the "1".
Click to expand...
Click to collapse
You need to update your profile and signature to tell us more about what carrier you use and what version of ROM your phone has.
I'm on T-Mobile, and a "1" is not required for dialing.

[Q] Caller ID mapping

I have my new HTC Trophy set up to sync with Exchange/Outlook. I'm in Norway, so my contacts phone numbers are stored in Outlook in this format: +47 12345678
Now, when in Norway and getting incoming calls from 12345678, the phone does not recognize the caller.
Is this a known issue? Any workarounds other than removing +47 from all my contacts?

I'm having the same issue!
Anyone know how to setup WP7 to recognize not only the full number?

Nothing new here?

i noticed that in the windows live contacts section you can specify which country the contact is in,..would that help?
i don't know..i'm not having these problems to be honest!

In outlook you store the phone number with +47 but when you dial the number, you want to dial it without the +47
Is that correct?
I have had similar issues with other phones with extra "0" in between region/country/city codes, for example in Germany.
I have a couple of ideas:
1. There is the International Dialing assist function. I have no idea what it does other than what's described undertneat it... Does that do anything helpful?
2. What if you create a separate Windows Live account, and add in /copy your contacts, without the +47; then link the two contacts. The contacts will appear as just 1 contact in your phone, and you'll have the option to call with or without the +47

So here is the deal:
I have set all my contacts mobile numbers using the right local area code (for example 04111-8181-8181) so when I’m traveling to other city the call is routed correctly. But when someone call me I receive the number without the area code (example 8181-8181) and the phone did not match this with the contact.
So the problem is not when I'm dialing the number but when I receive an incoming call from my contacts.
I don't know what this International Assist do too but is turned On.
And hboos, I didn't find where I do set up this Country in Live Contacts but I don't think that this is the problem since all of my most important contacts are coming from Outlook.
Thanks

I store all my contacts like this one: +49123456 without any spaces. My HD7 recognizes them all. Perhaps you have to remove the space?

Well, if removing the spaces/formatting doesn't work, you can always go with my other suggestion. Create a separate address book in a Windows Live account with the incoming CID number, and link the two contacts on WP7 (open contact 1, click the chain link at the bottom, click contact 2). WP7 is even smart enough to suggest you likely links.

Talys, this suggestion lead me to another question: Is there one button to link all my contacts or I need to go one by one (because I have 1200+ contacts).
I'll try to remove the spaces.

Just an update, didn't work removing all the spaces

I've got the same problem. Living in Norway, syncing with Exchange/Outlook and storing all my phone numbers with a +47 prefix. I'm sure creating a windows live contact for each of my Exchange/Outlook contact and link them would work. But with 800+ contacts, the thought of maintaining two lists doesn't sound like a feasible solution for me.
I've tried the following.
Using a 0047 prefix instead of the +47. Same problem.
Removing any spaces that Outlook add automatically. Same problem
Using a windows live contacts instead of Outlook/Exchange contacts. Same problem.
The best solution I've come up with so far, is to store all my Outlook/Exchange contacts with two numbers. One without the prefix and one with. This isn't really working either I like to store mobile number where they belong.
However, everything seams to work as expected with SMS/MMS messages. The +47 prefix doesn’t cause any problems what so ever.

Now with some developers already getting access to WP7 registry I think it's a matter of time to find the entry to edit

surfing10 said:
Talys, this suggestion lead me to another question: Is there one button to link all my contacts or I need to go one by one (because I have 1200+ contacts).
I'll try to remove the spaces.
Click to expand...
Click to collapse
I don't think there's a button to automatically link your contacts.... that's a lot of contacts to link! But you only need to link the ones that are important for Call Display, right? So the list would be smaller?

i always have the same problem on wm6 and had was to edit the registry caller ID match the default is 8 so if you change it to 6 or 7 then it will be ok..so its just to get access to the wp7 registy to change that setting

jullian_d said:
i always have the same problem on wm6 and had was to edit the registry caller ID match the default is 8 so if you change it to 6 or 7 then it will be ok..so its just to get access to the wp7 registy to change that setting
Click to expand...
Click to collapse
Sorry to bring that again but that's THE POINT!! We need to hack the registry to edit this.
Anyone have done this?

surfing10 said:
Sorry to bring that again but that's THE POINT!! We need to hack the registry to edit this.
Anyone have done this?
Click to expand...
Click to collapse
no....there is no access YET to the registry or file system

try this reg key
Code:
[HKEY_CURRENT_USER\ControlPanel\Phone]
"CallIDMatch"=dword:7

Have you tried Settings -> Applications -> phone and International assist - On?

jullian_d said:
i always have the same problem on wm6 and had was to edit the registry caller ID match the default is 8 so if you change it to 6 or 7 then it will be ok..so its just to get access to the wp7 registy to change that setting
Click to expand...
Click to collapse
I don't think this is the problem, or if it is, the default value is higher than 8 as all phonenumbers in Norway has 8 digits. 11 if you also count the +47.
In any case, works fine for me using Telia in Sweden - I have numbers stored in a variety of ways including +46 (0123) 12345 as well as +4612312345 and they all seem to show who's calling. Could be it's operator dependant somehow?

I have the same problem, my contacts are synced from Google. Country Slovenia, format +386 31xxxxxx. Number does not link to name of the contact. Tried Caller ID fix from http://forum.xda-developers.com/showthread.php?t=907971, but problem remains. Can someone try and see if it works for him?

[Q] Gmail Contacts - Missing Phone Numbers (only mobile & work numbers sync to phone)

[Q] Gmail Contacts - Missing Phone Numbers (only mobile & work numbers sync to phone)
Hello all,
Just got my first wp7 (samsung focus) a few days ago and there are some glaring issues that need to be worked on through MS updates, but there is one in particular that is bugging me.
Gmail Contacts: The issue I'm having is they sync, but only certain phone numbers. For instance, my girlfriend has 4 numbers. A mobile, two work numbers, and a google voice number. My phone will only sync her mobile & main work number so I do not have access to either her google voice number (which I really need) and her secondary work line.
Is there something I'm missing? Or is this just one of the things they will be addressing at some point down the line? Hopefully there is something I am missing as I need to at the very least have access to everybody's contact information.
Thanks in advance

Well, for now,I just made a second contact for her with her google voice # as her mobile. I know the OS is new, but I hope they get the contact issues worked out sooner rather than later as the main function of my phone is still contact with humans (for now).

well afaik thats just because exchange does not support the other number fields

bommel0815 said:
well afaik thats just because exchange does not support the other number fields
Click to expand...
Click to collapse
Will it work if change the gmail sever to the IMAP address?

I had this problem also.
I'm afraid to say that I looked all over the internet and couldn't find a solution for this.
I fixed it by changing phone number types to known once, e.g mobile, work, home (other is not supported).

IMAP = email only, no contacts, calendar, or anything else.

That's a weird one, I haven't run into this problem yet. I just looked at 3 people who I know I have a pager (really their Skype Numbers), work number, home number, cell number and Work 2/company and all showed up just fine on my DVP. hmm...

[Q] Dialing By Name Problems (Update: Google Sync Problem)

Hi all, just a strange issue I am having I hope you can help me. I noticed when dialing by name when new, this phone kept wanting to bring up the home number when I want to dial the mobile by default. So, I headed into the contacts and discovered I could set the "default" number by either long pressing the desired number and selecting "set default" which then puts a blue check mark next to it, or I could be in the contact, press menu, then "mark as default" which opens a window where I can select the default email, phone number, etc which also will put a blue check next to the number.
Now then, all my contacts are stored on Google, nothing on the phone or SIM itself. For some reason, the default number for one of the most frequently called people in my address book will not "stick". I mark it as default, I can dial by name and it shows up correctly, but then the next time I go to do it (sometimes even 5 minutes later), it will be back to having no default number set and gives me the home number instead of mobile.
Oddly enough, the three other numbers I marked with a default number never do this to me and work every time, only the one contact entry doesn't work. I can't think of any other reasons why this is happening. My ONLY thought was that for some reason when syncing, Google keeps over-riding the marked default number. But why would it do it for JUST this one contact and not the other 3?!
Any ideas? Looking forward to thoughts. Kind of an embarrassing problem since it's so simple, but I can't figure it out...

www.google.com/contacts

Do you have more specific of a suggestion than simply giving me the site which I have already been to a couple times? The Google contacts interface doesn't seem to support "default numbers" and there is no way I could find to set a default number via the web interface. I believe the default number is an "on phone" setting. Thus, I am confused why it works on some contacts and not all.
Update: I noticed this same contact also won't upload changes to phone numbers, addresses, etc made on the phone for some reason, so this could be more of a Google sync problem. Again, it's only this one contact.
If I make changes to other contacts, they are reflected on Google's servers correctly. If I make a change to the phone number of this specific contact, after a few minutes, it goes back to what it previously was. It seems it's always pulling down from Google's servers and replacing the changes I made on my phone. It's like somehow only this contact was set to only pull down information, not upload it also. I also could not find any settings for changing the location of the "master" when there are changes or conflicts or anything like that on Google's website.
Anyone else have any suggestions? Thanks in advance.

Bump to the top, still have this issue.

Not much help here, as I'd love to know how to do this at a higher 'Google' level than just on my phone too. Are you syncing contacts with any other applications? For example, Facebook?

No, it's a stock Galaxy S4. Although you bring up another question I have had. When I have my contacts on Facebook synced "only with existing contacts", friends on Facebook still show up when I try to dial by name even though they do NOT show up in my address book. What's up with that? Is that the fault of Facebook? I seem to remember my HTC phone doing this as well, so I disabled syncing with Facebook contacts completely.
Today I tried removing the Google account, clearing the data and cache for contacts and contact storage, then adding the Google account again and letting contacts sync. I then set default numbers for 5 phone numbers. 10 minutes later, all but the one contact I have had problems with still had the default number set. The one contact cleared the default number - again. I just don't get it...

02CWRX said:
Hi all, just a strange issue I am having I hope you can help me. I noticed when dialing by name when new, this phone kept wanting to bring up the home number when I want to dial the mobile by default. So, I headed into the contacts and discovered I could set the "default" number by either long pressing the desired number and selecting "set default" which then puts a blue check mark next to it, or I could be in the contact, press menu, then "mark as default" which opens a window where I can select the default email, phone number, etc which also will put a blue check next to the number.
Now then, all my contacts are stored on Google, nothing on the phone or SIM itself. For some reason, the default number for one of the most frequently called people in my address book will not "stick". I mark it as default, I can dial by name and it shows up correctly, but then the next time I go to do it (sometimes even 5 minutes later), it will be back to having no default number set and gives me the home number instead of mobile.
Oddly enough, the three other numbers I marked with a default number never do this to me and work every time, only the one contact entry doesn't work. I can't think of any other reasons why this is happening. My ONLY thought was that for some reason when syncing, Google keeps over-riding the marked default number. But why would it do it for JUST this one contact and not the other 3?!
Any ideas? Looking forward to thoughts. Kind of an embarrassing problem since it's so simple, but I can't figure it out...
Click to expand...
Click to collapse
I have the same issue and it ticks me off every time, and it happens with any contact that has multiple numbers. There doesn't seem to be any way to choose the alternate numbers when you do search by name from the dialpad. you have to do it from the favorites or the contacts tab instead.

Does yours clear the default from EVERY contact that has multiple numbers? Mine only clears the set default number from ONE SPECIFIC contact, and I can't figure out what the difference between that contact and any other contact is. Or, if you are saying you can't figure out how to set the default numbers at all, I gave instructions on how to do it two different ways in the post you quoted.
As for selecting an alternate number from the dial pad, I figured that out too. So, let's say you want to call Mike. Dial 6453 (MIKE) and you should see the name pop up. To the right of the name is a down arrow with a number above it. The number is telling you how many contacts what you have dialed matches. Tap the down arrow and you will see a list of people and their numbers under them (or just the one person if that's all that matches). If you tap again on the name, you will in fact be given a choice on which number to dial (assuming the contact has more than one number saved for them).
So basically, it's a long annoying process that shouldn't have to happen, but it is possible to do it. You have to start dialing by name, then make a screen selection, then another selection, then another, then finally the dial pad is pre-filled with the number, but then you have to remember to hit the actual call button at the end of all that crap. I find it's easier to find a text from the person and swipe the screen to dial them that way sometimes (or from within the text tap the call icon), or from the call history tap the call icon. Or of course as you said, favorites or contacts.
My HTC used to just let you dial by name, tap the number you wanted, then it would start calling. Easy peasy.

Bump to the top again... Still trying to figure this out. So annoying.

Bump. I dial this number every day...

Some stupid questions: 1. Do you have more than one contact details of the same person? 2. Did you delete and re-add the contact. Also delete from all other syncs?
Sent from my Nexus 7 using Tapatalk 4 Beta

The contact is only listed as a Google contact, and has no other links or connections from other sources. Facebook is not synced, nor is anything else. It's only Google contacts. I haven't tried deleting and re adding yet. I guess that's a simple thing to try, its just that there is a lot of info in there, haha.

Ok, via web browser on the PC I exported the contact, deleted it, and synced my phone. Contact was gone. I then added a contact via web browser, typed in all the same info, synced the phone, and the contact is back. I then selected the mobile number, marked it as default, synced the contacts again, and there was no longer a default check mark next to the mobile number.
I have at least 3 other contacts where I don't have this problem at all. They are all stored on Google, they are all friends on Facebook (even though they aren't linked to FB in the contacts because of the above listed problem where everyone on FB shows up when dialing by name), they are all in circles on Google Plus. I can't figure this out at all. What the heck...

S9 Text Messages - How to tell which number for a contact I am texting with

Since replacing my S7 with an S9, I can no longer tell what number of a contact I am text messaging with. I have several family members and friends/coworkers where I have them as a contact but with both work and home cell phone numbers. There are times when I need to text them on their work phone and times when I need to only text them on their personal cell number. On my S7 I used to be able to see the phone number (or even email address if I was texting an email address for a reminder or something) underneath the contact's name at the top while in that text messaging exchange, but when moving to the S9, it only displays their name at the top. Tapping on the contact name does no good as it just takes me to the contact card for that person and shows me all of their available contact numbers/addresses. Any idea how to clearly/quickly tell which number that text exchange is with (other than by guessing based on the context of the past messages in that exchange?)
This comes in handy for reminders for myself as well. I have several different text strings going with myself to send reminders to my work email, home email, etc. There is no way to easily tell which number or email I am sending a text to unless I'm missing something.
Thanks for any help!

I had to load up Samsung messages to look at that since i used it 2 minutes before i decided i didn't like it. The only way i can see is when you click on the contact's name their number shows with a > besides it. Click on their number and select the number to text. Inside a text i see no way of identifying the number. I see your problem though. My son works in a high security area where he might text me from his business phone but never from his personal phone while there. If he texts me I alway just reply to wherever the txt comes from. So far it's worked but I can see where it may not if he moves from one area to another.

You can tap the phone icon in a text message and it will pull up the dialer and show you which number it is. Like I have my wife's work cell and her personal numbers and I have them designated as mobile and work. Hope that helps.

Probably easier to create a new contact for each number tbh

*Detection* said:
Probably easier to create a new contact for each number tbh
Click to expand...
Click to collapse
If I have contacts with multiple numbers, I just designate what each number is like I did with my wife. On the S9, if she texts me from her work phone, it doesn't add to the currently ongoing text conversation I have, it is a new text thread.