Contact Name not showing for Phone Calls - sometimes - Touch Pro2, Tilt 2 Windows Mobile General

My HTC TP2, WM Prof 6.1 has stopped showing some contact names on phone calls and texts. I think it is only out of area code numbers - although some out of town numbers do show the contact name. I think (sorry for all the "I think") all my area code numbers do show the the contact names. It may have all started when I deleted all my SIM contacts and moved them to Outlook Contacts, or when I turned Touch Flow 3D.
Do I have to add a "1" before the number in my contacts. The incoming out of area code phone numbers do have the "1".

thebrenda said:
My HTC TP2, WM Prof 6.1 has stopped showing some contact names on phone calls and texts. I think it is only out of area code numbers - although some out of town numbers do show the contact name. I think (sorry for all the "I think") all my area code numbers do show the the contact names. It may have all started when I deleted all my SIM contacts and moved them to Outlook Contacts, or when I turned Touch Flow 3D.
Do I have to add a "1" before the number in my contacts. The incoming out of area code phone numbers do have the "1".
Click to expand...
Click to collapse
easy test... when you get a phone call from someone who you KNOW is in your contact list but its not showing their photo and name etc when they call at the end of the call use the number they called you on and replace it in your phonebook... the next time they call you'll know what has to be different. If when they call it's in a different format or an extra number at the start etc.
That'd be where I would start!
I know on my set up if the number isn't associated with a contact it will ask me if I want to save the number to my phone book or add to an existing contact. If you dont get that pop up then you'll just have to do it manually.

thebrenda said:
My HTC TP2, WM Prof 6.1 has stopped showing some contact names on phone calls and texts. I think it is only out of area code numbers - although some out of town numbers do show the contact name. I think (sorry for all the "I think") all my area code numbers do show the the contact names. It may have all started when I deleted all my SIM contacts and moved them to Outlook Contacts, or when I turned Touch Flow 3D.
Do I have to add a "1" before the number in my contacts. The incoming out of area code phone numbers do have the "1".
Click to expand...
Click to collapse
You need to update your profile and signature to tell us more about what carrier you use and what version of ROM your phone has.
I'm on T-Mobile, and a "1" is not required for dialing.

Related

Contacts / Edit before dialing a phone number

Hi everyone... I am new to the PPC world... being just recently swatch from my Treo600 to a new XDA2s, I am having a little difficulty getting used to the Microsoft way of doing things in PPC2003... I am just wondering is there anyone who can help me or point me to the right direction where I can get some external program that can help me from going insane... here's my problem... I usually keep a huge contact list with all my customer, supplier, co-worker, family and friends contact all in my PDA... so the usual way for me to make a phone call is to search it from the contact list... but here's my problem, I travel alot with my job and depending on my current location, I have to edit the number in my contact before I dial the number... in my old palm, I can simply edit the number before I dial that number (there's a funtion on my palm that allows you to edit before call... so it allows me to edit the number without physically changing the number in my contact list)... I am just wondering can PPC do that? Or is there any program in PPC that will allow me to do that? As far as I can see... in PPC, as soon as I have search for a contact and then I click on his or her number with my stylist... it will automatically dial... I can not edit it before I dial... the only way I can edit it before I dial is to physically edit the contacts... which is very annoying as I sync my contacts with my exchange server, I don't wanna to have to have all my contact get mess up with different area code and dialling code from different country... anyone know how can I solve this problem? Thanks for your help in advance... I very much appriciate all of your advice in advance... Peter
I think the most straightforwards solution here is to store all of your numbers in the international dialling format; that way, wherever you are, your device will place the call correctly
For example - if I had a contact in Glasgow, UK, it would be stored as +44141xxxxxxx (+44 for UK, 141 for Glasgow and the remaining seven digits as the local number)
In my experience whenever I have been abroad, any calls to any of my stored numbers are placed correctly first time by either my SmartPhone or PPC.
If you're problem is regarding a slightly different issue then please expand on your problem by detailing what you mean by "modifying" your contact before you dial.
My problem is a little bit more complicated I think... I already has most number stored in the international dialing format... but my problem is that, depending on my location, I have to dial a certian set of numbers in front of the phone number to be dial in order for me to save on long distance and roaming... for example, while I am roaming in Mainland China if I want to dial home in Hong Kong with my mobile... normally, I will dial 0085226****88 but that will cost me like USD2 per minute... but if I dial with a prefix of 17909 (hence I will type in: 179090085226****88) then my per minute charge will now be something like USD0.10 per minute... which is a huge saving especially when I make roaming and long distance call all the time... the same thing in Hong Kong, if I dial 1666 before I dial long distance, I will get a much higher savings over regular long distance... my problem is that I can not possibly store all of these information for all the locations that I am going to be in, each places that I am going to be in, have a different sets of number... so is there any intellegent way to add additional numbers in front of the number stored in the contacts before it is being dialed in pocket pc? I know on my old palm... I can solve this problem in two ways... 1) I can set a certain dialing prefix before the system dial any number (normally I leave that blank, as I prefer edit before dial function)... I can use this prefix function but it will require me to change the prefix when I am at a different location but it is a workable solutions... is there something like that in PPC? 2) The second way to solve this was the edit before dialing function on the palm... I just click on the number, it allows me to edit the number temporary before it is automatically paste onto the phone software and before the phone dials it...
Anyway, I know this is very complicated and it is a very rare issues thats probably just affecting me or a very small number of users... but it will be great if there's some simple solutions to this... but I think this problem is mainly due to the lack of flexiblilty in the contact list rather then the function of the phone itself! :O) Anyway, thank you very much for your help and suggestions again... very much appriciate it :O) Peter
Try if this works
http://www.handango.com/Platform ... sp?productId=152403
Can you please post the link again? It doesn't work :O) Thanks for your help :O) What kind of program is it? :O)
here's the link
[url]http://www.handango.com/Plat...Type=2&catalog=0&sectionId=0&productId=152403
[/url]
you got it all wrong
... if you ask me: your approach is wrong. Here are the basics. Windows XP, for instance and Outlook, that is the source of the contacts (and phone numbers and other details that are entered), stores phone numbers in this 'international' format:
country code (MS has a list of countries and codes of its own)
are code (another, separate field) and
number
If you respect the fields provided by Outlook then you get a number generated by Outlook that looks like this:
+381 (064) 6185250
THIS is the 'correct' international format recognised by Microsoft Phone Dialer (well not actually MS but Active Voice, but that is a completely different issue)
My point is that +448704364673 is NOT a correct international phormat, because MS cannot differentiate between the international country code and long distance (area code) and therefore the phone dialer cannot parse the numbers correctly.
NOW, how to get the system to know WHERE you are and should it use the area code when dialing or you are in the area your friend is, or you want to call a toll free number that is in 'another' area, or you are dialing a client abroad etc. Well, there is the 'Dialing Rules' settings! THERE you create a profile (home, office, abroad etc.) and provide the area code for the dialer to differentiate...
This is all well with the Windows XP/Outlook 2002+ I know well, BUT when it comes to PPC... sorry, I have the same problem...>
FACTS:
fact no. 1: Outlook separates phone numbers in groups of>
country code
long distance code (area code)
number
fact no. 2: phone numbers entered this way are stored in a format>
+381 (064) 6185250
fact no. 2: Microsoft Phone Dialer recognises this number and dials correctly
via a voice modem... (headset or speaker/mike required)
Question: what hapens when contacts entered this way into Outlook are sunchronized with the
Pocket PC (Windows Mobile 5.0)?
Answer : all contact's numbers are entered into the Contacts list in the 'correct' format.
(the same format with the bracket, as is noted in PC Outlook)
My findings: the problem arrises when you use your mobile capable Pocket PC
(i.e. the super cool Qtek 9000) and try to dial someone on to his mobile or office phone that are on another
area code...
the Pocket PC, or Windows Mobile 'Phone dialer' dials EXACTLY
as the number is entered in the above mentioned format
(the mobile operator recognises the + at the beggining of the number, but
does not understand the spaces and the brackets!!! and offcourse
the mobile operator returns an error voice message that a wrong number has been dialed!
What am I to do?
Can I find/download/install a proper phone dialer (i.e. MS Phone Dialer) that comes with Windows?
Phone Dialer 1.5
Developed for Microsoft by Active Voice
http://www.activevoice.com/dialer
bottom line is that CISCO systems aquired this Phone Dialer in 2001 and Active Voice discontinued developing/supporting whit app. (link on the Active Voice site is outdated and no support on MS site, as well)
(please do not post solutions as: "you should reformat your number entries etc. because I have 800+ contacts and counting...)
P.S. what I gathered is that this is not device related it is just OS and app related. I had the same problem with my previous Nokia phone... (I did not solve. Actually I thought I will solve with this device...)
I've set the Dialing Rules with my country code and area code (Mobile etc.) So, I don't have a clue what am I doung wrong

Call History showing numbers as unknown?????

when i go to my call history, 95% of my calls, made or received, come up as unknown! it is pissing me off. all the numbers that are showing up as unkown are number that are stored in my contacts. when the call is made or received the name and picture show up. but a couple of days later it is switched and is shown as a unknown caller! i heard it may have something to do with active sync,, but iam not sure of that. on all my other wm devices this has never happened.
please give me some feed back
anybody else notice this?
sorry, don't have an answer but same problem here.
i second the pissing of the offness.
my unknowns seem to be happening for no reason at all as well.
Unknown numbers can be down to three factors (also on many other WinMo devices).
1, You have the same number duplicated in Contacts under different spelling causing a search error.
2, You have synced Outlook with another software (ie. Nokia or Samsung) that causes slight changes in the Outlook Database. (This can also cause "+" to be omitted from numbers when synced.
3, Not using the latest Activesync software in XP.
Solution I found is to erase all contacts in Outlook (they will remain in the deleted items folder for restore so if all fails you can transfer them back). Edit items in the phone so all are tidy with no duplicates. Then resync.
It's none of those things for me. It just says unkown during the call. If I click View Contact, it'll go to the correct contact in the address book.
Farsquidge said:
Unknown numbers can be down to three factors (also on many other WinMo devices).
1, You have the same number duplicated in Contacts under different spelling causing a search error.
2, You have synced Outlook with another software (ie. Nokia or Samsung) that causes slight changes in the Outlook Database. (This can also cause "+" to be omitted from numbers when synced.
3, Not using the latest Activesync software in XP.
Solution I found is to erase all contacts in Outlook (they will remain in the deleted items folder for restore so if all fails you can transfer them back). Edit items in the phone so all are tidy with no duplicates. Then resync.
Click to expand...
Click to collapse
Its None of those for me as well. I just noticed this and yes the contacts are stored in my phone correctly. Hope someone comes up with a solution soon. The call history feature is effectively useless this way... except of course, you have a super brain and can remember all your numbers!
iam the original poster of this problem and also for me these aren't the problems, i try it out and still the same thing, contacts are stored, but still shown unknown number in the call history, that is located in the home tab of touch flo
I've noticed that when my phone is ringing, caller ID works fine and displays the person's name and contact picture. But as soon as I answer the call, it sometimes says "unknown" (though I just received a call and it displayed properly).
I synced my contacts with my exchange server via direct push, not Activesync. And I don't have any dupes.
It just seems like caller ID is a bit on the wonky side...
I also checked dupes and other things.
It can't figure out the pattern.
I called someone today who's phone number I know is in another contact record but it showed the correct call.
Then sometimes I get the "unknown".
e_dogg said:
I've noticed that when my phone is ringing, caller ID works fine and displays the person's name and contact picture. But as soon as I answer the call, it sometimes says "unknown" (though I just received a call and it displayed properly).
I synced my contacts with my exchange server via direct push, not Activesync. And I don't have any dupes.
It just seems like caller ID is a bit on the wonky side...
Click to expand...
Click to collapse
This is exactly what I see on my tilt2 as well. I can see who is calling, I answer, and then when I pull the phone away from my ear to hit the end call button it says "unknown caller". The caller information DOES show up in my call history, so the only time I am seeing this problem is during the call.

HTC Desire doesn't show sms sender name

Hi in my country Lebanon ,mobile numbers starts with 03 or 70 or 71 than the 6 digit contact number.. the problem is that my HTC desire doesn't show SMS sender name upon receiving sms sent from senders that starts with 03(local sms), instead showing the sender number.I am having this sender in my contact list. There is no issues while receiving international SMS or senders with phone numbers starting with 70 or 71.
But when the same person calls me, its displaying the caller name correctly.
What would be the reason?
I tried the adding the country code +961 to the contacts, but if i do that, the sms problem disappear BUT call receiving stopped showing caller name - only number is shown.
One thing i noticed is, while receiving SMS, the sender number is preceded by country code(+961) while receiving a call only caller number is there.
a temporary workaround is to add 2 numbers for each contact: when with the country code +961 and another one without it.. but it is frustrating if u have hundreds off contacts
My iphone had the same problem but it was fixed easily by downloading a program "Caller Id fix, i think this is due to the number of digits in the phone number it seems.the device needs minimum 8 digits and it doesn't consider the zero in 03 as a digit!
Any help?
I am in Lebanon too and I have the same problem.
Since we have the (03) area code, the matching fails on it because the phone number would be 1 digit less than the configured matching preset in Android.
This sucks big time. I've read on all forums, and there's no fix. I tried asking in htc-linux chat room, and no one answers We're doomed lol..
I'm on Android 2.2 by the way, and the problem is still there.
Apple fixed this on iPhone it by adding a database of countries and specifying the matching preset for each country. Android = no
Same problem here, there must be a way. Perhaps modifying some XML in Android root?
Same problem here. no solution yet.
Only workaround is to Backup ur google contacts (CSV), edit them in Excel so that you would have 2 numbers for each contact, then re-import into google.
Even with hundreds of contacts it should not take you more than 10 minutes.
Hopefully this would be fixed soon.
i am using handcent sms. it is a good temprorary solution. it shows contact names correctly..
But I would like to see a solution for the built in sms application from htc
ebaak said:
i am using handcent sms. it is a good temprorary solution. it shows contact names correctly..
But I would like to see a solution for the built in sms application from htc
Click to expand...
Click to collapse
I agree.............
oZ87 said:
I agree.............
Click to expand...
Click to collapse
Hi Guys,
Anyone found a solution for this issue. I am on HTC Desire HD and still have the problem.In addition if you store the number as 9613xxxxxx then the name will not be shown when someone calls in.
Apparently it's a problem only with HTC since Samsung Android doesn't have this problem.
Thanks
Are you all on custom software? Have you recently flashed a new ROM??
I had the same issue once, where I hadn't restored Contacts from Titanium properly, so all SMS I received did not show sender ID.
Just a thought...

[Q] Dialing By Name Problems (Update: Google Sync Problem)

Hi all, just a strange issue I am having I hope you can help me. I noticed when dialing by name when new, this phone kept wanting to bring up the home number when I want to dial the mobile by default. So, I headed into the contacts and discovered I could set the "default" number by either long pressing the desired number and selecting "set default" which then puts a blue check mark next to it, or I could be in the contact, press menu, then "mark as default" which opens a window where I can select the default email, phone number, etc which also will put a blue check next to the number.
Now then, all my contacts are stored on Google, nothing on the phone or SIM itself. For some reason, the default number for one of the most frequently called people in my address book will not "stick". I mark it as default, I can dial by name and it shows up correctly, but then the next time I go to do it (sometimes even 5 minutes later), it will be back to having no default number set and gives me the home number instead of mobile.
Oddly enough, the three other numbers I marked with a default number never do this to me and work every time, only the one contact entry doesn't work. I can't think of any other reasons why this is happening. My ONLY thought was that for some reason when syncing, Google keeps over-riding the marked default number. But why would it do it for JUST this one contact and not the other 3?!
Any ideas? Looking forward to thoughts. Kind of an embarrassing problem since it's so simple, but I can't figure it out...
www.google.com/contacts
Do you have more specific of a suggestion than simply giving me the site which I have already been to a couple times? The Google contacts interface doesn't seem to support "default numbers" and there is no way I could find to set a default number via the web interface. I believe the default number is an "on phone" setting. Thus, I am confused why it works on some contacts and not all.
Update: I noticed this same contact also won't upload changes to phone numbers, addresses, etc made on the phone for some reason, so this could be more of a Google sync problem. Again, it's only this one contact.
If I make changes to other contacts, they are reflected on Google's servers correctly. If I make a change to the phone number of this specific contact, after a few minutes, it goes back to what it previously was. It seems it's always pulling down from Google's servers and replacing the changes I made on my phone. It's like somehow only this contact was set to only pull down information, not upload it also. I also could not find any settings for changing the location of the "master" when there are changes or conflicts or anything like that on Google's website.
Anyone else have any suggestions? Thanks in advance.
Bump to the top, still have this issue.
Not much help here, as I'd love to know how to do this at a higher 'Google' level than just on my phone too. Are you syncing contacts with any other applications? For example, Facebook?
No, it's a stock Galaxy S4. Although you bring up another question I have had. When I have my contacts on Facebook synced "only with existing contacts", friends on Facebook still show up when I try to dial by name even though they do NOT show up in my address book. What's up with that? Is that the fault of Facebook? I seem to remember my HTC phone doing this as well, so I disabled syncing with Facebook contacts completely.
Today I tried removing the Google account, clearing the data and cache for contacts and contact storage, then adding the Google account again and letting contacts sync. I then set default numbers for 5 phone numbers. 10 minutes later, all but the one contact I have had problems with still had the default number set. The one contact cleared the default number - again. I just don't get it...
02CWRX said:
Hi all, just a strange issue I am having I hope you can help me. I noticed when dialing by name when new, this phone kept wanting to bring up the home number when I want to dial the mobile by default. So, I headed into the contacts and discovered I could set the "default" number by either long pressing the desired number and selecting "set default" which then puts a blue check mark next to it, or I could be in the contact, press menu, then "mark as default" which opens a window where I can select the default email, phone number, etc which also will put a blue check next to the number.
Now then, all my contacts are stored on Google, nothing on the phone or SIM itself. For some reason, the default number for one of the most frequently called people in my address book will not "stick". I mark it as default, I can dial by name and it shows up correctly, but then the next time I go to do it (sometimes even 5 minutes later), it will be back to having no default number set and gives me the home number instead of mobile.
Oddly enough, the three other numbers I marked with a default number never do this to me and work every time, only the one contact entry doesn't work. I can't think of any other reasons why this is happening. My ONLY thought was that for some reason when syncing, Google keeps over-riding the marked default number. But why would it do it for JUST this one contact and not the other 3?!
Any ideas? Looking forward to thoughts. Kind of an embarrassing problem since it's so simple, but I can't figure it out...
Click to expand...
Click to collapse
I have the same issue and it ticks me off every time, and it happens with any contact that has multiple numbers. There doesn't seem to be any way to choose the alternate numbers when you do search by name from the dialpad. you have to do it from the favorites or the contacts tab instead.
Does yours clear the default from EVERY contact that has multiple numbers? Mine only clears the set default number from ONE SPECIFIC contact, and I can't figure out what the difference between that contact and any other contact is. Or, if you are saying you can't figure out how to set the default numbers at all, I gave instructions on how to do it two different ways in the post you quoted.
As for selecting an alternate number from the dial pad, I figured that out too. So, let's say you want to call Mike. Dial 6453 (MIKE) and you should see the name pop up. To the right of the name is a down arrow with a number above it. The number is telling you how many contacts what you have dialed matches. Tap the down arrow and you will see a list of people and their numbers under them (or just the one person if that's all that matches). If you tap again on the name, you will in fact be given a choice on which number to dial (assuming the contact has more than one number saved for them).
So basically, it's a long annoying process that shouldn't have to happen, but it is possible to do it. You have to start dialing by name, then make a screen selection, then another selection, then another, then finally the dial pad is pre-filled with the number, but then you have to remember to hit the actual call button at the end of all that crap. I find it's easier to find a text from the person and swipe the screen to dial them that way sometimes (or from within the text tap the call icon), or from the call history tap the call icon. Or of course as you said, favorites or contacts.
My HTC used to just let you dial by name, tap the number you wanted, then it would start calling. Easy peasy.
Bump to the top again... Still trying to figure this out. So annoying.
Bump. I dial this number every day...
Some stupid questions: 1. Do you have more than one contact details of the same person? 2. Did you delete and re-add the contact. Also delete from all other syncs?
Sent from my Nexus 7 using Tapatalk 4 Beta
The contact is only listed as a Google contact, and has no other links or connections from other sources. Facebook is not synced, nor is anything else. It's only Google contacts. I haven't tried deleting and re adding yet. I guess that's a simple thing to try, its just that there is a lot of info in there, haha.
Ok, via web browser on the PC I exported the contact, deleted it, and synced my phone. Contact was gone. I then added a contact via web browser, typed in all the same info, synced the phone, and the contact is back. I then selected the mobile number, marked it as default, synced the contacts again, and there was no longer a default check mark next to the mobile number.
I have at least 3 other contacts where I don't have this problem at all. They are all stored on Google, they are all friends on Facebook (even though they aren't linked to FB in the contacts because of the above listed problem where everyone on FB shows up when dialing by name), they are all in circles on Google Plus. I can't figure this out at all. What the heck...

S9 Text Messages - How to tell which number for a contact I am texting with

Since replacing my S7 with an S9, I can no longer tell what number of a contact I am text messaging with. I have several family members and friends/coworkers where I have them as a contact but with both work and home cell phone numbers. There are times when I need to text them on their work phone and times when I need to only text them on their personal cell number. On my S7 I used to be able to see the phone number (or even email address if I was texting an email address for a reminder or something) underneath the contact's name at the top while in that text messaging exchange, but when moving to the S9, it only displays their name at the top. Tapping on the contact name does no good as it just takes me to the contact card for that person and shows me all of their available contact numbers/addresses. Any idea how to clearly/quickly tell which number that text exchange is with (other than by guessing based on the context of the past messages in that exchange?)
This comes in handy for reminders for myself as well. I have several different text strings going with myself to send reminders to my work email, home email, etc. There is no way to easily tell which number or email I am sending a text to unless I'm missing something.
Thanks for any help!
I had to load up Samsung messages to look at that since i used it 2 minutes before i decided i didn't like it. The only way i can see is when you click on the contact's name their number shows with a > besides it. Click on their number and select the number to text. Inside a text i see no way of identifying the number. I see your problem though. My son works in a high security area where he might text me from his business phone but never from his personal phone while there. If he texts me I alway just reply to wherever the txt comes from. So far it's worked but I can see where it may not if he moves from one area to another.
You can tap the phone icon in a text message and it will pull up the dialer and show you which number it is. Like I have my wife's work cell and her personal numbers and I have them designated as mobile and work. Hope that helps.
Probably easier to create a new contact for each number tbh
*Detection* said:
Probably easier to create a new contact for each number tbh
Click to expand...
Click to collapse
If I have contacts with multiple numbers, I just designate what each number is like I did with my wife. On the S9, if she texts me from her work phone, it doesn't add to the currently ongoing text conversation I have, it is a new text thread.

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