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Hi,
Is there something wrong with my battery? This is the second time it has happened to me .. last time I left it overnight at 45% and when I woke up the phone was off, so I looked in battery usage and saw that it fell to 0 right from ~25%, and today, I was in an international call, and the call cut off and the phone shut down. It wasn't hot at all, I checked.
Is there some bug with the software, or is it a problem with my battery?
Can you check in the setting menu, where the battery is used for? There must be some or one thing, maybe a constantly updating widget, which is faulty, it really take me 1.5 days before my battery is flat with internet on all the time, and 3 days plus with internet off.
On the other hand I had the same with my lg a while ago and after a flash it was OK.
Sometimes these kind of phones behave very unpredictable....
sent from arc or optimus 2x
PollPixx said:
Can you check in the setting menu, where the battery is used for? There must be some or one thing, maybe a constantly updating widget, which is faulty, it really take me 1.5 days before my battery is flat with internet on all the time, and 3 days plus with internet off.
On the other hand I had the same with my lg a while ago and after a flash it was OK.
Sometimes these kind of phones behave very unpredictable....
sent from arc or optimus 2x
Click to expand...
Click to collapse
Oh I'm not worried about the battery life, I was putting it through a lot of use.. and I have a lot of widgets updating frequently
My concern is with the sudden drop from ~25% to 0 which has happened twice now
your battery might be wrongly calibrated.Download battery calibrator from market.charge to 100%,click calibrate battery..it should fix your problem
pngface said:
Hi,
Is there something wrong with my battery? This is the second time it has happened to me .. last time I left it overnight at 45% and when I woke up the phone was off, so I looked in battery usage and saw that it fell to 0 right from ~25%, and today, I was in an international call, and the call cut off and the phone shut down. It wasn't hot at all, I checked.
Is there some bug with the software, or is it a problem with my battery?
Click to expand...
Click to collapse
This happened to me few times. The last time I noticed was from ~48% left it overnight (only about 6 hours) and I woke up to find the phone was off. Usually my phone loose about ~25% overnight. Not sure what or who is the culprit. I have flashed few firmwares and none fixed the issue. Currently I'm rooted using Generic World firmware with locked bootloader and removed many bloatwares.
lijinc said:
your battery might be wrongly calibrated.Download battery calibrator from market.charge to 100%,click calibrate battery..it should fix your problem
Click to expand...
Click to collapse
I've this program installed and I'm sure it has not helped with this issue. I see "missing data" when there is a sudden loss of battery.
I´ve also the problem; my arc is not rooted, so there is no chance to calibrate the battery...?
Had it once, took the battery out and in again and it had 20% more again. Then I charged it at home and so far it works fine.
Sent from my LT15i using XDA Premium App
Flo95 said:
Had it once, took the battery out and in again and it had 20% more again. Then I charged it at home and so far it works fine.
Click to expand...
Click to collapse
Thank you. I´ve taken out the battery for about 15 minutes and put it in. The percentage is still as before.
Is there another way to reset the batterystats.bin without root?
Well looks like many people are having this issue, either there are a lot of faulty batteries out there, or its a problem with the firmware. I'm leaning towards the latter.
I'm using Rogers 2.3.3, what are you guys using?
pngface said:
Well looks like many people are having this issue, either there are a lot of faulty batteries out there, or its a problem with the firmware. I'm leaning towards the latter.
I'm using Rogers 2.3.3, what are you guys using?
Click to expand...
Click to collapse
I experinced this issue with Singapore generic firmware as well as World Generic (current) firmware. Hence I don't think it could be a specific firmware issue.
Awake
Anyway to find out what or which program kept the phone to stay in awake? As you can see the screenshot, the phone was awake during random times and most of the time without the screen isn't on.
Sorry, no idea,perhaps someone else here can help
For me its probably something like latitude which I set to auto update
pngface said:
Sorry, no idea,perhaps someone else here can help
For me its probably something like latitude which I set to auto update
Click to expand...
Click to collapse
"Latitude"? How can I verify that it doesn't affect me
Latitude comes with Google Maps, its basically a location sharing feature. If you press the menu button in google maps you can click on latitude, then menu button again -> settings, and change from 'Detect Automatically' to 'Manual'
If you don't know what it is I doubt you actually have it enabled anyway, so it could be some weather widget maybe?
pngface said:
Latitude comes with Google Maps, its basically a location sharing feature. If you press the menu button in google maps you can click on latitude, then menu button again -> settings, and change from 'Detect Automatically' to 'Manual'
If you don't know what it is I doubt you actually have it enabled anyway, so it could be some weather widget maybe?
Click to expand...
Click to collapse
I checked and my menu reads as "Join Latitude" which means I have not enabled it in the first place (I guess so).
I'm using Beautiful widget for weather service so not sure whether that is the culprit.
I wish there is more visibility for this .
Thanks for your explanations .
Btw I tried the Supercharger script, and it has doubled my battery life
(You need root)
I chose options 1,6,17
Here it happened again today early morning!!
prathaban said:
Here it happened again today early morning!!
Click to expand...
Click to collapse
Your wifi seems to be a bit spotty
Hopefully SE will see this thread and fix the issue in the next update
pngface said:
Your wifi seems to be a bit spotty
Hopefully SE will see this thread and fix the issue in the next update
Click to expand...
Click to collapse
May be due to the "Green Power" application. I checked before and if I switch on the WiFi it is continues without any problem.
I too hope for the same as you. Annoying bug .
I have the very same problem. The phone battery goes from 100% to 66-64 over the night...showing that the Cell standby and Display has drained the most of the %...
Leaving my OP in place, but I have rewritten the description with much more detail and pics here
http://forum.xda-developers.com/showthread.php?p=25401417#post25401417
I suggest skipping to there.
I am looking for general tips here. E.g., not asking you to diagnose my specific problem so much as give me ideas of what else to check or try.
Lately I have had unexplained (to me) battery drain. Yesterday I lost about 25 percent in an hour while the phone idled. It is not a constant thing, though. I can go an hour and loose 1 percent then loose massive amounts in the next hour.
Now, i have searched, but I have not found anything that applies to me.
I have:
Tried a different radio
Tried a different kernel
Reflashed my rom
Phone is entering deep sleep according to cpu spy
There are no unusual or excessive wake locks according to better battery stats
No apps are using a lot of battery.
I am in a low signal area at work, but putting the phone in airplane mode and dissabling background syn does not stop the drain.
Ideas?
might be your phone is loosing signal? i would check the battery stats in the settings menu to see if you have a poor mobile signal.
Zepius said:
might be your phone is loosing signal? i would check the battery stats in the settings menu to see if you have a poor mobile signal.
Click to expand...
Click to collapse
beren28 said:
I am in a low signal area at work, but putting the phone in airplane mode and dissabling background syn does not stop the drain.
Click to expand...
Click to collapse
So I don't think I can blame it on that.
Do you have any exchange sync on your phone?
Sent from my Galaxy Nexus using Tapatalk 2
can you give us screen shots of battery stats?
Herman76 said:
Do you have any exchange sync on your phone?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I do, and on reflection it is a possible culprit since I added it recently.
Didn't occur to me since it was producing no wakelocks and the battery stats did not showing as using much battery.
I shall turn it off for a bit and see if that helps. (unless there is some other way to test if it is the problem first.) I am off to the search button!
Zepius said:
can you give us screen shots of battery stats?
Click to expand...
Click to collapse
This is from yesterday when i set it down unused for about 90 minutes. The amount of wakes seems liek a lot, but it is similar to what i see when i have far far less drain, so I don't think that is the problem. I didn't get the app list screen, but out should screen as the only major drain with about 2 minutes.
I know it is shows poor signal strength, so immediately after that shot I put it in airplane mode, turned of sync, and rebooted. The battery continued to drain and graph had the exact same slope under those conditions. (Forget to get a pic though.)
Sent from my jitterbug using tapatalk.
System panel paid version with monitoring enabled is the best for tracking apps using CPU.
OK, still working on this.
To recap:
When the screen is off, and no apps are running I sometimes get inexplicable battery drain. This is occurring under conditions when I should be experiencing little or no drain at all. I say this becuase:
The screen is of and no bakground apps are running
the phone is NOT awake and IS entering deep sleep (as confirmed by cpuspy)
there are no unusual kernel or partial wake locks
there are no apps listed as using unexpected ammounts of battery
This is not a universal problem. The phone *often* behaves as expected. I can leave the phone off for an hour and see a 1% or 2% drain, and I am happy with that. However, sometimes, randomly, it goes nuts on my.
This graph from a few weeks ago shows what I mean. Look in the green box. The phone is sleeping, and the screen is off. The graph starts as a flatline, then, all of a sudden, it begins to drop precipitously.
Here is a graph that shows the battery dropping at the same rate whether the phone is awake or sleeping:
I have gone the following to try and narrow the problem down:
Done a completely fresh install of my Rom including a system wipe.
Tried two kernels (the aokp default and several relases of Franco's
Tried a different radio
Activated and installed a new sim card
I have come to suspect that the problem is network related. When the problem starts, sometimes going into airplane mode and back and/or toggling 2g only temporarily fixes the problem.
I suspect that something is happening with my connection to T-Mobile that keeps the network running and draining power. This is pure speculation, but it is all I can think of.
I installed juice defender (which I had not been previously running) and noticed the that, sometimes, it didn't turn of data when it should have. I also noticed the following two things happen:
I do not believe it is a rom problem, since if so, someone else would be reporting this. It might be an app problem, but if so the app is draining battery without a wake lock and while the phone is in deep sleep.
It is not exchange (as was suggested in this thread) since it continues when I ev my exchange account.
I have no idea what else to do or try.
Since it happens at random and takes a while to identify, uninstalling one app at a time to test for that could easily take months to narrow down a misbehaving app.
I know it is not a hardware issue since last month I got this:
That was with AOKP and Franco (earlier versions obviously)
I have google searched till my fingers bleed.
I am a long way form being an expert, and I suspect I may have overlooked something obvious.
Please, any thoughts??
Damn you definitely have a major issue and I don't know what it could be. But when my phone sleeps itstays dead flat with no awake bars, and drops 1% every 3 hours.
1. Calibrate battery
2. If you really wanna find the problem, install the rom with no mods or apps and run it and see if it still happens. Then add back each mod/app one at a time
derekwilkinson said:
1. Calibrate battery
2. If you really wanna find the problem, install the rom with no mods or apps and run it and see if it still happens. Then add back each mod/app one at a time
Click to expand...
Click to collapse
While I appreciate your effort, this is remarkable unhelpful for the following reasons:
1. "calibrating" the battery is a myth and doesn't actually do something. Even if it did, it would not explain the symptoms I have described. I have been around xda long enough to know it is the knee-jerk reaction to any battery question, but it is not relevant here.
2. Since the problem occurs at random, and sometimes takes hours to show up, (For instance, last night I charged to full and tried to catch it happening. For 4 hours nothing happened, it behaved perfectly. Then I went to bed and it immediately started to fall and was dead by morning) and since I have over 100 apps, your suggestion could easily take *over a year* to follow. Believe me, I have thought about it, but I started this thread hoping for ideas that would allow me to avoid it.
Here is that chart for last night.
I had about 1 hour and 30 minutes screen on time with 65% left when I went to bed. When I woke up, phone was dead.
RogerPodacter said:
Damn you definitely have a major issue and I don't know what it could be. But when my phone sleeps itstays dead flat with no awake bars, and drops 1% every 3 hours.
Click to expand...
Click to collapse
Mine often does that. But sometimes it doesn't. It is the fact that it happens seemingly at random that makes it so annoying and hard to track down.
I would replace the battery
One thing you haven't rulled out is that the battery itself is bad.
Have a friend you could swap with for a day, or at least long enough to see if the problem follows? If your battery drops on their phone that is also a good indication.
arw01 said:
One thing you haven't rulled out is that the battery itself is bad.
Have a friend you could swap with for a day, or at least long enough to see if the problem follows? If your battery drops on their phone that is also a good indication.
Click to expand...
Click to collapse
The thought has occurred to me, but unfortunately, no, I don't have a friend I can swap with. And really, since I have had the phone less than 3 months, the battery *shouldn't* be bad, but yeah, defective products happen.
If I cannot find any other cause I will likely order a new battery and see if that fixes it.
beren28 said:
While I appreciate your effort, this is remarkable unhelpful for the following reasons:
1. "calibrating" the battery is a myth and doesn't actually do something. Even if it did, it would not explain the symptoms I have described. I have been around xda long enough to know it is the knee-jerk reaction to any battery question, but it is not relevant here.
2. Since the problem occurs at random, and sometimes takes hours to show up, (For instance, last night I charged to full and tried to catch it happening. For 4 hours nothing happened, it behaved perfectly. Then I went to bed and it immediately started to fall and was dead by morning) and since I have over 100 apps, your suggestion could easily take *over a year* to follow. Believe me, I have thought about it, but I started this thread hoping for ideas that would allow me to avoid it.
Click to expand...
Click to collapse
1. yes battery calibration does make a difference.
2. ok, so an app can't run a process at random? especially when you have "over 100 apps"? Run the rom stock and see if it still happens, or even run the stock rom/kernel. if you don't want to try this then why are you asking for suggestions? christ
derekwilkinson said:
1. yes battery calibration does make a difference.
Click to expand...
Click to collapse
You are incorrect. But, in any case, I DID calibrate the battery just to cover bases in the case that I was wrong.
2. ok, so an app can't run a process at random? especially when you have "over 100 apps"?
Click to expand...
Click to collapse
We'll of course it can. That is kinda my point. If I go one app at a time waiting for it to "run a process at random" I am talking literally MONTHS of testing. I would have to wait many hours, if not days after installing or uninstalling an app to be sure whether or not it made a difference, then move on the the next. This is simply not an option. I started this thread in hopes that a realistic and doable solution might exist that I was unaware of.
Run the rom stock and see if it still happens, or even run the stock rom/kernel. if you don't want to try this then why are you asking for suggestions? christ
Click to expand...
Click to collapse
I am asking because there may be a solution that I am unaware of that doesn't require me to put my entire life on hold for months. It is possible that there is no such solution, but I asked in case there was one.
Sorry to have put you out so much.
You mentioned you recently installed exchange sync. Did turning off sync remedy this or have you not tried disabling all sync features?
One other thing to check is the background data usage of your apps. You'd find this under 'data usage' and make sure you enable the wifi tab so you can see data usage on wifi.
skadebo said:
You mentioned you recently installed exchange sync. Did turning off sync remedy this or have you not tried disabling all sync features?
when i did a complete quote and re flash i did not setup the exchange account, but the issue continued.
One other thing to check is the background data usage of your apps. You'd find this under 'data usage' and make sure you enable the wifi tab so you can see data usage on wifi.
Click to expand...
Click to collapse
I'll check that out. Thanks.
Sent from my jitterbug using tapatalk.
Click to expand...
Click to collapse
Click to expand...
Click to collapse
My battery also drains at a rate similar to yours however I'm on the CDMA version. Hopefully you can figure out what's going on with yours.
hello guys
i have a problem with whatsapp notification ...
sometimes when friend send msg to me and my screen is off, my phone doesnt ring for new whatsapp message until i turn on screen and quickly ring and show message !
and some times when i turn on screen no icon on notification no ring and when i go to whatsapp i see alot of unread message!!!
i used PNF but no luck ... can u help me?
Vahooli said:
hello guys
i have a problem with whatsapp notification ...
sometimes when friend send msg to me and my screen is off, my phone doesnt ring for new whatsapp message until i turn on screen and quickly ring and show message !
and some times when i turn on screen no icon on notification no ring and when i go to whatsapp i see alot of unread message!!!
i used PNF but no luck ... can u help me?
Click to expand...
Click to collapse
If you are using custom ROM, its possible to be ROM problem.
EmptySD said:
If you are using custom ROM, its possible to be ROM problem.
Click to expand...
Click to collapse
no stock rom...
I too have this problem. After a lot of tweaks I think I solved it.
PNF doesn't work because it's not a push problem. (if you look on the events at the play service monitor you'll see that you received a message but you only get the notification after a flush on GCM).
Looks like that in custom ROMs (at least on stock KERNEL/ROM this didn't occur) wifi get disabled after a short period of time.
I solved using advance wifi lock and putting it to disable wifi after an hour. The downside is that you get wakelocks due to that, and you only get instantly whatsapp messages for an hour.
alfablac said:
I too have this problem. After a lot of tweaks I think I solved it.
PNF doesn't work because it's not a push problem. (if you look on the events at the play service monitor you'll see that you received a message but you only get the notification after a flush on GCM).
Looks like that in custom ROMs (at least on stock KERNEL/ROM this didn't occur) wifi get disabled after a short period of time.
I solved using advance wifi lock and putting it to disable wifi after an hour. The downside is that you get wakelocks due to that, and you only get instantly whatsapp messages for an hour.
Click to expand...
Click to collapse
oh thank u, now i try and say result
i try but it keep wakelock phone while screen is off,heavy battery eater ...
Vahooli said:
i try but it keep wakelock phone while screen is off,heavy battery eater ...
Click to expand...
Click to collapse
Yeah. Right now I'm paying this price for this problem. But it is a well known Android bug and it's more common on Custom ROMs. I think as long as Google didn't fix the problem I still will have it.
For the first percent (100->99) I used to have 9h standby or 30min of screen, the one who comes first. With the wakelocks I'm having 5h or 20 min of screen.
It's better that my previous phone but less than what is possible for the G3
alfablac said:
Yeah. Right now I'm paying this price for this problem. But it is a well known Android bug and it's more common on Custom ROMs. I think as long as Google didn't fix the problem I still will have it.
For the first percent (100->99) I used to have 9h standby or 30min of screen, the one who comes first. With the wakelocks I'm having 5h or 20 min of screen.
It's better that my previous phone but less than what is possible for the G3
Click to expand...
Click to collapse
im stock rom ...
**deleted**
Is it possible to make some kind of app or similar thing that would allow screen lock light fot notifications to be always on?
You can try this https://play.google.com/store/apps/details?id=com.tomer.alwayson
In the lockscreen? If not try Caffeine
GocaS6 said:
Is it possible to make some kind of app or similar thing that would allow screen lock light fot notifications to be always on?
Click to expand...
Click to collapse
inOvator71 said:
You can try this https://play.google.com/store/apps/details?id=com.tomer.alwayson
Click to expand...
Click to collapse
Well, there are some apps, but the problem is that they are not kernel related, so even if the screen doesn't consume that much because it's AMOLED, you'll notice an HUGE battery drain, because the phone should never go into deep sleep. Moreover if you keep the same pixels on for a long time, you'll burn them.
LuckyNuke1310 said:
Well, there are some apps, but the problem is that they are not kernel related, so even if the screen doesn't consume that much because it's AMOLED, you'll notice an HUGE battery drain, because the phone should never go into deep sleep. Moreover if you keep the same pixels on for a long time, you'll burn them.
Click to expand...
Click to collapse
Yes i'm aware of that, i installed upper app and it's working fine, we'll see how it's behave
GocaS6 said:
Yes i'm aware of that, i installed upper app and it's working fine, we'll see how it's behave
Click to expand...
Click to collapse
How was your experience using the app? I'm planning on getting the OP3T and would love it if it has AOD.
You might get 4 percent drain for a full 24 hours. I used an always on display app from the play store on my axon.. Definitely acceptable for the amount of time it's on.
Razer phone not Deep sleeping according to AccuBattery discharge tests!
I have crap battery life when the phone is not in use. Loosing about 7% an hour with screen off and sleeping.
Wifi on, mobile data off, bluetooth off and nfc. So whats causing the drain with battery?
:edit (Plus phone set to 60fps and battery saving with all apps. )
I see no signs of this device actually deep sleeping. I have no apps that cause this either so whats the deal?
Do any other users notice this issue?
Also Whats with the rapid charge? The phone charges to about 25% rapid charge then drops to a low charge that drops slowly until 100% is reached. This takes fully charging to around 1 hour 20 minutes, That is not rapid charging! You can also see this yourself with accubattery charge monitoring. Have others noticed these issues?
I've just noticed the same issue today. Yesterday when I went to sleep, I left my phone around 65% and when I woke up it had 30%.
Could that be fixed when they release Oreo update? I'm kinda worried about it :/
el4nimal said:
I've just noticed the same issue today. Could you install accubattery to confirm this issue?
Would help if other users also installed accubattery to see if anyone is getting the phone to deep sleep.
Click to expand...
Click to collapse
arnookie said:
el4nimal said:
I've just noticed the same issue today. Could you install accubattery to confirm this issue?
Would help if other users also installed accubattery to see if anyone is getting the phone to deep sleep.
Click to expand...
Click to collapse
Sure. I already installed it...I'm not sure how to test that though
Click to expand...
Click to collapse
I always use accubattery and it shows me that 70% of my screen off time is spent in deep sleep.. Dont know what to tell you guys but it's gotta be something you installed.. Phone runs fine and sleeps like it should
el4nimal said:
arnookie said:
Sure. I already installed it...I'm not sure how to test that though
Click to expand...
Click to collapse
just select discharge in accubattery under screen off it tells you if the phone went into deep sleep.
Click to expand...
Click to collapse
arnookie said:
el4nimal said:
just select discharge in accubattery under screen off it tells you if the phone went into deep sleep.
Click to expand...
Click to collapse
It does say the time the phone went into deep sleep.
But I keep thinking that it's draining more battery than it should when the screen off.
I just have the apps that were already installed, plus a couple of games
Click to expand...
Click to collapse
OK I found the issue that cause the Razer not deep sleeping. The Theme store that is pre-installed to the phone was keeping the phone from deep sleeping. Disable the Razer Theme app from app settings. You can re-enable it afterwards and the phone will deep sleep fine after. This caused me several issues regarding battery life.
I also checked my sons Razer and even though his was deep sleeping Disabling and re enabling the Razer Theme app made the phone deep sleep better with less wake-ups,
I would suggest everyone either disables the Razer theme store app or at least disables and re-enable the app to get better deep sleep.
I was loosing 7% an hour because of this app issue. Try it you will see a great improvement in screen off time.
Disable the Razer theme store completely if you get poor battery drain with screen off. After further testing The Theme store app is causing the issue and after re-enabling it the drain came back about 3 hours later. I suggest to keep the Theme store disabled until you need it. This has sorted my never sleeping issue and stopped the 7% per hour battery drain in standby.
arnookie said:
Disable the Razer theme store completely if you get poor battery drain with screen off. After further testing The Theme store app is causing the issue and after re-enabling it the drain came back about 3 hours later. I suggest to keep the Theme store disabled until you need it. This has sorted my never sleeping issue and stopped the 7% battery drain in standby.
Click to expand...
Click to collapse
I did and it worked! It's draining slower while screen is off. Thank you very much!
el4nimal said:
I did and it worked! It's draining slower while screen is off. Thank you very much!
Click to expand...
Click to collapse
Great that's confirmed the issue is the Theme store app causing the phone not to deep sleep. Glad it worked for you. :0-)
Strangely enough my Accubattery says my phone is in deep sleep 90%+ of screen off-time yet I'm also getting the same 7-10%/h drain with the screen off. Will be disabling theme store just in case that really is the problem
Yes there is a problem I spoke to razer support. I told them of the issue and that it was razer theme store causing the phone not to sleep. The support guy had me talk to the engineering team who were to say the least extremely pleased that I found what had been causing the issue. According to the engineering team they have been looking for the cause of this issue for last couple of months. They swore that they would fix the no deep sleep issue in the app in the next update. Even said they would send me a spare charger as a thank you for finding the problem. They also said that orio would release by the end of march but no sign of that yet. It's seems a strange problem that is not effecting all razer phones.
Would be nice to know who has factory reset after doing the last update and who hasn't.
I have not factory reset but my phone was already updated straight out of the box. Have other updated and factory reset?
arnookie said:
Yes there is a problem I spoke to razer support. I told them of the issue and that it was razer theme store causing the phone not to sleep. The support guy had me talk to the engineering team who were to say the least extremely pleased that I found what had been causing the issue. According to the engineering team they have been looking for the cause of this issue for last couple of months. They swore that they would fix the no deep sleep issue in the app in the next update. Even said they would send me a spare charger as a thank you for finding the problem. They also said that orio would release by the end of march but no sign of that yet. It's seems a strange problem that is not effecting all razer phones.
Would be nice to know who has factory reset after doing the last update and who hasn't.
I have not factory reset but my phone was already updated straight out of the box. Have other updated and factory reset?
Click to expand...
Click to collapse
I have factory reset and found out my personal problem was WiFi. After changing from 5GHz to 2.4Ghz my drain is back to around 0.8 an hour. Nearly 0 if I turn WiFi off completely but im still doing testing. It's strange though as all my tests have been next to the router so I shouldnt be getting excessive drain from poor signal
Im unsure if this is releated and put the app on my phone to just check as im a man who likes stats. I have noticed that when relaxing with the phone on charge the screen will randomly light up with no notification to trigger this happening.
My Phones just laying there on charge and the screen will light up still locked with no notifications and a few seconds later it will turn off the screen again its bugging me as im not seeing a reason to why this is happening.
---------- Post added at 01:56 PM ---------- Previous post was at 01:37 PM ----------
arnookie said:
Yes there is a problem I spoke to razer support. I told them of the issue and that it was razer theme store causing the phone not to sleep. The support guy had me talk to the engineering team who were to say the least extremely pleased that I found what had been causing the issue. According to the engineering team they have been looking for the cause of this issue for last couple of months. They swore that they would fix the no deep sleep issue in the app in the next update. Even said they would send me a spare charger as a thank you for finding the problem. They also said that orio would release by the end of march but no sign of that yet. It's seems a strange problem that is not effecting all razer phones.
Would be nice to know who has factory reset after doing the last update and who hasn't.
I have not factory reset but my phone was already updated straight out of the box. Have other updated and factory reset?
Click to expand...
Click to collapse
I believe that i factory wiped mine using the software options within the OS as part of an issue im having wth the netflix app crashing i cant say that ive seen a battery dip as other have done above but charging my phone over night to 100% i only see it dip when im watching youtube or actually using the phone. When the screens off im not seeing huge % of battery drop. i leave WIFI on and switch between 5ghz and 2.4ghz when its at home and at work i manually turn it off as i dont want my phone connected to works wifi.
I also leave bluetooth enable and never turn this off howver i do turn the Razer BT headphones off when not in use to save battery.
Will keep you updated
Oddly enough i just got a new Razer Theme Store update will check the patch notes for deep sleep fix.
iStasis said:
I have noticed that when relaxing with the phone on charge the screen will randomly light up with no notification to trigger this happening.
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I used to see that behaviour on my Note 5. I noticed that the screen light up showing a notification from Google Playstore while an app was being updated, and then it faded away as soon as it finished. Sometimes this happened so fast that I could only see the notification already fading away.
el4nimal said:
I used to see that behaviour on my Note 5. I noticed that the screen light up showing a notification from Google Playstore while an app was being updated, and then it faded away as soon as it finished. Sometimes this happened so fast that I could only see the notification already fading away.
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Good call on that as it wasnt something I thought to check as its so quick!
For now I have gone into Playstore > Settings > Notification Settings >
Updates (Left on) as i should get the this app has an update message stay in the noticfication drop down.
Auto-Updates (Turned Off) hopefully it wont tell bother me and leave the phone screen off and this should fix my issue
iStasis said:
Good call on that as it wasnt something I thought to check as its so quick!
For now I have gone into Playstore > Settings > Notification Settings >
Updates (Left on) as i should get the this app has an update message stay in the noticfication drop down.
Auto-Updates (Turned Off) hopefully it wont tell bother me and leave the phone screen off and this should fix my issue
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Click to collapse
Please let us know if it fixes the issue.
Also, I've noticed that my battery is draining like 15-20% during the night (about 6 hours). Yesterday I tried turning off WiFi and Mobile Data before going to sleep, and when I woke up today, I noticed it drained only 1% during those 6 hours!
Is normal that Wifi/Mob8ke Data drain so much battery while inactive?