[Q] Is there a problem with my battery? - Xperia Arc Q&A, Help & Troubleshooting

Hi,
Is there something wrong with my battery? This is the second time it has happened to me .. last time I left it overnight at 45% and when I woke up the phone was off, so I looked in battery usage and saw that it fell to 0 right from ~25%, and today, I was in an international call, and the call cut off and the phone shut down. It wasn't hot at all, I checked.
Is there some bug with the software, or is it a problem with my battery?

Can you check in the setting menu, where the battery is used for? There must be some or one thing, maybe a constantly updating widget, which is faulty, it really take me 1.5 days before my battery is flat with internet on all the time, and 3 days plus with internet off.
On the other hand I had the same with my lg a while ago and after a flash it was OK.
Sometimes these kind of phones behave very unpredictable....
sent from arc or optimus 2x

PollPixx said:
Can you check in the setting menu, where the battery is used for? There must be some or one thing, maybe a constantly updating widget, which is faulty, it really take me 1.5 days before my battery is flat with internet on all the time, and 3 days plus with internet off.
On the other hand I had the same with my lg a while ago and after a flash it was OK.
Sometimes these kind of phones behave very unpredictable....
sent from arc or optimus 2x
Click to expand...
Click to collapse
Oh I'm not worried about the battery life, I was putting it through a lot of use.. and I have a lot of widgets updating frequently
My concern is with the sudden drop from ~25% to 0 which has happened twice now

your battery might be wrongly calibrated.Download battery calibrator from market.charge to 100%,click calibrate battery..it should fix your problem

pngface said:
Hi,
Is there something wrong with my battery? This is the second time it has happened to me .. last time I left it overnight at 45% and when I woke up the phone was off, so I looked in battery usage and saw that it fell to 0 right from ~25%, and today, I was in an international call, and the call cut off and the phone shut down. It wasn't hot at all, I checked.
Is there some bug with the software, or is it a problem with my battery?
Click to expand...
Click to collapse
This happened to me few times. The last time I noticed was from ~48% left it overnight (only about 6 hours) and I woke up to find the phone was off. Usually my phone loose about ~25% overnight. Not sure what or who is the culprit. I have flashed few firmwares and none fixed the issue. Currently I'm rooted using Generic World firmware with locked bootloader and removed many bloatwares.
lijinc said:
your battery might be wrongly calibrated.Download battery calibrator from market.charge to 100%,click calibrate battery..it should fix your problem
Click to expand...
Click to collapse
I've this program installed and I'm sure it has not helped with this issue. I see "missing data" when there is a sudden loss of battery.

I´ve also the problem; my arc is not rooted, so there is no chance to calibrate the battery...?

Had it once, took the battery out and in again and it had 20% more again. Then I charged it at home and so far it works fine.
Sent from my LT15i using XDA Premium App

Flo95 said:
Had it once, took the battery out and in again and it had 20% more again. Then I charged it at home and so far it works fine.
Click to expand...
Click to collapse
Thank you. I´ve taken out the battery for about 15 minutes and put it in. The percentage is still as before.
Is there another way to reset the batterystats.bin without root?

Well looks like many people are having this issue, either there are a lot of faulty batteries out there, or its a problem with the firmware. I'm leaning towards the latter.
I'm using Rogers 2.3.3, what are you guys using?

pngface said:
Well looks like many people are having this issue, either there are a lot of faulty batteries out there, or its a problem with the firmware. I'm leaning towards the latter.
I'm using Rogers 2.3.3, what are you guys using?
Click to expand...
Click to collapse
I experinced this issue with Singapore generic firmware as well as World Generic (current) firmware. Hence I don't think it could be a specific firmware issue.

Awake
Anyway to find out what or which program kept the phone to stay in awake? As you can see the screenshot, the phone was awake during random times and most of the time without the screen isn't on.

Sorry, no idea,perhaps someone else here can help
For me its probably something like latitude which I set to auto update

pngface said:
Sorry, no idea,perhaps someone else here can help
For me its probably something like latitude which I set to auto update
Click to expand...
Click to collapse
"Latitude"? How can I verify that it doesn't affect me

Latitude comes with Google Maps, its basically a location sharing feature. If you press the menu button in google maps you can click on latitude, then menu button again -> settings, and change from 'Detect Automatically' to 'Manual'
If you don't know what it is I doubt you actually have it enabled anyway, so it could be some weather widget maybe?

pngface said:
Latitude comes with Google Maps, its basically a location sharing feature. If you press the menu button in google maps you can click on latitude, then menu button again -> settings, and change from 'Detect Automatically' to 'Manual'
If you don't know what it is I doubt you actually have it enabled anyway, so it could be some weather widget maybe?
Click to expand...
Click to collapse
I checked and my menu reads as "Join Latitude" which means I have not enabled it in the first place (I guess so).
I'm using Beautiful widget for weather service so not sure whether that is the culprit.
I wish there is more visibility for this .
Thanks for your explanations .

Btw I tried the Supercharger script, and it has doubled my battery life
(You need root)
I chose options 1,6,17

Here it happened again today early morning!!

prathaban said:
Here it happened again today early morning!!
Click to expand...
Click to collapse
Your wifi seems to be a bit spotty
Hopefully SE will see this thread and fix the issue in the next update

pngface said:
Your wifi seems to be a bit spotty
Hopefully SE will see this thread and fix the issue in the next update
Click to expand...
Click to collapse
May be due to the "Green Power" application. I checked before and if I switch on the WiFi it is continues without any problem.
I too hope for the same as you. Annoying bug .

I have the very same problem. The phone battery goes from 100% to 66-64 over the night...showing that the Cell standby and Display has drained the most of the %...

Related

Copilot draining battery

I seem to have a problem with co pilot where it continues to run even after I exit it. However the app is not visible in task manager. when I go to battery use co pilot its the number one user when in fact the app isn't even running. Does anyone else have this problem?
Did you disable GPs after using Co pilot ?
Yes I have. In order to fully close it I have to reboot the phone otherwise it continues to eat away at my battery.
kg3 said:
Yes I have. In order to fully close it I have to reboot the phone otherwise it continues to eat away at my battery.
Click to expand...
Click to collapse
Are you sure it's closed, and not just minimized? Which battery watch app you use? Might be problem with that not being accurate.
Same with copilot here.
steeeveen said:
Same with copilot here.
Click to expand...
Click to collapse
I recommend you guys get into contact with makers of CoPilot as they might have fix or ideas.
Soniboy84 said:
Are you sure it's closed, and not just minimized? Which battery watch app you use? Might be problem with that not being accurate.
Click to expand...
Click to collapse
This ^
I've never had an issue with it
FlanFlinger said:
This ^
I've never had an issue with it
Click to expand...
Click to collapse
+1, works just fine on my SGS.
Soniboy84 said:
Are you sure it's closed, and not just minimized? Which battery watch app you use? Might be problem with that not being accurate.
Click to expand...
Click to collapse
It's closed. When im done with the app I click 'Quit CoPilot'. Weird, seems it works fine for some, but not others.
Same here, closed it, its defo not running, yet the about battery screen says its eating away at the power. The battery history screen (*#*#4636#*#*) says its sensor usage, so I guess its a GPS thing, but don't know why its accessing GPS when off. Im running oldish firmware so that might have something to do with it as the wifi is forever turning on & off, might be related.
odd, but when i close copilot it closes
make sure you close and hot hide away
when it closed it doesn't eat battery
besides it's not copilot that eats battery, it's the GPS
as long as the GPS is off even if copilot is on, it will not consume battery
Are you people closing it from within CoPilot itself? Or by pressing the back button on the phone...
Running copilot for quite a while already but never noticed this.
i use the EXIT button inside copilot itself
else it just goes into hiding, but still active
Go to "Settings", "Applications", "manage applications", "running". See if it shows up in there. If not then it is not running and is being mis-reported.
BTW there is an update today.
I always exit from the exit menu within copilot and as far as I can tell its closed, but the battery statistics say its using gps, and therefore some battery, although doesn't seem to have gps active all the time. Might be a firmware bug as copilot wont always turn on gps, it'll just say no lock and the gps icon on the notification bar won't come on until I turn gps off and on again through the settings menu. Could be the opposite of that happening when you exit and gps isn't turned off correctly? Should get round to flashing newer firmware so I can turn it off and on from the notification bar but running ubuntu so not got kies working
Edit: Oops didnt really read the 1st post, i thought battery drain while using copilot...
(anyways below might be useful to some )
i did get massive battery drainage using Copilot, until i changed the map color mode to always night
White on Amoled drains ya battery ive tested this with the phone charging on the car and still drained when on day colors and now on night it stays charged and slowly increases %
test it...
good idea, perhaps i should change mine to always night as well
Ferdimage said:
Edit: Oops didnt really read the 1st post, i thought battery drain while using copilot...
(anyways below might be useful to some )
i did get massive battery drainage using Copilot, until i changed the map color mode to always night
White on Amoled drains ya battery ive tested this with the phone charging on the car and still drained when on day colors and now on night it stays charged and slowly increases %
test it...
Click to expand...
Click to collapse
I had this problem also. i installed Copilot and noticed my phone battery was lasting at most a day all of a sudden i checked battery use in "About Phone" settings and copilot was the #1 user. i tried checking task manager but didnt show up, i checked that i didnt minimise it but i hadnt, i also checked that i quit the app from inside copilot not just hit the back button and i also checked my GPS was off but still my battery drained very quickly. I ended up uninstalling it since i have uninstalled my battery is back to normal. after checking that i could not get a refund i reinstalled it again today to see if it still happened or if there is a way i could fix it. So far the problem has not occured. But i make sure that exit copliot from the app itself and then i check task manager make sure it is not running in the background and i also clear memory to make sure everything is back to idle. since i have done this after each use i have not seen the problem re-occur. if it does come back i will have to uninstall again dont want to have to have my phone on charge all the time!!
random question, what map version are you guys using for copilot? because i heard they dont have an update for 2010, last time i tried they only had 2009 North America maps
d0nald01 said:
random question, what map version are you guys using for copilot? because i heard they dont have an update for 2010, last time i tried they only had 2009 North America maps
Click to expand...
Click to collapse
if you go to their website and check on maps
http://www.alk.eu.com/copilot/maps.asp
you will see which regions have updated maps
mines are still stuck at Q4 - 2009
still waiting for 2010
the area were i live in, basically is not on the map literally, because is too new, so i'm looking forward to see the 2010 maps

[Q] Random change in Wi-Fi battery drain...

Apologies for any double posts in two forums; thought This would be a better place to ask than the General Forum.
Mods: Didn't know whether to post in this thread: http://forum.xda-developers.com/showthread.php?t=540559..
http://forum.xda-developers.com/showthread.php?t=540559
-----
I've Had my phone rooted, new Radio (Since Dec.) running latest LeeDroid.
Had my phone just the way i like everything, been very impressed with battery life over the past month with brilliant ROM updates.
Then randomly last week Wi-Fi usage shot up to the 60-90 mA level.
Why?
No new Rom had been installed for 2 weeks, so it wasn't that.
Wi-Fi off was 1-4 mA.
- I thought maybe its the applications I updated; Uninstalled all of them
Didn't work
- Maybe its fiddly settings like SYnc etc that have changed since App updates etc...
No settings had been altered.
- Maybe its a cache stats thing, I'll do a full wipe (Via CWM in Recovery Mode, select "Wipe Data/FactoryReset" option) and re-installed an even newer version of LeeDroid.
Still the battery drained 7-9 percent an hour on Standby(Screen Off).
1) Is it my router?
2) Is it a faulty WiFi part in the phone
3) What else besides the other two could it be?
i.e. - Battery was 60 percent with Wi-Fi on. -- Phone put into what appeared to be "Sleep Mode" (Pressing the power button once.)
-- 8 hours later battery was 15 percent!
Spare Parts showed "Time since Phone was in sleep" 8H
"Time since Wi-fi was in sleep" 8H.
Help greatly appreciated.
I had the same problem, disabling email sync in gmail solved the problem for me
Thanks GurliGebis; Tried that too even though I hadn't changed that setting since last week (When everything was fine).
Still no luck.
Any other thoughts?
Although almost 5 months have passed from the last reply on this thread I continue to have the EXACT same problem as you Tapori...
Have u figured it out mate?
Please reply if u have.
Thanks
DanteGR said:
Although almost 5 months have passed from the last reply on this thread I continue to have the EXACT same problem as you Tapori...
Have u figured it out mate?
Please reply if u have.
Thanks
Click to expand...
Click to collapse
Have you checked the drain in other routers?? Check it in another place, friends house, work.. and see if its happening the same every where
Sent from my Toilet using XDA App
elazari said:
Have you checked the drain in other routers?? Check it in another place, friends house, work.. and see if its happening the same every where
Sent from my Toilet using XDA App
Click to expand...
Click to collapse
I have tried it elsewhere and drain seems to be ok as far as i can recall. The problem is that even with my home router SOMETIMES there is no problem and drain seems normal.
So it's just a random thing but oh so annoying when it happens.
Thanks for trying to help though

Dialer using large amount of battery after update on Gingerbread

As said in title, I have a problem after updating to Gingerbread. In battery use it says that Dialer is using about 20% of battery. Does anyone else have this problem and are there any solutions for it?
I have this problem too, i opened another thread, btw i made a factory reset but the problem is still present.
I think that there aren't solution now, because htc in this new 2.3.3 rom change the radio,
i forced mine to only wcdma mode and disabled always-on mobile data.also i disabled best wi-fi performance when wifi is enabled.also when mobile data is switched on, i turn off wifi and vice versa. far now it is much better. if anyone do like me, pls tell me if is any improvement for you.
sedatif781 said:
i forced mine to only wcdma mode and disabled always-on mobile data.also i disabled best wi-fi performance when wifi is enabled.also when mobile data is switched on, i turn off wifi and vice versa. far now it is much better. if anyone do like me, pls tell me if is there any improvement
Click to expand...
Click to collapse
Perhaps leaving wcda always active will consume more than ever to leave gsm mode?
However disabling always-on mobile data in 2g/3g settings menu,your apps and widgets are updated automatically?
when i leave only wcdma, i think will consume less power because it didnt try always and always to switch to better signal (from 2g to 3g and vice versa).i have only weather auto update on and i didnt noticed any change .
sedatif781 said:
when i leave only wcdma, i think will consume less power because it didnt try always and always to switch to better signal (from 2g to 3g and vice versa).i have only weather auto update on and i didnt noticed any change .
Click to expand...
Click to collapse
Now i have only GSM mode, btw i can try to disable always on mobile data keep active in the 2g/3g menu and hope that this radio will consume less power.
I thought maybe the problem could be caused by a bug introduced with the new management processes that consume the battery, also because there is the graphic that was not there.
Let me explain:
The details of the processes that consume battery is correct because if I go on "DIALRE" the voice tells me that the CPU has been used only 6 minutes in 20 hours, so little, but shows the % is too high.
Same thing with regard to the voice "Telephone inactive", says it's been idle for less than 20 minutes that I used. but the % is too low.
So it could be a bug that we see that the phone uses too much and we blame the new radio?
Hi everyone
Dialer uses much battery, because it's using the sensors all the time (even with screen off/standby).
You can check that for example in "Battery History for GB" app (you'll find it on xda...)
I wrote some posts about this issue on the ARHD thread in DHD Development (just search for "Dialer" on the thread).
So far no one has a solution... so I guess it's a bug HTC build in... :/
If any one has a solution or a fix please post it
EDIT:
jackalac said:
So it could be a bug that we see that the phone uses too much and we blame the new radio?
Click to expand...
Click to collapse
I tried 3 different radios... I had that problem with each one of them.
scungilli said:
Hi everyone
Dialer uses much battery, because it's using the sensors all the time (even with screen off/standby).
You can check that for example in "Battery History for GB" app (you'll find it on xda...)
I wrote some posts about this issue on the ARHD thread in DHD Development (just search for "Dialer" on the thread).
So far no one has a solution... so I guess it's a bug HTC build in... :/
If any one has a solution or a fix please post it
EDIT:
I tried 3 different radios... I had that problem with each one of them.
Click to expand...
Click to collapse
So, the problem is the official 2.3.3 not the new radio?
Btw, also with dialer voice at 30% of consume, i have 28% of battery available now and the last unplugged was 1g and 15 hours ago, with medium use,.
Whit the 2.2.1 with the same use, my best was 1g and 6h.
jackalac said:
So, the problem is the official 2.3.3 not the new radio?
Btw, also with dialer voice at 30% of consume, i have 28% of battery available now and the last unplugged was 1g and 15 hours ago, with medium use,.
Whit the 2.2.1 with the same use, my best was 1g and 6h.
Click to expand...
Click to collapse
Seems like it's a problem with the official release.
If you google the issue you'll find people with other phones solving the issue by setting the "Turn to mute" feature to off...
Problem with this: We don't have that setting :/
For me Dialer doubles the standby battery use... so battery life is good, but could be much better.
scungilli said:
Seems like it's a problem with the official release.
If you google the issue you'll find people with other phones solving the issue by setting the "Turn to mute" feature to off...
Problem with this: We don't have that setting :/
For me Dialer doubles the standby battery use... so battery life is good, but could be much better.
Click to expand...
Click to collapse
So we can not do anything to solve this problem? We have to wait a patch from google? HTC will not do it then maybe never or maybe the 2.3.4
Maybe in the other Roms, cooker have solved this problem..
can we turn off the proximity sensor?
jackalac said:
So we can not do anything to solve this problem? We have to wait a patch from google? HTC will not do it then maybe never or maybe the 2.3.4
Maybe in the other Roms, cooker have solved this problem..
can we turn off the proximity sensor?
Click to expand...
Click to collapse
I think the problem is within the htc dialer app, so htc has to fix it...
Does anyone know if the "turn to mute" option was there in the official froyo roms?
Maybe it's possible to edit the setting manually then and switch off the feature in the settings file by copying the relevant settings string from the old config...
EDIT:
Maybe it's possible to use the old dialer app from froyo in GB...
Somebody has to try ^^
EDIT2:
Turning off the proximity sensor completely would resolve in dropping calls with your ear, because display doesn't turn off when you move your phone to your ear ^^
Update:
Installing HTCDialer.apk from ARHD 3.7 on 5.1.4 does not work...
Same issue for me : the dialer is supposed to be using 10 to 20% of battery, eventhough it only used the CPU for less than one minute...
I'm quite sure this wasn't the case on Froyo...
I am investigating this problem, the point is that I have heard other people with the desire hd on an Italian forum, and apparently almost no one experience this problem.
I'm thinking that maybe the problem is due to some app, widget, or maybe some setting of the carrier.
jackalac said:
I am investigating this problem, the point is that I have heard other people with the desire hd on an Italian forum, and apparently almost no one experience this problem.
I'm thinking that maybe the problem is due to some app, widget, or maybe some setting of the carrier.
Click to expand...
Click to collapse
I made a fullwipe twice and reflashed the rom, I restored nothing, really nothing - and the issue was there.
So it must have something to do with provider or maybe the hardware (some components from another manufacturer than most phones?) I don't now. Maybe just an ultra rare random bug in the original firmware, that happens when your IMEI starts with what not (just joking).
I can also confirm that the bug was not in froyo but in many gingerbread Roms on different phones. So maybe a general bug in gingerbread. If only someone could figure out a way to disable the "turn to mute" feature.
After what I read that should solve our problem...
Sent from my Desire HD using XDA App
scungilli said:
I made a fullwipe twice and reflashed the rom, I restored nothing, really nothing - and the issue was there.
So it must have something to do with provider or maybe the hardware (some components from another manufacturer than most phones?) I don't now. Maybe just an ultra rare random bug in the original firmware, that happens when your IMEI starts with what not (just joking). No clue really :/
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Or maybe just those who are not experiencing the issue is why does not realize it because they use the phone so heavy, and more % are given by other processes, so that they see "dialer" is a 6% 7% max.
jackalac said:
Or maybe just those who are not experiencing the issue is why does not realize it because they use the phone so heavy, and more % are given by other processes, so that they see "dialer" is a 6% 7% max.
Click to expand...
Click to collapse
Yeah could be... We need to turn this feature off, my best guess at the moment...
Sent from my Desire HD using XDA App
Mine is around 11% at the end of the day, but I only made a 1mn call...
And it was always nearly 0% in Froyo...
Is it increasing with phone call lengh?
I'm also wondering if this is just a new way to compute the battery usage : maybe Froyo wasn't able to "see" this usage, so the percentage was allocated to other items, but in this case the battery lengh would be the same. Just the ratio per item would be different. What do you think?
My screen battery usage was around 80% before upgrading, now it is only 58%, Dialer increased, system increased, but I'm under the feeling that my battery still last the same time...
samsenteur said:
Mine is around 11% at the end of the day, but I only made a 1mn call...
And it was always nearly 0% in Froyo...
Is it increasing with phone call lengh?
I'm also wondering if this is just a new way to compute the battery usage : maybe Froyo wasn't able to "see" this usage, so the percentage was allocated to other items, but in this case the battery lengh would be the same. Just the ratio per item would be different. What do you think?
My screen battery usage was around 80% before upgrading, now it is only 58%, Dialer increased, system increased, but I'm under the feeling that my battery still last the same time...
Click to expand...
Click to collapse
Hi,
as far as I noticed it's not increasing with call lenght.
It actually starts to drain battery, when you make a one second call, then it uses the sensors the whole time.
If you reboot your phone and don't start the dialer or take a call, then it will not drain your battery.
That leads to my conclusion, that it is a bug in the dialer, because it should'nt use the sensors when my phone is in standby overnight.
EDIT:
My battery life seems to have decreased comparing to froyo.
scungilli said:
Hi,
as far as I noticed it's not increasing with call lenght.
It actually starts to drain battery, when you make a one second call, then it uses the sensors the whole time.
If you reboot your phone and don't start the dialer or take a call, then it will not drain your battery.
That leads to my conclusion, that it is a bug in the dialer, because it should'nt use the sensors when my phone is in standby overnight.
EDIT:
My battery life seems to have decreased comparing to froyo.
Click to expand...
Click to collapse
I have the voice "dialer" with high % of consume also when removed from charge and I leave the dhd on the desk, inactive in standby, and I do not make any phone call.
That's why I say that I think the problem is not the proximity sensor problem, but maybe other.
However to me the battery lasts much longer but even with this problem, I can do at least 10 hours in more than Froyo with the same usage.
@ samsenteur: I asked on another Italian forum, and many users do not have this problem, perhaps because the % of telephone as it changes when the high screen and system are high, so with a heavy phone during the day.
Edit : scungilli Many thanks for your help and willingness to resolve that you giving ...

How can I track down my battery drain?

Leaving my OP in place, but I have rewritten the description with much more detail and pics here
http://forum.xda-developers.com/showthread.php?p=25401417#post25401417
I suggest skipping to there.
I am looking for general tips here. E.g., not asking you to diagnose my specific problem so much as give me ideas of what else to check or try.
Lately I have had unexplained (to me) battery drain. Yesterday I lost about 25 percent in an hour while the phone idled. It is not a constant thing, though. I can go an hour and loose 1 percent then loose massive amounts in the next hour.
Now, i have searched, but I have not found anything that applies to me.
I have:
Tried a different radio
Tried a different kernel
Reflashed my rom
Phone is entering deep sleep according to cpu spy
There are no unusual or excessive wake locks according to better battery stats
No apps are using a lot of battery.
I am in a low signal area at work, but putting the phone in airplane mode and dissabling background syn does not stop the drain.
Ideas?
might be your phone is loosing signal? i would check the battery stats in the settings menu to see if you have a poor mobile signal.
Zepius said:
might be your phone is loosing signal? i would check the battery stats in the settings menu to see if you have a poor mobile signal.
Click to expand...
Click to collapse
beren28 said:
I am in a low signal area at work, but putting the phone in airplane mode and dissabling background syn does not stop the drain.
Click to expand...
Click to collapse
So I don't think I can blame it on that.
Do you have any exchange sync on your phone?
Sent from my Galaxy Nexus using Tapatalk 2
can you give us screen shots of battery stats?
Herman76 said:
Do you have any exchange sync on your phone?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I do, and on reflection it is a possible culprit since I added it recently.
Didn't occur to me since it was producing no wakelocks and the battery stats did not showing as using much battery.
I shall turn it off for a bit and see if that helps. (unless there is some other way to test if it is the problem first.) I am off to the search button!
Zepius said:
can you give us screen shots of battery stats?
Click to expand...
Click to collapse
This is from yesterday when i set it down unused for about 90 minutes. The amount of wakes seems liek a lot, but it is similar to what i see when i have far far less drain, so I don't think that is the problem. I didn't get the app list screen, but out should screen as the only major drain with about 2 minutes.
I know it is shows poor signal strength, so immediately after that shot I put it in airplane mode, turned of sync, and rebooted. The battery continued to drain and graph had the exact same slope under those conditions. (Forget to get a pic though.)
Sent from my jitterbug using tapatalk.
System panel paid version with monitoring enabled is the best for tracking apps using CPU.
OK, still working on this.
To recap:
When the screen is off, and no apps are running I sometimes get inexplicable battery drain. This is occurring under conditions when I should be experiencing little or no drain at all. I say this becuase:
The screen is of and no bakground apps are running
the phone is NOT awake and IS entering deep sleep (as confirmed by cpuspy)
there are no unusual kernel or partial wake locks
there are no apps listed as using unexpected ammounts of battery
This is not a universal problem. The phone *often* behaves as expected. I can leave the phone off for an hour and see a 1% or 2% drain, and I am happy with that. However, sometimes, randomly, it goes nuts on my.
This graph from a few weeks ago shows what I mean. Look in the green box. The phone is sleeping, and the screen is off. The graph starts as a flatline, then, all of a sudden, it begins to drop precipitously.
Here is a graph that shows the battery dropping at the same rate whether the phone is awake or sleeping:
I have gone the following to try and narrow the problem down:
Done a completely fresh install of my Rom including a system wipe.
Tried two kernels (the aokp default and several relases of Franco's
Tried a different radio
Activated and installed a new sim card
I have come to suspect that the problem is network related. When the problem starts, sometimes going into airplane mode and back and/or toggling 2g only temporarily fixes the problem.
I suspect that something is happening with my connection to T-Mobile that keeps the network running and draining power. This is pure speculation, but it is all I can think of.
I installed juice defender (which I had not been previously running) and noticed the that, sometimes, it didn't turn of data when it should have. I also noticed the following two things happen:
I do not believe it is a rom problem, since if so, someone else would be reporting this. It might be an app problem, but if so the app is draining battery without a wake lock and while the phone is in deep sleep.
It is not exchange (as was suggested in this thread) since it continues when I ev my exchange account.
I have no idea what else to do or try.
Since it happens at random and takes a while to identify, uninstalling one app at a time to test for that could easily take months to narrow down a misbehaving app.
I know it is not a hardware issue since last month I got this:
That was with AOKP and Franco (earlier versions obviously)
I have google searched till my fingers bleed.
I am a long way form being an expert, and I suspect I may have overlooked something obvious.
Please, any thoughts??
Damn you definitely have a major issue and I don't know what it could be. But when my phone sleeps itstays dead flat with no awake bars, and drops 1% every 3 hours.
1. Calibrate battery
2. If you really wanna find the problem, install the rom with no mods or apps and run it and see if it still happens. Then add back each mod/app one at a time
derekwilkinson said:
1. Calibrate battery
2. If you really wanna find the problem, install the rom with no mods or apps and run it and see if it still happens. Then add back each mod/app one at a time
Click to expand...
Click to collapse
While I appreciate your effort, this is remarkable unhelpful for the following reasons:
1. "calibrating" the battery is a myth and doesn't actually do something. Even if it did, it would not explain the symptoms I have described. I have been around xda long enough to know it is the knee-jerk reaction to any battery question, but it is not relevant here.
2. Since the problem occurs at random, and sometimes takes hours to show up, (For instance, last night I charged to full and tried to catch it happening. For 4 hours nothing happened, it behaved perfectly. Then I went to bed and it immediately started to fall and was dead by morning) and since I have over 100 apps, your suggestion could easily take *over a year* to follow. Believe me, I have thought about it, but I started this thread hoping for ideas that would allow me to avoid it.
Here is that chart for last night.
I had about 1 hour and 30 minutes screen on time with 65% left when I went to bed. When I woke up, phone was dead.
RogerPodacter said:
Damn you definitely have a major issue and I don't know what it could be. But when my phone sleeps itstays dead flat with no awake bars, and drops 1% every 3 hours.
Click to expand...
Click to collapse
Mine often does that. But sometimes it doesn't. It is the fact that it happens seemingly at random that makes it so annoying and hard to track down.
I would replace the battery
One thing you haven't rulled out is that the battery itself is bad.
Have a friend you could swap with for a day, or at least long enough to see if the problem follows? If your battery drops on their phone that is also a good indication.
arw01 said:
One thing you haven't rulled out is that the battery itself is bad.
Have a friend you could swap with for a day, or at least long enough to see if the problem follows? If your battery drops on their phone that is also a good indication.
Click to expand...
Click to collapse
The thought has occurred to me, but unfortunately, no, I don't have a friend I can swap with. And really, since I have had the phone less than 3 months, the battery *shouldn't* be bad, but yeah, defective products happen.
If I cannot find any other cause I will likely order a new battery and see if that fixes it.
beren28 said:
While I appreciate your effort, this is remarkable unhelpful for the following reasons:
1. "calibrating" the battery is a myth and doesn't actually do something. Even if it did, it would not explain the symptoms I have described. I have been around xda long enough to know it is the knee-jerk reaction to any battery question, but it is not relevant here.
2. Since the problem occurs at random, and sometimes takes hours to show up, (For instance, last night I charged to full and tried to catch it happening. For 4 hours nothing happened, it behaved perfectly. Then I went to bed and it immediately started to fall and was dead by morning) and since I have over 100 apps, your suggestion could easily take *over a year* to follow. Believe me, I have thought about it, but I started this thread hoping for ideas that would allow me to avoid it.
Click to expand...
Click to collapse
1. yes battery calibration does make a difference.
2. ok, so an app can't run a process at random? especially when you have "over 100 apps"? Run the rom stock and see if it still happens, or even run the stock rom/kernel. if you don't want to try this then why are you asking for suggestions? christ
derekwilkinson said:
1. yes battery calibration does make a difference.
Click to expand...
Click to collapse
You are incorrect. But, in any case, I DID calibrate the battery just to cover bases in the case that I was wrong.
2. ok, so an app can't run a process at random? especially when you have "over 100 apps"?
Click to expand...
Click to collapse
We'll of course it can. That is kinda my point. If I go one app at a time waiting for it to "run a process at random" I am talking literally MONTHS of testing. I would have to wait many hours, if not days after installing or uninstalling an app to be sure whether or not it made a difference, then move on the the next. This is simply not an option. I started this thread in hopes that a realistic and doable solution might exist that I was unaware of.
Run the rom stock and see if it still happens, or even run the stock rom/kernel. if you don't want to try this then why are you asking for suggestions? christ
Click to expand...
Click to collapse
I am asking because there may be a solution that I am unaware of that doesn't require me to put my entire life on hold for months. It is possible that there is no such solution, but I asked in case there was one.
Sorry to have put you out so much.
You mentioned you recently installed exchange sync. Did turning off sync remedy this or have you not tried disabling all sync features?
One other thing to check is the background data usage of your apps. You'd find this under 'data usage' and make sure you enable the wifi tab so you can see data usage on wifi.
skadebo said:
You mentioned you recently installed exchange sync. Did turning off sync remedy this or have you not tried disabling all sync features?
when i did a complete quote and re flash i did not setup the exchange account, but the issue continued.
One other thing to check is the background data usage of your apps. You'd find this under 'data usage' and make sure you enable the wifi tab so you can see data usage on wifi.
Click to expand...
Click to collapse
I'll check that out. Thanks.
Sent from my jitterbug using tapatalk.
Click to expand...
Click to collapse
Click to expand...
Click to collapse
My battery also drains at a rate similar to yours however I'm on the CDMA version. Hopefully you can figure out what's going on with yours.

Razer phone not Deep sleeping according to AccuBattery discharge tests!

Razer phone not Deep sleeping according to AccuBattery discharge tests!
I have crap battery life when the phone is not in use. Loosing about 7% an hour with screen off and sleeping.
Wifi on, mobile data off, bluetooth off and nfc. So whats causing the drain with battery?
:edit (Plus phone set to 60fps and battery saving with all apps. )
I see no signs of this device actually deep sleeping. I have no apps that cause this either so whats the deal?
Do any other users notice this issue?
Also Whats with the rapid charge? The phone charges to about 25% rapid charge then drops to a low charge that drops slowly until 100% is reached. This takes fully charging to around 1 hour 20 minutes, That is not rapid charging! You can also see this yourself with accubattery charge monitoring. Have others noticed these issues?
I've just noticed the same issue today. Yesterday when I went to sleep, I left my phone around 65% and when I woke up it had 30%.
Could that be fixed when they release Oreo update? I'm kinda worried about it :/
el4nimal said:
I've just noticed the same issue today. Could you install accubattery to confirm this issue?
Would help if other users also installed accubattery to see if anyone is getting the phone to deep sleep.
Click to expand...
Click to collapse
arnookie said:
el4nimal said:
I've just noticed the same issue today. Could you install accubattery to confirm this issue?
Would help if other users also installed accubattery to see if anyone is getting the phone to deep sleep.
Click to expand...
Click to collapse
Sure. I already installed it...I'm not sure how to test that though
Click to expand...
Click to collapse
I always use accubattery and it shows me that 70% of my screen off time is spent in deep sleep.. Dont know what to tell you guys but it's gotta be something you installed.. Phone runs fine and sleeps like it should
el4nimal said:
arnookie said:
Sure. I already installed it...I'm not sure how to test that though
Click to expand...
Click to collapse
just select discharge in accubattery under screen off it tells you if the phone went into deep sleep.
Click to expand...
Click to collapse
arnookie said:
el4nimal said:
just select discharge in accubattery under screen off it tells you if the phone went into deep sleep.
Click to expand...
Click to collapse
It does say the time the phone went into deep sleep.
But I keep thinking that it's draining more battery than it should when the screen off.
I just have the apps that were already installed, plus a couple of games
Click to expand...
Click to collapse
OK I found the issue that cause the Razer not deep sleeping. The Theme store that is pre-installed to the phone was keeping the phone from deep sleeping. Disable the Razer Theme app from app settings. You can re-enable it afterwards and the phone will deep sleep fine after. This caused me several issues regarding battery life.
I also checked my sons Razer and even though his was deep sleeping Disabling and re enabling the Razer Theme app made the phone deep sleep better with less wake-ups,
I would suggest everyone either disables the Razer theme store app or at least disables and re-enable the app to get better deep sleep.
I was loosing 7% an hour because of this app issue. Try it you will see a great improvement in screen off time.
Disable the Razer theme store completely if you get poor battery drain with screen off. After further testing The Theme store app is causing the issue and after re-enabling it the drain came back about 3 hours later. I suggest to keep the Theme store disabled until you need it. This has sorted my never sleeping issue and stopped the 7% per hour battery drain in standby.
arnookie said:
Disable the Razer theme store completely if you get poor battery drain with screen off. After further testing The Theme store app is causing the issue and after re-enabling it the drain came back about 3 hours later. I suggest to keep the Theme store disabled until you need it. This has sorted my never sleeping issue and stopped the 7% battery drain in standby.
Click to expand...
Click to collapse
I did and it worked! It's draining slower while screen is off. Thank you very much!
el4nimal said:
I did and it worked! It's draining slower while screen is off. Thank you very much!
Click to expand...
Click to collapse
Great that's confirmed the issue is the Theme store app causing the phone not to deep sleep. Glad it worked for you. :0-)
Strangely enough my Accubattery says my phone is in deep sleep 90%+ of screen off-time yet I'm also getting the same 7-10%/h drain with the screen off. Will be disabling theme store just in case that really is the problem
Yes there is a problem I spoke to razer support. I told them of the issue and that it was razer theme store causing the phone not to sleep. The support guy had me talk to the engineering team who were to say the least extremely pleased that I found what had been causing the issue. According to the engineering team they have been looking for the cause of this issue for last couple of months. They swore that they would fix the no deep sleep issue in the app in the next update. Even said they would send me a spare charger as a thank you for finding the problem. They also said that orio would release by the end of march but no sign of that yet. It's seems a strange problem that is not effecting all razer phones.
Would be nice to know who has factory reset after doing the last update and who hasn't.
I have not factory reset but my phone was already updated straight out of the box. Have other updated and factory reset?
arnookie said:
Yes there is a problem I spoke to razer support. I told them of the issue and that it was razer theme store causing the phone not to sleep. The support guy had me talk to the engineering team who were to say the least extremely pleased that I found what had been causing the issue. According to the engineering team they have been looking for the cause of this issue for last couple of months. They swore that they would fix the no deep sleep issue in the app in the next update. Even said they would send me a spare charger as a thank you for finding the problem. They also said that orio would release by the end of march but no sign of that yet. It's seems a strange problem that is not effecting all razer phones.
Would be nice to know who has factory reset after doing the last update and who hasn't.
I have not factory reset but my phone was already updated straight out of the box. Have other updated and factory reset?
Click to expand...
Click to collapse
I have factory reset and found out my personal problem was WiFi. After changing from 5GHz to 2.4Ghz my drain is back to around 0.8 an hour. Nearly 0 if I turn WiFi off completely but im still doing testing. It's strange though as all my tests have been next to the router so I shouldnt be getting excessive drain from poor signal
Im unsure if this is releated and put the app on my phone to just check as im a man who likes stats. I have noticed that when relaxing with the phone on charge the screen will randomly light up with no notification to trigger this happening.
My Phones just laying there on charge and the screen will light up still locked with no notifications and a few seconds later it will turn off the screen again its bugging me as im not seeing a reason to why this is happening.
---------- Post added at 01:56 PM ---------- Previous post was at 01:37 PM ----------
arnookie said:
Yes there is a problem I spoke to razer support. I told them of the issue and that it was razer theme store causing the phone not to sleep. The support guy had me talk to the engineering team who were to say the least extremely pleased that I found what had been causing the issue. According to the engineering team they have been looking for the cause of this issue for last couple of months. They swore that they would fix the no deep sleep issue in the app in the next update. Even said they would send me a spare charger as a thank you for finding the problem. They also said that orio would release by the end of march but no sign of that yet. It's seems a strange problem that is not effecting all razer phones.
Would be nice to know who has factory reset after doing the last update and who hasn't.
I have not factory reset but my phone was already updated straight out of the box. Have other updated and factory reset?
Click to expand...
Click to collapse
I believe that i factory wiped mine using the software options within the OS as part of an issue im having wth the netflix app crashing i cant say that ive seen a battery dip as other have done above but charging my phone over night to 100% i only see it dip when im watching youtube or actually using the phone. When the screens off im not seeing huge % of battery drop. i leave WIFI on and switch between 5ghz and 2.4ghz when its at home and at work i manually turn it off as i dont want my phone connected to works wifi.
I also leave bluetooth enable and never turn this off howver i do turn the Razer BT headphones off when not in use to save battery.
Will keep you updated
Oddly enough i just got a new Razer Theme Store update will check the patch notes for deep sleep fix.
iStasis said:
I have noticed that when relaxing with the phone on charge the screen will randomly light up with no notification to trigger this happening.
Click to expand...
Click to collapse
I used to see that behaviour on my Note 5. I noticed that the screen light up showing a notification from Google Playstore while an app was being updated, and then it faded away as soon as it finished. Sometimes this happened so fast that I could only see the notification already fading away.
el4nimal said:
I used to see that behaviour on my Note 5. I noticed that the screen light up showing a notification from Google Playstore while an app was being updated, and then it faded away as soon as it finished. Sometimes this happened so fast that I could only see the notification already fading away.
Click to expand...
Click to collapse
Good call on that as it wasnt something I thought to check as its so quick!
For now I have gone into Playstore > Settings > Notification Settings >
Updates (Left on) as i should get the this app has an update message stay in the noticfication drop down.
Auto-Updates (Turned Off) hopefully it wont tell bother me and leave the phone screen off and this should fix my issue
iStasis said:
Good call on that as it wasnt something I thought to check as its so quick!
For now I have gone into Playstore > Settings > Notification Settings >
Updates (Left on) as i should get the this app has an update message stay in the noticfication drop down.
Auto-Updates (Turned Off) hopefully it wont tell bother me and leave the phone screen off and this should fix my issue
Click to expand...
Click to collapse
Please let us know if it fixes the issue.
Also, I've noticed that my battery is draining like 15-20% during the night (about 6 hours). Yesterday I tried turning off WiFi and Mobile Data before going to sleep, and when I woke up today, I noticed it drained only 1% during those 6 hours!
Is normal that Wifi/Mob8ke Data drain so much battery while inactive?

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