I got my new s20+ (UK version) today.
Unfortunately, google play store on wifi seems to be an absolute joke - if it downloads an app at all, it takes forever. It works fine on data but obviously a bit slower (as no 5G signal where I live yet).
I have reset the cache on google play store, services, services framework and download manager, logged out and back into google and done a factory reset - nothing fixes it.
Does anyone have any ideas as to how to restore the usual download speed? My Note 10+ works find (as did the s10+ before it ...)? Is anyone else experiencing this?
All other devices on the network are behaving exactly as I would expect them to.
it throttles speed if something else is downloading in the background
I picked up the same issue when I got my phone on the first day. I was setting up the phone and playstore was hectically slow or paused the whole time... As mentioned above it does throttle or pause playstore stuff when downloading other stuff in the back ground. Samsung store was doing updates and playstore paused/throttled the updates. When all was done, the playstore functioned normally
Related
I've been having trouble trying to download apps or watching youtube videos on Wi-Fi since I installed CM7.
On the Market, when I try to install a new app or update an existing one, I get the download bar and status bar icon but the download just stalls at 0%, if I switch to 3G it works but my connection is ridiculously slow (I'm on a cheap 256kbps unlimited plan).
With Youtube, I can browse videos perfectly but when it comes to playing them, they won't start. I get the loading spinning circle for a couple of minutes and then I get the error and retry dialog.
Things I've already tried:
-Wiping cache and dalvik cache.
-Reflashing G-apps.
-Clearing data + cache + uninstalling updates of both apps.
-Signing in to Google Talk before attempting to download apps.
-Deleting the LOST.DIR on my SD Card (can't delete .android_secure).
I've seen this problem on other forums and other models but nothing seems to work for me, so maybe it's a Defy-only problem that hasn't been fixed yet.
Hope someone here has an answer for this.
TL;DR version: Youtube and Market don't work over Wi-Fi, only 3G.
EDIT: Just tried downloading (on 3G) and installing the Set DNS app and Youtube now works; no luck with the Market but at least it loads faster now...
If you can't go to the normal market, go to a black market is a good solution
Ex: Appplanet, aptoide...
It's good that youtube somehow fixed.
Thanks for your reply but I rather stay away from those kind of places, I don't want to take the risk of infecting my phone with something weird, lol. Besides I would lose the convenience of regular updates to all my apps.
I know.
I'm working on making a trusted repo. in Aptoide, where people will safe when installing apps in there.
Also, I will make it Defy-only.
@ Xummoner .. The SetDNS, which options did you select to get thru the YouTube?
I just went to Preferences and un-ticked the Override 3G DNS (since my 3G works fine and I don't want to take the chance of messing it up) and then on the main screen I chose Open DNS and Apply.
EDIT: I'm beginning to think that the issue is not related to the phone, or maybe is a combination of different things because a lot of users have been having the same problem in my country trying to access the Market and Youtube using Wi-Fi connected to a certain ISP which might be blocking the ports needed for the Market, but I'll have to investigate further.
Hey all,
I finally made the jump to the One M8 from my iPhone a few weeks ago, and I quickly unlocked, S-OFF'd, rooted, and flashed MaximusHD. I had to switch back to my iPhone for a couple of weeks for work reasons, and yesterday decided to switch back to the One. When I booted it up, I saw that an OTA was available for MaximusHD 7.1, so I installed it and realized that I was missing LTE and stuck on HSPA. A quick phone call to AT&T resolved my issue when I realized that it was simply a provisioning problem (since the 4S I had been using is LTE-less). Now for the strange part - after being on WiFi all day at home, I come to work and try to fire up the Google search app (while connected to LTE), no dice. The app throws a "Can't reach Google at the moment." So I fire up Chrome, and try google.com - after a painstaking few seconds, I get "Timed out". I navigated to a different site (CNN), just to test connectivity and voila! - the page loads immediately. I retried google.com, and the site still times out. Also, the Play Store has no connectivity over LTE, also throwing "Connection timed out." All other apps (Instagram, Speedtest, even GMaps/G-mail) work while on LTE. If I force the phone to drop to HSPA (by choosing GSM/WCDMA only in Mobile Network settings), then magically all the forementioned apps and google.com work properly. It seems that all the Google services are "blocked" while connected to LTE. So far I've tried:
- Airplane mode on/off
- Rebooting
- Clearing defaults and wiping all the application caches (as well as the Play frameworks)
- Factory resetting/Wipe Cache
- Flashing a different ROM (VenomOne) and starting fresh
- Confirmed that APN settings are correct (other sites other than google.com work fine)
- Deauthorized my phone in my Google account settings
- Created a new Google account
None of these worked. I also tethered my MacBook to the phone, and was able to access google.com via Safari perfectly fine while the phone was sharing it's LTE connection. I installed Firefox on the phone, and strangely google.com works fine as well. It seems as though any Google services that rely on my login fail to work on LTE, but work perfectly fine over HSPA. Google searches work, the GSearch app works fine, and the Play store loads immediately. Switch back to LTE, all other apps and sites load properly, Google services fail again (now including Sync).
Sorry for the lengthy post guys, but I'm out of ideas. I'm going to (unfortunately) flash the phone back to stock and see if that works, and if it doesn't, I'll drop by the AT&T store tomorrow and see if a new device makes a difference. It doesn't quite add up, unless its a weird provisioning problem. Hopefully you guys can help or might have an idea? Thanks!
Hey man, I'm jumping on board with you on this issue. I've been battling this same exact issue for the last month or so. I've literally tried everything in the book and can't seem to figure it out. Not hijacking your thread, but I was going to create a thread here as well since I'm out of ideas. Here's my experience, hopefully we can knock something out here to fix this plague of a problem.
I've flashed multiple different versions of firmware, multiple different ROMs, cleared every kind of cache you could imagine, etc. Often I can get the issue to disappear for a short while, but it always returns.
I did restore the phone to stock using the factory RUU. That actually did work for a short period of time, but then I started receiving a message that said "Restricted Access Changed - Data Service is Blocked".
That message led me to this site: Nexus 5 Restricted Access Changed Issue - Solved
After being 100% stock, I uninstalled updates for Google Play Services. That worked for 3 days. After 3 days, I connected to wifi for the first time, after I turned wifi off - no connection to the Play Store again.
That was last night. Flashed newest firmware (2.22.401.5) and Insert Coin 4.0.9 this morning... still no good. Google Search and the Play Store time out with "No Connection" messages.
The one thing I believe differs from me to you, is that HSPA+ (GSM/WCDMA) does not work either. I believe you said that worked for you?
Certain little things seem to randomly make it work for a short period of time. Once I flashed cache/dalvik and did a fastboot erase cache - magically worked after that. Though, that only lasted for a day or two.
Think I'm going to jump on Support Chat with AT&T to see if they can provide any help, though I doubt it. I'll update here as I go along so hopefully we can get this figured out. Sorry for the lengthy response.
Same issue, also from CT
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
trailrunnerx said:
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
Click to expand...
Click to collapse
Did you contacted your carrier about this LTE and Google services issues? Cause I can use all Google services on LTE. Its kinda a bummer that you cant use something that you are paying for tho.
Poslano z mojega HTC One_M8 z uporabo Tapatalk
This guy has the same issue: http://forum.xda-developers.com/att-htc-one-m8/help/lte-connection-issues-3-28-401-7-t2913168
He thought it was caused by flashing firmware. But based on your experience, it might just be a carrier issue.
First, I'm running an unlocked Galaxy Nexus 9250 rooted and running an old XenonHD 09-15-12- I bought it used from the guy that installed the ROM and I haven't changed it.
Last night I followed someone's advice and used superbeam to off load all my photos and videos (about 8gig) to make my phone faster. I noticed a considerable boost in performance immediately! I then started a mass update of some 70-80 apps from the google play store and things went south. The updates would get somewhere between 50-100% downloaded and then bog down either during the download or the install. I cleared out all the cache memory and app data I could with no improvement. I also downloaded CCcleaner and had it do some more cleaning but everything was still the same. I also noticed my caller ID app failing to report the caller until several minutes after the call!
I talked with google today and after having me clear the download manager and google play store apps of cache and data memory several times and de-linking and re-linking my google accounts the tech guy gave up. I've also tried using 3g OTA data transfers and I get the same results.
Thanks for the Help!
How do I contribute XDA?
i'm on the latest firmware on my A3, not many apps running but when i open the play store it's incredibly slow and luggish and it slows down all the system...have you guys experienced anything similar? is your play store app running ok? suggestions? thanks
playstore app is latest version too.
Same thing happens to me on the A5, everything else is just fine but Play Store is slow as hell.
same here, A5 dual sim,
guys try to turn off full scanning under the play protect menu...mine seems to run well now...
no after trying it better it's still slow, full scanning isn't the reason
any suggestion guys?
Enable CPU monitoring in Developer Options, and if there is a lot of blue (i/o) activity when Play Store is started, and if you have a (crappy) SD card, try removing it, or replacing with a faster one.
The android play store is completely broken for me. It's been doing this for the last two weeks. Never had an issue before. I rarely post on XDA anymore because I never have problems with my phone and I'm tech savvy enough to troubleshoot my own stuff but I need help with this. The play store will only download apps and updates via wifi. After troubleshooting the app sometimes I can get it to work but most of the time it will be stuck at 99%, 49%, 36% downloaded or will just say "waiting for download" . I want to be able to use it without having to use wifi. I'm pretty sure it's a bug.
My play store settings:
App download preference: Over any network
Auto update apps: Dont auto update
Troubleshooting steps I took
1. Force close, clear cache
2. Force close, clear data
3. The above + restarting
4. Clear cache of play services and restart
5. Clear cache of download manager and restart
6. Full factory reset of my phone
7. Restarting mobile data, turning off/on wifi/Bluetooth
After the full restart I started to believe that an update somewhere broke the play store. I'm fully stock non rooted on Verizon. Every other app works just fine if it needs to use mobile data. I'm really frustrated and would like some assistance with this.
What email account is your playstore showing it is using? Is it a fully legitimate Gmail account? Or is it an email account that is a student account? Maybe business related?
And have you disabled any apps?
Possible fix...
I've been having the same issue on my rooted S8 since about a week after I bought it two years ago. I could never download new apps or do updates over the air. Now, I just in the last week bought a Note 10+ 5G and set it up with the second of the two Gmail accounts I have. I'm still using the same SIM card I've had for over a year. The Gmail account having issues with OTA updates is over 25 years old now, the newer one's about five years old. Now, as much as I'd like it to be the Note's not rooted, and if I'm logged into the newer Google account it's quite happily grabbing Play Store app. updates over the air.
You beauty!, you say. "Fixed it you have", would say Master Yoda.
Um, no.
If I switch back to the older Google account I instantly lose the ability to download anything over the air. Grabbing stuff while the device is connected to the internet via a wi-fi hotspot works like a charm, but I've tried every solution offered to me by Google technicians and Android experts alike and STILL can't get it download and install an app. when I'm anywhere other than hooked up to my home router. Go figure!
So yeh, just letting you know you're not the only one.
EDIT: Just had a play around (pardon the pun) with -> Settings -> Google Settings -> Google Account
Try this out and see how you go.
1. After you land in Google Settings, make sure the Google account you're having OTA dramas with is showing.
2. Tap on 'Data and Messaging'.
3. Tap on 'Data Management'.
4. Tap on 'Update Drive-enabled app. files'.
5. Tap on 'Over Wi-Fi or mobile data'
Back-arrow your way out, check that your handset is NOT connected to the internet via wi-fi, then go to Play Store, check for updates and they should download without issues over your mobile service provider's network connection. Please note that your mobile data allowance will be used, but you should also be able to wander the streets and grab new apps without needing to connect to a wi-fi hotspot.
Yippee! Oh, and don't applaud...
just throw money.