T-Mobile's MyAccount found on the Google Play Store has been up to a bit of trickery a few weeks ago.
I only post this on XDA now because I was talking to a friend who went through just about same experience around the same time. So I'm posting this thread as an answer for those who have gone through this.
The T-Mobile My Account application had an update about two weeks ago that had general improvements and bug fixes, which I didn't update to, and later went to the My Apps section of the Google Play Store. Under applications that needed to be updated, T-Mobile's MyAccount disappeared all together from the Google Play Store.
Zip, zilch, Nada, gone all together. The only thing that was left was a super old My Account application that has since been discontinued. I didn't think much of it because my app was working just fine. I searched the Play Store on my PC and Android Browsers in Desktop user agent to see if it was just affecting me for some reason, "incompatible with my device" or anything like that, I found no evidence of the modern T-Mobile MyAccount app and I moved on since I had mine without issues. Just a few days later, I checked the Play Store to update a few apps, then lo and behold, the app was back and wanted me to update.
So I updated the application, and then went to my home screen. I usually keep the Data Counter Widget on one of my home screens solely so I can brag that I've used "X" gigabytes on mobile 4G while my friends have to worry about their bill blowing up $170 in overage fees just from going over their data quota... (I stream videos, I browse, I download apps, and stream music quite often - so my data is pretty high a month, but that's why I have unlimited). Well, the widget said to click to update the info, which I did. I got a bunch of stupid ridiculous nonsensical errors about my data plan not being compatible with the T-Mobile My Account data widget, that my phone wasn't compatible with widgets, couldn't load data, I didn't have an account, etc... Well, I thankfully had a Titanium Backup of the working app, so I cleared data of the current one, and then restored the old version+data. Voila! - Data Widget works again, no issues...
Currently to my knowledge the latest version causes issues with a few different widgets, loading payments, etc, however the app completely played a disappearing act from Google Play store and came back to life 3 days later. Odd to me because nor T-Mobile nor Google would have reason to pull it (even temporarily) from the Play Store. So if anyone went though this, you weren't the only one.
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If there was a serious bug found, they'd be right to pull it for a few days. But it's no surprise to me really. Have you read the reviews on the app?
I'm still not sure what "trickery" you are talking about though. How did they pull a fast one over on you? What did they do to you when they did?
If you are referring to installing a dysfunctional app, I don't see that as tricking people into something. I call it the norm for that app per the reviews I remember reading in the past. It's why I've never bothered with using it to begin with. The number of decent reviews has gone up lately, but there's still plenty enough bad ones to raise flags for me.
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I agree with you, yes disfunctional, although no foul. When I referred to "trickery" I just meant as far as functioning properly, then dissapearing from Google Play and any official mention on the T-Mobile site, only to reappear again broken. I posted this thread basically for the people who experienced the issues, they weren't crazy. It's more of pre-halloween mental trickery haha.
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Hey all,
I finally made the jump to the One M8 from my iPhone a few weeks ago, and I quickly unlocked, S-OFF'd, rooted, and flashed MaximusHD. I had to switch back to my iPhone for a couple of weeks for work reasons, and yesterday decided to switch back to the One. When I booted it up, I saw that an OTA was available for MaximusHD 7.1, so I installed it and realized that I was missing LTE and stuck on HSPA. A quick phone call to AT&T resolved my issue when I realized that it was simply a provisioning problem (since the 4S I had been using is LTE-less). Now for the strange part - after being on WiFi all day at home, I come to work and try to fire up the Google search app (while connected to LTE), no dice. The app throws a "Can't reach Google at the moment." So I fire up Chrome, and try google.com - after a painstaking few seconds, I get "Timed out". I navigated to a different site (CNN), just to test connectivity and voila! - the page loads immediately. I retried google.com, and the site still times out. Also, the Play Store has no connectivity over LTE, also throwing "Connection timed out." All other apps (Instagram, Speedtest, even GMaps/G-mail) work while on LTE. If I force the phone to drop to HSPA (by choosing GSM/WCDMA only in Mobile Network settings), then magically all the forementioned apps and google.com work properly. It seems that all the Google services are "blocked" while connected to LTE. So far I've tried:
- Airplane mode on/off
- Rebooting
- Clearing defaults and wiping all the application caches (as well as the Play frameworks)
- Factory resetting/Wipe Cache
- Flashing a different ROM (VenomOne) and starting fresh
- Confirmed that APN settings are correct (other sites other than google.com work fine)
- Deauthorized my phone in my Google account settings
- Created a new Google account
None of these worked. I also tethered my MacBook to the phone, and was able to access google.com via Safari perfectly fine while the phone was sharing it's LTE connection. I installed Firefox on the phone, and strangely google.com works fine as well. It seems as though any Google services that rely on my login fail to work on LTE, but work perfectly fine over HSPA. Google searches work, the GSearch app works fine, and the Play store loads immediately. Switch back to LTE, all other apps and sites load properly, Google services fail again (now including Sync).
Sorry for the lengthy post guys, but I'm out of ideas. I'm going to (unfortunately) flash the phone back to stock and see if that works, and if it doesn't, I'll drop by the AT&T store tomorrow and see if a new device makes a difference. It doesn't quite add up, unless its a weird provisioning problem. Hopefully you guys can help or might have an idea? Thanks!
Hey man, I'm jumping on board with you on this issue. I've been battling this same exact issue for the last month or so. I've literally tried everything in the book and can't seem to figure it out. Not hijacking your thread, but I was going to create a thread here as well since I'm out of ideas. Here's my experience, hopefully we can knock something out here to fix this plague of a problem.
I've flashed multiple different versions of firmware, multiple different ROMs, cleared every kind of cache you could imagine, etc. Often I can get the issue to disappear for a short while, but it always returns.
I did restore the phone to stock using the factory RUU. That actually did work for a short period of time, but then I started receiving a message that said "Restricted Access Changed - Data Service is Blocked".
That message led me to this site: Nexus 5 Restricted Access Changed Issue - Solved
After being 100% stock, I uninstalled updates for Google Play Services. That worked for 3 days. After 3 days, I connected to wifi for the first time, after I turned wifi off - no connection to the Play Store again.
That was last night. Flashed newest firmware (2.22.401.5) and Insert Coin 4.0.9 this morning... still no good. Google Search and the Play Store time out with "No Connection" messages.
The one thing I believe differs from me to you, is that HSPA+ (GSM/WCDMA) does not work either. I believe you said that worked for you?
Certain little things seem to randomly make it work for a short period of time. Once I flashed cache/dalvik and did a fastboot erase cache - magically worked after that. Though, that only lasted for a day or two.
Think I'm going to jump on Support Chat with AT&T to see if they can provide any help, though I doubt it. I'll update here as I go along so hopefully we can get this figured out. Sorry for the lengthy response.
Same issue, also from CT
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
trailrunnerx said:
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
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Click to collapse
Did you contacted your carrier about this LTE and Google services issues? Cause I can use all Google services on LTE. Its kinda a bummer that you cant use something that you are paying for tho.
Poslano z mojega HTC One_M8 z uporabo Tapatalk
This guy has the same issue: http://forum.xda-developers.com/att-htc-one-m8/help/lte-connection-issues-3-28-401-7-t2913168
He thought it was caused by flashing firmware. But based on your experience, it might just be a carrier issue.
I'm not sure if this is an issue with the Pixel 2 XL or an Android OS bug but it's happening on my Pixel 2 XL so I'm adding here.
I have the Google Play Store app set to automatically update apps when connected to WiFi but apps are not updating. I've been connected to my home wifi for several hours and there are still apps waiting to update.
Anyone else having this issue?
jimv1983 said:
I'm not sure if this is an issue with the Pixel 2 XL or an Android OS bug but it's happening on my Pixel 2 XL so I'm adding here.
I have the Google Play Store app set to automatically update apps when connected to WiFi but apps are not updating. I've been connected to my home wifi for several hours and there are still apps waiting to update.
Anyone else having this issue?
Click to expand...
Click to collapse
I feel like it automatically downloads when on WiFi and connected to power even though there's no setting for power connected.
Sent from my Pixel 2 XL using Tapatalk
I'm having this issue too....mine doesn't auto update...even when connected to power and wifi.
I have the same problem. I've literally tried everything I could think of.
Yes! Bump! I've actually been having this problem as far back as February (at least that's around when I noticed) and had been meaning to make a thread, but hadn't gotten to it 'til now; and XDA showed this thread when I was creating so, I'll be pleading here...
I, too, FOR THE LIFE of me can't correct this...!
My setup: running Oreo 8.1 May update, rooted, Flash kernel, TWRP 3.2.1-2 custom recovery, a few Magisk modules (see sig).
Troubleshooting: rebooted, plugged phone in, allowed all permissions and ability to modify system settings, I've changed it to auto-update apps "at any time" (both mobile data & wi-fi), when updating to May patch I wiped the System partition and flashed the May Full Factory image, cleared Play Store app cache, cleared Play Store app data, uninstalled Play Store updates, Disabled Play Store - then Enabled, uninstalled Google Play Services updates / reset to factory version, and finally manually updated Google Play Services.
Anyone, any thoughts/ideas/advice?! I had hoped the last 3 months' security patch updates might fix this, but since it hasn't, my last hope is here...! :begging:
P.S. I am hoping that flashing a full factory image with the -w intact/included is not the last and only option...
simplepinoi177 said:
Yes! Bump! I've actually been having this problem as far back as February (at least that's around when I noticed) and had been meaning to make a thread, but hadn't gotten to it 'til now; and XDA showed this thread when I was creating so, I'll be pleading here...
I, too, FOR THE LIFE of me can't correct this...!
My setup: running Oreo 8.1 May update, rooted, Flash kernel, TWRP 3.2.1-2 custom recovery, a few Magisk modules (see sig).
Troubleshooting: rebooted, allowed all permissions and ability to modify system settings, I've changed it to auto-update apps "at any time" (both mobile data & wi-fi), when updating to May patch I wiped the System partition and flashed the May Full Factory image, cleared Play Store app cache, cleared Play Store app data, uninstalled Play Store updates, Disabled Play Store - then Enabled, uninstalled Google Play Services updates / reset to factory version, and finally manually updated Google Play Services.
Anyone, any thoughts/ideas/advice?! I had hoped the last 3 months' security patch updates might fix this, but since it hasn't, my last hope is here...! :begging:
P.S. I am hoping that flashing a full factory image with the -w intact/included is not the last and only option...
Click to expand...
Click to collapse
I've said it before that, for me at least, I've noticed it only auto updates when plugged in even if I have plenty of battery like greater than 50%. I'm set to auto update on WiFi only. I'll go into the app store and see I have a handful of update, plug in, and see them to start downloading.
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EeZeEpEe said:
I've said it before that, for my at least, I've noticed it only auto updates when plugged in even if I have plenty of battery like greater than 50%. I'm set to auto update on WiFi only. I'll go into the app store and see I have a handful of update, plug in, and see them to start downloading.
Sent from my Pixel 2 XL using Tapatalk
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Click to collapse
I eventually noticed as well that it only updates when plugged in. I'm not sure if it has anything to do with how charged the battery is but I haven't looked too closely at that.
....yea...I've also plugged in as well, i'll edit to reflect that...
...BUT I think I'm onto something...does anyone/everyone that has this problem have Titanium Backup installed and running btw???
Same, only auto updates when plugged in...
I always have Titanium which is running normally... Awesome app!
Yea...I get that apps are really only automatically updating when plugged in. But assuming even that isn't allowing apps to automatically update....
i'm more wondering if @upperbladez and @smokeythebear3 have Titanium Backup installed; as that's what was stopping the updating the apps automatically....
simplepinoi177 said:
Yea...I get that apps are really only automatically updating when plugged in. But assuming even that isn't allowing apps to automatically update....
i'm more wondering if @upperbladez and @smokeythebear3 have Titanium Backup installed; as that's what was stopping the updating the apps automatically....
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Click to collapse
I do not have Titanium Backup Installed...I don't have any power saver apps either. It's really agitating
upperbladez said:
I do not have Titanium Backup Installed...I don't have any power saver apps either. It's really agitating
Click to expand...
Click to collapse
Yeah...I had really high hopes earlier as well, but found that it wasn't TB. Because there is a setting in the preferences that deals with auto-updating and it seems that, by default, it sets it to Disabled, but even after Enabling it, it hasn't gotten auto-update to work.
I had inadvertently thought it worked because, at the same time as the TB discovery, I reset to factory settings both Google Play Store and Google Play Services (as I have many times before). This seems to have the auto-update work once, but I can't get it to replicate or do it again after this first initial time. Also, it's hard to debug, troubleshoot, and test because I have to wait some time for a number of apps to need updating before I can see if it truly works or not.
I hope someone has an idea or thought that might explain why or help reach an explanation...
simplepinoi177 said:
Yeah...I had really high hopes earlier as well, but found that it wasn't TB. Because there is a setting in the preferences that deals with auto-updating and it seems that, by default, it sets it to Disabled, but even after Enabling it, it hasn't gotten auto-update to work.
I had inadvertently thought it worked because, at the same time as the TB discovery, I reset to factory settings both Google Play Store and Google Play Services (as I have many times before). This seems to have the auto-update work once, but I can't get it to replicate or do it again after this first initial time. Also, it's hard to debug, troubleshoot, and test because I have to wait some time for a number of apps to need updating before I can see if it truly works or not.
I hope someone has an idea or thought that might explain why or help reach an explanation...
Click to expand...
Click to collapse
Yeah it's so agitating?
I think I figured it out....[GUIDE] included!
I think I figured it out (at least in my case) -- but I think it's probably applicable to most any other(s) who are having the same issue...
First of all, if you have Titanium Backup, make sure to set Default auto-update app to Enabled
Go to Menu
Preferences
Go to Restoration Settings
You will find Default auto-update mode in the section; 4th on the list within that section
Go to Google Play Store App Info
Clear Cache (inside Storage)
Clear Data (also inside Storage)
Disable the app
Click OK when warned that it will "replace this app with the factory version..."
Go to Settings, Apps & Notifications, See all ### apps
At the top right, select the 3 verticle dots and select "Show system"
Find and select Google Play Services
Clear Cache
Go back to App Info (back arrow; arrow pointing left), at the top right, select the 3 vertical dots and select "Uninstall updates"
Click OK when warned that it will "replace with the factory version..."
Reboot
Download the latest Google Play Services
HERE'S one place you can find it and/or you can Google search to find other copies yourself...
Pick the newest latest version (beta if you wish to be on bleeding edge but stability not ensured)
Choose the Android 8.0+ variant
Download the "arm64 + arm" & "nodpi" one
Install the latest Google Play Services using the file you downloaded
Reboot
Go back to Google Play Services App Info (show all ### apps, show system, etc.)
Clear Cache (of Google Play Services)
Go back to "show all ### apps"
Select the drop-down menu and select Disabled
Select Google Play Store
Clear Cache and Data (of Google Play Store inside Storage)
Plug Phone to charger
Launch Google Play Store
Select the 3 stacked horizontal lines on the top left and go to Settings
Select and configure how you wish to auto-update apps
Click on Play Store version (all the way on the bottom)
After pressing OK (it'll most likely say Play Store will update soon), it may or may not begin downloading components for the Play Store. After a bit, it may or may not actually begin auto-updating...
In the few instances I've done this and on the 2 pixel 2's I have access to, the auto-updating may begin soon after (within 2 minutes), or eventually (sorry for vague description, but I had thought these steps didn't work and wasn't paying attention and after a while, I saw it auto-updating!).
Also, it still seems that it'll auto-update only while plugged in charging. That particular bug/requirement hasn't been resolved, but as this is specifically an auto-update troubleshooting thread.......
Hope this helps any/all who is having the same issue. I hope (but am doubtful) that this will work for everyone; but if it doesn't, I'd have to say that it might be something with your ROM (stock or custom), settings (system or another app interfering [As I found out TB actually might/does]), or some very unique bug because this is probably the most comprehensive app reset for Google Play. It's kind of overkill, but you might have some luck going the "last resort" route and flashing the Full Factory image in hopes it'll fix the system and app comparability issues (if that is indeed the reason...).
In the end, I hope this helps any who might be having this issue....:victory::highfive:
I have this same issue. I tried wiping Google Play cache/data and had a hell of a time getting it to show my installed apps after that. I don't have TB installed so I'm not really sure what's going on. It's a PITA having to manually update apps all the time.
corywf said:
I have this same issue. I tried wiping Google Play cache/data and had a hell of a time getting it to show my installed apps after that. I don't have TB installed so I'm not really sure what's going on. It's a PITA having to manually update apps all the time.
Click to expand...
Click to collapse
Yeah....but maybe uninstalling Google Play store (not just cache and data and actually reverting to an older version) and doing the same (sorta) towards Google Play Services is the critical difference (as shown in my guide)... Hopefully that sorts ya out...!:good:
Good luck to ya!
I'm set to auto update over WiFi, and I've never actually paid attention.. but my apps are always updated and I get the notification stating that 13 apps were updated... So it must be working on my end?
EDIT: Not sure if it would make a diff, but I am running latest DU...
Az Biker said:
I'm set to auto update over WiFi, and I've never actually paid attention.. but my apps are always updated and I get the notification stating that 13 apps were updated... So it must be working on my end?
Click to expand...
Click to collapse
Yes, that's "the dream" . For us/me, that wasn't happening -- for whatever reason; whether it was set to do it over WiFi or both mobile & WiFi.
I used to not pay attention either, until I went and checked and kept finding a list of 50+ apps needing to update and/or all these apps were outdated every 3 or so days! Then I realized I hadn't been getting that which you are experiencing... And, as @corywf as stated, it can get quite tedious and annoying having to manually "Update all" every few days just to keep all the apps up-to-date! (Curious note: I never realized how many times in a small number of days certain apps actually update; it's like every 2 days! Which is nice and good to say towards the app as the devs are continuously working on it -- Instagram, Nextdoor, and Chrome come to mind -- but certainly rather annoying when manually "keeping up") Especially when we've all experienced these things happening automatically and in the background...
I had this issue since the Feb or March update I think but since flashing the May update, apps are back to updating automatically
Tebor said:
I had this issue since the Feb or March update I think but since flashing the May update, apps are back to updating automatically
Click to expand...
Click to collapse
That's good! I believe it was around the same time I noticed the issue as well (although as said in my last post, this is usually something that is in the background and done automatically so I can only say it was around this point). I'm glad flashing the latest update worked -- I'm wondering, did you flash a Full Factory or an OTA? -- and hopefully it works for others. But, unfortunately, I had Full Factory flashed to the May update with no such luck. It took my guide (a little up above) to fix it on me and my gf's Pixel 2 (non-XL)...
Cheers! :highfive::victory::good:
I got my new s20+ (UK version) today.
Unfortunately, google play store on wifi seems to be an absolute joke - if it downloads an app at all, it takes forever. It works fine on data but obviously a bit slower (as no 5G signal where I live yet).
I have reset the cache on google play store, services, services framework and download manager, logged out and back into google and done a factory reset - nothing fixes it.
Does anyone have any ideas as to how to restore the usual download speed? My Note 10+ works find (as did the s10+ before it ...)? Is anyone else experiencing this?
All other devices on the network are behaving exactly as I would expect them to.
it throttles speed if something else is downloading in the background
I picked up the same issue when I got my phone on the first day. I was setting up the phone and playstore was hectically slow or paused the whole time... As mentioned above it does throttle or pause playstore stuff when downloading other stuff in the back ground. Samsung store was doing updates and playstore paused/throttled the updates. When all was done, the playstore functioned normally