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I've been using my s4 for about 10 days. everything's fine but it has happened like 3 times the phone just shut off itself without me touching it. it's in my pocket, and i was using it like 5mins ago, then when i take it out i found it's totally off already.
the battery had enough juice at the time and the phone didn't feel too warm either. i totally have no clue why this happened. anyone here is experiencing the same thing with your s4? :crying:
for the first two time i can just press and hold the power button to turn it back on. but today when it happened the third time, the press and hold didn't work until i took out the battery and put it back. when it's on, the battery still had like 70% power.
this is frustrating... should i contact t-mobile for an exchange?
p.s. i rooted the phone and from what i can recall, besides titanium backup i didn't install any new app that i didn't have on my old htc sensation. the sensation didn't have this random shutting down problem. (i don't think the titanium caused either).
It used to happen on my s2. But I change roms and it went away.
Change rom and see what happens.
If possiible go full stock for few days.
Otherwise return it.
Sent from my SGH-M919 using xda premium
I've had my phone since the 2nd. Not 1 error or reboot. I've also been running cm nightlies for the past week as well.
Sent from my SGH-M919 using Tapatalk 2
I actually have a problem when I'm on the Internet or doing other things. My phone just got stock on a blue screen and I can't do anything to get out of it. I hav3 to turn off my phone in order to ho back . It happens to me like 8 times since I got the phone im frustrating
..
One question did you install the flash player app from the web
Sent from my SGH-M919 using xda premium
i didn't install the adobe flash player, nor did i install a different rom. everything is stock. i fully factory reset the phone once and after that i even didn't disable or delete any bloat ware. but the random shutting down still happens... annoying
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Mine has done the same thing twice, first time assumed it was me (before the latest firmware upgrade which "improves stability") the second time it was in my pocket, took it out and it was off - thought battery was dead but tried to switch it on anyway and guess what, battery was 90%+
Have no idea why it shut off - stock rom, only "odd" app is Good for enterprise .
Could it be related to overheating in the pocket?
Anyone got any ideas?
W.
Happen to me and to some other Italian guys, too! In my case, the I9500 turn off itself, sometimes reboot itself, just now! Depends from the rom, I don't know why. One rom reboot it, try another rom and after a bit of second shutdown it. And always after tha the display go off
I9505 not, it had only the problem of the audio crackle, for now.
I am also having this issue , please if someone can help...
I am having an i9500 (octa core version) and running United Arab Emirates 2013 June 4.2.2 I9500XXUBMEA I9500OJVBMEA firmware (stock , no root) , frequently when the phone is locked it will shut down on it's own and I have to keep the power button held a bit longer than usual for it to start (like 20 seconds) , I do not want to root it because the company I bought it from is not that...good....so I am very afraid of sending it to their service department , please , any info/suggestions would be greatly appreciated
There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone
nazzza said:
There is some update about this problem?
I have stock, randomly turns off, sometimes I have to take out the battery to turn the phone on.
It's the only problem I have with the S 4, for the rest is the perfect phone
Click to expand...
Click to collapse
It's a firmware issue as far as I could tell Good luck finding a good one , I gave up and traded my i9500 for a i9505.
I found out that if i put my phone in the loader it shuts off... Maybe battery problem..
test
test
Sutting itself down
Hi
My S4 is randomly shutting itself down when in my pocket, can you advise how to rectify this situation please?
Thanks
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Click to expand...
Click to collapse
I've been running the GT-I9505G play edition phone for the last month and only in the last week has the phone began to reboot on its own. What's strange about it is it usually happens when I'm not using the phone. I've seen it reboot maybe a dozen times over the last week. The phone always reboots and doesn't just turn off.
I'm going to see if factory reset takes care of the problem, if not I guess back to Google for a retread...
Thanks B
Yes I do a lot of bending down and I always have my body in awkward angles while working on the flight line and I used to have the same exact problem at work. I always thought that my S4's shutting off was due to the tiny half a mm gap between the bottom of my 7500mAh ZeroLemon Extended Battery and the bottom of the phone's battery slot, in-turn causing the battery to move inside my S4 and make the battery disconnect from the pins. I noticed a tiny gap in the fitting of the battery to the phone and that the battery was never really snug as much as it was with the 3500mAh Anker Extended Battery for my S3; it's really easy to remove the ZeroLemon battery and thought the battery shouldn't be easy to remove.
So I figured it was either the gap causing it to shut off or my movements somehow causing the power button to be pushed while it was in my pocket. I had a feeling it couldn't be the latter though because the thigh-located cargo/map pockets of my ABU's are a bit too large to not have enough room in the pocket for the power button to be pushed. I ended up solving my shutting off problem by cutting a very small piece of thick, durable paper the length of the S4's battery slot and I used the paper as a shim between the bottom edge of the ZeroLemon battery and my S4's battery slot to close the miniscule gap. Since I did used a thick piece of paper as a shim, I've yet to get any sudden shut-off's... even with the amount of times I bend down and move in ways that would cause it to shut off.
Sent from my SGH-M919 using xda premium
I just recently have same issues, it is turning off while the battery is not dead! i have tries to reset the factory setting but it dose not help at all.
what frustrated that Samsung mobile costumer services in UK is not helping much!!!
any help please
if your phone shuts off and than you try to restart it and the battery is a lot lower than before than your battery is broken
I get exactly what you describe, only takes a slight bend to shutdown. doesn't do it with the back cover off, without the cover the battery moves out slightly and the phone stays on.
Hellion_zk said:
Ok so i may have isolated the cause. at least a physical one. I am an electrician, and i do a LOT of repetitive tasks so i love listening to music while i work. thats when i noticed a pattern to the problem. and this will blow your mind.
( I do not recommend you try this yourself unless you particularily like the sound of 700$ going SNAP)
i took my phone out of my pocket, and by pressing both thumbs on the center of the screen and physicaly bending the phone forward, ( Dont give me crap for this, im smarter than most and i understand limitations. I was impressed that this phone can bend nearly a full 1/8th of an inch!) i was able to replicate the problem.
My theory is, since samsung used a softer plastic for there entire frame, and since the phone is so thin, when ever id bend down, (Pulling pants tighter across my thigh with the phone facing my leg) it would bend and physicaly seperate the metal pins that contact the battery.
PS: just got home, DGAF about spelling right now. is it this hot for anyone else right now!? lol
Click to expand...
Click to collapse
So ive had my Tmobile G4 for about 3 weeks now. Ive been using the G series since it started. I love the G4 but wow ive never had a phone with this type of heating issue.
There is not a time when the phone js not at least warm to touch. Few times a day it gets to the point where its too hot to touch at all. Forget about making a phone call way to hot to lut against face.
Im not doing muxh of anything either. Web browse etc... But its hot at idle screen off just sitting there.
Anyone have issues with heating? Multiple times its given me the over heating message and shuts off phone.
Last night for example it got to 80c.... Thats fricken hot!
Could factory reset help it? I dont know what to do at this point? Am i just having to get a replacement? As i type this from my g4 sensors showing high 60 to low 70C.
The heat is generating from the top half of the phone btw. Like at the camera it feels like.
Any suggestions or help? Thanks
Syntax323 said:
So ive had my Tmobile G4 for about 3 weeks now. Ive been using the G series since it started. I love the G4 but wow ive never had a phone with this type of heating issue.
There is not a time when the phone js not at least warm to touch. Few times a day it gets to the point where its too hot to touch at all. Forget about making a phone call way to hot to lut against face.
Im not doing muxh of anything either. Web browse etc... But its hot at idle screen off just sitting there.
Anyone have issues with heating? Multiple times its given me the over heating message and shuts off phone.
Last night for example it got to 80c.... Thats fricken hot!
Could factory reset help it? I dont know what to do at this point? Am i just having to get a replacement? As i type this from my g4 sensors showing high 60 to low 70C.
The heat is generating from the top half of the phone btw. Like at the camera it feels like.
Any suggestions or help? Thanks
Click to expand...
Click to collapse
Is the battery draining abnormally fast? Check the usage for play service, could need that fix
If you live in a hot area like me, such as LA, then you probably experienced phone shutting down while using phone as a GPS due to the overheat.
I've never Had that problems with all of my previous phones but I'd give few software updates for optimization.
Sent from my LG-H811 using XDA Free mobile app
Yeah battery is draibing very fasy. I use a battery monitor and nothing is sucking it up.
Also, i live in Arizona where it has been 110 degrees daily. Though it hasnt shut down from heat outside or when using gps yet.
It shut down with over heat warning last night in my apartment where its 67 degrees in here while i was on google.com just browsing. So im clueless right now.
I just cleared cache partition and booted to safe mode to see if it runs any better.
I can leave my phone on my table for an hour and pick it up and itll still be scorching hot doing nothing. Its literally never not hot to touch.
Yeah. That's the mytmobile app... Unchecked all the boxes in the settings. Helped me
Sent from my LG-H811 using Tapatalk
My 1st Tmobile G4 Online Preorder had some problems mostly screen. I sent it back. I went to the store and bought one. That one was always hot as well. It was always throwing warnings at me. I had Gmaps on in my car with the AC on and only 70F out the time and it shut down on me. I called Tmobile and did some master reset etc and still was the same. I finally just went back to the store and told them to exchange it after they seen how hot it got in store. Tired to tell me I was at 15days when I went back in but I called in a few days before and asked what day was the 14th Monday or Tuesday I guess they count Purchase day as day 1 and that's what I thought but the person I talked to said no but they called Manager and they honored it. This phone finally seems to be good a few little issue's but they should get worked out soon with software we all hope. The 1st 2 phone's I had the Update Pushed to my phone the 3rd one was already on the phone so might be newer batch ? I was not happy spending over $600 on the phone with the issue's I had on those til this 3rd one which is good so far.
Syntax323 said:
I can leave my phone on my table for an hour and pick it up and itll still be scorching hot doing nothing. Its literally never not hot to touch.
Click to expand...
Click to collapse
Then I'd say that even when it's doing nothing, it's still actually doing something, maybe just something it shouldn't be doing.
My Verizon G4 ran warm, and I was disappointed with the battery life. Different monitoring tools were unable to point me to what app (?) was causing the problem. Sometimes it would stay cooler after a reboot. Mine was never just constantly hot, however. Mine would be cool sometimes when sitting around, and then sometimes warm. Like taking it off the charger in the mornings, some days it would be cool, others it would be warm (~95F or so), when it had been just sitting there with the screen off.
Just now for example. After i replied here i out my phone on my table. I just now picked it up and it was 74 C. Scorching. Like its just gonna melt ibro a pile of G4 goo lol.
I guess ill call my store on Monday. Safe mode and clearing cache partition didnt help at all.
Syntax323 said:
Just now for example. After i replied here i out my phone on my table. I just now picked it up and it was 74 C. Scorching. Like its just gonna melt ibro a pile of G4 goo lol.
I guess ill call my store on Monday. Safe mode and clearing cache partition didnt help at all.
Click to expand...
Click to collapse
Are you using a case with it? I recently had overheating issues and figured out that the leather wallet case I was using was causing my G4 leather to overheat. It went as high as 112°5F But as soon as removed it it went back to normal.
Sent from my LG-H811 using XDA Free mobile app
jjdevega said:
Are you using a case with it? I recently had overheating issues and figured out that the leather wallet case I was using was causing my G4 leather to overheat. It went as high as 112°5F But as soon as removed it it went back to normal.
Sent from my LG-H811 using XDA Free mobile app
Click to expand...
Click to collapse
Nah I have the black version normal backing not the leather version. I have the thin Tech21 case but i took it off a week ago to see if this helps.
As im typing this my phone is at 75C which is 167 degrees F! So hot!
Possible a Facorty reset could help? I really dont have many apps installed right now either. Since its relatively new ive been slowly installing apps. I started blank, didnt install anything from backups etc. The apps i do have installed are pretty basic. Nothing syncing or running. Ive been clear the recents aswell just to try. Frustrating
Have you tried turning off WiFi? I've noticed occasionally that my phone will constantly drop WiFi on my home router and reconnect a few seconds later, repeating this until I restart the router. All of that constant disconnecting and reconnecting makes it pretty hot...
Sent from my LG-H811 using Tapatalk
All latest smartphones heat up
Sent from my SM-G920T
Supersanborn said:
Have you tried turning off WiFi? I've noticed occasionally that my phone will constantly drop WiFi on my home router and reconnect a few seconds later, repeating this until I restart the router. All of that constant disconnecting and reconnecting makes it pretty hot...
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Yeah its happening regardless. I turn data off when im on wifi and my wifi never loses connection, it stays constant. Though i did try a few days ago using no data or wifi and same dral, just hot.
Have you tried a factory reset? I leave my wifi on and stream music and everything. The only time it gets warm is when I Fast Charge. But I mostly wirelessly charge so its still cool.
Maybe you should exchange it.
I'm second on that doing factory reset. Seems like you have a corrupted profile or rogue app, or both.
Sent from my LG-H811 using XDA Free mobile app
What sensors are you referring to? With wich app? That's fundamental
I were having over heating problems on my G4. It were so hot at one point that my 6 year old daughter picked it up to play a game on it. The phone was that hot my daughter actually started crying cause the phone burnt her hand. This is not good. I have an awful lot of applications on my handset, over 300 so before I contacted LG I did a LG backup and reset. I restored probably half the apps what I had and a week after I haven't had a problem and the phone seems to be running as it should. The phone isn't even warm.
My theory is the G4 has 64bit processors. The snapdragon 810 processors were known for over heating and the G4 uses the snapdragon 808 processors for this reason. The 64bit processors deal with twice the data at the same time to the old 32bit processors and this contributes to them getting too hot. I feel that a few tweaks by developers and updates from LG is what's needed to combat the over heating. Time is our friend here and a bit of common sense. When you install a new app and overheating occurs then just remove the problem app. I always see how the app affects the handset now for over heating problems.
The 64bit processors in the G4 are new and need to have some updates to combat the overheating I feel. I recommend a system restore, debloating and only using the apps what you need.
I remember when pc's went from 32bit to 64bit processors. There were processors burning out, melting, water cooling became popular and bigger fans to combat the over heating. In time it sorted itself out so I feel this is the case for the G4 and other new handsets running 64bit processors.
Hope this helps.
Did anyone try unchecking the boxes in the my T-Mobile app? My phone went from 50% to %5 in less than 30 mins running crazy hot. You could also try uninstalling the app updates, or using the debloater tool on xda to disable it.
Sent from my LG-H811 using Tapatalk
Same here, although not so hot that it "burns". iPhone 6 got warm but never so hot - software improvements should help combat this over time. +1 on the debloat tool.
One may argue the dead air via removable back cover can act as an insulator vs a compact design. Maybe just get an Otterbox/Thick case so you can't notice the heat as much? Could possibly lower battery lifespan though.
I've had my AT&T G4 for a little over a week. The first couple days the battery life was horrendous so I did a factory reset. The battery life improved greatly however that's when I noticed the top half of my screen getting unbearably hot. Another factory reset didn't solve the issue. So I talked with an AT&T Rep and am taking mine in for a replacement now. Hopefully will resolve this issue. Will update.
I have problem with the HRM on my watch. The HR measuring is working well in rest mode, but when I start a training, the sensor measures my HR, but after 1 minute it stops working, and no HR data on my watch. The green leds are flashing, but no HR data. Anybody has the same issue? Or my watch is defected?
Did you follow the manual on how to wear the watch? There is a section for that. Placing the watch at the right place help the monitor to work more appropriately.
Sent from my SM-N960F using Tapatalk
I did a 2 hours hike today and after 50 minutes I had to remove the watch and wipe my wrist and the back of the watch to make the HR monitor work again. So to me it looks like it has a problem with sweat/humidity. This is a huge problem IMO, enough to return an almost perfect smartwatch.
Galaxy Watch uses optical heart rate monitor. These are pretty good & easy to use while measuring rest heart rate.
If there is moisture (water, sweat) between your wrist and the sensor, readings will be probably off or cannot be measured.
Because of this, these sensors are pretty useless at intesive training, where you get sweaty.
These are not really sport clocks. You can read more by googling "optical heart rate monitor"
It works well for me while playing soccer, so I detest the theory that this does not work while being sweaty
Gesendet von meinem SM-G965F mit Tapatalk
v1rtu4l said:
It works well for me while playing soccer, so I detest the theory that this does not work while being sweaty
Gesendet von meinem SM-G965F mit Tapatalk
Click to expand...
Click to collapse
maybe you dont sweat much ? I lose more than 1 liter of water in 90 minutes while training.
Relayers said:
I did a 2 hours hike today and after 50 minutes I had to remove the watch and wipe my wrist and the back of the watch to make the HR monitor work again. So to me it looks like it has a problem with sweat/humidity. This is a huge problem IMO, enough to return an almost perfect smartwatch.
Click to expand...
Click to collapse
It works great for me when I'm swimming tho.
I have to tighten it down before jumping in the pool, but I have not had any issues while submerged in water.
SealLynx said:
It works great for me when I'm swimming tho.
I have to tighten it down before jumping in the pool, but I have not had any issues while submerged in water.
Click to expand...
Click to collapse
will give it a try Tuesday and will report back. Thanks for the advice.
same issue here. after 5min running the heart rate just shows -- sometimes it comes back after few minutes, but very unstable...
Hello
i found out that this happens when the heat rate hits exactly 100bpm and again at 160bpm. at that time the heart rate cannot be detected. very reproducible!
it has definitely nothing to do with sweating, moving or anything else.
once the heart rate gets a bit higher or lower than it comes back.
you can check that out by using the heat rate app in continuous mode or just use the app headset rate graphic and see what happens at 100 and 160bpm.
can somebody else confirm that?
Relayers said:
will give it a try Tuesday and will report back. Thanks for the advice.
Click to expand...
Click to collapse
went for another 2 hours hike and I had to wipe the back of the watch 3 times to "reset" the HR monitor. This is not acceptable IMO so Ill probably just return it.
I've had two Galaxy Watches and they exhibit the same behavior. If I move the watch further away from my wrist it helps a bit. It seems that it has issues during high intensity training where it'll just blank out for a bit. Overall it's still pretty decent and not enough to make me want to return the watch.
happened last while... sitting watching TV. I had a flatline every time I manually activate the HR monitor. Only a reboot could bring it back to life.
Many threads about this problem here: https://us.community.samsung.com/t5/Wearable-Tech/bd-p/wearabletech and on the EU equivalent.
Has anyone been able to get it working with a external chest strap?
Reiko W. said:
Hello
i found out that this happens when the heat rate hits exactly 100bpm and again at 160bpm. at that time the heart rate cannot be detected. very reproducible!
it has definitely nothing to do with sweating, moving or anything else.
once the heart rate gets a bit higher or lower than it comes back.
you can check that out by using the heat rate app in continuous mode or just use the app headset rate graphic and see what happens at 100 and 160bpm.
can somebody else confirm that?
Click to expand...
Click to collapse
I just got my GW 3 days ago. I did a test run today, and it seems to me that after my hr got to 104rpm, it lost reading.
SInce this is the only run I have tried with it, and it was raining, so I am not sure what is the actual cause. But your findings are really helpful, at least it gives another perspective!
Guys Hi,
After the last update, my watch suddenly stopped counting floors and Altimeter, Barometer is not working. Resetting and rebooting does not help. I have checked permissions also. Any ideas?
Hi! I had the same problem.. I had the floor objective to 150 floors, I changed it back to 10 and it started counting again
Even I'm facing the same issue since the update.. Restarted & even did a hard reset.. still the same
Hi guys I'm just refreshing this thread..
I'm currently having issues with floor count being widely inaccurate and counting way too many floors. I've noticed this behaviour for a few weeks now. To give an example, a few days ago it clocked up to 252 floors and is still clocking phantom floors even when walking on flat ground.
I've calibrated the alti-barometer app and the barometer reading is fine but the altimeter is completely off. It's reading NEGATIVE values (between -60 and -15m) and I live in a high-rise apartment. I've checked the altitude for my location using other webapps and Android apps and they are reading between 5m and 10m for my location.
Same problems. Altimeter, barometer not working. No sleep tracking, no floors, battery from 5 days to 1... Warranty issue. Samsung changed the matherboard and now working again...
lgxmedia said:
Same problems. Altimeter, barometer not working. No sleep tracking, no floors, battery from 5 days to 1... Warranty issue. Samsung changed the matherboard and now working again...
Click to expand...
Click to collapse
I also had to get my motherboard replaced. So many hardware problems with this watch. I can't believe Samsung are being so oblivious to them and not acknowledging them.
Changed two sensors and one mother board on first watch. Third time when it fails received a new watch. Again changed sensor two times, waiting for third failure and I will ask for money return and buy newest Garmin. Galaxy watch is not serious product.
minervino96 said:
Hi! I had the same problem.. I had the floor objective to 150 floors, I changed it back to 10 and it started counting again
Click to expand...
Click to collapse
Same problem here, floor count stopped working and no measurement from the barometer sensor spontaneously, with the floor objective unchanged at 10.
I changed it to 5, just to see if "changing it" would make the difference.
It did, if you reboot the watch after changing the floor objective. :victory:
Many thanks for the tip. I was about to send it back for repair.
Update: since above post (december 6) the barometer sensor stopped working overnight every night I was wearing the GW while sleeping (in "good night mode"), but I was able to revive it with above tip, giving me the opportunity to test different settings to see if I can wear the watch without the barometer sensor stopping. These are my observations:
- After revival of the sensor I can see in the barometer widget when the sensor stopped working.
- I haven't seen the barometer sensor having problems during the day if it works fine in the morning (after a revival).
- A manually started training stops the barometer sensor, an automatically detected training doesn't, although today the sensor stopped 30mins áfter a detected bike trip.
- If I keep the watch on the charger overnight, the barometer keeps working.
- Sleep tracking is intermittent for some reason. It will stop and then continue after an hour or so. The sensor stops when also sleep tracking stops, but doesn't come back "on" when sleep tracking does.
- A reboot before putting the watch in Good Night Mode didn't help to prevent the sensor/sleep tracking problem.
- Disabling detection of REM sleep does not prevent the sensor/sleep tracking problem
- The sensor revives after changing the floor objective and reboot, but watch and phone need to be fully synchronized (sleep tracking/training data) for revival to work.
All in all, I haven't found a setting to prevent this problem. It is clearly a software bug, not a hardware failure. I hope that the new update (R800XXU1DSL1) will solve the problem.
congusto said:
Same problem here, floor count stopped working and no measurement from the barometer sensor spontaneously, with the floor objective unchanged at 10.
I changed it to 5, just to see if "changing it" would make the difference.
It did, if you reboot the watch after changing the floor objective. :victory:
Many thanks for the tip. I was about to send it back for repair.
Update: since above post (december 6) the barometer sensor stopped working overnight every night I was wearing the GW while sleeping (in "good night mode"), but I was able to revive it with above tip, giving me the opportunity to test different settings to see if I can wear the watch without the barometer sensor stopping. These are my observations:
- After revival of the sensor I can see in the barometer widget when the sensor stopped working.
- I haven't seen the barometer sensor having problems during the day if it works fine in the morning (after a revival).
- A manually started training stops the barometer sensor, an automatically detected training doesn't, although today the sensor stopped 30mins áfter a detected bike trip.
- If I keep the watch on the charger overnight, the barometer keeps working.
- Sleep tracking is intermittent for some reason. It will stop and then continue after an hour or so. The sensor stops when also sleep tracking stops, but doesn't come back "on" when sleep tracking does.
- A reboot before putting the watch in Good Night Mode didn't help to prevent the sensor/sleep tracking problem.
- Disabling detection of REM sleep does not prevent the sensor/sleep tracking problem
- The sensor revives after changing the floor objective and reboot, but watch and phone need to be fully synchronized (sleep tracking/training data) for revival to work.
All in all, I haven't found a setting to prevent this problem. It is clearly a software bug, not a hardware failure. I hope that the new update (R800XXU1DSL1) will solve the problem.
Click to expand...
Click to collapse
Sorry but I received that update and my barometer stop working! With no reason! I try to change the objective but no results. Reset and reboot didn't work either.
Only as Info... longer Story:
https://forum.xda-developers.com/smartwatch/gear-s3/samsung-gear-s3-sensors-t3889064
Short... Please check this Code:
Code:
*#0*#
If "scared"... see attached Video.... in theory nothing will explode.
Maybe...
Best Regards
Charging the floor objective stopped working for me as well, so I am getting stuck on this. As soon as I am back home I intend to go back to an older firmware (e.g. BSA4) to see what that does.
This might work to fix floor count and barometric pressure.
I found info on the Samsung site about cleaning the sensor with warm water. I tried it in conjunction with something else and it is early days but seems to have worked. I cleaned the atmospheric barometric sensor (the small hole) on the back of the watch by VERY GENTLY using a wood toothpick with sharp tip blunted to loosen gunk, presumably soap, dust etc and then flushing the particles away with warm water. Don't STAB at it, just very gently rub the blunted tip around it using no downward pressure whatsoever. I had 12 floors today, despite doing none, but in the past few hours no more phantom floors have registered and my altimeter reading of 35 metres has stayed steady. Before, it was ranging from -8 to +70m! I hope this may help some people and again I emphasise be very gentle. It may even just need flushing with warm water, but for me there was a solid mass of soap in there. Let's know if it helped anyone. I will report again in a couple of days to see if I was being over optimistic.
@Maccyb122. Just to understand your situation better, was your watch showing unstable air pressure values or no values at all?
TIA
Thanks for the question. It was showing unstable air pressure.
congusto said:
@Maccyb122. Just to understand your situation better, was your watch showing unstable air pressure values or no values at all?
TIA
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Maccyb122 said:
I found info on the Samsung site about cleaning the sensor with warm water. I tried it in conjunction with something else and it is early days but seems to have worked. I cleaned the atmospheric barometric sensor (the small hole) on the back of the watch by VERY GENTLY using a wood toothpick with sharp tip blunted to loosen gunk, presumably soap, dust etc and then flushing the particles away with warm water. Don't STAB at it, just very gently rub the blunted tip around it using no downward pressure whatsoever. I had 12 floors today, despite doing none, but in the past few hours no more phantom floors have registered and my altimeter reading of 35 metres has stayed steady. Before, it was ranging from -8 to +70m! I hope this may help some people and again I emphasise be very gentle. It may even just need flushing with warm water, but for me there was a solid mass of soap in there. Let's know if it helped anyone. I will report again in a couple of days to see if I was being over optimistic.[/QUOTE @Maccyb122 after the cleaning other day, the sensor continue still OK?
Thanks
Enviado desde mi Pixel 3a mediante Tapatalk
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Unfortunately my friend, I have to say no, it didn't fix it. After a day it started acting erratically again. I called Samsung support and they have suggested that the sensor may indeed be faulty. Luckily there is an official Samsung repair centre close to where I live ans and I will be taking it to them early next week for repair or exchange. Ironically a friend of mine did have success by cleaning the sensor, but it didn't work for me.
Maccyb122 said:
Unfortunately my friend, I have to say no, it didn't fix it. After a day it started acting erratically again. I called Samsung support and they have suggested that the sensor may indeed be faulty. Luckily there is an official Samsung repair centre close to where I live ans and I will be taking it to them early next week for repair or exchange. Ironically a friend of mine did have success by cleaning the sensor, but it didn't work for me.
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What a pity, have you try to cleaning again?
Enviado desde mi Pixel 3a mediante Tapatalk
I did check it. Used a magnifying glass to look at the sensor grill. It's sparkling clean. Can't do any more. When I get a chance to take it in to the service centre, I'll report back on what happened. The watch is performing perfectly well in all other aspects of health, just the floor count is a problem. My hobby is mountaineering so the Altı-Barometer accuracy is important. Never had a problem with the S3 Frontier. I'm a little bit disappointed. I'm sure they'll fix it.
Another update
Change to status. This morning my Altı-Barometer was registering no data whatsoever and reinstall of app and reboot made no difference. It's also completely stopped registering floors. Steps and other sensors are ok. I will be at the Samsung Service centre in about 15 minutes to have them take a look. My guess is that after all the erratic behaviour the sensor has died, given up the ghost, kicked the bucket! Lol
Maccyb122 said:
Change to status. This morning my Altı-Barometer was registering no data whatsoever and reinstall of app and reboot made no difference. It's also completely stopped registering floors. Steps and other sensors are ok. I will be at the Samsung Service centre in about 15 minutes to have them take a look. My guess is that after all the erratic behaviour the sensor has died, given up the ghost, kicked the bucket! Lol
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Any news? Have you check the status of sensor in test mode?
Enviado desde mi Pixel 3a mediante Tapatalk
Hi, I’m having a problem with my Huawei Mate 20 that I bought in 2019. The screen brightness is too low even when set to 100%. This started happening two days ago after I spent the day outside in the sun (i don't know if hot temperatures influenced but has already been 2 days so is strange). When I got home, I charged my phone and opened some apps, but it started crashing and the screen went black. I tried force rebooting it multiple times but the screen remained black. I thought it might be a battery issue so I charged it for an hour and a half but still nothing. After 40 minutes, I accidentally pointed a lamp at my phone and could see that it was working perfectly but the brightness was very low. A similar thing happened to me in 2020 but I can’t remember how I fixed it. I tried searching for solutions online and on XDA developers but none of them worked for me except one that involved ADB which I can’t try because for some reason I can’t connect my phone to my PC with USB debugging. My warranty has expired like 2 years ago so lol... and I haven’t received a response from Huawei support yet (i emailed them yesterday)
Welcome to XDA.
It was heat damaged. Anything above 125F can do it. Exposure to direct sunlight on a hot day is especially bad.
I did this accidentally to my Samsung S4+ years ago. Very faded out and got worse the more I used it.
Oddly after sitting unused it got slightly better. After I got a new phone it sat for months unused, it improve further still. After 3 years it appears to operate normally now. The crystals seem to have reverted back. Peculiar critters.
Yours may or may not do the same. There may be a way to accelerate the process. Mine sat in both hot and cold environments during that time.
Putting a charge on the crystals by using the phone is probably what hindered their recovery.
Either replace the display or let it rest. Using it will likely make it worse...
blackhawk said:
Welcome to XDA.
It was heat damaged. Anything above 125F can do it. Exposure to direct sunlight on a hot day is especially bad.
I did this accidentally to my Samsung S4+ years ago. Very faded out and got worse the more I used it.
Oddly after sitting unused it got slightly better. After I got a new phone it sat for months unused, it improve further still. After 3 years it appears to operate normally now. The crystals seem to have reverted back. Peculiar critters.
Yours may or may not do the same. There may be a way to accelerate the process. Mine sat in both hot and cold environments during that time.
Putting a charge on the crystals by using the phone is probably what hindered their recovery.
Either replace the display or let it rest. Using it will likely make it worse...
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Click to collapse
Hi black, thank you for the warm welcome and for responding to me. In fact, now that I think about it, the last time this happened to me, I had exposed it to a lot of sunlight. Would it be a good idea to place it in a cooler or shadier location to speed up its recovery? And approximately how long should I let it rest? About a week?
Luke221 said:
Hi black, thank you for the warm welcome and for responding to me. In fact, now that I think about it, the last time this happened to me, I had exposed it to a lot of sunlight. Would it be a good idea to place it in a cooler or shadier location to speed up its recovery? And approximately how long should I let it rest? About a week?
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Cooling it might hinder it's recovery. Not really sure. I was surprised when mine eventually recovered. Not saying this will be your outcome.
Also it may take way longer then is practical
If you need to pull data leave it sit for as long as you can wait.
It's back lighting is working, right?
blackhawk said:
Cooling it might hinder it's recovery. Not really sure. I was surprised when mine eventually recovered. Not saying this will be your outcome.
Also it may take way longer then is practical
If you need to pull data leave it sit for as long as you can wait.
It's back lighting is working, right?
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Lol, it looks like i just ****ed up my phone. Before I started this thread on the forum, for pure curiosity, I tried to activate the torch but it didn’t work despite multiple attempts. I hope it’s not a hardware issue ()
Luke221 said:
Lol, it looks like i just ****ed up my phone. Before I started this thread on the forum, for pure curiosity, I tried to activate the torch but it didn’t work despite multiple attempts. I hope it’s not a hardware issue ()
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It can easily happen; protect from drops, water... and heat.
The battery may have failed if the phone died completely.