Develop Bugs

Reports of Dimming On Over Heating

Just read the review by PC Mag, and I have to admit it's making me a little hesitant to pick up the phone Sunday. Essentially when the phone gets warm it auto dims the screen. I wish he posted more details about the issue.
I've been jazzed about the phone for a couple of weeks now, but it does have some drawbacks for me right out of the box. The non-removable battery, the lackluster camera, and lack of micro-sd slot on the Sprint version. Still I could live with those issues, by and large, but the dimming issue reported by PC Mag has me to the point where I'm reconsidering buying in.
I'm hoping people who get this phone over the weekend weigh in with their experience on the issue.
Here's the relevant excerpt:
"One big problem: I did most of my testing with the screen brightness set to maximum. I noticed it dip considerably after about 10 or 15 minutes of benchmarking. When I checked on it in the phone's Settings, I saw the brightness level had dropped down to 66%. I tried to turn it back up, and got the message, "Unable to brighten more due to high temperature. Try again later." I encountered this issue on multiple occasions. Especially when using processor-intensive applications like games, the top half of the phone becomes increasingly warm. LG claims it has not encountered this issue, but two test units as well as our AT&T model of the phone did the same thing."
http://www.pcmag.com/article2/0,2817,2411011,00.asp

Who keeps their phone on max brightness? 66 is twice what my brightness is set on :/
But yes, I will agree that it's an unusual thing to force user to take those measures.

daryllh said:
Who keeps their phone on max brightness? 66 is twice what my brightness is set on :/
But yes, I will agree that it's an unusual thing to force user to take those measures.
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Totally agree. That's why I'm sort of waiting with anticipation for people to get them in their hands and report their experience with that issue. I've got my current phone set to like 30% most of the time, so this is workable, but there are times when I need that brightness maxed out for a significant length of time.
I'm hoping the reports are good. I really want this phone.

If the phone overheats I'm going to ask Sprint to cover the restocking fee when I return it. On the contrary, that's the only review that has mentioned overheating that I could find though.

sn0w said:
If the phone overheats I'm going to ask Sprint to cover the restocking fee when I return it. On the contrary, that's the only review that has mentioned overheating that I could find though.
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Yeah but they said it happened with three test sets, with both the AT&T and the Sprint hardware versions. Looks like it dims by design given the warning message they received. That tends to indicate LG knows they run hot on heavy usage.

touchprofan said:
Yeah but they said it happened with three test sets, with both the AT&T and the Sprint hardware versions. Looks like it dims by design given the warning message they received. That tends to indicate LG knows they run hot on heavy usage.
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That's not good news, I'm going to stay optimistic with it since it's already on the UPS truck and if it overheats on any normal use I will return it as defective. In all fairness, I've never had a smartphone that didn't overheat, especially during tethering.

Dimming Display
received mine yesterday and I was able to recreate the pc mag error. It wasn't that hot either, wasn't doing much. I'm a bit concerned.

faithfulshark said:
received mine yesterday and I was able to recreate the pc mag error. It wasn't that hot either, wasn't doing much. I'm a bit concerned.
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I haven't encountered the error yet, it runs a bit warm, but I keep my screen at about 36% to save battery.

My screen brightness is at 40% and looks great.
People have to understand the powerful hardware runs hotter. It's physics and unfortunately, unlike PC, cars etc, they can't simply install a better cooling system so they use software to tone things down when things get heavy. Also, it's not "overheating" unless the phone acts erratically. Running "hot" does not qualify as "overheating".

AvatarOfFrost said:
My screen brightness is at 40% and looks great.
People have to understand the powerful hardware runs hotter. It's physics and unfortunately, unlike PC, cars etc, they can't simply install a better cooling system so they use software to tone things down when things get heavy. Also, it's not "overheating" unless the phone acts erratically. Running "hot" does not qualify as "overheating".
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More like running warm, I think people might be over reacting a bit whenever this issue is brought up.

This user is reporting random reboots. Also, the sprint rep recommended they pull the battery for about a minute... on the lg optimus g.... with the fixed battery door.
http://community.sprint.com/baw/message/499063#499063

Sorry to hear that. No problems yet. The camera is disappointing, but everything else is working well. The dimming issue is an issue. I was out taking pics to test the camera and needed more brightness but the phone was locked at like sixty three percent or maybe forty three i cant remember.
Sent from my LG-LS970 using xda app-developers app

Impressions & Questions

I've had this phone for a little over three days now. Overall, I absolutely love it. The only smartphones I've ever owned were the Evo lines, so this was a big leap for me, and I'm not sorry. However, there are a few issues with it.
First is a strange antenna issue. I have the Sprint version of the Optimus G, updated and rooted. When the network mode is set to LTE/CDMA, the 3G antenna will only turn on very rarely, leaving me entirely without internet access. I was about to return in when I realized that the issue is solved when I change it to CDMA only. We don't have LTE in my area, so I don't mind leaving my LTE antenna off. I'm not sure if it's an issue with my phone alone, or if it's a software issue that others have.
Then there's the screen. The screen itself is BEAUTIFUL, and I have no issues with it. But the screen scratches like crazy! I am extremely careful with my phones, and this one in particular. I kinda bought it on impulse, so I didn't have time to order a screen protector for it (one should be in tomorrow though). So I have been treating it with extra, almost paranoid caution. It's only ever been in my pocket while at work (nice khakis, so nothing harsh), and otherwise it's been undisturbed on a table. I check my pocket for any abrasive lint often since there's no screen protector on it. But the screen has developed about a dozen or so scratches, and one of them deep enough to distort the screen when it's on. I don't know how this is happening (the deep one happened in the space of five minutes, inbetween two texts, and was merely put into and removed from my pocket.)
Also, the battery life is kinda crappy. I live near a tower, so always have full signal. At work I'm on wifi, so that's not an issue. The battery scarcely lasts through work, with VERY light usage, and is nearly dead by the time I get home. Today, from the time I woke up with it at 100% to the time I got to work (about 2 hours, with constant near-full signal), the phone dropped from 100% to 76%.
Are these normal issues, or am I the only one experiencing them? I want to love this phone so much, but these seem like serious flaws to me.

I too had to change to CDMA so dont know what is wrong with that. And the scratches is weird ive dropped mine a few times and dropped my keys on the screen and nothing. And my battery is phenomenal. Seems like you have a dud.
Sent from my LG-LS970 using xda premium

In regards to the screen....this may sound like a stupid question and I don't mean to offend, but did you remove the temp screen protector that it comes with? I've not had one issue with my screen being scratched and I can't say I've been all that good to it for the last week.

I've had the phone for a full week now and I have not experienced 3G drops with LTE/CDMA mode enabled. Also haven't scratched it either (thankfully). I constantly put it in and out of my jean pocket throughout the day, so I don't really understand how yours got to be that way.
As far as battery life, I too don't see the issues you're having. Typically I pull it off the charger at around 7AM and can easily get 12 hrs+ with normal usage. Even with Android OS taking up the bulk of my battery (seems to be awake a lot). Lot's of people saying its a battery drain bug, etc. etc. etc...but if I'm getting 12 hrs easily, and 24 hrs with light usage, I don't have a problem with that.
-Screen brightness at 60%
-Wifi on all the time (connected at home and at work - probably helps, lol)
-2 Gmail accounts pushed constantly, Facebook messenger, and a few other apps that auto-update on schedule (news readers n stuff)
-My commutes to and from work - I listen/watch podcasts and/or read. Which means the screen is on the entire time (approx a 1hr commute). All said, my screen-on time sits at around 3 hrs for me.
I'll post some screenshots in a minute...

Here
Sent from my LG-LS970 using Tapatalk 2

No scratches or weird battery issues here. My first two days the battery life was horrid. Afterwards I did some update and poof like magic.
Anyone have any info on the boot loader unlock initiative? I miss aosp

got this phone for sprint yesterday after having a BB for 5 years .. and i'm loving the beautiful screen,.
Only hiccups is maybe the battery... Yesteday i had it full on 100% then after 2 hours went down to 80%..
I'm currently in the office charging the phone to 100% will remove it and do normal routine on it and see how long it last.

JSchoey said:
In regards to the screen....this may sound like a stupid question and I don't mean to offend, but did you remove the temp screen protector that it comes with? I've not had one issue with my screen being scratched and I can't say I've been all that good to it for the last week.
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Haha, I actually checked for this before posting. It is absolutely something I'd do.
After reading these and other comments about the phone, I realized I probably had a dud. I went to the Sprint store a couple days ago and swapped it out for a new one, and it's running beautifully, with none of these issues. So I guess I just got a faulty one. Thanks all for responding!

Smyc151 said:
Haha, I actually checked for this before posting. It is absolutely something I'd do.
After reading these and other comments about the phone, I realized I probably had a dud. I went to the Sprint store a couple days ago and swapped it out for a new one, and it's running beautifully, with none of these issues. So I guess I just got a faulty one. Thanks all for responding!
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Good to hear! Sorry, I had to ask...my girlfriend had the same problem with her phone she got a couple months ago and it was because the temporary screen protector was still on the phone!

Anyone finding it gets kinda hot? I've read some owners complaining about this and it was mentioned in some review somewhere. Wondering how widespread it might be. Might be that people keep all 4 cores running 24/7. I don't see the point if you're web surfing, talking, texting. I keep it on Eco Mode most the time.

I've only notice it get warm once or twice, but even then it was barely noticeable. But I've had eco mode on since I got the phone, and it's not hesitated or stuttered once.
Sent from my LG-LS970 using xda app

We are thinking of switching to Sprint, so we went to Best Buy and picked up one of these phones and I'm very impressed with it so far.
Actually this is the second one because the first one had a factory defect in the chrome around the screen. It get home with the 2nd one and notice there is a speck of dust under the glass.
I'm going to return this one in a day or two and see if the third one is a charm. If not, I'm not getting a forth one!
Any suggestions on a different phone for Sprint if this one doesn't work out? To me the only other phone to get would be the Note 2 and then the GS3.

A little help here guys. I was planning to return mine because of battery problem. Like i tried playing Dead Trigger, current battery is 54%, 30 brightness, sync and data is off. I played for good 5 minutes and it dropped to 48%. One more test is after it got 100% full charged, i unplugged it, Wifi is on still 30% and not using it for a couple of minutes it dropped to 97% and im not even using it!
So i want to return it.
The question is:
Do i have to pay for replacement? I got mine at BestBuy for 99$ almost a month ago.
2nd is will still they accept it now it got scratch on four sides. Any suggestion?

iibishop said:
A little help here guys. I was planning to return mine because of battery problem. Like i tried playing Dead Trigger, current battery is 54%, 30 brightness, sync and data is off. I played for good 5 minutes and it dropped to 48%. One more test is after it got 100% full charged, i unplugged it, Wifi is on still 30% and not using it for a couple of minutes it dropped to 97% and im not even using it!
So i want to return it.
The question is:
Do i have to pay for replacement? I got mine at BestBuy for 99$ almost a month ago.
2nd is will still they accept it now it got scratch on four sides. Any suggestion?
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As long as it hasn't been over 30 days and the phone doesn't look "abused" then you should be fine, also if it's been under 30 days i would add geeksquad protection especially if you plan on rooting, i thought it was a bad investment at first, then when talking to a tech after my evo4g bricked he just said to "make sure the device doesn't power on" and they will replace it needless to say i took a ballpeen hammer too it and got a shiny new one 2 days later.

I took the LG back and got the GS3. I've already had to clear the cache on the galaxy because of excessive battery drain.
If the GS3 fails me, I'm gonna try the Note 2.
Sent from my SPH-L710 using xda app-developers app

Yep, on eco mode the battery is outstanding. The phones is faster than my wifes S3 on eco mode, and I get nearly 2 days without charging. I had the note II for a week and that is just as good but was too big for me. This phone impresses me everyday.
Sent from my Nexus 7 using xda app-developers app

LG G3 Screen Flickers, Distorts, and Fades to Black

This problem just started about a week ago. Sometimes after a few seconds of the screen being on, it will flicker, mostly at the corners. However, most of the time it will distort and eventually fade to black. It mostly seems to do it when the phone is warmer. For instance, in my office at work or home, where it's cool, it will not happen hardly at all. But in my truck on the way home, outside, or if I can feel heat on the back of the phone, it does it a lot.
All of that said, I know of the paper/eraser trick on the camera connector (which is very temporary, from what I've researched), but to me this seems to be a GPU/heat problem. Basically, I'm just trying to understand why this might be occurring. I don't want to order a new mobo and have it do the same thing. So, any help would be much appreciated!

How often is this happening to people??

mroneeyedboh said:
How often is this happening to people??
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It happens to me about 15-20 times a day. More on the weekends because I use it more.

SheaCulb said:
This problem just started about a week ago. Sometimes after a few seconds of the screen being on, it will flicker, mostly at the corners. However, most of the time it will distort and eventually fade to black. It mostly seems to do it when the phone is warmer. For instance, in my office at work or home, where it's cool, it will not happen hardly at all. But in my truck on the way home, outside, or if I can feel heat on the back of the phone, it does it a lot.
All of that said, I know of the paper/eraser trick on the camera connector (which is very temporary, from what I've researched), but to me this seems to be a GPU/heat problem. Basically, I'm just trying to understand why this might be occurring. I don't want to order a new mobo and have it do the same thing. So, any help would be much appreciated!
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I had a similar problem for about two months. I tried the paper thing over the camera sensor and I felt like it helped some but the problem still continued. The screen would just slowly go dark with vertical lines running through it. All apps would still work in the background while this was happening. I could boot to TWRP and this problem never happened while in TWRP which was odd. Seemed like if it was a screen issues or hardware malfunction it would happen all the time. That's when I decided to just flash back to stock. I was thinking about getting the S8 anyways so what the hell. I flashed to stock 10B and took every single OTA. Took all night but I've been running stock for over a day now and the issue has not replicated itself one time since reverting back to stock. I was on RR Nougat and Fulmics when it happened prior. Has to be a root or Rom issue? What ROM are you on?

Pozman1 said:
I had a similar problem for about two months. I tried the paper thing over the camera sensor and I felt like it helped some but the problem still continued. The screen would just slowly go dark with vertical lines running through it. All apps would still work in the background while this was happening. I could boot to TWRP and this problem never happened while in TWRP which was odd. Seemed like if it was a screen issues or hardware malfunction it would happen all the time. That's when I decided to just flash back to stock. I was thinking about getting the S8 anyways so what the hell. I flashed to stock 10B and took every single OTA. Took all night but I've been running stock for over a day now and the issue has not replicated itself one time since reverting back to stock. I was on RR Nougat and Fulmics when it happened prior. Has to be a root or Rom issue? What ROM are you on?
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I became so fed up with the issue that I caved and bought the Nexus 6P last year. My G3 was on stock OS, no ROMs. Pretty sure it was a hardware issue. I turn it on every now and again, and the same thing happens. Never really solved it. I may try flashing some ROMs at some point, but I think I'm done with Samsung devices for the time being. I absolutely love my Nexus 6P. Great phone. Waiting for the new version of the Pixel or the rumored new Nexus haha.

It's an issue due to bad quality soldering and the SoC overheating. When the phone is very warm (and the G3 tends to get quite warm on the Camera) and you keep using it, the bad soldering starts losing con ection.
So you're basically losing connection to your chip and that's why the phone is experiencing those problems. That's why putting pressure on the chip helps to restore the connection.
It's best to use a thermal pad and it's the best solution there is. Some people bake their motherboards but I don't recommend it since this always kills the motherboard in a few months.
You can also try looking for a replacement motherboard online.

engmia said:
It's an issue due to bad quality soldering and the SoC overheating. When the phone is very warm (and the G3 tends to get quite warm on the Camera) and you keep using it, the bad soldering starts losing con ection.
So you're basically losing connection to your chip and that's why the phone is experiencing those problems. That's why putting pressure on the chip helps to restore the connection.
It's best to use a thermal pad and it's the best solution there is. Some people bake their motherboards but I don't recommend it since this always kills the motherboard in a few months.
You can also try looking for a replacement motherboard online.
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Mine screen fades to brightnes, and strips when phone is cold. when it gets worm hot screen is almost perfect. same thing with two mobo's.

Second Pixel C with same issue - backlight stops working.

I am on my second Pixel C where the backlight has stopped working after a month. The screen still works, if I shine a light at it just right I can see the contents (especially when they are white), but the backlight just doesn't come on. The previous one did this on and off for about a week while waiting for the replacement, meaning it would occasionally come back on and work for a little while. But, right before the replacement arrived, it went off and never came back on. My replacement did it for the first time today (it is one month old now), I connected to my laptop when I got home and issued an "adb reboot", and it appears to be working again. I have requested a refund from Google, but they said they couldn't authorize it, so I have filed a dispute with my credit card company in order to get my money back.
Overall, I like the device. I have had to work around a few of its shortcomings, but everything was satisfactory. I just can't keep replacing something every month.
Has anyone else experienced this? I mean, I know how to search and have found similar reports, this exact issue. Where the screen still comes on and is visible under the right lighting conditions, but the backlight is just non-functional. If so, what was the recourse you took to solve it? I have tried not putting it in my case (thinking that was the problem), rebooting (which occasionally has worked, but not always), factory resets (real tough without being able to see), plugging it in when malfunctioning, leaving adaptive brightness disabled, cursing at it and throwing my hands up in the air in frustration, etc. Nothing reliably works, and now I am afraid to let it go to sleep seeing how it came back after the reboot today.
Thanks for reading this...

My Pixel C started doing this last week. Wasn't so bad at first, but it's slowly gotten worse and starting last night the backlight will go hours without turning on. I've tried charging it, hooking it up to my computer, and just finished a factory reset and nothing has worked. Just like you if I shine a light at the right angle I can see things, but that's not exactly fun to do. Bought it at the end of March, so it almost made it 4 months.
One thing I should add, and this is probably a coincidence, is it started happening right after I downloaded the July updates. I only mention this in case someone else has had a similar experience.

My second one had gotten even worse, the screen sometimes comes on now, but the right half is either just fuzz or completely distorted, and the touch screen is non functioning.
I have ordered a Samsung galaxy tab s2, and will get my money back either from Google (doubtful), or my credit card company. Hope Samsung updates it at least to N.
I'm so torn, when it worked the pixel was awesome, I love the screen, closest any has come to the ratio of my camera. But two in a row only lasting a month each, and it's hard to consider a third, or fourth...
Sorry yours is glitching out on you, hope you get a satisfactory resolution.

I have the same problem. Exactly like you describe above. Since my Pixel C is one month out of warranty there is nothing I can do except warn others not to buy this product,
Oliver Browne.

Same here for me. First one started with screen issues as described above, lucky for me i was 3 days before the end of waranty, second one lasted 93 days... 3 days out of waranty for a replacement device! Thanks Google for a cheap device...
Envoyé de mon iPad en utilisant Tapatalk

I face the same issue, and was able to turn on the backlight by adjusting its brightness using the touch screen. Try shining a torch onto it while locating the brightness setting. This temporary fix works for me every time, and hope it helps someone.

Trying the torch was very useful! I now know for a 100% that the backlight doesn't work. I used the torch to see what I was actually doing on the screen, and erased all data & cleaned the cache.
Unfortunately the backlight stayed off, so I assume it's a hardware issue.
I've sent an email to Google support, hopefully they can get this one fixed or replaced.

did you manage to fix your issue ?

Same issue here, and no not resolved.
The only thing I can do to work around it is keep tapping the power button every second. Eventually you get lucky and the backlight will turn on. (Rebooting doesn't seem to be needed.)

Hi all,
I bought this tablet as a gift for my little brother. He encountered the very same issue 2 or 3 weeks ago, and it became worse today, as now backlight won't turn on anymore, even after a reboot and a factory reset.
It must be a hardware issue...
I will try to contact their after sales service, as the tablet isn't even 6 months old.

HI, my first Pixel c met this issues after 20 months... first it was only sometimes and backlight came back after some pushes on the power button... but it get worst and worst: 2 days without backlight and at the end half screen fuzzy issues. I order a replacement product with my warranty (2 years in Europe)... and now my second Pixel meets the same issue... with a no responding screen issue too... it's awful and my warranty is over yet... nothing can fix this...! something seems to be bad quality in this device....

I'm on my 2nd pixel c and final. Google support said that because they had replaced it under warranty the warranty only applies to the original purchase date not the replacement which seemed BS to me because I was shipped a refurb tablet
Never the less using adb/ fast boot I was able to get the device into bootloader and blindly reload the entire operating system. It was only until I performed a wipe within TWRP that the screen started working again. Interesting and now off it is working for the past hour or so. Currently applying latest updates but not holding my breath. Unfortunately it looks like Google is killing off the tablets and I don't know if any of their Engineers have actually tried to use a Chromebook in place of a tablet but it just doesn't translate well. If I cannot get this device working reliably I may buy another refurb to get a few more years out of it. The pixelbook is way too heavy for Couchsurfing

The screen comes and goes with no particular interaction. I'm really bummed because I had gotten so used to this device. I buy another but I'm afraid it's going to happen again. I don't see any tablets that are upgrades either. The Android tablet days are over. Pixelbook is not intuitive. Although it runs Android apps it does so very poorly with in Chrome OS and it's very bulky. I'm a try my luck with another refurb off eBay. Have not been able to find anyone that can repair it

Question Phone running hot and shutting down

Anyone ever notice their phone getting hot and shutting down features or even turning off? I know this might be kinda extreme... My 6 pro has been shutting down all sorts of things just to cool the phone and eventually shutting off. This has been happening while I'm in a sauna after working out with the lowest brightness on even. But my Note 10 plus never even mentioned anything to me ever even with full brightness. Thanks for the help

It happened to me once with a Galaxy S7 but it was in a heatwave that said I read on forums that several users complained about an overheating problem on the pixel 6.
As the chip is made in partnership with Samsung and it is well known that exynos chips overheat other than waiting for software upgrades or sending it back there is nothing that can be done.

stalls said:
My 6 pro has been shutting down [...] while I'm in a sauna.
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stalls said:
But my Note 10 plus never even mentioned anything to me ever even with full brightness. Thanks for the help
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Interesting that your Note 10 Plus works in a sauna-environment. I would definitely call that an extreme situation where no phones needs to properly work, after all we are talking about an ambient temperature of ~ 65°C to 90°C, that's much hotter than even a desert. Most commercial products only operate up until 70° Celsius, Industrial usually up to 85°, Military ones even higher.
Personally I would never/have never taken my phone inside a sauna out of fear it might get damaged, after all it's a thousand dollar product. Treating it with care and caution is usually a wise choice, if longevity is of any concern.
Most smartphone (and desktop) processors can only take about ~100 Degrees Celsius (internal, chip temperature), before they throttle down into the abyss and try to cool down (to prevent permanent damage). But if they are in a sauna... there is no cooling down, lol. Afterall they lack a dedicated fan. As an example: It's a situation comparable with your ambient room temperature in the summer - if you have 30° Celsius in your room, but outside it's 40°, your room of course will not cool down, but heat up even more. ESPECIALLY not if you have several heaters on (= processor, display, et cetera).
That's why it's quite the achievement of your Note 10 to properly function in that kind of situation, that seems like a well-balanced phone in terms of heat/cooling. Props to Samsung in that case.
According to several reports in this forum, Tensor can get quite toasty, even in a normal environment. It shutting down in a sauna does not surprise me. There's probably nothing that you can do here, expect switch the phone or hope for a Google firmware update that lowers the coreclock.

I haven't had any overheating. I think the very first day when I was setting up the phone and restoring from my cloud backup it got a little warm, but mine hasn't overheated at all or shut down anything. I am probably not pushing the envelope of what any phone could handle, however.

Haven't witnessed any overheating on my unit.

Never had this happen on any of my recent phones including my Note 10 plus and my buddy has a new 20 Samsung as well.. No problems for them or anyone else with their iphones and a few others while they are in sauna as well.. even my samsung ear buds murder this thing lol

NOTE TO ALL POTENTIAL 6 OR 6P BUYERS: this is not a common phenomenon. Just want to put that out there.
I use GSAM bettery monitor (with the ADB mods) and it works great to watch the temp. Once or maybe twice it got warm (107F) when I was backing up the entire unit to my NAS (or vice versa). Ever since it gets warmer when I use it more, and then cooler when I don't.

stalls said:
Anyone ever notice their phone getting hot and shutting down features or even turning off? I know this might be kinda extreme... My 6 pro has been shutting down all sorts of things just to cool the phone and eventually shutting off. This has been happening while I'm in a sauna after working out with the lowest brightness on even. But my Note 10 plus never even mentioned anything to me ever even with full brightness. Thanks for the help
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I think you answered your own question buddy... The temperature in the sauna ranges typically between 60oC to 95oC. Your Pixel phone is designed to operate up to 45oC at extreme situations.
I'm afraid the problem lies with the owner in your case, not the device itself.

A Sauna?! A SAUNA?? Did I read that right? I .... I .... I just don't understand. And when my sister "washes" her Galaxy S20 under the tap, the first thing she says: "Samsung says it's OK! The phone is Waterproof and Heat Proof and Mud Proof!" ... ok the last two things are false but every galaxy owner I've come across thinks their phone can be used in a shower, hmmm....

Again... I knew I would catch some crap for posting this.. but I'm trying to figure out why most and yes I said most phones do not have a problem including my old note 10+ and also my other friends phones and random people as well..
My Note would be full brightness and wouldn't even really feel hot. Warm yes and it would continue to work just perfect.. I even tried to put my 6 pro in battery saver mode which shuts down cores and it still could not last 5 mins at the lowest brightness.. My Note in performance mode and full brightness would last the full 25+ minutes I would be in there.
Looking for advice or answers. I've stated comparisons with the same scenarios with two completely different phones of my own along with others. One works great and another does not..