Another M9 bootloop - One (M9) Q&A, Help & Troubleshooting

Hi everyone, had the phone for few years, one day it died and never booted again. Nothing was flashed at the time, my son was using it and I read that some phones, if they got hot enough playing games, the nand will get erased and the phone is borked.
All I get is the white HTC screen.
If I hold the volume + and - I will get to the screen attached.
If I select download mode, the phone will reboot and a black HTC screen will appear, but then the phone will reboot after 1-2 seconds, back to the white HTC screen.
Same with bootloader mode.
I have downloaded 0PJAIMG_HIMA_UL_N70_SENSE80_ATT_MR_NA_Gen_Unlock_4.30.617.2.zip and copied it to a 32GB sd card, and tries to get it to flash via download mode using the process above, but nothing happens and the phone reboots within 1-2 seconds.
Is there any way I can revive this phone? or just throw it in the trash?
Thanks!

shpitz461 said:
Hi everyone, had the phone for few years, one day it died and never booted again. Nothing was flashed at the time, my son was using it and I read that some phones, if they got hot enough playing games, the nand will get erased and the phone is borked.
All I get is the white HTC screen.
If I hold the volume + and - I will get to the screen attached.
If I select download mode, the phone will reboot and a black HTC screen will appear, but then the phone will reboot after 1-2 seconds, back to the white HTC screen.
Same with bootloader mode.
I have downloaded 0PJAIMG_HIMA_UL_N70_SENSE80_ATT_MR_NA_Gen_Unlock_4.30.617.2.zip and copied it to a 32GB sd card, and tries to get it to flash via download mode using the process above, but nothing happens and the phone reboots within 1-2 seconds.
Is there any way I can revive this phone? or just throw it in the trash?
Thanks!
Click to expand...
Click to collapse
Don't trash it yet!
Do you have a custom recovery?
If not you can "RAM" boot TWRP. While in the bootloader screen do this:
Code:
./fastboot.exe boot twrp-3.0.2-0-hima.img
Then with MTP enabled you should at least be able to look at your files (assuming not HOT deleted like you mentioned).
There's something called "RUU" we can try next, it's a (HTC) way to bring your phone back to stock. But try to save your files first!

Thanks, I will give it a try.
I don't care about any data on the phone, just trying to make it function again.
I let the battery drain over-night, I'll see if I can do anything with it.
Thanks for your input!

Note it doesn't look like the RUU files are hosted on HTC anymore.
Here's the full filenames I have downloaded and used in the past.
- RUU_HIMA_UL_M60_SENSE70_TMUS_MR_TMOUS_3.39.531.7.exe
- RUU_HIMA_UL_N70_SENSE80_TMUS_MR_TMOUS_4.27.531.6
A quick google should let you find them but a little frustrating to not get it direct from HTC (security risk anyone?).

I was messing with it last night, after I let it completely drain it won't charge anymore. If i connect it to a charger, or to a pc, it will turn on for 1-2 seconds, then turn back off, and do the same again and again.
Thanks for your help but looks like I can't do anything to it at this point. Not sure if the battery can be charges externally.

Related

Please help me help him... Thx ____

I sold my old incredible to a kid. It sat for about 7months due to me upgrading to new phone. It had CM7 on it running fine when sold it. When he went to activate it, problems problems problems. I took it back him and told him I would fix it before paying me. I'm having troubles.
- No working recovery. can't get it to boot properly. I had the "5 vibrates of death" couple times.
- I'm trying a couple ruu's but when finished it will get to the lock screen, look normal, then reboot to lock screen then after a couple times will 5 vibrates then black screen.
1. I've tried [HOW-TO] Fix 5 vibrate and black screen (http://forum.xda-developers.com/showthread.php?t=1110865) I can seem to do the sdcard fix but not sure how to complete the usb fix or if that will even help me along. I can't "run terminal in anroid" because I can't get the Rom to boot up. All I can do is fastboot.... Compouter recognizes device.
2. I've tried multiple RUU's including PvilleComp's at http://pvillecomp.com/?page_id=22
3. I'm using hboot .92 and radio is 2.15.10.07.07 s-off
I realize problems like these have been asked before, I've looked through them, uesd the search button, etc.... But I'm still really stuck and would like to fix this before reimbursing kid money.
Thanks
red3razor said:
I sold my old incredible to a kid. It sat for about 7months due to me upgrading to new phone. It had CM7 on it running fine when sold it. When he went to activate it, problems problems problems. I took it back him and told him I would fix it before paying me. I'm having troubles.
- No working recovery. can't get it to boot properly. I had the "5 vibrates of death" couple times.
- I'm trying a couple ruu's but when finished it will get to the lock screen, look normal, then reboot to lock screen then after a couple times will 5 vibrates then black screen.
1. I've tried [HOW-TO] Fix 5 vibrate and black screen (http://forum.xda-developers.com/showthread.php?t=1110865) I can seem to do the sdcard fix but not sure how to complete the usb fix or if that will even help me along. I can't "run terminal in anroid" because I can't get the Rom to boot up. All I can do is fastboot.... Compouter recognizes device.
2. I've tried multiple RUU's including PvilleComp's at http://pvillecomp.com/?page_id=22
3. I'm using hboot .92 and radio is 2.15.10.07.07 s-off
I realize problems like these have been asked before, I've looked through them, uesd the search button, etc.... But I'm still really stuck and would like to fix this before reimbursing kid money.
Thanks
Click to expand...
Click to collapse
Have you tried reflashing cwm recovery thru hboot? Then wipe everything and flash a rom.
Yes I did try this. Got CMW re-installed, and when I tried to select any option in recovery just goes to picture of hat and hangs there. I press power button and goes back to CMW main menu.
I also tried a fix from your post:
cmlusco said:
Not sure where you got those instructions or files from, but there not for the incredible.
Heres what you do.
Download this file http://dinc.does-it.net/Stock_Images/4.06.605.3/PB31IMG.zip, and put it on the root of your sdcard in no folders.
Pull the battery, reinsert, and press vol down +power for 5 secs then wait for 5 mins not touching anything.
Press vol up and then wait for 20 minutes touching nothing. The phone will reboot once during the process, this is normal just let it be.
Press vol up, the phone should reboot and come up being able to see things and boot to the os normally.
Click to expand...
Click to collapse
This is where I've gotten the furthest. Got thru HTC quietly brilliant. Droid animation (red computerized looking stuff), "Droid" sound, then got to lock screen. Sit there for 5sec or so then would reboot, do the same thing over again and get to lock screen. Reboot again, then usually "5 vibes of death"
The kid does not have a phone other than this one I'm trying to fix, and they would really like it fixed and in their hands by Friday.
I just tried re-installing CMW again, and just hangs on white HTC screen, doesn't even make it to CMW menu. This is kicking my butt.
Fruitcake? Back to stock? That worked on my phone once..not sure if it was sim or not
Sent from my MB860 using Tapatalk 2
He would like back to stock. S-off or S-on. Root or no root. Just working properly.
red3razor said:
Yes I did try this. Got CMW re-installed, and when I tried to select any option in recovery just goes to picture of hat and hangs there. I press power button and goes back to CMW main menu.
I also tried a fix from your post:
This is where I've gotten the furthest. Got thru HTC quietly brilliant. Droid animation (red computerized looking stuff), "Droid" sound, then got to lock screen. Sit there for 5sec or so then would reboot, do the same thing over again and get to lock screen. Reboot again, then usually "5 vibes of death"
Click to expand...
Click to collapse
What button are you using to select things in recovery? Pressinh power on the main menu brings up the orange hat, press the trackball to select items power to go back.
I have to admit I was using the power button (used to my Rezound) but now I cannot even get CMW to work. Flashed it with the .zip in hboot/bootloader. Tried both restart and not restart after running recovery update. Both ways, phone will just hang at white HTC screen and not enter CMW anymore. Sometimes screen goes black then back to white screen or just stays on white screen indefinitely.
Could a bad battery be causing this? I'm trying 2 different ones. I'm not sure if either are bad, just trying to troubleshoot. Is there a way to check battery health on a non-bootable phone?
Any other suggestions to try? Thanks everyone for your help. I'm giving this phone just a few more hours of me fussing with before it gets retired.
UPDATE:
after battery sitting on charger all day while at work (10hrs or so), tried to boot up phone. went well. got to OS right away. I let it sit for 1/2hr to see if it would reboot or not. it stayed alive. i tested making a phone call: OK. I browsed the the XDA website for less than 1 minute, it then rebooted on me. white HTC screen then black. white HTC. then black. white HTC then rebooted fine. couple seconds later shuts off again. this time the same white HTC then black 3 times same as before. then instead of rebooting, got the 5 vibes of death.
the phone while working also asked me to update to lastest android 4.08.605.2
i'm not sure which RUU i ran to get this far, but must have been an earlier.
so i guess now i will attempt the 5 vibes fix, that's if i can get the phone booted for long enough to install terminal emulator from market and follow the steps.
any ideas guys? thanks in advance.
i did the sd card fix and attempted 5 vibes fix: http://pvillecomp.com/?page_id=33
pulled the battery. put it back in. powered on the phone. once the first white "HTC Droid Incredible" screen came up, I plugged phone into PC. instead of one audible ding from computer saying device connected, i recieved 3 very quick dings from PC and phone shuts off. no charging light indicator. if i single press power button, unresponsive still.
now i unplug device from PC, remove battery, put battery back in, hoping for it to reboot normally. instead i get white HTC then black. white HTC then black screen with no boot up.
I believe so far I've tried the GB RUU from PvilleComp and the RUU provided by cmlusco in my post #3.
I guess now I'll try the Froyo RUU from PvilleComp's site: http://pvillecomp.com/?page_id=22
It could be your battery, but usually the phone will just turn off not reboot. 4.08.605.2 does not have a PB31IMG.zip so you have to use an ruu exe, but that requires you to be able to boot. You could try the froyo PB31IMG and hope it works. My only other sugestion would be to try and upgrade your hboot to the new 1.02, and then use the htcdev site to unlock it. Then fastboot flash cwm recovery and hope you can access it.
i upgraded the hboot. unlocked via htc site. reinstalled CMW and was working fine. flashed ota stock GB. same problems still. i left him long enough without a phone, so the fixer project is ended.
thank you all for your help, greatly appreciated
red3razor said:
i upgraded the hboot. unlocked via htc site. reinstalled CMW and was working fine. flashed ota stock GB. same problems still. i left him long enough without a phone, so the fixer project is ended.
thank you all for your help, greatly appreciated
Click to expand...
Click to collapse
No problem. Sounds like it may be a hardware issue.

Phone wont do anything

Hey,
Title is slightly more dramatic than my situation but basically my phone wont do anything more than loading the bootloader. Recovery doesnt do anything anymore (it just sits on the HTC screen) and the Factory Reset loads up the Reset screen for a few seconds then reboots and sits at the HTC screen.
This happened after the battery fell out while I was Restoring a backup from the Recovery menu, it was on the CRC check when the power cut. Any ideas how to get access to the recovery back?
Ironic thing is, T Mobile are meant to be ringing in 30 mins to offer me phone upgrades haha
Thanks,
-----------------EDIT------------------------
I dont know how I fixed it but I did, this may be helpful to others with a similar problem.
I restarted and took the battery out several times (7 or 8 times)
I loaded up fast boot and then clicked on recovery (which took me back to the main bootloader page)
Clicked on Recovery and took a minute or so to load.
Im guessing the fastboot did something (though im not sure what since its not connected to my computer or anything :S
I would love to know why this fixed it (if it did) and why it likely stopped working in the first place.
Did you have a stock recovery or a custom one? Arent you supposed to press volume up+power keys to get into stock restore? That's where the red HTC logo sits. I watched through a 5 minute video the first time I did it just to figure out I had to press that key combo!

Another Day, Another Problem.. Stuck on Android Robot

So I was stuck in a similar mode (recovery download mode) yesterday, it only show Android robot with spinning gear on his back and a scrolling progress bar. I turn it off (Power + Vol Up) and then no matter what I do, just power or power + vol down all just go back to that damn robot.. Fastboot, adb won't work.. It show up on the computer as HTC Android Phone USB Device in the DVD/CD drives
It refuse to get out of that for hours.. I finally give up and I leave it running and walked away.. somehow when I got back (around 2 hours later) it is booted back to normal and asking for new setup. So I thought is working. So after messing up the initial setup, I when and try to factory reset it this morning.. and again it goes back into a similar mode, but this time it have the word Erasing under it. However this time it won't leave the mode even for 3 hours +. Anyone know how to get it out of that mode and maybe interact with Fastboot or Recovery or bootloader or something
When it is working... I could into booloader and stuff. The phone has been modded to play edition, S-off and bootloader unlocked...
However whenever that happen, if the phone is off but plug into a computer, it show up as QHS_USB_BULK. and then usually turn on and get stuck on that robot again... Also if I just keep pushing up an then power it will say formatting and then backup recovery log and then all the spinning gear and progress bar just stop
I don't get this thing. Please help
So I managed somehow to kick it out again (after waiting for a long time).. but wanted to convert the GPE back to original. Was following this http://forum.xda-developers.com/showthread.php?t=2733523 but before I could go back into TWRP to load the new rom, I accidentally hit factory reset and it got stuck in the HTC version of that same screen. This time it have one extra line Backup CW Package.
Again can't get into the bootloader.. just stuck on this boot loop.. god damn..
Here is how it looks like
View attachment 2903340

Nexus 5X stuck at Google Screen. Won't boot stock recovery.

I was just using my phone like normal today opening up the transit app at the bus stop and it randomly froze and restarted. After that, it only shows the initial Google screen and just keeps bootlooping, but never even gets to the part where the OS is loading (with the google animation). It was just on stock 6.0.1, MTC20K I think. Was not rooted. Bootloader was/is unlocked. Secure boot was/is enabled. It won't even go into stock recovery (when I select recovery it immediately goes back to the Google screen and continues as if I had never selected recovery). I have tried manually flashing each piece of the latest factory 7.0.0 build (NRD90S), but even though fastboot says everything was successful, nothing seems to have changed. Any ideas on how to fix this?
Same thing just happened to me. I have no root or anything but it will not boot the OS. I hope there is a fix for the problem because I really want to use the phone.
Same thing just happened to me.
Click to expand...
Click to collapse
No recovery for you either?
What was the latest Build you had when it was working fine?
To get into the recovery plug the phone into your computer. Go into fastboot (vol down + power) and select the power off option. When it turns off or goes to the charging screen, hold volume up + power to boot to download mode. Once in download mode, turn the phone off by holding vol down + power, then go back into fastboot and you should be able to now access recovery mode. This is what I did, and then flashed back to 6.0.1 and it runs fine now. No Idea why going into download mode allows you to then access recovery and get one clean boot, but it does
Druas said:
I was just using my phone like normal today opening up the transit app at the bus stop and it randomly froze and restarted. After that, it only shows the initial Google screen and just keeps bootlooping, but never even gets to the part where the OS is loading (with the google animation). It was just on stock 6.0.1, MTC20K I think. Was not rooted. Bootloader was/is unlocked. Secure boot was/is enabled. It won't even go into stock recovery (when I select recovery it immediately goes back to the Google screen and continues as if I had never selected recovery). I have tried manually flashing each piece of the latest factory 7.0.0 build (NRD90S), but even though fastboot says everything was successful, nothing seems to have changed. Any ideas on how to fix this?
Click to expand...
Click to collapse
Had the same thing happen - Now typing to you from my warranty replacement. Only option.
blackpaw78 said:
To get into the recovery plug the phone into your computer. Go into fastboot (vol down + power) and select the power off option. When it turns off or goes to the charging screen, hold volume up + power to boot to download mode. Once in download mode, turn the phone off by holding vol down + power, then go back into fastboot and you should be able to now access recovery mode. This is what I did, and then flashed back to 6.0.1 and it runs fine now. No Idea why going into download mode allows you to then access recovery and get one clean boot, but it does
Click to expand...
Click to collapse
Surprisingly, this worked. I forgot about download mode being an option. I also am not sure why this worked.
Edit: The phone boots, but is still randomly rebooting rather often. Not sure why, as everything was wiped and it should have been a fresh install of everything.
Another Edit: Back to boot looping/not getting to the Android loading screen. I didn't do anything other than let it download my apps. Maybe it is a hardware problem after all because it did successfully boot into Android a couple times.
This seems to be a common problem which I have, too. Looks like a whole series of devices had these issues. Currently LG is unable to repair my device because auf missing spare parts they say. So after effortless 3 weeks they will send my unrepaired device back to me with a letter for my dealer to get back my money.
Nice quality and service, LG - NOT!
Janny82 said:
This seems to be a common problem which I have, too. Looks like a whole series of devices had these issues. Currently LG is unable to repair my device because auf missing spare parts they say. So after effortless 3 weeks they will send my unrepaired device back to me with a letter for my dealer to get back my money.
Nice quality and service, LG - NOT!
Click to expand...
Click to collapse
That is actually pretty good outcome. Pixel phone is coming out soon.
Just had this happen today. Streaming music over Bluetooth and using another app, then tried switching tracks in Google Play Music and the app froze. Phone was unresponsive with app on the screen, then screen went off and wouldn't power on.
I finally got it on by holding down power for 30 seconds, but kept boot-looping to Google boot screen. I was able to get into fastboot mode and wipe everything and install the factory image. Still doing the same thing!
Just got off phone with Google. Told the rep everything I had tried and she is working on a replacement order. Supposed to call me back after chatting with higher level support. I wish they would just send me a new Pixel phone, or the 6P at least!
Ive had the same issue, where I just couldnt get passed the Google screen, the only solution for me to get back on to my phone was to let it happen until the battery died. After i let the battery die i turned it back on normally and connected it to my charger, it hasnt turned off since but im sure it will sooner or later
Edit: Issue is still happening but the only way for me to turn it back on is because the battery dies
This just happened to my and my wifes phones...all within a week of each other. I sent my wife's in about a week and a half ago to LG for warranty service. I am hoping that they are able to fix it...it is still in the 'repair' phase. I am trying to decide whether or not I want to send my phone in (which just died yesterday) before or after LG figures out what is going on with my wifes. In both cases, the phones were running fine and just shut down by themselves. The battery was not dead. Each time, the phone will boot to the Google screen, but then immediate shut down. I can get in to recovery and do actions within there, so I do not believe it to be a battery issue. However, as soon as you attempt to boot the phone, it will die.
Were you guys using stock setups or custom ones?
Sent from my Nexus 5X using Tapatalk
Its a 'known' issue. Google has confirmed there is an issue. Only solution appears to be a warranty replacement.
https://productforums.google.com/forum/#!topic/nexus/r29mtzLFS0g;context-place=topicsearchin/nexus/nexus$205x$20bootloop
---------- Post added at 10:22 AM ---------- Previous post was at 10:21 AM ----------
Psychofrantics said:
Were you guys using stock setups or custom ones?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
on both phones, bone stock. Only difference was I was running the beta before getting the stock OTA and my wife's was full stock and received the stock OTA.
I'm having the exact same problem here. Running Android 6.0.1, rooted. Phone suddenly turned off and won't start past the "Google" screen, except for once when it booted fully then immediately shut down, and three times when it loaded the boot animation and shut down. Bootloader is unlocked and TWRP recovery is installed. I can access fastboot but not recovery. I've tried the suggestion of booting into download mode then recovery again, but that didn't work. I have NOT tried updating to Android 7 yet, so this isn't the same boot loop issue faced by some other users. I don't want to try flashing stock yet and lose my data because I have a ton of Tasker profiles and tasks that I haven't backed up in months and I don't want to risk losing them! Serves me right...
Any suggestions?
Same HERE !!!!
the samed for me, and still now i can't light it up
sagshar said:
I'm having the exact same problem here. Running Android 6.0.1, rooted. Phone suddenly turned off and won't start past the "Google" screen, except for once when it booted fully then immediately shut down, and three times when it loaded the boot animation and shut down. Bootloader is unlocked and TWRP recovery is installed. I can access fastboot but not recovery. I've tried the suggestion of booting into download mode then recovery again, but that didn't work. I have NOT tried updating to Android 7 yet, so this isn't the same boot loop issue faced by some other users. I don't want to try flashing stock yet and lose my data because I have a ton of Tasker profiles and tasks that I haven't backed up in months and I don't want to risk losing them! Serves me right...
Any suggestions?
Click to expand...
Click to collapse
In my opinion your EMMC probably died, but you can try reflashing factory images to see if it is some other problem.
I would only try LGUP as a last resort because it will set Allow OEM unlocking to false and lock your bootloader, making further experimentation difficult.
BTW IMO the Android 7 bootloop probably isn't related to Android 7. I think they are just saying hardware problem (EMMC failure) that happens to show up more frequently when you have large updates of OS.
The way Google worded it, it made it seem like Android 7 is killing some hardware because of some incompatibility with just some isolated hardware builds.
I would suggest you let it keep booting and flash some factory images and sometimes EMMC will come back briefly and boot. If it does, immediately backup as much as you can before doing anything else.
Same deal for me and they are sending a replacement. This is a MAJOR blackeye!
Is your phone under warranty then? I am having the same problem as everyone on here. I've tried everything. I bought the phone just over a year ago though, so am a little concerned Google will turn around and tell me it's not their problem... Even though this is clearly a fault!

US Unlocked stuck in bootloop. Unable to boot into recovery/download.

Okay, I have never had to create a thread for this kind of thing. I have always been able to solve these issues. This time around, I have ran out of ideas. I have been searching and searching Google, Xda and any other Android forum. I have seen multiple threads with this problem, some cases exactly like mine. Not one thread with this problem ends with a solution, they're all just dead ends. My HTC 10 started doing this a couple days ago after a notification popped up saying that I was using an incompatible charger after using a Samsung USB cable on a Quickcharge 3.0 car charger. 30 minutes later, my capacitive touch buttons were not responding. So, I just figured that I would reboot and everything would be fine. Now, my phone is stuck in a bootloop with no signs of recovery. The only thing it will boot into is the white bootloader screen. Trying to boot into recovery or download just throws it back into a bootloop. When its powered off and I put it on a charger, the charging animation will show for about 15 seconds then, back into a bootloop. Trying to use a RUU.exe doesnt work, just a message shows up saying that my phone is below 30% charge. The device will show up in fastboot devices when its in the bootloader but, its useless. Trying to flash anything in fastboot fails or does nothing. The bootloader doesnt recognize 2PS6IMG.zip in the sd card. I really need my phone for work and cant afford to wait for HTC to repair it, especially since Hurricane Harvey hit their repair center in Houston. I've taken out the Sd Card and sim to see that would help but nothing. I let it die completely and still nothing.
My bootloader screen shows
Status: Official
***Unlocked***
***S-OFF***
I have been running Viper 3.5.0 for awhile.
This is my last option to see if anyone else has got through this problem without sending it off.
Thank you
bmx4lfe said:
Okay, I have never had to create a thread for this kind of thing. I have always been able to solve these issues. This time around, I have ran out of ideas. I have been searching and searching Google, Xda and any other Android forum. I have seen multiple threads with this problem, some cases exactly like mine. Not one thread with this problem ends with a solution, they're all just dead ends. My HTC 10 started doing this a couple days ago after a notification popped up saying that I was using an incompatible charger after using a Samsung USB cable on a Quickcharge 3.0 car charger. 30 minutes later, my capacitive touch buttons were not responding. So, I just figured that I would reboot and everything would be fine. Now, my phone is stuck in a bootloop with no signs of recovery. The only thing it will boot into is the white bootloader screen. Trying to boot into recovery or download just throws it back into a bootloop. When its powered off and I put it on a charger, the charging animation will show for about 15 seconds then, back into a bootloop. Trying to use a RUU.exe doesnt work, just a message shows up saying that my phone is below 30% charge. The device will show up in fastboot devices when its in the bootloader but, its useless. Trying to flash anything in fastboot fails or does nothing. The bootloader doesnt recognize 2PS6IMG.zip in the sd card. I really need my phone for work and cant afford to wait for HTC to repair it, especially since Hurricane Harvey hit their repair center in Houston. I've taken out the Sd Card and sim to see that would help but nothing. I let it die completely and still nothing.
My bootloader screen shows
Status: Official
***Unlocked***
***S-OFF***
I have been running Viper 3.5.0 for awhile.
This is my last option to see if anyone else has got through this problem without sending it off.
Thank you
Click to expand...
Click to collapse
Hold down the power button and vol down until your phone reboots. It'll take 20 seconds or so, and the capacitive button lights should flash until it reboots.
That should take you to download mode where the RUU.zip on your SD can be flashed.
If that doesn't work, try power + vol up + vol down, then switching to power + vol down when the screen goes black. I think I remember having to do that once when I first got the 10 for a different problem, but it could have been a different device

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