Please help me help him... Thx ____ - Droid Incredible Q&A, Help & Troubleshooting

I sold my old incredible to a kid. It sat for about 7months due to me upgrading to new phone. It had CM7 on it running fine when sold it. When he went to activate it, problems problems problems. I took it back him and told him I would fix it before paying me. I'm having troubles.
- No working recovery. can't get it to boot properly. I had the "5 vibrates of death" couple times.
- I'm trying a couple ruu's but when finished it will get to the lock screen, look normal, then reboot to lock screen then after a couple times will 5 vibrates then black screen.
1. I've tried [HOW-TO] Fix 5 vibrate and black screen (http://forum.xda-developers.com/showthread.php?t=1110865) I can seem to do the sdcard fix but not sure how to complete the usb fix or if that will even help me along. I can't "run terminal in anroid" because I can't get the Rom to boot up. All I can do is fastboot.... Compouter recognizes device.
2. I've tried multiple RUU's including PvilleComp's at http://pvillecomp.com/?page_id=22
3. I'm using hboot .92 and radio is 2.15.10.07.07 s-off
I realize problems like these have been asked before, I've looked through them, uesd the search button, etc.... But I'm still really stuck and would like to fix this before reimbursing kid money.
Thanks

red3razor said:
I sold my old incredible to a kid. It sat for about 7months due to me upgrading to new phone. It had CM7 on it running fine when sold it. When he went to activate it, problems problems problems. I took it back him and told him I would fix it before paying me. I'm having troubles.
- No working recovery. can't get it to boot properly. I had the "5 vibrates of death" couple times.
- I'm trying a couple ruu's but when finished it will get to the lock screen, look normal, then reboot to lock screen then after a couple times will 5 vibrates then black screen.
1. I've tried [HOW-TO] Fix 5 vibrate and black screen (http://forum.xda-developers.com/showthread.php?t=1110865) I can seem to do the sdcard fix but not sure how to complete the usb fix or if that will even help me along. I can't "run terminal in anroid" because I can't get the Rom to boot up. All I can do is fastboot.... Compouter recognizes device.
2. I've tried multiple RUU's including PvilleComp's at http://pvillecomp.com/?page_id=22
3. I'm using hboot .92 and radio is 2.15.10.07.07 s-off
I realize problems like these have been asked before, I've looked through them, uesd the search button, etc.... But I'm still really stuck and would like to fix this before reimbursing kid money.
Thanks
Click to expand...
Click to collapse
Have you tried reflashing cwm recovery thru hboot? Then wipe everything and flash a rom.

Yes I did try this. Got CMW re-installed, and when I tried to select any option in recovery just goes to picture of hat and hangs there. I press power button and goes back to CMW main menu.
I also tried a fix from your post:
cmlusco said:
Not sure where you got those instructions or files from, but there not for the incredible.
Heres what you do.
Download this file http://dinc.does-it.net/Stock_Images/4.06.605.3/PB31IMG.zip, and put it on the root of your sdcard in no folders.
Pull the battery, reinsert, and press vol down +power for 5 secs then wait for 5 mins not touching anything.
Press vol up and then wait for 20 minutes touching nothing. The phone will reboot once during the process, this is normal just let it be.
Press vol up, the phone should reboot and come up being able to see things and boot to the os normally.
Click to expand...
Click to collapse
This is where I've gotten the furthest. Got thru HTC quietly brilliant. Droid animation (red computerized looking stuff), "Droid" sound, then got to lock screen. Sit there for 5sec or so then would reboot, do the same thing over again and get to lock screen. Reboot again, then usually "5 vibes of death"

The kid does not have a phone other than this one I'm trying to fix, and they would really like it fixed and in their hands by Friday.
I just tried re-installing CMW again, and just hangs on white HTC screen, doesn't even make it to CMW menu. This is kicking my butt.

Fruitcake? Back to stock? That worked on my phone once..not sure if it was sim or not
Sent from my MB860 using Tapatalk 2

He would like back to stock. S-off or S-on. Root or no root. Just working properly.

red3razor said:
Yes I did try this. Got CMW re-installed, and when I tried to select any option in recovery just goes to picture of hat and hangs there. I press power button and goes back to CMW main menu.
I also tried a fix from your post:
This is where I've gotten the furthest. Got thru HTC quietly brilliant. Droid animation (red computerized looking stuff), "Droid" sound, then got to lock screen. Sit there for 5sec or so then would reboot, do the same thing over again and get to lock screen. Reboot again, then usually "5 vibes of death"
Click to expand...
Click to collapse
What button are you using to select things in recovery? Pressinh power on the main menu brings up the orange hat, press the trackball to select items power to go back.

I have to admit I was using the power button (used to my Rezound) but now I cannot even get CMW to work. Flashed it with the .zip in hboot/bootloader. Tried both restart and not restart after running recovery update. Both ways, phone will just hang at white HTC screen and not enter CMW anymore. Sometimes screen goes black then back to white screen or just stays on white screen indefinitely.

Could a bad battery be causing this? I'm trying 2 different ones. I'm not sure if either are bad, just trying to troubleshoot. Is there a way to check battery health on a non-bootable phone?
Any other suggestions to try? Thanks everyone for your help. I'm giving this phone just a few more hours of me fussing with before it gets retired.

UPDATE:
after battery sitting on charger all day while at work (10hrs or so), tried to boot up phone. went well. got to OS right away. I let it sit for 1/2hr to see if it would reboot or not. it stayed alive. i tested making a phone call: OK. I browsed the the XDA website for less than 1 minute, it then rebooted on me. white HTC screen then black. white HTC. then black. white HTC then rebooted fine. couple seconds later shuts off again. this time the same white HTC then black 3 times same as before. then instead of rebooting, got the 5 vibes of death.
the phone while working also asked me to update to lastest android 4.08.605.2
i'm not sure which RUU i ran to get this far, but must have been an earlier.
so i guess now i will attempt the 5 vibes fix, that's if i can get the phone booted for long enough to install terminal emulator from market and follow the steps.
any ideas guys? thanks in advance.

i did the sd card fix and attempted 5 vibes fix: http://pvillecomp.com/?page_id=33
pulled the battery. put it back in. powered on the phone. once the first white "HTC Droid Incredible" screen came up, I plugged phone into PC. instead of one audible ding from computer saying device connected, i recieved 3 very quick dings from PC and phone shuts off. no charging light indicator. if i single press power button, unresponsive still.
now i unplug device from PC, remove battery, put battery back in, hoping for it to reboot normally. instead i get white HTC then black. white HTC then black screen with no boot up.

I believe so far I've tried the GB RUU from PvilleComp and the RUU provided by cmlusco in my post #3.
I guess now I'll try the Froyo RUU from PvilleComp's site: http://pvillecomp.com/?page_id=22

It could be your battery, but usually the phone will just turn off not reboot. 4.08.605.2 does not have a PB31IMG.zip so you have to use an ruu exe, but that requires you to be able to boot. You could try the froyo PB31IMG and hope it works. My only other sugestion would be to try and upgrade your hboot to the new 1.02, and then use the htcdev site to unlock it. Then fastboot flash cwm recovery and hope you can access it.

i upgraded the hboot. unlocked via htc site. reinstalled CMW and was working fine. flashed ota stock GB. same problems still. i left him long enough without a phone, so the fixer project is ended.
thank you all for your help, greatly appreciated

red3razor said:
i upgraded the hboot. unlocked via htc site. reinstalled CMW and was working fine. flashed ota stock GB. same problems still. i left him long enough without a phone, so the fixer project is ended.
thank you all for your help, greatly appreciated
Click to expand...
Click to collapse
No problem. Sounds like it may be a hardware issue.

Related

[Q] screen dead - help

Rooted my Dinc. Installed CM7. All was well for 3 weeks. Used it one day until the battery went dead. Charged and tried to boot. It appears that it goes through the boot sequence (it vibrates) but nothing comes up on the screen. Nada, black.
Any ideas?
Screen might have went bad. You should just try your best to unroot it before you send it in
Sent from my Incredible using XDA Premium App
Have you tried pulling the battery?
Sometimes the phone can get stuck in a state where trying to turn it on results in a series of vibrations but nothing else happening. Pulling the battery resolves this.
Unless flashing a radio, when in doubt pull the battery.
Pulled the battery and re-booted. Nada.
Returned to the Verizon store. Their tech had no luck and ordered a replacement. Verizon ordered a replacement and left me with the phone. They said that when the replacement comes in they will switch it out. I'm hoping that means I've dodged the warranty issue.
Sent from my Xoom using XDA Premium App
elcap373 said:
Rooted my Dinc. Installed CM7. All was well for 3 weeks. Used it one day until the battery went dead. Charged and tried to boot. It appears that it goes through the boot sequence (it vibrates) but nothing comes up on the screen. Nada, black.
Any ideas?
Click to expand...
Click to collapse
That's odd. I had this problem when I went to unroot my phone, being that I had an SLCD and it did not like the 2.1 stock ROM. The screen was blank but it would vibrate and continue to boot.
If this is the case, you could always try to unroot it and see...Here are some instructions on how to do this (its what I had to do)
I went to unroot and flashed a stock 2.1 ROM. Although this sounds correct, there is a problem. The stock 2.1 ROM was made for the release DInc's, and those, my friend, come AMOLED. So by flashing that stock 2.1 ROM, it does not contain the correct hardware drivers to support the display on the newer batch of DInc, the SLCD.
What I did was:
Download the correct ROM that supports the SLCD from here (which can be found on http://dougpiston.com/?page_id=108 )
Rename it to PB31IMG.zip and place that file in the root of your sdcard.
Now since your phone's display doesnt work, like you said it vibrates once, like normal, your phone still functions properly.
Boot your phone into HBOOT and allow it a few minutes (2 minutes to be safe), like normal to find this PB31IMG.zip file. It then will prompt you to press UP to confirm the update or press DOWN to not update. (you will not see this, but if you have flashed a radio then you know this process)
when you press up, it will then start updating to the stock ROM. however, you wont see any of this. just a black screen.
allow that to run, usually for 10 minutes. to be safe wait 15-18 minutes and then press UP. When the update is complete you are asked to reboot. UP for yes DOWN for no. again you will not see this. Then when it reboots....you will be happy and see the HTC Incredible white screen
You can give this a try and see if it works. I know you did not mention unrooting your phone, but if you have nothing on your screen, you can try this

[Q] Is my EVO Dead/Gone for good?

Hi Friends,
I did a lot of searching and tried a bunch of things, but I am not very successful. Can you experts please tell me if my EVO is dead/gone for good?
Symtoms:
My Evo was charging (it was rooted and S-Off), I took the charger cable off, and the phone rebooted.
It went to the White HTC Evo screen that comes before any ROM boots, and basically looped their infinitely.
Since then, the symptoms have switched back and forth from Bootloops on the white screen OR STUCK on the white screen, infinitely.
Currently, I am getting white screen boot loops
Things I have tried:
1. Cleared Storage (via Bootloader/Fastboot)
2. Chose "Recovery" from Bootloader/Fastboot (nothing happens, reboots and stuck on the white screen or loops)
3. Reverted back to S-ON
4. Flashed other Recovery zips
5. Upgraded the Fastboot version
6. Flashed the RUU
Current Situation:
Nothing changed guys... and after the RUU flash (out of which the Radio flash was the only component that FAILED) my PC31IMG.zip files are no longer being promoted for updates in my Fastboot/Bootloader menu.
While the reboots continue on the white screen...
Can't access Recovery
Can't run PC36IMG.zips anymore
Am I done here guys, or is there still anything I can do to save my EVO?
Appreciate ALL your help!
Man I have the same problem execept I'm not rooted or s off if you change the battery and let it sit for awhile off it will turn on but it will reboot in about 5 mintues then get stuck on the sprint 4g screen of the htc screen
Hey theneguy,
Thanks for your response... My phone was rooted, but is now S-On and Unrooted, I believe (I can't tell because I am not able to get in the OS).
I can't get into Recovery and my PC31IMG is not being read now...
Any ideas, friends?
theneguy said:
Man I have the same problem execept I'm not rooted or s off if you change the battery and let it sit for awhile off it will turn on but it will reboot in about 5 mintues then get stuck on the sprint 4g screen of the htc screen
Click to expand...
Click to collapse
same thing happened to my son, pulled sd card and it would boot fine, found and deleted a corrupt .img file on sd...all is fine
Latest Update guys:
I tried flashing the RUU via HBoot/Flashboot, and the update failed, but the progress bar at the screen was full/successful. The on-screen wizard tried to take me to the "Recovery" steps, nothing was fixed.
The computer wizard was stuck at: Sending Signature....
And the phone had the full progress bar from the previous flash.
So I yanked the battery out, cause I had no options left.
Well, needless to say, now, NOTHING turns on. The phone doesn't charge, and blah, blah, blah.
So guys, can someone give me a verdict... is my EVO done for good?
Thanks for your help.
I can't get in the recovery eather I tryed pulling the sd card out it is still doing the same thang
ProFragger said:
Hey theneguy,
Thanks for your response... My phone was rooted, but is now S-On and Unrooted, I believe (I can't tell because I am not able to get in the OS).
I can't get into Recovery and my PC31IMG is not being read now...
Any ideas, friends?
Click to expand...
Click to collapse
It should be PC36IMG not 31.
Sent from my PC36100 using Tapatalk 2
Thanks Mark,
But I don't think it matters anymore... I think with the battery pulled out after a failed RUU.exe installation has truly bricked my phone for good.
It doesn't charge, the battery was good, NOTHING lights up, and I just think it's game over...
MarkEv0 said:
It should be PC36IMG not 31.
Sent from my PC36100 using Tapatalk 2
Click to expand...
Click to collapse
I think you're right...

HOX Won't Boot

I need a bit of help with a stock HTC One X. As of this morning it won't boot up. I have made no changes to the ROM, everything is stock.
Tried entering the recovery panel and turning fastboot on then restarting but every time the system stops at the "HTC One" page after making a startup sound. Sometimes the screen will go black and hitting the volume keys will bring up the volume changer but that is it.
There was no warning of an OTA update or anything like that.
When charging the screen stays on and dims, but stays on the "HTC One" screen.
Factory reset HOX and it booted, but next day same issues. This is 3 times I've had to factory reset now.
Every time I restart or cold boot it freezes on the "One X" screen.
This exact same thing has just happened to me! Just 10 minutes ago
I have no idea what to do.
I have not attempted root or anything like that everything is stock (Optus from allphones).
All I did was restart and now I cannot get into the phone.
I can get to those options (fastboot) by holding down the volume down button and the power button but restarting it or powering it off there does not help.
I havn't tried a factory reset yet as I'm scared about loosing all my data.
Can someone please help!
Please please
I'm suprised someone else is having the exact same issue what the hell is happening
Have you tried using the Recovery option from the Bootloader?
Yeah I tried that.
It didn't do anything. I've since done a factory reset. That worked but I've now lost everything
Now that's it's allw whiped I figure I might as well root it and install android revolution. I hope it's just a software thing and this will fix it.
Pyrope said:
Yeah I tried that.
It didn't do anything. I've since done a factory reset. That worked but I've now lost everything
Now that's it's allw whiped I figure I might as well root it and install android revolution. I hope it's just a software thing and this will fix it.
Click to expand...
Click to collapse
Fair enough, if you're thinking of Rooting and installing ARHD etc then feel free to use my Guide : The Stock to Custom ROM Awesomeness guide
It'll take you from Stock to having ARHD on your phone ok
(Shameless plug)
http://forum.xda-developers.com/showthread.php?p=30471180#post30471180
Took it into HTC last night and had the firmware flashed. No problems now... 12 hours with numerous restarts just to make sure.
It looks like it was a corruption in the software. I noticed HTC turned off the fast boot option before giving the phone back to me. Took 30 minutes in total.
If it happens again, try to hold the power button and the "Homepage" button at the same time. You should see a grey box saying "Continue holding to restart".
Thats a full restart rather than a shell restart.
That may help.

US Unlocked stuck in bootloop. Unable to boot into recovery/download.

Okay, I have never had to create a thread for this kind of thing. I have always been able to solve these issues. This time around, I have ran out of ideas. I have been searching and searching Google, Xda and any other Android forum. I have seen multiple threads with this problem, some cases exactly like mine. Not one thread with this problem ends with a solution, they're all just dead ends. My HTC 10 started doing this a couple days ago after a notification popped up saying that I was using an incompatible charger after using a Samsung USB cable on a Quickcharge 3.0 car charger. 30 minutes later, my capacitive touch buttons were not responding. So, I just figured that I would reboot and everything would be fine. Now, my phone is stuck in a bootloop with no signs of recovery. The only thing it will boot into is the white bootloader screen. Trying to boot into recovery or download just throws it back into a bootloop. When its powered off and I put it on a charger, the charging animation will show for about 15 seconds then, back into a bootloop. Trying to use a RUU.exe doesnt work, just a message shows up saying that my phone is below 30% charge. The device will show up in fastboot devices when its in the bootloader but, its useless. Trying to flash anything in fastboot fails or does nothing. The bootloader doesnt recognize 2PS6IMG.zip in the sd card. I really need my phone for work and cant afford to wait for HTC to repair it, especially since Hurricane Harvey hit their repair center in Houston. I've taken out the Sd Card and sim to see that would help but nothing. I let it die completely and still nothing.
My bootloader screen shows
Status: Official
***Unlocked***
***S-OFF***
I have been running Viper 3.5.0 for awhile.
This is my last option to see if anyone else has got through this problem without sending it off.
Thank you
bmx4lfe said:
Okay, I have never had to create a thread for this kind of thing. I have always been able to solve these issues. This time around, I have ran out of ideas. I have been searching and searching Google, Xda and any other Android forum. I have seen multiple threads with this problem, some cases exactly like mine. Not one thread with this problem ends with a solution, they're all just dead ends. My HTC 10 started doing this a couple days ago after a notification popped up saying that I was using an incompatible charger after using a Samsung USB cable on a Quickcharge 3.0 car charger. 30 minutes later, my capacitive touch buttons were not responding. So, I just figured that I would reboot and everything would be fine. Now, my phone is stuck in a bootloop with no signs of recovery. The only thing it will boot into is the white bootloader screen. Trying to boot into recovery or download just throws it back into a bootloop. When its powered off and I put it on a charger, the charging animation will show for about 15 seconds then, back into a bootloop. Trying to use a RUU.exe doesnt work, just a message shows up saying that my phone is below 30% charge. The device will show up in fastboot devices when its in the bootloader but, its useless. Trying to flash anything in fastboot fails or does nothing. The bootloader doesnt recognize 2PS6IMG.zip in the sd card. I really need my phone for work and cant afford to wait for HTC to repair it, especially since Hurricane Harvey hit their repair center in Houston. I've taken out the Sd Card and sim to see that would help but nothing. I let it die completely and still nothing.
My bootloader screen shows
Status: Official
***Unlocked***
***S-OFF***
I have been running Viper 3.5.0 for awhile.
This is my last option to see if anyone else has got through this problem without sending it off.
Thank you
Click to expand...
Click to collapse
Hold down the power button and vol down until your phone reboots. It'll take 20 seconds or so, and the capacitive button lights should flash until it reboots.
That should take you to download mode where the RUU.zip on your SD can be flashed.
If that doesn't work, try power + vol up + vol down, then switching to power + vol down when the screen goes black. I think I remember having to do that once when I first got the 10 for a different problem, but it could have been a different device

Another M9 bootloop

Hi everyone, had the phone for few years, one day it died and never booted again. Nothing was flashed at the time, my son was using it and I read that some phones, if they got hot enough playing games, the nand will get erased and the phone is borked.
All I get is the white HTC screen.
If I hold the volume + and - I will get to the screen attached.
If I select download mode, the phone will reboot and a black HTC screen will appear, but then the phone will reboot after 1-2 seconds, back to the white HTC screen.
Same with bootloader mode.
I have downloaded 0PJAIMG_HIMA_UL_N70_SENSE80_ATT_MR_NA_Gen_Unlock_4.30.617.2.zip and copied it to a 32GB sd card, and tries to get it to flash via download mode using the process above, but nothing happens and the phone reboots within 1-2 seconds.
Is there any way I can revive this phone? or just throw it in the trash?
Thanks!
shpitz461 said:
Hi everyone, had the phone for few years, one day it died and never booted again. Nothing was flashed at the time, my son was using it and I read that some phones, if they got hot enough playing games, the nand will get erased and the phone is borked.
All I get is the white HTC screen.
If I hold the volume + and - I will get to the screen attached.
If I select download mode, the phone will reboot and a black HTC screen will appear, but then the phone will reboot after 1-2 seconds, back to the white HTC screen.
Same with bootloader mode.
I have downloaded 0PJAIMG_HIMA_UL_N70_SENSE80_ATT_MR_NA_Gen_Unlock_4.30.617.2.zip and copied it to a 32GB sd card, and tries to get it to flash via download mode using the process above, but nothing happens and the phone reboots within 1-2 seconds.
Is there any way I can revive this phone? or just throw it in the trash?
Thanks!
Click to expand...
Click to collapse
Don't trash it yet!
Do you have a custom recovery?
If not you can "RAM" boot TWRP. While in the bootloader screen do this:
Code:
./fastboot.exe boot twrp-3.0.2-0-hima.img
Then with MTP enabled you should at least be able to look at your files (assuming not HOT deleted like you mentioned).
There's something called "RUU" we can try next, it's a (HTC) way to bring your phone back to stock. But try to save your files first!
Thanks, I will give it a try.
I don't care about any data on the phone, just trying to make it function again.
I let the battery drain over-night, I'll see if I can do anything with it.
Thanks for your input!
Note it doesn't look like the RUU files are hosted on HTC anymore.
Here's the full filenames I have downloaded and used in the past.
- RUU_HIMA_UL_M60_SENSE70_TMUS_MR_TMOUS_3.39.531.7.exe
- RUU_HIMA_UL_N70_SENSE80_TMUS_MR_TMOUS_4.27.531.6
A quick google should let you find them but a little frustrating to not get it direct from HTC (security risk anyone?).
I was messing with it last night, after I let it completely drain it won't charge anymore. If i connect it to a charger, or to a pc, it will turn on for 1-2 seconds, then turn back off, and do the same again and again.
Thanks for your help but looks like I can't do anything to it at this point. Not sure if the battery can be charges externally.

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