Develop Bugs

Battery at 40% -> Phone shuts down

Hi, my cousin's arc is acting weird. It doesn't happen all the time so it is hard for me know what is exactly wrong.
1) When the battery was at 40%, the phone shuts down. This happened once when I was playing with it and I thought maybe I mistaken 4% for 40.
Then a few days later.
2) My cousin noticed the battery was at 40%, he left the phone in his pocket and it shuts down. So now I think last time when I was playing with it, it wasn't a mistake.
Then when the phone is pluged in, it will be low on battery e.g. 4 percent. He doesn't use the phone a lot so it should last a day or two before it need to be charged again from fully charged. But the phone just shut down at 40percent today.
So now it is hard for me to know what is wrong with it. Is it due to battery being defected? Problem with the phone itself? Or might be some apps that caused the problem?
It is running on 2.3.3 Rogers firmware. Stock, not rooted etc. He had the phone for a week and it happened 2-3 times already.
Thanks.

You could try repairing it via SEUS but you will lose all data. Make a back up.

It could be that the phone has stored incorrect limits for the battery - a factory reset should solve this.
However, it seems more likely to me that the battery is faulty.

Thanks for these suggestions. I have searched the forum quite a bit last night and there were a few others looked like the problem I am having. So going to try out those methods first. Then the suggestions in this thread.

Has he tried running the phone flat, then take out the battery and charge it with the phone off till completion. Mine used to shutdown anytime after 20% ; after doing this it never has again. Shot in the dark ... worth the effort.

Any update??
miniflight said:
Thanks for these suggestions. I have searched the forum quite a bit last night and there were a few others looked like the problem I am having. So going to try out those methods first. Then the suggestions in this thread.
Click to expand...
Click to collapse
Was the issue resolved? What all things did you try?

Nope, the best I got is 20% then to 1% then shutdown. It is in repair centre now.
I have tried repairing, reflashing, battery widget etc, everything I can find on xda and it didn't work.

Updates
It came back from the repair center and did not get repaired, it was phone being sent only. It still had the problem.
Then sent it again (good thing it is just 20 mins drive on highway) and left the phone and battery there.
Now got phone back, battery is replaced (since I think it was battery being faulty). Now it is at 29% percent and looking good.
I will update this thread if I got more. I am leaving this thread here so others who have this problem and tried all the suggested methods on xda and failed, it means that your battery is faulty!

[Q] Captivate Glide battery draining issue?

Within a second my Captivate Glide will suddenly go to 0% power then slowly charge back up over time..or if I charge it, it jumps back up to about where it left off. And it happens pretty much every time I turn my phone on for more then 5 mins. It seems to happen while sending or receiving text? Any ideas what could be causing this or a solution?
I keep my data off, and theres 3 apps (Stock SMS Messenger, Handcent SMS, and the Contacts+ App) that can handle SMS on my phone, and I have locker pro that displays my notifications. And I also use the Nova Launcher, but thats the only app's I keep running. Maybe a conflict with the apps or a bug with one of the apps? I don't see how that'd effect the battery that much but possibly?
I've also changed my ROM a few times, but right now I'm back on the newest ICS update and I've rooted it. Maybe I need to change it again? I can't remember if this problem started happening before I did my last change.
Or maybe just a bad battery? I don't know much about batteries but I haven't had this phone long, I don't think it'd be the battery.
If you have any more questions feel free to ask and I appreciate any help!

suret said:
Within a second my Captivate Glide will suddenly go to 0% power then slowly charge back up over time..or if I charge it, it jumps back up to about where it left off. And it happens pretty much every time I turn my phone on for more then 5 mins. It seems to happen while sending or receiving text? Any ideas what could be causing this or a solution?
I keep my data off, and theres 3 apps (Stock SMS Messenger, Handcent SMS, and the Contacts+ App) that can handle SMS on my phone, and I have locker pro that displays my notifications. And I also use the Nova Launcher, but thats the only app's I keep running. Maybe a conflict with the apps or a bug with one of the apps? I don't see how that'd effect the battery that much but possibly?
I've also changed my ROM a few times, but right now I'm back on the newest ICS update and I've rooted it. Maybe I need to change it again? I can't remember if this problem started happening before I did my last change.
Or maybe just a bad battery? I don't know much about batteries but I haven't had this phone long, I don't think it'd be the battery.
If you have any more questions feel free to ask and I appreciate any help!
Click to expand...
Click to collapse
I had about the same problem, with it working fine with a decent charge (anywhere between 30-80%), and all of the sudden it would say "battery critically low" and shut down. Putting it on the charger would often get the charge to show what it was before it freaked out.
I noticed that the battery was starting to bulge and get somewhat "mushy"....which told me the battery was probably going to explode or leak if I didn't replace it soon
I have had the phone for a year and four days, and this just showed up in the last few days...fortunately I bought an extended warranty and they will pay for the replacement battery I just picked up today.
FYI, the battery should be totally flat on both sides. Mine would wobble if I set it on a table.

Ok, TL1170, Thanks!
I already narrowed it down to my battery by the time you posted that because I factory reset my phone multiple times and changed the ROM once to see if that'd help, and it didn't..I was running out of stuff to blame it on ..
But yeah, my battery is pretty badly deformed and I just ordered a new one.

Thanks, mine is doing the same thing - about once every 2 days or so. I can see in the battery life plot that it sometimes goes from 90% almost completely vertically to 0% and then right back up to 90%. I don't see any obvious bulges or "mushiness" to it, but it doesn't seem to be completely flat when put on a table. I'll see if I can get a replacement battery, this phone was not used by it's previous owner for maybe a year or so before I bought it, maybe that might have been part of the problem.
suret said:
Ok, TL1170, Thanks!
I already narrowed it down to my battery by the time you posted that because I factory reset my phone multiple times and changed the ROM once to see if that'd help, and it didn't..I was running out of stuff to blame it on ..
But yeah, my battery is pretty badly deformed and I just ordered a new one.
Click to expand...
Click to collapse

Any time a battery is misshaped it can do the oddest things.

Pull out and visually inspect your battery. If there are any visible cracks or bulges, dispose of it carefully. Damaged lithium ion batteries are incredibly dangerous; a properly pissed off LIon will produce a sizable fireball.
If your battery looks fine, fully charge it (until your phone says "100%" or "Charged"), then fully discharge it (don't connect to the charger again until your phone shuts off for lack of power). This is to calibrate the charge estimator chip in the battery itself. Don't bother with batterystats.bin, it's completely unrelated.
If the above doesn't work, you need a new battery. If the new battery behaves the same way, you need a new phone

Happening to us too
It's been happening to my phone for a while now, but I'm usually using it while at a desk so I can keep it charging. However, it just started happening to my wife's Captivate Glide also. I checked my battery and don't notice any bulging or non-flatness... but it happens about once or twice a day now - Pretty much anytime I do anything more than make a call with the battery indicator saying it's somewhere less than maybe 90% charged. I've taken to using a portable backup battery when I'm out.
If you view the battery usage screens, you can see the cliffs where it drops from 80-90% down to zero and right back up. We've only had them for about a year, so I'm going to take it to AT&T and see if they can do anything for it... probably not.
roothorick said:
Pull out and visually inspect your battery. If there are any visible cracks or bulges, dispose of it carefully. Damaged lithium ion batteries are incredibly dangerous; a properly pissed off LIon will produce a sizable fireball.
If your battery looks fine, fully charge it (until your phone says "100%" or "Charged"), then fully discharge it (don't connect to the charger again until your phone shuts off for lack of power). This is to calibrate the charge estimator chip in the battery itself. Don't bother with batterystats.bin, it's completely unrelated.
If the above doesn't work, you need a new battery. If the new battery behaves the same way, you need a new phone
Click to expand...
Click to collapse

jester131 said:
It's been happening to my phone for a while now, but I'm usually using it while at a desk so I can keep it charging. However, it just started happening to my wife's Captivate Glide also. I checked my battery and don't notice any bulging or non-flatness... but it happens about once or twice a day now - Pretty much anytime I do anything more than make a call with the battery indicator saying it's somewhere less than maybe 90% charged. I've taken to using a portable backup battery when I'm out.
If you view the battery usage screens, you can see the cliffs where it drops from 80-90% down to zero and right back up. We've only had them for about a year, so I'm going to take it to AT&T and see if they can do anything for it... probably not.
Click to expand...
Click to collapse
If you're really desperate to get those particular batteries working, you could try cleaning the contacts, both on the battery and in the phone, with rubbing alcohol and Q-tips. But most likely you will need new batteries.

Battery( low power) Shut Down Issue Fixed
I also was having the "critical powerl level" shut down issue over the past two weeks. My phone is about two years old, and there was a few occasions in the past two weeks where i pulled it out of my pocket and it was off. Then this past week the phone (on a full charge) would go anywhere from around 90% sometimes %40, and then all of a sudden say "battery low" and shut off. It would turn back on, but would only stay on for a few minutes.And a few times it also got really hot. It wasnt doing this when plugged into the wall so i examined my battery and there was NO visible flaws or bulging of any kind, it looked fine. But as we all know just because it looks good certainly doesnt mean it is so i odered one on ebay for about $10. It arrived 2-3 days later and instantly fixed my problem. The phone is fine now and hasnt done anything wierd. It was the battery. These batteries have a limited life span, and very often the phone may say the battery is 76% charged but the capacity of the battery under load can still draw it down to 0%. You cant always trust the level the phone says its at. So if anyone else out there is having this power issue it really isnt expensive to find a good battery out there. The one i got was $9.98 and it is a Samsung battery identical to the one that came with the phone. Except the new one has a fresh date of 2013 on it. Very happy to have my phone back. Ive never been a part of any sites like this, but im posting here now because there seems to be a lot of people having this issue, and often someone will put a very complex procedure on these sites to fix an issue when its not always necessary. If you have the power/shut off issue like i've described here and your phone does the same as mine was its probably the battery, and for the price of a new one like i got, its worth trying.

[Q] Z1c issue

Hello everyone. newbie here.
My sony Z1c seems to have developed a bug/issue. 2 days ago my phone was on charge, green led at the top was on and my battery showed at 100%. I unplugged the device jumped into bed, set my alarms as usual. I then woke up 2 hours later then i should of to find my z1c was dead. Nothing was running in the background etc so instantly knew something was up. Tried charging my phone at work via usb>pc and it kept saying my phone is losing charge quicker then its charging (never seen this message before) . I could turn the phone on but the battery level stayed at 2%, as soon as it was unplugged from the pc it would instantly die.
When i got home i done a few "reset" searches and come across the hold volume up and power at the same time until phone vibrates method. This now seems to allow my phone to charge normally again and the battery goes past 2%. However again today my phone went dead overnight. So the issue is still there, im just able to charge the device again.
I dont appear to have anything running in the background
havent done any firmware,software,app updates in the last couple of days (again that im aware off, unless they forced any)
also noticed the phone gets extremely hot at periods for unknown reasons?
Anyone here able to help or advice? is this a faulty battery, software,firmware issue etc? any fixes
d5503
running 4.4.4
14.4.a.0.108
Thanks in advance

Have you tried a different charger? Charge it using wall charger with supplied cable. I don't think firmware is draining your battery. Possible that u r caught up with a faulty battery if u don't have any issues with charger.
My advice "Head to Sony Service Centre asap".

Have you 'ever' installed any custom ROM on this phone then reflashed/restored something later after accquired? It could be the underlying system's battery state is different than the current running OS' one. Try calibrating the battery a couple of times to see if that make any difference.

Hello. Thank you for the replies.
The phone charges correctly via mains and usb(laptop,ps4 etc) since i done that power+volume up reset. Pretty sure my leads and plug are fine. i could try different usb leads though. the charge level is certainly showing me 100% charge
I have never used any ROM's or Roots. i dont know fully what they are. I used to have a jailbroken iphone so it sounds similar. Id be prepared to do down any of them routes if it fixes my phone
Everything updated has been official releases. I dont appear to of updated anything recently though so i cant put it down to a system update or new app update. - something might have glitched somewhere i dunno
Charged the phone during my first post and again it says its gone to 100% after a couple of hours. unplugged the charger. restarted the phone and checked nothing that hasnt been on for the last 3 months hasnt turnt on and all seems fine there. So just left it in standby
checked it 10minutes later to see charge levels. am down to 87%
using gsm battery app it says 68.9% app usage, when i click that
android system 53%
kernel (andoid os) 19.5%
then i have a list of other stuff running all be 2%
them 2 shouldnt be that high should they?
then when i go default settings>power> batt usage
android system 37%
googleplay service 21% (doesnt appear to be updating/syncing anything. should all be off. never used syncing)
screen 14%
android OS 5%
cell standby 5%
the rest of the list are 2's and 1's
phone was cool when charging, since rebooting the device and unplugging it, its now getting hot??? would of expected it to be the other way around!!!

Might want to give it a go of this:
userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-z1-compact#!Resetting-your-device dot html
Sorry, newbie can't post URL yet:crying:

Hi again, Jcw i done a full factory result and everything now appears to be fine now. Phone has been on for 3hours standby and on 98% battery, It would have been dead by now and extremely hot at the back. Now running alot cooler. Thanks for the advice.
Have no idea what happened. Something was seriously draining the battery though. Glad its fixed. Thanks again

New Moto 360 Only Charges When Powered Off

Weird defect. Anyone else have this problem?
Edit: as of now it won't charge at all
Edit 2: After a lot of fiddling around, it decided to charge. Working great except for a single dead pixel Got to exchange it on the 9th or whenever they get their shipment in.

Mine charges while powered on.

holabola said:
Weird defect. Anyone else have this problem?
Click to expand...
Click to collapse
Mine charges while on and off. What I did notice, is when I was initially setting it up it went up to 32% and while on charger it started loosing charge. I have no idea why this happened but assumed a service was running in the background. Ever since the initial setup, on or not the watch gains charge. Seemed to take about 2 hrs from near empty to full while the display was on showing time.

As of now it wont charge at all. This is driving me insane. I got it to 9% somehow but I have no idea, and Best Buy won't have any to replace it with.

holabola said:
As of now it wont charge at all. This is driving me insane. I got it to 9% somehow but I have no idea, and Best Buy won't have any to replace it with.
Click to expand...
Click to collapse
Do you have the cable that came with it plugged into the cradle? I started using my cell cable into the cradle and my battery percentage was going down instead of up.

My local Best Buy said of the two they had today the first sold wouldn't charge. I saw another post on reddit claiming theirs wouldn't turn on, could also be related to a charging issue.

pfroo40 said:
My local Best Buy said of the two they had today the first sold wouldn't charge. I saw another post on reddit claiming theirs wouldn't turn on, could also be related to a charging issue.
Click to expand...
Click to collapse
This is a ****ing pathetic launch. There is literally no stock anywhere and of the few that are sold a handful have defects. This is simply disgraceful.

Here's what happend with mine.
First time I powered it on it said to download the wear app..so I did that. Then, it proceeded to connect and pair with my phone. It started to download something, (wear update?) and at about the half way point it said charge your device, shutting down. So it shut down. I put it in the cradle and it initially had 23% charge. 5 minutes later it had 18%. Not knowing what was going on, I turned it back on and was met by a spinner that said just a minute... for about 15 minutes. So I turned it back off.
After another reboot I went into the menu and selected reset device. After this it began to charge.. all the way to 100%. I turned it back on and it re-downloaded what it had to and applied the update successfully after about 3 or 4 restarts and 10 minutes. Now all seems well.
Edit.. By well I mean working. It's been merely 3 hours and with almost no use I'm down 40%. FML

yeah, i think people in their rush to use it haven't charged them fully. i plan to charge mine fully before using it.

gammite said:
yeah, i think people in their rush to use it haven't charged them fully. i plan to charge mine fully before using it.
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Click to collapse
This was definitely my issue. The problem is the vagueness of the instructions. It basically says turn it on, download the app.. Show off (until it dies).

I had the same problem with it saying charge your battery. I put it on the charger and left. Came back, it installed an update, rebooted a couple times and then was good. I've been playing with it heavy for a few hours and it's at 69%.
Sent from my LG-D801 using Tapatalk

Phlip00ws6 said:
Here's what happend with mine.
First time I powered it on it said to download the wear app..so I did that. Then, it proceeded to connect and pair with my phone. It started to download something, (wear update?) and at about the half way point it said charge your device, shutting down. So it shut down. I put it in the cradle and it initially had 23% charge. 5 minutes later it had 18%. Not knowing what was going on, I turned it back on and was met by a spinner that said just a minute... for about 15 minutes. So I turned it back off.
After another reboot I went into the menu and selected reset device. After this it began to charge.. all the way to 100%. I turned it back on and it re-downloaded what it had to and applied the update successfully after about 3 or 4 restarts and 10 minutes. Now all seems well.
Edit.. By well I mean working. It's been merely 3 hours and with almost no use I'm down 40%. FML
Click to expand...
Click to collapse
So, I got mine to charge and everything. So far I LOVE IT. I made a post on working apps that I've tested over in the Themes and Apps subforum. Basically, I put it on the Qi Charger I have for my Nexus 5 DIRECTLY in the center and it ended up charging then stopping again. Then, this time, I put it on the charger provided, and it worked to 100%... Very strange but I plan on exchanging it anyway as there is a single dead pixel I can see.

Same issue... Got the watch. Turned it on in the car and it started the update without promoting me to do it and now it is in the same dead cycle I've seen others post about. it will sit on the charger for hours and only be a few percent and when u power it on it tries to update and goes from 10% to 0 in less than a min or two. I just did another reset and put it on the cradle. The only feedback I have that something is happening is the watch is pretty hot. My gear live and Galaxy Gear 1 had an icon that showed charging status when the phone was off. Also they charged quickly, we're always cold and had great battery life. I can't imagine Moto not testing these devices long enough to figure that it should not try to apply an update until the battery was at a certain level or plugged in. I wish when these reviewers do features on the engineers of these devices, like have been recently done instead of ass kissing these guys would at least do some calls g out on their process. It'll like when Apple came out with the IPhone 4 and showed all these unbelievable signal testing facilities and they couldn't figure out when you held the phone normally on your left hand that the signal would drop to zero. It literally took me 2 minutes to figure out that one...

I highly advise you sink a hour charge into the watch first at least. most of these new batteries are like a lithium ion / lipo hybrid. they have a low voltage cutoff so the battery cells don't get damaged and go kaboom. Noone knows how long these sat or what charge was in them, how cold and so on during shipping. I would say people are running them low enough moto is triggering low volt cutoff.the update may have even changed the voltage values they accept as tolerable. and when you power it up this tricks it into a fail mode. ost smart chargers see the low volt and refuse the to charge for risk of a damaged cell. this sounds a lot like moto 360's issues.

When mine hit 80% on the charge, the update downloaded, watch rebooted, and the charge message started appearing.

Device temperature too low. Cannot charge

Hi
So recently my OP3 fell, in the beginning everything was fine, but then i noticed that my device won't charge. I get the charging message for a few seconds then it disappears and my battery level is always at 50%. So now i have it connected to a Power Bank and it works just fine if i disconnected it about 5min lated it will just Shut Down. While Off if i try to charge my device first 5 seconds i get charging message and the battery animation with 50% displayed then i get an error message "Device temperature too low. Cannot charge".
Oh and when i connected my device to my PC as file transfer everything is fine, so i dont think its the port.
I left my OP3 once turned off for 3 hours with the dash charge and it lasted for about 30-40min without the power bank so it clearly is charging.
Any thoughts on why is that happening, or why my OP3 doesn't allow me to charge the battery?
Thanks in advance.

cgprince06 said:
Hi
So recently my OP3 fell, in the beginning everything was fine, but then i noticed that my device won't charge. I get the charging message for a few seconds then it disappears and my battery level is always at 50%. So now i have it connected to a Power Bank and it works just fine if i disconnected it about 5min lated it will just Shut Down. While Off if i try to charge my device first 5 seconds i get charging message and the battery animation with 50% displayed then i get an error message "Device temperature too low. Cannot charge".
Oh and when i connected my device to my PC as file transfer everything is fine, so i dont think its the port.
I left my OP3 once turned off for 3 hours with the dash charge and it lasted for about 30-40min without the power bank so it clearly is charging.
Any thoughts on why is that happening, or why my OP3 doesn't allow me to charge the battery?
Thanks in advance.
Click to expand...
Click to collapse
Try with 0% of battery
Sent from my ONEPLUS3

HIshan Pavidu said:
Try with 0% of battery
Click to expand...
Click to collapse
Hi thanks for the reply, thats the thing my OP3 dies out of battery so the battery is at 0% but my device displays always 50%. Even now i have it connected with the power bank, if i remove it after a minute or so it will die.

cgprince06 said:
Hi thanks for the reply, thats the thing my OP3 dies out of battery so the battery is at 0% but my device displays always 50%. Even now i have it connected with the power bank, if i remove it after a minute or so it will die.
Click to expand...
Click to collapse
Try to calibrate battery in that minute with battery calibrate app
Sent from my ONEPLUS3

HIshan Pavidu said:
Try to calibrate battery in that minute with battery calibrate app
Click to expand...
Click to collapse
Just did, and its still the same. Took some pictures if you wanna have a look.
Image 1. Battery to low. My guess is its close to 0%
Image 2. Conect phone to power bank and its charging, you can even see it in the light indicator.
Image 3. I get the "Device temperature too low" error, at which point i can turn in my device.

cgprince06 said:
Just did, and its still the same. Took some pictures if you wanna have a look.
Image 1. Battery to low. My guess is its close to 0%
Image 2. Conect phone to power bank and its charging, you can even see it in the light indicator.
Image 3. I get the "Device temperature too low" error, at which point i can turn in my device.
Click to expand...
Click to collapse
This is the first time i heard about this maybe you try to chat with oneplus
Sent from my ONEPLUS3

HIshan Pavidu said:
This is the first time i heard about this maybe you try to chat with oneplus
Click to expand...
Click to collapse
Already did, all the said was reset your device.
Im just trying to figure it out.. is it a hardware or software thing.
Thanks anyways

cgprince06 said:
Already did, all the said was reset your device.
Im just trying to figure it out.. is it a hardware or software thing.
Thanks anyways
Click to expand...
Click to collapse
Maybe its software did u try to flash stock rom via pc
Sent from my ONEPLUS3

HIshan Pavidu said:
Maybe its software did u try to flash stock rom via pc
Click to expand...
Click to collapse
Oh sorry forgot to mention, i am on stock rom i only had the device for 10days and didnt had the time to root it.
I would try to root it now, but im afraid that the device might shut half way and ill brick it.

cgprince06 said:
Oh sorry forgot to mention, i am on stock rom i only had the device for 10days and didnt had the time to root it.
I would try to root it now, but im afraid that the device might shut half way and ill brick it.
Click to expand...
Click to collapse
No need root to flash stock rom go to this link http://downloads.oneplus.net/oneplus-3/oneplus_3_oxygenos_3.2.1/ and follow the instruction
Good luck
Sent from my ONEPLUS3

Perhaps a different thing, but the BlackBerry playbook had an issue where people had to 'stack charge' until it reached a certain point.
Stack charging involves charging for 5s, then switching off at the source, and repeating this for several instances (eg 30 or 50). The idea being that it keeps kicking the battery module to work until it reaches either a voltage or perhaps a temperature that it then works properly again.
Could be worth trying.
Sent from my ONEPLUS A3003 using XDA-Developers mobile app

@cgprince06
Get a replacement ASAP
Regards.

Prince Chandela said:
@cgprince06
Get a replacement ASAP
Regards.
Click to expand...
Click to collapse
Cant really do that the device fell from quit the height, it was an accident... I dont think OnePlus will replace it.
On the other hand thanks god i did the 12 months insurance, filling the forms now,l. Hopefully it wont take long to get fixed.
Thanks tho

kboya said:
Perhaps a different thing, but the BlackBerry playbook had an issue where people had to 'stack charge' until it reached a certain point.
Stack charging involves charging for 5s, then switching off at the source, and repeating this for several instances (eg 30 or 50). The idea being that it keeps kicking the battery module to work until it reaches either a voltage or perhaps a temperature that it then works properly again.
Could be worth trying.
Click to expand...
Click to collapse
It sounds like doing a CPR to the battery
I have already made a claim with the insurance, and wouldn't wanna mess with it now.
Its weird tho that this happend, its clearly is charging till the point where i can switch the device on and it stops, this makes me think thats its an software issue.

sounds like a broken sensor, hope your insurance will replace the phone for you m8

cgprince06 said:
It sounds like doing a CPR to the battery
I have already made a claim with the insurance, and wouldn't wanna mess with it now.
Its weird tho that this happend, its clearly is charging till the point where i can switch the device on and it stops, this makes me think thats its an software issue.
Click to expand...
Click to collapse
IMHO as it also plays up whilst switched off its almost definitely a hardware issue, also the fact it's occured after a drop.

ghostofcain said:
IMHO as it also plays up whilst switched off its almost definitely a hardware issue, also the fact it's occured after a drop.
Click to expand...
Click to collapse
It could be anything really, i just found it really weird that my OP3 doesn't allow me to charge the battery because the temperature is low.... Thats the first time i see something like that... Well i already made the claim from the insurance, just waiting to hear back from them.

I got the same problem. I'll reset my phone and hope this will work. **** this ****....

Mulayan said:
I got the same problem. I'll reset my phone and hope this will work. **** this ****....
Click to expand...
Click to collapse
Hey sorry to hear here about it, i tried everything but couldn't fix it and in the end i sent my device to the Insurance company and they fixed it for me :/

Same
This just happened to me as well. I noticed my battery level was at 100% all day, and after a reset, 50%. Then my phone died around dinner, and when I plugged it in it instantly read as being 100% charged until it gave the "Device Temperature Too Low" message. I left it alone for the night, tried again in the morning and then it wouldn't even display a message at all (battery was completely drained I guess).
Anyway, had to get an RMA from OnePlus 3 and sent it in. This is the second time, though the first was my fault (dropped my phone and shattered the screen). I realized I did drop it prior to these issues, but it was from about a foot off the ground, and it was in its case. Doubt that could have done it but that does seem like a common theme here.
So I guess if you're reading this cause you googled "OnePlus 3 Device Temperature Too Low": open a ticket with OnePlus.