Device temperature too low. Cannot charge - OnePlus 3 Questions & Answers

Hi
So recently my OP3 fell, in the beginning everything was fine, but then i noticed that my device won't charge. I get the charging message for a few seconds then it disappears and my battery level is always at 50%. So now i have it connected to a Power Bank and it works just fine if i disconnected it about 5min lated it will just Shut Down. While Off if i try to charge my device first 5 seconds i get charging message and the battery animation with 50% displayed then i get an error message "Device temperature too low. Cannot charge".
Oh and when i connected my device to my PC as file transfer everything is fine, so i dont think its the port.
I left my OP3 once turned off for 3 hours with the dash charge and it lasted for about 30-40min without the power bank so it clearly is charging.
Any thoughts on why is that happening, or why my OP3 doesn't allow me to charge the battery?
Thanks in advance.

cgprince06 said:
Hi
So recently my OP3 fell, in the beginning everything was fine, but then i noticed that my device won't charge. I get the charging message for a few seconds then it disappears and my battery level is always at 50%. So now i have it connected to a Power Bank and it works just fine if i disconnected it about 5min lated it will just Shut Down. While Off if i try to charge my device first 5 seconds i get charging message and the battery animation with 50% displayed then i get an error message "Device temperature too low. Cannot charge".
Oh and when i connected my device to my PC as file transfer everything is fine, so i dont think its the port.
I left my OP3 once turned off for 3 hours with the dash charge and it lasted for about 30-40min without the power bank so it clearly is charging.
Any thoughts on why is that happening, or why my OP3 doesn't allow me to charge the battery?
Thanks in advance.
Click to expand...
Click to collapse
Try with 0% of battery
Sent from my ONEPLUS3

HIshan Pavidu said:
Try with 0% of battery
Click to expand...
Click to collapse
Hi thanks for the reply, thats the thing my OP3 dies out of battery so the battery is at 0% but my device displays always 50%. Even now i have it connected with the power bank, if i remove it after a minute or so it will die.

cgprince06 said:
Hi thanks for the reply, thats the thing my OP3 dies out of battery so the battery is at 0% but my device displays always 50%. Even now i have it connected with the power bank, if i remove it after a minute or so it will die.
Click to expand...
Click to collapse
Try to calibrate battery in that minute with battery calibrate app
Sent from my ONEPLUS3

HIshan Pavidu said:
Try to calibrate battery in that minute with battery calibrate app
Click to expand...
Click to collapse
Just did, and its still the same. Took some pictures if you wanna have a look.
Image 1. Battery to low. My guess is its close to 0%
Image 2. Conect phone to power bank and its charging, you can even see it in the light indicator.
Image 3. I get the "Device temperature too low" error, at which point i can turn in my device.

cgprince06 said:
Just did, and its still the same. Took some pictures if you wanna have a look.
Image 1. Battery to low. My guess is its close to 0%
Image 2. Conect phone to power bank and its charging, you can even see it in the light indicator.
Image 3. I get the "Device temperature too low" error, at which point i can turn in my device.
Click to expand...
Click to collapse
This is the first time i heard about this maybe you try to chat with oneplus
Sent from my ONEPLUS3

HIshan Pavidu said:
This is the first time i heard about this maybe you try to chat with oneplus
Click to expand...
Click to collapse
Already did, all the said was reset your device.
Im just trying to figure it out.. is it a hardware or software thing.
Thanks anyways

cgprince06 said:
Already did, all the said was reset your device.
Im just trying to figure it out.. is it a hardware or software thing.
Thanks anyways
Click to expand...
Click to collapse
Maybe its software did u try to flash stock rom via pc
Sent from my ONEPLUS3

HIshan Pavidu said:
Maybe its software did u try to flash stock rom via pc
Click to expand...
Click to collapse
Oh sorry forgot to mention, i am on stock rom i only had the device for 10days and didnt had the time to root it.
I would try to root it now, but im afraid that the device might shut half way and ill brick it.

cgprince06 said:
Oh sorry forgot to mention, i am on stock rom i only had the device for 10days and didnt had the time to root it.
I would try to root it now, but im afraid that the device might shut half way and ill brick it.
Click to expand...
Click to collapse
No need root to flash stock rom go to this link http://downloads.oneplus.net/oneplus-3/oneplus_3_oxygenos_3.2.1/ and follow the instruction
Good luck
Sent from my ONEPLUS3

Perhaps a different thing, but the BlackBerry playbook had an issue where people had to 'stack charge' until it reached a certain point.
Stack charging involves charging for 5s, then switching off at the source, and repeating this for several instances (eg 30 or 50). The idea being that it keeps kicking the battery module to work until it reaches either a voltage or perhaps a temperature that it then works properly again.
Could be worth trying.
Sent from my ONEPLUS A3003 using XDA-Developers mobile app

@cgprince06
Get a replacement ASAP
Regards.

Prince Chandela said:
@cgprince06
Get a replacement ASAP
Regards.
Click to expand...
Click to collapse
Cant really do that the device fell from quit the height, it was an accident... I dont think OnePlus will replace it.
On the other hand thanks god i did the 12 months insurance, filling the forms now,l. Hopefully it wont take long to get fixed.
Thanks tho

kboya said:
Perhaps a different thing, but the BlackBerry playbook had an issue where people had to 'stack charge' until it reached a certain point.
Stack charging involves charging for 5s, then switching off at the source, and repeating this for several instances (eg 30 or 50). The idea being that it keeps kicking the battery module to work until it reaches either a voltage or perhaps a temperature that it then works properly again.
Could be worth trying.
Click to expand...
Click to collapse
It sounds like doing a CPR to the battery
I have already made a claim with the insurance, and wouldn't wanna mess with it now.
Its weird tho that this happend, its clearly is charging till the point where i can switch the device on and it stops, this makes me think thats its an software issue.

sounds like a broken sensor, hope your insurance will replace the phone for you m8

cgprince06 said:
It sounds like doing a CPR to the battery
I have already made a claim with the insurance, and wouldn't wanna mess with it now.
Its weird tho that this happend, its clearly is charging till the point where i can switch the device on and it stops, this makes me think thats its an software issue.
Click to expand...
Click to collapse
IMHO as it also plays up whilst switched off its almost definitely a hardware issue, also the fact it's occured after a drop.

ghostofcain said:
IMHO as it also plays up whilst switched off its almost definitely a hardware issue, also the fact it's occured after a drop.
Click to expand...
Click to collapse
It could be anything really, i just found it really weird that my OP3 doesn't allow me to charge the battery because the temperature is low.... Thats the first time i see something like that... Well i already made the claim from the insurance, just waiting to hear back from them.

I got the same problem. I'll reset my phone and hope this will work. **** this ****....

Mulayan said:
I got the same problem. I'll reset my phone and hope this will work. **** this ****....
Click to expand...
Click to collapse
Hey sorry to hear here about it, i tried everything but couldn't fix it and in the end i sent my device to the Insurance company and they fixed it for me :/

Same
This just happened to me as well. I noticed my battery level was at 100% all day, and after a reset, 50%. Then my phone died around dinner, and when I plugged it in it instantly read as being 100% charged until it gave the "Device Temperature Too Low" message. I left it alone for the night, tried again in the morning and then it wouldn't even display a message at all (battery was completely drained I guess).
Anyway, had to get an RMA from OnePlus 3 and sent it in. This is the second time, though the first was my fault (dropped my phone and shattered the screen). I realized I did drop it prior to these issues, but it was from about a foot off the ground, and it was in its case. Doubt that could have done it but that does seem like a common theme here.
So I guess if you're reading this cause you googled "OnePlus 3 Device Temperature Too Low": open a ticket with OnePlus.

Related

[Q]Wlidfire S Battery charge indicator 2.3.5 upgrade problem

Battery charge indicator 2.3.5 upgrade problem
Hello everyone.This is my first time come to xda-developers form.I'm from china.
Yesterday I update my wildfire S(China mainland Edition)to 2.3.5+Sense3.0 lockscreen(Taiwan Edition)'s ROM.
I charge my bbttery yesterday evening.I turn off my phone.
When charge compalate.I found that the LED light didn't change green.It was still orange.
Why?How to solve it?
PS:Maybe my post have some Grammar problem。I hope that you can Bear with it.
Try factory reset see if it helps.
Backup important information and personal stuff first.
Just try the procedure of taking the battery out, sim card, micro sd etc etc and see if that works...
are you using the stock battery?
i used to notice with my (so called) extended battery 2430mah Gold battery, the software would say it was 100% charge, but it stayed orange for around another hour or two, then eventually turned green...i assume this is because the phone software had misjudged the charge level...so although it THOUGHT it was 100% full, it was actually still charging?
so if you have changed the battery at all, leave it charging for a bit longer (only an hour or so) and see if it goes out?
should be safe, as the batteries themselves usually have an auto shut off safety to stop them from being over-charged.
I get the exact same on ALL custom ROMs, never on Stock though, would love a fix!
Ko_Ka said:
I get the exact same on ALL custom ROMs, never on Stock though, would love a fix!
Click to expand...
Click to collapse
Since I unlocked my phone's bootloader, rooted and installed custom recovery I have the same problem too.
If I charge the battery with the phone turned on, the led turns green at 100% and everything is fine.
If I charge the battery with the phone off, the led stays orange forever even when I disconnect the charger. Then I have to remove the battery and insert it again so that the led turns off. If I wait enough time charging the battery reaches 100%.
This is a strange sympton that only started with the rooting/recovery flashing process.
Oh and BTW the way, I use stock battery but now I'm waiting for the arrival of two batteries I ordered on eBay.
One is a Li-Ion 1500 mAh and the other a Li-Polymer 2430 mAh.
Will see if the same happens when they arrive but I'm almost 100% sure this has something to do with the bootloader unlocking process.
Does anybody know how to fix this? I would really appreciate it.
Gloris said:
are you using the stock battery?
i used to notice with my (so called) extended battery 2430mah Gold battery, the software would say it was 100% charge, but it stayed orange for around another hour or two, then eventually turned green...i assume this is because the phone software had misjudged the charge level...so although it THOUGHT it was 100% full, it was actually still charging?
so if you have changed the battery at all, leave it charging for a bit longer (only an hour or so) and see if it goes out?
should be safe, as the batteries themselves usually have an auto shut off safety to stop them from being over-charged.
Click to expand...
Click to collapse
I for example left my phone charging for 8 hours (during the night) beyond the normal charge time. And the worst is that I have to remove the battery in order to turn off the orange led and be able to turn on my phone...
miguelca said:
I for example left my phone charging for 8 hours (during the night) beyond the normal charge time. And the worst is that I have to remove the battery in order to turn off the orange led and be able to turn on my phone...
Click to expand...
Click to collapse
happens to me too ... and i see we don't use same rom ... noone knows ?
Hi
have you try to wipe battery stats in recovery mode?
perhaps this will help, although I had not previously encountered a similar problem
freem4n said:
Hi
have you try to wipe battery stats in recovery mode?
perhaps this will help, although I had not previously encountered a similar problem
Click to expand...
Click to collapse
I've tried wiping battery stats in recovery mode and also with Nema Battery Calibration. Nothing fixes this annoying bug.
miguelca said:
I've tried wiping battery stats in recovery mode and also with Nema Battery Calibration. Nothing fixes this annoying bug.
Click to expand...
Click to collapse
Same as, pain in the arse!
Great news! At least on my phone this problem is gone.
You wonder how? Simply by updating recovery to v5.0.2.8 from ROM Manager.
I almost didn't notice it it but a few hours ago I plugged my phone to the charger while still on. After finishing my work I turned it off (no fastboot).
In the meanwhile I needed to use my phone far from the wall plug and disconnected the usb charger cable.
My gesture was to immediately remove back cover to remove the battery but fortunately I noticed the orange led went off.
So I decided to plug it again and wait for the charge to complete and for the green led. It did!
So run to the Market, download ROM Manager and let it update your recovery to the latest version.
I hope this annoying pest won't bother you no more.
Sent from my HTC Wildfire S A510e using xda premium
Well done MiguelCA
That sorted it out alright, now, thats all my little annoying bugs sorted!
Ko_Ka said:
Well done MiguelCA
That sorted it out alright, now, thats all my little annoying bugs sorted!
Click to expand...
Click to collapse
Great to hear that I could help.
miguelca said:
Great news! At least on my phone this problem is gone.
You wonder how? Simply by updating recovery to v5.0.2.8 from ROM Manager.
I almost didn't notice it it but a few hours ago I plugged my phone to the charger while still on. After finishing my work I turned it off (no fastboot).
In the meanwhile I needed to use my phone far from the wall plug and disconnected the usb charger cable.
My gesture was to immediately remove back cover to remove the battery but fortunately I noticed the orange led went off.
So I decided to plug it again and wait for the charge to complete and for the green led. It did!
So run to the Market, download ROM Manager and let it update your recovery to the latest version.
I hope this annoying pest won't bother you no more.
Sent from my HTC Wildfire S A510e using xda premium
Click to expand...
Click to collapse
thanks, i will definitely try this, ive been having a hard time looking on ways how to solve this problem.. also can i now do battery calibration steps after that?
cause im having battery drain issue on my WFS after flashing of ROM, im not getting 4.219V my only maximum was 4.196V. And yesterday i tried charging my phone in OFF state for 7.5hours and when i open it 100% at 4.077V, and now 87% just after 15mins of use..
jerdict said:
thanks, i will definitely try this, ive been having a hard time looking on ways how to solve this problem.. also can i now do battery calibration steps after that?
cause im having battery drain issue on my WFS after flashing of ROM, im not getting 4.219V my only maximum was 4.196V. And yesterday i tried charging my phone in OFF state for 7.5hours and when i open it 100% at 4.077V, and now 87% just after 15mins of use..
Click to expand...
Click to collapse
also try the battery saving tips from my signature links
b02 said:
also try the battery saving tips from my signature links
Click to expand...
Click to collapse
thanks, il try your tips after i succeed in battery calibration.
miguelca said:
Great news! At least on my phone this problem is gone.
You wonder how? Simply by updating recovery to v5.0.2.8 from ROM Manager.
I almost didn't notice it it but a few hours ago I plugged my phone to the charger while still on. After finishing my work I turned it off (no fastboot).
In the meanwhile I needed to use my phone far from the wall plug and disconnected the usb charger cable.
My gesture was to immediately remove back cover to remove the battery but fortunately I noticed the orange led went off.
So I decided to plug it again and wait for the charge to complete and for the green led. It did!
So run to the Market, download ROM Manager and let it update your recovery to the latest version.
I hope this annoying pest won't bother you no more.
Sent from my HTC Wildfire S A510e using xda premium
Click to expand...
Click to collapse
sorted it out alright,was using a universal charger for a replacement night hour charging ....thought this is just because of the overclocking.
First of all reset the phone . Am sure that will help.
john1fernandez said:
First of all reset the phone . Am sure that will help.
Click to expand...
Click to collapse
Not what the problem was or related to, it was an outdated ROM manager app that caused it...

[Q] Stuck at 0%, won't increase even if charging

So I had this phone for a while now its starting to act up.
I pretty much killed the phone to 0-1% then plugged it in to charge and left it for 8 hours (sleeping), I wake up and find it only charged 3%, wow seriously? I fiddle around with it and it goes back to 0%?
Problem? Anyone had similar issue?
P.S I did search first, couldn't find any...
MrPhilo said:
So I had this phone for a while now its starting to act up.
I pretty much killed the phone to 0-1% then plugged it in to charge and left it for 8 hours (sleeping), I wake up and find it only charged 3%, wow seriously? I fiddle around with it and it goes back to 0%?
Problem? Anyone had similar issue?
P.S I did search first, couldn't find any...
Click to expand...
Click to collapse
Are you using a custom recovery ?
MrPhilo said:
So I had this phone for a while now its starting to act up.
I pretty much killed the phone to 0-1% then plugged it in to charge and left it for 8 hours (sleeping), I wake up and find it only charged 3%, wow seriously? I fiddle around with it and it goes back to 0%?
Problem? Anyone had similar issue?
P.S I did search first, couldn't find any...
Click to expand...
Click to collapse
It's probably a dead battery or hardware issue. I'd go to your seller and ask him what to do. Most likely you'll get a new device!
TIP: Try to charge it through your USB-port in your laptop/pc, perhaps the power supply is damaged?
I've had this problem. It's not really a problem, and it's easy to solve.
Find a different charger, like an iphone charger (worked for me) but other chargers than the HTC One will work :-D
Sent from my HTC One X using XDA
Its completely turned off now, im charging it but the red light just keeps flashing on an off, gonna leave it in for 1-2 hours and see how it is.
Okay, I left it for around 1 hour but the red light has stop flashing, problem?
Anyone? I tried another charger like the iPhone but same result... HELP!
Have you tried holding the power button down for 10 seconds, it equivalent to a battery pull, and then see if it will charge.
John.
are u using custom recovery?
Now, the CWM Recovery has a bug that the phone cannot be charged when power off
I've faced your situation, I got into bootloader, flash back the official recovery first through bootloader, try your phone can be charged when power off
Tinderbox (UK) said:
Have you tried holding the power button down for 10 seconds, it equivalent to a battery pull, and then see if it will charge.
John.
Click to expand...
Click to collapse
I can't turn the thing on but I connected the usb via to the computer and the notification is blinking red, I assume its charging, the thing is yesterday I unlocked the bootloader (was at 95%), rooted it etc then started playing with it until it reached 1% and left it to charge overnight but it only went to 3% :/
Hopefully it charges fully after 8 hour of leaving it plugged in to computer while I go to work.
I would not leave you phone charging unattended, as lin-ion battery sometimes vent flames, when they are faulty and you don't want your house burning down.
John.
MrPhilo said:
I can't turn the thing on but I connected the usb via to the computer and the notification is blinking red, I assume its charging, the thing is yesterday I unlocked the bootloader (was at 95%), rooted it etc then started playing with it until it reached 1% and left it to charge overnight but it only went to 3% :/
Hopefully it charges fully after 8 hour of leaving it plugged in to computer while I go to work.
Click to expand...
Click to collapse
Tinderbox (UK) said:
I would not leave you phone charging unattended, as lin-ion battery sometimes vent flames, when they are faulty and you don't want your house burning down.
John.
Click to expand...
Click to collapse
Hmmm, I might bring it to work, but I can't get it swapped due to bootloader, fml.
H-Cim said:
It's probably a dead battery or hardware issue. I'd go to your seller and ask him what to do. Most likely you'll get a new device!
TIP: Try to charge it through your USB-port in your laptop/pc, perhaps the power supply is damaged?
Click to expand...
Click to collapse
That tip about plugging it into my laptop absolutely worked! I was panicking for a bit because my phone was stuck at the 0% boot screen and I thought it was bricked. But I followed this tip and it instantly started charging. Thank so much

[Q] Flashed ROM, worked perfectly, won't turn on now

So I ended up flashing CM12 located in one of the other threads to play around with 5.0. It worked perfectly, no problems to be found or anything. However at one point, I went to grab it and play a game, the screen refused to turn on. I tried the Power + Vol. up trick and it still didn't do anything. Concerned (as I was toying around with a resolution app to pump it to 1600x900 res) I continued to try to force reboot it, and tried the Power + Vol. down trick to get into recovery. I plugged it into my computer to see if I can use ADB to force it to reboot and I get an error: no device found. So now I'm stuck waiting for the power to drain completely but it's been close to 24 hours and it still doesnt work. However my computer dings immediately as soon as I plug it in so it sounds like it's still alive (however there's no charging light on). How boned am I? Anything else I can try?
NotRankin said:
So I ended up flashing CM12 located in one of the other threads to play around with 5.0. It worked perfectly, no problems to be found or anything. However at one point, I went to grab it and play a game, the screen refused to turn on. I tried the Power + Vol. up trick and it still didn't do anything. Concerned (as I was toying around with a resolution app to pump it to 1600x900 res) I continued to try to force reboot it, and tried the Power + Vol. down trick to get into recovery. I plugged it into my computer to see if I can use ADB to force it to reboot and I get an error: no device found. So now I'm stuck waiting for the power to drain completely but it's been close to 24 hours and it still doesnt work. However my computer dings immediately as soon as I plug it in so it sounds like it's still alive (however there's no charging light on). How boned am I? Anything else I can try?
Click to expand...
Click to collapse
I think there are 2 other cases exactly like yours, that makes me not want to use CM12.
Wait for the device to die, then try if adb recognizes it, or if you can get into recovery.
FoxyDrew said:
I think there are 2 other cases exactly like yours, that makes me not want to use CM12.
Wait for the device to die, then try if adb recognizes it, or if you can get into recovery.
Click to expand...
Click to collapse
ok, I'll continue waiting, thanks for the info. I'll go ahead and flash CM11 and use that for awhile until HTC pushes their 5.0 out or if problems are fixed. Hopefully it won't take too much longer for the device to die...
2 days later, nothing, opened it up and removed the battery (was surprisingly a joke to do it too), plugged it back in, again nothing, plugged it into PC and the usual ding can be heard from the PC (But no charging light). Guess it's dead. If anyone else figures anything out, feel free to lemme know, back to the old broken screen Reverb for now.
NotRankin said:
2 days later, nothing, opened it up and removed the battery (was surprisingly a joke to do it too), plugged it back in, again nothing, plugged it into PC and the usual ding can be heard from the PC (But no charging light). Guess it's dead. If anyone else figures anything out, feel free to lemme know, back to the old broken screen Reverb for now.
Click to expand...
Click to collapse
Unplug the battery, and then plug the phone into the charger with the battery out. Then after 10-15 minutes, plug the battery back in without unplugging the phone. Then just let the phone charge for a few hours. That has worked for me on other phones several times.
FoxyDrew said:
Unplug the battery, and then plug the phone into the charger with the battery out. Then after 10-15 minutes, plug the battery back in without unplugging the phone. Then just let the phone charge for a few hours. That has worked for me on other phones several times.
Click to expand...
Click to collapse
Unfortunately it didn't work, literally nothing changed. Slight ringing noise from under the heatsink though when plugged in. Guessing it's fubar?
NotRankin said:
Unfortunately it didn't work, literally nothing changed. Slight ringing noise from under the heatsink though when plugged in. Guessing it's fubar?
Click to expand...
Click to collapse
If theres still no charging lite? Possibly. You could try to charge the battery with a split charger. However thats last resort and can break your battery if it doesn't work.
NotRankin said:
Unfortunately it didn't work, literally nothing changed. Slight ringing noise from under the heatsink though when plugged in. Guessing it's fubar?
Click to expand...
Click to collapse
Or you could use your manufacturers warranty and send that baby back in for a fresh one. Claim a defect... Why? Because it is a defect. If you can't get it to boot with adb / rooted methods then their stock methods won't work nor detect anything. Besides, the worse they'll do is send your phone back the same way it got to them.
Also, if the others who ran into this issue could give feedback on if they modified screen resolution before the device kicked on CM12 that would be most informative.
Sent from my 710C using XDA Free mobile app
a bit of a necro, but a headup/final question.
Amazon gave me a full refund (took awhile) and getting a new Desire. However I'm wondering if anyone else has encountered this issue? I REALLY want to keep using Android 5.0 but I'm slightly worried about if it was just bad luck with 5.0, an actual issue with 5.0, or me screwing it up myself with changing my resolution (I don't think I even touched my DPI)(Virgin Mobile US Desire 816).
NotRankin said:
a bit of a necro, but a headup/final question.
Amazon gave me a full refund (took awhile) and getting a new Desire. However I'm wondering if anyone else has encountered this issue? I REALLY want to keep using Android 5.0 but I'm slightly worried about if it was just bad luck with 5.0, an actual issue with 5.0, or me screwing it up myself with changing my resolution (I don't think I even touched my DPI)(Virgin Mobile US Desire 816).
Click to expand...
Click to collapse
A ROM can't fry your phone like this, so you have nothing to worry about. The issue with your last phone wasn't because of CM12.
FoxyDrew said:
A ROM can't fry your phone like this, so you have nothing to worry about. The issue with your last phone wasn't because of CM12.
Click to expand...
Click to collapse
So either I screwed something up or it was a screwed up phone in the first place (I'm inclined to believe this as it was frequently getting into a locked state where I'd have to force reboot it via the vol/power buttons). Guess I'll go for it, thanks!

Phone won't charge, also I think it tries to turn on by itself

Hello!
My phone suddenly stopped charging... and now it is dead... now... like every 3 or 5 minutes, it vibrates by itself, even if unplugged... Anyone heard of this issue?
More info in my last post:
I'm unlocked, rooted, xposed, installed Beanstalk ROM, etc... But I did that months ago (I don't know, 6 months ago?) and it has been working flaglessly, I didnt do ANY change prior to this problem (really, no changes, not even a new appp installed or removed in months)
So I really think it is something in the usb charger.... Maybe I'm wrong and it got bricked somehow... please validate that.
Also, it still vibrating at least once every five minutes. (I woke up all night with it vibrating and now it is on my desk and it still does it)
I just tried an adb wait-for-devices and nothing happens, also tried to reboot it the same way and nothing happens.
Now, I remember that I did something before the phone turned off (battery ran off) I deactivated an Xposed module (latalysm or somethign like that) and didn't reboot it to complete the deactivation. Maybe it has something to do with 0% battery and that?
I really don't think so... But your advice is really welcome.
Thank you in advance.
Did you rooted or unlocked?
Cryorus said:
Hello!
My phone suddenly stopped charging... and now it is dead... now... like every 3 or 5 minutes, it vibrates by itself, even if unplugged... Anyone heard of this issue?
Thank you in advance.
Click to expand...
Click to collapse
You are bricked .
Check unbricking threads...
I'm unlocked, rooted, xposed, installed Beanstalk ROM, etc... But I did that months ago (I don't know, 6 months ago?) and it has been working flaglessly, I didnt do ANY change prior to this problem (really, no changes, not even a new appp installed or removed in months)
So I really think it is something in the usb charger.... Maybe I'm wrong and it got bricked somehow... please validate that.
Also, it still vibrating at least once every five minutes. (I woke up all night with it vibrating and now it is on my desk and it still does it)
Edit: I just tried an adb wait-for-devices and nothing happens, also tried to reboot it the same way and nothing happens.
Now, I remember that I did something before the phone turned off (battery ran off) I deactivated an Xposed module (latalysm or somethign like that) and didn't reboot it to complete the deactivation. Maybe it has something to do with 0% battery and that?
I really don't think so... But your advice is really welcome.
Thank you in advance
Regards!
New data:
When I pluggin the phone to the PC, the PC plays the "hardware detection sound" but then it disconnects too. Maybe it has something to do with the battery or something related?
Thank you in advance, phone is still dead.
Mario.
Well... my phone is now even more dead... I think the problem is the battery, even if I try to charge it doesn't even get warm, I replaced the usb piece of the phone expecting that it was something with that but no... Now I'm waiting to get a replacement battery.
Anyone heard of the same issue? I've found many people having the same issue, but most of them solved the problem unplugging the battery and then plugging it back again.
Please help!
Regards.
Cryorus said:
Well... my phone is now even more dead... I think the problem is the battery, even if I try to charge it doesn't even get warm, I replaced the usb piece of the phone expecting that it was something with that but no... Now I'm waiting to get a replacement battery.
Anyone heard of the same issue? I've found many people having the same issue, but most of them solved the problem unplugging the battery and then plugging it back again.
Please help!
Regards.
Click to expand...
Click to collapse
I have exactly the same problem. It's like the phone is not charging at all. Have you tried taking the battery out and then in?
Small update: I've tried 4 different chargers and god knows how many different cables, tried connecting it to the PC, nothing seems to help.
NiKiToS-04 said:
I have exactly the same problem. It's like the phone is not charging at all. Have you tried taking the battery out and then in?
Small update: I've tried 4 different chargers and god knows how many different cables, tried connecting it to the PC, nothing seems to help.
Click to expand...
Click to collapse
Yes I tried that 2 months ago... But yesterday... I arrived home and tried to charge again, waited about 2 hours, turned it in and pop... I have the phone again (I keep losing phone and data signal, but... come on, it is on now)... So I don't know... I heard many times that pluging in and off the battery and "waiting" seemed to work for a lot of people, but come on... 2 months?
Regards.
I have exactly the same problem. I have replace the battery. The problem still again with the new battery
hugo06 said:
I have exactly the same problem. I have replace the battery. The problem still again with the new battery
Click to expand...
Click to collapse
Wow... so the problem is not the battery... then it is really weird, how can just "waiting" be the solution?
Hugo, how long have you been with your phone turned off?
One month, the time to receive the new battery
hugo06 said:
One month, the time to receive the new battery
Click to expand...
Click to collapse
That is a lot... I waited 2 months... sorry I don't know anything about the matter... but don't lose faith, maybe it will turn on again someday.... Advice, charge it and leave it charging for... a week? then try again.
I've decided to fiddle with a needle inside the USB charging port recently. After that my phone suddenly was recognised by the computer and started charging and working. After I connect it to the real charger, doesn't matter if it's original or not, it stops working and doesn't even charge from the PC. Then I have to fiddle inside the charging port and everything works again... wtf really? what can be dead?
NiKiToS-04 said:
I've decided to fiddle with a needle inside the USB charging port recently. After that my phone suddenly was recognised by the computer and started charging and working. After I connect it to the real charger, doesn't matter if it's original or not, it stops working and doesn't even charge from the PC. Then I have to fiddle inside the charging port and everything works again... wtf really? what can be dead?
Click to expand...
Click to collapse
This seems like a different problem than ours... maybe you should try replacing the usb charging port.
Cryorus said:
This seems like a different problem than ours... maybe you should try replacing the usb charging port.
Click to expand...
Click to collapse
I'm not so sure... It sound's more like I'm either grounding some contacts or I'm somehow short circuiting something. Maybe it could be a broken capacitor or something? That would explain why your phone started working after 2 month.
Well in any case it would be interesting íf somebody with that issue would try touching the contacts in the USB port with metal needle and connect the phone to the PC.
I've ordered a new USB thingy already and going to swap it soon, I'll keep you updated.
I have try to change the battery and the usb port. The battery work one time but won't charge. Can't say if it is the same issue or because is is a cheap battery
Any news NiKiToS?

(SOLVED) Pixel 2 XL charging stuck at 99% all of a sudden

My 2 XL is only a month old. There is no complain about charging before. It was normal. Hit 100% everytime. Until several days ago, I woke up in the morning and my phone does stuck at 99% with charging rapidly status. I've tried to drain the battery and fully charge, try to flash factory image, but the problem still exist. The phone does charge normally to 90%, then getting slow and more slow when hit 95%, it takes very long time to get to 99, then it stuck for hours. I'm using app called AccuBattery, just want to monitor the charge speed. And there it is, the phone stop the charging at 99%, charging speed shows -1 , so basically the phone cut the power input when hitting 99% although the status still not fully charged. Until I rebooted the phone then it will hit 100%.
So what happened to my phone? I'm using original charger from the box. Is it software or hardware issue? Thank you
The first image is when stucked on 99% and the charge speed show -1. After that I rebooted the phone then charge speed increasing, not -1 anymore at 99%. The second image is when the phone says fully charged at 100% and charge speed back to -1, which is normal if the phone already fully charged.
EDIT:
Solved - see my post below
What's the battery health at?
lil_ith said:
What's the battery health at?
Click to expand...
Click to collapse
The battery health is excellent, I didn't have any complain about battery life. Easily get 6++ SOT, full day usage.
fauzanskywalker said:
The battery health is excellent, I didn't have any complain about battery life. Easily get 6++ SOT, full day usage.
Click to expand...
Click to collapse
What is it at though? But on all my previous rmas, I had sometimes great issues in from charging past 98%.. I would have to turn it off for it to register that it's actually charged to 100% and more than likely it would drop to 99 as soon as I unplugged it.
lil_ith said:
What is it at though? But on all my previous rmas, I had sometimes great issues in from charging past 98%.. I would have to turn it off for it to register that it's actually charged to 100% and more than likely it would drop to 99 as soon as I unplugged it.
Click to expand...
Click to collapse
So you got replacement?
I can't asked for RMA. Pixel didn't sold in my country. I bought from local seller that handcarry the unit into my country.
fauzanskywalker said:
So you got replacement?
I can't asked for RMA. Pixel didn't sold in my country. I bought from local seller that handcarry the unit into my country.
Click to expand...
Click to collapse
Yeah I got a replacement at the time but not for that sole reason so I don't know if it would work but I don't think it's that much of an issue if you are still getting 6+h sot
lil_ith said:
Yeah I got a replacement at the time but not for that sole reason so I don't know if it would work but I don't think it's that much of an issue if you are still getting 6+h sot
Click to expand...
Click to collapse
Yeah, I'm planning to do that. I'm just uncomfortable with my phone acting weird, it supposed to hit 100% everytime normally like before. And a little afraid that this issue would make any affect in the future, broken battery or worse. If there's an explanation how this is happened and it's safe, then I might not make any complain anymore.
fauzanskywalker said:
Yeah, I'm planning to do that. I'm just uncomfortable with my phone acting weird, it supposed to hit 100% everytime normally like before. And a little afraid that this issue would make any affect in the future, broken battery or worse. If there's an explanation how this is happened and it's safe, then I might not make any complain anymore.
Click to expand...
Click to collapse
I had the same issue with my Oct 18 2 XL.
Download Accubattery and "calibrate" your battery.
It removes a file (.bin or something) that resets the batter charge percentage.
I really think the 99% thing is harmless, but if it bugs you (I get it) Accubattery will remove the file that resets it.
Good luck!
Az Biker said:
I had the same issue with my Oct 18 2 XL.
Download Accubattery and "calibrate" your battery.
It removes a file (.bin or something) that resets the batter charge percentage.
I really think the 99% thing is harmless, but if it bugs you (I get it) Accubattery will remove the file that resets it.
Good luck!
Click to expand...
Click to collapse
I currently using AccuBattery as shown on my post attachment and I didn't found any "calibrate" menu inside the app.
I've done so many methods, like drain the battery to 0% and charge it or re-flash factory image but seems none worked. So I search on the internet about delete the .bin file under root/data folder, but I didn't found any folder called data on /root (currently running android 10). I'm stucked.
So I'm thinking how if pull the battery out and put it back maybe it will reset something, but it seems impossible to do with myself. Until I found a method to hard reboot the phone with press power button + vol down for maybe 10sec. My phone was 75% at that time, after hard reboot my battery increased to 78%. Then I tried to charge the phone and voila, hit 100% normally, didn't need to unplug and replug to hit 100% anymore. It's been 3 days my phone is act normal again. Hope it will lasts forever.
So my conclusion is, seems the hard reboot method somehow force cut the power from the battery to the phone just like we pull out battery then put it back and maybe it's reset something maybe like batterystats or anything. Idk. But I'm glad nothing happened and it was just software error.
fauzanskywalker said:
I currently using AccuBattery as shown on my post attachment and I didn't found any "calibrate" menu inside the app.
I've done so many methods, like drain the battery to 0% and charge it or re-flash factory image but seems none worked. So I search on the internet about delete the .bin file under root/data folder, but I didn't found any folder called data on /root (currently running android 10). I'm stucked.
So I'm thinking how if pull the battery out and put it back maybe it will reset something, but it seems impossible to do with myself. Until I found a method to hard reboot the phone with press power button + vol down for maybe 10sec. My phone was 75% at that time, after hard reboot my battery increased to 78%. Then I tried to charge the phone and voila, hit 100% normally, didn't need to unplug and replug to hit 100% anymore. It's been 3 days my phone is act normal again. Hope it will lasts forever.
So my conclusion is, seems the hard reboot method somehow force cut the power from the battery to the phone just like we pull out battery then put it back and maybe it's reset something maybe like batterystats or anything. Idk. But I'm glad nothing happened and it was just software error.
Click to expand...
Click to collapse
When you download Accubattery, open it, it automatically 'calibrates' your battery (see pic)
Az Biker said:
[/HIDE]
When you download Accubattery, open it, it automatically 'calibrates' your battery (see pic)
View attachment 4846527
Click to expand...
Click to collapse
Oh, I just realized that. Thank you. But I think it didn't work for me. Nvm, my phone is normal now :laugh:
I had somewhat of the same issue with my phone too. Would sit around 98% then after taking it off the charger overnight, my battery would drop like a rock to around 85%. No idea if I was just imagining things but I don't remember that much battery life wasted away like that overnight when not in use at all.
I also sent mine in for RMA last Thursday and get it back later on today so hopefully the issue will be resolved.
I have also been experiencing the same issue since upgrading to Pie last year. Once it returned to normal for 1 month only and then went back to 98% charging issue until today
carelockh said:
I had somewhat of the same issue with my phone too. Would sit around 98% then after taking it off the charger overnight, my battery would drop like a rock to around 85%. No idea if I was just imagining things but I don't remember that much battery life wasted away like that overnight when not in use at all.
I also sent mine in for RMA last Thursday and get it back later on today so hopefully the issue will be resolved.
Click to expand...
Click to collapse
I would assume broken battery. Never experienced drain so much like that when not in use. My phone normally about 1-2% drop overnight (always on display off). It's great you got replacement, but check twice for screen, 2 XL known for defective screen.
jovianjm said:
I have also been experiencing the same issue since upgrading to Pie last year. Once it returned to normal for 1 month only and then went back to 98% charging issue until today
Click to expand...
Click to collapse
Check inboxes, already replied.
fauzanskywalker said:
I would assume broken battery. Never experienced drain so much like that when not in use. My phone normally about 1-2% drop overnight (always on display off). It's great you got replacement, but check twice for screen, 2 XL known for defective screen.
Click to expand...
Click to collapse
Yeah I am content with the RMA replacement it's just fine, no issues thus far. Just annoying the update breaks charging sound file and lockscreen lock/unlock sounds. But I eventually got those issues fixed too.

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