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Something i noticed when setting my wallpaper, I have always used a black wallpaper since i had the Galaxy s2 and Galaxy Nexus to "Save battery" but I went to set one on the s3 and notice on the bottom of the screen it appears to have a "scratch" buit it only appears when using a black background.
I have ran the LCD test *#0*# and it does not appear on any other color other than black... is this a common issue or should i attempt to get it replaced?
Anyone else with this? It is almost like a DARK STREAK that stands out...Im kinda of OCD when is comes to things like this, is this something i could take it back for? and if so do i just let them know my screen has a dark spot?
LCD test isn't working for me on my GS3. You sure it's *#0*#?
EDIT: Downloaded LCD test and on black screen, it is completely black (like the screen is off), which is what it's supposed to look like. You might have dead pixels or something?
OP you're not crazy. I read about that somewhere. **edit** found it. Is this what you're talking about? http://forum.xda-developers.com/showthread.php?t=1715936
Ascertion said:
LCD test isn't working for me on my GS3. You sure it's *#0*#?
EDIT: Downloaded LCD test and on black screen, it is completely black (like the screen is off), which is what it's supposed to look like. You might have dead pixels or something?
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Would dead pixels show every other color fine?
Yes this is something you can exchange it for technically.
Ok im trying to recreate the problem but just like the link said Im not able to get the "darker" pixels to show in rooms with light...
What would I say when I get to best buy?
Ls1ssz28 said:
Ok im trying to recreate the problem but just like the link said Im not able to get the "darker" pixels to show in rooms with light...
What would I say when I get to best buy?
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Tell them the truth. If they say "no" then ask for a manager. If the manager says "no" then ask to speak to the district manager. Just don't be mean about it and they should be able to help you. They most likely won't doubt you as they won't be able to test it since those damn stores are so bright. It'll just be easier for them to exchange it.
Paging Dr B said:
Tell them the truth. If they say "no" then ask for a manager. If the manager says "no" then ask to speak to the district manager. Just don't be mean about it and they should be able to help you. They most likely won't doubt you as they won't be able to test it since those damn stores are so bright. It'll just be easier for them to exchange it.
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+1 or have one of their techs take it to the bathroom and turn off the lights.
I'm on my phone so I'm not up to digging up the links, but this has been discussed several times, both here and in the international version forums. They're usually referred to as "ink marks" and from what little I've read, they're on every single gsiii, and maybe even some other amoled devices including older galaxy S's.
I love my screen. However just last night I was curious so I installed the dead pixel test app from the market. In a dark room, on the black screen in that app, if you get your eyes focusing just right, you can see some black-er spots. It really doesn't bother me though, because I never notice them during normal usage.
I'm not saying to just ignore what you feel is a problem, but beware your replacement may have similar markings.
Why does the title of this thread have Sprint in it? carrier is irrelevant for this question.
It showed up... I've got this phone just one week and i can't replace it because I don't live in USA.. is there any way to fix it,? will any "pixel fix app" works on this amoled screen?
edit: i read about it and there is no way to fix it I'll try to return this phone, soo bad samsung..
timon12 said:
It showed up... I've got this phone just one week and i can't replace it because I don't live in USA.. is there any way to fix it,? will any "pixel fix app" works on this amoled screen?
edit: i read about it and there is no way to fix it I'll try to return this phone, soo bad samsung..
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I played this "game" a few weeks ago. I also live outside the US, so I had to send it back for repair,due to a speaker problem (the speaker was 'crackling') and no firm in europe could fix it.. They were the worst weeks of my summer,it took almost 2 months to get my phone back,but I dont have any issues with the phone since then. Hope youll have more luck, 2 months were really too much.
soadzoor said:
I played this "game" a few weeks ago. I also live outside the US, so I had to send it back for repair,due to a speaker problem (the speaker was 'crackling') and no firm in europe could fix it.. They were the worst weeks of my summer,it took almost 2 months to get my phone back,but I dont have any issues with the phone since then. Hope youll have more luck, 2 months were really too much.
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I'm seeing something similar but It's not always there, only shows up occasionally when the screen goes off and I wake it, started happening using liteROM
It's not a "stuck pixel". AMOLEDs can have dead pixels at worst (and it's MUCH rarer than in LCDs and usually it's only one color that doesn't respond). There's some deeper issue. Take a screenshot and see if it shows up there -- that'll tell us if it's in software or hardware.
roothorick said:
It's not a "stuck pixel". AMOLEDs can have dead pixels at worst (and it's MUCH rarer than in LCDs and usually it's only one color that doesn't respond). There's some deeper issue. Take a screenshot and see if it shows up there -- that'll tell us if it's in software or hardware.
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If I have two bright green pixels, which are on all the time on the sa screen of my tab 7.7, what is this called then?
Hello All, I am requesting help with a Galaxy Note 4 that I have purchased on the cheap.
I recently purchase a unlocked Galaxy Note 4 on craigslist for $340.00 yes you heard right $340.00. I seen this phone advertised and decided to take the risk and purchase the phone. Let me just say right off the bat the phone seems to be fine however there are a few issues that I believe can be corrected. The phone seem to have originated from another Country because if you press the volume up and the power and the home button to get in to recovery mode the phone just displays Chinese or Japanese writing and selections. I can read either so not sure what it all says. Also the phone seems to have been upgraded to Android 5.0 I am not sure if this maybe the root of the problems.
so to get to my problems, 1st off after configuring the APN info the phone will only connect to ATT network with H++ I believe this is HSPA. it kind of seems weird that 4GLTE would have been totally eliminated from this phone. another weird thing is the phone has a selection screen for APN type and all of the settings are not there it's Missing. you can check the boxes for default, mms, supl however hipri is nowhere to befound on the selection screen.
The last problem is a little more serious for me. the GPS will never acquire a lock or find satellites. Because I work as a onsite Tech it's a must for my GPS to work. I remember many years back I would root my phone and flash the firmware and you would have to go into recovery mode and set GPS settings or something I just can't seem to find any info on these problems at all.
Thanks in advance for your help
Any advice or directions would be appreciated.
I don't think Note 4 have lollipop yet... from your description, it actually sounds like you bought a knock off note 4... can you post some pictures?
will screen shots work
oilfighter said:
I don't think Note 4 have lollipop yet... from your description, it actually sounds like you bought a knock off note 4... can you post some pictures?
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I don't have a way of taking pictures of the phone itself can I take some screen shots of the menu of something.
if so what menu would be best to see.
thanks,
update: I have checked all the tell tell signs that i may have a fake phone and i don't think I do. the S pen seems to work fine and the Samsung logos are all right and no crazy gaps in the buttons on the phone.
However i am still a little worried.
update2: I figured out that I do have a unlocked note how ever the serial points to a galaxy S 5 and in the information screen it says its a N9100 so I am not sure what I really have. no other model numbers can be found anywhere on the phone so ....
Maybe head over to a store and do a side by side comparison?
i have gone to the store to do a side by side
oilfighter said:
Maybe head over to a store and do a side by side comparison?
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I have done this and the look just alike however the ATT rep said my serial points to a Galaxy S5 so that is very weird.......
A quick Google search says the N9100 is a China model. It may not have lte... does it have dual sim slots?
Does anyone else have their IMEI actually printed on the back of the device? I'm not talking about the sticker than you can peel off, but printed directly under the LG emblem? I've go through several devices a year, and have never seen this before. I'm wondering if I got a bunk device, because I've had all kinds of issues with the phone since I picked it up this past weekend. I got a T-Mobile version through JOD. The issues I've had are bluetooth and wifi connectivity issues. Both go on and off randomly through the day. My bluetooth took awhile to set up in the car, and sometimes it will connect the media, but not the actual phone (if that makes sense). Also, I've been having some crazy lag. Camera takes about 5 seconds to open, and certain apps like YouTube and Google Play Music take about 5-7 seconds to open as well.
Any advice is appreciated.
They all have the Imei printed on them
Not sure what that has to do with any of your issues though
Oh okay. Good to know. I thought I somehow received a test or early release device somehow.
Moostafa29 said:
Does anyone else have their IMEI actually printed on the back of the device? I'm not talking about the sticker than you can peel off, but printed directly under the LG emblem? I've go through several devices a year, and have never seen this before. I'm wondering if I got a bunk device, because I've had all kinds of issues with the phone since I picked it up this past weekend. I got a T-Mobile version through JOD. The issues I've had are bluetooth and wifi connectivity issues. Both go on and off randomly through the day. My bluetooth took awhile to set up in the car, and sometimes it will connect the media, but not the actual phone (if that makes sense). Also, I've been having some crazy lag. Camera takes about 5 seconds to open, and certain apps like YouTube and Google Play Music take about 5-7 seconds to open as well.
Any advice is appreciated.
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my T-Mobile G7 (via JOD) has the IMEI on the back (printed) but my phone is running great. I've had no issues and quite enjoy it. I jumped from an S9 and couldn't be happier. Not that the S9 is a bad phone, I'm actually just digging this LG phone more which is surprising.
Have you tried to factory reset the phone? if so and it still gives you issues, take it back to T-Mobile as a defective unit and get another one.
co.ag.2005 said:
my T-Mobile G7 (via JOD) has the IMEI on the back (printed) but my phone is running great. I've had no issues and quite enjoy it. I jumped from an S9 and couldn't be happier. Not that the S9 is a bad phone, I'm actually just digging this LG phone more which is surprising.
Have you tried to factory reset the phone? if so and it still gives you issues, take it back to T-Mobile as a defective unit and get another one.
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I also did a JOD upgrade from the S9 and agree it is a good phone. Just wanted see what to G7 had to offer although I was hesitant after several issues with 2 V30's. So far I'm liking it. Worse case scenario is if it makes me mad, I can always JOD back to the S9 or S9+.
I also couldn't really just the color. I got the Raspberry Rose. And an FYI, the S9 also has the IMEI printed on the back in the same place as the G7, it's just harder to see because of the darker color of those phones.
truckerdewd said:
I also did a JOD upgrade from the S9 and agree it is a good phone. Just wanted see what to G7 had to offer although I was hesitant after several issues with 2 V30's. So far I'm liking it. Worse case scenario is if it makes me mad, I can always JOD back to the S9 or S9+.
I also couldn't really just the color. I got the Raspberry Rose. And an FYI, the S9 also has the IMEI printed on the back in the same place as the G7, it's just harder to see because of the darker color of those phones.
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yeah, my local store only had the raspberry rose but I wanted silver. So the store manager waived overnight shipping for me and I got it the next day via shipping. Same here, if I decide I don't want it longer than 30 days, I can go back to a S9... but so far I don't see that happening unless something major crops up.
I was coming from a S9+, and it was the 1st Sammy phone I've had that was actually smooth, and had great RAM management. The G7 I got a few days ago was a bit of a let down. I did 2 factory resets hoping it would help, and it didn't. I really want to give this phone a try, so I just went to T-Mobile to swap for another unit. Hoping this one performs better.
Moostafa29 said:
I was coming from a S9+, and it was the 1st Sammy phone I've had that was actually smooth, and had great RAM management. The G7 I got a few days ago was a bit of a let down. I did 2 factory resets hoping it would help, and it didn't. I really want to give this phone a try, so I just went to T-Mobile to swap for another unit. Hoping this one performs better.
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It should. Mine runs great. Even better than the v30+ I have.
New one is MUUUUUCH better. Feels "right" now.
My camera opens a little slower with AI on, but not with it off. The only issue I've had is the light bleed at the bottom of the screen.
Sent from my LM-G710 using Tapatalk
there are some issues opening apps, especially the LG apps like messaging. this will likely be ironed out in the coming updates, but i have noticed them. this phone tends to act more like a SD835 rather than an SD845.
every manufacturer is rushing to market these days. the past few phones i've tried have all had lots of bugs. my s9+ had so many that i had to return it. give it time. eventually LG has to give us an update, although i'm already frustrated that it's the middle of the month and i'm still on May security patch.
Mine had a sticker.
Dexter145 said:
Mine had a sticker.
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Yes there is a sticker that can be removed but look lower on the back below the LG logo you will see it printed on the back. It's really small.
Hi all, I have a problem with my stock T-Mobile US S9. A few months ago this weird thing happened where if I turned on my screen immediately after it turned itself off, only the top few lines would be visible. The whole screen would take input, but you could only see a little below the status bar, maybe. If I waited a bit and then turned the screen on, it would work normally, with the whole screen visible and looking fine.
It's gotten progressively worse to the point where this happens most of the time I turn the screen on. However, I've found two workarounds:
1) My Always On Display is set to turn on when I tap the phone. If I do that, the AOD works as normal, and if I then turn on the phone screen the phone screen works fine. This only works when Always on display is set to turn on on tap. It does not work if AOD is set to always be on.
2) If, when my screen is glitching out I hold the screen up to a reeaally bright light (like inches from a lightbulb), the rest of the screen turns on. It's weirdly green tinted and kind of stuttery.
Turning off automatic brightness does not fix this issue. If tried booting in safe mode and even factory resetting the phone. Issue still persists, including on screens like when the phone enters recovery mode.
The fact that I can get the screen working normally using workaround #1 makes me think this is a software issue, but the fact that it happens on the recovery screen makes me think it's pretty low-level. Any ideas? Anyone else had a similar issue?
I gave Samsung tech support a call and the level 1 tech I spoke with seemed to think that it was a software issue and that I should bring it in to be looked at by a technician. I'm in Maine at the moment and there's no Samsung or UBreakIFix stores within two hours, so she suggested taking it to Best Buy to look at. Not amazingly helpful or surprising.
If it's a software issue though... I mean this is my fourth Android phone and I've rooted and flashed ROMs on all the previous phones anyway. I don't want to lose Samsung Pay, so I'd rather not unlock the bootloader, but is there a way to flash the stock operating system or something? The exact model number is SM-G960U
It's a firmware or hardware issue not software as a reload* would have fixed it.
The firmware has been corrupted (needs reflashed) or there's been a hardware failure.
Best to send it in for repair or take it the a Samsung Experience Center as they can reflash the stock rom and have advanced diagnostic tools.
*make sure all system apks are running on factory load and have not been updated after the reload.
Updates, destroyers of worlds...
blackhawk said:
It's a firmware or hardware issue not software as a reload* would have fixed it.
The firmware has been corrupted (needs reflashed) or there's been a hardware failure.
Best to send it in for repair or take it the a Samsung Experience Center as they can reflash the stock rom and have advanced diagnostic tools.
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If that’s really necessary I’ll do it. But the closest place is out of state and when I called them said it would take 4 hours just to do a diagnostic. That plus the round trip... if there’s a way I can save some time, I’d like to.
For example, if one possibility is a stock firmware reflash, that’s something I’ve never done before on a Samsung device, but not very different from things I feel comfortable doing. I've flashed roms and rooted many android devices in the past. From a preliminary search , it looks like there's even a leaked tool online to do so from Samsung called Odin and that I just need to find the latest SM-G960U image with the right "csc" code for my carrier (I think TMB for T Mobile US). What would be even better is if one of those diagnostic tools you mentioned leaked the same way that Odin did.
Any recommendations on either diagnostic software or firmware reflashing? Or would you strongly advise leaving that kind of thing alone? I would like to still use things like Samsung Pay at the end of all this.
jptiger said:
If that’s really necessary I’ll do it. But the closest place is out of state and when I called them said it would take 4 hours just to do a diagnostic. That plus the round trip... if there’s a way I can save some time, I’d like to.
For example, if one possibility is a stock firmware reflash, that’s something I’ve never done before on a Samsung device, but not very different from things I feel comfortable doing. I've flashed roms and rooted many android devices in the past. From a preliminary search , it looks like there's even a leaked tool online to do so from Samsung called Odin and that I just need to find the latest SM-G960U image with the right "csc" code for my carrier (I think TMB for T Mobile US). What would be even better is if one of those diagnostic tools you mentioned leaked the same way that Odin did.
Any recommendations on either diagnostic software or firmware reflashing? Or would you strongly advise leaving that kind of thing alone? I would like to still use things like Samsung Pay at the end of all this.
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If it's under warranty let Samsung deal with it. A good tech with experience is invaluable.
Rather then waste time the extra ride might end up being the easiest solution. You could also next or 2nd day it to the center and back, make sure it's insured and packaged well.
blackhawk said:
If it's under warranty let Samsung deal with it. A good tech with experience is invaluable.
Rather then waste time the extra ride might end up being the easiest solution. You could also next or 2nd day it to the center and back, make sure it's insured and packaged well.
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That makes complete sense for something under warranty, but unfortunately my phone isn't. The S9 is about three years old now, and the Samsung rep was quick to tell me that the device was no longer covered. It looks like a mail-in repair service would cost about $175, which I'm theoretically willing to pay, but not if I can just handle on my own for free.
jptiger said:
That makes complete sense for something under warranty, but unfortunately my phone isn't. The S9 is about three years old now, and the Samsung rep was quick to tell me that the device was no longer covered. It looks like a mail-in repair service would cost about $175, which I'm theoretically willing to pay, but not if I can just handle on my own for free.
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In that case you have nothing to lose by reflashing it. Hopefully that gets it.
Otherwise it be hardware... probably a good chance this actually the cause.
The good news is the 9's are available for a couple hundred in good condition if need be.
I was considering getting the 9 as a second phone (have the 10+) as the 10+'s haven't come down much in price.
Samsung current lineup sucks.
Huh. Well, before reflashing, I tried something I found other people suggesting for a related problem: https://eu.community.samsung.com/t5...t-bars-black-screen-issue/td-p/1745470/page/7
It's an app called OLED Saver. It's not perfect, the screen still has an odd green tint to it unless I use one of the tricks I was describing above. But I no longer have the issue where most of the screen isn't visible.
I might try reflashing anyway, will post results if I do.
Yeah, no joy. Reflashed by downloading the latest firmware using Frija for SM-G960U with TMB as the CSC, and flashed using Odin v3.13.3. If anything the problem is slightly worse now, but OLED Saver still mostly seems to fix it. I guess it's just a hardware issue with a weird software workaround...
Same type of brightness problem here as you describe, on my new S9 (G960U) - - Model starqltesq - CSS XAA
The product is under guarantee, but as it is imported from Hongkong to France, I don't have accesss to the Samsung local representatives and have probably to send it back to Hongkong ...
I will keep you updated if I learn something about the problem and the solution ....
Wiping the cache partition stopped this happening for me for around 24 hours but it came back this morning. On the Note9 forums someone posted that setting animations to .5 in dev options fixes this. I will try it.
Bhonka said:
Wiping the cache partition stopped this happening for me for around 24 hours but it came back this morning. On the Note9 forums someone posted that setting animations to .5 in dev options fixes this. I will try it.
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Disable animations instead. It wastes resources. Personally I like seeing a fast, snappy OS do it's thing with no middle man needed. Lol, you end up waiting for the animations rather than the OS.
I've heard of people flashing custom roms and that resolved the issue permenetly, but can't find anyone willing to give some real feedback. I posted a topic asking this question, but haven't gotten any replies..
Not very helpful, but a work around could be to use Screen Filter
I temporary fixing my S9+ green screen issue by uninstalling the NFC module.
Unfortunately, this option make us cant charging the phone.
Maybe some one expert in hardware mod can do better.
Eve&Me said:
I temporary fixing my S9+ green screen issue by uninstalling the NFC module.
Unfortunately, this option make us cant charging the phone.
Maybe some one expert in hardware mod can do better.
Click to expand...
Click to collapse
Hey could you explain what exactly did you uninstall and how?
After uninstalling it wireless charing stopped working or what did you mean by cant charge the phone?
Did it fully resolve the green screen issue?
Some people noticed that problem after upgrade Android 9 to 10.
At this moment we have some facts:
1) OLED saver temporary solves problem
2) disconnect NFC module solves problem, some people on xda and on the yt confirm that
3) heating back cover using heat gun can help - I Discovered that some weeks ago
Interesting comment from the yt:
Sour Words
Sorry to say this, but green screen issue is a hardware fault not something an update can fix. One of the updates from Samsung is causing the CPU to over heat and in return permanently damaging the oled screen. Not only that but also compromising the battery as well. The only fix is the replacement of both the oled screen and battery. This repair is entirely the fault of Samsung due to a faulty update that over works the CPU capacity. Therefore my advice is for you to return your device back to Samsung and lodge an assessment request. They charge a small fee for the assessment, but the entire repair should be compensated by Samsung. Be firm and keep the pressure via emailing them to insist on Samsung covering the repair costs. My Note 9 is almost 3 years old when green screen issue happened. They fixed the entire thing free of charge. But I kept firm and didn't let them bully me into charging me for the repairs, which was their fault in the first place. I must admit, my phone despite its age, is in perfect condition. Not a scratch on it. Which I know contributed winning my argument for the repairs. So if you have psychical damage, I doubt you will have a chance. Good luck to all who will give this successful method a go.
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mreminemfan4ewver said:
Hey could you explain what exactly did you uninstall and how?
After uninstalling it wireless charing stopped working or what did you mean by cant charge the phone?
Did it fully resolve the green screen issue?
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Click to collapse
When we disassembly NFC Module, the phone will give LOW TEMPERATURE warning. And make us cant charge the phone