Spen pop up problem. - Samsung Galaxy Note 10+ Questions & Answers

So been having this problem.
Sometimes when my phone is in the wireless charger.
The spen menu will open and the removed sound will sound.
Then it will stop.
Basically a small loop like i removed and replace it a few times.
Only seems to do this while wireless charging.
Not all the time. I believe today it happen 2 times

xile6 said:
So been having this problem.
Sometimes when my phone is in the wireless charger.
The spen menu will open and the removed sound will sound.
Then it will stop.
Basically a small loop like i removed and replace it a few times.
Only seems to do this while wireless charging.
Not all the time. I believe today it happen 2 times
Click to expand...
Click to collapse
Try blowing out the S-Pen cavity with compressed air. If that doesn't help, you've probably got a defective contact.
Sent from my SM-N975U using Tapatalk

I gave that a try. Ill see if it does it today.
Been going it since i got the phone but its randomly when wireless charging.
I did note when i check the spen status it was 70% then said 100%.
Im wondering if the spen is not charging while its wirless charging the phone.

Got my Note 10+ on Thursday, Took it into Samsung repair place on Friday as the S Pen was stuck in the Phone - the clicking part was broken on arrival. Got it replaced and low and behold, on Saturday the power button has stuck. Took it in to Samsung repair and now waiting for a replacement board as the power switch is on it's own board apparently and none are in stock at shop...
That's 2 strikes, one more and they will need to replace the unit entirely... Not happy as this cost $1700AUD...
That's enough to fly me to Mexico and back with a weeks accommodation...
Not happy...

Related

Car charging problem plus first random reboot

The phone has been absolutely rock solid since the day I bought it and I love it. Today however I was using Google Navigation with Bluetooth connected to a headset so I could hear navigation prompts and phone calls. The phone was plugged into a generic Motorola microUSB car charger that I've always used for tons of phones.
The sun was out and hitting the back of the phone so the battery app I had was reporting battery temp at 45 and above.
Anyway even though the phone shows the charging icon and says its charging it doesn't seem to receiving enough juice to charge the phone? The battery kept dropping and I can't tell if this was because the phone was so hot that it stopped charging the battery like my Incredible used to do or if I just need a more powerful car charger.
Then on my second leg of the trip the phone rebooted mid navigation. Started back up and has been working fine.
Anyone have any ideas or seen something similar?
Sent from my Galaxy Nexus using xda premium
Was listening to Bluetooth music and browsing a site and boom hard freeze and had to pull battery to get it to start. Only thing today is I installed nytimes. I'm going to try uninstalling it since I remember having issues with the app on G2X. Let's hope.
Sent from my Galaxy Nexus using xda premium
I've had random reboots, but I'm not at all sure what's causing them.
Also, the lockscreen will occasionally become unresponsive, but it seems to fix itself if I leave it for a while.
I guess we just have to hope for a fix in an upcoming patch.
mobilehavoc said:
The phone has been absolutely rock solid since the day I bought it and I love it. Today however I was using Google Navigation with Bluetooth connected to a headset so I could hear navigation prompts and phone calls. The phone was plugged into a generic Motorola microUSB car charger that I've always used for tons of phones.
The sun was out and hitting the back of the phone so the battery app I had was reporting battery temp at 45 and above.
Anyway even though the phone shows the charging icon and says its charging it doesn't seem to receiving enough juice to charge the phone? The battery kept dropping and I can't tell if this was because the phone was so hot that it stopped charging the battery like my Incredible used to do or if I just need a more powerful car charger.
Then on my second leg of the trip the phone rebooted mid navigation. Started back up and has been working fine.
Anyone have any ideas or seen something similar?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Its common to run hot when using gps. Reboot was probably because battery too hot. Your phone did the right thing. Cool off period.
Sent from my Galaxy Nexus using xda premium
depending on the car charger & phone use, you'll get insufficient juice to keep the battery charging. i'm assuming your moto charger is a 'rapid charger', if not.. then i would suggest trying one out.
this one is pretty decent: Motorola P513 Rapid Car Charger
if that doesn't cut it then the next step would be to use a power inverter(what i use).. only down side is they are a bit bulky & can be noisey to.. but will ensure your phone gets charged up no matter what(gps use, torrent download, etc)
Thanks I ordered the Motorola charger. It was only 5 bucks on Amazon Prime. I hope that works otherwise its inverter time
Sent from my Galaxy Nexus using xda premium
My N1 used to get nuclear hot when using navigation. Doesn't surprise me.
Sent from my Galaxy Nexus using Tapatalk
[hfm] said:
My N1 used to get nuclear hot when using navigation. Doesn't surprise me.
Click to expand...
Click to collapse
That's bit a OTT, it got hot but not Nuclear.
I'm finding the GN gets hot just from using it with games/browsing.
The hot spots are on the back at the top, next to camera
Sent from my Galaxy Nexus using xda premium
I agree, the GN does get warm often. I'm trying to get used to it. My NS never got warm.
Sent from my Galaxy Nexus using Tapatalk
i'm having constant reboots. this happened to the first GNex i had. it eventually wouldn't come back on. i even waited a good 12hrs and tested it again and it still wouldn't come back on. returned it and now the people i returned it to are telling me that it's fully functional, and now i have a new one that's acting the same. i guess it's going to die too and then i'll have two lemons on my hand. thanks a lot, Google/Samsung.
I've just had my first two random reboots today. Phone updated with the volume fix ota yesterday morning.
It reboots and then gets stuck at the android updating screen.
Don't know if it is a coincidence that this has started after the bug fix.
This morning I look at my phone to see that it has not only rebooted but the default, first-time welcome message is waiting asking me to log on using my gmail account, etc.
In other words my phone got wiped over night and I don't know why. I did install some phone tracking apps yesterday but removed most of them except for PhoneLocator which I ended up paying for.
So I've spent a few hours restoring things the way they were and right before I got to work the phone did a reboot but fortunately did not do a factory reset as it did before.
I am kind of worried now, I really hope this will not happen again.
Any thoughts? Similar experiences?
I had this "problem" with my Desire. In car, connected to a charger than I know works. Phone not charging.
Basically, as mentioned, the battery will stop charging when it reaches a certain temperature. And the OP mentioned it was a hot day. Plus being on the other side of the glass amplifies the suns heat.
Also a "good" charger is specifically one that has an output of 1A. I and others have found that charger with an output of 850mA and less definitely won't cut it for GPS duties.
The reboots... may be heat. May be something else. Does it only happen when the phone is hot?
Sent from my Galaxy Nexus using xda premium
just so you know you are not alone - i'm having the same problem with the galaxy nexus i got yesterday. it was constantly rebooting, also showing the "upgrading Android" dialog at startup.
this continued after factory reset and no additional applications installed.
i returned it, waiting for one from the next batch.
mobilehavoc said:
Was listening to Bluetooth music and browsing a site and boom hard freeze and had to pull battery to get it to start. Only thing today is I installed nytimes. I'm going to try uninstalling it since I remember having issues with the app on G2X. Let's hope.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Some of us have the GN crash on us while listening to music. There is a thread on it here: http://forum.xda-developers.com/showthread.php?t=1379600
Got my GN Thursday morning. Since then I've had 3 Reboots.
First was actually a full power off while streaming music via Subsonic, plugged into a car charger about 10 hours after getting the phone.
Second was after viewing some flash enabled websites, so not too surprised there (reboot).
Third was just after installing and setting up Google Wallet about 45 minutes ago (reboot).
Wow years of lurking and apparently that was my fist post.
GNex Reboots and Freezes
I am in the process of exchanging my GNex replaced by Samsing. Within 48 hours after getting it in the mail (no rooting or anything, just stock) I was getting random reboots, apps crashing, black screen (unable to wake) requiring battery oull. By the next day it was just continuous soft reboots (starting at the boot animation, not the "Google" screen).
Called Google who transferred me to Samsung who said they need to repair and not replace the device quoting 7-10 days. I called Google back and they said Samsung should have offered to replace the device and the Google rep called Samsung back and got them to replace the device (apparently there's a 14-day window that the device can be replaced).
It was a Friday morning and I was told someone from another Samsung department would contact me within one business day to arrange shipping the replacement and getting my credit card details for the advance replacement. On Monday I still hadn't heard from anyone so I tweeted at @samsungsupport with my ticket number saying i was still waiting and received a call within minutes from a Samsung rep arranging the shipping of the replacement. May be a coincidence, not sure.
At this point, I was quoted Wednesday for a total of 5 days without a phone, unless it takes longer. Unfortunately I only recently switched to a GSM carrier and don't have a spare SIM card phone so the delay is inconvenient. Hoping for a better experience with the replacement device and I wish there could have been a next-day replacement strategy for DOA units.
Good luck everyone.
You need a minimum of 1 amp for the car charger, most chargers only provide 750 mA. Also check the charging method, some of the cheap chargers will not trigger AC mode (Will show as usb charging) and in those cases, you are only getting 500 mA, if this is the case, you might be able to trick things by shorting out the two data pins on the USB cable.
I picked up an iPad car charger, the older ones are 1 amp, the newer ones are 2.1 amps. Toss out the crappy proprietary cable and put in a standard micro usb. Plenty of juice for this thirsty phone.

Crazy charging / battery issues.

A few weeks ago I decided to take the plunge and root/unlock my Gnex. Installed Team Kang AOKP Release and then recently updated to Milestone 4. I am running the GSM Version on Tmobile. Originally as yakjuxw and flashed to yakju before rooting, etc.
Has anyone else run into problems with the Galaxy Nexus charging? It seems to have been progressive. About a week ago my phone randomly started turning the screen on and showing the 'charging' icons and animations as if the phone was plugged in. Then A few days ago I had to play with the plug for it to begin charging. Earlier yesterday, I've reached a point where my gnex would only charge if its off. If i plug the Samsung charger into the phone, the battery screen displays "Not Charging" as opposed to the "Discharging/Charging", so its my guess it knows the charger is plugged in but cannot charge the battery for some strange reason.
It seems im not the only one.
http://groups.google.com/a/googleproductforums.com/forum/#!topic/mobile/RahZtFg39DU
I've contacted Samsung and they are aware that this is happening and have offered to take my phone into repair under warranty but that would require sending my phone off for 2 weeks, so i'd like to try something else.
As pointed out by the last poster in the google thread, squeezing the charger seems to fix the issue but just for a couple minutes. Does this have to do with the contacts/usb charge board/plug?
I have the same problem, but I have root on mobile and I did not cover the guarantee in Samsung
supumaster, the galaxy nexus is a phone that is very easily re-locked and un-rooted. do some searching online. you can 'get your warranty back'
I had the exact same problem, tried everything and nothing worked, finally sent phone to UK here's more info
http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=23789
It sounds like liquid damage to me.
Look really closely inside your charging port for anything green/white, especially toward the very base of the pins. Also, look at the charger itself for any green/corrosion on the pins. If you find any, dip a toothbrush in some denatured alcohol and scrub your charging port.
Works like a charm.
Normally. I'd agree with you, but if you check out that google thread chanchan posted above, hundreds of galaxy nexus users are experiencing the same thing. So either this phone is EXTREMELY prone to moisture damage, or there's something very very wrong.
I had this issue for a day or two at the beginning of February. It disappeared by itself and hasn't returned since.
I had the same problems, specifically it wouldn't charge on some chargers (my car charger), and it would think it was plugged into USB when it wasn't, the lightning bolt would light up, and the screen would never go into full sleep.
I went through a whole lot of that thread, and lots of other people having the same problems, one sugestion was to get a toothpick and stick it in the phone's USB plug and lightly bend the 'tab' up towards the screen. so, i did that, and it fixed all my problems.
likely the tolerance between that 'tab' and the bottom of the plug are so tight, having a USB cord pull on the 'tab' makes some of the data pins short out on the metal surround of the plug. bending it back makes it 'unshort', and work like it's supposed to.
i would highly reccomend being VERY careful with this if you attempt it, i'm guessing its VERY easy to snap off that 'tab' in the plug and ruin your phone.
if this happens again on my phone, i'm sending it back to samsung or verizon to fix.
So I seem to have temporarily corrected the problem with the toothpick trick. I can't advise anyone to do the same as the chance of breaking is probably pretty good. Will let you know if the problem returns.
In other news, I'm on hold with Samsung. I've just been informed that the New York based company that I purchased my Gnex device, is actually not a US device and they will not provide any sort of support for it. If i want support I have to contact UK division of Samsung and all repairs would have to go through them.
I am just f***** livid right now.
I had this problem for a couple months. Now even the toothpick thingy no longer works.
Can no longer get USB data connection. Computer keeps saying "Drivers fail to install" or somesuch. Sometimes it manages to charge via USB, no luck via the wall charger...
Time to send it in. Been a Nokia user for 10+ years, no issues that required it to be sent off for repaired. Super disappointed. Google should get someone else to build their Nexii series...
I have this issue every now and then. It goes away after a reboot.
Sent from my Galaxy Nexus using xda premium
I've this problem too. My nexus always gets stuck on 97-98%, and the battery screen says "Not Charging". So, somewhere on some forum I've found this trick and works fine for me.
Just unplug the charger and then plug it in again after waiting for 10sec, it will gradually go to 100% in 5-10mins and the status will change to "Charging" from "Not Charging".
YuryAC said:
Normally. I'd agree with you, but if you check out that google thread chanchan posted above, hundreds of galaxy nexus users are experiencing the same thing. So either this phone is EXTREMELY prone to moisture damage, or there's something very very wrong.
Click to expand...
Click to collapse
This issue has nothing to go with watter i believe. It was only an excuse for Samsung support guys as this happening way too often and they decided to blame us instead of Samsung.
First time this happened to my Galaxy S II when there was no rain oustside and watter damage was near to impossible. Now this happened to my GNex while i had a flu and were in bed for last two days. Watter? Nah, i felt poor but never pissed on my self nor on my phone :-D BTW, GNex started to charge again when i plugged in an HTC charger. So i'd rather blame charger/charging port quality and not the watter.
Don't take this as a fix but I managed to make the problem on mine go away by gently bending the connector inside the USB port with a pair of tweezers.
So it kinda hints at a contact issue with the connector. Could have stemmed from using non-Samsung provided USB cables and chargers...

[Q] N7100 Suddenly Won't Charge - Ideas?

Hi all, I'm pretty lost here. My Note II (N7100) suddenly won't charge. Earlier today it charged just fine. I've only ever run stock with root on it. It's not the charger, it's not the cable. I've tried many of both, all of which worked before, none of which work now. I flashed back to stock recovery and did a factory reset, and the problem persists.
When I plug it into a charger while off, briefly a gray battery screen with what looks like a stationary 'wait spinner' will pop up and then the screen will turn back off again. I know the USB port is not totally FUBARed, because I can flash it with heimdall in Linux. It shows up in lsusb when in the bootloader, but not otherwise. The port is pretty much spotless, especially compared with that on my GNex, which still works fine.
I've tried leaving the battery out for an hour, holding the power button, etc. It almost seems like a problem that could be solved by discharging some capacitors, but battery pulls always solved those on my Galaxy Nexus.
Any thoughts on other things I can try?
I can't even figure out how to contact Samsung support in case this is somehow a warranty/hardware issue. At least on their US site the N7100 isn't even an option in the pulldowns they want me to go through.
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
I cant really help here but i wanted to let you know i had the same problem with a white note 2 from Carphone Warehouse in the UK, just stopped charging after owning the phone for 2 days (i had also only rooted and running stock rom).
Carphone warehouse replaced the handset for me and havent had a problem with the new one so far but its made me take extra care when plugging or unplugging the usb cable ( i use Airdroid for file transfers now). I guess there must be a defect with a limited few usb ports on the note 2.
I thought it might be a 3rd party usb cable to blame (i use a blackberry usb cable at work but ive stopped that now and only use the official Samsung cable).
Sorry i cant help just wanted to share my experiences, hope you get it sorted, good luck!
Thanks for chiming in Steve, good to know I'm not the only one. I saw another post on here like that too, maybe it was yours? There was no discussion. The strange thing is ODIN worked just fine. Maybe a loose connection only on one/both of the power pins?
Nah it wasn't me mate, I had just put it down to me being heavy handed and thought nothing more of it till I saw your post.
I've seen a post in the Jellybam thread today about the charging being down to software but I don't know how true this is as i've yet to check the facts.
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Sent from my GT-N7100 using xda app-developers app
mynamesteve said:
Did you manage to get it replaced? I remember it was the worst feeling in the world when the realization hit that my phone wouldn't charge.
Click to expand...
Click to collapse
Yeah I just invoked the Amazon.com return policy, sent it back for a refund, and ordered another one. It was supposed to arrive today, but apparently UPS had some kind of mechanical issue and now it's delayed until tomorrow. I just need it to get here before my next month's Verizon plan bills so I can cancel before paying another month.
Sorry to drag up an old thread but this has just happened to me, EXACTLY the same as OP.
I've reset it, wiped everything, re-flashed latest stock firmware. Tried 3 different cables and two different chargers.
Pretty sure the battery is good because if I take it out of the phone and charge it on the dock, it works fine. If I then put the battery back into the phone, the phones works in every way except it wont charge
I have most of my digital life on this thing, I am so screwed without it. Look like its a warranty repair job then? Ive had the phone about 3 months from Phones 4U :crying:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
UtkarshGupta said:
Looks like hardware issue..
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Happened to mine to T-mobile version. Never dropped it, never got it wet, only 1.5 months old.
WTF? Seriously?
Behavior:
Charges sometimes.
Charge sometimes stops at 70% or less.
Screen sensitivity screws up sometimes.
Data constantly being transmitted whether WiFi or cell network.
Never dropped.
Never wet.
Never harshly impacted.
Never rooted.
Tried factory reset.
Tried pulling battery.
Tried different chargers and cables.
Wondering if the trident aegis case put too much pressure on the charger cable by pushing it sideways with the flap.
Any ideas?
Hardware problem.
Sent from my GT-N7100 using xda app-developers app
brocktice said:
After some calls to Samsung USA and Canada, I gave up. Apparently the phone is from the UAE, for which Samsung USA has no phone number, and their repair centers won't touch it if it's international. This is really stupid and I plan to write to Samsung about it. It had only been three weeks since I ordered it, so I am returning it to the Amazon seller for a refund. I'll let them deal with their supplier in UAE I guess. I hate to do that, but it seems to be a hardware problem and I have no other recourse at this point.
Click to expand...
Click to collapse
Check in the box, and if you have an EROS Group sticker on it that means it's covered under warranty here in Dubai, UAE as they are the main distributor here for Samsung products.
Sent from the rabbit hole.
This happened to me yesterday after spilling tea on it. I took the device apart as per this video, checked the connectors and reassembled it. Voila, the charger is working again. Obviously I take no responsibility etc etc.
My Samsung Galaxy Note 2 wont charge
I have also had this problem where my galaxy note 2 wont charge. I have tried all the chargers i have used successfully in the past and none of them will charge it now. I had the problem some weeks ago and now it has happened again. I only purchased the phone in January 2013. It is very frustrating. I have never dropped my phone or damaged it in any way what so ever. I have no idea what the problem could be but i will be taking it back to Telstra as i need it sorted out.
Same problem here - is this a generic problem with the Note 2??
I always put my phone on charge overnight , woke up yesterday and it hadn't charged. Swapped batteries - no problem - then put original battery back in, hey presto, charging!
But since then both batteries have run out and I couldn't get either to take any charge. Got it plugged in now and just like other people I've got a static charging ring showing, And no power.
Bought an external charger to try and get round this, but has anyone come up with a proper solution??
-StuPC
Strange...
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Thanks for the tip, Pavpev - I gave it a try but still nothing. Perhaps my phone is super-sensitive!
It happne to my note 2 as well
I had to give it for repair to service center now i just want to know what triggered it and how to prevent it..................
PavPev said:
a mate of mine just mentioned to me today that his note was charging strangely recently, apparantly he took an air gun (on low setting) to the charging port to blast out any miniscule dust n stuff and that fixed it!
Seems they're very sensitive and the smallest thing can make it act strange
Click to expand...
Click to collapse
Can confirm this is the case! Tried everything, but the blowing air into the USB socket worked :good:

[Q] Odd charging behavior

I have a 2 month old note 8, not rooted, stock apps etc.
A week ago I noticed the tab was not charged even when I left it plugged. Eliminated apps I installed that day. Checked different chargers and cables (I used original note 8 and note 2 chargers, with various cables). No effect. Decided to factory reset. After the reset, n8 charged again. Then not again.
Over the last week, the device would charge sometimes, sometimes not.
When I plug it in, it doesn't charge immediately sometimes - sometimes I've to leave it plugged for a few minutes before the charging is recognized. Sometimes it charges immediately.
The micro usb port recognizes otb. Can read/write too.
Anyone with a similar observation?
Have you tried a different charger? Different cable? If yes, and you still have the problem, your port is probably bad.
Sent from my GT-N5110 using Tapatalk 2
Edit: Didn't read your post thoroughly, sorry!
Sent from my GT-N5110 using xda app-developers app
edan1;423906edit: Didn't read your post thoroughly said:
No worries.
It happened again last night. Very strange. Might bring the tab to service.
Click to expand...
Click to collapse
Brought the N8 to the service center. Hardware problem - the connector/USB pin needs to be replaced. They said if they can't find me the replacement within a few days, they would recommend replacing the whole unit. Either way is good.
The brown looks tasty. I wonder...
wujae said:
Brought the N8 to the service center. Hardware problem - the connector/USB pin needs to be replaced. They said if they can't find me the replacement within a few days, they would recommend replacing the whole unit. Either way is good.
The brown looks tasty. I wonder...
Click to expand...
Click to collapse
my girlfriend had the same issue with her Note phone. having booked a time in with the samsung store service team, they then replaced the usb port for free and the phone was ready in just over an hour.
I was very impressed with the service.
Before leaving it in for service, you could simply try the following (have successfully used it on several different devices thus far)
1. Power down the device
2. Use a unused and DRY toothbrush to give the USB-port a thorough brush to remove possible dirt and built up oxides.
3. Connect the charger while the device is still powered off and check whether the battery-charging-icon shows up on the screen within a couple of seconds.
Samsung replaced the unit. Good for me.
Not a painless experience though as the people in the main Samsung office and the service center do not communicate with each other very well. Had to inject myself into the email conversations between them to simplify and clarify what they needed to do to help me, the customer.
@cybriks - the service center actually took out the part in question and tested it - it was indeed defective. Thanks for the tip - I use the same for cleaning all other USB ports of my other devices.

Wireless Charging no longer works after recent update - Galaxy Note 10 Plus

I have a factory unlocked SM-N975U1 Note 10+, using on AT&T's network. It recently had an update pushed to it (early April 2022) that I let install before I went to sleep, then the next day found that wireless charging no longer works. I suspect the update is the culprit - so a software glitch. I have tried everything listed here: https://tinyurl.com/yckk9mmr by The Droid Guy, from rebooting to refreshing the system cache, to no avail. The wireless charger in my truck, on my desk at home, and my husband's wireless charger - all of with which it worked perfectly before the update to charge the phone - all recognize the phone is there but the LED on each begins to flash rapidly, so I am certain it is something with the phone. I am about to try to root the phone so I can install Titanium Backup or try Nandroid then do a factory reset. Short of that option of last resort, do any of you have any idea what else could possibly be the issue here? The only other thing I can think of would be the fact that the back glass is cracked, but has been for a while now, so while I could see correlation, I do not see causation. But I am by no means anywhere close to being an expert, so I may be wrong on that point. Any advice or suggestions would be greatly appreciated! I do not want to incur the expense of a repair from Samsung, and am considering perhaps just getting a Qi receiver - the type you'd add to a phone between the phone and case to add wireless charging to any phone. If nothing else, if you have any recommendations on that point as well they would be most welcome.
Thank you in advance for your time and assistance.
Could be a battery failure. Get the rear cover replaced and the phone inspected for damage.
Replaced battery if it capacity is less than 80% of when new ie SOT.
Updates can break things and make troubleshooting more difficult. This could've been caused by the update or be purely coincidental.
bdh1975 said:
I have a factory unlocked SM-N975U1 Note 10+, using on AT&T's network. It recently had an update pushed to it (early April 2022) that I let install before I went to sleep, then the next day found that wireless charging no longer works. I suspect the update is the culprit - so a software glitch. I have tried everything listed here: https://tinyurl.com/yckk9mmr by The Droid Guy, from rebooting to refreshing the system cache, to no avail. The wireless charger in my truck, on my desk at home, and my husband's wireless charger - all of with which it worked perfectly before the update to charge the phone - all recognize the phone is there but the LED on each begins to flash rapidly, so I am certain it is something with the phone. I am about to try to root the phone so I can install Titanium Backup or try Nandroid then do a factory reset. Short of that option of last resort, do any of you have any idea what else could possibly be the issue here? The only other thing I can think of would be the fact that the back glass is cracked, but has been for a while now, so while I could see correlation, I do not see causation. But I am by no means anywhere close to being an expert, so I may be wrong on that point. Any advice or suggestions would be greatly appreciated! I do not want to incur the expense of a repair from Samsung, and am considering perhaps just getting a Qi receiver - the type you'd add to a phone between the phone and case to add wireless charging to any phone. If nothing else, if you have any recommendations on that point as well they would be most welcome.
Thank you in advance for your time and assistance.
Click to expand...
Click to collapse
What happens when you charge with the usb c cable? Any warning message?
Is Samsung replacing these phones for this issue? I am so irritated. Just press the back of the phone hard and it will work again??? I remember the Fonz hitting the jukebox on Happy Days, but seriously on a $1,000 phone? Gimme a break.
I just had the same problem. Is this really a thing? I can't believe this is a known issue. I followed pressing just below the camera to the right of the back and now it works.
(see the post I found below).
There seems to be a problem with the wireless assembly’s contact to the
mother board which has a temp sensor attached. Give your phone a gentle
press on the back just under the camera and a little bit to the right.
This is just a temporary fix as the wireless charger will probably lose
contact again. Hope this helps.
From: https://de.ifixit.com/Antworten/Ansehen/644492/note+10+temperature+too+low
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level 3
BlackberryOne4579
·7 mo. ago
Thanks! This worked for me! Pressed on it a bit and something made a little click and boom it works
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level 4
Beb0p27
·7 mo. ago
No problem! Glad it worked!
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https://www.reddit.com/user/fwmccabe/
level 3
fwmccabe
·7 mo. ago
My Galaxy Note10+ quit wirelessly charging yesterday. I tried this and it worked! Thanks!
If I recall correctly the coil for wireless charging on the N10+ is connected by a ribbon cable. It may have become detached. Unlike the contact points Samsung used for the GPS antenna like on the S4 they should not fail.
Always use a good case to protect the N10+ from high G loading during drops as they can damaged the mobo or knock connectors loose even if there's no apparent outside damage. These are relatively heavy phones that wuv to corner impact when dropped.
Thank you for responding!
Weird, I have never dropped it. Its brand new and I have a good case on it at all times. Maybe it was just loose to begin with? Will this fix it for good as long as it doesn't get jarred loose?
So you are saying the contact points like the S4 would fail and this ribbon cable should not fail, just can come loose?
What does "wuv to corner impact" mean?
Tenacious--M said:
Thank you for responding!
Weird, I have never dropped it. Its brand new and I have a good case on it at all times. Maybe it was just loose to begin with? Will this fix it for good as long as it doesn't get jarred loose?
So you are saying the contact points like the S4 would fail and this ribbon cable should not fail, just can come loose?
What does "wuv to corner impact" mean?
Click to expand...
Click to collapse
The S4 had point contacts that were held in place by pressure and could corrode over time, completely different from a ribbon connector.
Whatever is loose or broken will likely need to be serviced eventually.
I wouldn't sweat, I never used wireless charging on my N10+'s, don't even know if it works. Cable charging is superior, faster and the C port socket on the N10+ is robust. Good for many thousands of cycles.
Tenacious--M said:
What does "wuv to corner impact" mean?
Click to expand...
Click to collapse
Wuv is love with a mean twist added...
Oh, lol!
Would pressing harder on the recommended spot possibly get it to mount down firmly to where it wont have constant problems? Or will it just get worse?
Tenacious--M said:
Oh, lol!
Would pressing harder on the recommended spot possibly get it to mount down firmly to where it wont have constant problems? Or will it just get worse?
Click to expand...
Click to collapse
Have the rear cover pulled and see what you got.
The coil assembly may have failed.
If the battery is near 80% of its original capacity then replace that then too. This phone is too valuable to be mucking with it by pressing on the rear cover... not a good plan.
So guess what? I had recently purchased this unit as NEW, Sealed with 1 year factory warranty with on eBay. Seller had good feedback so I thought I could trust them. I was so perturbed with this charging issue after only have it for two weeks that I got with Samsung Support. I figured I was covered since it was new, sealed and had a 1 year warranty with Samsung. They verified that this phone was activated April of 2020 and the warranty expired April 2021. He also said he can see that the battery life has been used to where it only has about 50% of the potency it had when it was new. Total fraud!!!
Tenacious--M said:
So guess what? I had recently purchased this unit as NEW, Sealed with 1 year factory warranty with on eBay. Seller had good feedback so I thought I could trust them. I was so perturbed with this charging issue after only have it for two weeks that I got with Samsung Support. I figured I was covered since it was new, sealed and had a 1 year warranty with Samsung. They verified that this phone was activated April of 2020 and the warranty expired April 2021. He also said he can see that the battery life has been used to where it only has about 50% of the potency it had when it was new. Total fraud!!!
Click to expand...
Click to collapse
Contact your bank and see if you can return it and have the bank do a charge back. Your state attorney general's office may be able to help as well but I would go with the first option and a full cash refund.
I do know a reliable vendor for new ones if you need that contact. I've used them. A1.
Thank you, I sure do appreciate that. Yes, I would love your contact if you would be so kind.

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