Anybody else's phone get really buggy after the June Update? My camera app is regularly not opening or just staying with a black screen.
Photos app is also crashing alot.
Clearing cache doesn't seem to work, a reset usually works. Big pita.
Are you sure your update wasn't corrupted (OTA, OTA sideload, factory image)? If it was done with a file, did you verify the checksum? I have had no issues with June (coming from May via factory image flash-all without -w).
Demolition49 said:
Anybody else's phone get really buggy after the June Update? My camera app is regularly not opening or just staying with a black screen.
Photos app is also crashing alot.
Clearing cache doesn't seem to work, a reset usually works. Big pita.
Click to expand...
Click to collapse
All good here
I did factory flash with wipe
i was overdue
Related
System Update after factory reset
Had some lag did a factory reset on reboot it first did a system update then the reset but i
dont see any change in version. But it resolved my lag issues.
I did a factory reset.. But it did not do a system update.. The only update I have seen is for automatic security updates... Most people who have posted on XDA have not allowed that to turn on...
Night_Watcher said:
I did a factory reset.. But it did not do a system update.. The only update I have seen is for automatic security updates... Most people who have posted on XDA have not allowed that to turn on...
Click to expand...
Click to collapse
No this wasn't a security update this was a system update in installed literally same screen as reset screen ... it was a spinning something said system update .. system update complete then went android robot with atomic belly and did factory reset....
No version change or anything else i noticed except lag is gone either reset ot update either way it fixed my issue.
My camera encountered a fatal error after Android Pie update but I'm still able to use Snapchat. I'm using a brand new Pixel 2 Xl and right after I updated to Pie yesterday I haven't been able to connect to my stock camera. Has anyone else been experiencing this?
Aerro47 said:
My camera encountered a fatal error after Android Pie update but I'm still able to use Snapchat. I'm using a brand new Pixel 2 Xl and right after I updated to Pie yesterday I haven't been able to connect to my stock camera. Has anyone else been experiencing this?
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Click to collapse
Try clearing data/cache
Then force stop
Then reboot phone
What he said in the post above. Had the same issue on DP4. It fixed it. Reboot after you clear.
I had the same issue. I didn't think about clearing the camera app cache. I flashed the factory stock 9.0 image, and the problem disappeared.
I've done all of the above I cleared cache and data with a restart I also updated OTA if that wasn't mentioned. I've also done a factory reset with Android Pie and still getting the crash prompt.
Aerro47 said:
I've done all of the above I cleared cache and data with a restart I also updated OTA if that wasn't mentioned. I've also done a factory reset with Android Pie and still getting the crash prompt.
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Click to collapse
Not cool
Sounds like a hardware issue now.
I have this issue also and no fix with it, it's hardware, at least on mine, I have try a couple things, wiping, deleting, flashing, restoring, even downgrade to Oreo and still freezing and rebooting when try to open the app and camera.
This start to happen when I update to September update.
I contacted Google support and the most rare question it was; What was the camera app version I have?ñ mine is 5.3 I said, so then he/she told me that is going to send me a replacement.
I am thinking that they know what this issue is and probably there's no fix for it with the software, only change the camera or whatever is the problem with the board.
Here are some screenshots:
Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA
frantek said:
Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA
Click to expand...
Click to collapse
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.
41rw4lk said:
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.
Click to expand...
Click to collapse
Thanks. Tried all this already. May be it's liked to my WiFi problem as it seems to be "better" now. If the problem persists I think I will try to factory reset it ...
It's been several days since a lot of Google apps, and others will not update. It'll download 99% then stop.
I thought it was because I was on the January update, so I flashed the March image and still have this issue.
Anyone else having this problem?
Larzzzz82 said:
It's been several days since a lot of Google apps, and others will not update. It'll download 99% then stop.
I thought it was because I was on the January update, so I flashed the March image and still have this issue.
Anyone else having this problem?
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Click to collapse
Have you tried clearing play store app cache and data?
I have not. Some apps will update.
Larzzzz82 said:
I have not. Some apps will update.
Click to expand...
Click to collapse
Give it a shot. Your not going to hurt anything by doing so :good:
No joy..
Larzzzz82 said:
No joy..
Click to expand...
Click to collapse
Then try clearing play services cache & data.
That didn't work either.
Was on support chat and in doing what was instructed, the screen went almost black; with the brightness turned all the way up. Rebooted but couldn't reconnect to support. So I reset.
I received the latest AT&T update a week or so ago containing the 2.5 One UI update. After the update, I am experiencing some really strange issues with a variety of Google services.
1) Google Play Store updates are stalling. Most apps will download to a high percentage of completion (98% for example) and then just stall. If I leave the phone sit for a long time, eventually the updates will finish. This happens with every single app update or new download. I have 100GB free on the phone and it occurs on multiple networks (WIFI and AT&T).
2) GMail attachments won't download. They also stall at 0%.
3) I don't receive any incoming text messages when Google Messages Chat is enabled. Turning off chat and switching to SMS works though several texts say they failed to send and I have to retry (and they always end up going through). WIFI Calling is enabled.
4) Notifications from multiple apps are returning after I swipe them away. (Notification reminders is turned off in accessibility settings).
I did the usual - cleared cache in Google Play Store, Google Play Services, Google Services Framework, Download Manager. I cleared the cache after booting to recovery. When none of that fixed it, I completely reset my phone to factory conditions. Everything worked fine for 2 days and then today, all of the problems came back.
Everything else about the phone is normal as usual. I can't figure this one out and don't know what else to troubleshoot.
Try clearing the system cache on the boot menu.
blackhawk said:
Try clearing the system cache on the boot menu.
Click to expand...
Click to collapse
Is that the same thing as clearing the cache after booting to recovery? (Volume up and power button)
jkcarp94 said:
Is that the same thing as clearing the cache after booting to recovery? (Volume up and power button)
Click to expand...
Click to collapse
That's it. Can work like voodoo on lots of gremlins.
If that doesn't get it try clearing data on the Google apps. Might have to take it back to the stone age but probably not.
Reboot afterwards if you do. Playstore is a pain.
If the OS hasn't been reloaded since Q was flashed consider reloading to get a snappy clean load.
My 3rd OS load is the best.
Although I'm still running Pie, it's fast and very stable... lol, I like dinosaurs. I don't update a lot as it usually causes more problems than it solves.
I had cleared the cache from recovery before I factory reset and it didn't fix it. However, I just tried it again on the new rebuild and this time I cleared the cache 5 times in a row and then rebooted. It appears to have fixed all of the problems. I wonder if it was a bad app update to Google Play Services after the restoration to factory conditions?
jkcarp94 said:
I had cleared the cache from recovery before I factory reset and it didn't fix it. However, I just tried it again on the new rebuild and this time I cleared the cache 5 times in a row and then rebooted. It appears to have fixed all of the problems. I wonder if it was a bad app update to Google Play Services after the restoration to factory conditions?
Click to expand...
Click to collapse
Sometimes you're better off staying on the factory load versions. I never let auto updates run.
I keep Playstore disabled unless I want to use it or check for updates because of this and it also is a resource pig.
Manually doing it makes spotting the trouble maker easier.
I also keep backup copies of known good updates for system apks so that the factory load isn't my only recourse if a apk been updated more than once. APK Export is a great freeware app for doing this. Backup all your Playstore apps too for faster and easier reloads. Plus if Playstore discontinues the app, you still have it. Been boned by Playstore* once too often.
*sometimes the software goes greedy, gets sold or there's a licensing issue. Either way once it's gone having a known good copy makes life so much easier.
Hello,
The same thing is happening to me but for several months now. I am in Spain with Movistar. The only way I could get them to update the Google Play APPs was to switch my mobile to "safe mode" and from there it really works.
I'm going to try a factory reset, to see how it went.
Foguet said:
Hello,
The same thing is happening to me but for several months now. I am in Spain with Movistar. The only way I could get them to update the Google Play APPs was to switch my mobile to "safe mode" and from there it really works.
I'm going to try a factory reset, to see how it went.
Click to expand...
Click to collapse
A reload probably won't help. It will very likely reoccur.
It sounds like a 3rd* party apk is the culprit.
Find the root cause and correct it.
It may be just a setting issue in a 3rd party apk.
*they include carrier, Samsung and misc others you installed.