Safest way to re-lock bootloader - Google Pixel 2 XL Questions & Answers

What is the safest way to go about re-locking my bootloader? The reason I ask is that many apps on my phone just don't seem to work right, some refuse to open, some crash immediately upon opening, some I have to touch the screen multiple times to go back etc. Trying to figure out what the cause would be and thinking of re-locking the bootloader and factory resetting to see if that fixes it.
Thanks.

naiku said:
What is the safest way to go about re-locking my bootloader? The reason I ask is that many apps on my phone just don't seem to work right, some refuse to open, some crash immediately upon opening, some I have to touch the screen multiple times to go back etc. Trying to figure out what the cause would be and thinking of re-locking the bootloader and factory resetting to see if that fixes it.
Thanks.
Click to expand...
Click to collapse
Do the factory reset first before even thinking about locking the bootloader to see if that fixes things. Even then don't lock it!
However, if you must lock it, be full factory stock with no mods or root and stock recovery. Leave OEM unlocking and USB debugging ON until your finished locking it. Good luck to you.

naiku said:
What is the safest way to go about re-locking my bootloader? The reason I ask is that many apps on my phone just don't seem to work right, some refuse to open, some crash immediately upon opening, some I have to touch the screen multiple times to go back etc. Trying to figure out what the cause would be and thinking of re-locking the bootloader and factory resetting to see if that fixes it.
Thanks.
Click to expand...
Click to collapse
Don't relock the bootloader!! You'll just be asking for trouble and a possible brick. The problem you're having with apps has nothing to do with the bootloader being unlocked. If you're thinking of factory resetting then flash the stock firmware with fastboot. That'll accomplish the same thing and will also put a fresh system on your device.

Thanks, will try the factory reset first and avoid locking the bootloader if at all possible. I have my suspicions on the bootloader causing any issues with the apps, and sounds like it is not that, so am happy to leave it alone. Some of the apps it does not bother me, but for example I picked up a DJI drone and the DJI Go 4 app gets stuck in a loop constantly on my phone, yet works perfectly on my tablet. Figured trying getting the phone as close to factory as possible would be a place to start with figuring it out, just not looking forward to having to re-install all the apps!!

naiku said:
Thanks, will try the factory reset first and avoid locking the bootloader if at all possible. I have my suspicions on the bootloader causing any issues with the apps, and sounds like it is not that, so am happy to leave it alone. Some of the apps it does not bother me, but for example I picked up a DJI drone and the DJI Go 4 app gets stuck in a loop constantly on my phone, yet works perfectly on my tablet. Figured trying getting the phone as close to factory as possible would be a place to start with figuring it out, just not looking forward to having to re-install all the apps!!
Click to expand...
Click to collapse
Is your tablet on pie? There are apps that have not been updated to support pie os. I'm guessing a drone app hasn't been updated.

Good point, the tablet is not on Pie. Is there a way to check if an app is updated? For example Stringify does not open at all, just hangs on the splash screen until Android asks if I want to close it, yet my phone has a permanent notification that it's running (it used to open). IFTTT will open and work, but after I create a new applet, it shows recommended applets, but won't let me back out of that without clicking it dozens of times. There are other apps that just hang in random spots as well. Figure if I can quickly check if they are updated, that may help.

naiku said:
Good point, the tablet is not on Pie. Is there a way to check if an app is updated? For example Stringify does not open at all, just hangs on the splash screen until Android asks if I want to close it, yet my phone has a permanent notification that it's running (it used to open). IFTTT will open and work, but after I create a new applet, it shows recommended applets, but won't let me back out of that without clicking it dozens of times. There are other apps that just hang in random spots as well. Figure if I can quickly check if they are updated, that may help.
Click to expand...
Click to collapse
I don't know of a good way. I just looked at stringify in the play store and it seems lots of people are having issues, including one who specifically referenced it not working on pie.

Looks like a factory reset did the trick, both Stringify and DJI Go appear to be working, what is now causing me problems is that I no longer have Samsung Wear and cannot find it to install it, which without it, makes my watch all but useless.

naiku said:
Looks like a factory reset did the trick, both Stringify and DJI Go appear to be working, what is now causing me problems is that I no longer have Samsung Wear and cannot find it to install it, which without it, makes my watch all but useless.
Click to expand...
Click to collapse
Here is the link for it in apkmirror
https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=Galaxy+wear

Thanks, found that last night after some hunting around. Everything up and running now.

naiku said:
Thanks, found that last night after some hunting around. Everything up and running now.
Click to expand...
Click to collapse
No worries

Related

[Q] Constant crashes on Galaxy Nexus

Hi
I'm frustrated - my Galaxy Nexus just keeps on crashing, randomly. At first, I thought it had to do with non stable Roms like AOKP (build 23 or 25) or Codename Android (1.4.0). So I downgraded to Stock Rom 4.0.2 on my GSM system.
But it still keeps on crashing. With this, I mean that it reboots all of a sudden and I find myself back at the SIM PIN input screen.
With Codename Android and AOKP, it was so, that it hung "deeply". Ie. when I connected it to my Linux PC, nothing at all showed up in the syslog of the Linux system - normally, it shows that "something" got connected. Not even that happened. "Solution": remove battery…
Well… I know that this is a bit slim, but how/where might I start to debug the cause of the crashes?
I don't have any special hardware connected. Most often, it crashes, while I'm typing somewhere (Browsers (different ones: chrome, browser, dolphin), Google Mail, Google Talk, Google+). But it also happens, that it crashes in the middle of the night, when I'm certainly not typing.
How to debug?
About this phone:
My installed apps: on Google Docs or or pastehtml.com — I also tried trimming the list of installed apps down, but either I didn't trim enough, or it was in vain…
Well… As you might guess… I'm totally clueless…
Thanks,
Alexander
If you have the android development tools installed on ur computer, you could try just leaving the phone plugged in while the Logcat view is opened. Logcat displays a whole bunch of debug info which may help you out when the phone suddenly reboots itself.
Also when you downgraded the firmware to stock, did you also clear the cache partition? Have you tried doing a factory reset from the UI? Did you also downgrade your radio to stock? Things to keep in mind.
- chris
Hm.logcat. Most of the time, i am not near a computer, when it cradhes. Is there a way to continually store the logcat output on the device itself?
When i downgraded, i did a cache wipe. I also did cache wipes / factory resets, when i had the custom roms installed.
I also flashed the stock radio, yes. So that is not the reason, i would say.
It is also not related to the keyboard - i thought so first. So i switched from SlideIt to SwiftKeyX. No change. And it also crashes while i am not typing.
Alexander
If I were you, I'd go to complete stock. Stock rom, kernel, and radios. No extra apps and see if it's a hardware issue or not. But that's just me.
Well, loveubuntu, i see what youre saying, i really do, but this basically would mean, that i couldnt use the phone. And what good is a phone, that cannot be used?
I am already back to stock rom, stock kernel and stock radio.
Well if you're back to 100% stock, relocked and not rooted it could be one of two things. Hardware issue or an app.
Well, thanks, but it doesnt help much...
And, actually, it just occured to me, that it is.already known, that it mist be an app. Ive got the same crashes with custom rom/kernel and stock rom/kernel. This shows, that the crash isnt.related to rom/kernel.
But how to debug this? I cannot keep the smartphone connected to the pc to have logcat ru.ning all the time. When i am travelling, i just dont have a pc around...
Any ideas?
well ffs not 24 hours a day. They mean just plug it in and run a logcat while you're using it and try to force a crash. If you can capture a log of what happened when it crashed then you will know what's crashing it.
If you go back to 100% stock (as in, flash Google images) and it still crashes with no apps installed, its a hardware problem.
Uninstall your task killer while you're at at it...
I cannot force a crash - as I said, it happens randomly
As far as crash with no apps installed… Well… I guess it won't crash, because then I won't be using it. That advice really cannot be followed.
It's been suggested to relock and remove root. What would that do? Could that really have anything to do with it? Very hard to imagine.
Oh, why uninstall the Task Killer? Yes, it's installed, but not active (in the sense, that it does not kill any tasks automatically and I also don't usually kill tasks. System also crashed, when I didn't kill any tasks).
alexs77 said:
I cannot force a crash - as I said, it happens randomly
As far as crash with no apps installed… Well… I guess it won't crash, because then I won't be using it. That advice really cannot be followed.
It's been suggested to relock and remove root. What would that do? Could that really have anything to do with it? Very hard to imagine.
Oh, why uninstall the Task Killer? Yes, it's installed, but not active (in the sense, that it does not kill any tasks automatically and I also don't usually kill tasks. System also crashed, when I didn't kill any tasks).
Click to expand...
Click to collapse
re-locking and unrooting will help diagnose the problem as app related or hardware. You may have a lemon.
Also, if you know it's app related, then the solution is easy. Uninstall all the apps and start again. That's why I suggested a factory reset. You can factory reset being rooted and unlocked. You can backup with titanium backup first anything you may need or make a nandroid.
task killers cause these kinds of problems.
Had a very simler problem to this, on stock 4.0.2, tried rooting and installing custom rom to see if it fixed and didnt also lots of factory resets nothing helped! In the end i had to send it off to sammy, got it back same problem , off again they sent it back with the same problem , off AGAIN got it back on friday with ( oddly) a new screen and havent had a problem since.
My advice send it for repair, if its happening with different roms / stock or whatever its gotta be hardware
If you want a logcat that you dont need a pc for use " alogcat" free app from the market, helped me ( mine actually had hardware error on the logcat )

[Q] Help troubleshooting Google Play freeze after app install

I'd been using FF18 for quite a while without incident, but after upgrading to FI27 (not OTA, via the one-click method), Google Play is hanging the system immediately after successfully downloading and installing any given app. It puts me on the usual page allowing me to open the app, I press open, and wham, the system freezes until it reboots automatically about a minute later. The app that I installed then runs fine.
(In testing this several times, I should mention that one time I actually was able to open an app I just installed, but it hung about 10 seconds in, and the system rebooted as usual. It ran fine after that.)
I've searched around a bit for this and see that I'm hardly the first to encounter this issue. Sometimes it occurs when no recent update has been performed at all. Unfortunately, I haven't really found a solution yet. The best I've seen is to delete the data for Google Play and Download manager, and rebooting, which I've done to no effect. I've also tried uninstalling Google Play, but I think in this case that just leaves me with the same version that I had, the one that came with FI27 (in any case, that didn't help either).
How does one go about troubleshooting this type of problem? I suppose wiping out the phone and starting over would fix it, but I was hoping for more of a surgical rather than nuclear approach. After all, on a PC, you don't reformat when you have a problem with a program.
Have you tried wiping the data for google services framework?
sent from MY BAD A$$ ET4G
patrao_n said:
Have you tried wiping the data for google services framework?
Click to expand...
Click to collapse
I hadn't, but I did just now (there was just over 4MB there), along with a reboot following, and unfortunately it didn't help. Maybe Google Play services too, or something else?
Try deleting data for anything that says google play.
sent from MY BAD A$$ ET4G
You stated you upgraded so I'm assuming you didn't do a fresh install. Even if you did do a fresh install, restoring data & apps from an older version could cause problems. You should try a fresh load and work your way back from there.
Edit: Saw you did the one-click. Still think you should try a full wipe and try it again with a fresh load to see how it goes.
patrao_n said:
Try deleting data for anything that says google play.
Click to expand...
Click to collapse
I've now done that (though one or two had no data), along with the framework one you mentioned earlier, followed by a reboot, but it still happens. Arghh!
tdunham said:
You stated you upgraded so I'm assuming you didn't do a fresh install. Even if you did do a fresh install, restoring data & apps from an older version could cause problems. You should try a fresh load and work your way back from there.
Edit: Saw you did the one-click. Still think you should try a full wipe and try it again with a fresh load to see how it goes.
Click to expand...
Click to collapse
Yes, I chose the nodata FI27, since it said that it was good for same-version or upgrades (in this case, ICS to ICS), but I will choose the nuke-from-space one if there's no way out of this, though wouldn't just resetting to factory defaults at this point do the same thing?
It's a little bit disturbing that an issue with one app, albeit an important (though not essential) one, can require wiping the phone. If this were to come up again for some reason, maybe just one day out of the blue and not related to putting on a new ROM, it would be nice to know a way out.
Perhaps I can grab a log from somewhere with ADB?
rseiler said:
I've now done that (though one or two had no data), along with the framework one you mentioned earlier, followed by a reboot, but it still happens. Arghh!
Yes, I chose the nodata FI27, since it said that it was good for same-version or upgrades (in this case, ICS to ICS), but I will choose the nuke-from-space one if there's no way out of this, though wouldn't just resetting to factory defaults at this point do the same thing?
It's a little bit disturbing that an issue with one app, albeit an important (though not essential) one, can require wiping the phone. If this were to come up again for some reason, maybe just one day out of the blue and not related to putting on a new ROM, it would be nice to know a way out.
Perhaps I can grab a log from somewhere with ADB?
Click to expand...
Click to collapse
If you have a custom kernel with recovery make a backup. Or get one and do it and then do a full wipe and fresh load. That is the only way you'll know for sure.
Yes, I will, but I thought I'd live with it a while to see what I could learn.
I've found that opening the newly-installed app is not the issue: simply installing a new app is. If I wait on the "Open" screen right after an install, and do nothing, within a minute the system will freeze and reboot.
Interestingly, updating apps does not trigger the problem, as numerous apps have updated this week, even one that Google Play wanted me to approve manually. Go figure.
Anyway, I have a logcat of an example in case anyone is interested. In this case, I initiated an install at 15:26, which is when the log begins. It ends shortly after the reboot.
http://tny.cz/0b86937c

[Q] Is there a way to reset/wipe the AFTV to a brand new like condition?

Okay, I have noticed over many resets that the AFTV doesn't actually get rid of many files and doesn't not actually reset you to a pristine clean system like when you got it (but still rooted, etc).
For example, I had a problem recently with my HD connected to it, so I needed to redo my stuff. Did a data & cache wipe & factory reset, only had 2.5 GB free on my AFTV (without the HD connected, not doing that for now). Which doesn't bother me as much since it's rooted & I can go in and delete old stuff, though not everything.
The big problem is settings, for example, I had installed the various wallpapers & tweaks. And I had accidently installed that TV addons crap for kodi (was just looking for a tool to modify my settings from in the program, ended up with that installed). And after that installed, my AFTV will NOT go into sleep mode.
So after a factory reset & data/cache directorys wiped, I still can NOT go into sleep mode because those do NOT wipe everything.
So how can I get my AFTV back into some sort of pristine state it was before I started making these changes that do NOT seem to go away after resets?
nyder said:
Okay, I have noticed over many resets that the AFTV doesn't actually get rid of many files and doesn't not actually reset you to a pristine clean system like when you got it (but still rooted, etc).
For example, I had a problem recently with my HD connected to it, so I needed to redo my stuff. Did a data & cache wipe & factory reset, only had 2.5 GB free on my AFTV (without the HD connected, not doing that for now). Which doesn't bother me as much since it's rooted & I can go in and delete old stuff, though not everything.
The big problem is settings, for example, I had installed the various wallpapers & tweaks. And I had accidently installed that TV addons crap for kodi (was just looking for a tool to modify my settings from in the program, ended up with that installed). And after that installed, my AFTV will NOT go into sleep mode.
So after a factory reset & data/cache directorys wiped, I still can NOT go into sleep mode because those do NOT wipe everything.
So how can I get my AFTV back into some sort of pristine state it was before I started making these changes that do NOT seem to go away after resets?
Click to expand...
Click to collapse
Theres a way but it might risk losing root and i wouldn't want to root from scratch on this box.
I doubt its the tvaddons thats causing it to not sleep. Make sure you set the shutdown timer in kodi to quit. If it still doesn't sleep go to aftv homescreen and click display then set screensaver start time to "never". Im not sure why but this has worked for some users.
KLit75 said:
Theres a way but it might risk losing root and i wouldn't want to root from scratch on this box.
I doubt its the tvaddons thats causing it to not sleep. Make sure you set the shutdown timer in kodi to quit. If it still doesn't sleep go to aftv homescreen and click display then set screensaver start time to "never". Im not sure why but this has worked for some users.
Click to expand...
Click to collapse
Before TVaddons, my AFTV went into sleep mode no problem. After that it didn't. While it may not be the cause, it's pretty funny how it was the only change and after it sleep mode no longer worked. (I'm not knocking the tvaddons, it seemed cool, even suggested it to a friend who's into that stuff, it's just not what I need and I thought i was just installing a configuration tool, not some big package thingy)
But besides all that, I did a factory reset, that stuff shouldn't be an issue.
I currently have the bootloader installed (paritial bootloader i think) and Rbox's 51.1.4.0_user_514006420 installed.
If for me to clear my system completely needs me to reroot it, I have no problem with that. I still have updates turned off on my router.
I would just like to get it to a completely clean state seeing as factory reset doesn't do that. TBH, I'm sort of surprised that the factory reset doesn't actually clear everything, first device I've had where that has happened.
Anyways, any suggestions/ideas on it would be great.
thanks
My Kodi was set to Off, and I am trying the screensaver turned off now. One thing I want to point out was that after the reset and I reinstalled Kodi, it still had the settings for my networked drive in it, even though it did the "setuping up for first time" thingy. Just more proof that the factory reset sucks by not deleting everything that doesn't belong.
Turning the screensaver off didn't make sleep mode come back on right away, but some hours later I noticed that it finally had gone into sleep mode.
nyder said:
Before TVaddons, my AFTV went into sleep mode no problem. After that it didn't. While it may not be the cause, it's pretty funny how it was the only change and after it sleep mode no longer worked. (I'm not knocking the tvaddons, it seemed cool, even suggested it to a friend who's into that stuff, it's just not what I need and I thought i was just installing a configuration tool, not some big package thingy)
But besides all that, I did a factory reset, that stuff shouldn't be an issue.
I currently have the bootloader installed (paritial bootloader i think) and Rbox's 51.1.4.0_user_514006420 installed.
If for me to clear my system completely needs me to reroot it, I have no problem with that. I still have updates turned off on my router.
I would just like to get it to a completely clean state seeing as factory reset doesn't do that. TBH, I'm sort of surprised that the factory reset doesn't actually clear everything, first device I've had where that has happened.
Anyways, any suggestions/ideas on it would be great.
thanks
My Kodi was set to Off, and I am trying the screensaver turned off now. One thing I want to point out was that after the reset and I reinstalled Kodi, it still had the settings for my networked drive in it, even though it did the "setuping up for first time" thingy. Just more proof that the factory reset sucks by not deleting everything that doesn't belong.
Turning the screensaver off didn't make sleep mode come back on right away, but some hours later I noticed that it finally had gone into sleep mode.
Click to expand...
Click to collapse
Glad its working. All my other devices use twrp and I do full wipes all the time but given the sensitive nature of rooting and keeping root on this box I'm not 100%certain how to advise. In twrp I'd do advanced wipe then check off everything and swipe. Then I'd reboot to recovery and push the ROM back to my device and the root process is simple and straightforward. Common sense tells me since rbox's ROMs are prerooted it would be simple but the way it was described to me awhile back seemed pretty tedious. I wouldn't mind getting a clear method to the op's question if anyone has it...
But a little insight into why I wanted to know--like you I thought I had installed some malware that caused glitches. It turned out to be something totally unrelated and a full factory reset would've been unnecessary. However, a guide on how to do a clean install might be useful if it doesn't run a high risk of losing root or bricking.
doess anyone have an answer on this yet? I am having some problems with different functions within kodi & factory reset doesn't do the trick. I've factory reset, reinstalled KODI & still had my old setup there & functioning! Fresh Start & factory reset still doesn't solve my issue.
I've been having a similar issue with a game. Hungry Shark Evolution. Somehow, the data has been corrupt and the game won't load beyond the splash screen. I recently upgraded to the latest Rbox pre-root after doing a factory reset. Not everything was deleted. I have also disabled the GameCircle whipser sync, so that if the data was stored there, it wouldn't be reinstalled upon a reset, but that didn't clear it either. I'm fairly certain other items remained as well after the factory reset/upgrade. I don't mind loosing root and having to start completely from scratch. Anyone have a full solution? I'm hoping that the upgrade to 5.0.5 might fully wipe it. Awaiting Rbox's pre-root.
*I also have noticed my FTV won't go into sleep mode. I did install the TV Addons as well, but have since removed it.

Help needed asap. Google framework crashing

So this morning when I woke up, and checked my email, I got a notification for "google services framework not working" however the phone seemed to be normal. I rebooted it, unlocked it, and pretty much the phone is nonoperational. I keep getting notifications, that can not be cleared for " framework failing", "launcher failing", etc. Which makes it nearly impossible to navigate anywhere because they are in rapid succession.
Phone is a Pixel 2xl on the stock rom, never been rooted, etc. I am not sure what to even do at this point.
Any help would be much appreciated as this is my only device.
Useraccount99 said:
So this morning when I woke up, and checked my email, I got a notification for "google services framework not working" however the phone seemed to be normal. I rebooted it, unlocked it, and pretty much the phone is nonoperational. I keep getting notifications, that can not be cleared for " framework failing", "launcher failing", etc. Which makes it nearly impossible to navigate anywhere because they are in rapid succession.
Phone is a Pixel 2xl on the stock rom, never been rooted, etc. I am not sure what to even do at this point.
Any help would be much appreciated as this is my only device.
Click to expand...
Click to collapse
About the only thing you can do is a factory reset to see if it remedies the situation. Or, side load the OTA through stock recovery. The first will wipe your data, the 2nd won't. So backup what you can in either case before you start.
Badger50 said:
About the only thing you can do is a factory reset to see if it remedies the situation. Or, side load the OTA through stock recovery. The first will wipe your data, the 2nd won't. So backup what you can in either case before you start.
Click to expand...
Click to collapse
Thanks. What is the best means of backing it up at this point? How do I side load the OTA? I have not really messed with this phone at all so I am pretty ignorant when it comes to these things
Useraccount99 said:
Thanks. What is the best means of backing it up at this point? How do I side load the OTA? I have not really messed with this phone at all so I am pretty ignorant when it comes to these things
Click to expand...
Click to collapse
You can find how to side load OTA's here....https://developers.google.com/android/ota
Google backup/restore will get you close to being back to normal. However, you will lose some app data. So whatever personal data you have, it's best to back it up on your pc.
Badger50 said:
You can find how to side load OTA's here....
Google backup/restore will get you close to being back to normal. However, you will lose some app data. So whatever personal data you have, it's best to back it up on your pc.
Click to expand...
Click to collapse
Thanks! I will have to figure out how to back up to PC as I can't navigate to the back up screen on the phone.
Badger50 said:
You can find how to side load OTA's here....https://developers.google.com/android/ota
Google backup/restore will get you close to being back to normal. However, you will lose some app data. So whatever personal data you have, it's best to back it up on your pc.
Click to expand...
Click to collapse
What would be the most efficient way to back up photos? Really that is the only thing I would like to backup.
Google Photos. It automatically backs up images found in the Camera or DCIM folder on your internal storage space.
Badger50 said:
You can find how to side load OTA's here....https://developers.google.com/android/ota
Google backup/restore will get you close to being back to normal. However, you will lose some app data. So whatever personal data you have, it's best to back it up on your pc.
Click to expand...
Click to collapse
Strephon Alkhalikoi said:
Google Photos. It automatically backs up images found in the Camera or DCIM folder on your internal storage space.
Click to expand...
Click to collapse
I can't use the phone though. I need to be able to do it from a PC or elswhere.
I got abd connected but I can't authorize the phone because the authorization pop up is behind the notification for failed google services. is there anyway around this?
Useraccount99 said:
I can't use the phone though. I need to be able to do it from a PC or elswhere.
I got abd connected but I can't authorize the phone because the authorization pop up is behind the notification for failed google services. is there anyway around this?
Click to expand...
Click to collapse
Can you even get to your phone settings? If so, you may trying clearing app cache and data for Google play service and Google services framework like you see in the pic. Then if successful, reboot your device and see what happens.
I finally got the sideload to work, and it is still doing the same thing Only factory reset is left.
Badger50 said:
Can you even get to your phone settings? If so, you may trying clearing app cache and data for Google play service and Google services framework like you see in the pic. Then if successful, reboot your device and see what happens.
Click to expand...
Click to collapse
Yea, I can finagle my way there, but it doesn't do anything when I clear it.
I think my only hope at this point is to try and get my pics off it and factory reset.
How do I factory reset through adb? I navigated to the factory reset menu on the phone but the reset button is greyed out. I tried to do adb shell recovery --wipe_data and that didn't work.
Any advice how to reset through adb?
Useraccount99 said:
How do I factory reset through adb? I navigated to the factory reset menu on the phone but the reset button is greyed out. I tried to do adb shell recovery --wipe_data and that didn't work.
Any advice how to reset through adb?
Click to expand...
Click to collapse
Either do it through the settings menu on your phone, or go into stock recovery using the power and volume buttons. Hold power + volume down for about 10 seconds, then when the bootloader screen comes up, use the volume down button to get to recovery, then press power to enter recovery. Once you see the android lying on his back, hold power + volume up simultaneously, then release volume. This part can get a little tricky, so be patient :good:
One additional piece of advice is to attempt to load the OS in "safe mode". You can find the method and more information HERE. As you can enter/load the OS (albeit the error messages get in the way), you should be able to get to the power-off/shutdown settings and might be able to load up the system in "safe mode"... I think it's worth a try...
good luck and hope this helped some....

com.android.phone keep stopping

Keep getting this error on my phone.
There is not error when running on safe mode.
I have already perform factory reset but it doesn't help.
It is T-Mobile Stock ROM.
com.android.phone keeps stopping
I'm getting the same thing this morning. It wasn't happening yesterday. I'm using a Galaxy Note 20 Ultra, stock ROM, T-mobile carrier.
ktmcmo said:
Keep getting this error on my phone.
There is not error when running on safe mode.
I have already perform factory reset but it doesn't help.
It is T-Mobile Stock ROM.
Click to expand...
Click to collapse
Hard resets are good for Trojans, worms, viruses and old loads but most times not much more.
If it's a software or settings issue you will likely toggle it again on the new load. Track it down and learn.
Be patient and keep observing the behavior/doing google searches/trying different things until you sort it out.
PD MDM is useful as you can block packages and also easily clear caches and data.
https://www.google.com/amp/s/www.minitool.com/amp/android-recovery/com-android-phone-stopped.html
Disable automatic updates; destroyer of worlds. Set apps back to their factory load. It may be one of the Google updates... and as always clear the system cache on the boot menu.
This started happening on my wife's S10+ with factory T-mobile September update. Performed a factory reset, it started happening again later that night. I then tried reloading the factory OS through Odin and the problem again came back later in the night.
There has to be something with some software or setting trying to pull a network setting or something. No problem in safe mode, but no apps really load.
She ended up going to T-mobile store and upgrading to S20+ . Hope it doesn't come back!
EzEddie said:
This started happening on my wife's S10+ with factory T-mobile September update. Performed a factory reset, it started happening again later that night. I then tried reloading the factory OS through Odin and the problem again came back later in the night.
There has to be something with some software or setting trying to pull a network setting or something. No problem in safe mode, but no apps really load.
She ended up going to T-mobile store and upgrading to S20+ . Hope it doesn't come back!
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•Added: this sounds like an update induced issue. Reset any associated apks back to factory load but don't reload OS, lol.
It could be a Google system apk.
Shotgun get it done... you can update them latter.
Reloads are not the solution most times; techs are either inept, lazy and maybe just enjoy screwing with customers. Of course they wuv selling new phones too.
Only persistent is omnipotent...
Clear the app cache in Samsung Device Care>memory.
When you see it go south go back to there and see which apks just loaded (most recent are at the top).
Many times you can get useful clues like this to find really nasty little misbehaving monsters.
Developer options>running apps/cache may useful too.
Use a package blocker like PD MDM to interrogate suspect apks. Lol trial by fire.
Try disabling it, if that gets it then try enabling it again but clear the cache*, if that doesn't get it try clearing data. Or you may need to leave it disable or uninstall it.
Again turn off all autoupdates so if it's one of those you see it go south when -you- update it. Most updates are overrated anyway... some are destroyers of worlds.
*clearing cache/data in settings leaves behind what I assume are nulls. PD MDM were completely clears these. This can be very useful with system apks.
Best to use this app for troubleshooting because of this. It's saved me from a reload more then once.

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