Develop Bugs

Jelly Bean Freeze Issue

I updated to Jelly Bean 4.1.1 using Eftrant's method and did a complete wipe, re-installed and setup every application/game from the market but I've noticed that when I access places like Apps under Settings menu, using programs like Quick App Manager, the phone freezes or hangs. This problem was pretty bad in 4.1 but 4.1.1 seems to have improved it just a bit (not freezing/restarting as much). I thought that this was an application specific problem but doesn't look like it. Anybody having the same issue and have a solution/workaround?
Just to be clear, when I was running ICS the phone did not have a single instance of Freeze or Restart, I've been using this phone since January, so, it is not a problem with my phone either, just with the Jelly Bean update and the issue doesn't happen all the time only sometimes.

Have you tried doing a factory reset and running it without very many apps to see if it helps?

I have the same problem with Stock 4.1.1. Nothing helps (Full Wipe, No own Apps installed, Wipe cache, etc.). It randomly occurs in Settings/Apps. The Phone freezes and needs 1 Minute - Then "Settings isn't responding. Do you want to close it?"
To reproduce the problem: Slide in Settings/Apps from "DOWNLOADED" to "RUNNING" to "ALL" and back - a few times. Sometime the phone freezes.

Does it freeze at all with no apps installed? Can you pinpoint the freezes to a certain type of thing you're doing?

martonikaj said:
Does it freeze at all with no apps installed? Can you pinpoint the freezes to a certain type of thing you're doing?
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No, unfortunately not. With absolutely no apps installed the problem occurs less times but it is not gone. I think there is a bug.
---------- Post added at 09:36 AM ---------- Previous post was at 09:28 AM ----------
Can anyone try to reproduce the issue? It seems to occur only after a full wipe and some apps installed.
Slide in Settings/Apps from "DOWNLOADED" to "RUNNING" to "ALL" and back - a few times. Sometime the phone freezes.

It also happens when you try to clear data/clear cache of a certain application like Browser, Gmail, Gallery, or any of the stock apps. A mentioned earlier the frequency of the phone freezing reduces if there are no applications installed. This definitely seems to be a bug that occurs when a lot of data about all the applications is being pulled at once. You can replicate the issue if you install an app like Quick App Manager which scans all apps when the app is started.

wessonster said:
It also happens when you try to clear data/clear cache of a certain application like Browser, Gmail, Gallery, or any of the stock apps. A mentioned earlier the frequency of the phone freezing reduces if there are no applications installed. This definitely seems to be a bug that occurs when a lot of data about all the applications is being pulled at once. You can replicate the issue if you install an app like Quick App Manager which scans all apps when the app is started.
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Thank you for the Info!

It was happening on my GN too. But now it's fine.
I used to flash 4.0.4 factory image and OTA to 4.1.1 many times(more than 6). It was fine without any app installed from google play. After about 60 apps, freeze in setting-apps. Jump in an app detail, back, in another, freeze.
Now it' OK. But unfortunately, I don't know which setting fixed it. I try a lot.
Do you use flipboard? Or any large number of fragment files in sdcard/android/ ? Try to clean. Set flipboard to use internal storage.
If freeze again, er.....the last method. wipe cache, factory reset, flash 4.0.4, install apps and then OTA 4.1.1. Instead of OTA 4.1.1 and then install apps.
hope you can understand my English, and this can help you.

bynature said:
It was happening on my GN too. But now it's fine.
I used to flash 4.0.4 factory image and OTA to 4.1.1 many times(more than 6). It was fine without any app installed from google play. After about 60 apps, freeze in setting-apps. Jump in an app detail, back, in another, freeze.
Now it' OK. But unfortunately, I don't know which setting fixed it. I try a lot.
Do you use flipboard? Or any large number of fragment files in sdcard/android/ ? Try to clean. Set flipboard to use internal storage.
If freeze again, er.....the last method. wipe cache, factory reset, flash 4.0.4, install apps and then OTA 4.1.1. Instead of OTA 4.1.1 and then install apps.
hope you can understand my English, and this can help you.
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"install apps and then OTA 4.1.1. Instead of OTA 4.1.1 and then install apps" fix the problem but i want to use a Custom ROM....
The Issue is listed on: code.google.com/p/android/issues/detail?id=35101

It's weird. Such an easy freeze and so few reports about it.

bynature said:
It's weird. Such an easy freeze and so few reports about it.
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Well I have the same problem. It generally happens to me after I delete apps via settings...apps.

enough to make me quit cell phones
Happens on my nexus constantly. Verizon has sent me two replacements, which I sent back because they did the same thing, with or without any apps installed. All have had 4.1.1. This problem does not occur on 4.0.4, which I have flashed to the devices after upgrading to 4.1.1 just to run some tests. There is clearly a bug in the vzw 4.1.1 update. It is very, very frustrating and happens regardless of the apps we try to force close, clear cache, etc. They do not have to be google apps as someone has posted. I can easily duplicate the issue and it has been witnessed by two different corporate locations across four reps. I hope we can get a flashable 4.1.2 update soon, I've tried a 4.1.2 rom briefly and have not had the phone freeze at all.

Happens to me. I re flashed the rom and all went wrll
Swyped on my Galaxy Nexus running AOKP with Franco Kernel

Logcat/dmesg or it didnt happen.
Sent from my i9250

bk201doesntexist said:
Logcat/dmesg or it didnt happen.
Sent from my i9250
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Funny.
Though it seems that logcat doesn't even log the problem, the phone is frozen solid for a couple minutes when it does freeze. I'll pull a logcat.
Sent from my Galaxy Nexus using XDA Premium via Verizon Wireless

del

And dmesg?
You people think its easy to troubleshoot these "freezes", and come in here without anything other than "i've tried a few roms and it still happens"
Sent from my i9250

del

[Q] All of the apps on my phone force close automatically, could it be the battery?

This is quite annoying
Every time I turn on my phone, all of the apps that start when my phone boots force close. I'm not able to send a text or even use the dialer. I'm able to browse my home screen, but when I try to run an app, either it will run for a bit and then force close, or it will close as soon as I open it. The battery I have is bad, which results in my phone turning off randomly, I know it's a bad battery because I've had this issue before and replacing the battery solved it.
Today I tried to use soundhound and while it was "listening" the phone decided to turn off. No surprise. However, when I rebooted it, none of my apps were able to run. I get the "Unfortunately, x has stopped working..." and am forced to close the app. I'm not able to do anything on my phone. I can still receive texts, I'm unable to respond to them. I should be getting a new battery in the mail any day now, and I'm hoping it will solve the issue.
I'm running cm9 beta 1. I've cleared the cache and the d-cache.
Could the battery be the cause of this? Any suggestions?

I'm gonna try to temp boot to EL29. Mobile ODIN doesn't work, am I able to use ODIN 1.85 on my computer instead? I would install the direct boot v3 file under the PDA option right?
EDIT: The apps seemed to have worked when under a temp boot of EL29. I'm gonna do a fresh install to see if that does the trick

I doubt its the battery. Maybe a corrupted install. Download files to pc if possible then xfer to phone. Verify md5 before flashing. You can get software from sourceforge if needed.

The fresh install did the trick. Still not sure how this happened, but whateva. I don't need a new phone

That's good sometimes you just get a bad flash or flash a mod that just messes things up. I have flashed things that worked perfectly for others and my phone got jacked. Its all part of the game. I keep a recent one click on my laptop just in case.

It sounds like when you installed your rom you forgot to wipe data/factory rest or when you restored app backups you installed data with system apps from a TWiz rom. When restoring backed up apps you can usually restore data for system apps from TWiz > TWiz or AOSP/CM > AOSP/CM as long as they are on the same build ie ICS > ICS or JB>JB etc. You can restore data for user apps safely regardless of rom they were backed up on. But the FC issue comes from incompatible system data it screws up the system process and causes apps to FC when it tries to load the data
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device

[Q] Help troubleshooting Google Play freeze after app install

I'd been using FF18 for quite a while without incident, but after upgrading to FI27 (not OTA, via the one-click method), Google Play is hanging the system immediately after successfully downloading and installing any given app. It puts me on the usual page allowing me to open the app, I press open, and wham, the system freezes until it reboots automatically about a minute later. The app that I installed then runs fine.
(In testing this several times, I should mention that one time I actually was able to open an app I just installed, but it hung about 10 seconds in, and the system rebooted as usual. It ran fine after that.)
I've searched around a bit for this and see that I'm hardly the first to encounter this issue. Sometimes it occurs when no recent update has been performed at all. Unfortunately, I haven't really found a solution yet. The best I've seen is to delete the data for Google Play and Download manager, and rebooting, which I've done to no effect. I've also tried uninstalling Google Play, but I think in this case that just leaves me with the same version that I had, the one that came with FI27 (in any case, that didn't help either).
How does one go about troubleshooting this type of problem? I suppose wiping out the phone and starting over would fix it, but I was hoping for more of a surgical rather than nuclear approach. After all, on a PC, you don't reformat when you have a problem with a program.

Have you tried wiping the data for google services framework?
sent from MY BAD A$$ ET4G

patrao_n said:
Have you tried wiping the data for google services framework?
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I hadn't, but I did just now (there was just over 4MB there), along with a reboot following, and unfortunately it didn't help. Maybe Google Play services too, or something else?

Try deleting data for anything that says google play.
sent from MY BAD A$$ ET4G

You stated you upgraded so I'm assuming you didn't do a fresh install. Even if you did do a fresh install, restoring data & apps from an older version could cause problems. You should try a fresh load and work your way back from there.
Edit: Saw you did the one-click. Still think you should try a full wipe and try it again with a fresh load to see how it goes.

patrao_n said:
Try deleting data for anything that says google play.
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I've now done that (though one or two had no data), along with the framework one you mentioned earlier, followed by a reboot, but it still happens. Arghh!
tdunham said:
You stated you upgraded so I'm assuming you didn't do a fresh install. Even if you did do a fresh install, restoring data & apps from an older version could cause problems. You should try a fresh load and work your way back from there.
Edit: Saw you did the one-click. Still think you should try a full wipe and try it again with a fresh load to see how it goes.
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Click to collapse
Yes, I chose the nodata FI27, since it said that it was good for same-version or upgrades (in this case, ICS to ICS), but I will choose the nuke-from-space one if there's no way out of this, though wouldn't just resetting to factory defaults at this point do the same thing?
It's a little bit disturbing that an issue with one app, albeit an important (though not essential) one, can require wiping the phone. If this were to come up again for some reason, maybe just one day out of the blue and not related to putting on a new ROM, it would be nice to know a way out.
Perhaps I can grab a log from somewhere with ADB?

rseiler said:
I've now done that (though one or two had no data), along with the framework one you mentioned earlier, followed by a reboot, but it still happens. Arghh!
Yes, I chose the nodata FI27, since it said that it was good for same-version or upgrades (in this case, ICS to ICS), but I will choose the nuke-from-space one if there's no way out of this, though wouldn't just resetting to factory defaults at this point do the same thing?
It's a little bit disturbing that an issue with one app, albeit an important (though not essential) one, can require wiping the phone. If this were to come up again for some reason, maybe just one day out of the blue and not related to putting on a new ROM, it would be nice to know a way out.
Perhaps I can grab a log from somewhere with ADB?
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Click to collapse
If you have a custom kernel with recovery make a backup. Or get one and do it and then do a full wipe and fresh load. That is the only way you'll know for sure.

Yes, I will, but I thought I'd live with it a while to see what I could learn.
I've found that opening the newly-installed app is not the issue: simply installing a new app is. If I wait on the "Open" screen right after an install, and do nothing, within a minute the system will freeze and reboot.
Interestingly, updating apps does not trigger the problem, as numerous apps have updated this week, even one that Google Play wanted me to approve manually. Go figure.
Anyway, I have a logcat of an example in case anyone is interested. In this case, I initiated an install at 15:26, which is when the log begins. It ends shortly after the reboot.
http://tny.cz/0b86937c

[Q] How to Log What Apps Run and Startup

Lately my phone has been locking up at boot then rebooting. The exact symptoms as far as I can tell is the phone boots like normal but something that's running in the background causes the phone to freeze if I start using it too soon (to say check mail, surf the web, start google music etc). The screen freezes then after about a minute or so the phone reboots.
I'm sure there's some way to get a log of what's running at startup and ideally identify which app is causing the lockup. You anybody have any ideas?

gavinKingsley said:
Lately my phone has been locking up at boot then rebooting. The exact symptoms as far as I can tell is the phone boots like normal but something that's running in the background causes the phone to freeze if I start using it too soon (to say check mail, surf the web, start google music etc). The screen freezes then after about a minute or so the phone reboots.
I'm sure there's some way to get a log of what's running at startup and ideally identify which app is causing the lockup. You anybody have any ideas?
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Have you tried any of the following:
Clearing Cache and Dalvik Cache (in a custom recovery)
Fixing permissions (in a custom recovery)
If neither of the two above work, try clearing data with a factory reset (again, in a custom recovery).

Tried as you suggested and it didn’t make a difference.
On the subject what does 'fixing permissions' do? How would that help?
As for the factory reset, that's my last resort if I can't find some way to log what apps are running at boot.
Sent from my SPH-L710 using Tapatalk 2

gavinKingsley said:
Tried as you suggested and it didn’t make a difference.
On the subject what does 'fixing permissions' do? How would that help?
As for the factory reset, that's my last resort if I can't find some way to log what apps are running at boot.
Sent from my SPH-L710 using Tapatalk 2
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Well, Rom Toolbox Pro has the "Auto Start Manager" which allows you to analyze which apps run at boot and to disable the items which might cause lag. It looks a lot different than the Windows msc.exe menu and I honestly don't know anything about how this works and it seems that a lot of them are widget-related (which makes sense).
Fixing Permissions in Recovery basically takes the apks in /system and gives them read/write access. This is needed for system apps to run correctly. It typically isn't useful unless you're pushing apps to become system apps, then it helps to fix permissions. I was a bit doubtful that it'd help in your case, but I know that is some system apps are force-closing, fixing permissions can help.

Safest way to re-lock bootloader

What is the safest way to go about re-locking my bootloader? The reason I ask is that many apps on my phone just don't seem to work right, some refuse to open, some crash immediately upon opening, some I have to touch the screen multiple times to go back etc. Trying to figure out what the cause would be and thinking of re-locking the bootloader and factory resetting to see if that fixes it.
Thanks.

naiku said:
What is the safest way to go about re-locking my bootloader? The reason I ask is that many apps on my phone just don't seem to work right, some refuse to open, some crash immediately upon opening, some I have to touch the screen multiple times to go back etc. Trying to figure out what the cause would be and thinking of re-locking the bootloader and factory resetting to see if that fixes it.
Thanks.
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Click to collapse
Do the factory reset first before even thinking about locking the bootloader to see if that fixes things. Even then don't lock it!
However, if you must lock it, be full factory stock with no mods or root and stock recovery. Leave OEM unlocking and USB debugging ON until your finished locking it. Good luck to you.

naiku said:
What is the safest way to go about re-locking my bootloader? The reason I ask is that many apps on my phone just don't seem to work right, some refuse to open, some crash immediately upon opening, some I have to touch the screen multiple times to go back etc. Trying to figure out what the cause would be and thinking of re-locking the bootloader and factory resetting to see if that fixes it.
Thanks.
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Click to collapse
Don't relock the bootloader!! You'll just be asking for trouble and a possible brick. The problem you're having with apps has nothing to do with the bootloader being unlocked. If you're thinking of factory resetting then flash the stock firmware with fastboot. That'll accomplish the same thing and will also put a fresh system on your device.

Thanks, will try the factory reset first and avoid locking the bootloader if at all possible. I have my suspicions on the bootloader causing any issues with the apps, and sounds like it is not that, so am happy to leave it alone. Some of the apps it does not bother me, but for example I picked up a DJI drone and the DJI Go 4 app gets stuck in a loop constantly on my phone, yet works perfectly on my tablet. Figured trying getting the phone as close to factory as possible would be a place to start with figuring it out, just not looking forward to having to re-install all the apps!!

naiku said:
Thanks, will try the factory reset first and avoid locking the bootloader if at all possible. I have my suspicions on the bootloader causing any issues with the apps, and sounds like it is not that, so am happy to leave it alone. Some of the apps it does not bother me, but for example I picked up a DJI drone and the DJI Go 4 app gets stuck in a loop constantly on my phone, yet works perfectly on my tablet. Figured trying getting the phone as close to factory as possible would be a place to start with figuring it out, just not looking forward to having to re-install all the apps!!
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Click to collapse
Is your tablet on pie? There are apps that have not been updated to support pie os. I'm guessing a drone app hasn't been updated.

Good point, the tablet is not on Pie. Is there a way to check if an app is updated? For example Stringify does not open at all, just hangs on the splash screen until Android asks if I want to close it, yet my phone has a permanent notification that it's running (it used to open). IFTTT will open and work, but after I create a new applet, it shows recommended applets, but won't let me back out of that without clicking it dozens of times. There are other apps that just hang in random spots as well. Figure if I can quickly check if they are updated, that may help.

naiku said:
Good point, the tablet is not on Pie. Is there a way to check if an app is updated? For example Stringify does not open at all, just hangs on the splash screen until Android asks if I want to close it, yet my phone has a permanent notification that it's running (it used to open). IFTTT will open and work, but after I create a new applet, it shows recommended applets, but won't let me back out of that without clicking it dozens of times. There are other apps that just hang in random spots as well. Figure if I can quickly check if they are updated, that may help.
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Click to collapse
I don't know of a good way. I just looked at stringify in the play store and it seems lots of people are having issues, including one who specifically referenced it not working on pie.

Looks like a factory reset did the trick, both Stringify and DJI Go appear to be working, what is now causing me problems is that I no longer have Samsung Wear and cannot find it to install it, which without it, makes my watch all but useless.

naiku said:
Looks like a factory reset did the trick, both Stringify and DJI Go appear to be working, what is now causing me problems is that I no longer have Samsung Wear and cannot find it to install it, which without it, makes my watch all but useless.
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Click to collapse
Here is the link for it in apkmirror
https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=Galaxy+wear

Thanks, found that last night after some hunting around. Everything up and running now.

naiku said:
Thanks, found that last night after some hunting around. Everything up and running now.
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No worries