I'm having a weird issue with my Pixel 2 XL. I recently purchased Pixel 3 and used the adapter to transfer apps, etc from my Pixel 2 to the Pixel 3. It worked as intended.
However, after that happened, the Pixel 2 XL is not being recognized by my computer. I plug it in and it only charges and there's no notification to change usb mode. It also won't charge using the included charger that came with the phone.
My end goal is to unroot and relock bootloader so i can sell it but obviously I'm stuck. I've read it may be a USB 3.0 issue so I've ordered a 2.0 cable and it should be here in a couple days but looking for any suggestions. Below is what I've tried:
* Multiple computers and different cables
* USB debugging is on and default USB is set to file transfer.
* I've cleared media storage and external storage cache per Google product forums.
chill145 said:
I'm having a weird issue with my Pixel 2 XL. I recently purchased Pixel 3 and used the adapter to transfer apps, etc from my Pixel 2 to the Pixel 3. It worked as intended.
However, after that happened, the Pixel 2 XL is not being recognized by my computer. I plug it in and it only charges and there's no notification to change usb mode. It also won't charge using the included charger that came with the phone.
My end goal is to unroot and relock bootloader so i can sell it but obviously I'm stuck. I've read it may be a USB 3.0 issue so I've ordered a 2.0 cable and it should be here in a couple days but looking for any suggestions. Below is what I've tried:
* Multiple computers and different cables
* USB debugging is on and default USB is set to file transfer.
* I've cleared media storage and external storage cache per Google product forums.
Click to expand...
Click to collapse
Your likely right. Getting a 2.0 USB A to USB C cable is probably the solution. Many have had this issue. Including myself. There's even been times when a cable that did work, didn't work the next day. Then a week latter, it will. Go figure! :fingers-crossed:
Badger50 said:
Your likely right. Getting a 2.0 USB A to USB C cable is probably the solution. Many have had this issue. Including myself. There's even been times when a cable that did work, didn't work the next day. Then a week latter, it will. Go figure! :fingers-crossed:
Click to expand...
Click to collapse
I appreciate the response as it makes me feel a little bit better about the situation and if it's a cable issue, I'll make sure to update the post.
chill145 said:
I appreciate the response as it makes me feel a little bit better about the situation and if it's a cable issue, I'll make sure to update the post.
Click to expand...
Click to collapse
Also, check your device manager on your pc to make sure the driver is correct :good:
Badger50 said:
Also, check your device manager on your pc to make sure the driver is correct :good:
Click to expand...
Click to collapse
This. I had a similar issue and ended up uninstalling the drivers in device manager, then plugging the phone back in so the drivers could be downloaded again. Worked like a charm.
Badger50 said:
Also, check your device manager on your pc to make sure the driver is correct :good:
Click to expand...
Click to collapse
mbrian27 said:
This. I had a similar issue and ended up uninstalling the drivers in device manager, then plugging the phone back in so the drivers could be downloaded again. Worked like a charm.
Click to expand...
Click to collapse
So I got in the new USB 2.0 cable and computer still doesn't recognize the phone. I updated drivers and that didn't work either. I also uninstalled drivers but seeing as the computer isn't recognizing phone, it's not installing drivers when the phone is plugged back in.
The phone works except there's an update pending but it won't install, which I'm assuming it's do to the fact the bootloader is unlocked.
Is there anyway to install March security update using just twrp and downloading files to my phone and see if that'll work?
chill145 said:
So I got in the new USB 2.0 cable and computer still doesn't recognize the phone. I updated drivers and that didn't work either. I also uninstalled drivers but seeing as the computer isn't recognizing phone, it's not installing drivers when the phone is plugged back in.
The phone works except there's an update pending but it won't install, which I'm assuming it's do to the fact the bootloader is unlocked.
Is there anyway to install March security update using just twrp and downloading files to my phone and see if that'll work?
Click to expand...
Click to collapse
Bummer man! You've got a stubborn one, or a bad port. You can download the OTA from here....
https://developers.google.com/android/ota
Then flash it in twrp. However, remember to flash twrp again after the update is finished, then let the phone boot up, then go back to twrp and flash root and custom kernel if you use one :good:
Badger50 said:
Bummer man! You've got a stubborn one, or a bad port. You can download the OTA from here....
https://developers.google.com/android/ota
Then flash it in twrp. However, remember to flash twrp again after the update is finished, then let the phone boot up, then go back to twrp and flash root and custom kernel if you use one :good:
Click to expand...
Click to collapse
I really appreciate the response. Did that and it finally allowed me to connect. Got it all back to stock and my computer is finally recognizing the phone.
The original charger is now also working. Thank you again!
chill145 said:
I really appreciate the response. Did that and it finally allowed me to connect. Got it all back to stock and my computer is finally recognizing the phone.
The original charger is now also working. Thank you again!
Click to expand...
Click to collapse
Well hot damn! Excellent my friend. Glad it all worked out for you. These darn things have a mind of their own at times I think! :good:
Related
I recently updated the firmware on my M7 thru santo040 [ROM]|Radio|Firmware post. I was on 4.10.605.3 and upgraded to 5.28.605.2 , I also updated the radio as well.I am currently on BONESTOCK v4.3. I did this process at work and everything worked. As I got home and plugged my phone in the wall charger I noticed a slow charge notification. I selected don't show this again and hit ok. As i got to work the next morning i wanted to change to the dark boot screen. But when I plugged the phone into the PC this time I get a windows error stating that this usb device malfunctioned. So I thought it was the driver so I reinstalled the driver and get the same error. I even plugged it into my home PC and get the same error. Has anyone experienced this issue? Your help would be greatly appreciated.
ANYONE
jcharles1 said:
ANYONE
Click to expand...
Click to collapse
Have you tried a different usb cable?
We're you on that Rom when you updated the firmware?
I tried several cables and different PCs. ROM is Bonestock v4.3
Also constantly getting slow charge notification when I plug it in the wall charger at home. Original charger
Have you tried to see if PC recognizes the device in bootloader or recovery to rule out the ROM somehow being the culprit?
jcharles1 said:
I tried several cables and different PCs. ROM is Bonestock v4.3
Click to expand...
Click to collapse
I'll ask again:
We're you on that Rom when you updated the firmware?
Click to expand...
Click to collapse
I was on the Bonestock Rom
Uzephi said:
Have you tried to see if PC recognizes the device in bootloader or recovery to rule out the ROM somehow being the culprit?
Click to expand...
Click to collapse
PC doesn't recognize it. Before the update it did tho
jcharles1 said:
I was on the Bonestock Rom
Click to expand...
Click to collapse
That slow charge notification is generally only seen when using a non oem cable.
Best I can suggest at this point, is trying a different cable and a different usb port.
I know you said you tried from two different computers and several cables, but something isn't right, or the pc should recognize the device properly.
I am on the latest firmware and so are many others and I've had no issues using adb, fastboot, or file transfer and haven't seen any other reports of such.
Not sure what has or has not been done to the boot.img in that rom, but it could be that it does not have adb enabled or you do not have usb debugging enabled in Dev settings?
Not really sure what else to suggest at this point.
Sounds to me like a bad cable though, especially if you are getting the low charge notification from it, it likely won't transfer data.
santod040 said:
I'll ask again:
Click to expand...
Click to collapse
No. was running Bonestock
santod040 said:
That slow charge notification is generally only seen when using a non oem cable.
Best I can suggest at this point, is trying a different cable and a different usb port.
I know you said you tried from two different computers and several cables, but something isn't right, or the pc should recognize the device properly.
I am on the latest firmware and so are many others and I've had no issues using adb, fastboot, or file transfer and haven't seen any other reports of such.
Not sure what has or has not been done to the boot.img in that rom, but it could be that it does not have adb enabled or you do not have usb debugging enabled in Dev settings?
Not really sure what else to suggest at this point.
Sounds to me like a bad cable though, especially if you are getting the low charge notification from it, it likely won't transfer data.
Click to expand...
Click to collapse
I unchecked and check usb debugging several times. The cable I'm using are different. I have one for my desk at work and for home.
Is there another way to enable adb. Everything was working fine before the updated of the firmware. I even tried to restore a backup to an earlier date. no avail
I need help, my ZF2 suddenly cannot be detected by my windows 7 laptop and pc. When I tried to plug in usb 3 port, it wont get detected. If in usb 2/1 port, it will be detected but with the yellow exclamation mark. I tried updating mtp but it wont update (shows device is up to date). I tried reinstalling ROM and factory reset thru the ROM, but still not working.
I returned to stock but still it wont get detected on my pc or laptop. I ****ed everthing up when I returned to stock since I cant root it back anymore since it wont get detected by adb.
Evereything is up to date including 15sec adb installer 1.4.2 or 1.4.3 and intel usb driver 1.10 from 1.9.
I will try to reformat thru stock recovery and see if it will work. But before doing that, any suggestion or ideas?
Does it charge while connected to the laptop?
Have you tried using other micro USB cables?
FrameCall said:
Does it charge while connected to the laptop?
Have you tried using other micro USB cables?
Click to expand...
Click to collapse
Yes, it charged when I plugged it on different port. And yes, I have tried different cables, samsung, asus and dont know brand chords. All cables only shows usb device malfunction code 43 and all charged my phone when plugged to ports.
Anybody? Suggestions? Ideas?
Anyone?
Can you check and see if fast charging works?
24imelqui said:
Anyone?
Click to expand...
Click to collapse
Which recovery you installed?
trinimike100 said:
Can you check and see if fast charging works?
Click to expand...
Click to collapse
Fast charging dont work anymore. It will take atleast 2 hrs to charge the phone.
mr_gourav2000 said:
Which recovery you installed?
Click to expand...
Click to collapse
I used to have a twrp 3.0.0-0 recover then flash .165 recovery then flash .165 stock ROM. And after reboot, still cant get detect by any port. It just charged my phone. Then I updated to .174 but still no detection.
24imelqui said:
I used to have a twrp 3.0.0-0 recover then flash .165 recovery then flash .165 stock ROM. And after reboot, still cant get detect by any port. It just charged my phone. Then I updated to .174 but still no detection.
Click to expand...
Click to collapse
Try this.
http://forum.xda-developers.com/zenfone2/development/stock-rom-ul-z00a-ww-2-20-40-168-t3354526
mr_gourav2000 said:
Try this.
http://forum.xda-developers.com/zenfone2/development/stock-rom-ul-z00a-ww-2-20-40-168-t3354526
Click to expand...
Click to collapse
I have already returned to stock rom and recovery all is good, but my problem still exist. I cant get my phone to get detect by my PC or laptop. It just charged and it show usb device malfunction code 43. I got all drivers installed since I was able to root and flash custom roms before. Im asking if hard reseting thru stock recovery will fixed my problem and if you have any others ideas please share. Like how to root my device again without using pc/lwptop.
24imelqui said:
I have already returned to stock rom and recovery all is good, but my problem still exist. I cant get my phone to get detect by my PC or laptop. It just charged and it show usb device malfunction code 43. I got all drivers installed since I was able to root and flash custom roms before. Im asking if hard reseting thru stock recovery will fixed my problem and if you have any others ideas please share. Like how to root my device again without using pc/lwptop.
Click to expand...
Click to collapse
Try this may help you -
Switch off mobile
Plug in usb and connect to laptop or pc.
Now power on your mobile.
Look what happened?
mr_gourav2000 said:
Try this may help you -
Switch off mobile
Plug in usb and connect to laptop or pc.
Now power on your mobile.
Look what happened?
Click to expand...
Click to collapse
Still usb device malfunction code 43. Thanks man
I had the same issues when my Zenfone's chip set fried - PC did not recognise the phone, phone did not recognise USB drives, fast charging not working. To be precise what happened: one day I plugged in the cable (original one, with original charger), the phone showed high temperature warning and shut down. Then after a while I turned it back on but USB wasn't working any more, except for the slow charging. Sent in for a warranty repair, it was stuck there for like 2 months before they sent me a new phone.
Had the same problem, it turned out that my zenfone 2's charging port and microphone had been damaged. Replaced the parts from a third party repair man as my warranty was void. He returned me a very well functioning and no more problematic zennie within a week
It surely isn't a software problem..
Hope it helped..
Abhishek1108 said:
Had the same problem, it turned out that my zenfone 2's charging port and microphone had been damaged. Replaced the parts from a third party repair man as my warranty was void. He returned me a very well functioning and no more problematic zennie within a week
It surely isn't a software problem..
Hope it helped..
Click to expand...
Click to collapse
j4nitor said:
I had the same issues when my Zenfone's chip set fried - PC did not recognise the phone, phone did not recognise USB drives, fast charging not working. To be precise what happened: one day I plugged in the cable (original one, with original charger), the phone showed high temperature warning and shut down. Then after a while I turned it back on but USB wasn't working any more, except for the slow charging. Sent in for a warranty repair, it was stuck there for like 2 months before they sent me a new phone.
Click to expand...
Click to collapse
I have the same problem also. Can you tell me what part needed to be replaced? I already tried replacing the usb sub board but it did not work.
trinimike100 said:
I have the same problem also. Can you tell me what part needed to be replaced? I already tried replacing the usb sub board but it did not work.
Click to expand...
Click to collapse
I went to a 3rd party repairman and he said he just replaced the flex data cable or something like that, he also said it is common for zenfone smartphone. Then my phone is detectable again.
Hello friends,
I own a OP3 fr over a year now and had no issues with it while rooting and changing roms, etc till two weeks ago.
After updating my ROM (Experience rom) to its latest version my phone could not mount to the PC, OTG is not working and dash charge went to hell.
Now, The phone has never been close to water at all, I've been careful with it more than with myself.
The phone has been checked by a repair man, he changed the usb port+mic 3 times, still not working.
Ofc I checked another charger, another cable, drivers, another otg usb.... NOTHING seems to get it to mount.
TWRP is working alright but I cannot mount from there also. OTG as well.
The phone shows on some PC's that it is an unknown device, even with drivers installed, won't let me set it as a mass storage or anything I can think of.
Does anyone have an idea to what the hell is going on?
Thank you in advance.
Muskito87 said:
Hello friends,
I own a OP3 fr over a year now and had no issues with it while rooting and changing roms, etc till two weeks ago.
After updating my ROM (Experience rom) to its latest version my phone could not mount to the PC, OTG is not working and dash charge went to hell.
Now, The phone has never been close to water at all, I've been careful with it more than with myself.
The phone has been checked by a repair man, he changed the usb port+mic 3 times, still not working.
Ofc I checked another charger, another cable, drivers, another otg usb.... NOTHING seems to get it to mount.
TWRP is working alright but I cannot mount from there also. OTG as well.
The phone shows on some PC's that it is an unknown device, even with drivers installed, won't let me set it as a mass storage or anything I can think of.
Does anyone have an idea to what the hell is going on?
Thank you in advance.
Click to expand...
Click to collapse
What does the logcat say?
zelendel said:
What does the logcat say?
Click to expand...
Click to collapse
I can't do a logcat. There is no OS currently.
I can only enter TWRP or Fastboot.
Cannot mount from TWRP, Cannot get ADB sideload to work.
The device is an unrecognized driver in the device manager. (tried uninstalling ALL related drivers and installing again.)
Only weird thing i found is that the baseband and modem versions are missing from showing in fastboot
Exact same problem here
Im using the open beta 12, no OTG no dash charging :crying:
ahmadsensei said:
Exact same problem here
Im using the open beta 12, no OTG no dash charging :crying:
Click to expand...
Click to collapse
can u check something, if you go in fastboot do you get your baseband and modem versions?
I dont know how to access fastboot
But here is a screen shot
https://
goo.gl/photos/
owUkTtK6F5933ayz7
Muskito87 said:
can u check something, if you go in fastboot do you get your baseband and modem versions?
Click to expand...
Click to collapse
If you are talking about bootloader mode, right from the day I purchased the phone, they are blank despite flashing different ROMs and firmware/modems. So that is not an issue.
Like title says my pixel 2 XL usb port is going bad / is bad. It's only charging and giving the device has malfunctioned error. I want to simply know since I'm rooted how can re-flash stock recovery? unrooting won't be an issue because of magisk but I need to flash stock recovery since I can't do it via USB.
It appears TWRP is functioning normally , adb sideload or other functions won't work.
Fastboot is not working (waiting for device)
anything that requires the use of usb besides charging is not working.
Any tips on how I can flash stock recovery since I have root with a flashing app maybe from playstore?
patt2k said:
Like title says my pixel 2 XL usb port is going bad / is bad. It's only charging and giving the device has malfunctioned error. I want to simply know since I'm rooted how can re-flash stock recovery? unrooting won't be an issue because of magisk but I need to flash stock recovery since I can't do it via USB.
Click to expand...
Click to collapse
you need to get the boot.img from factory image in whichever month you are on. simply fastboot flash boot boot.img
lucky_strike33 said:
you need to get the boot.img from factory image in whichever month you are on. simply fastboot flash boot boot.img
Click to expand...
Click to collapse
Fastboot also is not working. I have 3 tried different computers.
Is there anyway to do it without USB? since phone only charges on USB but that's it nothing else.
Added screenie to OP
When I had Galaxy Note 4 I remember using Flashify to flash stuff. Would that work if I chose the stock boot img from June factory images?
I had same situation with USB C but already exchange it under warranty. Try this: sign up android P beta user if you are not beta user, or opt out if you are already. Reboot phone, Google will take care of the system reinstall WITHOUT any cable connection/PC. Good luck!
VanGolfer said:
I had same situation with USB C but already exchange it under warranty. Try this: sign up android P beta user if you are not beta user, or opt out if you are already. Reboot phone, Google will take care of the system reinstall WITHOUT any cable connection/PC. Good luck!
Click to expand...
Click to collapse
That's a good TIP I didn't think of it. Thank you. Did you have exactly same error like me? I already have a replacement order in my email (for advanced shipment) do they send you brand new device?
Yes, I had same error, plus not able to hear sound thru USB C port. I get refurbished device. It looks brand new just without charger and cable.
Had the exact same problem with mine, and I'm waiting after my refurbished (ewww) unit. The Pixel 2 really seems to have a low-quality USB-C port or controller: many many owners complaining about that problem on different Android boards.
What annoys me the most is they're sending me a phone that was produced in the same period my faulty one was and that probably has the same USB-C port/controller revision...
https://forum.xda-developers.com/pixel-2-xl/help/questions-rmas-getting-refurbished-phone-t3812486
Same issue with my USB c port. It seems pressed in and does not click correctly. Happend tonight.
Ugh will call Google tomorrow for an RMA
There's no OS on the phone and I can't get it to be seen on Windows or Linux even with the necessary drivers installed. I have TWRP on the phone but I can't seem to get anything recognised by anything, no OTG USB adapters work neither. ADB Sideload doesn't seem to work neither. Would somebody be able to help or have any ideas?
If the phone turns on at all but isn't detected by the PC then that is always a driver issue. Make sure to install the correct adb, fastboot and MSM ones, here is a nice guide on how to do it.
MSM might be what you need if your device still powers on, here is a small guide to it and this is a bigger, more extensive one. I've used the 2nd one myself on my 8P and it worked like a charm.
Nimueh said:
If the phone turns on at all but isn't detected by the PC then that is always a driver issue. Make sure to install the correct adb, fastboot and MSM ones, here is a nice guide on how to do it.
MSM might be what you need if your device still powers on, here is a small guide to it and this is a bigger, more extensive one. I've used the 2nd one myself on my 8P and it worked like a charm.
Click to expand...
Click to collapse
The PC still fails to recognise the Phone, even after all the drivers have been installed and all applications have been installed and used too. The MsmDownloadTool fails to detect my phone too.
06IPkglU2sC14V said:
The PC still fails to recognise the Phone, even after all the drivers have been installed and all applications have been installed and used too. The MsmDownloadTool fails to detect my phone too.
Click to expand...
Click to collapse
Then it's either fully dead or the drivers aren't installed properly. But since you said you have TWRP I'm guessing the phone does turn on ... in which case we're back to drivers.
Check your device manager for yellow exclamation marks and double check that all the drivers are installed. Other than that I really don't know
Nimueh said:
Then it's either fully dead or the drivers aren't installed properly. But since you said you have TWRP I'm guessing the phone does turn on ... in which case we're back to drivers.
Check your device manager for yellow exclamation marks and double check that all the drivers are installed. Other than that I really don't know
Click to expand...
Click to collapse
It's good to know that there's still hope for the phone, I'll try again tomorrow on another PC and let you know how it goes. Thank you for your time and help so far.
06IPkglU2sC14V said:
It's good to know that there's still hope for the phone, I'll try again tomorrow on another PC and let you know how it goes. Thank you for your time and help so far.
Click to expand...
Click to collapse
Another thing to try is a different USB port (my front left one refuses to do adb commands while the front right one is fine lol) or a different cable. Some say don't use a USB 3 port, but I've had it working even with a USB 3 hub. So try every port/cable I guess.
Good luck
The other PC hasn't worked either. I might eventually just replace the USB-C port at some point and try again but I put the phone away for now.
Thank you very much for the help and your time.
06IPkglU2sC14V said:
The other PC hasn't worked either. I might eventually just replace the USB-C port at some point and try again but I put the phone away for now.
Thank you very much for the help and your time.
Click to expand...
Click to collapse
This is your solution: https://forum.xda-developers.com/t/...ng-up-in-fastboot-mode-windows-10-11.4194491/