Need a lot of help! ZF2 Z00A - ZenFone 2 Q&A, Help & Troubleshooting

I need help, my ZF2 suddenly cannot be detected by my windows 7 laptop and pc. When I tried to plug in usb 3 port, it wont get detected. If in usb 2/1 port, it will be detected but with the yellow exclamation mark. I tried updating mtp but it wont update (shows device is up to date). I tried reinstalling ROM and factory reset thru the ROM, but still not working.
I returned to stock but still it wont get detected on my pc or laptop. I ****ed everthing up when I returned to stock since I cant root it back anymore since it wont get detected by adb.
Evereything is up to date including 15sec adb installer 1.4.2 or 1.4.3 and intel usb driver 1.10 from 1.9.
I will try to reformat thru stock recovery and see if it will work. But before doing that, any suggestion or ideas?

Does it charge while connected to the laptop?
Have you tried using other micro USB cables?

FrameCall said:
Does it charge while connected to the laptop?
Have you tried using other micro USB cables?
Click to expand...
Click to collapse
Yes, it charged when I plugged it on different port. And yes, I have tried different cables, samsung, asus and dont know brand chords. All cables only shows usb device malfunction code 43 and all charged my phone when plugged to ports.

Anybody? Suggestions? Ideas?

Anyone?

Can you check and see if fast charging works?

24imelqui said:
Anyone?
Click to expand...
Click to collapse
Which recovery you installed?

trinimike100 said:
Can you check and see if fast charging works?
Click to expand...
Click to collapse
Fast charging dont work anymore. It will take atleast 2 hrs to charge the phone.

mr_gourav2000 said:
Which recovery you installed?
Click to expand...
Click to collapse
I used to have a twrp 3.0.0-0 recover then flash .165 recovery then flash .165 stock ROM. And after reboot, still cant get detect by any port. It just charged my phone. Then I updated to .174 but still no detection.

24imelqui said:
I used to have a twrp 3.0.0-0 recover then flash .165 recovery then flash .165 stock ROM. And after reboot, still cant get detect by any port. It just charged my phone. Then I updated to .174 but still no detection.
Click to expand...
Click to collapse
Try this.
http://forum.xda-developers.com/zenfone2/development/stock-rom-ul-z00a-ww-2-20-40-168-t3354526

mr_gourav2000 said:
Try this.
http://forum.xda-developers.com/zenfone2/development/stock-rom-ul-z00a-ww-2-20-40-168-t3354526
Click to expand...
Click to collapse
I have already returned to stock rom and recovery all is good, but my problem still exist. I cant get my phone to get detect by my PC or laptop. It just charged and it show usb device malfunction code 43. I got all drivers installed since I was able to root and flash custom roms before. Im asking if hard reseting thru stock recovery will fixed my problem and if you have any others ideas please share. Like how to root my device again without using pc/lwptop.

24imelqui said:
I have already returned to stock rom and recovery all is good, but my problem still exist. I cant get my phone to get detect by my PC or laptop. It just charged and it show usb device malfunction code 43. I got all drivers installed since I was able to root and flash custom roms before. Im asking if hard reseting thru stock recovery will fixed my problem and if you have any others ideas please share. Like how to root my device again without using pc/lwptop.
Click to expand...
Click to collapse
Try this may help you -
Switch off mobile
Plug in usb and connect to laptop or pc.
Now power on your mobile.
Look what happened?

mr_gourav2000 said:
Try this may help you -
Switch off mobile
Plug in usb and connect to laptop or pc.
Now power on your mobile.
Look what happened?
Click to expand...
Click to collapse
Still usb device malfunction code 43. Thanks man

I had the same issues when my Zenfone's chip set fried - PC did not recognise the phone, phone did not recognise USB drives, fast charging not working. To be precise what happened: one day I plugged in the cable (original one, with original charger), the phone showed high temperature warning and shut down. Then after a while I turned it back on but USB wasn't working any more, except for the slow charging. Sent in for a warranty repair, it was stuck there for like 2 months before they sent me a new phone.

Had the same problem, it turned out that my zenfone 2's charging port and microphone had been damaged. Replaced the parts from a third party repair man as my warranty was void. He returned me a very well functioning and no more problematic zennie within a week
It surely isn't a software problem..
Hope it helped..

Abhishek1108 said:
Had the same problem, it turned out that my zenfone 2's charging port and microphone had been damaged. Replaced the parts from a third party repair man as my warranty was void. He returned me a very well functioning and no more problematic zennie within a week
It surely isn't a software problem..
Hope it helped..
Click to expand...
Click to collapse
j4nitor said:
I had the same issues when my Zenfone's chip set fried - PC did not recognise the phone, phone did not recognise USB drives, fast charging not working. To be precise what happened: one day I plugged in the cable (original one, with original charger), the phone showed high temperature warning and shut down. Then after a while I turned it back on but USB wasn't working any more, except for the slow charging. Sent in for a warranty repair, it was stuck there for like 2 months before they sent me a new phone.
Click to expand...
Click to collapse
I have the same problem also. Can you tell me what part needed to be replaced? I already tried replacing the usb sub board but it did not work.

trinimike100 said:
I have the same problem also. Can you tell me what part needed to be replaced? I already tried replacing the usb sub board but it did not work.
Click to expand...
Click to collapse
I went to a 3rd party repairman and he said he just replaced the flex data cable or something like that, he also said it is common for zenfone smartphone. Then my phone is detectable again.

Related

[Q] Bricked Galaxy Nexus

Hi there! First of all I don't speak english very well.
My Galaxy Nexus hard bricked yesterday.
tl;dr no boot animation, no recovery mode, no download mode, no response from computer.
I thought it had just a low battery level, I found it turned off. So I tried to recharge it but it gave no signals, no battery icon, nothing.
After an all night long recharge I tried to turn it on, to enter in download mode or in recovery mode but nothing works. I also tried to connect it with my computer with and without battery, no response, no "OMAP" device found, no sound from Windows for plugging it in, nothing.
I found this thread here in xda, many people has been redirected to it and found their solution to the brick problem.
I tried to follow all the steps but when I plug in the phone and start the .bat file nothing happens, just stuck on "Waiting for device".
The phone is unlocked and rooted. I'm running AOKP JB-MR1 Build 2 and Franco Kernel for a month, never had problems with them, never installed other ROMs after that.
What should I do now? Should I try to do something or just bring it to a support center? The phone is still in warranty, there would be any problem because it has a non-stock ROM?
I've red about a jig to force the Odin mode, should I buy it? (I found this one)
Thanks for the help.
Have you tried booting into Odin mode
ntb81 said:
Have you tried booting into Odin mode
Click to expand...
Click to collapse
Yes, it doesn't work.
have you your warranty on it?
return it and get a new one
It's hard bricked and a JTAG unit may force it into download mode, if you send it in for warranty, chances are it won't be accepted as it was obviously tampered with and they would find out that your bootloader is unlocked and charge you more money than the device is actually worth to fix it.
I don't understand how it could of bricked if nothing has changed on the phone for a month or longer. Nothing was flashed recently so how can you hard brick the phone?
Beauenheim said:
It's hard bricked and a JTAG unit may force it into download mode, if you send it in for warranty, chances are it won't be accepted as it was obviously tampered with and they would find out that your bootloader is unlocked and charge you more money than the device is actually worth to fix it.
Click to expand...
Click to collapse
Yeah, that's why I'm not sure to send it in for warranty. So have I to try with a JTAG first?
[bman123] said:
I don't understand how it could of bricked if nothing has changed on the phone for a month or longer. Nothing was flashed recently so how can you hard brick the phone?
Click to expand...
Click to collapse
I'm not understanding that too, I don't know what happened. Suddendly it stopped working. Maybe is just a battery problem, I'll try to use another one before bringing it to the shop where I bought it.
same happened to me, but I have an untouched phone with stock android. it worked well for over an year until today.
I see a lot of people having same issue, but they say that when connected to PC over USB the phone is recognized as OMAP.
for me the PC doesn't do anything...
any help? thanks
---------- Post added at 06:12 AM ---------- Previous post was at 06:02 AM ----------
galiganu said:
same happened to me, but I have an untouched phone with stock android. it worked well for over an year until today.
I see a lot of people having same issue, but they say that when connected to PC over USB the phone is recognized as OMAP.
for me the PC doesn't do anything...
any help? thanks
Click to expand...
Click to collapse
so right after I wrote that I plugged my phone into USB of my PC without battery. when I inserted the battery it started showing me the battery sign and I could started the phone. 3 minutes later it went black again, but the trick didnt work again.
any ideas? thanks
Try This !!
Arrange a 4 ohm resistor and try to attach it in ur usb plug port of phone ..it 'll force the phon eto go in download mode or say Fastboot mode.
then follow a tutorial to flash any rom..
its quite easy else ping me !!
Tech.Nik said:
Arrange a 4 ohm resistor and try to attach it in ur usb plug port of phone ..it 'll force the phon eto go in download mode or say Fastboot mode.
then follow a tutorial to flash any rom..
its quite easy else ping me !!
Click to expand...
Click to collapse
Please could you explain a bit more how to go about this? I have a Verizon Galaxy Nexus in a somewhat similar condition. This one is recognised as an OMAP 4430 device. I downloaded OMAP Flasher, installed drivers and tried to bring it back to life but after running the batch file I get this error: Operation FAILED (Remote: : Driver init error 0x00FF8080 - MMC CONFIG FAILURE). Can the resistor trick work on this and if yes, how can I go about it? I am not faint-hearted; I think I can handle it if given the right instructions.
After I tried everything i could from the internet, I went to a shop and tested to see if the USB is broken - and indeed it was. I replaced the USB component of the phone and after that it started.
Thanks guys
galiganu said:
After I tried everything i could from the internet, I went to a shop and tested to see if the USB is broken - and indeed it was. I replaced the USB component of the phone and after that it started.
Thanks guys
Click to expand...
Click to collapse
Yeah, the faulty USB port is a very common issue.

e-973 impossible to connect to pc

I have tried several pc and cable, mtp is activated, driver installed.... The pc is not detecting the phone ( also in download mode), only charge it, lg have changed the usb board but no succes... Someone have an idea?
paplam said:
I have tried several pc and cable, mtp is activated, driver installed.... The pc is not detecting the phone ( also in download mode), only charge it, lg have changed the usb board but no succes... Someone have an idea?
Click to expand...
Click to collapse
Does it show up in the device manager when you connect it?
no
archie87 said:
Does it show up in the device manager when you connect it?
Click to expand...
Click to collapse
Please, i need help!
paplam said:
Please, i need help!
Click to expand...
Click to collapse
Which windows are you using? I use win xp and my pc can't detect the phone but on my win 8 laptop, it works.
tried xp, seven 32 and 64, osx...
its a problem with the phone, not a pc problem...
galeonui9590 said:
Which windows are you using? I use win xp and my pc can't detect the phone but on my win 8 laptop, it works.
Click to expand...
Click to collapse
i assume you are still able to charge your phone? do you have a custom rom installed? reinstall latest proper drivers. i would try a factory reset or a hard reset. if that does not work it may be a hardware issue.
http://www.lg.com/ca_en/support-mobile/lg-LGE973#pcsync
have tried lot of rom, the phone charge, proper driver reinstalled, how to do a hard reset?
gentledroid17 said:
i assume you are still able to charge your phone? do you have a custom rom installed? reinstall latest proper drivers. i would try a factory reset or a hard reset. if that does not work it may be a hardware issue.
http://www.lg.com/ca_en/support-mobile/lg-LGE973#pcsync
Click to expand...
Click to collapse
paplam said:
have tried lot of rom, the phone charge, proper driver reinstalled, how to do a hard reset?
Click to expand...
Click to collapse
Turn phone completely off. Hold down power and volume down. Follow onscreen instructions.
Sent from my LG-E973 using xda app-developers app
i have do the hard reset with no sucess, phone wont connect to pc...:crying:
gentledroid17 said:
Turn phone completely off. Hold down power and volume down. Follow onscreen instructions.
Sent from my LG-E973 using xda app-developers app
Click to expand...
Click to collapse
any way to convert a stock kdz to a .bin file, maybe it can resolve my problem?
Nope,no way.
If you have a wireless network home,you can always use airdroid to transfer files to/from phone.
Sent from LG E975 pwd by CarbonRom
I had this issue, had to RMA it.
Most likely, the device is still covered by manufacturer's waranty, use it!
Have done this and they changed the usb port on the phone but that didnt solve the problem, after, the guy at the cellstore said me that because i have changed the rom they cannot send it again to lg...
t1mman said:
I had this issue, had to RMA it.
Most likely, the device is still covered by manufacturer's waranty, use it!
Click to expand...
Click to collapse
paplam said:
Have done this and they changed the usb port on the phone but that didnt solve the problem, after, the guy at the cellstore said me that because i have changed the rom they cannot send it again to lg...
Click to expand...
Click to collapse
Indeed, unless you can go back to stock... Which is kinda hard without USB :|
Anyway to return stock without usb?
do you have 32 or 64bit Windows?
tried another usb port and maybe another cable if you ain't using the stock LG OEM USB cable.
if it don't wanna get detected on your pc try a friends pc or laptop see if that work.
32 & 64, osx , ubuntu all tried with different pc and cable.
puma99dk| said:
do you have 32 or 64bit Windows?
tried another usb port and maybe another cable if you ain't using the stock LG OEM USB cable.
if it don't wanna get detected on your pc try a friends pc or laptop see if that work.
Click to expand...
Click to collapse
paplam said:
32 & 64, osx , ubuntu all tried with different pc and cable.
Click to expand...
Click to collapse
that sounds weird then because last time i had this problem it was the cable i used on my own pc it didn't work here, but it did on my dad's laptop.
it was when i found out that the original lg oem usb cable couldn't charge my phone anymore, but data works fine.
I went to a cellphone reparation shop, they tested it and tell me that it must be an hardware or firmware issus with the phone...
..
puma99dk| said:
that sounds weird then because last time i had this problem it was the cable i used on my own pc it didn't work here, but it did on my dad's laptop.
it was when i found out that the original lg oem usb cable couldn't charge my phone anymore, but data works fine.
Click to expand...
Click to collapse

[Q] USB Problem

Since yesterday my phone refuses to charge while booted into android (CM 10.1.2 Stable).
However it has absolutely no problems charging while turned off, in bootloader or hboot.
Also it will not be detected by PC usb so I can't flash a different ROM. What the hell is going on?
How do I get out of this mess?
Just to be clear I've already hard resetted the phone. It would appear that the usb drivers on the phone are to blame?
Need some help guys.
satwikpanda said:
Since yesterday my phone refuses to charge while booted into android (CM 10.1.2 Stable).
However it has absolutely no problems charging while turned off, in bootloader or hboot.
Also it will not be detected by PC usb so I can't flash a different ROM. What the hell is going on?
How do I get out of this mess?
Just to be clear I've already hard resetted the phone. It would appear that the usb drivers on the phone are to blame?
Need some help guys.
Click to expand...
Click to collapse
Install HTC drivers in your PC again.
virgolib said:
Install HTC drivers in your PC again.
Click to expand...
Click to collapse
Here's what I've tried so far:
Reinstalled HTC drivers
Installed a different recovery
Installed a different ROM with a stock kernel
VOodOO magic
Nothing has worked so far.
If I turn the phone off I can use adb to flash ROMS and such. However USB will not work when the device is on:
No charging or data transfer over USB. Otherwise phone appears to be working perfectly.
satwikpanda said:
Here's what I've tried so far:
Reinstalled HTC drivers
Installed a different recovery
Installed a different ROM with a stock kernel
VOodOO magic
Nothing has worked so far.
If I turn the phone off I can use adb to flash ROMS and such. However USB will not work when the device is on:
No charging or data transfer over USB. Otherwise phone appears to be working perfectly.
Click to expand...
Click to collapse
Hace you open USB debugging on?
virgolib said:
Hace you open USB debugging on?
Click to expand...
Click to collapse
Yes its on.
My digitizer has also been wonky lately. Wondering if the 2 issues are related.
satwikpanda said:
Yes its on.
My digitizer has also been wonky lately. Wondering if the 2 issues are related.
Click to expand...
Click to collapse
It's was happened to me with Sony Xperia Z, when usb debugging on all are working, but actually it's not a normal condition.
My pc is windows64bit and happening this problem so changed to win32 all are OK, So I think this may be driver conflict in PC.
Therefore if possible you try with another PC.
virgolib said:
It's was happened to me with Sony Xperia Z, when usb debugging on all are working, but actually it's not a normal condition.
My pc is windows64bit and happening this problem so changed to win32 all are OK, So I think this may be driver conflict in PC.
Therefore if possible you try with another PC.
Click to expand...
Click to collapse
Tried different cords and PCs.
Even wall chargers do not work.
Also comfirmed that a middle strip of around 10% of my screen area is dead to touch.
All signs indicate hardware damage. Might take it to HTC to get fixed now.
satwikpanda said:
Tried different cords and PCs.
Even wall chargers do not work.
Also comfirmed that a middle strip of around 10% of my screen area is dead to touch.
All signs indicate hardware damage. Might take it to HTC to get fixed now.
Click to expand...
Click to collapse
Yes it will be sure hardware failure, sorry.

Cannot mount phone to PC - OTG not working as well

Hello friends,
I own a OP3 fr over a year now and had no issues with it while rooting and changing roms, etc till two weeks ago.
After updating my ROM (Experience rom) to its latest version my phone could not mount to the PC, OTG is not working and dash charge went to hell.
Now, The phone has never been close to water at all, I've been careful with it more than with myself.
The phone has been checked by a repair man, he changed the usb port+mic 3 times, still not working.
Ofc I checked another charger, another cable, drivers, another otg usb.... NOTHING seems to get it to mount.
TWRP is working alright but I cannot mount from there also. OTG as well.
The phone shows on some PC's that it is an unknown device, even with drivers installed, won't let me set it as a mass storage or anything I can think of.
Does anyone have an idea to what the hell is going on?
Thank you in advance.
Muskito87 said:
Hello friends,
I own a OP3 fr over a year now and had no issues with it while rooting and changing roms, etc till two weeks ago.
After updating my ROM (Experience rom) to its latest version my phone could not mount to the PC, OTG is not working and dash charge went to hell.
Now, The phone has never been close to water at all, I've been careful with it more than with myself.
The phone has been checked by a repair man, he changed the usb port+mic 3 times, still not working.
Ofc I checked another charger, another cable, drivers, another otg usb.... NOTHING seems to get it to mount.
TWRP is working alright but I cannot mount from there also. OTG as well.
The phone shows on some PC's that it is an unknown device, even with drivers installed, won't let me set it as a mass storage or anything I can think of.
Does anyone have an idea to what the hell is going on?
Thank you in advance.
Click to expand...
Click to collapse
What does the logcat say?
zelendel said:
What does the logcat say?
Click to expand...
Click to collapse
I can't do a logcat. There is no OS currently.
I can only enter TWRP or Fastboot.
Cannot mount from TWRP, Cannot get ADB sideload to work.
The device is an unrecognized driver in the device manager. (tried uninstalling ALL related drivers and installing again.)
Only weird thing i found is that the baseband and modem versions are missing from showing in fastboot
Exact same problem here
Im using the open beta 12, no OTG no dash charging :crying:
ahmadsensei said:
Exact same problem here
Im using the open beta 12, no OTG no dash charging :crying:
Click to expand...
Click to collapse
can u check something, if you go in fastboot do you get your baseband and modem versions?
I dont know how to access fastboot
But here is a screen shot
https://
goo.gl/photos/
owUkTtK6F5933ayz7
Muskito87 said:
can u check something, if you go in fastboot do you get your baseband and modem versions?
Click to expand...
Click to collapse
If you are talking about bootloader mode, right from the day I purchased the phone, they are blank despite flashing different ROMs and firmware/modems. So that is not an issue.

warp charge MIA

Couple days ago warp charge suddenly stooped working. No fast charge either. Charging at about 5-6%/hour. no system changes remotely coincide, wiped cache tried various wall outlets. Any method possible to determine the root cause weather power adapter or cable or device.
Thanks in advance.
shorty1993 said:
Couple days ago warp charge suddenly stooped working. No fast charge either. Charging at about 5-6%/hour. no system changes remotely coincide, wiped cache tried various wall outlets. Any method possible to determine the root cause weather power adapter or cable or device.
Thanks in advance.
Click to expand...
Click to collapse
Try to reinstall the whole OS then? You tried with other cable?
surdustef said:
Try to reinstall the whole OS then? You tried with other cable?
Click to expand...
Click to collapse
Unable to test another cable since don't know anyone with a oneplus device. I do get charging but very slow.
I will try to reinstall the fast boot rom fresh & see what happens, sure hoped to avoid that tho.
Now i can't get adb to recognize the device at all. It is charging but regardless of how USB is configured it won't do anything, not even request for authorization. Tried rebooting both devices, wiped cache, revoked authorization, toggled USB debugging & flashed back to stock kernel. Guessing factory reset is the last option at this point unless someone has a better idea.
Thanks
Additionally it isn't recognized as a storage device or anything. Going to try another machine in the morning, maybe mine has seen better days.
Tried new machine & won't do anything. Not even recognize to install driver
shorty1993 said:
Tried new machine & won't do anything. Not even recognize to install driver
Click to expand...
Click to collapse
I guess your phone has a usb problem. Might need a repair
Maybe stupid thought but check your usb-c slot, maybe something got inside

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