Just bought a the Honor View 20, and loving the phone, but noticed that the touch button can unlock the screen using other fingers, and even someone else finger. Anyone have similar issues?
mattbrown said:
Just bought a the Honor View 20, and loving the phone, but noticed that the touch button can unlock the screen using other fingers, and even someone else finger. Anyone have similar issues?
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That should not be the case. Try factory reset omce and see if it still detects other unregistered fingers
I have the same issue. I can unlock the phone with several taps of an untrained finger usually. I will try the factory reset and report back.
Maybe your phone unlocked itself trough the face recognition function?
Verstuurd vanaf mijn PCT-L29 met Tapatalk
I believe its due to Google smart security feature.
Try after disabling it.
Related
Hi T800 users,
I activated the fingerprint scanner about a week ago. It worked without any problems. Today I tried to unlock my tab but the scanner pad wouldn't accept my finger print anymore. I would get all sorts of messages like Swipe slower or Swipe faster etc. I had to unlock by using the alternative PIN code. Only after deleting the old finger prints and re registering a new set, this feature would work again. I only register(ed) 1 set of finger prints. Anyone else having this problem? LJ
I have never had this problem. Sometimes it wont read my finger because sometimes the home button gets a little dirty so i wipe it off. What I ussally do when registering my fingerprints is that i scan my main finger that im using only 3 times. Then I scan my other fingers incase my main finger fails the unlocking via fingerprint. I do all that under one registered finger print. May that could help?
DUHAsianSKILLZ said:
I have never had this problem. Sometimes it wont read my finger because sometimes the home button gets a little dirty so i wipe it off. What I ussally do when registering my fingerprints is that i scan my main finger that im using only 3 times. Then I scan my other fingers incase my main finger fails the unlocking via fingerprint. I do all that under one registered finger print. May that could help?
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I am going to try this. May be it works. I had the same problem again today and switched to pattern. LJ
Ok! Can you post back if it works or not?
DUHAsianSKILLZ said:
Ok! Can you post back if it works or not?
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I have read all sorts of instructions on other threads e.g. For the Note 4. Initially the scanner works. But after a while it wouldn't accept the fingerprint anymore. It really sucks. I have deactivated it now for good. End of story for me!
Sent from my SM-T800 using Tapatalk
Weird... Works well for me., but then again I am not a heavy user of the scanner,.
No point of it in a tablet. I just use it for locking up apps instead of typing a password in.
After upgrading to the latest firmware NJ6 the fingerprint scanner seems to be working much better.
BTW this FW is brilliant, very fast and smooth, and there is much more free RAM than in the previous version. Highly recommended.
Sent from my SM-T800 using Tapatalk
I have this issue where when I unlock my screen, the touch screen is unresponsive with finger input. S-pen works fine, and all other buttons (volume, home, back, recent apps) works fine too. Just the finger touch stops working.
This issue happens when I unlock my screen 3rd or 4th time. In other words, if I unlock my phone first two times, it works fine but on 3rd or 4th time it will give me this issue. I have to lock and unlock the phone again with power button in order to get it working again.
Interestingly, this issue only happens when I don't have any screen lock setup. If I have any PIN, pattern lock or even swipe to unlock setup, the issue doesnt happen. I suspect that there is some bug with Firmware where it is waiting for the unlock to happen even when no screen lock is setup.
Anyone experiencing the same issue? Any solution for this?
Bump - I have the same issue, and cannot find a fix anywhere.
Sent from my SAMSUNG-SM-N920A
Anyone?
This is a new issue it happens on some of the devices wait fee days for the software update the fix will be released I got the 64gb version and I dont have this problem but my friend with 32gb versio he has the same problem as you both have.
Sent from my SAMSUNG-SM-N920A using Tapatalk
eXplosion17 said:
This is a new issue it happens on some of the devices wait fee days for the software update the fix will be released I got the 64gb version and I dont have this problem but my friend with 32gb versio he has the same problem as you both have.
Sent from my SAMSUNG-SM-N920A using Tapatalk
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I already received the update but I still have the issue
Now I am forced to have a screen lock which I hate.
Hey people,
my OnePlus 3 loses much energy (up to 3 percent in 5 Minutes) if it’s inside my pocket (!) - especially then if I move at the same time.
I have already disabled the gesture functions - however, the problem remains.
Actually the problem can only be reproduced in my pockets
- latest Stock-ROM
- no root or other deep system changes
Any ideas how to narrow down this issue?
Best Regards,
Chris
Gesendet von meinem ONEPLUS A3003 mit Tapatalk
Well me getting same problem.. still not figured out issue.
Sent from my ONEPLUS A3003 using Tapatalk
dont use it as your pocket vibrator then...
have you checked the smart lock? it can keep your phone unlocked while you carry it.
Hastaloego said:
dont use it as your pocket vibrator then...
have you checked the smart lock? it can keep your phone unlocked while you carry it.
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Click to collapse
Hahaa ;p
well, smart lock is not active in my phone...
Does it only happen when the screen / fingerprint scanner are against your body? Maybe they are detecting skin through your clothes and constantly trying to do something?
binners said:
Does it only happen when the screen / fingerprint scanner are against your body? Maybe they are detecting skin through your clothes and constantly trying to do something?
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Click to collapse
This. I think this is causing the issue. If you are slightly warm/damp/moist (someone reading hates that word ), it will try and scan your leg. My guess is perhaps it's not checking the ambient/proximity sensor to see if it's in the pocket or not.
I had this issue on the OnePlus 2 as well, although not as bad.
binners said:
Does it only happen when the screen / fingerprint scanner are against your body? Maybe they are detecting skin through your clothes and constantly trying to do something?
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Click to collapse
thebcooper said:
This. I think this is causing the issue. If you are slightly warm/damp/moist (someone reading hates that word ), it will try and scan your leg. My guess is perhaps it's not checking the ambient/proximity sensor to see if it's in the pocket or not.
I had this issue on the OnePlus 2 as well, although not as bad.
Click to expand...
Click to collapse
Thanks guys!
I'll try to wear the phone outward inside my pocket to see whether the problem still occurs.
Btw, i did some tests via "GSam Battery Monitor" and figured out the main-process which is producing the problem:
It's the "kernel". Does the kernel controls one of the mentioned sensors (ambient/proximity sensor) ?
MagDag said:
Thanks guys!
I'll try to wear the phone outward inside my pocket to see whether the problem still occurs.
Btw, i did some tests via "GSam Battery Monitor" and figured out the main-process which is producing the problem:
It's the "kernel". Does the kernel controls one of the mentioned sensors (ambient/proximity sensor) ?
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Click to collapse
Just be more wary of the screen being knocked/bumped!
Yeah that handles hardware as far as I know (might also be under other processes if they use it too though)
Alright, thanks for your quick feedback.
I guess i will reset my phone now...
I'm pretty sure it's the fingerprint sensor. Really sad to see that OP3 has this issue too, this started happening to me on OP2 too after the marshmallow update. They made the fingerprint scanner much more sensitive, greatly improving it's speed but this started happening. The workaround is to keep the phone in your pocket screen facing outwards...
I have the same problem. It should be fixable via system update to not activate the fingerprint sensor while the proximity sensor detects something.
Or am i missing something here?
Same issue here
Same issue. It's kind sad that OP can't handle this to prevent waking up using proximity sensor like it happens with duoble tap. I hope that they will release an update soon.
Is there anything in settings called "pocket mode"?? a friend has a THL phone that has pocket mode which stops the phone from doing anything when it detects its in a pocket
Nope, I've searched whole settings and there no option like 'pocket mode'.
same issue and the screen is showing the message "too many attempts. try again later" i can't use my smartwatch because the phone make a call or sent a message it self in my pocket.
I've created an e-mail to support with issue describe. Will update thread while getting reply.
Yes this is a bad bug which OP need to fix asap.
So what's the solution to the problem, finally?
MagDag said:
Hey people,
my OnePlus 3 loses much energy (up to 3 percent in 5 Minutes) if it’s inside my pocket (!) - especially then if I move at the same time.
I have already disabled the gesture functions - however, the problem remains.
Actually the problem can only be reproduced in my pockets
- latest Stock-ROM
- no root or other deep system changes
Any ideas how to narrow down this issue?
Best Regards,
Chris
Gesendet von meinem ONEPLUS A3003 mit Tapatalk
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Click to collapse
We simply keep the phone face up in our pockets? That seems like a quick fix we shouldn't have to live with...
ArjunRanaOO7 said:
We simply keep the phone face up in our pockets? That seems like a quick fix we shouldn't have to live with...
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You would think that priority would be given to the proximity sensor. If triggered it would disable the finger print input.
Anyone having issues adding their fingerprints? I get most of the way through and it dumps me back out to the menu. I tried about 15 times and same result every time. I feel like it is registering a touch somewhere on the screen or buttons or something when it dumps me back and no matter how I try to touch the scanner it does the same thing. I have never had issues like this with the last 4 galaxy fingerprint scanners. Anyone else? Ideas?
I have this issue on the note 7 finger print sensor. Whenever i place my finger at the lock screen, it does nothing and without any error message. i can only unlock it via pattern. Tried rebooting the phone and it is still the same. I even delete off the finger print and re-add the finger print but it is still the same.
Not sure if anyone else have this issue and how do we solve this?
travistyofjustice said:
Anyone having issues adding their fingerprints? I get most of the way through and it dumps me back out to the menu. I tried about 15 times and same result every time. I feel like it is registering a touch somewhere on the screen or buttons or something when it dumps me back and no matter how I try to touch the scanner it does the same thing. I have never had issues like this with the last 4 galaxy fingerprint scanners. Anyone else? Ideas?
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Seems like a defective unit. On my n930f works even better than on my already sold s7edge.
Sent from my SM-N920C using XDA-Developers mobile app
I am not sure if it is touch issue or display issue. https://www.youtube.com/watch?v=JdMbbML9ECg Please have a look at this link.
The touch works for 2 seconds of screen on. Anyone having same issue? Please reply if anyone has fixed this issue.
same problem.
It's like the smartphone, after a 2 second make a check then blocks the touch.
I noticed that if I touch the screen before turning on the smartphone, the touch does not hang after 2 seconds but after more than 2 minutes.
I'm not sure it's a hardware problem; I still believe that it can be solved by preventing the above control.
TouchScreen Issue
Hi! I have the same problem with my Zuk Z2 plus. Did you already fix the problem? If yes could you tell me how?
Thanks!
I just start facing the same problem, any news on this?
do u all use quickcharger 3?
i am facing the same issue any update??
Tushar Bali said:
i am facing the same issue any update??
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Click to collapse
Which ROM and Kernel are you using? Should be a kernel related issue, try flashing a different ROM or Kernel.
sixth.pr1m3 said:
Which ROM and Kernel are you using? Should be a kernel related issue, try flashing a different ROM or Kernel.
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Click to collapse
already tried but not switched kernel,i am running default kernel with jaguar oreo rom
I am also facing the same issue, since i have flashed custom rom [Pixel Experience], initially i was using PixelExp-24/01/2018 i didnt faced any issue i was using for almost 20-25days & recently i have flashed PixelExp-07/02/2018, after 3days the nav bar stopped working intermediately & the touch response only once after screen unlock & not responses until or unless i lock it & unlock it, then suddenly touch starts working but where ever i touch in the screen Google-Assistance opens.
Has anyone found a solution to this problem? Did any of you go to the lenovo Service center?
nirvikkhanal said:
I am not sure if it is touch issue or display issue. https://www.youtube.com/watch?v=JdMbbML9ECg Please have a look at this link.
The touch works for 2 seconds of screen on. Anyone having same issue? Please reply if anyone has fixed this issue.
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I had the same. I used a piezoelectric of a lighter to give static shocks to the screen while touching it with the other finger. It worked.
Inviato dal mio Z2 Plus utilizzando Tapatalk
hi i get the same problem any solution for this problem
I had the same issue, and fixed it by removing the screen protector. Now the touch has been working since yesterday
vivaswan.cs said:
I am also facing the same problem on my phone.
I tried discharging the phone completely and charging again.
I use the original charger only.
I'm running Pixel Experience ROM on stock kernel. This problem started a week after unlocking and rooting my phone. I also feel that it is not a hardware issue.
The problem started with the nav. buttons: The rest of the screen functioned properly but the nav buttons were unresponsive. A little later (a few hours), the entire screen responded to touch intermittently, and after that it responded only a few seconds after unlocking the phone (the above mentioned problem).
I am having a very tough time as this is my daily driver and I'm stuck.
Please Help. Thanks a lot in advance.
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This is exactly what has happened to me too. It started with the nav. buttons and then the rest of the screen. Have you found out what is to be done?
Guyz try a cell ,u know those 1.5 v cells use them as the s pen im not joking it really works u just try once
No solution whatsoever!! I just cannot believe this is a hardware problem. My screen works (most of the time) for 2mins if I wake the screen up while touching it with one of my fingers, otherwise the screen works only for 2 secs.
This problem has been discussed in very few places although there are many people who are affected. Loosing hope.
Can I exchange this phone on Filpkart/Amazon in India?
chetaah said:
No solution whatsoever!! I just cannot believe this is a hardware problem. My screen works (most of the time) for 2mins if I wake the screen up while touching it with one of my fingers, otherwise the screen works only for 2 secs.
This problem has been discussed in very few places although there are many people who are affected. Loosing hope.
Can I exchange this phone on Filpkart/Amazon in India?
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Click to collapse
I exchanged my z2 plus with this problem on Amazon without any problem. They only want a phone which switches on and whose display is not cracked
max.para said:
I had the same. I used a piezoelectric of a lighter to give static shocks to the screen while touching it with the other finger. It worked.
Inviato dal mio Z2 Plus utilizzando Tapatalk
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Exactly how did you did that? Could you explain?
Broke a piezoelectric lighter and got the raw mechanism.
I made it discharge several times on the affected area while touching another area of the screen with another finger
Simply4Nothing said:
Exactly how did you did that? Could you explain?
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Inviato dal mio MIX 2S utilizzando Tapatalk
Workaround
I tried one workaround indicated by someone else on another thread. Follow below steps
Press power button to put screen off
Hold phone in left hand and put left thumb on screen
Press power button to start screen
Touch with right hand fingers
It will work till left thumb is there on screen..
If touch is lost follow from step one
Atleast this helps alot instead of only 2-3secs stuff..
Thanks to one who indicated this workaround
Found a solution
Hi I was also facing this problem and I was ready to give up then I tried changing custom ROMs and when I installed the dot os v2.4,the problem disappeared and I was back to using the device normally
Hope this helps