Anyone having issues adding their fingerprints? I get most of the way through and it dumps me back out to the menu. I tried about 15 times and same result every time. I feel like it is registering a touch somewhere on the screen or buttons or something when it dumps me back and no matter how I try to touch the scanner it does the same thing. I have never had issues like this with the last 4 galaxy fingerprint scanners. Anyone else? Ideas?
I have this issue on the note 7 finger print sensor. Whenever i place my finger at the lock screen, it does nothing and without any error message. i can only unlock it via pattern. Tried rebooting the phone and it is still the same. I even delete off the finger print and re-add the finger print but it is still the same.
Not sure if anyone else have this issue and how do we solve this?
travistyofjustice said:
Anyone having issues adding their fingerprints? I get most of the way through and it dumps me back out to the menu. I tried about 15 times and same result every time. I feel like it is registering a touch somewhere on the screen or buttons or something when it dumps me back and no matter how I try to touch the scanner it does the same thing. I have never had issues like this with the last 4 galaxy fingerprint scanners. Anyone else? Ideas?
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Seems like a defective unit. On my n930f works even better than on my already sold s7edge.
Sent from my SM-N920C using XDA-Developers mobile app
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Hi T800 users,
I activated the fingerprint scanner about a week ago. It worked without any problems. Today I tried to unlock my tab but the scanner pad wouldn't accept my finger print anymore. I would get all sorts of messages like Swipe slower or Swipe faster etc. I had to unlock by using the alternative PIN code. Only after deleting the old finger prints and re registering a new set, this feature would work again. I only register(ed) 1 set of finger prints. Anyone else having this problem? LJ
I have never had this problem. Sometimes it wont read my finger because sometimes the home button gets a little dirty so i wipe it off. What I ussally do when registering my fingerprints is that i scan my main finger that im using only 3 times. Then I scan my other fingers incase my main finger fails the unlocking via fingerprint. I do all that under one registered finger print. May that could help?
DUHAsianSKILLZ said:
I have never had this problem. Sometimes it wont read my finger because sometimes the home button gets a little dirty so i wipe it off. What I ussally do when registering my fingerprints is that i scan my main finger that im using only 3 times. Then I scan my other fingers incase my main finger fails the unlocking via fingerprint. I do all that under one registered finger print. May that could help?
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I am going to try this. May be it works. I had the same problem again today and switched to pattern. LJ
Ok! Can you post back if it works or not?
DUHAsianSKILLZ said:
Ok! Can you post back if it works or not?
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I have read all sorts of instructions on other threads e.g. For the Note 4. Initially the scanner works. But after a while it wouldn't accept the fingerprint anymore. It really sucks. I have deactivated it now for good. End of story for me!
Sent from my SM-T800 using Tapatalk
Weird... Works well for me., but then again I am not a heavy user of the scanner,.
No point of it in a tablet. I just use it for locking up apps instead of typing a password in.
After upgrading to the latest firmware NJ6 the fingerprint scanner seems to be working much better.
BTW this FW is brilliant, very fast and smooth, and there is much more free RAM than in the previous version. Highly recommended.
Sent from my SM-T800 using Tapatalk
I have this issue where when I unlock my screen, the touch screen is unresponsive with finger input. S-pen works fine, and all other buttons (volume, home, back, recent apps) works fine too. Just the finger touch stops working.
This issue happens when I unlock my screen 3rd or 4th time. In other words, if I unlock my phone first two times, it works fine but on 3rd or 4th time it will give me this issue. I have to lock and unlock the phone again with power button in order to get it working again.
Interestingly, this issue only happens when I don't have any screen lock setup. If I have any PIN, pattern lock or even swipe to unlock setup, the issue doesnt happen. I suspect that there is some bug with Firmware where it is waiting for the unlock to happen even when no screen lock is setup.
Anyone experiencing the same issue? Any solution for this?
Bump - I have the same issue, and cannot find a fix anywhere.
Sent from my SAMSUNG-SM-N920A
Anyone?
This is a new issue it happens on some of the devices wait fee days for the software update the fix will be released I got the 64gb version and I dont have this problem but my friend with 32gb versio he has the same problem as you both have.
Sent from my SAMSUNG-SM-N920A using Tapatalk
eXplosion17 said:
This is a new issue it happens on some of the devices wait fee days for the software update the fix will be released I got the 64gb version and I dont have this problem but my friend with 32gb versio he has the same problem as you both have.
Sent from my SAMSUNG-SM-N920A using Tapatalk
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I already received the update but I still have the issue
Now I am forced to have a screen lock which I hate.
I'm just trying to narrow down why randomly the fingerprint scanner does not wake the phone. It might happen once a day or not for a couple of days, but it seems to always come back. Not a huge deal since the power button will always work, but it is disconcerting when it happens. I'm not using any power widget or lock program although I do use Nova Launcher Pro. Does this happen to anyone else and if so have you narrowed it down?
Mine always wakes my phone, although every now and then it doesn't recognize my print. However, I believe it's because of how my finger lays on the sensor so I think it's user error in my case.
I've registered 4 prints, 2 from each index finger and all in different positions on the sensor to get the least reading errors.
Are you saying that you get no vibration as in it doesn't even register at times therefore you HAVE to use the power button to wake it?
I use nova pro too.
jbdan said:
Mine always wakes my phone, although every now and then it doesn't recognize my print. However, I believe it's because of how my finger lays on the sensor so I think it's user error in my case.
I've registered 4 prints, 2 from each index finger and all in different positions on the sensor to get the least reading errors.
Are you saying that you get no vibration as in it doesn't even register at times therefore you HAVE to use the power button to wake it?
I use nova pro too.
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Yes exactly, no vibration. I've had it where it vibrates and doesn't unlock because my fingers are slightly wet or something. This is like it doesn't even know my finger is on the sensor. Power button unlocks and then it works again. Last time I said ok I'm not unlocking with the power button I'm gonna get this to work. Nope, had to power button it on after a minute or so of trying. As I said, it's not that big a deal and only happens once in a while. Glad it's not Nova though. Kernel dev said it's not the kernel , I'm using Elemental X. I might try going back to the stock kernel just to test it out. Problem is that I can't reproduce it.
bobby janow said:
Yes exactly, no vibration. I've had it where it vibrates and doesn't unlock because my fingers are slightly wet or something. This is like it doesn't even know my finger is on the sensor. Power button unlocks and then it works again. Last time I said ok I'm not unlocking with the power button I'm gonna get this to work. Nope, had to power button it on after a minute or so of trying. As I said, it's not that big a deal and only happens once in a while. Glad it's not Nova though. Kernel dev said it's not the kernel , I'm using Elemental X. I might try going back to the stock kernel just to test it out. Problem is that I can't reproduce it.
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I get this occasionally when charging but that occurred on stock everything, can't say I've noticed it in any other capacity. Are you using smart lock or an app to lock your screen?
Edit: I should read your post before replying, disregard my app question. Still asking about smart lock though.
Sent from my Nexus 5X using Tapatalk
bobby janow said:
Yes exactly, no vibration. I've had it where it vibrates and doesn't unlock because my fingers are slightly wet or something. This is like it doesn't even know my finger is on the sensor. Power button unlocks and then it works again. Last time I said ok I'm not unlocking with the power button I'm gonna get this to work. Nope, had to power button it on after a minute or so of trying. As I said, it's not that big a deal and only happens once in a while. Glad it's not Nova though. Kernel dev said it's not the kernel , I'm using Elemental X. I might try going back to the stock kernel just to test it out. Problem is that I can't reproduce it.
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And I meant to include the "big" question in my original reply. Big being "what mods are you using"
Best way to trial and error issues as you well know? I'd test it on all stock (for a day or 2) and see what that gets you then you can narrow down to if it's the kernel or not. I'm not a kernel dev, but an educated guess would point to that imo
SlimSnoopOS said:
I get this occasionally when charging but that occurred on stock everything, can't say I've noticed it in any other capacity. Are you using smart lock or an app to lock your screen?
Edit: I should read your post before replying, disregard my app question. Still asking about smart lock though.
Sent from my Nexus 5X using Tapatalk
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Smart lock, yes. Well smart unlock isn't it? I have a couple of BT unlock devices, Mi Band and car BT radio but that's it.
jbdan said:
And I meant to include the "big" question in my original reply. Big being "what mods are you using"
Best way to trial and error issues as you well know? I'd test it on all stock (for a day or 2) and see what that gets you then you can narrow down to if it's the kernel or not. I'm not a kernel dev, but an educated guess would point to that imo
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No mods.. well let me rephrase that. I have a bunch of programs running naturally, but the only "mod" I have is Cataclysm and systemless root along with Elemental X kernel. Cataclysm is considered a mod these days as it's just an overlay on stock 6.01. I know I'd have to go full stock to test for a few days but I'm so so trying to avoid that as I'm sure you know. Thanks for all the input guys, I know this can't just be me right? Hey wait a sec.. I do have a BT smart band unlock running. I'm going to take that off and see if that makes a difference. Maybe that is interfering with the fingerprint requirement.
Edit..nope not it. Gonna run stock kernel next.
The exact same thing is happening to me. Same symptoms but I am on fully stock. I'm also using nova pro. Been searching around for an answer but haven't found anything.
tofuwrice said:
The exact same thing is happening to me. Same symptoms but I am on fully stock. I'm also using nova pro. Been searching around for an answer but haven't found anything.
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Too many people on Nova Pro for it to be an undocumented issue. I know it's been said that it is not the kernel, however, yesterday morning I flashed this one http://forum.xda-developers.com/nexus-5x/orig-development/jolla-kernelbullhead-t3271530 and I've not had the issue since. I usually have it at least once / day and none so far. That doesn't mean it's not going to happen in 5 minutes though. I went with stock kernel values if you're rooted and feel like giving it a try.
I was having this issue randomly when running custom hotplugging. Currently no issues with default cpu hotplug settings and ElementalX.
For me I have a case on my 5x. There are two cutouts - one for fingerprint sensor and one for camera. They're both about the same size. Every once in awhile I find myself reaching for the camera instead of the fingerprint sensor. When I first got the phone I thought my fingerprint wasn't working at times. Turns out I was just putting my finger on the camera instead of the fingerprint sensor. Any chance this is what's going on?
jgummeson said:
For me I have a case on my 5x. There are two cutouts - one for fingerprint sensor and one for camera. They're both about the same size. Every once in awhile I find myself reaching for the camera instead of the fingerprint sensor. When I first got the phone I thought my fingerprint wasn't working at times. Turns out I was just putting my finger on the camera instead of the fingerprint sensor. Any chance this is what's going on?
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Don't make me question my own sanity! hehe. I did the same thing at the outset but quickly realized my error. This is not what happens here, however. I even put it back in my pocket once to make sure it wasn't some aberration. It just wouldn't recognize there was even a finger there. Almost thought the phone had shut down but power button got it working again. Haven't had the issue in well over a day now with this kernel but I'm not sure that's what it is.
bobby janow said:
Don't make me question my own sanity! hehe. I did the same thing at the outset but quickly realized my error. This is not what happens here, however. I even put it back in my pocket once to make sure it wasn't some aberration. It just wouldn't recognize there was even a finger there. Almost thought the phone had shut down but power button got it working again. Haven't had the issue in well over a day now with this kernel but I'm not sure that's what it is.
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This has happened to me twice. Both times while charging. Has not happened any other time. (stock everything/not rooted)
morenoa48 said:
This has happened to me twice. Both times while charging. Has not happened any other time. (stock everything/not rooted)
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Happened to me not charging, rooted with custom kernel. So it's across the board hit or miss. I have a feeling it will be fixed in an update or OTA. Not a deal breaker just odd is all. Oh well, if we didn't have a power button it would be major.
After 3 years of usage my Nexus 5X fingerprint scanner stopped working at all and i can't do anything about it apparently. The issues started when i sent the phone to LG to fix the bootloop
The fingerprint rarely recognises my finer...its annoying as i have to use my pattern ..is this happening only to me or anyone of you guys rae facing it ...and im using a case..it doesnt block the sebsor or so ...but ...it doesnt work properly ..is there any fix for this???please help
venkatkrishna_s said:
The fingerprint rarely recognises my finer...its annoying as i have to use my pattern ..is this happening only to me or anyone of you guys rae facing it ...and im using a case..it doesnt block the sebsor or so ...but ...it doesnt work properly ..is there any fix for this???please help
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I don't usually have an issue but I found that not sliding my finger onto the sensor makes it work much more reliably. I just try and tap centered on the sensor and it works almost every time.
lampel said:
I don't usually have an issue but I found that not sliding my finger onto the sensor makes it work much more reliably. I just try and tap centered on the sensor and it works almost every time.
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I usually tap ..because of the case ..there is no place to slide ...like 99% it won't recognize..it was working before .. recently this has started
venkatkrishna_s said:
I usually tap ..because of the case ..there is no place to slide ...like 99% it won't recognize..it was working before .. recently this has started
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So back for repairs then. Or You can try Factory reset.
EricH7001 said:
So back for repairs then. Or You can try Factory reset.
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Click to collapse
I'll reset the phone and check
lampel said:
I don't usually have an issue but I found that not sliding my finger onto the sensor makes it work much more reliably. I just try and tap centered on the sensor and it works almost every time.
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Click to collapse
I had the same issue, someone in the forum suggested enroll the same finger multiple times for more data, the sensor is pretty small and easily stops working due to sweat and oil, keep the back of your phone pristine at all times, that might help a little, you will run into less issues this way.
Although I gave in and started using Pin authorization recently.
venkatkrishna_s said:
The fingerprint rarely recognises my finer...its annoying as i have to use my pattern ..is this happening only to me or anyone of you guys rae facing it ...and im using a case..it doesnt block the sebsor or so ...but ...it doesnt work properly ..is there any fix for this???please help
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Click to collapse
This happens in my case too....at every 15-20min. i have to clean the fingerprint area with a microfiber cloth and then it works only for 2-3 times.....this is really annoying...i have tried multiple times registering my finger...but doesn't seems to work.
Tried factory reset but still the problem persists.
Hello guys!
I have bought a brand new Mate 20 X just 3 days ago!
I noticed that some times I click something and it wont do anything or do it with delay and sometimes I click on something and it vibrates like it did it but nothing happened (like home button for example).
Does anyone else face this issue? do you know how to fix it?
Have a great day!
Nothing here, I also use the gestures so never use the home button. Is it specific apps that cause issues or just in general?
yetiweston said:
Nothing here, I also use the gestures so never use the home button. Is it specific apps that cause issues or just in general?
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everywhere all apps all places
omer919 said:
Hello guys!
I have bought a brand new Mate 20 X just 3 days ago!
I noticed that some times I click something and it wont do anything or do it with delay and sometimes I click on something and it vibrates like it did it but nothing happened (like home button for example).
Does anyone else face this issue? do you know how to fix it?
Have a great day!
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Click to collapse
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
ajsmsg78 said:
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
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All stock, latest update no unlocked bootloader (EVR-L29)
I disabled all gestures, I dont have a nano memory card, its not app related, it even happens on the notifications tray when I try to reply to someone but the button doesnt work. even when I type there is a delay that make me miss some clicks I have done
omer919 said:
everywhere all apps all places
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Have you tried a hard reset to see if that fixes it?
yetiweston said:
Have you tried a hard reset to see if that fixes it?
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Click to collapse
yes, from recovery. didnt help
also scrolling is very slow compared to other phones even when scrolling the fastest I can its very slow.
ajsmsg78 said:
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
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Click to collapse
Exactly the same a few times a day on stock or openkirin rr
Sent from my Kirin Treble using Tapatalk
sometimes when I touch with 2 fingers to zoom (for example on a document) it just stays on zoom mode even when I touch with 1 finger (so when I try to move around it will change the size like a 2 fingers gesture).
scrolling is way slower than any other phone I tested, has anyone else noticed that?
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
stestesteste said:
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
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Click to collapse
It's not a screen issue, it's a software issue.
stestesteste said:
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
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Click to collapse
tried both, didnt help.
I thought I was the only one with this issue.
After flashing the Resurrection Remix rom I have never encountered this problem.
I'll be going back to stock soon so I'll see if the problem still exists.
Mine works perfectly. Even with the protective film scratched. Worked perfectly with my previous screen protector, a tempered glass type. I have the chinese EVR-TL00 midnight blue model. Everything stock, no root.
I also have this problem
You're not alone, this is happening to me as well on the EVR-L29. In my experience it is most noticeable when tap typing and a letter I tapped on does not register. Also, once in a while when I tap on an app to open it nothing happens and I'll have to tap it again for it to open. It's a mild annoyance for me, but not to the point of ruining the experience. I'm hoping a future software update addresses this, unless it's hardware related. I love the phone, but this is probably my biggest gripe outside of the possibility of no future upgrades in Huawei's spat with the US.