Fingerprin issue - Nokia 6.1 (2018) Questions & Answers

The fingerprint rarely recognises my finer...its annoying as i have to use my pattern ..is this happening only to me or anyone of you guys rae facing it ...and im using a case..it doesnt block the sebsor or so ...but ...it doesnt work properly ..is there any fix for this???please help

venkatkrishna_s said:
The fingerprint rarely recognises my finer...its annoying as i have to use my pattern ..is this happening only to me or anyone of you guys rae facing it ...and im using a case..it doesnt block the sebsor or so ...but ...it doesnt work properly ..is there any fix for this???please help
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I don't usually have an issue but I found that not sliding my finger onto the sensor makes it work much more reliably. I just try and tap centered on the sensor and it works almost every time.

lampel said:
I don't usually have an issue but I found that not sliding my finger onto the sensor makes it work much more reliably. I just try and tap centered on the sensor and it works almost every time.
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I usually tap ..because of the case ..there is no place to slide ...like 99% it won't recognize..it was working before .. recently this has started

venkatkrishna_s said:
I usually tap ..because of the case ..there is no place to slide ...like 99% it won't recognize..it was working before .. recently this has started
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So back for repairs then. Or You can try Factory reset.

EricH7001 said:
So back for repairs then. Or You can try Factory reset.
Click to expand...
Click to collapse
I'll reset the phone and check

lampel said:
I don't usually have an issue but I found that not sliding my finger onto the sensor makes it work much more reliably. I just try and tap centered on the sensor and it works almost every time.
Click to expand...
Click to collapse
I had the same issue, someone in the forum suggested enroll the same finger multiple times for more data, the sensor is pretty small and easily stops working due to sweat and oil, keep the back of your phone pristine at all times, that might help a little, you will run into less issues this way.
Although I gave in and started using Pin authorization recently.

venkatkrishna_s said:
The fingerprint rarely recognises my finer...its annoying as i have to use my pattern ..is this happening only to me or anyone of you guys rae facing it ...and im using a case..it doesnt block the sebsor or so ...but ...it doesnt work properly ..is there any fix for this???please help
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Click to collapse
This happens in my case too....at every 15-20min. i have to clean the fingerprint area with a microfiber cloth and then it works only for 2-3 times.....this is really annoying...i have tried multiple times registering my finger...but doesn't seems to work.
Tried factory reset but still the problem persists.

Related

No notification LED after MM update on ZE551ML?

Maybe it is just me and my device, but since the MM update (the real one, not the beta) my notification LED doesn't work. I have tested it with text messages, emails, missed calls, charger plugged into my computer, charging plugged into a standard charger, and charging plugged into the fast charger... nada on any of them.
Anyone having this issue? If so how have you rectified it? It has been a minute since I first got this thing (got it at launch) and the MM update reset all my settings so maybe there is a setting to turn it back on I am missing?
Help out a brother if you can. Thanks.
OK, so does anyone have any suggestions for an app that might help by letting me manually setup the notification LED?
Is Do not disturb mode on?
Sent from my ASUS_Z00AD using XDA Premium HD app
madman604 said:
Is Do not disturb mode on?
Sent from my ASUS_Z00AD using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for the reply. It is not in DND as far as I can tell (not on).
If you haven't already, try a factory reset first
Trotter516 said:
Thanks for the reply. It is not in DND as far as I can tell (not on).
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Click to collapse
Have you found a fix for that? Facing the same issue and so far no luck.
godzin said:
Have you found a fix for that? Facing the same issue and so far no luck.
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Click to collapse
Actually yes. After I wiped my phone for my wife the notification now works.
Another issue that I recently found the solution to... if your ZF2's proximity sensor has gotten crazy sensitive since the update try cleaning it. Seriously. Especially if you have a tempered glass screen protector. I thought the piece of advice was bogus but I cracked out my lens cleaning spray and cloth and BOOM, the proximity sensor works correctly again.
Trotter516 said:
Actually yes. After I wiped my phone for my wife the notification now works.
Another issue that I recently found the solution to... if your ZF2's proximity sensor has gotten crazy sensitive since the update try cleaning it. Seriously. Especially if you have a tempered glass screen protector. I thought the piece of advice was bogus but I cracked out my lens cleaning spray and cloth and BOOM, the proximity sensor works correctly again.
Click to expand...
Click to collapse
Thanks! Got the led working again after a factory reset.
By the proximity sensor do you mean the little one next to the selfie camera or the GPS?
After a lot of fixed I've got the ZF2 working fine, except for the "smartlock - safe places" that thing can never work right.
godzin said:
Thanks! Got the led working again after a factory reset.
By the proximity sensor do you mean the little one next to the selfie camera or the GPS?
After a lot of fixed I've got the ZF2 working fine, except for the "smartlock - safe places" that thing can never work right.
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Click to collapse
Sorry, I just realized that you had replied.
Yes, the one beside the camera. Many have had an issue where the screen goes black after you start or answer a call, especially after the update. It seems the update made the proximity sensor much more sensitive. Since all decent screen protectors have a small cutout for the proximity sensor it will tend to accumulate dirt and oil from your skin. Wiping it down doesn't seem to get it clean enough for the sensor so you have to get a little more aggressive to clear the problem up. I went months enduring the problem and even set my phone so I could disconnect from calls using the power button and then ended up stumbling over the solution when setting up the phone for my wife when I upgraded to my Axon 7.
No led indicator
Hi i've been experiencing the same issue. After I update my zenfone 2 ZE551ML 4gb/64gb version, I have noticed that the led incator is not working and it is not found in the settings. Also, another issue I have encountered is that quick charging feature is not working sometimes but sometimes it works. I don't know how to fix. I'd be glad if someone could help with a step by step process. Thanks in advance!

Proximity sensor bug

After the update I'm having trouble with the proximity sensor. It stops suddenly. Usually when I put the smartphone in the pocket. It was perfect before 172 firmware. Anybody notice anything? Any tips? I have the EVRL29. I also made a factory reset.
Lord_Maumad said:
After the update I'm having trouble with the proximity sensor. It stops suddenly. Usually when I put the smartphone in the pocket. It was perfect before 172 firmware. Anybody notice anything? Any tips? I have the EVRL29. I also made a factory reset.
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Click to collapse
Hey, you can use the APP that comes with your phone to check if the proximity sensor fails.
How to open it: HiCare-Service-Smart diagnosis-Auto
Good luck
Thanks, But everything's fine with the sensor as Hicare. I don't believe it's a hardware problem, but I don't know what I can do about the system.
Lord_Maumad said:
Thanks, But everything's fine with the sensor as Hicare. I don't believe it's a hardware problem, but I don't know what I can do about the system.
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Click to collapse
Do you have a black screen when you are talking?
When the sensor is locked, no. Sometimes the screen turns black immediately when I get the phone call. That is, the sensor is locked. Passing the finger over the sensor a few times, it unlocks and goes back to work.
Having the same issue. I thought it was because of Drupe (am using it instead of default dialer). Weirdly, proximity sensor activates even before attending the call sometimes and am not able to do anything. Just let the call ring it out and then have to call back as even locking/unlocking doesnt work.
have upgraded to version 184 and the problem continues. I don't know what to do. Disappointment with Huawei
cashif said:
Having the same issue. I thought it was because of Drupe (am using it instead of default dialer). Weirdly, proximity sensor activates even before attending the call sometimes and am not able to do anything. Just let the call ring it out and then have to call back as even locking/unlocking doesnt work.
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Click to collapse
Hi, did you solve the problem? I downgraded and it worked again, so I decided to upgrade and it stopped again
Lord_Maumad said:
Hi, did you solve the problem? I downgraded and it worked again, so I decided to upgrade and it stopped again
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Click to collapse
Problem stopped after updating to latest firmware 184 version
Lord_Maumad said:
After the update I'm having trouble with the proximity sensor. It stops suddenly. Usually when I put the smartphone in the pocket. It was perfect before 172 firmware. Anybody notice anything? Any tips? I have the EVRL29. I also made a factory reset.
Click to expand...
Click to collapse
Are you using full cover tempered glass screen protector?
Unfortunately I'm not ?
I don't know if it is updated firmware bug or hardware failure. My friend's phone has this problem too, and even worse when dialing or listening to voice SMS in FB messenger, the screen was off until the voice finished. I thought it was full cover screen protector; however, it was not after I suggested him to take off the screen protector, and the problem still persisted. Anyway he told me there was not any problem before updating.
Lord_Maumad said:
Unfortunately I'm not
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Are you using full cover tempered glass screen protector?In addition, can you check whether the position of your sensor is clean.
I'm not, and it's clean. It works until I put it in my pocket, then it gets stuck.
Today I realized one thing, if I touch the screen where the sensor is for more than 2 seconds, it hangs. If I stay near, it works ?
Lord_Maumad said:
Today I realized one thing, if I touch the screen where the sensor is for more than 2 seconds, it hangs. If I stay near, it works ?
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Click to collapse
My friend just sold his mate 20x with proximity sensor error and bought a new one with the same firmware version 9.0.0.184. The new one worked functionally with its proximity sensor. I think that his previous mate 20x had proximity sensor hardware's problem, not dead but not functional.
Ich have the same issue with a P30 Pro New Edition. I hope it's a hardware issue and the replacement unit will be fine.

Mate 20 X Unresponsive Screen

Hello guys!
I have bought a brand new Mate 20 X just 3 days ago!
I noticed that some times I click something and it wont do anything or do it with delay and sometimes I click on something and it vibrates like it did it but nothing happened (like home button for example).
Does anyone else face this issue? do you know how to fix it?
Have a great day!
Nothing here, I also use the gestures so never use the home button. Is it specific apps that cause issues or just in general?
yetiweston said:
Nothing here, I also use the gestures so never use the home button. Is it specific apps that cause issues or just in general?
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Click to collapse
everywhere all apps all places
omer919 said:
Hello guys!
I have bought a brand new Mate 20 X just 3 days ago!
I noticed that some times I click something and it wont do anything or do it with delay and sometimes I click on something and it vibrates like it did it but nothing happened (like home button for example).
Does anyone else face this issue? do you know how to fix it?
Have a great day!
Click to expand...
Click to collapse
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
ajsmsg78 said:
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
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Click to collapse
All stock, latest update no unlocked bootloader (EVR-L29)
I disabled all gestures, I dont have a nano memory card, its not app related, it even happens on the notifications tray when I try to reply to someone but the button doesnt work. even when I type there is a delay that make me miss some clicks I have done
omer919 said:
everywhere all apps all places
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Click to collapse
Have you tried a hard reset to see if that fixes it?
yetiweston said:
Have you tried a hard reset to see if that fixes it?
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Click to collapse
yes, from recovery. didnt help
also scrolling is very slow compared to other phones even when scrolling the fastest I can its very slow.
ajsmsg78 said:
Yep, it happens to me quite frequently. I don't think it has anything to do with the screen though. Do you have a nano memory card? Are you stock? What apps have you installed? What browser do you use? Mine started doing it after the 192 update (I think) and has been doing it ever since whether I'm on stock or on a custom rom. You'll tap a program and see that it selected but sometimes it takes like five to ten seconds to open.
Click to expand...
Click to collapse
Exactly the same a few times a day on stock or openkirin rr
Sent from my Kirin Treble using Tapatalk
sometimes when I touch with 2 fingers to zoom (for example on a document) it just stays on zoom mode even when I touch with 1 finger (so when I try to move around it will change the size like a 2 fingers gesture).
scrolling is way slower than any other phone I tested, has anyone else noticed that?
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
stestesteste said:
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
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Click to collapse
It's not a screen issue, it's a software issue.
stestesteste said:
Take screen protector off and clean it might be smudged . Maybe you could try glove mode it's more sensitive in settings
Click to expand...
Click to collapse
tried both, didnt help.
I thought I was the only one with this issue.
After flashing the Resurrection Remix rom I have never encountered this problem.
I'll be going back to stock soon so I'll see if the problem still exists.
Mine works perfectly. Even with the protective film scratched. Worked perfectly with my previous screen protector, a tempered glass type. I have the chinese EVR-TL00 midnight blue model. Everything stock, no root.
I also have this problem
You're not alone, this is happening to me as well on the EVR-L29. In my experience it is most noticeable when tap typing and a letter I tapped on does not register. Also, once in a while when I tap on an app to open it nothing happens and I'll have to tap it again for it to open. It's a mild annoyance for me, but not to the point of ruining the experience. I'm hoping a future software update addresses this, unless it's hardware related. I love the phone, but this is probably my biggest gripe outside of the possibility of no future upgrades in Huawei's spat with the US.

Fingerprint sensor problem

Hello, so I've been using the phone for a year and I'm planning to root it but I still haven't. The thing is the sensor was working for the first few months and it kept getting worse and now it never unlocks using it. Is there any known fixes?
Maybe clean it. I remember mine sometimes doesn't detect my fingerprint properly.
Darth Bidder said:
Maybe clean it. I remember mine sometimes doesn't detect my fingerprint properly.
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Click to collapse
i cleaned it really well. my brother's fingerprint works properly and everytime so the problem is my finger doesnt work nomore i guess
possible effects of the sensor

Question Apps opening automatically when phone in pocket

Most of the times when I unlock my phone after pulling it out of my pocket some apps are opened automatically. I mostly see battery setting, Camera, weather and messages apps. Does this means my phone is hacked or is there any other possibility also?
If it is hacked, is the factory reset only option to fix it or there is any other option also?
It is most likely an issue with pocket mode. Pocket mode on F3 is just terrible. It could have happend that you touched the fp slightly while putting the phone in your pocket, it unlocked and accidental touches were made. It happens to me quite often and it is annoying. Try putting the phone display facing away from your leg in your pocket and see if that helps.
I had the same problem, when you put in your pocket, it unlocks when your finger touch the sensor... In the Settings for Security/FingerPrint unlock, select the fingerprint sensor unlock to "push" instead of "touch".
Thanks for the reply guys. Looks like @Magister54 trick worked. I havent seen that issue in past 2 days.
bangash110 said:
Most of the times when I unlock my phone after pulling it out of my pocket some apps are opened automatically. I mostly see battery setting, Camera, weather and messages apps. Does this means my phone is hacked or is there any other possibility also?
If it is hacked, is the factory reset only option to fix it or there is any other option also?
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Click to collapse
Magister54 said:
I had the same problem, when you put in your pocket, it unlocks when your finger touch the sensor... In the Settings for Security/FingerPrint unlock, select the fingerprint sensor unlock to "push" instead of "touch".
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Anyone know how to find that setting in ArrowOS 12?
svanteson said:
Anyone know how to find that setting in ArrowOS 12?
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Click to collapse
It is not available. And for some reason, there is apparently no ROM with this feature except MIUI.
slikv55 said:
It is not available. And for some reason, there is apparently no ROM with this feature except MIUI.
Click to expand...
Click to collapse
Ah ok. Thanks
On crdroid there is an option that only allows the finger print sensor to work when the screen is on.
Does anyone have a good solution to this? I'm getting a bit tired of pocketcalling people
The feature in MIUI where you have to push the fingerprint sensor instead of touch sound like something that could solve the problem. Or perhaps the crdroid option HewettBR mention.
Is there any other ROM with a solution?
I'm running ArrowOS now but guess I have to change to an other ROM...

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