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Hello to everyone. I just bought my new 5X but it has still the security patch of October 2015 and the first build of Marshmallow. OTA does not notify me any updates and, for now, I can not flash anything. How can I fix?
dooz96 said:
Hello to everyone. I just bought my new 5X but it has still the security patch of October 2015 and the first build of Marshmallow. OTA does not notify me any updates and, for now, I can not flash anything. How can I fix?
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I have the same problem. Bought it brand new and activated it yesterday. It says the OS is up to date. I have no lag or any other issues floathing on the interwebs but still I bought a nexus for the updates and they are not comming. Im on 6.0 october 1st 2015 security patch. LGH791 variant in Sebia.
Tried google play services clearing data, rebooting, factory reset and no OTA showed up. Will wait a couple of days, but would love some insight on why is this the case.
5ageman said:
I have the same problem. Bought it brand new and activated it yesterday. It says the OS is up to date. I have no lag or any other issues floathing on the interwebs but still I bought a nexus for the updates and they are not comming. Im on 6.0 october 1st 2015 security patch. LGH791 variant in Sebia.
Tried google play services clearing data, rebooting, factory reset and no OTA showed up. Will wait a couple of days, but would love some insight on why is this the case.
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Exactly the same problem. Wait someone who knows how fix this issue..
dooz96 said:
Exactly the same problem. Wait someone who knows how fix this issue..
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same problem here. Still on 6.0 , no OTAs yet
I have the same problem, Android 6.0 and 1 October 2015 security patch. I tried a factory reset, but nothing... I hope the problem will solve automatically...
Wow, it's a biiiiig paradox. We have Nexus but they are not upgradable...
I also have the same problem. Have had the phone 2 days and it's still on December's security patch and no update.
Sent from my Nexus 10 using Tapatalk
If you just got and activated the device, don't panic. Updates are rolled out over time. Give it a few days. If you absolutely have to have it now you can always do it via fastboot. But you'll need an unlocked bootloader and doing that will wipe your device.
Sent from my Nexus 9 using XDA Free mobile app
I can confirm that after two days my device got updated from october to april security patch overnight.
I got all the updates. You can close the thread, thanks to all
I have a ATT branded Moto Z2 with a Cricket SIM. I got the phone in late november, and it came with Android 7.1.1 with the June 1 SPL. I know that ATT has released several updates, the latest in December with the November 1st SPL,
but everytime I check for updates it says that my phone is up-to-date.
So far I tried to check for updates after a factory reset, and also tried to do an OTA update with an old ATT SIM in it. Nothing seems to be working.
I have posted on the lenovo support page but so far I have not got any answer. I am not the guy that has to have the latest software running, but the updates fixed the BlueBorne security hole...
Othat than using a Cricket SIM, the phone is stock, not rooted.
has anybody encountered the same problem? Thank you
So I have two Tmobile versions of this phone. one rooted/unlocked, one not. I am also having a problem with receiving OTA. Mine stock device is on an August Security patch and there have been two released patches since then. I just got off the phone with both motorola and tmobile and they are both useless. I explained over and over that i wasn't calling about the oreo release, that i was calling about ANY updates and they couldn't get that through their head. Further, tmobile states they haven't released an 8.0 ota which we all know is false since several people on this forum have received it.... very frustrating. I may have to unlock my stock device if I ever want an actual update.
ululi said:
I have a ATT branded Moto Z2 with a Cricket SIM. I got the phone in late november, and it came with Android 7.1.1 with the June 1 SPL. I know that ATT has released several updates, the latest in December with the November 1st SPL,
but everytime I check for updates it says that my phone is up-to-date.
So far I tried to check for updates after a factory reset, and also tried to do an OTA update with an old ATT SIM in it. Nothing seems to be working.
I have posted on the lenovo support page but so far I have not got any answer. I am not the guy that has to have the latest software running, but the updates fixed the BlueBorne security hole...
Othat than using a Cricket SIM, the phone is stock, not rooted.
has anybody encountered the same problem? Thank you
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Chrisy8s said:
So I have two Tmobile versions of this phone. one rooted/unlocked, one not. I am also having a problem with receiving OTA. Mine stock device is on an August Security patch and there have been two released patches since then. I just got off the phone with both motorola and tmobile and they are both useless. I explained over and over that i wasn't calling about the oreo release, that i was calling about ANY updates and they couldn't get that through their head. Further, tmobile states they haven't released an 8.0 ota which we all know is false since several people on this forum have received it.... very frustrating. I may have to unlock my stock device if I ever want an actual update.
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At least the T-Mobile versions can be rooted. As far as I know, the ATT cannot as of yet.
theres only been one update since august and thats a fixed august. the other being the oreo update thats available now
if you would like to update your phone we have the ota updates and can get you updated without unlocking your bootloader just let me know [email protected] on hangouts
Chrisy8s said:
So I have two Tmobile versions of this phone. one rooted/unlocked, one not. I am also having a problem with receiving OTA. Mine stock device is on an August Security patch and there have been two released patches since then. I just got off the phone with both motorola and tmobile and they are both useless. I explained over and over that i wasn't calling about the oreo release, that i was calling about ANY updates and they couldn't get that through their head. Further, tmobile states they haven't released an 8.0 ota which we all know is false since several people on this forum have received it.... very frustrating. I may have to unlock my stock device if I ever want an actual update.
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What OTA for Tmobile? Mine has NCX26. 7 as stated in Tmobile support site, I do know that OCX oreo release is suppose to be live but support site doesn't show it andy phone hasn't gotten it.
Found a way to get it to download updates.
So, after wasting my time with Motorola and ATT so-called "technical support", I decided to try something: I rebooted the phone in recovery mode (VOlume down + Power button) and put it in recovery mode. Rebooted from recovery mode, and bingo, it downloaded the next update (September SPL). It now shows "background installation..." in progress. Hopefully this is going to be the solution.
I did the update manually using the file nash_opx 27.109-34_subsidy-DEFAULT_regulatory-DEFAULT_CFC. Xml. zip and it worked perfectly.
djsboy said:
I did the update manually using the file nash_opx 27.109-34_subsidy-DEFAULT_regulatory-DEFAULT_CFC. Xml. zip and it worked perfectly.
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I think I may have found the right recipe. The trick is to check for updates while NOT on WiFi. So move away from WiFi coverage, but still within Cell coverage, with Data on. Check for updates. It will say that an update is available and will be download when within WiFi range. Move back to where you have WiFi, and bingo, it will start downloading. I did it twice yesterday afternoon, once to go from the Sept to the Oct SPL, and then from the Oct SPL to the Nov SPL, which is the last available update according to the ATT page. All of this with my Cricket SIM. WHy this works is beyond my pay grade to figure out. I will eagerly wait for the next update to be posted to see if this trick works consistently. Again,
this seems to work with my ATT branded phone.
My ATT Z2 force, starting from last evening (1/24/2018), kept getting security update, from September, 2017. Then this morning, October 2017 and November 2017. Does this mean we are going to get Oreo update soon ?
So I've had my Moto zforce 2 for 3 days now. We're is the Oreo update ? T-Mobiles site says it was released Dec 22nd ?
lcc014 said:
My ATT Z2 force, starting from last evening (1/24/2018), kept getting security update, from September, 2017. Then this morning, October 2017 and November 2017. Does this mean we are going to get Oreo update soon ?
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Dude..Let us know when u get Oreo update....So am I
Anyone on TMobile receive the ota update ?
There are issues with calling and sms on the T-Mobile variant. The update has been pulled while they sort out the issues.
Well that makes sense why I'm not seeing it then.
I am still not able to get the AT&T update past June. I tried the reboot into recovery and nothing. Is there a way to manually install the update from an SD card which would allow for OTA updates in the future?
TheLooq said:
There are issues with calling and sms on the T-Mobile variant. The update has been pulled while they sort out the issues.
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Good. On my account we got 2 of them for Christmas. A few days after Christmas, one of them updated to Oreo. At this point, the Galaxy S7 Edge on our account could not hear the Z2 Force. Went through everything with T-Mobile support including network settings reset, factory resetting both the Samsung and Motorola phones. Didn't fix it. Meanwhile, the Z2 Force that was still on Nougat was fine. A few days later, it also updated to Oreo, and now neither Z2 Force can be heard on the Samsung. I hope they get this mess cleaned up soon since it's been a month.
It seems to be only between those two phones. Until the next update/patch is released, the workaround is to disable VoLTE in call settings on the z2.
Got AT&T update to 8.0.0 this morning.
I received notice of the Tmobile Oreo update, downloaded it, but cannot install it. It only says something went wrong and didn't install the update. I have the bootloader unlocked and Magisk installed. I followed the instructions for Magisk dual partition updates. I uninstalled Magisk using Restore Images and did not reboot. I went to System Updates and downloaded the update again. It never went to Security Update Installing, step 1. I am on Magisk v 16.0 which passes the SafetyNet check, ctsProfile: true and basicIntegity: true. At this point, should I completely uninstall Magisk, flash the OreoFlashAll.zip or the NASH_TMO_C_OCX27.109-36_subsidy-TMO-regulatory-DEFAULT_CFC.xml.zip? Or something different?
lcc014 said:
Got AT&T update to 8.0.0 this morning.
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Let us know if you lose the animated home button as I did after the At&t update. I asked the question in the room and no one answered. Hopefully I didn't break any rules by asking here. Thank you.
Sent from my Moto Z (2) using Tapatalk
European version is stuck on 7 November 2017 update Nugat 7.1.1. What can I do to switch to oreo and start taking updates?!
Kiriakos625 said:
European version is stuck on 7 November 2017 update Nugat 7.1.1. What can I do to switch to oreo and start taking updates?!
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flash newer oreo version with ntool...its a paid service...u need to buy account to flash it
Sent from my Nokia 6.1 using Tapatalk
You can try this from this thread: https://forum.xda-developers.com/nokia-6-2018/how-to/uk-ta-1050-update-issues-t3815670
Update: i am now on the latest July update thanks to a user on Nokia 6.1 forums. What I did:
Phone - Nokia 6.1 from Carphone Warehouse UK, Sim Free with Vodafone sim. Was stuck on May 2018 patch level.
(I downloaded VPN Melon)
Popped Sim out, factory reset with sim out. Didn't restore device from previous google backup, logged into my google account. Jumped to Play Store, disabled any automatic update/download of any app. Immediately downloaded VPN Melon, connected to USA. Went to settings / check for update. Installed update (June 2018)
Update required phone reboot. Rebooted. Immediately went to Play store, stopped any auto update. Went to VPN Melon, connected to USA. Went to settings, check for update. Installed update (July 2018).
Rebooted ... did same as above. No update available. Factory reset phone, pushed in sim card when it rebooted, restored google account from previous backup, all good.
You have to install the official Chinese rom to receive updates
pizer11 said:
You have to install the official Chinese rom to receive updates
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Yes I. Know but I don't know how to do it
juwelrana091 said:
flash newer oreo version with ntool...its a paid service...u need to buy account to flash it
Sent from my Nokia 6.1 using Tapatalk
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Is there any Link with this one?!?!
support.ntool.info
I just got an S9 and have not been able to get it to apply all of the available updates. When I check for updates, it says that I have the latest one already. I tried the Smart Switch software and that says I am also up to date. I cleared the cache partition and then set the date to one day ahead and checked for updates. It took a few minutes checking but then it finished and said I was up to date.
My previous phone was an S8 and that phone had issues updating too. I had to go to ubreakifix to have them update the phone when Android 8 became available. After that update, my S8 never got an OTA again.
I fear that this S9 is having the same problem. I even activated the new S9 with a new sim card. I also verified that AT&T sees that I have an S9.
Anyone know what is going on? Anything else I can do to get it to update? I am currently on the previous version with baseband G960USQS3ARG8.
dominican2589 said:
I just got an S9 and have not been able to get it to apply all of the available updates. When I check for updates, it says that I have the latest one already. I tried the Smart Switch software and that says I am also up to date. I cleared the cache partition and then set the date to one day ahead and checked for updates. It took a few minutes checking but then it finished and said I was up to date.
My previous phone was an S8 and that phone had issues updating too. I had to go to ubreakifix to have them update the phone when Android 8 became available. After that update, my S8 never got an OTA again.
I fear that this S9 is having the same problem. I even activated the new S9 with a new sim card. I also verified that AT&T sees that I have an S9.
Anyone know what is going on? Anything else I can do to get it to update? I am currently on the previous version with baseband G960USQS3ARG8.
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If you just got it, give it a week or so.
There was an S9+ that was added on another line within my account at the same time and it got all the updates right away. Hopefully time will fix mine but right now I doubt it.
Sent from my SM-G960U using Tapatalk
It's been over a week and still no update. Anyone have ideas as to what is going on?
Sent from my SM-G960U using Tapatalk
dominican2589 said:
It's been over a week and still no update. Anyone have ideas as to what is going on?
Sent from my SM-G960U using Tapatalk
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Did you ever flash this to U1 Firmware? I had a similar issue when i decided to go back to U firmware. Ended up having to to revert back to an old version of U and then proceed with side loading updates from firmware science until the BR firmware (side note, the firmware i found on here to revert back to stock U did not have a direct upgrade path on Firmware science) then AT&T started updating as normal.
I have not flashed anything. This is new out of the box.
Sent from my SM-G960U using Tapatalk
I would take it back to AT&T.
My previous phone did the same thing which is odd. I can't see why two consecutive new phones would not update for me. Is there a way I can download the update from AT&T and sideload it without having to reinstall everything?
Sent from my SM-G960U using Tapatalk
Go to samsung.firmware.science and check.
911jason said:
Go to samsung.firmware.science and check.
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I applied the next update from there and while it updated, it wiped my phone. now to spend a few hours again resetting everything up. i thought this wasn't supposed to wipe my phone?
Don't bother setting up your phone until you're all caught up with updates. I learned that the hard way. Just skip all the setup stuff after connecting to WiFi, then check for updates. Go back to the firmware science site if there are none available. I'm on 3BRJ6 with a November 1st security patch. This one was an OTA update after manually installing 3 or 4 from the firmware science site.
P.S. Under settings-about phone-software information do you show ATT/ATT/ATT at the bottom of the Service Provider SW ver.?
911jason said:
Don't bother setting up your phone until you're all caught up with updates. I learned that the hard way. Just skip all the setup stuff after connecting to WiFi, then check for updates. Go back to the firmware science site if there are none available. I'm on 3BRJ6 with a November 1st security patch. This one was an OTA update after manually installing 3 or 4 from the firmware science site.
P.S. Under settings-about phone-software information do you show ATT/ATT/ATT at the bottom of the Service Provider SW ver.?
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The problem with it resetting my phone is that if still continue to not receive ota updates directly, I'll never update again since I wouldn't want to reset again. As for the fw, I do see Att/att/att.
I updated up to the October security patch to see if it would offer the Nov security patch and my phone still won't offer ota updates.
Sent from my SM-G960U using Tapatalk
Does your phone show the blue AT&T logo during boot up? Does it have all the AT&T bloatware?
Yup, it's an Att branded phone. I bought from Best buy. Came in Att box, has all the bloatware too.
Sent from my SM-G960U using Tapatalk
Then I go back to my initial recommendation that you return it. I would also consider asking AT&T if there is some way to wipe your account data clean before activating a new phone and make sure you get a new sim card.
Hello, I have a Nokia G10, I bought it in January. When I got it it had some updates up til March and since then it stopped OTA updating. So they released Android 12 in May and 2 more updates and my phone always says is latest version (March security and Android 11). Nokia support told me to factory reset it, but I cannot reset it since is a work phone with work e-mail and some software I will lose. Any idea how to fix the OTA without resetting it? It has version 00WW_1_260SP05. Thanks.
I factory reset it, doesn't update. I will send in service.