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Hello to everyone. I just bought my new 5X but it has still the security patch of October 2015 and the first build of Marshmallow. OTA does not notify me any updates and, for now, I can not flash anything. How can I fix?
dooz96 said:
Hello to everyone. I just bought my new 5X but it has still the security patch of October 2015 and the first build of Marshmallow. OTA does not notify me any updates and, for now, I can not flash anything. How can I fix?
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I have the same problem. Bought it brand new and activated it yesterday. It says the OS is up to date. I have no lag or any other issues floathing on the interwebs but still I bought a nexus for the updates and they are not comming. Im on 6.0 october 1st 2015 security patch. LGH791 variant in Sebia.
Tried google play services clearing data, rebooting, factory reset and no OTA showed up. Will wait a couple of days, but would love some insight on why is this the case.
5ageman said:
I have the same problem. Bought it brand new and activated it yesterday. It says the OS is up to date. I have no lag or any other issues floathing on the interwebs but still I bought a nexus for the updates and they are not comming. Im on 6.0 october 1st 2015 security patch. LGH791 variant in Sebia.
Tried google play services clearing data, rebooting, factory reset and no OTA showed up. Will wait a couple of days, but would love some insight on why is this the case.
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Exactly the same problem. Wait someone who knows how fix this issue..
dooz96 said:
Exactly the same problem. Wait someone who knows how fix this issue..
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same problem here. Still on 6.0 , no OTAs yet
I have the same problem, Android 6.0 and 1 October 2015 security patch. I tried a factory reset, but nothing... I hope the problem will solve automatically...
Wow, it's a biiiiig paradox. We have Nexus but they are not upgradable...
I also have the same problem. Have had the phone 2 days and it's still on December's security patch and no update.
Sent from my Nexus 10 using Tapatalk
If you just got and activated the device, don't panic. Updates are rolled out over time. Give it a few days. If you absolutely have to have it now you can always do it via fastboot. But you'll need an unlocked bootloader and doing that will wipe your device.
Sent from my Nexus 9 using XDA Free mobile app
I can confirm that after two days my device got updated from october to april security patch overnight.
I got all the updates. You can close the thread, thanks to all
I have a ATT branded Moto Z2 with a Cricket SIM. I got the phone in late november, and it came with Android 7.1.1 with the June 1 SPL. I know that ATT has released several updates, the latest in December with the November 1st SPL,
but everytime I check for updates it says that my phone is up-to-date.
So far I tried to check for updates after a factory reset, and also tried to do an OTA update with an old ATT SIM in it. Nothing seems to be working.
I have posted on the lenovo support page but so far I have not got any answer. I am not the guy that has to have the latest software running, but the updates fixed the BlueBorne security hole...
Othat than using a Cricket SIM, the phone is stock, not rooted.
has anybody encountered the same problem? Thank you
So I have two Tmobile versions of this phone. one rooted/unlocked, one not. I am also having a problem with receiving OTA. Mine stock device is on an August Security patch and there have been two released patches since then. I just got off the phone with both motorola and tmobile and they are both useless. I explained over and over that i wasn't calling about the oreo release, that i was calling about ANY updates and they couldn't get that through their head. Further, tmobile states they haven't released an 8.0 ota which we all know is false since several people on this forum have received it.... very frustrating. I may have to unlock my stock device if I ever want an actual update.
ululi said:
I have a ATT branded Moto Z2 with a Cricket SIM. I got the phone in late november, and it came with Android 7.1.1 with the June 1 SPL. I know that ATT has released several updates, the latest in December with the November 1st SPL,
but everytime I check for updates it says that my phone is up-to-date.
So far I tried to check for updates after a factory reset, and also tried to do an OTA update with an old ATT SIM in it. Nothing seems to be working.
I have posted on the lenovo support page but so far I have not got any answer. I am not the guy that has to have the latest software running, but the updates fixed the BlueBorne security hole...
Othat than using a Cricket SIM, the phone is stock, not rooted.
has anybody encountered the same problem? Thank you
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Chrisy8s said:
So I have two Tmobile versions of this phone. one rooted/unlocked, one not. I am also having a problem with receiving OTA. Mine stock device is on an August Security patch and there have been two released patches since then. I just got off the phone with both motorola and tmobile and they are both useless. I explained over and over that i wasn't calling about the oreo release, that i was calling about ANY updates and they couldn't get that through their head. Further, tmobile states they haven't released an 8.0 ota which we all know is false since several people on this forum have received it.... very frustrating. I may have to unlock my stock device if I ever want an actual update.
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At least the T-Mobile versions can be rooted. As far as I know, the ATT cannot as of yet.
theres only been one update since august and thats a fixed august. the other being the oreo update thats available now
if you would like to update your phone we have the ota updates and can get you updated without unlocking your bootloader just let me know [email protected] on hangouts
Chrisy8s said:
So I have two Tmobile versions of this phone. one rooted/unlocked, one not. I am also having a problem with receiving OTA. Mine stock device is on an August Security patch and there have been two released patches since then. I just got off the phone with both motorola and tmobile and they are both useless. I explained over and over that i wasn't calling about the oreo release, that i was calling about ANY updates and they couldn't get that through their head. Further, tmobile states they haven't released an 8.0 ota which we all know is false since several people on this forum have received it.... very frustrating. I may have to unlock my stock device if I ever want an actual update.
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What OTA for Tmobile? Mine has NCX26. 7 as stated in Tmobile support site, I do know that OCX oreo release is suppose to be live but support site doesn't show it andy phone hasn't gotten it.
Found a way to get it to download updates.
So, after wasting my time with Motorola and ATT so-called "technical support", I decided to try something: I rebooted the phone in recovery mode (VOlume down + Power button) and put it in recovery mode. Rebooted from recovery mode, and bingo, it downloaded the next update (September SPL). It now shows "background installation..." in progress. Hopefully this is going to be the solution.
I did the update manually using the file nash_opx 27.109-34_subsidy-DEFAULT_regulatory-DEFAULT_CFC. Xml. zip and it worked perfectly.
djsboy said:
I did the update manually using the file nash_opx 27.109-34_subsidy-DEFAULT_regulatory-DEFAULT_CFC. Xml. zip and it worked perfectly.
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I think I may have found the right recipe. The trick is to check for updates while NOT on WiFi. So move away from WiFi coverage, but still within Cell coverage, with Data on. Check for updates. It will say that an update is available and will be download when within WiFi range. Move back to where you have WiFi, and bingo, it will start downloading. I did it twice yesterday afternoon, once to go from the Sept to the Oct SPL, and then from the Oct SPL to the Nov SPL, which is the last available update according to the ATT page. All of this with my Cricket SIM. WHy this works is beyond my pay grade to figure out. I will eagerly wait for the next update to be posted to see if this trick works consistently. Again,
this seems to work with my ATT branded phone.
My ATT Z2 force, starting from last evening (1/24/2018), kept getting security update, from September, 2017. Then this morning, October 2017 and November 2017. Does this mean we are going to get Oreo update soon ?
So I've had my Moto zforce 2 for 3 days now. We're is the Oreo update ? T-Mobiles site says it was released Dec 22nd ?
lcc014 said:
My ATT Z2 force, starting from last evening (1/24/2018), kept getting security update, from September, 2017. Then this morning, October 2017 and November 2017. Does this mean we are going to get Oreo update soon ?
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Dude..Let us know when u get Oreo update....So am I
Anyone on TMobile receive the ota update ?
There are issues with calling and sms on the T-Mobile variant. The update has been pulled while they sort out the issues.
Well that makes sense why I'm not seeing it then.
I am still not able to get the AT&T update past June. I tried the reboot into recovery and nothing. Is there a way to manually install the update from an SD card which would allow for OTA updates in the future?
TheLooq said:
There are issues with calling and sms on the T-Mobile variant. The update has been pulled while they sort out the issues.
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Good. On my account we got 2 of them for Christmas. A few days after Christmas, one of them updated to Oreo. At this point, the Galaxy S7 Edge on our account could not hear the Z2 Force. Went through everything with T-Mobile support including network settings reset, factory resetting both the Samsung and Motorola phones. Didn't fix it. Meanwhile, the Z2 Force that was still on Nougat was fine. A few days later, it also updated to Oreo, and now neither Z2 Force can be heard on the Samsung. I hope they get this mess cleaned up soon since it's been a month.
It seems to be only between those two phones. Until the next update/patch is released, the workaround is to disable VoLTE in call settings on the z2.
Got AT&T update to 8.0.0 this morning.
I received notice of the Tmobile Oreo update, downloaded it, but cannot install it. It only says something went wrong and didn't install the update. I have the bootloader unlocked and Magisk installed. I followed the instructions for Magisk dual partition updates. I uninstalled Magisk using Restore Images and did not reboot. I went to System Updates and downloaded the update again. It never went to Security Update Installing, step 1. I am on Magisk v 16.0 which passes the SafetyNet check, ctsProfile: true and basicIntegity: true. At this point, should I completely uninstall Magisk, flash the OreoFlashAll.zip or the NASH_TMO_C_OCX27.109-36_subsidy-TMO-regulatory-DEFAULT_CFC.xml.zip? Or something different?
lcc014 said:
Got AT&T update to 8.0.0 this morning.
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Let us know if you lose the animated home button as I did after the At&t update. I asked the question in the room and no one answered. Hopefully I didn't break any rules by asking here. Thank you.
Sent from my Moto Z (2) using Tapatalk
Hi,
I bought my Honor 8 pro last november and i haven't got any OTA updates since then.
I'm still on DUK-L09C432B185. System updates is telling me there are no update as well as the HiCare app. It wouldn't let me download the full package either.
Firmware finder is telling me that there have been several updates since B185.
Do I still need to wait or is there something wrong? Living in the Netherlands btw if it matters. Phone is still stock so no root or whatever.
Is it carrier locked? Might be a carrier thing? Not so usual around the EU (thankfully) but thats what I come up with.
Otherwise, it should have had updates indeed.
It's (afaik) not locked to a carrier. Bought the phone myself (was not part of a subscription). Using it with a sim only from Tele2.
Already tried updating without sim card. No luck: still no updates available.
Got an update to DUK-L09 8.0.0.360(C432) in the meantime .
I contacted Huawei support and he told me my IMEI is authorised for a couple of updates (including Android 8) but could not explain why I was not receiving it. He advised me to send my phone in for repair.
Before doing that I decided to give firmware finder a shot. That worked! Even got a prompt for an update to 362 now.
Rubene01 said:
Got an update to DUK-L09 8.0.0.360(C432) in the meantime .
I contacted Huawei support and he told me my IMEI is authorised for a couple of updates (including Android 8) but could not explain why I was not receiving it. He advised me to send my phone in for repair.
Before doing that I decided to give firmware finder a shot. That worked! Even got a prompt for an update to 362 now.
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The same mishap happened to me as well. Got no update since a minor OTA update that shipped with the phone which dated back to October 2017 I think. Mine is C675 (Indian) unit. Firmware Finder resolved it for me as it did for you. It's a pity how Honor handles its update distribution amongst other software related issues.
btw, how's your battery back up post Oreo update if I may ask?
Weird indeed.
I think my overall battery life improved but it's a bit hard to tell since I charge it in the car very often (Android Auto).
Yours?
European version is stuck on 7 November 2017 update Nugat 7.1.1. What can I do to switch to oreo and start taking updates?!
Kiriakos625 said:
European version is stuck on 7 November 2017 update Nugat 7.1.1. What can I do to switch to oreo and start taking updates?!
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flash newer oreo version with ntool...its a paid service...u need to buy account to flash it
Sent from my Nokia 6.1 using Tapatalk
You can try this from this thread: https://forum.xda-developers.com/nokia-6-2018/how-to/uk-ta-1050-update-issues-t3815670
Update: i am now on the latest July update thanks to a user on Nokia 6.1 forums. What I did:
Phone - Nokia 6.1 from Carphone Warehouse UK, Sim Free with Vodafone sim. Was stuck on May 2018 patch level.
(I downloaded VPN Melon)
Popped Sim out, factory reset with sim out. Didn't restore device from previous google backup, logged into my google account. Jumped to Play Store, disabled any automatic update/download of any app. Immediately downloaded VPN Melon, connected to USA. Went to settings / check for update. Installed update (June 2018)
Update required phone reboot. Rebooted. Immediately went to Play store, stopped any auto update. Went to VPN Melon, connected to USA. Went to settings, check for update. Installed update (July 2018).
Rebooted ... did same as above. No update available. Factory reset phone, pushed in sim card when it rebooted, restored google account from previous backup, all good.
You have to install the official Chinese rom to receive updates
pizer11 said:
You have to install the official Chinese rom to receive updates
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Yes I. Know but I don't know how to do it
juwelrana091 said:
flash newer oreo version with ntool...its a paid service...u need to buy account to flash it
Sent from my Nokia 6.1 using Tapatalk
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Is there any Link with this one?!?!
support.ntool.info
I updated my Google Edition Pixel 3XL to 10 two nights ago. Now today, I received a notification that an update failed to install.
I am thrown off because I turned off updates, but regardless of that, if I just updated to 10 two nights ago, what is with this update wanting to install in my device?
I am on vzw OG unlimited data plan, the build # of my currently installed Android version 10 is: QP1A.190711.020.C3. Anyone can enlighten me on this?
Thanks in advance
You're on andriod 10. But you're on the sept, 2019 update. So your phone is probably trying to update to a more current version.
statustray said:
I updated my Google Edition Pixel 3XL to 10 two nights ago. Now today, I received a notification that an update failed to install.
I am thrown off because I turned off updates, but regardless of that, if I just updated to 10 two nights ago, what is with this update wanting to install in my device?
I am on vzw OG unlimited data plan, the build # of my currently installed Android version 10 is: QP1A.190711.020.C3. Anyone can enlighten me on this?
Thanks in advance
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If your bootloader is unlockable, look at this Guide:
https://forum.xda-developers.com/pixel-3-xl/how-to/guide-pixel-3-xl-android-10-0-q-t3964117
Prerequisites: Factory Images
Then do #4 'keep data' to install the latest Factory image. Do #9 to root.
Thanks for the replies. I appreciate it
I have since updated my device again. I used the "OTA" method to do the update. All-in-all it took about 15 minutes or so. Now the security patch level is: October 5, 2019. I suspect that it will tell me sooner or later that there is an even newer update. Hmmm...
I'm still waiting in the even newer updates to come down to my device. I do like the fact though that I can install an ota with magisk and don't have to connect to a computer.
I just wish I could speed up the updates using that method too. I was thinking that it would install the latest/greatest the first time out of the gate. Lol
I'm still waiting in the even newer updates to come down to my device. I do like the fact though that I can install an ota with magisk and don't have to connect to a computer.
I just wish I could speed up the updates using that method too. I was thinking that it would install the latest/greatest the first time out of the gate. Lol