I have had my Galaxy Watch paired with my stock standard Galaxy S7 Edge phone for around 1 month now and I've noticed I never get a notification/vibration when an incoming Whatsapp call is ringing on my phone. The same goes for Skype calls. Instead, my watch just notifies me I've just missed the call after the caller gives up.
Normal telephone calls work as you would expect.
This was never a problem for me with the previous Samsung smartwatches I've owned.
I took both devices to Samsung in Hamburg and they couldn't help me at all... The manufacturer of both devices are clueless and sent me away with no way of fixing it.
Anyone here able to help?
Sent from my SM-G935F using Tapatalk
Did you ever resolve this? Experiencing the same problem w/ my S9+ and Galaxy Watch on VZW
Related
Hello,
My Carrier is AT&T and I have a New Note 2, also we have LTE enabled in our area. Let me explain... When I make a Phone Call and bring up the keypad and dial the number then tab the "Green Dial Key", I have noticed a very annoying delay until the number dialed starts to ring. I would venture to say its up to a 20 second delay, the phone issues a Ascending "Toodle doodle doo" and then rings. Descending tones when you disconnect- I assume the tones are normal. But the delays to getting a number to ring is something Ive never experienced before.
My son got a Samsung S3 at the same time I got the Note 2 and he has the same problem with Dialing Phone #'s and delays to the number "Actually Ringing". The Problem is AFTER yo dial the number and tab the green Call Soft Key. (We have a family plan on AT&T)
I posted on Android Central and several Ops answered stating they have a similar problem, with no answers.
I made a Call to AT&T, Technical Services and as in Past, famous words, " Never heard of that before"
Hope someone here can give a better explanation or better yet an Answer.
Also have a Quick side question. "Does the Galaxy Note 2 AT&T support 802.11ac Wireless Routers?"
Thank you in Advance!
ItsaRaid said:
Hello,
My Carrier is AT&T and I have a New Note 2, also we have LTE enabled in our area. Let me explain... When I make a Phone Call and bring up the keypad and dial the number then tab the "Green Dial Key", I have noticed a very annoying delay until the number dialed starts to ring. I would venture to say its up to a 20 second delay, the phone issues a Ascending "Toodle doodle doo" and then rings. Descending tones when you disconnect- I assume the tones are normal. But the delays to getting a number to ring is something Ive never experienced before.
My son got a Samsung S3 at the same time I got the Note 2 and he has the same problem with Dialing Phone #'s and delays to the number "Actually Ringing". The Problem is AFTER yo dial the number and tab the green Call Soft Key. (We have a family plan on AT&T)
I posted on Android Central and several Ops answered stating they have a similar problem, with no answers.
I made a Call to AT&T, Technical Services and as in Past, famous words, " Never heard of that before"
Hope someone here can give a better explanation or better yet an Answer.
Also have a Quick side question. "Does the Galaxy Note 2 AT&T support 802.11ac Wireless Routers?"
Thank you in Advance!
Click to expand...
Click to collapse
Sorry I can't help with your first problem but I can tell you that the note 2 is not compatible with 802.11ac.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I have the same issue with two Galaxy Notes II, I noticed there is a long delay before the number dialed starts to ring. The delay is about 5-10 seconds. I went to an AT&T store and they replaced one of the phones for me because I was under the 14-day return policy but I am still having the same issue with the new Note II.
I live in Michigan.
Same issue on the S3. Root and install a custom rom and you won't have the issue. It seems like it has to do with the AT&T phone book.
Sent from my SAMSUNG-SGH-I747 using xda premium
Does the issue happen everywhere or just when you are home? For me it only happens in a 5 mile radius of my house but if I travel outside my city all calls are fine. I've switched two S3's and two Note2's and on my third Note2 and finally realizing after calling AT&T every other day for a month I finally realized it was because my cell reception runs from the floor so I need to buy a micro cell tower. Not sure if my story and experience helps but the issues sounds exactly like mine.
I had this issue with my Samsung Infuse...
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Had the same problem. Still do actually after getting an upgrade to the note 2 from the s3. I noticed that the phone disconnects from the mobile data before you can get the phone to ring. . My data then wouldnt turn back on 75% of the time and the phone would have to be rebooted .
I just recently bought the Note 3 and I came from the Samsung Galaxy S4. I read from http://forum.xda-developers.com/showthread.php?t=2324384 that this person had an issue coming from iphone to s4. there wasn't much of an answer there.
Is anyone else receiving this problem? Randomly, I was also unable to make outgoing calls.
just went to the t-mobile store and exchanged for another one. it still does the same thing. No calls and no texts in different times.
Hi.
I've got my S9 a week ago and I'm quite disappointed with the problems I'm having when I make or receive phone calls.
I would say that easily 60 or 70% of those calls I had problems in the middle of them because I couldn't ear the other party, although I could be heard.
Does anyone had similares issues?
Any solution to solve them?
plantunes said:
Hi.
I've got my S9 a week ago and I'm quite disappointed with the problems I'm having when I make or receive phone calls.
I would say that easily 60 or 70% of those calls I had problems in the middle of them because I couldn't ear the other party, although I could be heard.
Does anyone had similares issues?
Any solution to solve them?
Click to expand...
Click to collapse
I have reports from 2 users who have calls that drop for 3-4 seconds and the reconnect on a regular basis. Vodafone UK. Tried new SIM but that has not fixed it.
No issues with TMo in Fl.
Same problem. Dual sim version. When on a call the line goes silent for 4 or 5 seconds! Using a Three and Vodafone sim in the UK.
No problems so far using it with TMO in Puerto Rico.
plantunes said:
Hi.
I've got my S9 a week ago and I'm quite disappointed with the problems I'm having when I make or receive phone calls.
I would say that easily 60 or 70% of those calls I had problems in the middle of them because I couldn't ear the other party, although I could be heard.
Does anyone had similares issues?
Any solution to solve them?
Click to expand...
Click to collapse
i think there is a network stability issue with my phone. i have to reboot it 4-5 times a day and my old zte zmax pro gets a better signal then my s9 and that dont seem right. something is preventing it from sending and receiving a good signal even tho i have 4 bars.
plantunes said:
Hi.
I've got my S9 a week ago and I'm quite disappointed with the problems I'm having when I make or receive phone calls.
I would say that easily 60 or 70% of those calls I had problems in the middle of them because I couldn't ear the other party, although I could be heard.
Does anyone had similares issues?
Any solution to solve them?
Click to expand...
Click to collapse
Report it to samsung the more that report the issue the sooner it should get fixed
On a portuguese forum, several people reported the same problem I have.
During a call, the phone stops transmitting any sound for the other party for about 10 seconds...
People listen to me perfectly during that time, but I cannot ear anything. After those seconds, the phone call gets normal...
It's driving me mad!
Can confirm the above comment, a ton of portuguese people are complaining about this
s9+ call issue
my s9+ have call issue during the call too . (dual sim)
Samsung S9 problems during calls
Had my S9 64GB since 3rd march in the UK on EE and I have the same problem with periods of silence during calls, it is driving me mad as well. I have done the contact us on the phone where you upload a system log as soon as the fault occurs but so far I have had nothing back from Samsung regarding this issue. I also had a problem initially with the fingerprint sensor where it kept locking out but since I disabled the fingerprint gestures on the phone that seems to work fine now for lock screen.
I think the problem was reported also on Pocketnow Daily.
PS: I don't have this problem.
Sent from my SM-G960F using Tapatalk
Same here with dual sim in Spain (tried with different sim from different companies).
Drop calls or simple silence
Got the Samsung galaxy s9 for the last 2 weeks intermittent problems with calls. When making calls for the first 20secs it just goes silent the other person can hear me but I cannot hear them. Sometimes this also happens mid call too, whereby after about 5 mins or so... It goes completely silent for 30secs and eventually either cuts me off or the call returns... Called Samsung UK not much help, obviously there is a fault somewhere , but for now Samsung are hiding.
Try to disable volte???
blackjackalmiaobo said:
Try to disable volte???
Click to expand...
Click to collapse
It’s nothing todo with volte as my handset didn’t have it enabled
Had the same problem with my S9 dual sim. Tried just using a single sim but problem persists. I contacted Samsung who were less than helpful. Denied they have any reports of this issue even though I told them about online forums reporting same issue. I have sent my phone back to Samsung who will send me a new replacement once they receive my phone back for inspection. I'm now worried that even a new S9 will have the exact same issue.
I'd rather Samsung just say they are aware of the issue and are working on a fix. It bugs me when they act like there's no issue. They wanted me to factory reset the phone to which I told them I'd only had the phone a week and spent a whole day setting.
Just gotta wait for the replacement phone now and hope they fix with a software update. They did offer a refund but I really want the phone (if I can make calls on it that is!)
The same issue with my 2 s9 plus phones. One sim version, Israel. Just hope that the problem is with soft and gonna be fixed with next update.
Today I went into a Samsung official suport centre and I was told exactly the same...they do not have any knowledge of problems regarding phone calls and S9.
They ran a series of tests concerning the phone's sensors and the test resulted that everything seemed OK.
But...it's not!
And I'm mad about this. Honestly I do not know if this is simply a software issue...
Ffs sake I've only used the phone for calls twice and both times the call just ended and I had to ring them back.
With my LTE version on T-Mobile everything works great except for one thing. When I'm connected via Bluetooth, and I step out of range of my phone the watch automatically switchesnto LTE just like it's supposed to, but as soon as it does I immediately get flooded with old SMS messages from the last couple of days that have already been received and read on my phone. It happens every time. The messages have already been read, but they show up on the watch like new every time it disconnect from Bluetooth. Has anyone else had this problem? Or have an idea of what to do about it? Thank you
I have the same problem and had the same problem on my gear s3. As far as I know there is no fix.
Sent from my SM-N960U using Tapatalk
same for me, and it's rather disappointing. I contacted T-Mobile twice, and they conferenced Samsung in on the 2nd support call, and neither party (T-mobile or Samsung) have a fix for this, and it's a known issue.
hard to imagine this issue has been going on since the Galaxy Watch came out on T-Mobile in September 2018.
I bought my Galaxy Watch from a T-Mobile authorized dealer and I can still return albeit for a $25 restocking fee.
I'm close to having decided to return it, although I REALLY like the Galaxy Watch (I do not use a Samsung phone). although App support for the Galaxy Watch is really bad.
Not sure why but i cannot receive text messages on my watch when its in standalone mode (LTE) I can send them and make/receive calls but thats it. The watch has its own phone # but i use number share so it uses my cell phone #.
Same thing for me. I do get server originated text like t mobile customer service reviews but nothing from others phones. If I text my own number it works ironically. I have tried 2 different phones one note 9 and one Huawei both reset, reinstalled the app and reset the watch 5 times. Two new digits numbers and canceled the old ones. 4 hours with TMobile support another hour with Samsung and nothing. About to sell it. Used to work untill lat week. Did you resolve this issue?
A few things for anyone having this issue. I did have all settings correct and getting a replacment watch solved the issue but only while using the Remote Connection Toggle in the Wear app. My watch is LTE so this should be working without it toggled.(ie or with the phone completley off) Without it toggled if you text the actual digits number instead of my phones number it works all the time. I am awaiting a tier 2 tmobile Digits tech to resolve this issue. My previous watch wasn't even getting the texts while remotely connected but could do all other functions. I will update this thread after talking to them and then try my old watch to see if it was the watch, TMobile or both. Either way they gave me a free watch so I can't complain about their efforts to resolve this issue regardless of what was at fault.
Were you ever able to fix this? I'm having the same issue. I've sent my watch in to Samsung for repairs and it worked for a couple weeks and then stopped working again. I've been on the phone with T-mobile and they can't help me and multiple people have told me to get a new watch. I just got this watch in March, so it's still under warranty with Samsung, but I am debating on upgrading to the watch4 to try to fix it. I am so frustrated. The whole reason I got this watch in the first place was for the LTE functionality and to not be able to even use it feels like such a waste.
any one got it fixed? I have same issues with my Galaxy watch 4 Classic LTE. I get calls but not messages when entirely distanced the watch from phone
iv just made the same post, not 10mins ago
galaxy watch 3