Camera App Issues - Google Pixel 3 XL Questions & Answers

Hello all, i noticed this about a week ago,
I open camera app, and the viewfinder shows a lot of stuttering, the lower the light (not night sight and not night time photos, day time) the more it struggles to instantly snap the photo.
And throughout all this, lag, stuttering and what appears to be the app having difficulty just keeping up with displaying the viewfinder objects accurately.
Anyone else having this problem?
I noticed it after i dirty flashed Dec update. but then i did a full wipe and clean install of the dec update.
Still on going
thanks!
Edit:
I've cleared data, uninstalled updates, reinstalled updates, disabled all substratum themes, nothing seems to make it better

Mine does the same thing. Stock December, rooted with magisk.

choder said:
Mine does the same thing. Stock December, rooted with magisk.
Click to expand...
Click to collapse
Oh my God well I'm happy I'm not the only one but I'm unhappy about it because the camera is really jittery now

Mine doesn't do it all of the time, it randomly does it. Does yours do it all of the time?

masri1987 said:
Hello all, i noticed this about a week ago,
I open camera app, and the viewfinder shows a lot of stuttering, the lower the light (not night sight and not night time photos, day time) the more it struggles to instantly snap the photo.
And throughout all this, lag, stuttering and what appears to be the app having difficulty just keeping up with displaying the viewfinder objects accurately.
Anyone else having this problem?
I noticed it after i dirty flashed Dec update. but then i did a full wipe and clean install of the dec update.
Still on going
thanks!
Edit:
I've cleared data, uninstalled updates, reinstalled updates, disabled all substratum themes, nothing seems to make it better
Click to expand...
Click to collapse
Just guessing but might be a HW issue. Perhaps there's a problem with the lens movement when trying to focus. You could try a different camera app to see if that makes a difference. Have you contacted Google support?

choder said:
Mine doesn't do it all of the time, it randomly does it. Does yours do it all of the time?
Click to expand...
Click to collapse
75% of the time, and i'm being conservative.
samnada said:
Just guessing but might be a HW issue. Perhaps there's a problem with the lens movement when trying to focus. You could try a different camera app to see if that makes a difference. Have you contacted Google support?
Click to expand...
Click to collapse
Not a HW issue as this happened after Dec update.
No, I don't talk to google unless it's about a replacement, their techs are tier 1 idiots, they ain't gonna tell me more than what I know at this stage, and we don't get to talk to the people that know more than us.
Edit:
Can more people chime in and confirm if this behavior is happening w\them ?

masri1987 said:
Can more people chime in and confirm if this behavior is happening w\them ?
Click to expand...
Click to collapse
Mine did this a couple of times since the update too. It only happens when I first open the camera app but not all the time. It happened yesterday but I can't get it to do it since then.

Misterxtc said:
Mine did this a couple of times since the update too. It only happens when I first open the camera app but not all the time. It happened yesterday but I can't get it to do it since then.
Click to expand...
Click to collapse
Yep, can confirm it happens when I first open the app too, but also happens when I move the phone a lot and the view finder just struggles to maintain a steady image through the movement

masri1987 said:
Yep, can confirm it happens when I first open the app too, but also happens when I move the phone a lot and the view finder just struggles to maintain a steady image through the movement
Click to expand...
Click to collapse
Google probably messed with the ISO to improve the image quality. I don't get it often and my photos come out clear so it's not a huge deal for me. It's still a big improvement from the Note 9 I had anyway.

Misterxtc said:
Google probably messed with the ISO to improve the image quality. I don't get it often and my photos come out clear so it's not a huge deal for me. It's still a big improvement from the Note 9 I had anyway.
Click to expand...
Click to collapse
I know image quality is good but the UI behavior is something of concern. The user shouldn't be exposed to the lag like that. Drives me nuts

I have been travelling and this phone is the worst I have used for taking photos while moving, I missed so many photos since the camera would not respond to click, then ended up taking a photos a few seconds later. Annoyed me so much tried to turn off motion, but it seems you can't and I believe this is the main problem, my wife uses a Pixel phone as well Pixel XL and she did not have the same problem with the camera app at all, same OS update level and the new camera updated app. Once it has taken one shot with lag, then the following are quick and almost instant.

danw_oz said:
I have been travelling and this phone is the worst I have used for taking photos while moving, I missed so many photos since the camera would not respond to click, then ended up taking a photos a few seconds later. Annoyed me so much tried to turn off motion, but it seems you can't and I believe this is the main problem, my wife uses a Pixel phone as well Pixel XL and she did not have the same problem with the camera app at all, same OS update level and the new camera updated app. Once it has taken one shot with lag, then the following are quick and almost instant.
Click to expand...
Click to collapse
I have no problems taking photos of things in motion , just a slight hesitation when I first open the app for the first time. As I said before my Note 9 had problems with objects in motion, not so with this camera for me. You can turn off motion photo by tapping the motion icon in the photo app.
View attachment 4666772

Misterxtc said:
I have no problems taking photos of things in motion , just a slight hesitation when I first open the app for the first time. As I said before my Note 9 had problems with objects in motion, not so with this camera for me. You can turn off motion photo by tapping the motion icon in the photo app.
View attachment 4666772
Click to expand...
Click to collapse
Mine is greyed out and does not respond to clicks as I use HDR + enhanced

no problems here on 17.3 root dec with elemental 1.02

danw_oz said:
Mine is greyed out and does not respond to clicks as I use HDR + enhanced
Click to expand...
Click to collapse
Disable HDR enhanced and then you will be able to turn off motion. After that you can turn on HDR again.

danw_oz said:
I have been travelling and this phone is the worst I have used for taking photos while moving, I missed so many photos since the camera would not respond to click, then ended up taking a photos a few seconds later. Annoyed me so much tried to turn off motion, but it seems you can't and I believe this is the main problem, my wife uses a Pixel phone as well Pixel XL and she did not have the same problem with the camera app at all, same OS update level and the new camera updated app. Once it has taken one shot with lag, then the following are quick and almost instant.
Click to expand...
Click to collapse
literally have experienced this exactly, not every single time, but def post Dec update.
It's strange there is no consistency to this experience

danw_oz said:
I have been travelling and this phone is the worst I have used for taking photos while moving, I missed so many photos since the camera would not respond to click, then ended up taking a photos a few seconds later. Annoyed me so much tried to turn off motion, but it seems you can't and I believe this is the main problem, my wife uses a Pixel phone as well Pixel XL and she did not have the same problem with the camera app at all, same OS update level and the new camera updated app. Once it has taken one shot with lag, then the following are quick and almost instant.
Click to expand...
Click to collapse
You are right... I miss my Pixel 2 XL already, except for the screen. A much better phone, and the most amazing battery I have experienced... Pixel 3 XL just killed all my hype with the Pixel Line.

Update:
I flashed one of the roms and it had me bootlooping so i did another flashall, this time all i did was root, i didn't flash any kernel.
Stock rom, + Magisk, and issue is no longer present.
This MAKES NO SENSE.

Related

[Q] Rear Camera snapshop delay problem

Greetings,
My T-mobile Note 3 has a problem with the Rear Camera problem. I have to hold the camera on the subject about 2 seconds after the shutter sound, to wait for the line in the processing pop up window has scrolled across the screen. If i move the Note 3 before this is done the image is blurred or complelely lost off the picture. The image stabilizeation feature is on. The unit currently has Kit Kat (ver 4.4.2). Is there a setting I am missing? Any help would be greatly appreciated.
themorn said:
Greetings,
My T-mobile Note 3 has a problem with the Rear Camera problem. I have to hold the camera on the subject about 2 seconds after the shutter sound, to wait for the line in the processing pop up window has scrolled across the screen. If i move the Note 3 before this is done the image is blurred or complelely lost off the picture. The image stabilizeation feature is on. The unit currently has Kit Kat (ver 4.4.2). Is there a setting I am missing? Any help would be greatly appreciated.
Click to expand...
Click to collapse
I have been noticing this issue as well, mainly after the update to 4.4. Prior to the update, i could move the phone when the processing pops up and it still had the right picture. I reduced the resolution down to 6MP wide and it still has the same problem.
Only way I found to fix the issue was to turn off the smart stabilization feature. I don't see a use for this feature right now as I am able to hold the phone steady enough.
DesperateScorpion151 said:
I have been noticing this issue as well, mainly after the update to 4.4. Prior to the update, i could move the phone when the processing pops up and it still had the right picture. I reduced the resolution down to 6MP wide and it still has the same problem.
Only way I found to fix the issue was to turn off the smart stabilization feature. I don't see a use for this feature right now as I am able to hold the phone steady enough.
Click to expand...
Click to collapse
Thanks for the advice.
I shut off image stabilization, same as you and the problem is no longer there. Thank you for your suggesting. I hope this issue will be addressed in a future update from Samsung.
Samsung online tech support
DesperateScorpion151 said:
I have been noticing this issue as well, mainly after the update to 4.4. Prior to the update, i could move the phone when the processing pops up and it still had the right picture. I reduced the resolution down to 6MP wide and it still has the same problem.
Only way I found to fix the issue was to turn off the smart stabilization feature. I don't see a use for this feature right now as I am able to hold the phone steady enough.
Click to expand...
Click to collapse
Update:
I chatted with a Samsung tech support online in regards to this issue. The problem seems to have been addressed by going into the camera app and clearing the cache and Data (Settings -> General [top tab] -> Application manager -> Camera). I don't know if this is a permanent solution (I doubt it), but it addresses the immediate problem. Fortunately, it seems that the pictures taken using the camera are still intact. :good: Once again, I hope Samsung will supply an update to address this issue.
:good:
themorn said:
Update:
I chatted with a Samsung tech support online in regards to this issue. The problem seems to have been addressed by going into the camera app and clearing the cache and Data (Settings -> General [top tab] -> Application manager -> Camera). I don't know if this is a permanent solution (I doubt it), but it addresses the immediate problem. Fortunately, it seems that the pictures taken using the camera are still intact. :good: Once again, I hope Samsung will supply an update to address this issue.
:good:
Click to expand...
Click to collapse
No Dice....I cleared the data and cache and tried taking a picture with the stabilization on. After I clicked the camera icon and once the processing info popped up, I moved the phone. The recorded picture was not the one that i was focusing on when i clicked.
And I thought it was just me and my phone. I've not been to happy with the camera on the 3 because of this and I'm rooted so I didn't feel like unrooting to take it back and try another phone. I still use Samsung camera for video recording. (Smooth video by the way is like no other that I've seen, even on real camera's.) I downloaded Google camera from phonearena and it works fine for pictures, Samsungs is fine to as long as you don't move but I'll keep Googles. http://click.xda-developers.com/api....4) - xda-developers&txt=http://goo.gl/VEBuiq

[Q] Try using Google Drive scan on your LG G3

For me, it takes absolutely forever to focus, and will usually only focus if I move my phone up and down/left and right (basically don't hold it still). As a result, I inevitably get blur.
I've tried using LG's camera app, and it focuses absolutely fine with no issue. Anybody else with the same issue?
Same problem here... I can't figure out how to improve this issue.
No one else is having this problem?
ScrapMaker said:
No one else is having this problem?
Click to expand...
Click to collapse
Not seeing this with mine. Seems to focus just fine, nice and snappy. Bell model, unrooted, Dalvik.
jellmoo said:
Not seeing this with mine. Seems to focus just fine, nice and snappy. Bell model, unrooted, Dalvik.
Click to expand...
Click to collapse
I'm on 100% stock Sprint. :/
I have a similar problem with CamScanner which I use to scan receipts....I think it has something to do with the fact the LG G3 has a UHD display and the app doesn't support that resolution yet. I'm on AT&T D850
No problems here. The picture is super-crisp at any distance. Then I press shutter and it takes maybe a second to take photo, then additional time to process/upload.
Google Drive 2.0.222.39
Running the same version here. I've noticed that if I tape the shutter once, a ring appears around the button. If I tap it again, it disappears. Sometimes that second tap takes the picture, but 9 times out of 10, I have to pan the camera around, pull it away or zoom in, and it snaps the shot, most of the time blurry because I'm moving.
Same issue.
Used to have the same issue as well. I just tried it now and Drive crashes after opening the camera to scan.
Google Drive 2.0.222.40, stock V10G-EUR-XX, Dalvik.
Completely unusable now
maschenazi said:
Used to have the same issue as well. I just tried it now and Drive crashes after opening the camera to scan.
Google Drive 2.0.222.40, stock V10G-EUR-XX, Dalvik.
Completely unusable now
Click to expand...
Click to collapse
Dang, I tried refreshing my store and no update.
same problem here !
any solutions ?
You guys have the HDR on ? Tried turning it off ?
I tried disabling the HDR (was set to auto,) in the native camera app. I don't think that influences Google Drive though. Had no effect.
HDR off no effect here either
I just installed the latest Google Drive 2.0.222.51 and application started working. It still takes some time to focus on some shots, but is much better than before.
If you don't want to wait your turn to update Google Drive from the Play store you can grab it from here:
http://gappsearly.com/
I have the G3 D855 10g version (with Root) and focus takes 1 second so works fine !!
maschenazi said:
I just installed the latest Google Drive 2.0.222.51 and application started working. It still takes some time to focus on some shots, but is much better than before.
If you don't want to wait your turn to update Google Drive from the Play store you can grab it from here:
http://gappsearly.com/
Click to expand...
Click to collapse
this seems to work a tad better, thanks!
Just got the official update. Camera scan issue seems thoroughly fixed, capture is now just about instant.
DroidApprentice said:
Just got the official update. Camera scan issue seems thoroughly fixed, capture is now just about instant.
Click to expand...
Click to collapse
mine is having the same old issue even with the latest drive app

Extreme lag with camera apps

I've seen threads about performance issues when charging etc and I have them myself!
One thing that completely destroys me is the performance when trying to take a quick picture or use an app that uses the camera.
E.g. barcode scanners move the complete opposite direction
Snapchat is also practically unusable. When I open it, it completely s**ts itself every time and is unusual!
I guess my question is..... Do you think custom ROMs and recoveries will solve the issues?
Thanks
Sent from my Nexus 5X using Tapatalk
I definitely think we should see some optimizations in the next weeks. Snapchat would crap out on me and eventually cause the camera module to crash. It got to the point that the camera would turn black within Snapchat and even within the camera app itself. Only fix was to reboot the phone to get the camera working again. Yesterday I received a snapchat update, not sure if it was meant to address performance issues, but it now works more smoothly and doesn't crash as often. There is definitely room for improvement!
It's really doing my head in and glad I'm not on my own in seeing this!! I don't know anyone else with the 5x to compare so been searching online.
I timed it today, I rebooted the phone and left it 5 minutes without opening anything. I fired up the camera app and it took 124 seconds (just over 2min) until the app was ready to take a photo (the blue circle showing around the shutter button). Then tapping the button to take a photo took a further minute to take the actual photo. Then the phone was that sluggish it needed a reboot.
Not sure if it's the hardware, the os or the app but I've tried Open Camera too and that seems to be really really slow. And, as the OP says, Snapchat totally craps out as do other apps that use the camera.
MaFt
MaFt said:
It's really doing my head in and glad I'm not on my own in seeing this!! I don't know anyone else with the 5x to compare so been searching online.
I timed it today, I rebooted the phone and left it 5 minutes without opening anything. I fired up the camera app and it took 124 seconds (just over 2min) until the app was ready to take a photo (the blue circle showing around the shutter button). Then tapping the button to take a photo took a further minute to take the actual photo. Then the phone was that sluggish it needed a reboot.
Not sure if it's the hardware, the os or the app but I've tried Open Camera too and that seems to be really really slow. And, as the OP says, Snapchat totally craps out as do other apps that use the camera.
MaFt
Click to expand...
Click to collapse
I just tried the same test. The camera app opened and was ready to shoot (blue circle showing) in about 2 seconds. Double pressing the power button to open the camera app had the blue circle around the shutter button showing right away
Every now and then it does work perfectly. But more times than not there is a massive lag. Usually after the phone has been on for half a day, but like this morning sometimes when it's just turned on.
I've experienced the same issues mentioned by you guys, especially in the OP.
Snapchat has practically been completely unusable until the most recent update, and that only marginally improved things. The root cause seems to be the camera itself, as I'm only seeing this type of lag in apps that access the camera. I can't help but imagine Google is working on a fix for this in the very near future, just one of those 'early adopter' issues I guess. It has caused me to do daily reboots just about, which is very aggravating because that defeats the purpose of a good camera if you miss the moment you're trying to capture. As I'm sure you guys have noticed, when the camera app actually works properly, the pictures are pretty impressive, which makes it all the more aggravating that it can't be used as fluently as designed.
Hoping for all of our sake that Google fixes this soon.
I'm in the same boat.
paul_jones said:
I've experienced the same issues mentioned by you guys, especially in the OP.
Snapchat has practically been completely unusable until the most recent update, and that only marginally improved things. The root cause seems to be the camera itself, as I'm only seeing this type of lag in apps that access the camera. I can't help but imagine Google is working on a fix for this in the very near future, just one of those 'early adopter' issues I guess. It has caused me to do daily reboots just about, which is very aggravating because that defeats the purpose of a good camera if you miss the moment you're trying to capture. As I'm sure you guys have noticed, when the camera app actually works properly, the pictures are pretty impressive, which makes it all the more aggravating that it can't be used as fluently as designed.
Hoping for all of our sake that Google fixes this soon.
Click to expand...
Click to collapse
could u please test camera functionality with this app
https://play.google.com/store/apps/details?id=com.geekstools.cameraW
and if possible gather log info
Thanks

camera crashing and not taking pictures

Completely stock. Out of nowhere today, the camera app has started crashing. Pressing the shutter or vol buttons does nothing, and no pictures are taken. I rebooted the phone and took two pictures and camera force closed immediately. If things were working properly there would still be at least two seconds before pressing shutter and a picture being taken. This phone SUCKS, it's the most disappointing Android experience I've had.
This started happening to my phone as well. I force stopped it, then rebooted and it works for days again. I notice it usually happens if I go from Camera on taking photos to screen off. A closer look shows that if the app is doing something such as changing rotation from landscape to portrait when you screen off, it goes completely bonkers. It's as if the sensors are locked in an orphaned process and can't be accessed. This is proven by launching another app that uses the camera and it'll do the same thing. Black screen loading the app.
this is happening all the time now, especially when i take many pictures in a short duration. the camera will go all black and then a random app will open, seriously. the stock camera app does this.
Do you guys have any Layers themes on?
i do not
galaxyzalaxy said:
Completely stock. Out of nowhere today, the camera app has started crashing. Pressing the shutter or vol buttons does nothing, and no pictures are taken. I rebooted the phone and took two pictures and camera force closed immediately. If things were working properly there would still be at least two seconds before pressing shutter and a picture being taken. This phone SUCKS, it's the most disappointing Android experience I've had.
Click to expand...
Click to collapse
Welcome to the club. This phone is a total lemon. Just waiting for the latest udpate to check if it fixes this issue. Its close to 5+ months now and google hasn't still fixed the issue so far.
I think i am done with the nexus line with this phone........
i have had nexus 4, 5 and now 5x.., and 5X is the most horrible in terms of lag/slowness. My N5, which is still own and use is much faster with the same set of apps.. when using / launching apps side-by-side.
arjunprabhu said:
Welcome to the club. This phone is a total lemon. Just waiting for the latest udpate to check if it fixes this issue. Its close to 5+ months now and google hasn't still fixed the issue so far.
I think i am done with the nexus line with this phone........
i have had nexus 4, 5 and now 5x.., and 5X is the most horrible in terms of lag/slowness. My N5, which is still own and use is much faster with the same set of apps.. when using / launching apps side-by-side.
Click to expand...
Click to collapse
why are so few people acknowledging this? moreover, why are so few people livid about it? i am! i can't open the ****ing share menu from any app without 3 seconds of lag. it's bull****. the android experience i want is simple: 1) nexus line so i don't have to wait for updates and deal with bloat, 2) no lag because it's 2016 and 3) a phone that's not sized like a ****ing tablet. i don't understand why i have to use a surfboard to get the higher end hardware. it's bull****.

camera crashing

Sorry for double topic but
Anyone has issues when taking a picture that it's taking forever to process the image? I am not able to take a new picture again
Edit
Camera keeps crashing, have to clear cache. Update the camera app, restart the phone then I can take a pic again
catchawabbit said:
Sorry for double topic but
Anyone has issues when taking a picture that it's taking forever to process the image? I am not able to take a new picture again
Edit
Camera keeps crashing, have to clear cache. Update the camera app, restart the phone then I can take a pic again
Click to expand...
Click to collapse
Are you rooted, do you have any other camera related apps installed?
airmaxx23 said:
Are you rooted, do you have any other camera related apps installed?
Click to expand...
Click to collapse
not rooted, and no other camera apps.
started working slow yesterday then today just completely crashed,
cleared cache, reinstalled the app, updated, restarted the device. right now its not crashing, it just takes forever to take a pic. I keep thinking its a RAM issue. But i didn't have these problems when i just bought the device
catchawabbit said:
not rooted, and no other camera apps.
started working slow yesterday then today just completely crashed,
cleared cache, reinstalled the app, updated, restarted the device. right now its not crashing, it just takes forever to take a pic. I keep thinking its a RAM issue. But i didn't have these problems when i just bought the device
Click to expand...
Click to collapse
I just had Google send me a new pixel 3 xl - for one my phones suffers huge memory management issues also the new camera update screwed my device up. Camera app launches then does not launch lens so it is black, snapchat will not work as well- $1000 I should not have this many issues. I have never had any of these issues with my pixel 2 xl
bturkel said:
I just had Google send me a new pixel 3 xl - for one my phones suffers huge memory management issues also the new camera update screwed my device up. Camera app launches then does not launch lens so it is black, snapchat will not work as well- $1000 I should not have this many issues. I have never had any of these issues with my pixel 2 xl
Click to expand...
Click to collapse
yeah, i talked to Google yesterday they will or issue a refund or send a new device. the problem is i love the phone, but these issues are so bothersome, especially now with the camera problem
Complete joke - I mean we have these devices fro Phone/Messages(email etc... ) and then Camera and Social Media - my wife and daughter have been gone three days and I have to reboot my phone every-time they call me on Duo for it to work. By the way my whole family except me uses Iphones so now Google has a horrible name in my family.
bturkel said:
Complete joke - I mean we have these devices fro Phone/Messages(email etc... ) and then Camera and Social Media - my wife and daughter have been gone three days and I have to reboot my phone every-time they call me on Duo for it to work. By the way my whole family except me uses Iphones so now Google has a horrible name in my family.
Click to expand...
Click to collapse
yeah! i actually did a factory reset hoping this would fix it, but nope. It is the worst experience i had so far with a google phone. i will just ask to return it and get my refund, its a 1000 euro device that can't take a picture.
I am back to my Pixel 2 XL - my Pixel 3 Xl phone is unbearable.
it is horrible! they are making it a hassle just for the warranty replacement! Google is ridiculous. ill never have another pixel again
I just got my replacement today - as of now no issues
catchawabbit said:
it is horrible! they are making it a hassle just for the warranty replacement! Google is ridiculous. ill never have another pixel again
Click to expand...
Click to collapse
I've never had an issue with it. They do what pretty much everyone does. Make sure you have a hardware problem, then if it is they send you a replacement.
I decided to return it. Running with 6t now

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