The battery of my HTC 10 was in poor condition. The charge was running out quickly. When the battery dropped below 40 percent, the phone was heating up and closing. Recently, the phone heated up again and turned off. I put it in to charger again, but the phone wasn't on. Upon this, I replaced the battery with original one but phone is not turning on and not charging. How can i fix it ? Charger port and cable in good condition. i tried diffrent charger and cable. Still, not working.
Pls help me. Thank you.
symbianizm said:
The battery of my HTC 10 was in poor condition. The charge was running out quickly. When the battery dropped below 40 percent, the phone was heating up and closing. Recently, the phone heated up again and turned off. I put it in to charger again, but the phone wasn't on. Upon this, I replaced the battery with original one but phone is not turning on and not charging. How can i fix it ? Charger port and cable in good condition. i tried diffrent charger and cable. Still, not working.
Pls help me. Thank you.
Click to expand...
Click to collapse
Take it to a repair shop or buy a new phone .........
Mr Hofs said:
Take it to a repair shop or buy a new phone .........
Click to expand...
Click to collapse
After trying everything it will be an option. the problem may be caused by the motherboard
symbianizm said:
After trying everything it will be an option. the problem may be caused by the motherboard
Click to expand...
Click to collapse
Well if you tried everything thing there is actually nothing left for us to tell you......
Maybe there are more different ideas than yours.
You said "Take it to a repair shop or buy a new phone ......... " . Is this an idea or a help? You're trying to sabotage my search for help.
symbianizm said:
Maybe there are more different ideas than yours.
You said "Take it to a repair shop or buy a new phone ......... " . Is this an idea or a help? You're trying to sabotage my search for help.
Click to expand...
Click to collapse
What ?
So that's what i get for bringing in ideas, it seems obvious to me that when you say you tried everything and the cables and screen and connections are correct you are pretty much pointed towards a specialist.
"trying to sabotage" ..... I'm baffled with your comment actually. But alright, do and try as you wish i was only thinking out loud but i won't do that anymore.
Good luck with fixing your device.
Kind regards.
First i said need a help about fixing.
Second, you said "Take it to a repair shop or buy a new phone ......... "
After i said "After trying everything it will be an option". I mean that, i want to try everything. Because technical services too expensive. If they say the problem in motherboard. I will buy a new phone
I suprised when i saw this comment, "Take it to a repair shop or buy a new phone ......... ". People writing here for help. Telling to people "go repair shop or buy a new phone" is not a good approach at the first comment.
symbianizm said:
First i said need a help about fixing.
Second, you said "Take it to a repair shop or buy a new phone ......... "
After i said "After trying everything it will be an option". I mean that, i want to try everything. Because technical services too expensive. If they say the problem in motherboard. I will buy a new phone
I suprised when i saw this comment, "Take it to a repair shop or buy a new phone ......... ". People writing here for help. Telling to people "go repair shop or buy a new phone" is not a good approach at the first comment.
Click to expand...
Click to collapse
That's your opinion. But it is how it is. That's all i have and can say about it. It may be a too straight forward answer for you but saying it differently won't make a change.
Cheers
Related
Hello friends,
I have P3300, it sometime gets off automatically, then it don't get start for many days. Last time i on it on 23rd may. today it got on but it was showing same old date. ie 23rd may.
So my question is there any cmos battery like pc in cell, which store date and time settings ? If yes then how to change it ?
Thanks.
older(wm2k3) devices had backup batteries. Since wm5 there is not
im not 100% sure though
Yesterday i did hard reset. Still it gets hang or off suddenly, and clock stay behind.
Plz help me, what should i do, is it hardware fault or software?
rutu3 said:
Yesterday i did hard reset. Still it gets hang or off suddenly, and clock stay behind.
Plz help me, what should i do, is it hardware fault or software?
Click to expand...
Click to collapse
try change ROM but im afraid that is hardware fault.
Or maybe your battery is dying?
q123456 said:
try change ROM but im afraid that is hardware fault.
Or maybe your battery is dying?
Click to expand...
Click to collapse
definatly the battery, i doubt its the rom..
but new battery in device and charge the battery full..
keep the device off during the charge.
raving_nanza said:
definatly the battery, i doubt its the rom..
Click to expand...
Click to collapse
R u sure? coz i connected it to pc till its light turned green from orange.
Two months ago i went HTC service center, they told me your phone is dead, its board problem and it will cost u INR 19000.
I brought it for Rs. 17000, so y should i pay so much.
do you have wall charger?
PC giving 0.5A, charger 1A. May not sound so, but it's makes difference
Put your phone on wall charger for night(aprx 10h, don't bother light) maybe helps
rutu3 said:
Two months ago i went HTC service center, they told me your phone is dead, its board problem and it will cost u INR 19000.
Click to expand...
Click to collapse
they are crazy
If motherboard is really death, check ebay for working devices (with cracked display or something like that) and make swap
OK i will give try, and let you know. Btw any idea how much new battery will cost ?
And how will i know its original one?
in Poland, high quality (not orginal, but comparable) battery costs about 416 INR
on ebay http://shop.ebay.com/?_from=R40&_tr...htc+artemis+battery&_sacat=See-All-Categories
Hi everybody,
Six months ago ive purchased in store htc desire.
I rooted the phone and everything was fine.
Five months later i decided to renew my rom and did again, but something was going worng and my device completely dead. No charging no recovery nothing.
I have a warranty for one year and i gave my device to this store where i've bought it.
One month their technic gyus in lab tried to revive him but unsuccessfully.
In the store iwas told that they connected with j-tag and didn't success.
There is a voltage or something like that in motherboard,but no bootloader. There is something problematic to software,but no hardware, therefore it's not under a warranty.The guy from the store said to me that he tried with j-tag and other methods,but no signals of life.
For replacing motherboard they want 350 dollars.Of course it will solve my problem, but 350 dollars
How can i revive my phone? and j-tag really must to help in this way if only boot is not ok and motherboard is good? So why they didn't success in this case?
andro2011 said:
Hi everybody,
Six months ago ive purchased in store htc desire.
I rooted the phone and everything was fine.
Five months later i decided to renew my rom and did again, but something was going worng and my device completely dead. No charging no recovery nothing.
I have a warranty for one year and i gave my device to this store where i've bought it.
One month their technic gyus in lab tried to revive him but unsuccessfully.
In the store iwas told that they connected with j-tag and didn't success.
There is a voltage or something like that in motherboard,but no bootloader. There is something problematic to software,but no hardware, therefore it's not under a warranty.The guy from the store said to me that he tried with j-tag and other methods,but no signals of life.
For replacing motherboard they want 350 dollars.Of course it will solve my problem, but 350 dollars
How can i revive my phone? and j-tag really must to help in this way if only boot is not ok and motherboard is good? So why they didn't success in this case?
Click to expand...
Click to collapse
You can find here people you can contact that have jtag boxes: http://www.jtagbox.com/riff-jtag-bo...-bricked-phone-riff-box-owners-list/#comments.
If the tech guys told you that jtag didn't help, I doubt that anybody here can do something for you. Maybe the freezer mthod might work for you, but it is an extremely long shot.
Thank you for your reply
1.Tell me if i can trust to these people in contact list that you gave?
2.Can you write what is the freezer method and what's the difference between j-tag and this method?
Thanks
andro2011 said:
Thank you for your reply
1.Tell me if i can trust to these people in contact list that you gave?
2.Can you write what is the freezer method and what's the difference between j-tag and this method?
Thanks
Click to expand...
Click to collapse
1) Dunno. Those are people who are listed with desire jtag equipment. You said that in the service they've tried repairing your phone with jtag, which I think is the lowest level repair. There is no software solution to your problem. In your situation you have the definition of a bricked phone.
2) Put your phone in the freezer, wrapped in a plastic bag for 5 minutes. It's supposed to to make the circuit board contract and thus braking any short circuits you might have on your motherboard or reset some chip.
Truth be told it's an extremely long shot, I'm only speculating.
Hi,
While on holiday I put my Desire HD on charge over night (was working fine at that point), but when trying to turn it on the next morning it just vibrated 7 times and that was it - the phone would do nothing. The phone doesn't respond to the hard reset process described on the HTC website and no lights come on at any point (not even when connected to the charger).
The only time the phone does anything, is when you eject the battery and re-insert it. At the point where the battery touches the contacts inside the phone, it vibrates 7 times again and nothing more. The phone has not been modified in any way and uses the original OS from HTC. All the phone does is vibrate 7 times when inserting the battery. Otherwise it's completely dead.
This would, I presume, normally be a simple warranty case (8 month old phone). However, in my desperation to reset/fix the phone, I tried pressing what I thought was a reset button underneath the SIM & memory card cover (with the tip of a pen). Instead of the 'click' that I expected though, it pierced what turned out to be a small black sticker - an action which HTC says has invalidated the warranty on my phone. They have now created a return reference for me, but I'm likely to be hit with a big bill for repair if/when I send the phone in.
I understand that confusing a sticker for a button is a stupid thing to do, but I can't change what I did and I genuinely thought that I was pressing a button on the back of the phone.
Is there any possible solution without having to send the phone in to HTC?
Thank you,
Craig.
craigspc said:
Hi,
While on holiday I put my Desire HD on charge over night (was working fine at that point), but when trying to turn it on the next morning it just vibrated 7 times and that was it - the phone would do nothing. The phone doesn't respond to the hard reset process described on the HTC website and no lights come on at any point (not even when connected to the charger).
The only time the phone does anything, is when you eject the battery and re-insert it. At the point where the battery touches the contacts inside the phone, it vibrates 7 times again and nothing more. The phone has not been modified in any way and uses the original OS from HTC. All the phone does is vibrate 7 times when inserting the battery. Otherwise it's completely dead.
This would, I presume, normally be a simple warranty case (8 month old phone). However, in my desperation to reset/fix the phone, I tried pressing what I thought was a reset button underneath the SIM & memory card cover (with the tip of a pen). Instead of the 'click' that I expected though, it pierced what turned out to be a small black sticker - an action which HTC says has invalidated the warranty on my phone. They have now created a return reference for me, but I'm likely to be hit with a big bill for repair if/when I send the phone in.
I understand that confusing a sticker for a button is a stupid thing to do, but I can't change what I did and I genuinely thought that I was pressing a button on the back of the phone.
Is there any possible solution without having to send the phone in to HTC?
Thank you,
Craig.
Click to expand...
Click to collapse
Can you post a pic of the black sticker you accidently clicked.. Also any other "void stick" there is
I'd like to know if it is obvious that you tried to open the phone up or not..
To me, if you cannot get into Recovery nor Bootloader, your pretty much screwed, try pulling battery out, insert it back in, hold the Volume down button, and while holding press Power button?
Found this aswell:
http://forum.xda-developers.com/showthread.php?t=879726
Others with your problem, but it seems Service is the only way..
Shidapu said:
Can you post a pic of the black sticker you accidently clicked.. Also any other "void stick" there is
I'd like to know if it is obvious that you tried to open the phone up or not..
Click to expand...
Click to collapse
I'll have access to a Digital SLR tonight and will post a photo tonight. Looking at the phone though, it is clearly visible that it has not been touched with anything other than the tip of a pen. There is another small sticker that I found in the battery compartment - this is completely in tact.
I don't think anyone looking at the phone would doubt that the one sticker was pierced with the tip of a pen, but unfortunately that doesn't seem to make any difference. The guy I spoke to from HTC was friendly and polite, but he insisted that it wouldn't make any difference - I broke the rules and that's it.
I suppose the only reason that I'm disappointed is that I've now had four HTC smartphones and I've never requested warranty support before. Oh well... :-(
Thanks for the links you provided. Lots of useful info, but unfortunately I can't find any solution - the phone is clearly dead.
Thanks,
Craig.
Shidapu said:
Can you post a pic of the black sticker you accidently clicked.. Also any other "void stick" there is
Here's the pic. I didn't bother taking a photo of the other sticker as it hasn't been touched or damaged at all. Would you say it's worth sending the phone and enclosing a note explaining what I did?
Click to expand...
Click to collapse
Sending it I believe is the only way the phone will get fixed. DO include a note explaining what you did but I dont know how useful it will be. You never know though. As the other one is still intact they may believe you and do it for free.
Repaired
I just wanted to say thanks for the replies. I sent my phone in and the repair was carried out under warranty.
Regards,
Craig.
Can you tell what was broken and repaired in your phone?I have the same problem since yesterday...
Without screenshot is more difficult solve :-(
gopiter said:
Can you tell what was broken and repaired in your phone?I have the same problem since yesterday...
Click to expand...
Click to collapse
Apparently it was a motherboard failure. The board was replaced and now it's working fine again.
Same......
craigspc said:
Apparently it was a motherboard failure. The board was replaced and now it's working fine again.
Click to expand...
Click to collapse
Exactly the same is happening to me... 8 months old too..
About to send it off for warrenty, but can you tell me if you lost all your information and number, apps on the handset, as I cant remember the last time I did a sync..
thanks..
I just got answer from HTC service that motherboard of my DHD is broken and they wont replace it because of unautorised firmware flashed...
gopiter said:
I just got answer from HTC service that motherboard of my DHD is broken and they wont replace it because of unautorised firmware flashed...
Click to expand...
Click to collapse
Lol...thats bad, This might be the first case which I have seen returned because of unauthorized firmware..., Don't leave it like that and read the full document which come with the phone. There will be some wording which might not be clear but should be enough to fight back...
Yep...I think I'm the first person who returned phone back from warranty because of no HTC firmware flashed...As soon as I get my DHD and documents back I'll report what they said.
online4yourmin said:
Exactly the same is happening to me... 8 months old too..
About to send it off for warrenty, but can you tell me if you lost all your information and number, apps on the handset, as I cant remember the last time I did a sync..
thanks..
Click to expand...
Click to collapse
Yes, if you send the phone in for repair, you will lose everything stored on the device that you haven't backed up. I think this will be the case even if they don't replace the motherboard. Any apps that you previously bought through Android Market can be restored though - you don't have to buy them again.
Craig.
gopiter said:
I just got answer from HTC service that motherboard of my DHD is broken and they wont replace it because of unautorised firmware flashed...
Click to expand...
Click to collapse
Hmm.. That's bad news... Trying to read between the lines a bit - Are they saying that they won't replace the motherboard because you have flashed the phone, or because they suspect that flashing the phone played a direct role in the failure?
If the motherboard has died surely they'd replace it? Then again, if the motherboard had died completely - how would they know that the phone had been flashed in the first place?
When exactly did the problem start for you?
Craig.
craigspc said:
Hmm.. That's bad news... Trying to read between the lines a bit - Are they saying that they won't replace the motherboard because you have flashed the phone, or because they suspect that flashing the phone played a direct role in the failure?
If the motherboard has died surely they'd replace it? Then again, if the motherboard had died completely - how would they know that the phone had been flashed in the first place?
When exactly did the problem start for you?
Craig.
Click to expand...
Click to collapse
A returned my phone to the seller so I don't have direct contact with HTC service but the seller got information from service that: motherboard is dead because of flashing unauthorized firmware/unauthorized firmware damaged motherboard...I'm waiting to get my phone back from service with documentation and then I'll fight back...
My phone works perfectly normal and when I tried to reebot it simply wont boot...it's strange and I wonder how firmware it self could damage motherboard?
Ok, DHD came back from HTC service with all documentation and statement that they will not repair it etc...and it normally boot into OS...But it couldn't boot into bootloader - just vibrates 3 times.So I booted it again into OS and flashed again the hboot and after that phone successfully boot into bootloader .So now my DHD is fully functional I just wonder why HTC claimed that motherboard is broken and wanted me to pay for replacement...?
Very strange - 8 month fault
I too have a DHD - this one is stock standard - got it back from employee today as he said it was not charging (worked right up till then). i plugged it in and got a flashing orange amber light. left if for a while noting would work. finally worked out if i inserted teh battery while plugged in it woud give me a solid charging light and vibrate 7 times.
Seems strange that they are all faulting at 8 months. Mine was an import, so it might have to go back to singapore or malaysia or where ever it cam from.
Checked battery it is at 3.8V so ok.
gopiter said:
Ok, DHD came back from HTC service with all documentation and statement that they will not repair it etc...and it normally boot into OS...But it couldn't boot into bootloader - just vibrates 3 times.So I booted it again into OS and flashed again the hboot and after that phone successfully boot into bootloader .So now my DHD is fully functional I just wonder why HTC claimed that motherboard is broken and wanted me to pay for replacement...?
Click to expand...
Click to collapse
My warranties over and i've got the same problem!
I just wanted to know if your phone wasn't working at all before you gave it in for service? And when it came back, it was working again?
And be not ready to repair it, they weren't ready to repair it for a fee either?
Omairss said:
My warranties over and i've got the same problem!
I just wanted to know if your phone wasn't working at all before you gave it in for service? And when it came back, it was working again?
And be not ready to repair it, they weren't ready to repair it for a fee either?
Click to expand...
Click to collapse
My phone wasn't working at all it didn't boot even display splash screen...just vibrates.I heared phone services have devices called "BOX" which can unbrick your dead phone.I think they did it with my phone and when it boots they saw my own boot screen instead of stock HTC...so it was clear to them they can void my warranty and offer motherboard replacement for fee (high fee ).I didn't agree for that and phone returned to me unbricked.I just had to reflash hboot again.
i am currnetly using an htc one x, which i havent rooted or flashed yet, 2 days ago the phone just got hung, without me doin anything, i just turned on the phone and it was just........stuck.......then it switched off by itself and switched on again, it went to the htc logo, then switched off again, the same cycle repeated 4-5 times. The battery had abt 76% charge left. Then all of a sudden, it just refused to turn on. I couldnt charge it, the device manager couldnt detect it, and i tried nearly every possible combination of the volume-power buttons, still nothing. I saw somewhere that if u just charge for 1-2 days it'll turn on again, but still no luck.......no response from the comp wen i plug it in.......still running the stock os.........pls help, i have almost lost faith in technology
shabazisbatman said:
i am currnetly using an htc one x, which i havent rooted or flashed yet, 2 days ago the phone just got hung, without me doin anything, i just turned on the phone and it was just........stuck.......then it switched off by itself and switched on again, it went to the htc logo, then switched off again, the same cycle repeated 4-5 times. The battery had abt 76% charge left. Then all of a sudden, it just refused to turn on. I couldnt charge it, the device manager couldnt detect it, and i tried nearly every possible combination of the volume-power buttons, still nothing. I saw somewhere that if u just charge for 1-2 days it'll turn on again, but still no luck.......no response from the comp wen i plug it in.......still running the stock os.........pls help, i have almost lost faith in technology
Click to expand...
Click to collapse
How log have you had it?
If you can get into the bootloader try a factory reset from there.
Tigerlight said:
How log have you had it?
If you can get into the bootloader try a factory reset from there.
Click to expand...
Click to collapse
i've had it for nearly 4 months and i tried to get into the bootloader, no luck
shabazisbatman said:
i've had it for nearly 4 months and i tried to get into the bootloader, no luck
Click to expand...
Click to collapse
Dude, it seems that your battery is flat. I'd suggest charging the phone via a power outlet and not the PC usb. Once you connect the phone to the power outlet you should get a red charging led..
After it's fully recharged, try rebooting..if still the same problem, get into the bootloader and do a factory reset...if still the issue persists, go back to the retailer where you bought this from and get a replacement...
amirage said:
Dude, it seems that your battery is flat. I'd suggest charging the phone via a power outlet and not the PC usb. Once you connect the phone to the power outlet you should get a red charging led..
After it's fully recharged, try rebooting..if still the same problem, get into the bootloader and do a factory reset...if still the issue persists, go back to the retailer where you bought this from and get a replacement...
Click to expand...
Click to collapse
its been charging for 2 and a half days, via the power outlet........no red l.e.d light, nothing at all......and i bought this from a different country, so my final option is to take it to a service center, but i dont hav the purchase bill (even though i hav an international warranty), so the guy over there is going to try and skin me.........just thought i wud try something myself before going there.......any other ideas?? oh and the battery level showed 78% wen the phone went dead
shabazisbatman said:
its been charging for 2 and a half days, via the power outlet........no red l.e.d light, nothing at all......and i bought this from a different country, so my final option is to take it to a service center, but i dont hav the purchase bill (even though i hav an international warranty), so the guy over there is going to try and skin me.........just thought i wud try something myself before going there.......any other ideas?? oh and the battery level showed 78% wen the phone went dead
Click to expand...
Click to collapse
If you're not getting to bootloader and it won't start even after being plugged in so long...you don't have any choice but to seek repair.
Tigerlight said:
If you're not getting to bootloader and it won't start even after being plugged in so long...you don't have any choice but to seek repair.
Click to expand...
Click to collapse
Yup, it seems you have faulty mainboard...get it repaired..I wouldn't suggest spending a lot of money on repairing a outdated phone. If the service center is asking for a few hundred $ then scrap it..it's not worth it as you won't get any warranties for the repairs done.....besides, HTC will be stopping support for the phone after the next update to 4.2.2 even though the rest of world is on the latest Android versions...so at best you'll have another 2 more months by when your phone will be really outdated both in terms of hardware and software....
u are better off buying Chinese rip-off phones that have equivalent configs as the One X....sorry to say this..
amirage said:
Yup, it seems you have faulty mainboard...get it repaired..I wouldn't suggest spending a lot of money on repairing a outdated phone. If the service center is asking for a few hundred $ then scrap it..it's not worth it as you won't get any warranties for the repairs done.....besides, HTC will be stopping support for the phone after the next update to 4.2.2 even though the rest of world is on the latest Android versions...so at best you'll have another 2 more months by when your phone will be really outdated both in terms of hardware and software....
u are better off buying Chinese rip-off phones that have equivalent configs as the One X....sorry to say this..
Click to expand...
Click to collapse
yeah, just gave it in for servicing, they'll let me know the problem tomorrow, thanks for ur help guys
amirage said:
Yup, it seems you have faulty mainboard...get it repaired..I wouldn't suggest spending a lot of money on repairing a outdated phone. If the service center is asking for a few hundred $ then scrap it..it's not worth it as you won't get any warranties for the repairs done.....besides, HTC will be stopping support for the phone after the next update to 4.2.2 even though the rest of world is on the latest Android versions...so at best you'll have another 2 more months by when your phone will be really outdated both in terms of hardware and software....
u are better off buying Chinese rip-off phones that have equivalent configs as the One X....sorry to say this..
Click to expand...
Click to collapse
There is so much wrong in this statement...
shabazisbatman said:
yeah, just gave it in for servicing, they'll let me know the problem tomorrow, thanks for ur help guys
Click to expand...
Click to collapse
Hope it works out.
Tigerlight said:
There is so much wrong in this statement...
Hope it works out.
Click to expand...
Click to collapse
I'd be really happy if you could prove me wrong on any of the statements I've made in my post.
Sent from my HTC One X using xda app-developers app
Hi there, I hard bricked my Tab S 8.4. No reaction to anything I did (key combinations, let it charge for hours, stuff like that). Don't know how it happened but it just crashed to death shortly after installing an inofficial Lolloipop build from here. I don't think a ROM can make a device not turn on at all. My money is on hardware failure.
Anyway, brought it in for repairs (willing to pay since I knowingly voided the warranty). Got the call yesterday. They said the software had been tampered with and they can't repair it. I objected that the software won't break the hardware but no dice. They won't even do it for cold hard cash.
BUT: To see the 'illegal' software they HAD to get the thing to turn on . And if they got it to turn on somehow, so can I. Or... am I completely wrong there and they have some magic fairy dust?
Any ideas on how I could accomplish what the repair guys could obviously do? There is no important data or anything on it so I'd be happy with Odin mode, CWM or whatever.
dancress said:
Hi there, I hard bricked my Tab S 8.4. No reaction to anything I did (key combinations, let it charge for hours, stuff like that). Don't know how it happened but it just crashed to death shortly after installing an inofficial Lolloipop build from here. I don't think a ROM can make a device not turn on at all. My money is on hardware failure.
Anyway, brought it in for repairs (willing to pay since I knowingly voided the warranty). Got the call yesterday. They said the software had been tampered with and they can't repair it. I objected that the software won't break the hardware but no dice. They won't even do it for cold hard cash.
BUT: To see the 'illegal' software they HAD to get the thing to turn on . And if they got it to turn on somehow, so can I. Or... am I completely wrong there and they have some magic fairy dust?
Any ideas on how I could accomplish what the repair guys could obviously do? There is no important data or anything on it so I'd be happy with Odin mode, CWM or whatever.
Click to expand...
Click to collapse
I kindof had the same problem, but got mine repaired.
May I ask where you send it to for repairs? Was it Samsung or a local repair shop that told you they could not fix it?
And did they send it back to you? Kindof weird they won't fix your device after you say you are willing to pay for it.
Depending on where you live, Samsung covers a lot of 'problems' in the first year of the standaard warranty.
As for turning on the device..
What options have you tried yet?
If you connect the tablet with usb to your pc and turn it on, does it get recognized?
And if so, as what?
But if your screen doesn't turn on, you're probably going to need repairs anyway.
shifter7 said:
I kindof had the same problem, but got mine repaired.
May I ask where you send it to for repairs? Was it Samsung or a local repair shop that told you they could not fix it?
And did they send it back to you? Kindof weird they won't fix your device after you say you are willing to pay for it.
Depending on where you live, Samsung covers a lot of 'problems' in the first year of the standaard warranty.
As for turning on the device..
What options have you tried yet?
If you connect the tablet with usb to your pc and turn it on, does it get recognized?
And if so, as what?
But if your screen doesn't turn on, you're probably going to need repairs anyway.
Click to expand...
Click to collapse
Over here you bring it back to the shop where you bought it. They will try the simplest solutions in house but usually send it back to the manufacturer. I think the information came from Samsung directly. Another theory I have is a simple lie. They tried it in house, nothing came up, some clever guy screamed 'CYANOGEN!' and they all high fived (I have a vivid imagination )
As for turning it on: tried everything. It's not only the screen, it did nothing at all. No signs of life whatsoever. Of course the PC wouldn't recognize it since it was turned off.
I'll pick it up tonight. Maybe whatever they did to see the software tampering stuck and it will at least go into Odin mode. I can work from there.
dancress said:
Over here you bring it back to the shop where you bought it. They will try the simplest solutions in house but usually send it back to the manufacturer. I think the information came from Samsung directly. Another theory I have is a simple lie. They tried it in house, nothing came up, some clever guy screamed 'CYANOGEN!' and they all high fived (I have a vivid imagination )
Click to expand...
Click to collapse
I lolled
But it you think it came from Samsung directly, then I would advise you to contact Samsung.
Here is a link from an article where it states that Samsung covers bricked devices, but only the first time. (Dutch article, GTranslated english)
I have no idea if this also counts for where you live though.
https://translate.google.com/transl...er-garantie-repareren.html&edit-text=&act=url
dancress said:
As for turning it on: tried everything. It's not only the screen, it did nothing at all. No signs of life whatsoever. Of course the PC wouldn't recognize it since it was turned off.
I'll pick it up tonight. Maybe whatever they did to see the software tampering stuck and it will at least go into Odin mode. I can work from there.
Click to expand...
Click to collapse
Okay.. well.. that sucks.
Don't forget to ask for some of that magic dust they used
shifter7 said:
I lolled
But it you think it came from Samsung directly, then I would advise you to contact Samsung.
Here is a link from an article where it states that Samsung covers bricked devices, but only the first time. (Dutch article, GTranslated english)
I have no idea if this also counts for where you live though.
https://translate.google.com/transl...er-garantie-repareren.html&edit-text=&act=url
Okay.. well.. that sucks.
Don't forget to ask for some of that magic dust they used
Click to expand...
Click to collapse
Magic dust it was. Got it back, dead. Came home a minute ago, put it on the charger. Lo and behold, the battery appears. Device turns on too, boots Lollipop goodness. 0 per cent battery but hey. Whatever they did, they obviously did NOT realize they solved the whole problem with just their diagnostic :laugh:
Thread can be locked if the PTB deem it necessary.
dancress said:
Magic dust it was. Got it back, dead. Came home a minute ago, put it on the charger. Lo and behold, the battery appears. Device turns on too, boots Lollipop goodness. 0 per cent battery but hey. Whatever they did, they obviously did NOT realize they solved the whole problem with just their diagnostic :laugh:
Thread can be locked if the PTB deem it necessary.
Click to expand...
Click to collapse
I'm laughing so hard right now :laugh::laugh::laugh::laugh::laugh::laugh:
dancress said:
Magic dust it was. Got it back, dead. Came home a minute ago, put it on the charger. Lo and behold, the battery appears. Device turns on too, boots Lollipop goodness. 0 per cent battery but hey. Whatever they did, they obviously did NOT realize they solved the whole problem with just their diagnostic :laugh:
Thread can be locked if the PTB deem it necessary.
Click to expand...
Click to collapse
It simply reset itself after the battery completely died. Black screen and no response doesn't mean the device is off.
As soon as they switched it on they would have seen knox had been tripped.
Sort of did you a favour by telling you it wasn't bricked.
I had the same sort of problem i connected my tab to my laptop and used the recovery mode key combination then my tab came back to life
---------- Post added at 04:29 PM ---------- Previous post was at 04:29 PM ----------
Sorry download mode not recovery mode
Comforts me while ROM developing that the only reported case of a hardbrick was here - and the battery just died.