Hi everybody,
Six months ago ive purchased in store htc desire.
I rooted the phone and everything was fine.
Five months later i decided to renew my rom and did again, but something was going worng and my device completely dead. No charging no recovery nothing.
I have a warranty for one year and i gave my device to this store where i've bought it.
One month their technic gyus in lab tried to revive him but unsuccessfully.
In the store iwas told that they connected with j-tag and didn't success.
There is a voltage or something like that in motherboard,but no bootloader. There is something problematic to software,but no hardware, therefore it's not under a warranty.The guy from the store said to me that he tried with j-tag and other methods,but no signals of life.
For replacing motherboard they want 350 dollars.Of course it will solve my problem, but 350 dollars
How can i revive my phone? and j-tag really must to help in this way if only boot is not ok and motherboard is good? So why they didn't success in this case?
andro2011 said:
Hi everybody,
Six months ago ive purchased in store htc desire.
I rooted the phone and everything was fine.
Five months later i decided to renew my rom and did again, but something was going worng and my device completely dead. No charging no recovery nothing.
I have a warranty for one year and i gave my device to this store where i've bought it.
One month their technic gyus in lab tried to revive him but unsuccessfully.
In the store iwas told that they connected with j-tag and didn't success.
There is a voltage or something like that in motherboard,but no bootloader. There is something problematic to software,but no hardware, therefore it's not under a warranty.The guy from the store said to me that he tried with j-tag and other methods,but no signals of life.
For replacing motherboard they want 350 dollars.Of course it will solve my problem, but 350 dollars
How can i revive my phone? and j-tag really must to help in this way if only boot is not ok and motherboard is good? So why they didn't success in this case?
Click to expand...
Click to collapse
You can find here people you can contact that have jtag boxes: http://www.jtagbox.com/riff-jtag-bo...-bricked-phone-riff-box-owners-list/#comments.
If the tech guys told you that jtag didn't help, I doubt that anybody here can do something for you. Maybe the freezer mthod might work for you, but it is an extremely long shot.
Thank you for your reply
1.Tell me if i can trust to these people in contact list that you gave?
2.Can you write what is the freezer method and what's the difference between j-tag and this method?
Thanks
andro2011 said:
Thank you for your reply
1.Tell me if i can trust to these people in contact list that you gave?
2.Can you write what is the freezer method and what's the difference between j-tag and this method?
Thanks
Click to expand...
Click to collapse
1) Dunno. Those are people who are listed with desire jtag equipment. You said that in the service they've tried repairing your phone with jtag, which I think is the lowest level repair. There is no software solution to your problem. In your situation you have the definition of a bricked phone.
2) Put your phone in the freezer, wrapped in a plastic bag for 5 minutes. It's supposed to to make the circuit board contract and thus braking any short circuits you might have on your motherboard or reset some chip.
Truth be told it's an extremely long shot, I'm only speculating.
Related
OK!!!
I need some help here.
I was talking on my phone, and it all of a sudden went dead.
Thinking it was a battery problem, i immediately plugged in my wall charger and saw that the light indicator was not lite.
I then got another battery from my functioning 8525, and nothing.
But the functioning phone worked after battery switch. So i ruled out dead battery as a cause.
I only did a ROM upgrade two days ago, otherwise the phone functioned without any problems.
I'll try to keep the phone on wall charger to see maybe it'll help but i doubt it.
Anyone else have this type of problem.
I'm currently thinking that it's dead, but i don't understand what could have happened.
Have you tried a Hard Reset?
I did soft reset, and even attempted to do a hardreset. several times. nothing. I see purely a blank screen.
What worries me is that when i plug in the wall charger i do not see any of the green or orange lights turn on.
I'm trying to search if there is any way for me to have someone check the phone out?
If the cost of fixing the phone is any where near 200 dollars then i might as well just buy another phone. Something better.
But any advice i'm willing to try short of dropping it off a roof. caz i know then i'll for sure have a dead phone...
Aren't there ideas like taking battery out and plugging into computer, and stuff like that?
I think I read them somewhere on the xda wiki.
IMO.. you should call at&t tech. they will most likely replace it.. and since they cant turrn it on.. they wont know what you did. anyway its a warranty exchange.. but im not sure of the number for at&t's tech department. good luck and keep us posted
I had the same probs 2 months ago...
No lights when charger was connected, hard/soft reset didnt help at all.
After 5 days of trying and trying i brought it to my provider repair center.
After 1 month of waiting they said it was a level 3 problem (highest). In the first case i was ordered to pay 230 Euro but i didnt agree, 3 days later they agree with no cost and i got a new tytn.
I used XCPUScalar.2007.v3.01 and clocked till 500 mhz.. maybe it burned my cpu..
Well good luck!
kparikh82276 said:
OK!!!
I need some help here.
I was talking on my phone, and it all of a sudden went dead.
Thinking it was a battery problem, i immediately plugged in my wall charger and saw that the light indicator was not lite.
I then got another battery from my functioning 8525, and nothing.
But the functioning phone worked after battery switch. So i ruled out dead battery as a cause.
I only did a ROM upgrade two days ago, otherwise the phone functioned without any problems.
I'll try to keep the phone on wall charger to see maybe it'll help but i doubt it.
Anyone else have this type of problem.
I'm currently thinking that it's dead, but i don't understand what could have happened.
Click to expand...
Click to collapse
Now I know why you're not successful at flashing your device with my ROM . Sorry that I misunderstood your message.
You have to send it back for repair.
Sorry, again.
How does that happen?
m0nkm0nk said:
I had the same probs 2 months ago...
No lights when charger was connected, hard/soft reset didnt help at all.
After 5 days of trying and trying i brought it to my provider repair center.
After 1 month of waiting they said it was a level 3 problem (highest). In the first case i was ordered to pay 230 Euro but i didnt agree, 3 days later they agree with no cost and i got a new tytn.
I used XCPUScalar.2007.v3.01 and clocked till 500 mhz.. maybe it burned my cpu..
Well good luck!
Click to expand...
Click to collapse
So maybe i might have over clocked my cpu?
I don't know what could have happened.
I do know i installed Schap's 3.60a ROM but i installed it both of my 8525.
So i don't think it was the ROM upgrade that could have caused it.
In the mean time I'm looking into if HTC can help me here. I don't know how this would work.
I purchased this phone unlocked on ebay, i've asked the seller if he/she can get me the original invoice to prove that the phone is under manufacturers warranty.
I'll see.
As far as AT&T is concerned, i don't know how i should approach them.
But once i get the invoice information I'll be able to do more.
In your case contact HTC, forget about AT&T especially if the phone isn't on your account. You may need to be peristent with HTC as although they prefer to do things via the carriers, there's a direct route as well. They track the warranty status by S/N.
Good luck... that sucks.
Thanks for all the support
This morning, i tried to call up my carrier.
I explained to them what i observed and how the phone just went dead.
I did not mention anything about ROM upgrades (though i was asked if i did anything to the phone) nor did i drop it or dung it in water.
I was fortunate, that the lady was nice and understanding. I was surprised to know that they have all the information based on the IMEI number.
So as it turns out i made the purchase off the internet, in june. According to the lady since i made the purchase in june i was still under warrenty. They would ship out a replacement phone.
So far this is looking good.
I didn't expect it, but i guess AT&T isn't as bad as i proclaim it to be.
But customer service and phone service are two different things.
AT&T customer service has always been nice.
But their call service and internet sucks.
But got the contract so gotta stick w/ them.
ANd i like GSM, and Tmobile really sucks here in NJ and NYC.
So i gotta stick w/ AT&T
Will follow up once i get the replacement.
So far in doing business w/ At&T - they know, so don't try to kid them. Also need not give out more information then they ask. Just answer questions simple and to the point w/a bit of humor.
Got galaxy Note 2 , totally bricked right now , Gave it to my friend and he returned me back with completely black screen. Could you please suggest me if anything i can try on this one.
Things i have tried so far
1) Tried with different battery no luck
2) externally charge battery with external charger no luck
3) checked all the connectors inside , all are looking intact
4) replaced charging port no luck
Seems like this device got bricked somehow, is there any way to turn it alive ??
Riffbox or jtag. Mine died last week this way it came back to life unfortunately mine have kind a issue with emmc so it will gonna die eventually again. I hope yours one is ok.
badtzo said:
Riffbox or jtag. Mine died last week this way it came back to life unfortunately mine have kind a issue with emmc so it will gonna die eventually again. I hope yours one is ok.
Click to expand...
Click to collapse
Please consider me Novice in JTag field, Do we need different boxes for different devices, i have seen several videos on Jtag,I have sent mail to their US distributor bcoz unfortunately we do not have any in Canada. What's the success rate on these devices ?? Do we have any instructional videos or any support how to use RIFFBOX , just want to make sure if i would be able to use it before i make my order
I have just realised that you don't tell us if you have warranty... if you have it then use it. Cause the way I've told you before probably will void the warranty.
----
I don't know how it works in your country but here in mexico, there are several External Service Centers (not official) they repare anything, softbrick, hardware brick, change the case cover, dialpad, etc. but it has a cost. If you buy the box just to repair your phone I think it will cost a lot of money to you since this boxes works with a lot of models of different brands (they are expensive) and you need technical knowledge about how to work with them.
In my case, the Service Center first tried with riffbox (cheaper and fast way) and it worked to turn on the phone in a couple of minutes, it was indicating there was bootloader broken so it worked when tried to rapair it but since my emmc memory was kinda buggy, it died the same day, so i left it again to warranty on the SC and they then tried with jtag this way they told me is like the "hard reset" since wipe and make again the partition system and install all the stuff, now works pretty well but they make a warning to me abut future deads because the final solution and the real one that needs my phone is to change the motherboard (they don't change just the emmc).
But if your emmc is ok, they probably just need to use riffbox maybe jtag but your phone will surely be ok again.
the cost for the reparation should be about 30-50 USD
If you don't know where is one of this external service centers on your town, try searching on google about riffbox, jtag service center in -your town-.
badtzo said:
I have just realised that you don't tell us if you have warranty... if you have it then use it. Cause the way I've told you before probably will void the warranty.
----
I don't know how it works in your country but here in mexico, there are several External Service Centers (not official) they repare anything, softbrick, hardware brick, change the case cover, dialpad, etc. but it has a cost. If you buy the box just to repair your phone I think it will cost a lot of money to you since this boxes works with a lot of models of different brands (they are expensive) and you need technical knowledge about how to work with them.
In my case, the Service Center first tried with riffbox (cheaper and fast way) and it worked to turn on the phone in a couple of minutes, it was indicating there was bootloader broken so it worked when tried to rapair it but since my emmc memory was kinda buggy, it died the same day, so i left it again to warranty on the SC and they then tried with jtag this way they told me is like the "hard reset" since wipe and make again the partition system and install all the stuff, now works pretty well but they make a warning to me abut future deads because the final solution and the real one that needs my phone is to change the motherboard (they don't change just the emmc).
But if your emmc is ok, they probably just need to use riffbox maybe jtag but your phone will surely be ok again.
the cost for the reparation should be about 30-50 USD
If you don't know where is one of this external service centers on your town, try searching on google about riffbox, jtag service center in -your town-.
Click to expand...
Click to collapse
Thanks a lot for this much knowledge about this product. I always help my friend fixing their phones and some of my good friends pay me for that. Its kind of part time job for me. I am just crazy to try something new in this field so I am not worrying about money part right now. That is why I am just seeking information how much it will cost and from where i can get information how to use this box. I guess we need lot of new things to learn before i start using it. Please let me know whatever u know about it, I am gathering knowledge from google too and other websites , Your help so far is very much appreciated. Please let me know what else you know about these riffbox or jtag ?
Hi, hoping for some input. I am not super technical.
We have a newish LG G3 phone. TBH, it is reconditioned by the authorised service centre as it apparently came out with flaws. It came with full LG warranty. We bought in January 2015. This week, it suddenly would not turn on past the LG screen. We tried changing batteries, leaving the battery out, nothing. We took it to the same authorised repair centre. They turned it on and said that we had rooted the phone and had voided the warranty. Now, I would not mind paying, if we had infact rooted the phone, but we had not. Further, they did not look into the electronics of the phone at all. They are asking $225 which is HUGE for us, I am wondering please, is this a known problem? We had not clicked any download links, in fact, not even downloaded any apps in the days preceding. I am so angry that they wont even look into the phone, the onus should be on them to prove to me that I rooted it, not to assume that I did when I didn't lol. Your help is so gratefully appreciated.
YFCYFC said:
Hi, hoping for some input. I am not super technical.
We have a newish LG G3 phone. TBH, it is reconditioned by the authorised service centre as it apparently came out with flaws. It came with full LG warranty. We bought in January 2015. This week, it suddenly would not turn on past the LG screen. We tried changing batteries, leaving the battery out, nothing. We took it to the same authorised repair centre. They turned it on and said that we had rooted the phone and had voided the warranty. Now, I would not mind paying, if we had infact rooted the phone, but we had not. Further, they did not look into the electronics of the phone at all. They are asking $225 which is HUGE for us, I am wondering please, is this a known problem? We had not clicked any download links, in fact, not even downloaded any apps in the days preceding. I am so angry that they wont even look into the phone, the onus should be on them to prove to me that I rooted it, not to assume that I did when I didn't lol. Your help is so gratefully appreciated.
Click to expand...
Click to collapse
Did you buy from a carrier or a physical store?if you did it would be best to directly take it back to the place where you bought it and get them to sort it out?
If the person says that then the person isnt doing their job properly. A variety of issues not caused by you could have happened that result in this sort of problem. This isnt a known problem.
Does it boot into download mode?
itsbighead said:
Did you buy from a carrier or a physical store?if you did it would be best to directly take it back to the place where you bought it and get them to sort it out?
If the person says that then the person isnt doing their job properly. A variety of issues not caused by you could have happened that result in this sort of problem. This isnt a known problem.
Does it boot into download mode?
Click to expand...
Click to collapse
We bought it from the place that is the authorised LG repairer in Sydney. I was getting my screen replaced, and noticed they had a sign up saying they had these reconditioned phones with full LG warranty. It was explained to me that these were the newly released phones that came out with glitches, they were repaired fully. So we did take it back to the same place, and I agree they are not doing their job properly, they have us by the short and curlies . I have mediated with Fair Trading, who have come back to say that the device is rooted, warranty voided lol. They still have NOT opened the phone!!! So frustrating.
Please ask them to explain how the device was rooted, they at least owe you that much?
When you got it did you or them turn it on and verify in the store that it was working at the store before you took it? Did you perhaps download the Lollipop OTA and then something happened to it
Does it still boot into download mode? Im pretty sure in your case you can still fix it if you can get it to boot into download mode. Pull out the battery and put it back in, hold volume up and plug it into the computer. Let me know what happens
Sent from my iPad using Tapatalk
Hy, Guys.
first i want to say
Sorry for my English i am from Austria. so my first Language is German.
My LG G4 H815 runs with Genesys 4.8 or 4.6.(dont know anymore) Bootloader Unlocked.
a few Days ago i had only 8% Battery so i put my Power cable in the device and go to sleep.
Next day i want to start my Phone an...........
NOTHING.
my G4 is Dead!!!!
i dont get it.
i try´d to start norm.
nothing.
put out the battery, put it back, try to start but
NOTHING...
Tryed to boot in Recovery but also NOTHING.
Now i put my G4 with usb on the Laptop but it did not reconize the Phone.
PLEASE GUYS PLEASE HELP ME.
I UNLOCKED MY BOOTLOADER!!!
And now i think my WARRANTY is gone.
I think the repair cost´s are verry high or do somebody know if LG Repair my PHone for free with unlocked BOOTLOADER???
sorry guys but i am done.
my nervs are gone..
If someone could help me that would be AMAZING and i could pay a few BEER´s-
Thanks
kinimod25 said:
Hy, Guys.
first i want to say
Sorry for my English i am from Austria. so my first Language is German.
My LG G4 H815 runs with Genesys 4.8 or 4.6.(dont know anymore) Bootloader Unlocked.
a few Days ago i had only 8% Battery so i put my Power cable in the device and go to sleep.
Next day i want to start my Phone an...........
NOTHING.
my G4 is Dead!!!!
i dont get it.
i try´d to start norm.
nothing.
put out the battery, put it back, try to start but
NOTHING...
Tryed to boot in Recovery but also NOTHING.
Now i put my G4 with usb on the Laptop but it did not reconize the Phone.
PLEASE GUYS PLEASE HELP ME.
I UNLOCKED MY BOOTLOADER!!!
And now i think my WARRANTY is gone.
I think the repair cost´s are verry high or do somebody know if LG Repair my PHone for free with unlocked BOOTLOADER???
sorry guys but i am done.
my nervs are gone..
If someone could help me that would be AMAZING and i could pay a few BEER´s-
Thanks
Click to expand...
Click to collapse
First thing you should do is checking the serial.
Pull out battery and look at the first 3 digits. If it starts with 5xx you may be another victim of a well known main board issue (search for bootloop at xda).
Second thing Austria is in the EU so you SHOULD have no problem on sending it to repair even with unlocked bootloader.
Besides that search form the freezer method or oven method here @XDA.
Those may can help you to recover the data.
.
Okay.
My serial begins with 507.
And this is shure about warranty and unlocked bootloader?
Is this only a problem outside the EU?
Tomorrow i bring my phone to the shop and tell them the story.
Lets hope for a free repair.
Because i searched the net for a new mainboard.
150Bucks.
Thats not possible in the moment for me.
Thanks for your time.
kinimod25 said:
Okay.
My serial begins with 507.
And this is shure about warranty and unlocked bootloader?
Is this only a problem outside the EU?
Tomorrow i bring my phone to the shop and tell them the story.
Lets hope for a free repair.
Because i searched the net for a new mainboard.
150Bucks.
Thats not possible in the moment for me.
Thanks for your time.
Click to expand...
Click to collapse
The key is Directive 1999/44/CE.
For the details take a look here:
In short: No. Just the fact that you modified or changed the software of your device, is not a sufficient reason to void your statutory warranty. As long as you have bought the device as a consumer in the European Union.
A bit longer: Directive 1999/44/CE dictates¹ that any object meeting certain criteria (including telephones, computers, routers etc.) being sold to a consumer² inside the European Union, has to carry a warranty from the seller that the device will meet the quality that you would expect for such a device for a period of 2 years. A telephone is an example of such a device and is an object that comprises many parts, from the case to the screen to the radio, to a mini-computer, to the battery, to the software that runs it. If any of these parts³ stop working in those 2 years, the seller has to fix or replace them. What is more these repairs should not cost the consumer a single cent — the seller has to cover the expenses (Directive 1999/44/CE, §3). If the seller has any expenses for returning it to the manufacturer, this is not your problem as a consumer.
If your device becomes defective in the first 6 months, it is presumed that the defect was there all along, so you should not need to prove anything. If your device becomes defective after the first 6 months, but before 2 years run out, you are still covered. The difference is only that if the defect arises now, the seller can claim that the defect was caused by some action that was triggered by non-normal use of the device.
Click to expand...
Click to collapse
Sources:
http://piana.eu/root
https://fsfe.org/campaigns/android/liberate.en.html
.
Thank you verry much.
I have my LG G4 since 3 or 4 month's!
Lets hope there is no problem with warrnty.
thanks again for your time.
XDA
Best board, best Devs,
best of the best.
kinimod25 said:
Thank you verry much.
I have my LG G4 since 3 or 4 month's!
Lets hope there is no problem with warrnty.
thanks again for your time.
XDA
Best board, best Devs,
best of the best.
Click to expand...
Click to collapse
Hi,
How do you solve the issue?
The battery of my HTC 10 was in poor condition. The charge was running out quickly. When the battery dropped below 40 percent, the phone was heating up and closing. Recently, the phone heated up again and turned off. I put it in to charger again, but the phone wasn't on. Upon this, I replaced the battery with original one but phone is not turning on and not charging. How can i fix it ? Charger port and cable in good condition. i tried diffrent charger and cable. Still, not working.
Pls help me. Thank you.
symbianizm said:
The battery of my HTC 10 was in poor condition. The charge was running out quickly. When the battery dropped below 40 percent, the phone was heating up and closing. Recently, the phone heated up again and turned off. I put it in to charger again, but the phone wasn't on. Upon this, I replaced the battery with original one but phone is not turning on and not charging. How can i fix it ? Charger port and cable in good condition. i tried diffrent charger and cable. Still, not working.
Pls help me. Thank you.
Click to expand...
Click to collapse
Take it to a repair shop or buy a new phone .........
Mr Hofs said:
Take it to a repair shop or buy a new phone .........
Click to expand...
Click to collapse
After trying everything it will be an option. the problem may be caused by the motherboard
symbianizm said:
After trying everything it will be an option. the problem may be caused by the motherboard
Click to expand...
Click to collapse
Well if you tried everything thing there is actually nothing left for us to tell you......
Maybe there are more different ideas than yours.
You said "Take it to a repair shop or buy a new phone ......... " . Is this an idea or a help? You're trying to sabotage my search for help.
symbianizm said:
Maybe there are more different ideas than yours.
You said "Take it to a repair shop or buy a new phone ......... " . Is this an idea or a help? You're trying to sabotage my search for help.
Click to expand...
Click to collapse
What ?
So that's what i get for bringing in ideas, it seems obvious to me that when you say you tried everything and the cables and screen and connections are correct you are pretty much pointed towards a specialist.
"trying to sabotage" ..... I'm baffled with your comment actually. But alright, do and try as you wish i was only thinking out loud but i won't do that anymore.
Good luck with fixing your device.
Kind regards.
First i said need a help about fixing.
Second, you said "Take it to a repair shop or buy a new phone ......... "
After i said "After trying everything it will be an option". I mean that, i want to try everything. Because technical services too expensive. If they say the problem in motherboard. I will buy a new phone
I suprised when i saw this comment, "Take it to a repair shop or buy a new phone ......... ". People writing here for help. Telling to people "go repair shop or buy a new phone" is not a good approach at the first comment.
symbianizm said:
First i said need a help about fixing.
Second, you said "Take it to a repair shop or buy a new phone ......... "
After i said "After trying everything it will be an option". I mean that, i want to try everything. Because technical services too expensive. If they say the problem in motherboard. I will buy a new phone
I suprised when i saw this comment, "Take it to a repair shop or buy a new phone ......... ". People writing here for help. Telling to people "go repair shop or buy a new phone" is not a good approach at the first comment.
Click to expand...
Click to collapse
That's your opinion. But it is how it is. That's all i have and can say about it. It may be a too straight forward answer for you but saying it differently won't make a change.
Cheers