Develop Bugs

[Q] Hard bricked, but...

Hi there, I hard bricked my Tab S 8.4. No reaction to anything I did (key combinations, let it charge for hours, stuff like that). Don't know how it happened but it just crashed to death shortly after installing an inofficial Lolloipop build from here. I don't think a ROM can make a device not turn on at all. My money is on hardware failure.
Anyway, brought it in for repairs (willing to pay since I knowingly voided the warranty). Got the call yesterday. They said the software had been tampered with and they can't repair it. I objected that the software won't break the hardware but no dice. They won't even do it for cold hard cash.
BUT: To see the 'illegal' software they HAD to get the thing to turn on . And if they got it to turn on somehow, so can I. Or... am I completely wrong there and they have some magic fairy dust?
Any ideas on how I could accomplish what the repair guys could obviously do? There is no important data or anything on it so I'd be happy with Odin mode, CWM or whatever.

dancress said:
Hi there, I hard bricked my Tab S 8.4. No reaction to anything I did (key combinations, let it charge for hours, stuff like that). Don't know how it happened but it just crashed to death shortly after installing an inofficial Lolloipop build from here. I don't think a ROM can make a device not turn on at all. My money is on hardware failure.
Anyway, brought it in for repairs (willing to pay since I knowingly voided the warranty). Got the call yesterday. They said the software had been tampered with and they can't repair it. I objected that the software won't break the hardware but no dice. They won't even do it for cold hard cash.
BUT: To see the 'illegal' software they HAD to get the thing to turn on . And if they got it to turn on somehow, so can I. Or... am I completely wrong there and they have some magic fairy dust?
Any ideas on how I could accomplish what the repair guys could obviously do? There is no important data or anything on it so I'd be happy with Odin mode, CWM or whatever.
Click to expand...
Click to collapse
I kindof had the same problem, but got mine repaired.
May I ask where you send it to for repairs? Was it Samsung or a local repair shop that told you they could not fix it?
And did they send it back to you? Kindof weird they won't fix your device after you say you are willing to pay for it.
Depending on where you live, Samsung covers a lot of 'problems' in the first year of the standaard warranty.
As for turning on the device..
What options have you tried yet?
If you connect the tablet with usb to your pc and turn it on, does it get recognized?
And if so, as what?
But if your screen doesn't turn on, you're probably going to need repairs anyway.

shifter7 said:
I kindof had the same problem, but got mine repaired.
May I ask where you send it to for repairs? Was it Samsung or a local repair shop that told you they could not fix it?
And did they send it back to you? Kindof weird they won't fix your device after you say you are willing to pay for it.
Depending on where you live, Samsung covers a lot of 'problems' in the first year of the standaard warranty.
As for turning on the device..
What options have you tried yet?
If you connect the tablet with usb to your pc and turn it on, does it get recognized?
And if so, as what?
But if your screen doesn't turn on, you're probably going to need repairs anyway.
Click to expand...
Click to collapse
Over here you bring it back to the shop where you bought it. They will try the simplest solutions in house but usually send it back to the manufacturer. I think the information came from Samsung directly. Another theory I have is a simple lie. They tried it in house, nothing came up, some clever guy screamed 'CYANOGEN!' and they all high fived (I have a vivid imagination )
As for turning it on: tried everything. It's not only the screen, it did nothing at all. No signs of life whatsoever. Of course the PC wouldn't recognize it since it was turned off.
I'll pick it up tonight. Maybe whatever they did to see the software tampering stuck and it will at least go into Odin mode. I can work from there.

dancress said:
Over here you bring it back to the shop where you bought it. They will try the simplest solutions in house but usually send it back to the manufacturer. I think the information came from Samsung directly. Another theory I have is a simple lie. They tried it in house, nothing came up, some clever guy screamed 'CYANOGEN!' and they all high fived (I have a vivid imagination )
Click to expand...
Click to collapse
I lolled
But it you think it came from Samsung directly, then I would advise you to contact Samsung.
Here is a link from an article where it states that Samsung covers bricked devices, but only the first time. (Dutch article, GTranslated english)
I have no idea if this also counts for where you live though.
https://translate.google.com/transl...er-garantie-repareren.html&edit-text=&act=url
dancress said:
As for turning it on: tried everything. It's not only the screen, it did nothing at all. No signs of life whatsoever. Of course the PC wouldn't recognize it since it was turned off.
I'll pick it up tonight. Maybe whatever they did to see the software tampering stuck and it will at least go into Odin mode. I can work from there.
Click to expand...
Click to collapse
Okay.. well.. that sucks.
Don't forget to ask for some of that magic dust they used

shifter7 said:
I lolled
But it you think it came from Samsung directly, then I would advise you to contact Samsung.
Here is a link from an article where it states that Samsung covers bricked devices, but only the first time. (Dutch article, GTranslated english)
I have no idea if this also counts for where you live though.
https://translate.google.com/transl...er-garantie-repareren.html&edit-text=&act=url
Okay.. well.. that sucks.
Don't forget to ask for some of that magic dust they used
Click to expand...
Click to collapse
Magic dust it was. Got it back, dead. Came home a minute ago, put it on the charger. Lo and behold, the battery appears. Device turns on too, boots Lollipop goodness. 0 per cent battery but hey. Whatever they did, they obviously did NOT realize they solved the whole problem with just their diagnostic :laugh:
Thread can be locked if the PTB deem it necessary.

dancress said:
Magic dust it was. Got it back, dead. Came home a minute ago, put it on the charger. Lo and behold, the battery appears. Device turns on too, boots Lollipop goodness. 0 per cent battery but hey. Whatever they did, they obviously did NOT realize they solved the whole problem with just their diagnostic :laugh:
Thread can be locked if the PTB deem it necessary.
Click to expand...
Click to collapse
I'm laughing so hard right now :laugh::laugh::laugh::laugh::laugh::laugh:

dancress said:
Magic dust it was. Got it back, dead. Came home a minute ago, put it on the charger. Lo and behold, the battery appears. Device turns on too, boots Lollipop goodness. 0 per cent battery but hey. Whatever they did, they obviously did NOT realize they solved the whole problem with just their diagnostic :laugh:
Thread can be locked if the PTB deem it necessary.
Click to expand...
Click to collapse
It simply reset itself after the battery completely died. Black screen and no response doesn't mean the device is off.
As soon as they switched it on they would have seen knox had been tripped.
Sort of did you a favour by telling you it wasn't bricked.

I had the same sort of problem i connected my tab to my laptop and used the recovery mode key combination then my tab came back to life
---------- Post added at 04:29 PM ---------- Previous post was at 04:29 PM ----------
Sorry download mode not recovery mode

Comforts me while ROM developing that the only reported case of a hardbrick was here - and the battery just died.

Bootloop hardware failure and LG's incompetent repair

I finally ran into the bootloop problem that is common with early G4's (if you have a serial number that starts with 505, you're basically gonna be screwed at some point). Since it's a hardware issue that LG acknowledges, I sent it back to the factory under warranty, waited for two weeks using my old backup phone, and finally received it back today.
Ready for the fun part? They had repaired something that wasn't broken (kind of like surgery on the wrong body part) and had not touched the bootloop issue! They fixed "No power with cable" by replacing the flash memory. This was never an issue. The frustrating thing is that they didn't even restart the phone to find out if it had been fixed, because if they had it would have gone right back into the bootloop. Arg!
The G4 is now back on route to LG. I said they should give me a new phone, but customer service said they only do that if it cannot be repaired. I'll keep my fingers crossed that they go to the trouble to turn on the phone after "repair" this time.
Thanks for letting me rant!

I have currently my 2nd G4 that has run into this issue. This one has serial number starting with 506, so I guess it might stem a little further into production also. This is driving me nuts, I could not send my phone to LG because of how long it takes so had Verizon send me one and of course I run into the same exact issue with the bootloops. Last time I was able to still flash kdz's, this time won't even go past the LG boot screen. Really wish I could wipe my data at least.

I can attest to LG's incompetence. On March 2nd I sent in my G4 because it was bootlooping. Sent it in no problem, and after about a week I received my G4 back with the problem "fixed" by flashing the memory. Well guess what, it wasn't fixed. As soon as I turned it on, it started to bootloop again. I called LG and they arranged another RMA. Sent it back again, and about a week and a half later, I had my G4 back. This time they "fixed" it by replacing a capacitor. Guess what! Still not fixed. It still continued to bootloop. Called LG extremely angry and filed a complaint. LG arranged another RMA. At this point I had been without my phone for over 20 days. Finally, LG fixed it properly by replacing the motherboard. Now its fixed and it only took them over a month to figure it out.
While I applaud their easy RMA process, whoever the idiots are actually doing the repair are just that.. idiots. Its as if they don't even turn the phone on and ensure it fully boots up before they claim its fixed and ship it back. Whats worse for me is my phone was rooted on VS986B. Got the phone back on Marshmallow 24C and it took the update to 25a overnight. Now I'm stuck with no way of rooting.....
When you get your phone back from LG, chances are it will be on 24C. If you plan on rooting, do so quickly and downgrade.

dcorrea said:
I can attest to LG's incompetence. On March 2nd I sent in my G4 because it was bootlooping. Sent it in no problem, and after about a week I received my G4 back with the problem "fixed" by flashing the memory. Well guess what, it wasn't fixed. As soon as I turned it on, it started to bootloop again. I called LG and they arranged another RMA. Sent it back again, and about a week and a half later, I had my G4 back. This time they "fixed" it by replacing a capacitor. Guess what! Still not fixed. It still continued to bootloop. Called LG extremely angry and filed a complaint. LG arranged another RMA. At this point I had been without my phone for over 20 days. Finally, LG fixed it properly by replacing the motherboard. Now its fixed and it only took them over a month to figure it out.
While I applaud their easy RMA process, whoever the idiots are actually doing the repair are just that.. idiots. Its as if they don't even turn the phone on and ensure it fully boots up before they claim its fixed and ship it back. Whats worse for me is my phone was rooted on VS986B. Got the phone back on Marshmallow 24C and it took the update to 25a overnight. Now I'm stuck with no way of rooting.....
When you get your phone back from LG, chances are it will be on 24C. If you plan on rooting, do so quickly and downgrade.
Click to expand...
Click to collapse
When they finally replaced the motherboard, did the physical serial number on the phone change?

enduser23 said:
When they finally replaced the motherboard, did the physical serial number on the phone change?
Click to expand...
Click to collapse
No, that's the same. The board was replaced, but the plastic piece that holds that battery, which is on top of the board, was not replaced.
Happy to report that all is well after the second repair. Came back with 6.0, but I downgraded to 5.1, rooted, and have just about everything working again (can't get Exposed to work, but I'm sure I'll figure it out eventually). Nothing like spending 3+ weeks on a 2011 Droid Bionic to make me appreciate my G4!

Would one of you care to explain how you contacted LG to set up the repair. I have filled out the online form twice and have never heard a word. Thanks.

illek46 said:
Would one of you care to explain how you contacted LG to set up the repair. I have filled out the online form twice and have never heard a word. Thanks.
Click to expand...
Click to collapse
Im not sure if you are in the U.S., but here's their support phone number 800 243-0000. They are usually pretty easy to deal with over the phone.
I am still kicking myself that I didn't downgrade as soon as I got my phone back. I hate not having root anymore.
---------- Post added at 01:02 PM ---------- Previous post was at 12:59 PM ----------
harpdoc said:
No, that's the same. The board was replaced, but the plastic piece that holds that battery, which is on top of the board, was not replaced.
Happy to report that all is well after the second repair. Came back with 6.0, but I downgraded to 5.1, rooted, and have just about everything working again (can't get Exposed to work, but I'm sure I'll figure it out eventually). Nothing like spending 3+ weeks on a 2011 Droid Bionic to make me appreciate my G4!
Click to expand...
Click to collapse
Droid bionic.. I wish! I originally dug up my old Galaxy Nexus, but the battery life was so bad that I swapped it out for my son's old Droid Razr. Of course, I had to safestrap it and put a custom ROM on there because I have a LG G Watch R and android wear was not compatible with the factory software on the Razr. It was a pretty horrible experience overall. I'm glad I have my G4 back, but I really miss root.

You can still downgrade to 5.1 and root. Mine was on the latest version when it came from the factory and I didn't have any problems with the process.

Same thing happened to me. It took 3 RMA's in a row and about 60 days until they finally fixed it. They scratched it, too. OP, I highly recommend you start documenting everything. LG CS will also tell you escalating will get you nowhere; but with persistence you can get a hold of someone. You can only go up to a supervisor, and that's it. LG has specifically designed their CS (including their facebook and twitter) to contain and ignore you.

In less than 1 calendar year i am on my 3rd phone.. Figuring the 1st phone was a flop... serial numbers since my 1st phone are 511 and 505. So yeah.. im debating at what a ticking timebomb i havenow. The 3rd one came w/ MM installed but I downgraded to LL to keep root. Im sure it goes w/o saying that I'll not buy an LG phone ever again.. and this was my 1st one. They could offer to upgrade me to a G5, but honestly there are NO guarantees this sort of thing will happen again. You break trust you pay the price, look at Samsung w/ the no MicroSD card fiasco.

LG just accepted my 15 month old G4 for warranty repair
Even though my phone is 15 months old, LG has accepted it under warranty repair. When requesting repair I wrote that it was the bootloop issue but their repair confirmation states the issue is "No Power with Cable". I hope they fix the correct issue! BTW, my serial number began with 511

The US warranty is 18 months, so LG didn't do you any favors. I have three of these POS phones to get warranty repaired and hope they fix them correctly the first time.
keithfur said:
Even though my phone is 15 months old, LG has accepted it under warranty repair. When requesting repair I wrote that it was the bootloop issue but their repair confirmation states the issue is "No Power with Cable". I hope they fix the correct issue! BTW, my serial number began with 511
Click to expand...
Click to collapse

I just got mine back today june 1st 2017, Sent G4 for bootloops 1st time a week ago. No power / Mainboard was replaced. it was purchased november 2015 and Serial number is 511 which is right after the supposed bad batch. I got the phone back in the same great condition it left. The repair guy reported phone condition has minor scratches when it doesn't, Not sure why he would report that. So far its working great, like a new phone. I can only hope this board has been redesigned to not fail under a year and a half, but thats just wishful thinking. Everything was completely free even though phone was like 5months+ after its warranty. Even though costumer service on phone sounded like she was doped out on crack and ignoring all my questions, it was still ez to do and I got it back fast. The IEMI number or whatever was also changed and they put a new sticker over top the old one under the battery. I tried checking the number on that website and it doesn't even have it registered so i can only hope its brand new.

Got a couple of VS986s back from bootloop warranty repair. Mainboards supposedly repaired, but IMEI stayed the same and nothing on label under battery changed . I recall other people mentioned changes to label information.

Last week a representative told me the current warranty on the G4 for this issue is 27 months from date of manufacture or 24 months from date of purchase.
Mine has S/N 508. It started bootlooping while I was pooping (browsing Facebook on Chrome browser) on June 5.
I attempted the hot-air rework station fix 5 times (for processor on mainboard), and that worked on the 2nd, 3rd, and 4th tries. Each time the phone worked for up to ~4 hours. On the 5th try the phone no longer booted or even showed the LG logo.
It's en-route to LG right now. I opted to ship it without battery or back cover (my back cover has a wireless charging tag).
Using my old Samsung Galaxy S3 running an AOSP-variant on 4.4.2. Actually isn't a bad phone.
My old LG G2's touchscreen no longer responds to touches on roughly 50% of the screen... can't even unlock it via pattern lock any more.
Thinking LG won't be the next new phone I buy...

Well, my G4 is on its way back to me after LG's warranty repair. Turn-around time at the LG service facility was ONE (1) DAY!! So that was super fast. Should get it tomorrow or the day after. Contemplating putting it back up for sale or trade-in though... it's basically gonna be a virgin device that will require root, xposed, restoring apps/messages/call log/etc., then adjusting everything else to my liking. Would be a shame to do all that work and then the bootlooping problem happens again.

Wifi + Bluetooth not enabling anymore

Dear Forum Members,
I don't know what to do anymore. I am at your mercy. Tried everything I can. Can't seem to solve it myself.
I bought me Samsung Galaxy Tab S 10.5 SM-T800 1 1/2 years ago and was extremely happy with it. Everything worked like a dream. I rooted it after a few weeks because I wanted to get a network going. No problems at all. A few days ago I turned it on and I didn't have any Wifi and Bluetooth was also not turned on. I don't use Bluetooth but it was on at default. I tried working with my router, modem, you name it, it wasn't my connection, so then I tried the tablet itself. Some people said it was SideSync, so I removed that, didn't do anything. I was still using android 4.4.2 so I installed 5.0.2 unrooted and that didn't do anything. After that I wiped everything and went to factory default, no difference. In the end, I looked everywhere, even removed the back panel to see if a connection was loose but everything looks fine. I did another clean install from a firmware installed from the Samsung website to make sure and still, same problem.
I rooted the device, so my warranty is gone.
I don't know what to do now. I use the tablet a lot but mostly online but can't anymore.
I would be very grateful if someone could help. This tablet means a lot to me. My little Sammy :crying:

Nobody?
Edit: Have tried starting in safe mode and nothing changes.
It did work one morning for like half an hour for some reason. Very strange. Then it stopped working again. It does now sometimes show some networks in the area and bluetooth does work sometimes but it wifi and bluetooth disconnects immediately if you connect.

I was in the same situation as you. I ended up sending my device into Samsung for warranty repair. I sent out it last week, and I received it back Tuesday afternoon. Crazy thing was, when they sent it back, there was no paperwork in the box. *Yikes*

statustray said:
I was in the same situation as you. I ended up sending my device into Samsung for warranty repair. I sent out it last week, and I received it back Tuesday afternoon. Crazy thing was, when they sent it back, there was no paperwork in the box. *Yikes*
Click to expand...
Click to collapse
Thanks for sharing your experience, did it in the end get repaired?
Here is what happened with my device.
I contacted the shop and they wanted to send it to a verified repair shop and that I might need to pay money because I rooted my device. In the European constitution it says that if it is not caused by rooting, they can't void the warranty, so I mentioned that and they said it was true but the repair shop was the one who should make sure what the problem is, not them. But I found it a bit fishy so I searched on Twitter for a Samsung account and contacted a very nice woman on there. I asked here about my problem, said what the shop was going to do, she asked what the repair shop's name was and verified it was a good one. She even helped with some tests to see if some things wouldn't solve the problem. Asked her about the warranty and she told me about the European constitution law and that if it wasn't caused by a software problem, it shouldn't cost me anything.
The shop I was talking with saw me talking with them and I think they freaked out a bit. They sent me and the woman from Samsung a message what I wanted to do and I wanted to send it in for repair. I did this and a week later I got it back at no cost and the motherboard was busted. I did get paperwork with my package. Even got my original box back with it and my original cord. Even got a new USB cord for the trouble.
My Sammy is working like a charm again and I love it to bits! Samsung has greet service on Twitter and the repair service is also great!:good:

Giant Shadow Lurker said:
Thanks for sharing your experience, did it in the end get repaired?
Here is what happened with my device.
I contacted the shop and they wanted to send it to a verified repair shop and that I might need to pay money because I rooted my device. In the European constitution it says that if it is not caused by rooting, they can't void the warranty, so I mentioned that and they said it was true but the repair shop was the one who should make sure what the problem is, not them. But I found it a bit fishy so I searched on Twitter for a Samsung account and contacted a very nice woman on there. I asked here about my problem, said what the shop was going to do, she asked what the repair shop's name was and verified it was a good one. She even helped with some tests to see if some things wouldn't solve the problem. Asked her about the warranty and she told me about the European constitution law and that if it wasn't caused by a software problem, it shouldn't cost me anything.
The shop I was talking with saw me talking with them and I think they freaked out a bit. They sent me and the woman from Samsung a message what I wanted to do and I wanted to send it in for repair. I did this and a week later I got it back at no cost and the motherboard was busted. I did get paperwork with my package. Even got my original box back with it and my original cord. Even got a new USB cord for the trouble.
My Sammy is working like a charm again and I love it to bits! Samsung has greet service on Twitter and the repair service is also great!:good:
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Click to collapse
Oops.... I forgot to mention it... but yes my device was repaired. It had root going to the shop and they didn't say anything about it being rooted. I am just not exactly sure of what they fixed so I think I am going to call in tonight and see what they did to resolve the issue.
So far, so good with it.
Here's what I hate though.... there's 1000s of folks all experiencing this very same problem as what we were experiencing. My warranty is up in just a few days because i didn't purchase an extended warranty from the place I purchased it from (BestBuy). I don't even know how long the warranty is on whatever repairs that they did. *Yikes*
BUT, I am glad you were able to get your issue resolved as well. That's awesome!

I think it's a design flaw in the first few models. Most devices these days have problems at the beginning when they come out. Dare I mention the XBOX360 that was a problem for it's entire run. I had the luck of only having to repair one but I have known people who had to send in multiple or buy multiple new ones. I probably sound like a grandpa at 28 years old but they don't make things like they used to. They test things in the field on paying customers and that is horrible. Same even counts for pharmaceutical products, it's horrible. But people buy and if demand keeps asking, they keep pumping stuff out. It's not about making a product to be proud about, it's about money, and making money as fast as possible. It's understandable to a degree, but the extremes most companies go to is just ridiculous and the people they hurt with it is even worse. But the market is also way to competitive to not do those things. They would go bankrupt in a year or less if they would do it in a fair and honest way. The world isn't fair and honest. It's a bitter view on the world and the market but these wonderful devices get made in horrible conditions by people that get payed horrible wages commanded by people that get payed incredible wages. In the end, there have to be people that are on the losing side and that are often customers and laborers. And normal people can't win from a big company, whatever they do.
Sorry for the rant. I feel very strongly about injustice in jobs and the unfairness in the world. I really wish we could go back to a time where people are proud of the things they make and sell and everyone would profit from it in some way.
What I have noticed ever since my tablet returned is that my battery is lasting much longer. Maybe it's the new motherboard or they put in a new battery pack. Have you noticed this as well after the repair?

Another G4 Bootloop thread

Woke up last saturday morning, grabbed my phone on the way outside and it was off, dead battery, went and grabbed the spare from the charger popped it in, and hello infinite boot loop death.
Ive tried the freezer trick, but waiting 15 mins for 63 apps to optimize each time is death.
I called LG spent 2 1/2 hours on hold, disconnected 3 times, and when I finally got a supervisor to speak with I had to convince them the boot loop was a known issue and they would call me back on Monday. Never got a call.
Following day went into Best Buy where I purchased the phone and it was 11 months old, 505, they advised me to go to Verizon, Walked over to the verizon store a few doors down and had a great customer service experience, they took everything I said for face value, offered to send me a 'Like New' replacement, got that phone 2 days later, started up, and its a bigger piece of **** than my boot loop brick. Wont stay on for more than 5 mins, sometimes it boot loops, other times it doesn't, locks up harder and faster than a frogs bhole ..
once again went back to Verizon, again amazing customer service, now on my 3rd LG G4 in the mail, 2nd Like New..
I am pretty done with G4 completely.. and I can't just upgrade because I'm on the ULD still.. so I'm going to try and press for my replacement credit if/when this phone fails again and try the BB trick again.
My question to XDA users is what VZW phone are you looking at after your G4? I really need something that can have the hotspot unlocked. the Galaxy S7 looks decent, but looks like boot loader unlock is not coming, and worse camera.
here is a highlight of my conversation with LG Supervisor that has made others laughed:
Me: Based on LG's faulty manufacturing and after this phonecall process bad customer retention, can you give me one reason to ever buy an LG product again... just one?
Supervisor: umm come on *my name* you know why
Me: no please, tell me, you have a poorly constructed phone, and you're arguing with customers over the fix, and now you're telling me there is nothing you can do to make me the customer happy so I purchase another LG product..
Supervisor: I understand, but, but, LG is... well because they're good.
Me: ahh yes good. what is good exactly the products or the customer service?
**dead air for about a min.**

El Genio Malvado said:
Woke up last saturday morning, grabbed my phone on the way outside and it was off, dead battery, went and grabbed the spare from the charger popped it in, and hello infinite boot loop death.
Ive tried the freezer trick, but waiting 15 mins for 63 apps to optimize each time is death.
I called LG spent 2 1/2 hours on hold, disconnected 3 times, and when I finally got a supervisor to speak with I had to convince them the boot loop was a known issue and they would call me back on Monday. Never got a call.
Following day went into Best Buy where I purchased the phone and it was 11 months old, 505, they advised me to go to Verizon, Walked over to the verizon store a few doors down and had a great customer service experience, they took everything I said for face value, offered to send me a 'Like New' replacement, got that phone 2 days later, started up, and its a bigger piece of **** than my boot loop brick. Wont stay on for more than 5 mins, sometimes it boot loops, other times it doesn't, locks up harder and faster than a frogs bhole ..
once again went back to Verizon, again amazing customer service, now on my 3rd LG G4 in the mail, 2nd Like New..
I am pretty done with G4 completely.. and I can't just upgrade because I'm on the ULD still.. so I'm going to try and press for my replacement credit if/when this phone fails again and try the BB trick again.
My question to XDA users is what VZW phone are you looking at after your G4? I really need something that can have the hotspot unlocked. the Galaxy S7 looks decent, but looks like boot loader unlock is not coming, and worse camera.
here is a highlight of my conversation with LG Supervisor that has made others laughed:
Me: Based on LG's faulty manufacturing and after this phonecall process bad customer retention, can you give me one reason to ever buy an LG product again... just one?
Supervisor: umm come on *my name* you know why
Me: no please, tell me, you have a poorly constructed phone, and you're arguing with customers over the fix, and now you're telling me there is nothing you can do to make me the customer happy so I purchase another LG product..
Supervisor: I understand, but, but, LG is... well because they're good.
Me: ahh yes good. what is good exactly the products or the customer service?
**dead air for about a min.**
Click to expand...
Click to collapse
Oven fix to get all the data off worked on mine got the data off
http://forum.xda-developers.com/g4/help/diy-h815-usa-variant-hardware-boot-loop-t3311623
LG Replacement - All you do is call LG tell them what happened you'll file for a replacement claim ship the phone in they'll send you a new device easy that's what I did

astonmartin214 said:
Oven fix to get all the data off worked on mine got the data off
http://forum.xda-developers.com/g4/help/diy-h815-usa-variant-hardware-boot-loop-t3311623
LG Replacement - All you do is call LG tell them what happened you'll file for a replacement claim ship the phone in they'll send you a new device easy that's what I did
Click to expand...
Click to collapse
Im worried that by doing that I'll void the warranty and LG won't accept my claim, i've also rooted the phone, and i've read negative feedback on that also.

El Genio Malvado said:
Im worried that by doing that I'll void the warranty and LG won't accept my claim, i've also rooted the phone, and i've read negative feedback on that also.
Click to expand...
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NO they won't find out I did it all & got my phone replaced they want to keep there customers so they'll do whatever it takes to make the customer happy

My phone is a 510 build. Still rev 1.0. If I were looking right now for a phone on Verizon, it would be the S7 or the wait for the next Note or Nexus. If you were to not use Verizon anymore, which is what I'm contemplating, I would either get a Nexus or OnePlus Three.
Sent from my VS986 using Tapatalk

access adb with usb debugging on but dev options off
sooooooo.... i have a verizon g4 thats on 13b and rooted . i tried to edit a line in the build.prop file to allow ANY 2 apps to open at the same time and i did something wrong and now im stuck in a boot loop. i would normally just use lg root tool to reflash the rooted system img to my phone to fix this, thats not too big a deal. my real problem is i have usb debugging on but dev options off so usb debugging prob is too so adb will b useless if thats the case sooo i guess i just need to know if usb debug will work if dev options are off?

Neco Carmello said:
sooooooo.... i have a verizon g4 thats on 13b and rooted . i tried to edit a line in the build.prop file to allow ANY 2 apps to open at the same time and i did something wrong and now im stuck in a boot loop. i would normally just use lg root tool to reflash the rooted system img to my phone to fix this, thats not too big a deal. my real problem is i have usb debugging on but dev options off so usb debugging prob is too so adb will b useless if thats the case sooo i guess i just need to know if usb debug will work if dev options are off?
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Are you wanting to get data off of it or just reset it? Or are you wanting to just try to fix the build.prop? How far does your boot get (LG screen or Verizon)? Will it boot into download mode?
EDIT: I just turned on debug and turned off dev mode, and it automatically turns off debug. I couldn't connect to my phone via adb. The way that I escape from bootloops, at least when it makes it to the Verizon screen, is using LGUP in the same way the downgrade is done. I can't post links, but it is at this post: forum.xda-developers.com/verizon-g4/general/downgrade-mm-to-ll-lgup-t3322616

Samsung S20+ 5G Broken after 1/29 software update - Bought brand new and not rooted by owner

After the 1/29/2021, mandatory software update my phone suddenly stopped turning on fully. I sent my device to be repaired under warranty (purchased in October 2020) and it was returned saying the device is unrepairable because it was rooted. I got the phone brand new and I never downloaded any custom software or rooted my S20+ nor would I know how to. Unfortunately, when asked if I could have the device rechecked by the repair center to ensure this was the correct diagnosis they told me that was not an option. [Here](http://imgur.com/gallery/3I66p7C) are photos of the screens I could figure out how to view now, I have no idea how to read this. From what little information I could find online it seems like the fact that it says "warranty void 0x0" should prove that it wasn't/isn't rooted after all. Either way I don't know what to do now and I can't get any further with customer service at this time so I figured I'd check if anyone had a solution here. If you have any information that can help or you know how to fix this I would be so grateful. I really like this phone and have always had good service with samsung aside from this so I'd like to fix the phone rather than try buying from somewhere else and hoping something like this doesn't happen again. I definitely don't feel comfortable buying another phone from Samsung as of right now for obvious reasons and I almost laughed at them when they suggested I buy a new device from them since this one is only 5 months old. Please let me know if you have had this issue and know how to resolve it.  

ListenHereKittenBandit said:
After the 1/29/2021, mandatory software update my phone suddenly stopped turning on fully. I sent my device to be repaired under warranty (purchased in October 2020) and it was returned saying the device is unrepairable because it was rooted. I got the phone brand new and I never downloaded any custom software or rooted my S20+ nor would I know how to. Unfortunately, when asked if I could have the device rechecked by the repair center to ensure this was the correct diagnosis they told me that was not an option. [Here](http://imgur.com/gallery/3I66p7C) are photos of the screens I could figure out how to view now, I have no idea how to read this. From what little information I could find online it seems like the fact that it says "warranty void 0x0" should prove that it wasn't/isn't rooted after all. Either way I don't know what to do now and I can't get any further with customer service at this time so I figured I'd check if anyone had a solution here. If you have any information that can help or you know how to fix this I would be so grateful. I really like this phone and have always had good service with samsung aside from this so I'd like to fix the phone rather than try buying from somewhere else and hoping something like this doesn't happen again. I definitely don't feel comfortable buying another phone from Samsung as of right now for obvious reasons and I almost laughed at them when they suggested I buy a new device from them since this one is only 5 months old. Please let me know if you have had this issue and know how to resolve it.  
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I'd take them to court, likely they'll resolve the issue before they're scheduled to appear.