Related
Anyone facing this issue
Does anyone know any fix
Yes mines the same, wifi works fine for a short amount of time then disconnects, after it cuts out goto wifi settings and all I see is scanning and no wifi devices. only way I can get wifi working again is a reboot but then I get disconnecting again after short period of time!
EDIT: I would just like to add until I updated to nougat yesterday I've never experienced this issue and I did a master reset straight after installing nougat.
I am having this same problem. Any fix for this?
Same thing here. It happened to me after the first night. I thought maybe something was corrupted after the upgrade, so I did a full factory reset yesterday morning. Everything worked fine until I got up this morning. Looks like something over the course of the night causes this to start.
Things I've tried without success:
- factory reset
- rebooting
- removing and re-adding wifi network
- tested all other devices in the house (no other device is having an issue)
- tried both 2.4 and 5ghz networks (issue is affecting both)
UPDATE: After a few hours, I turned wifi back on yesterday, and it's been working fine since. I made no changes to the phone.
Faced same problem with developer preview
Before the official release of Android 7.0 I installed two Android beta preview, 3 and 5, and had the same issue I uninstalled the previews and had no problems with version 6.1. I hoped that this would be fixed with the official version but It wasn't, Im still facing the same problems with wifi disconnecting.
Edit: When I had the previews the only way that the phone would seem to remain connected was to go into the router options and change the client lease time. I never fully tested this because I uninstalled the previews within a couple of days. I guess I'm going to have to test it this time.
http://forum.xda-developers.com/google-nexus-5/general/guide-to-fix-persist-partition-t2821576
Maybe this thread could help you guys, didn't try, and as it is for nexus 5, do every operation carefully.
Flashed back to 6 as the WiFi issue was unbearable, working perfectly fine again now. I was also getting major battery drain on 7.0.
Hi
I found a strange solution working for me. I had bluetooth disabled, since I have enabled bluetooth today, 5 GHz connection is stable - Pls test it and update. And pls don't ask me, why these two protocols are in any way related...
IT_Andy said:
Hi
I found a strange solution working for me. I had bluetooth disabled, since I have enabled bluetooth today, 5 GHz connection is stable - Pls test it and update. And pls don't ask me, why these two protocols are in any way related...
Click to expand...
Click to collapse
Didn't work for me.
This problem had disappeared for weeks and then started rearing its head again yesterday although I had made no changes to my phone. For the record, it's happening on both frequencies for me.
Last time, the issue magically disappeared. After it didn't go away over night, I restarted my router this morning, and now it's working fine.
To clarify, I don't think it's router related, though. I have an R7000 that's working perfectly with all other phones and other devices in the house. It's the same router the 5x was connected to before Nougat started causing these issues.
Apparantly 7.1 solves the issue
Sent from my Pixel XL using XDA-Developers mobile app
After oreo update, I have got a problem with WIFI. In my house everything is OK, but when I am at work, mobile phone connect to the wifi, internet works for a couple of minutes and after that, wifi has been marked with
exclamation mark and when I want to turn off wifi, click on the wifi switch and Settings not responding. When I click on wifi in the navigation bar, UI not responding. After that, I have to restart the phone. After the restart, wifi is turned off.
I have got stock oreo(ETL). I tried to root it or restore backups from google play and Samsung cloud but nothing work. Maybe the problem is that in the work we have 5Ghz wifi.
When I revert to stock NUGAT, everything works.
Any idea what could be a problem?
at work do you have 5 ghz and 2.4 ghz with same ssid?
Verstuurd vanaf mijn SM-A320FL met Tapatalk
yes
android 7 had issues with that. change ssid of one of them and all problems are gone. Seems that android keeps switching between 2.4 and 5 ghz and connection fails ..
Verstuurd vanaf mijn SM-A320FL met Tapatalk
did you mean android 8? Because I have this problem on oreo (8). But I am not allowed to change ssid on the work wifi.
I meant that this error was there in android 7.0. I changed the ssid of 5 ghz and problem was solved. have now 8.0 didnt test it again, but assume issue is the same..
Verstuurd vanaf mijn SM-A320FL met Tapatalk
On 7.0 ETL works fine, anyway, I am not allowed to change the ssid in the work so I am not able to use wifi in the work
Same problem
After a standard update of Samsung to Android 8.0 I have exactly the same problem with the Wifi network at work. Before the update everything was ok. The wifi network at work has Phase 2 authentication (MSCHAPV2). Maybe it also has something to do with that. Were you able to fix the problem? If not I would like to revert the update and go back to Android 7, but I don't know how to do that.
kukom6 said:
After oreo update, I have got a problem with WIFI. In my house everything is OK, but when I am at work, mobile phone connect to the wifi, internet works for a couple of minutes and after that, wifi has been marked with
exclamation mark and when I want to turn off wifi, click on the wifi switch and Settings not responding. When I click on wifi in the navigation bar, UI not responding. After that, I have to restart the phone. After the restart, wifi is turned off.
I have got stock oreo(ETL). I tried to root it or restore backups from google play and Samsung cloud but nothing work. Maybe the problem is that in the work we have 5Ghz wifi.
When I revert to stock NUGAT, everything works.
Any idea what could be a problem?
Click to expand...
Click to collapse
I've got the same issue, I didn't find any way to solve it.
There is no option to force the use of 2.4Ghz or 5Ghz in this android version.
I didn't find a app to do it either.
Same here. Following the update, I can use WLAN at home but not at work (exactly the same pattern as described in the initial posting). Very annoying.
I wrote at Samsung support (czech support) and they told me that they don't have reported similar problem .. hm, it looks that the problem is there. Can you contact support too? Maybe, Samsung release the fix for it.
No, I didn't find any solution. But oreo didn't bring me any new feature, on the contrary, some useful features were deleted. Context menu which appears on long press icon doesn't contain app info. Forcing adaptable icon for Google apps is very annoying too because the google apps icons have the ugly border. I don't understand Google, they bring adaptable icons in the oreo but after one year, their icons still have the border.
So I revert to the Nugat which works perfectly for me. (For extending memory, I am using LINK2SD with SanDisk A1 certificated card)
I have the exact same problem. When connected to work wifi network, I get exclamation mark on the wifi icon, then it all freezes, and the phone restarts. In some of those restarts I cannot even type my password to unblock the phone. I also cannot deactivate wifi, when I press the icons the system freezes.
Same problem. Wifi at home no problem. Wifi at work (complex, multi-router, PEAP) is too difficult and phone hangs after showing the exclamation mark for some time.
Is everyone switching back to nougat? to be honest I'm not completely sure what the benefit of Oreo is, the net effect is negative for sure.
Seems to be issues with Oreo! maybe roll back wait
https://www.gsmarena.com/samsung_ga...nd_bootloops_after_oreo_update-news-31359.php
other ROM for A320FL?
An update: A wipe of the cache disk did not work. I don't want to start resetting factory settings as that will cost too much time. The freezing and rebooting really only happens on the PEAP wifi network, containment is to just disable wifi and the phone is working fine. (for me)
Did anyone roll back to nougat? Is that a smooth process?
Are there any other ROMs for this A320FL that people are happy about?
https://www.sammobile.com/2018/06/04/galaxy-a3-2017-update-june-2018-security-patch
So maybe it contains hotfix for this issue.
Can you someone write here whether wifi problem is fixed when you get this update? Thx
I've made a clean install with :
This firmware has version number PDA A320FLXXU2CRE3 and CSC A320FLDBT2CRD4. The operating system of this firmware is Android 8.0.0 , with build date Wed, 30 May 2018 05:37:04 +0000. Security patch date is 2018-06-01, with changelist 13368006.
And it's fixed.
Same problem here. Wifi disconnects and dont automaticaly connect. so I have 4g all the time consuming data.
Only solution is turn off wifi and turn back.
But after a few minutes it´s disconnected again
I have the same problems. I have done a factory reset and also used safe mode. These did not solve the problem.
As with other users, the problem only occurs on my work wifi. As long as I get my phone to never connect to that particular network it works fine. That is not the solution though. We need a patch on the operating system to fix this.
As I told two post upper, the bug is fixed with the patch : Security patch date is 2018-06-01
Hi,
I'm with the A50 for 3 weeks now. In the last couple of weeks I have a very annoying problem. A few times a day (sometimes 5-6) the phone disconnects from the wifi network and turns off the Bluetooth with no apparent reason.
When this happens the Bluetooth is actually turned off (not just disconnects). When I try to reconnect to a wifi network, I cannot (no response from the phone, although it does recognize available networks) and also the Bluetooth cannot be turned on at all.
The only way out of this is to switch to flight mode and back. That resolves it and everything goes back to normal. Then it can happen again in a few minutes or a few hours.
Anyone have an idea what's going on before I throw this phone away?
I thought I'm the only one facing these issues (in my case its not as frequent but its there). I also noticed that when changing EAP settings in certain wifi coneections, the settings app just force closes. Contacted customer support and they recommended doing a factory reset!
There is a big problem on this part of the smartphone, I encounter a problem with bluetooth and the wifi tends to cut also by now, but it returns to normal without going through the airplane mode for me.
I do not know if it's a hardware or software problem, but I think I'll return the smartphone to Amazon and go back to my S7 Edge
shadow_khan said:
I thought I'm the only one facing these issues (in my case its not as frequent but its there). I also noticed that when changing EAP settings in certain wifi coneections, the settings app just force closes. Contacted customer support and they recommended doing a factory reset!
Click to expand...
Click to collapse
I did a factory reset, in my case, nothing changed, I just lost my time doing it yesterday
What firmware do you guys have?
zenat said:
There is a big problem on this part of the smartphone, I encounter a problem with bluetooth and the wifi tends to cut also by now, but it returns to normal without going through the airplane mode for me.
I do not know if it's a hardware or software problem, but I think I'll return the smartphone to Amazon and go back to my S7 Edge
I did a factory reset, in my case, nothing changed, I just lost my time doing it yesterday
Click to expand...
Click to collapse
Can also confirm. Finished a factory reset now and I still face the same issue with the FC on changing EAP setings. Wifi keeps dropping. Unfortunately mine was bought from mediamarkt about 8 weeks ago. I'll contact the customer support again and see what they recommend.
I have similar problems with BT connected Samsung Galaxy Watch.
What I observed: when I switch off 2.4 wifi ( or "forget" all known networks so the phone does not connect ) then BT connection with watch works perfectly.
Strangely enough when I am connected to 5 GHz wifi BT seems to work OK.
So in my case: BT and 2.4 GHz wifi running together causes problems
As I saw in May update Samsung declares fix for wifi performance.
Let's see what happens
I don't know about bluetooth issue but I do have wifi issue, sometimes the wifi is not working so I have to turn it off and on again to fix it
pabgar said:
I have similar problems with BT connected Samsung Galaxy Watch.
What I observed: when I switch off 2.4 wifi ( or "forget" all known networks so the phone does not connect ) then BT connection with watch works perfectly.
Strangely enough when I am connected to 5 GHz wifi BT seems to work OK.
So in my case: BT and 2.4 GHz wifi running together causes problems
As I saw in May update Samsung declares fix for wifi performance.
Let's see what happens
Click to expand...
Click to collapse
Now that you say it, it's true that I had no disconnection when I was in wifi 5ghz !
Faust777 said:
What firmware do you guys have?
Click to expand...
Click to collapse
Last firmware for me
Faust777 said:
What firmware do you guys have?
Click to expand...
Click to collapse
I'm with the April security patch. Still haven't received the May update
shadow_khan said:
Can also confirm. Finished a factory reset now and I still face the same issue with the FC on changing EAP setings. Wifi keeps dropping. Unfortunately mine was bought from mediamarkt about 8 weeks ago. I'll contact the customer support again and see what they recommend.
Click to expand...
Click to collapse
If you could update me on what they say, that would be amazing. I'm in Berlin as well.
sagybp said:
If you could update me on what they say, that would be amazing. I'm in Berlin as well.
Click to expand...
Click to collapse
Here is what they said:
Dear Mr. [redacted],
We kindly ask you to carry out the following steps:
Please touch samsung members for about 1 second and then tap on "Error reports". Now select "Network / Connections" and activate "Send system log".
please describe your request again. This data will then be sent directly to the responsible department.
Kind Regards
[redacted]
tbh, this seems like they want to bs their way out of solving my issue. I have no expectation of hearing back from them.
zenat said:
Now that you say it, it's true that I had no disconnection when I was in wifi 5ghz !
Last firmware for me
Click to expand...
Click to collapse
So the may update right?
sagybp said:
I'm with the April security patch. Still haven't received the May update
Click to expand...
Click to collapse
Same with me still april update, samsung in my country is very slow at distribute update.
shadow_khan said:
Here is what they said:
Dear Mr. [redacted],
We kindly ask you to carry out the following steps:
Please touch samsung members for about 1 second and then tap on "Error reports". Now select "Network / Connections" and activate "Send system log".
please describe your request again. This data will then be sent directly to the responsible department.
Kind Regards
[redacted]
tbh, this seems like they want to bs their way out of solving my issue. I have no expectation of hearing back from them.
Click to expand...
Click to collapse
I just spoke to Samsung Germany today and they told me they are aware of this problem and it should be fixed with the next update and that they are working hard to get out until the end of the month. At least some hope.
I thought I was going crazy with my bluetooth problems... Glad to know samsung knows about this... thanks for info all
shadow_khan said:
Here is what they said:
Dear Mr. [redacted],
We kindly ask you to carry out the following steps:
Please touch samsung members for about 1 second and then tap on "Error reports". Now select "Network / Connections" and activate "Send system log".
please describe your request again. This data will then be sent directly to the responsible department.
Kind Regards
[redacted]
tbh, this seems like they want to bs their way out of solving my issue. I have no expectation of hearing back from them.
Click to expand...
Click to collapse
carlasan said:
I thought I was going crazy with my bluetooth problems... Glad to know samsung knows about this... thanks for info all
Click to expand...
Click to collapse
Wanted everyone to know I received the May update this morning which stated "Wifi stability fixes".
I updated it 5 hours ago. So far, no disconnections. Let's see.
sagybp said:
Wanted everyone to know I received the May update this morning which stated "Wifi stability fixes".
I updated it 5 hours ago. So far, no disconnections. Let's see.
Click to expand...
Click to collapse
Great news. Is bluetooth fixed also ? ( mean BT disconnections when wifi 2,4 connected )
sagybp said:
Wanted everyone to know I received the May update this morning which stated "Wifi stability fixes".
I updated it 5 hours ago. So far, no disconnections. Let's see.
Click to expand...
Click to collapse
Also got the May patch. Unfortunately changing EAP method in wifi still force closes the settings app.
A505G (americas) version still not yet updated
pabgar said:
Great news. Is bluetooth fixed also ? ( mean BT disconnections when wifi 2,4 connected )
Click to expand...
Click to collapse
All my problems were fixed after that update. I have no disconnections for a few days now!
I confirm. After May update all BT and WiFi problems are gone.
Strange issue with Wi-FI and Night Mode
Hi there,
I'm on the latest May '19 update with my A50 (A505FN) and just discovered a very strange issue: when Night Mode is enabled, I can't change advanced settings on WiFi connection, or the Settings app will crash as soon as I tap on the "IP Type" or "Proxy" option.
If I disable Night mode, then everything works fine and I can successfully change the above settings.
Think this is a SW bug...
Did someone experience the same behaviour?
Thanks in advance,
Max - Italy
Hi all! Hope that you can help me fix my problem.
i honestly don't know what the issue can be other than the security update which came in the first week of january 2020. i have been using my samsung a50 as a mobile hotspot since i got it in may 2019 (wired or wireless) it always worked flawlessly, but since the update in january it doesn't work. first i thought it might be the cable, so i switched to wireless, nothing changed. bought a new cable, still doesn't work. factory restore, doesn't work. reinstalled windows, doesn't work. i've literally tried every single thing i can think of and i can't seem to fix it.
To make things even stranger, my data (4g+) works flawlessly everytime the mobile hotspot isn't turned on. As soon as i turn it on the mobile data stops working. I've also checked with my service provider and they said that everything is ok and that i don't have any restrictions and that there's no issues on their end of the service.
has anyone else encountered this issue before or has anyone else had this problem in 2020 after the security update? cause honestly, the security update is the only thing which has changed for me...
thanks in advance.
Have you tried another SIM card on the same carrier or/and on some other carrier?
I have the same issue, did you manage to get it working?
Hi! my google pixel xl worked perfect until yesterday where then at work the Wi-Fi network stopped working, just trying to connect and it was "Saved" or "Disconnected" probe in the network 5.8 and 2.4 and in the same way. Ultimately restart the factory phone and follow the fault, how can I solve it.
any ideas?
This seems to be a very rare problem, i only seen 1 case of it before. Did you try for example going to the store and connecting to their wifi? If it works try resetting your router. Did you drop your phone in any substances?
The problem was solved, since I could notice that it contacts me to other networks, I notified this to the company that provides me with internet services and it was their problem. Just a restart from the company to make it work normally again
I have the same problem, and I have already did everything from the side of ISP. Even with factory reset the problem still persists. For me the problem was there from when I first got the phone and so I got Google to replace it with a new phone, and the problem continued in until update of Android 8.2 after that it was fixed and then came back with update to Android 9.0 and then fixed cuz of update Android 9.1 and was fixed all throughout until December 2019 when I got the last/(end of support) security patch. After that last patch the problem has just been really bad.