Hi! my google pixel xl worked perfect until yesterday where then at work the Wi-Fi network stopped working, just trying to connect and it was "Saved" or "Disconnected" probe in the network 5.8 and 2.4 and in the same way. Ultimately restart the factory phone and follow the fault, how can I solve it.
any ideas?
This seems to be a very rare problem, i only seen 1 case of it before. Did you try for example going to the store and connecting to their wifi? If it works try resetting your router. Did you drop your phone in any substances?
The problem was solved, since I could notice that it contacts me to other networks, I notified this to the company that provides me with internet services and it was their problem. Just a restart from the company to make it work normally again
I have the same problem, and I have already did everything from the side of ISP. Even with factory reset the problem still persists. For me the problem was there from when I first got the phone and so I got Google to replace it with a new phone, and the problem continued in until update of Android 8.2 after that it was fixed and then came back with update to Android 9.0 and then fixed cuz of update Android 9.1 and was fixed all throughout until December 2019 when I got the last/(end of support) security patch. After that last patch the problem has just been really bad.
Related
The wifi works fine for a while and then just dies. The wifi icon is still in the statusbar but no matter what app I open that uses the internet connection, nothing will ever load and Whatsapp messages will not be sent. When I disable wifi and re-enable it, there's a ! next to the wifi signal bar stating there's no internet connection and of course, none of my internet dependant apps work still. I have to reboot my phone (shut it down and turn it back on; apparently they never thought of adding a restart option) to get my wifi to work properly again. This happened a few days ago as well and I really hope I don't have to reboot my phone every couple of days to get my wifi working. So any suggestions? (No suggestions that include flashing a custom ROM on it or rooting it!!) A factory reset won't help because I bought the phone with Android 6.0.1 already pre-installed. I have the security patch of july 2016 installed.
P.S. My 4g internet works fine.
How about giving rebooting the router a try.
Sent from my Nexus 5X using Tapatalk
I have a similar error.
That my Nexus partially can not access the Internet via wireless, to which it constantly changes between the wireless and mobile data.
Does this have to do with the "intelligent network change" setting, if so how can you turn off the setting, in marshmallow is this setting not available.
The trouble also occurs with other routers.
Nexus 5x Android 6.0.1 (MTC19T) Stock with Systemless Root
greetings from Germany
translated with Google
EeZeEpEe said:
How about giving rebooting the router a try.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I did that the first time it happened since my router tends to freeze once in a while, even with the weekly schueduled reboot. But the thing is, my iPad still had internet while my Nexus didn't so it was definitely on the phone's end. I did a quick Google search and a plethora of other cases popped up so I knew I wasn't the only one. Apparently those wifi issues have been around ever since the update to 6.0.1 and the fact that Google did absolutely NOTHING to fix it those 9 months is just ridiculous!
Hi!
You've got the option to try the Android 7 (Nougat) Developer (now released: Preview 5) version.
Works fine and stable for me, and there is a slight chance that it will help with your problem.
Just join the: android.com/beta
And you can always roll back to your current Android version.
Anyone facing this issue
Does anyone know any fix
Yes mines the same, wifi works fine for a short amount of time then disconnects, after it cuts out goto wifi settings and all I see is scanning and no wifi devices. only way I can get wifi working again is a reboot but then I get disconnecting again after short period of time!
EDIT: I would just like to add until I updated to nougat yesterday I've never experienced this issue and I did a master reset straight after installing nougat.
I am having this same problem. Any fix for this?
Same thing here. It happened to me after the first night. I thought maybe something was corrupted after the upgrade, so I did a full factory reset yesterday morning. Everything worked fine until I got up this morning. Looks like something over the course of the night causes this to start.
Things I've tried without success:
- factory reset
- rebooting
- removing and re-adding wifi network
- tested all other devices in the house (no other device is having an issue)
- tried both 2.4 and 5ghz networks (issue is affecting both)
UPDATE: After a few hours, I turned wifi back on yesterday, and it's been working fine since. I made no changes to the phone.
Faced same problem with developer preview
Before the official release of Android 7.0 I installed two Android beta preview, 3 and 5, and had the same issue I uninstalled the previews and had no problems with version 6.1. I hoped that this would be fixed with the official version but It wasn't, Im still facing the same problems with wifi disconnecting.
Edit: When I had the previews the only way that the phone would seem to remain connected was to go into the router options and change the client lease time. I never fully tested this because I uninstalled the previews within a couple of days. I guess I'm going to have to test it this time.
http://forum.xda-developers.com/google-nexus-5/general/guide-to-fix-persist-partition-t2821576
Maybe this thread could help you guys, didn't try, and as it is for nexus 5, do every operation carefully.
Flashed back to 6 as the WiFi issue was unbearable, working perfectly fine again now. I was also getting major battery drain on 7.0.
Hi
I found a strange solution working for me. I had bluetooth disabled, since I have enabled bluetooth today, 5 GHz connection is stable - Pls test it and update. And pls don't ask me, why these two protocols are in any way related...
IT_Andy said:
Hi
I found a strange solution working for me. I had bluetooth disabled, since I have enabled bluetooth today, 5 GHz connection is stable - Pls test it and update. And pls don't ask me, why these two protocols are in any way related...
Click to expand...
Click to collapse
Didn't work for me.
This problem had disappeared for weeks and then started rearing its head again yesterday although I had made no changes to my phone. For the record, it's happening on both frequencies for me.
Last time, the issue magically disappeared. After it didn't go away over night, I restarted my router this morning, and now it's working fine.
To clarify, I don't think it's router related, though. I have an R7000 that's working perfectly with all other phones and other devices in the house. It's the same router the 5x was connected to before Nougat started causing these issues.
Apparantly 7.1 solves the issue
Sent from my Pixel XL using XDA-Developers mobile app
Is anyone else having issues with WiFi connectivity after the update to Pie? I'm continuously getting the "No Internet Connection" notification and I'm unable to ping google.com. All other devices on the network are fine, so I've narrowed it down to the phone. I've also done a Factory Reset per Google Support's direction.
This is really starting to get frustrating.
Thanks all!
I'm not sure the extent yet but I have noticed occasionally I'll look up and there will be a little X in the wifi icon. I hope this is fixed soon.
Derp,wrong thread.
I can't even toggle my WiFi connection, in options the slider turns off immediately after enabling, flashed Pie again with Deuces script today no root yet and still having the same issue,might have to try a clean flash tomorrow.
Update:
Clean flashed and all working correctly
Same problem on pixel xl
Since moving to pie, wifi has been terrible. I flahed my phone with the latest factory image of 8.1 then ota pie. I can't keep a solid wifi connection since. It's definitely not my network as all my other devices have no connection issues. Since I have poor coverage at my house I need wifi for calls and this is making using my phone pretty much useless.
I had a similar issue after dirty flashing pie. I did a clean flash and it seems to be fixed
I ota'd was when for 6 weeks. Then yesterday I updated magisk manager when I rebooted the phone bootlooped. After restoring the original 9. 0 boot image from TWRP it started working. But with one caveat, the wifi slider would not stay on so I did not have Wi-Fi. I Was preparing my phone to RMA it because I had a similar issue with a Nexus 5 and it was hardware-related.
Long story short the Wi-Fi toggle is not working I eventually reflashed factory images and still no go I reflash factory images again and wiped data and everything was working correctly. I love you Google
Since installing 9 over top 8.1 ive had wifi drops too I reaaaaaaly dont want to start fresh again.
Wifi works great for me.
After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.
panflute said:
After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.
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Click to collapse
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk
Well resetting my pixel 2xl means days of work so that is my last option. I had no problems with 9.
Here is one of my 9 screens. Every time I upload or download anything, including this room, my wifi drops in and out.
After playing with this all day I've determined that the wifi sensor itself has weakened. Some people are reporting the sensors in the phone do not work after the update.
All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.
dendk said:
All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.
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What kind of issues?? I've actually found A10 to run pretty good on my P2XL. Just curious is all
Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.
@dendk
Excuse me, you wrote above that you were downgrading to Pie. Did you upgrade again to 10 after that and everything's fine now?
I have actually downgraded to 9 until wifi problems get solved with a fix or something. After updating to 10, wifi kept disconecting from time to time.
dendk said:
Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.
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---------- Post added at 08:09 AM ---------- Previous post was at 07:54 AM ----------
@EeZeEpEe
I already did a factory reset. In fact, the problems with wifi begins as soon as, after factory resetting, you try to configure your "new" phone trying to connect to wifi. It does connect but saying "connected with no internet access".
I took some screenshots and sent them to Google support and they offered me to replace the phone.
What I have done so far is to downgrade to Pie. The wifi problems have disappeared, so it is clearly a software problem. Many others have reported exactly the same in some forums.
I will wait until Google comes with a fix for this.
EeZeEpEe said:
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk
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Nobody here with wifi problems after Android 10 update?
Here goes a possible (and temporary) solution, until Google solves this problem.
After many tests, I have come to a conclusion: Android 10 on Pixel 2 XL (at least on mine) has made the phone have a really poor coverage for the 5Ghz wifi band. When connected to that band, as soon as I get a little bit far from the router, I receive the "Connected with no internet" and after a while my phone disconnects and inmediately tries to connect again in an endless loop.
The good news is that I've been able to get a stable connection... but only on the 2,4Ghz. For this, I've had to make some changes both in the router and in the phone:
- In my router (O2/Telefonica in Spain, Mitrastar router) on the 5Ghz band configuration I had to remove the Guest/Virtual Access Point, which was pointing to the 2,4Ghz band. I suppose other routers will have a similar configuration.
- In my phone I made sure that I connected only to the 2,4Ghz band (you should see two wifi networks, one with PLUS or something like that and one without the PLUS: this is the one you have to select).
- Once connected, make sure you select "use device MAC" instead of "use arbitrary MAC" under connection configuration. The second is default on Android 10 and can make some routers go crazy because they think you are a hacker or something and so they block your connection.
After that, you should have an absolutely stable connection as you used to on Android 9 Pie, only that you are using the 2,4Ghz and not your fast 5Ghz connection. Obviosly this is a temporary solution until Google solves this. But at the moment I don't really need that extra speed on my phone, so I can live with that.
What is abolutely clear is that this an Android 10 bug and it only happens with certain Pixel phones like Pixel 2 XL. Mi wife's 3a XL has no problem at all after the update.
Hope this helps.
I have actually noticed the same exact issues going on with my Pixel 2 XL on Android 10. IHow do I change so that using my device's MAC address is the default option?
I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..
Only on the 5Gz band. 2,4Ghz band remains stable. Just make sure you connect to that band.
astaineakash said:
I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..
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---------- Post added at 07:26 AM ---------- Previous post was at 06:49 AM ----------
You can try one more thing. On the 5Ghz configuration of your router, try to change the channel setting to a fixed channel instead of the predetermined Auto (I have set mine to 100(DFS)) and connect again from your Pixel. It will probably say "Connected, no internet" for a while, but just wait for a minute till it gets connected to the Internet and see if it stays stable
Just so you don't feel alone. I also started have wifi issues immediately after upgrading to Android 10
I've been having the same wifi problem that others have mentioned since the Android 10 update. However, it is also affecting my cellular and data signals, albeit to a lesser degree. Google tech support had me do diagnostics (rebooting in safe mode) and determined that I do indeed have a problem. However they want me to go through Verizon to try and get a replacement phone. They said if Verizon won't replace it, then they will. I really don't want to trade in my practically new phone on a refurbished model, so I'm going to live with this for a while longer and see if Google will release a new update to fix this bug.
I just got off the phone with Google Fi support about my Pixel 2XL and its' wifi issues are the same. I downloaded 10 like the first or second day it was available and began having issues with wifi immediately. Pictures on websites would not load and the pages load ten times slower. They recommended to send feedback and the steps I have taken to attempt a resolution but, I still have the same problem. I did a factory reset and still no fix for it. They first wanted to possibly send me a new replacement but, I was adamant that it was the software and not hardware since the wifi was perfect right before I updated to Android 10. Feedback will be sent so they can provide it in there November Security Update.(crossing fingers)
Totally concur with this thread, started as soon as I updated to A10B5. 5G connects, shows no bars, and "no internet connection". Using my old Nexus 6 at the same spot, 2 or 3 bars, internet connection right away. Just wondering if anyone that is unlocked has tried flashing the last 'Pie" radio file and results?
I too have connectivity issues on a pixel 2 XL even after a factory reset. I'm using a dual band AT&T Gateway or a Asus dual band router. I haven't tried turning off the same named 5 gigahertz band to see if it makes a difference, after reading here.
I havent had any issues with Wifi that i know of. But im having charging issues and sound issues
I'm having a similar issue with the normal Pixel 2 and using Google WiFi mesh system.
My pixel 2 refuses to connect to the 5Ghz network at my place whereas at my parents place (also using Google WiFi) it connects flawlessly to the 5Ghz one.
My pixel 3 XL is also connecting without any problems.
I used the app WiFi analyzer on my pixel 3XL and noticed that my Google WiFi is using the 5126 frequency.
If I use the same app on my pixel 2 it isn't even going that far.
At my parents place the frequency used is way lower.
Around 5000'ish
I'm having the same issues with WiFi. I finally disabled the 5 GHz signal from my router so I'm now only using the 2.4 GHz signal. This made my WiFi so much better at home. There is a lengthy thread about this issue in the Pixel Support forums, but it doesn't seem like anyone from Google has stopped by there to assist or gather info.
Sent from my Pixel 2 XL using Tapatalk
Hi all! Hope that you can help me fix my problem.
i honestly don't know what the issue can be other than the security update which came in the first week of january 2020. i have been using my samsung a50 as a mobile hotspot since i got it in may 2019 (wired or wireless) it always worked flawlessly, but since the update in january it doesn't work. first i thought it might be the cable, so i switched to wireless, nothing changed. bought a new cable, still doesn't work. factory restore, doesn't work. reinstalled windows, doesn't work. i've literally tried every single thing i can think of and i can't seem to fix it.
To make things even stranger, my data (4g+) works flawlessly everytime the mobile hotspot isn't turned on. As soon as i turn it on the mobile data stops working. I've also checked with my service provider and they said that everything is ok and that i don't have any restrictions and that there's no issues on their end of the service.
has anyone else encountered this issue before or has anyone else had this problem in 2020 after the security update? cause honestly, the security update is the only thing which has changed for me...
thanks in advance.
Have you tried another SIM card on the same carrier or/and on some other carrier?
I have the same issue, did you manage to get it working?