Can't activate calling plus on sprint network - Samsung Galaxy S9 Questions & Answers

Sprint has been troubleshooting this for over a week but no luck. The calling plus button won't activate and I get an error message that I can't turn on calling plus. They have had me factory reset and removed the feature on my plan and added back on. Still no go. I notice that the deactivate calling plus option is greyed out. Any ideas? Thanks

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WiFi calling Rolling out?

Hi Guys,
was just checking under network, advance calling, there is an option of activate wifi calling
I clicked on it and after a few minutes, it says please try again later. I'm chatting with Verizon tech now. Any one got this to work, or is it just not done rolling out yet?
Edit they told me I need to reset my phone. I doubt that has anything to do with it, I just froze a few apps.
Thanks.
I don't know about yours. But on my G4 I am not allowed to have it since mine is prepaid plan. I click on it and nothing happens.
Is this on the Marshmallow update?
I am on Lollipop and I have:
Grayed out "Activate Advanced Calling" - which is disabled because I have the MyVerizon app disabled.
then
Advanced Calling
--HD Voice (enabled)
--Video Calling (enabled)
player911 said:
Is this on the Marshmallow update?
I am on Lollipop and I have:
Grayed out "Activate Advanced Calling" - which is disabled because I have the MyVerizon app disabled.
then
Advanced Calling
--HD Voice (enabled)
--Video Calling (enabled)
Click to expand...
Click to collapse
I do believe it's limited to the Marshmallow update. I didn't get long enough to test lollipop when I got my phone in the mail today before it updated to MM. But I did a TON of research before getting the phone and think I remember reading and seeing a few places on youtube that it's a MM feature only. Sadly I'm prepaid so I'm left out of the loop.
I use Google Voice to make free calls via WiFi using Google Hangouts Dialer. Doesn't depend on Verizon or G4 apps.
FYI guys you need my Verizon login enabled don't disable Verizon bloatware .
Works now !
Interesting...
I have been on the fence about switching to T-Mobile for the Wi-Fi calling and the fact that they offer a 4G capable femtocell. I just came across this on the VZW website:
http://www.verizonwireless.com/smartphones/wificalling/
It would seem they are now advertising the G4. I wish the customer service reps would be trained to know this...

No data during call after oreo update

Hello. I'm hoping that someone can help me out. I have a Verizon note 8 that i use on straight talk for the longest it never would update to oreo but then i cracked the screen and purchased another used verizon note 8 from ebay. It came to me with a cricket sim card in it. I turned it on and connected it to wifi just to check it out before i transferred anything and it immediately wanted to update so i let it and it updated to oreo. I swapped over my ST sim into the new phone and stuck the cricket sim into the old phone and it updated too. But now my problem is that I keep getting the message that data is unavailable during calls. When i check the settings it says i am on CDMA/EVEDO/GSM/WCDMA. And there is no option to edit my APN. If i click on the mobile network i have the option for LTE/3G/2G but if i choose this nothing works and i have no option to go back to the CDMA/EVEDO/GSM/WCDMA and thus have to do a factory reset. I have tried texting APN to 611611 but it states my APN is already setup. I called tech support for ST and they told me to call back from another phone which i cant do until this evening when i get off work. So i thought in the mean time i would reach out to the real pro's on here and see if anyone else has had this issue. Did i mess up by updating with the cricket SIM inserted? Or could it be that i just didnt call straight talk when i swapped phones? i just took the sim card out of one phone and stuck it in the other. I really appreciate any advice anyone may have. Oh and I've tried finding the settings for HD calling to enable them, not there.
Thanks,
Amy
I'm having this same issue with my Verizon branded note 8 that I manually updated to Oreo. I called my carried, Red Pocket and they stated that this is enabled for my account. In Oreo the hidden menus seem to be disabled and I've tried other things. I may have to see if I can go back to Nougat. The dialer hidden menu I tried was *#2683662#. On the Verizon forums, other were able to get to the menu using *#4636# and enable VoLTE but that seems to be disabled for me. I tested from my coworkers note 8 and it seems to work fine on their phone.
sixtythreechevy said:
I'm having this same issue with my Verizon branded note 8 that I manually updated to Oreo. I called my carried, Red Pocket and they stated that this is enabled for my account. In Oreo the hidden menus seem to be disabled and I've tried other things. I may have to see if I can go back to Nougat. The dialer hidden menu I tried was *#2683662#. On the Verizon forums, other were able to get to the menu using *#4636# and enable VoLTE but that seems to be disabled for me. I tested from my coworkers note 8 and it seems to work fine on their phone.
Click to expand...
Click to collapse
I reflashed CRID and the CSC but my Service Provider SW ver. still says VZW/XAA/VZW. Does anyone know how to fix this?
Has anyone figured this out? I am having this very issue and Straight Talk has no clue what I am talking about.
I found this on the Samsung website and it looks promising but nothing has changed. I was able to see that the radiobutton/checkbox for LTE Enhanced is checked.
To enable HD Calling, download Shortcut Master (Secret Codes) Lite from developer vndnguyen. You will need to find the apk as it does not appear to be in the play store any longer.
1) From the option menu located in the upper right hand corner, choose Search.
2) There is a search field at the bottom of the screen. Type lte then hit the Search key.
3) Scroll down to Mobile Networks. Choose the one that show EnhancedLteServices. Then click Launch. Then click the box to enable HD Calling.
I was also able to set the APN settings to Bearer: unspecified using Shortcut Master lite but this made no difference whatsoever.
Finally, you don't need to do a factory reset each time you go from CDMA/EVEDO/GSM/WCDMA to LTE/3G/2G (auto connect), simply search in settings for reset network and then reset the network settings and reboot.
I was able to get the SIM card trick to work for me on my Note 8 as well. I have redpocket and prior to doing the sim card trick I did not have VoLTE. Now I do. It's too bad that this is majorly inconvenient and it won't stick after a reboot, by the sounds of it. I haven't tried yet. I may just tape the sim to the back of my phone or inside my case. Also, on my Note 8 prior to this, I was seeing vzw/xaa/vzw and now it has the vzw/vzw/vzw CSC with the RP sim in. I'm hoping that there is another way to fix this but at least I have a work around.
I updated to Oreo on my verizon note 8.
I dont have any options for advanced HD Calling, Wifi calling.
When I go to ims settings it says denied.
Any ideas
dpoverlord said:
I updated to Oreo on my verizon note 8.
I dont have any options for advanced HD Calling, Wifi calling.
When I go to ims settings it says denied.
Any ideas
Click to expand...
Click to collapse
I answered you on the other thread just so know..

Wifi Calling using unlocked AT&T phone on TMobile

Hello,
I am trying to see if there is a way, I can enable wifi calling on my unlocked AT&T phone using TMobile service.
I notice Wifi Calling feature allows me to enable it, however, it comes back with little note below the wifi calling label with "Forbidden"
Is there a way to change this?
I'm having the same issue. Please help.
Did anyone have ideas on this? I've done a reset of the device, reset connection settings, reset APN, and still nada.
Where do you see that option? I'm on att and I can't find it anywhere.

WiFi calling on unlocked p2XL on vzw

I have been trying to figure this out since I got this phone in late 2017. How do I get the wifi calling to work on vzw with my unlocked 2xl? Reading on the internet seems to indicate that there is some software missing for this feature to work with vzw. This 2xl may have wifi calling on T-Mobile for example, but not vzw because it isn't "carrier branded" for vzw. I'm assuming that's some piece of software.
Does anyone know what this is and is it a shareable file that someone could provide and explain where I need to put it in my phone via solid explorer to get the wifi calling working on this phone? I was so excited for that feature when I upgraded from my s4, and have never had it yet. It's one downfall for the unlocked phone.
Anyone? Do I just need to flash a Verizon radio image or something like that?
I have also been trying to do this as well, in that menu, it is not provisioned, does that mean my carrier needs to do something?
Mod Edit: removed portions of quote no longer needed
d33dvb said:
I have also been trying to do this as well, in that menu, it is not provisioned, does that mean my carrier needs to do something?
Mod Edit: removed portions of quote no longer needed
Click to expand...
Click to collapse
After setting up android 10, I went to settings>Network & internet > Mobile Network > Advanced, and tapped wifi calling, turned the toggle on and a screen popped up "activate wifi calling;" it required me to enter the emergency location information address.. I pressed save, and wifi calling was activated.
Are you on Verizon with an unlocked pixel 2XL I take it? Were you too unable to get Wi-Fi calling working on Verizon before the Android 10 update?
Is there anyone out there that has information on this? How is vzw locking out bring your own devices from their WiFi calling and several other services? What identifier on the phone are they using and how can it be tricked with root? Are there any Xposed modules that could make this work?
Schroeder09 said:
Is there anyone out there that has information on this? How is vzw locking out bring your own devices from their WiFi calling and several other services? What identifier on the phone are they using and how can it be tricked with root? Are there any Xposed modules that could make this work?
Click to expand...
Click to collapse
I have my pixel 2xl from google and it's working without issue.
Go to settings, network and internet tap on mobile network and scroll down to advanced and it's at the bottom (above apn settings). That's all I had to do. Nothing special even though I'm rooted it still had nothing to do with root.
Let me know if this helped
Bigmatt503
---------- Post added at 08:33 PM ---------- Previous post was at 08:32 PM ----------
Schroeder09 said:
Are you on Verizon with an unlocked pixel 2XL I take it? Were you too unable to get Wi-Fi calling working on Verizon before the Android 10 update?
Click to expand...
Click to collapse
Yes, see my post down below
I have been reading and reading and reading on this. I can't find a way to make these carrier services work. What can I do? Here is what I see when I dial *#*#4636#*#* in my dialer.
The options are turned out turned on but greyed out for Wi-Fi calling, video calling, and UT interface. It tells me my IMS registered and voice over LTE is available. Do I need to change any settings in this section of my phone app? Do I have to change my preferred network type to something other than LTE / CDMA automatic, or change my radio band? What about the SIP server?
No one knows of a work around?
Schroeder09 said:
I have been reading and reading and reading on this. I can't find a way to make these carrier services work. What can I do? Here is what I see when I dial *#*#4636#*#* in my dialer.
The options are turned out turned on but greyed out for Wi-Fi calling, video calling, and UT interface. It tells me my IMS registered and voice over LTE is available. Do I need to change any settings in this section of my phone app? Do I have to change my preferred network type to something other than LTE / CDMA automatic, or change my radio band? What about the SIP server?
Click to expand...
Click to collapse
This has happen to me a couple times when I was using an essential phone and tried to get WiFi calling to work on it. Once I went back to my unlocked pixel 2xl I had to call the help line and get my "video calling" turned back on. Which in turn re activated my WiFi calling. Just have them check i bet something got turned off on their end.

Can't connect to mobile network.

I have a pixel 3xl, up to date stock non rooted, on straight talk lte/cdma Verizon network. I got a text saying straight talk now has VoLTE so I tried to find it in settings but there's no option for it. When I search it it comes up but when I click it it goes to mobile settings and it's not there I did the *#*#4636#*#* and it's also grayed out there. I changed the network mode in that diag screen to lte/cdma to see if that helped, was on global before i think. Still no VoLTE and for some reason I can't make calls. I have data, can send and receive texts but when I go to call it says no network. Removed Sim card didn't fix it, restarted it. Safe mode doesn't help either. Tired clicking trigger carrier provisioning, updated the smsc. Change mobile network to lte only, back to global, lte/cdma. I have no idea what else to try. Straight talk is basically useless for customer service so I haven't even tried yet lol.
Update!! It works!! Somehow I either damaged my sim card when I switch from my pixel 2xl to this 3xl and it somehow lasted till now. Or when I changed my network settings something wrote to the sim?( And it messed it up?? IDK much about how the phone and sim interact with each other)... But I did have a 2 year old sim card, it did not have VoLTE or wifi calling capabilities I now realize. So I bought a new SIM card at Walmart and activated it though the straight talk app on my account and kept the same number. Works perfectly and I now have VoLTE, no wifi calling yet but the option is now there and lets me click it but it fails. Doesn't matter to me, I'm just happy to have VoLTE. I'm leaving this post because straight has horrible customer service and I could find anyone who ran into this specific issue.

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