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Does HD voice or HD video calling on Verizon work with the Google Play Store (unlocked) version of the Pixel 2 XL? I see no settings for it at all like before in the settings, guess I just figured once I popped my Verizon sim card in that it would enable HD voice/video calling, no? Anybody else have any input on this? Do I have to get the VZW version to get HD Voice/Video calling?
EDIT: After I popped in my Verizon sim I rebooted it and let it 'settle' for 10 mins before I touched it again and now I see the "Advanced Calling" toggle in the settings (which was already on) and then I went and tested it by calling my wife and it is indeed HD now and HD logos appear on both of our phones.
flooritnfly said:
Does HD voice or HD video calling on Verizon work with the Google Play Store (unlocked) version of the Pixel 2 XL? I see no settings for it at all like before in the settings, guess I just figured once I popped my Verizon sim card in that it would enable HD voice/video calling, no? Anybody else have any input on this? Do I have to get the VZW version to get HD Voice/Video calling?
EDIT: After I popped in my Verizon sim I rebooted it and let it 'settle' for 10 mins before I touched it again and now I see the "Advanced Calling" toggle in the settings (which was already on) and then I went and tested it by calling my wife and it is indeed HD now and HD logos appear on both of our phones.
Click to expand...
Click to collapse
Hope this is the case for me. Nothing yet.
Edit: I stand corrected. Reboot it necessary. There it is
Sent from my Pixel 2 XL using Tapatalk
idkwhothatis123 said:
Hope this is the case for me. Nothing yet.
Edit: I stand corrected. Reboot it necessary. There it is
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Are you on the latest version? I do not see HD voice anywhere on my calls on any calls on people who used to have it. I have full LTE signal and it is activated on my plan. Rebooted countless times but I am still on the version that came out of the box.
kj13569 said:
Are you on the latest version? I do not see HD voice anywhere on my calls on any calls on people who used to have it. I have full LTE signal and it is activated on my plan. Rebooted countless times but I am still on the version that came out of the box.
Click to expand...
Click to collapse
Once you enter your Verizon sim, go to the Play Store and allow it to install all the Verizon apps. Also let it do all the app updates. Once all that is completed reboot your device. Then once you are booted back into your phone, go to the connectivity in settings, tap on mobile network, tap on Advanced, and you should see the HD calling options.
idkwhothatis123 said:
Once you enter your Verizon sim, go to the Play Store and allow it to install all the Verizon apps. Also let it do all the app updates. Once all that is completed reboot your device. Then once you are booted back into your phone, go to the connectivity in settings, tap on mobile network, tap on Advanced, and you should see the HD calling options.
Click to expand...
Click to collapse
Which Verizon apps specifically? I do not see that option, I see "Network & Internet" -> "Mobile Network" -> "Advanced Calling"....
Thanks!
If you don't see it, dial this:
*#*#4636#*#*
Go to the first menu option and then activate it all, near the bottom of the page
Make damn sure you have advanced calling enabled on your Verizon account before you do this. You will not be able to make a call if you don't have it active.
Sent from my Pixel 2 XL
kj13569 said:
Which Verizon apps specifically? I do not see that option, I see "Network & Internet" -> "Mobile Network" -> "Advanced Calling"....
Thanks!
Click to expand...
Click to collapse
Advanced calling is HD calling...
abuttino said:
If you don't see it, dial this:
*#*#4636#*#*
Go to the first menu option and then activate it all, near the bottom of the page
Make damn sure you have advanced calling enabled on your Verizon account before you do this. You will not be able to make a call if you don't have it active.
Sent from my Pixel 2 XL
Click to expand...
Click to collapse
idkwhothatis123 said:
Advanced calling is HD calling...
Click to expand...
Click to collapse
Thank you all, this is what I did to make it work (for anyone else having these issues on prepaid)
I went into features in my account on the Verizon website, disabled and re-enabled HD Voice. Then, I went into *#*#4636#*#* hidden menu and tapped "TRIGGER CARRIER PROVISIONING". When into the Google Play Store and saw "Carrier Services" was disabled. I enabled it and updated it. Waited about 5 mins for provisioning to be done. Rebooted and put in a post-paid Verizon SIM on a corporate account. Removed that SIM, put in my prepaid SIM and rebooted again.
Now it works and I noticed that the Carrier Services APK is disabled again. Strange, but It's working and no need for any Verizon bloatware. I see "HD" on the middle of the screen when on a call with another HD Voice enabled phone. Which I did not see before when calling/testing the same number.
Not sure what really fixed it though, I will update the thread if it stops working. I am also aware that Advanced Calling is needed for HD Voice, technically it does more than just HD Voice. So HD Voice is a part of Advanced Calling features and not "it is HD calling".
abuttino said:
If you don't see it, dial this:
*#*#4636#*#*
Go to the first menu option and then activate it all, near the bottom of the page
Make damn sure you have advanced calling enabled on your Verizon account before you do this. You will not be able to make a call if you don't have it active.
Click to expand...
Click to collapse
This ^^^^^
This is actually how i got VOLTE working. Before i did this i had no data while in voice calls.. Of course this was also after not being able to edit the APN's without playing musical sim cards. What a pain..
But yes, this dialer trick should work.. As soon as i did it, i saw the hd calling features amongst a few other hidden features being enabled/available..
Im on Straight Talk Verizon so as far as the thing about the carrier side being enabled, I dont know, i would assume Straight Talk doesn't offer optional luxuries like that. .. just the ability to use data while in call.
So glad I found this. I have the Pixel XL and I was getting frustrated that HD voice was not working. Google was no help, Verizon was no help either. This should be pinned to the top! Thanks!
So is it possible to enable wifi calling and/or VoLte on stock 8.1 rooted or any firmware of the pixel without being on Verizon? I am on AT&T so just wondering if there is a mod or something I can do to enable it.
Magisk has a module that can do that; VoEnabler .... this module will enable access to the features in the pixel, in Dialer, settings, etc. * but that doesn't mean you can actually use them;
First, check that your carrier/service actually supports the feature .... You can check with a secret code though; in Dialer;
*#*#4636#*#*
Then navigate to "Phone Information"... from there scroll down;
you should see the stuff for VOLTE, Wifi Calling, Video Calling, etc. If it's enabled then you may be good to go..
but if your carrier doesn't support it - enabling it via VoEnabler will do nothing to change that.
Also, I don't know about the US, but in Canada - some carriers (under some plans) do charge extra for this stuff.
loeffler23 said:
So is it possible to enable wifi calling and/or VoLte on stock 8.1 rooted or any firmware of the pixel without being on Verizon? I am on AT&T so just wondering if there is a mod or something I can do to enable it.
Click to expand...
Click to collapse
It is all carrier dependant, i got my XL from Verizon and I'm on TMO and wifi calling and volte is working but I don't think att supports the pixels for volte and wifi calling
fiffan86 said:
It is all carrier dependant, i got my XL from Verizon and I'm on TMO and wifi calling and volte is working but I don't think att supports the pixels for volte and wifi calling
Click to expand...
Click to collapse
Sort of this. Basically AT&T will not support VoLTE or WiFi calling on any unbranded unlocked devices brought onto their network. Never worked on my T-Mobile Note 4 nor my Google purchased Pixel XL. I was a long time subscriber to their service but once my dependency on MMS messaging increased I had no choice but to switch to another carrier. I wound up on Verizon after a brief time with T-Mobile. Both support full functionality of these devices.
nine7nine said:
Magisk has a module that can do that; VoEnabler .... this module will enable access to the features in the pixel, in Dialer, settings, etc. * but that doesn't mean you can actually use them;
First, check that your carrier/service actually supports the feature .... You can check with a secret code though; in Dialer;
*#*#4636#*#*
Then navigate to "Phone Information"... from there scroll down;
you should see the stuff for VOLTE, Wifi Calling, Video Calling, etc. If it's enabled then you may be good to go..
but if your carrier doesn't support it - enabling it via VoEnabler will do nothing to change that.
Also, I don't know about the US, but in Canada - some carriers (under some plans) do charge extra for this stuff.
Click to expand...
Click to collapse
Before installing magisk I dialed that number and they were all greyed out, I installed magisk installed the module and now VoLte and Wifi calling are both enabled in that menu and in the settings menu. I tested wifi calling and it worked. So maybe just need the module installed and it will work. That's what worked for me.
loeffler23 said:
Before installing magisk I dialed that number and they were all greyed out, I installed magisk installed the module and now VoLte and Wifi calling are both enabled in that menu and in the settings menu. I tested wifi calling and it worked. So maybe just need the module installed and it will work. That's what worked for me.
Click to expand...
Click to collapse
Cool. glad to hear my advice helped... but also using the secret code in the Dialer would've verified if your carrier supports it on their network, beforehand; that's why I posted in that step...
also, just as a reminder; I'd make sure that there aren't any hidden fees associated with using those features, I don't know much about US carriers; aside from that they are (generally) against Net Neutrality.... But I know with my particular carrier, in Canada; If i wasn't using the plan that I am on; they would be charging me extra - and it would add up quick... so best to double check, maybe.
nine7nine said:
Cool. glad to hear my advice helped... but also using the secret code in the Dialer would've verified if your carrier supports it on their network, beforehand; that's why I posted in that step...
also, just as a reminder; I'd make sure that there aren't any hidden fees associated with using those features, I don't know much about US carriers; aside from that they are (generally) against Net Neutrality.... But I know with my particular carrier, in Canada; If i wasn't using the plan that I am on; they would be charging me extra - and it would add up quick... so best to double check, maybe.
Click to expand...
Click to collapse
I came to this phone from a s7 edge that had VoLTe and Wifi calling on it never got charged for anything, would it be different with a non carrier phone?
loeffler23 said:
I came to this phone from a s7 edge that had VoLTe and Wifi calling on it never got charged for anything, would it be different with a non carrier phone?
Click to expand...
Click to collapse
I have no idea: I live in Canada and have never dealt with US carriers ~ that's something that you will need to verify on your own. Some may allow it; some may not... you guys do things quite a bit different south of the border, so I just don't know....
You should be able to find that out in the support/QA area of your Carrier's website ~ if not there, you can ask them directly.
but yeah, obviously, if it was working on your S7 - then your network supports it....
Hello, I am on Vodafone UK, recently my area is getting poor 4G coverage so the vodafone tech guy asked me to shift on wifi calling inside the house. He enabled it from carrier perpective but I have to enable it on handset as well. I struggled to find the option. Now using the secret code above I can see I have wifi calling option greyed out. btw, I am on stock android 8.1. What is the best and least intrusive way to get the wifi calling working on my handset.
I am not a developer but have experience with root on previous devices. If I have to install Magisk( is there a non-root option?) what module etc I need to install to get this working please..
praveenjohri said:
Hello, I am on Vodafone UK, recently my area is getting poor 4G coverage so the vodafone tech guy asked me to shift on wifi calling inside the house. He enabled it from carrier perpective but I have to enable it on handset as well. I struggled to find the option. Now using the secret code above I can see I have wifi calling option greyed out. btw, I am on stock android 8.1. What is the best and least intrusive way to get the wifi calling working on my handset.
I am not a developer but have experience with root on previous devices. If I have to install Magisk( is there a non-root option?) what module etc I need to install to get this working please..
Click to expand...
Click to collapse
Flash magisk and get the module called VoEnabler just sear h VoLte in the search bar it should pop up then after it installs restart phone and you should have the options.
Hi Praveenjohri - did you get this to work?
I too have a Pixel XL and on Vodafone UK; again the wifi calling option is greyed out.
Any layman guides as to how to Flash magisk and go about enabling this? Thanks in advance
I currently have an Unlocked Galaxy S9+ directly from Samsung running on Verizon's network.
I can't seem to find a way to enable the HD Calling/Video Calling/Advanced Calling features.
Some rumors suspected if you installed the MyVerizon app it would enable the advanced calling menu, but that didn't work.
Is there any way to enable these features?
Is there a command through ADB to enable this?
Would I need root access?
EDIT: Model Number: SM-G965U1 - Snapdragon
No way to get Video and WiFi calling to work (yet), but go to Connections, then Mobile Networks and you can turn VoLTE Calls on or off, which is HD voice. It was there by default on my unlocked S9+ on Verizon. If you don't see it, you may need to add HD calling to your Verizon plan (it's free, but you have to login to the website and add it as a feature).
iamrobk said:
No way to get Video and WiFi calling to work (yet), but go to Connections, then Mobile Networks and you can turn VoLTE Calls on or off, which is HD voice. It was there by default on my unlocked S9+ on Verizon. If you don't see it, you may need to add HD calling to your Verizon plan (it's free, but you have to login to the website and add it as a feature).
Click to expand...
Click to collapse
Ahh, I already have VoLTE enabled. Guess I will have to wait until someone finds a way to enable those other features.
Thanks for the info!
Whatsapp and Duo appear to support video calling over WiFi
Airstream25 said:
Whatsapp and Duo appear to support video calling over WiFi
Click to expand...
Click to collapse
Yeah, I know that they support video calling, along with a ton of other apps, but there is a native video calling option.
They got it working on unlocked S8, using some of the APKs and CSC from the Verizon phone. See below:
https://forum.xda-developers.com/ve...to/how-to-video-wificalling-unlocked-t3615027
Or just by flashing the whole Verizon firmware on the unlocked phone (kinda defeats the purpose of getting the unlocked phone):
https://forum.xda-developers.com/ve...axy-s8-unlocked-version-wifi-calling-t3699806
So I'm hoping it's just a matter of time, as I also need the WIFI calling to work on my unlocked phone. I think that's what is needed in order to send texts over WIFI via the Verizon Message+ app, which is what I ultimately need when in poor signal areas (sending texts over WIFI, without getting a second number with Google Voice or asking people to install secondary apps like Allo/Duo). Or I could just switch to T-mobile I guess, where all these things work with the unlocked phone without the additional hassle.
Here is to hoping we can get wifi calling and native video calling working on the unlocked s9/s9+ phones for those of us on verizon.
I have the S9+ (G965U1), and I have used the included Wi-Fi Calling app.
Look for Wi-Fi Calling.
Dudeman456 said:
I have the S9+ (G965U1), and I have used the included Wi-Fi Calling app.
Look for Wi-Fi Calling.
Click to expand...
Click to collapse
I just got my unlocked S9 what do I need to do to get everything working on VZW I mean HD Calling, and video calling etc.? I've never owned Samsung Phones, I've always had unlocked bootloader HTC phones that I could do anything I wanted with. I don't know anything about Samsung accept "Odin". I still havn't put the sim card in cause I was thinking of returning the phone.
Thanks for the hint Dudeman456! I found WiFi Calling under system apps and went to its settings and activated its permissions. Now I can send text messages over WiFi using Verizon Message+ app (and not the included Messages app or Android Messages). I still don't have WiFi calling through the default phone app on S9. I wonder if there is a different phone app that I need for that purpose (Verizon Phone app?).
Same issue as my unlocked Note 8 I got from Sammy. You can enable video calling in the *#*#4636*#*# menu. You will not be able to activate WiFi calling though unless you flash the Verizon firmware. You also will not be able to use any Verizon features such as watching NFL games (but I think that is changing and won't be a Verizon exclusive) and premium visual voicemail. Really is a deal breaker for me.
Sent from my SM-G965U1 using Tapatalk
skinnytoo2 said:
Same issue as my unlocked Note 8 I got from Sammy. You can enable video calling in the *#*#4636*#*# menu. You will not be able to activate WiFi calling though unless you flash the Verizon firmware. You also will not be able to use any Verizon features such as watching NFL games (but I think that is changing and won't be a Verizon exclusive) and premium visual voicemail. Really is a deal breaker for me.
Sent from my SM-G965U1 using Tapatalk
Click to expand...
Click to collapse
What in the world does this mean "*#*#4636*#*# menu"????
All,
This is a KNOWN issue with Verizon.
I got my S9+ on Wed 3/14 from pre-order and could not get video calling to work. Went to Verizon store on Sat 3/17 preparing to wage war with them. The Verizon tech stopped me in my tracks and said it's already known. An email sent from corporate to all verizon stores indicating the problem with video calling. It is an issue with Samsung software which they are "diligently" working to correct and will push an update soon.
Notice this.. go to either MyVerizon app or the website and login. then go to devices/manage devices...then go controls then to adjust service blocks and you will see the video calling is blocked and cannot be unblocked. Apparently this is done for "our own good" until Samsung fixes the issue.
No date from the tech on when a fix will be issued.
DONT try anything crazy to enable video calling..just be patient and wait for the fix. My S9+ is unlocked too and i was assured that video calling will be enabled once a fix is issued.
ajal said:
Thanks for the hint Dudeman456! I found WiFi Calling under system apps and went to its settings and activated its permissions. Now I can send text messages over WiFi using Verizon Message+ app (and not the included Messages app or Android Messages). I still don't have WiFi calling through the default phone app on S9. I wonder if there is a different phone app that I need for that purpose (Verizon Phone app?).
Click to expand...
Click to collapse
That is odd. I am using my G965U1 on Sprint and my Wi-Fi Calling app is in the regular app drawer with everything else. I did not expect it to work, since it is Sprint, but it did. The Wi-Fi Calling app was available before placing a sim card inside.
Gnex81 said:
All,
This is a KNOWN issue with Verizon.
I got my S9+ on Wed 3/14 from pre-order and could not get video calling to work. Went to Verizon store on Sat 3/17 preparing to wage war with them. The Verizon tech stopped me in my tracks and said it's already known. An email sent from corporate to all verizon stores indicating the problem with video calling. It is an issue with Samsung software which they are "diligently" working to correct and will push an update soon.
Notice this.. go to either MyVerizon app or the website and login. then go to devices/manage devices...then go controls then to adjust service blocks and you will see the video calling is blocked and cannot be unblocked. Apparently this is done for "our own good" until Samsung fixes the issue.
No date from the tech on when a fix will be issued.
DONT try anything crazy to enable video calling..just be patient and wait for the fix. My S9+ is unlocked too and i was assured that video calling will be enabled once a fix is issued.
Click to expand...
Click to collapse
I don't think it will unblock. If you didn't buy the VZW branded phone you most likely won't get video calling. I assumed this from the start. I spent a good portion of the day speaking with a VZW 2nd level support engineer supervisor with 20 years experience. He asked is there anything else that could be done besides unblocking video calls to make me happy, because that at this time it is impossible as the phone is not a VZW phone. Look in you phone profile on their website, does a picture of your phone show up? My profile is blank, that means the phone is not in their system of phones, even though I flashed the full VZW package with bloatware and all after first a full reset. My Phone has VZW splash screen and all the advanced calling menus, in about phone it says SM-G960U, but that block cant be removed. Maybe I screwed up somewhere and alerted them by booting with a sim card in? Maybe they flagged my IMEI? I don't know but the rep said point blank they can't unblock video calling on that line, and unlocked phones are not supported.
Are you all seeing LTE+ (carrier aggregation) on your Verizon S9 devices? I'm in Vegas and my device appears to sit on B13 (700mhz) and does not hand off anywhere else.
DevalB said:
Are you all seeing LTE+ (carrier aggregation) on your Verizon S9 devices? I'm in Vegas and my device appears to sit on B13 (700mhz) and does not hand off anywhere else.
Click to expand...
Click to collapse
My S9 does not show LTE or 4G. I think there are a lot of bugs still.
skopper said:
My S9 does not show LTE or 4G. I think there are a lot of bugs still.
Click to expand...
Click to collapse
That's a whole other issue then. Is your device an unlocked device?
DevalB said:
That's a whole other issue then. Is your device an unlocked device?
Click to expand...
Click to collapse
Yes - unlocked on Verizon.
You need the right apps for Wi-Fi calling and some in framework. I don't own a s9 but that's what you need to do to get it to work. Along with some csc edits
I recently purchased a new Sprint Z2 Force and activated it on Ting (it has only ever been on Ting and never on Sprint directly). Both Sprint and Ting support WiFi calling on this phone, but WiFi calling is not listed under the WiFi settings or in the Call settings of the dialer. However if I search in the settings for WiFi calling, I can see a WiFi Calling Settings in the App Info section, yet there is no way to turn it on or open those settings. I have updated the profile multiple times and also did a factory reset.
Am I missing something or is there something missing in the software since it never got activated directly on Sprint?
Any help/suggestions would be appreciated.
I do the custom rom thing and i sort of remember it just being there however, if you have not already checked "Mobile Networks" - under main phone settings, select "Network & Internet" once there, select "Mobile Network" - you'll see your carrier stuff/APN there I believe if you select "enhanced 4G LTE Mode" (you may have to make LTE you're preferred network mode in order to enable and/or display that option, again this was already there on mine. But see if that opened up any new menu items elsewhere i.e. back in the dialer app settings under "calls".
Did your phone come with a sprint SIM? Do you have the other carrier bloatware on there like Sprint ID? I know what you meant earlier about a possible software bypass, but all of that stuff is deff on the phone somewhere like you observed in App info, it may just be a matter of popping in a sprint SIM card to unleash it..
I continued to look into this for you. Sprint's name for Wifi calling is, well was -"Calling Plus". I found this article that advises one of the recent update removed the feature;
https://community.sprint.com/t5/Buz...alling-PLUS-Service-Decommission/ba-p/1017775
Since you got the sprint version you still have lots of software modification options. I also have sprint z2 foce, but I get better coverage on a GSM netwrok so my device is half sprint\half tmobile and I can deff say the wifi calling works. There's tons of information on here I can always help direct ya, but at least you're not crazy it WAS there.
lastly just to be sure, this has to be done prior,
"Log into your Ting account online and go to Device settings. Find the device you want to enable Wi-Fi calling for and click the edit icon in the Minutes section."
volcomguyaz said:
I continued to look into this for you. Sprint's name for Wifi calling is, well was -"Calling Plus". I found this article that advises one of the recent update removed the feature;
Since you got the sprint version you still have lots of software modification options. I also have sprint z2 foce, but I get better coverage on a GSM netwrok so my device is half sprint\half tmobile and I can deff say the wifi calling works. There's tons of information on here I can always help direct ya, but at least you're not crazy it WAS there.
lastly just to be sure, this has to be done prior,
"Log into your Ting account online and go to Device settings. Find the device you want to enable Wi-Fi calling for and click the edit icon in the Minutes section."
Click to expand...
Click to collapse
Thank you for all the info so far! Here are some answers and additional info:
My phone did come with a Sprint Sim in it and that is the one I am using. Also there is not any of the Sprint Bloatware on the phone. If I search "Sprint" in my settings area, there is a My Sprint Launcher that is listed as Disabled and there seems to be no way to enable it, which is similar to the WiFi Calling Settings that shows up when I do a search for it in the settings. Also if I look at the Apps and "Show System" apps, Mobile ID is there which is the Sprint ID software I believe, but again it is Disabled with no option to enable it.
The WiFi calling is turned on in the Ting account.
The Calling Plus feature was disabled by Sprint in that link you shared, but that just disables WiFi calling over LTE. It does say regular WiFi Calling should be available.
On my phone when I go to Network & Internet > Cellular Networks> I see my Preferred Network Type which was Automatic, I switched it to LTE/CDMA. That does not seem to have opened any additional settings for me in the dialer or elsewhere.
Thanks again for all your support. If you have any other suggestions, let me know, but you have offered a lot already.
Hey all, I've been pouring over the forums here and other places trying to find a solution to my issue. I just got a Pixel 2XL the verizon version and I'm using it on Straight Talk with an AT&T sim card. So far so good except I cannot get wifi calling. I'm pure stock, android 9/Pie, no bootloader unlocks/rooting etc. The wifi calling option does not exist in the phone app nor in the settings anywhere. Even when you search for wifi calling, it simply takes you to the network and connections section of settings but wifi calling is no where to be found. I've tried the adb command (the one that apparently used to work on Oreo but not longer does on Pie) and that didn't work (though I didn't expect it to since many people said it no longer works on Pie). I have an Unlocked Note 9 as well and its wifi calling works perfectly fine so does anyone have a way to make this work? Reception at my home is somewhat lacking and I really need wifi calling.
Thanks!
mtweisenbarger777 said:
Hey all, I've been pouring over the forums here and other places trying to find a solution to my issue. I just got a Pixel 2XL the verizon version and I'm using it on Straight Talk with an AT&T sim card. So far so good except I cannot get wifi calling. I'm pure stock, android 9/Pie, no bootloader unlocks/rooting etc. The wifi calling option does not exist in the phone app nor in the settings anywhere. Even when you search for wifi calling, it simply takes you to the network and connections section of settings but wifi calling is no where to be found. I've tried the adb command (the one that apparently used to work on Oreo but not longer does on Pie) and that didn't work (though I didn't expect it to since many people said it no longer works on Pie). I have an Unlocked Note 9 as well and its wifi calling works perfectly fine so does anyone have a way to make this work? Reception at my home is somewhat lacking and I really need wifi calling.
Thanks!
Click to expand...
Click to collapse
Could you attach a screenshot with the WHOLE section of "Mobile Network", found inside of "Network & Internet" in the Settings -- make sure that you click on the drop down menu next to "Advanced Calling" -- this will help make sure that wifi calling is really missing as well as might point something out that may help with a solution. Moreso, personally, because I can't even imagine what the settings menu looks like missing this...
simplepinoi177 said:
Could you attach a screenshot with the WHOLE section of "Mobile Network", found inside of "Network & Internet" in the Settings -- make sure that you click on the drop down menu next to "Advanced Calling" -- this will help make sure that wifi calling is really missing as well as might point something out that may help with a solution. Moreso, personally, because I can't even imagine what the settings menu looks like missing this...
Click to expand...
Click to collapse
I have attached a screenshot of the mobile network section with the advanced section expanded.
mtweisenbarger777 said:
I have attached a screenshot of the mobile network section with the advanced section expanded.
Click to expand...
Click to collapse
It might be a long shot but try checking the settings in the Google phone app. There should be a place that says configure IMS calling. I have this setting here and in the network settings. If you have it that's where you can enable wifi calling.
murphyjasonc said:
It might be a long shot but try checking the settings in the Google phone app. There should be a place that says configure IMS calling. I have this setting here and in the network settings. If you have it that's where you can enable wifi calling.
Click to expand...
Click to collapse
Been there done that. I have no options for setting up IMS calling. I only have SIP options. Also, I have tried the phone dialer trick (where you dial *#*#4636#*#*) and that shows the wifi calling option as a toggle but its greyed out and cannot be enabled. I even tried an adb trick that used to work on the 1st gen pixels, but to no avail.
What happens when you enter your information here?
I'll have to initiate a chat with Straight Talk. Like you I have a Pixel 2 XL with a Straight Talk AT&T SIM. The only difference is that mine is unlocked. I just ran my phone number and the IMEI of the SIM through the linked site and it tells me my device is not compatible. Since I have a BYOP SIM and the IMEI is of the SIM itself, chances are high that the SIM needs replacing with one that includes WiFi calling support.
EDIT: According to the representative I just spoke with, there's no guarantee that changing to a newer AT&T SIM will enable the feature. The only guaranteed method according to tech support is switching to a T-Mobile SIM.
Strephon Alkhalikoi said:
What happens when you enter your information here?
I'll have to initiate a chat with Straight Talk. Like you I have a Pixel 2 XL with a Straight Talk AT&T SIM. The only difference is that mine is unlocked. I just ran my phone number and the IMEI of the SIM through the linked site and it tells me my device is not compatible. Since I have a BYOP SIM and the IMEI is of the SIM itself, chances are high that the SIM needs replacing with one that includes WiFi calling support.
EDIT: According to the representative I just spoke with, there's no guarantee that changing to a newer AT&T SIM will enable the feature. The only guaranteed method according to tech support is switching to a T-Mobile SIM.
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Hey thanks for the help. I tried that link as well (before I posted here; sorry I should have mentioned it) and it said my device is also not compatible. I initiated a chat with them and they told me the same; switch to T-Mobile. I am tempted to do so but the one thing holding me back is my home is already a place I get poor signal and T-mobile's coverage while much improved still isn't as good at AT&T's. I realize that having wifi calling would fix any lingering signal issues but I do manage to get 1-2 bars of 3G at my house with AT&T, I figure I won't even get that with T-Mobile. So I am weary of the switch. I'll have to consider it though. I could also wait for the full rollout of the latest google voice (since it finally is bring VOIP without the need of hangouts) and just use that number instead.
So I contacted Straight Talk and ordered a T-Mobile sim card. It'll be here in a few days. I will post my findings after it arrives. Straight talk support says wifi calling works with all T-Mobile sim cards so we will see.
Hello all,
Okay, so I finally got switched over to a T-Mobile sim card (again still with straight talk). It took a while cause I had to buy a new one (the old one I had expired; who'd have thought?). Anyways, switching to T-Mobile solved all my problems and then some. Not only do I have Wifi calling, but also HD voice, VOLTE, Tethering, and 3-4 bars of LTE (previously on AT&T, I got 1-2 bars of 3G). I realize the signal issues is merely a coverage thing but I can say with certainty that switching to a T-Mobile sim card will give you all the advanced features. I hope this helps others who might experience this problem. I've been using AT&T (in one form or another) for the better part of a decade and can now honestly say, AT&T sucks.
Is your download speed throttled?