No data during call after oreo update - Verizon Samsung Galaxy Note 8 Questions & Answers

Hello. I'm hoping that someone can help me out. I have a Verizon note 8 that i use on straight talk for the longest it never would update to oreo but then i cracked the screen and purchased another used verizon note 8 from ebay. It came to me with a cricket sim card in it. I turned it on and connected it to wifi just to check it out before i transferred anything and it immediately wanted to update so i let it and it updated to oreo. I swapped over my ST sim into the new phone and stuck the cricket sim into the old phone and it updated too. But now my problem is that I keep getting the message that data is unavailable during calls. When i check the settings it says i am on CDMA/EVEDO/GSM/WCDMA. And there is no option to edit my APN. If i click on the mobile network i have the option for LTE/3G/2G but if i choose this nothing works and i have no option to go back to the CDMA/EVEDO/GSM/WCDMA and thus have to do a factory reset. I have tried texting APN to 611611 but it states my APN is already setup. I called tech support for ST and they told me to call back from another phone which i cant do until this evening when i get off work. So i thought in the mean time i would reach out to the real pro's on here and see if anyone else has had this issue. Did i mess up by updating with the cricket SIM inserted? Or could it be that i just didnt call straight talk when i swapped phones? i just took the sim card out of one phone and stuck it in the other. I really appreciate any advice anyone may have. Oh and I've tried finding the settings for HD calling to enable them, not there.
Thanks,
Amy

I'm having this same issue with my Verizon branded note 8 that I manually updated to Oreo. I called my carried, Red Pocket and they stated that this is enabled for my account. In Oreo the hidden menus seem to be disabled and I've tried other things. I may have to see if I can go back to Nougat. The dialer hidden menu I tried was *#2683662#. On the Verizon forums, other were able to get to the menu using *#4636# and enable VoLTE but that seems to be disabled for me. I tested from my coworkers note 8 and it seems to work fine on their phone.

sixtythreechevy said:
I'm having this same issue with my Verizon branded note 8 that I manually updated to Oreo. I called my carried, Red Pocket and they stated that this is enabled for my account. In Oreo the hidden menus seem to be disabled and I've tried other things. I may have to see if I can go back to Nougat. The dialer hidden menu I tried was *#2683662#. On the Verizon forums, other were able to get to the menu using *#4636# and enable VoLTE but that seems to be disabled for me. I tested from my coworkers note 8 and it seems to work fine on their phone.
Click to expand...
Click to collapse
I reflashed CRID and the CSC but my Service Provider SW ver. still says VZW/XAA/VZW. Does anyone know how to fix this?

Has anyone figured this out? I am having this very issue and Straight Talk has no clue what I am talking about.

I found this on the Samsung website and it looks promising but nothing has changed. I was able to see that the radiobutton/checkbox for LTE Enhanced is checked.
To enable HD Calling, download Shortcut Master (Secret Codes) Lite from developer vndnguyen. You will need to find the apk as it does not appear to be in the play store any longer.
1) From the option menu located in the upper right hand corner, choose Search.
2) There is a search field at the bottom of the screen. Type lte then hit the Search key.
3) Scroll down to Mobile Networks. Choose the one that show EnhancedLteServices. Then click Launch. Then click the box to enable HD Calling.
I was also able to set the APN settings to Bearer: unspecified using Shortcut Master lite but this made no difference whatsoever.
Finally, you don't need to do a factory reset each time you go from CDMA/EVEDO/GSM/WCDMA to LTE/3G/2G (auto connect), simply search in settings for reset network and then reset the network settings and reboot.

I was able to get the SIM card trick to work for me on my Note 8 as well. I have redpocket and prior to doing the sim card trick I did not have VoLTE. Now I do. It's too bad that this is majorly inconvenient and it won't stick after a reboot, by the sounds of it. I haven't tried yet. I may just tape the sim to the back of my phone or inside my case. Also, on my Note 8 prior to this, I was seeing vzw/xaa/vzw and now it has the vzw/vzw/vzw CSC with the RP sim in. I'm hoping that there is another way to fix this but at least I have a work around.

I updated to Oreo on my verizon note 8.
I dont have any options for advanced HD Calling, Wifi calling.
When I go to ims settings it says denied.
Any ideas

dpoverlord said:
I updated to Oreo on my verizon note 8.
I dont have any options for advanced HD Calling, Wifi calling.
When I go to ims settings it says denied.
Any ideas
Click to expand...
Click to collapse
I answered you on the other thread just so know..

Related

Samsung s8 plus wifi calling on T-Mobile

I purchased my s8 plus in Kuwait city from the Samsung store. Just got it on the the T-Mobile network and the Wi-Fi calling will not even show up as an option. This is a no go for me, so what options do i have? Hiw can this be fixed
YukonJoe said:
I purchased my s8 plus in Kuwait city from the Samsung store. Just got it on the the T-Mobile network and the Wi-Fi calling will not even show up as an option. This is a no go for me, so what options do i have? Hiw can this be fixed
Click to expand...
Click to collapse
i had a similar problem. after a software update was applied automatically, I lost wifi calling b/c my inserted SIM is not tmobile despite the device being unlocked. So, I inserted a tmobile sim and used ODIN to flash the latest stock firmware, and then i got wifi calling back. I'd test it first with a Tmobile sim (i bought one off ebay) and then restart the device. If that doesn't fix it, you may have to reflash stock firmware like I did.
jt1998 said:
i had a similar problem. after a software update was applied automatically, I lost wifi calling b/c my inserted SIM is not tmobile despite the device being unlocked. So, I inserted a tmobile sim and used ODIN to flash the latest stock firmware, and then i got wifi calling back. I'd test it first with a Tmobile sim (i bought one off ebay) and then restart the device. If that doesn't fix it, you may have to reflash stock firmware like I did.
Click to expand...
Click to collapse
I have a T-Mobile SIM installed right now, I've shut it off and restarted numerous times. I've never used ODIN nor flashed firmware. Where would I get the correct software to do this? Also, would it make a difference if my phone is an international dual SIM?
YukonJoe said:
I have a T-Mobile SIM installed right now, I've shut it off and restarted numerous times. I've never used ODIN nor flashed firmware. Where would I get the correct software to do this? Also, would it make a difference if my phone is an international dual SIM?
Click to expand...
Click to collapse
Software and instructions are here on xda in our device forum thread.
I'm unsure about your device. Dual sim intl version is definitely a different beast. You may want to ask in that forum... Sorry.
Sent from my SM-G955U using Tapatalk
YukonJoe said:
I have a T-Mobile SIM installed right now, I've shut it off and restarted numerous times. I've never used ODIN nor flashed firmware. Where would I get the correct software to do this? Also, would it make a difference if my phone is an international dual SIM?
Click to expand...
Click to collapse
I had a similar problem and couldn't even find the wi-fi calling option, let alone enable it. Here's how I fixed it: I enabled Bixby and updated it. Then I said "Hey Bixby, enable wi-fi calling..." and not only did Bixby enable it, she located the settings. The setting lives under "Call Settings" which isn't accessible in any other way than by using Bixby (at least from what I can see).
Now wi-fi calling is enabled and I now have a whole host of additional call settings available to me.
Hope this helps.
littlemixi13 said:
I had a similar problem and couldn't even find the wi-fi calling option, let alone enable it. Here's how I fixed it: I enabled Bixby and updated it. Then I said "Hey Bixby, enable wi-fi calling..." and not only did Bixby enable it, she located the settings. The setting lives under "Call Settings" which isn't accessible in any other way than by using Bixby (at least from what I can see).
Now wi-fi calling is enabled and I now have a whole host of additional call settings available to me.
Hope this helps.
Click to expand...
Click to collapse
What network and sim are you using?
Sent from my SM-G955U using Tapatalk
jt1998 said:
What network and sim are you using?
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
I'm using a TMobile SIM on the TMobile network. The settings are stock Android (not TMobile) but they can only be accessed by using Bixby. They aren't found by browsing Settings or searching the phone.
I've made several successful WiFi calls since

No VoLTE or VoWiFi after upgrade to Android Pie (TA-1045) on T-Mobile USA

Hello,
Anybody else has this problem? All worked fine till the upgrade.
I'm on mintsim and all seems to be well. Volte is on and I just tested WiFi calling which worked fine.
It's the only problem I had after the update on pie.
I used to have volte but now i haven't.
No icon on status bar , first I deactivated the volte from my carrier then I activated again but the problem remains. The support of Nokia have been suggested to
cleared cache on carrier service and made soft reset but nothing done
No problems here, same phone, same network. Ota was sideloaded with no factory reset.
Same here. Same phone, same tmo. I use wifi calling for 99 percent of my calls, and it works just fine for me after sideloading the update.
redbeard1083 said:
I'm on mintsim and all seems to be well. Volte is on and I just tested WiFi calling which worked fine.
Click to expand...
Click to collapse
Thank you - I did a factory reset and the problem was resolved. Seems something wrong went during the upgrade to Android Pie. Despite the fact that phone is not rooted or modified in any way.
Having same problem, Factory reset didnt solve the problem... (done twice now). have 3 of these phones... one has volte and vowifi working after update, 2 = no go. Any thoughts on how I can gets these 2 phones working with all of Tmo's services?
Is there a way to check volte? In settings, it's turned on, but I never see an icon. Should I be seeing an icon?
VoLTE will show up at the top of the screen next to your signal icon. (Or VoWiFi if on a wifi signal that is capable). Mine doesn't show because the phone borked it's update and for some reason wont register to the IMS server now. You can also check if you are provisioned for VoLTE and VoWiFi in the phone status by dialing *#*#4636#*#* and selecting the top "phone information". Furthermore you can check if IMS is registered (required to use either service) by then selecting the three dots in the upper right hand corner and selecting "IMS service status".
If you have both options enabled in the phone settings and the Phone information shows you are provisioned for them, but your IMS is not registered... your November update probably borked as well. (this is the hole I'm currently in)
I might add for those that may not know, if you do not have provisioning, this is the fault (or limitation) of your provider. Consult with them to correct. If you are provisioned however and IMS is not registered, Make sure your APN settings are correct (again to your spec provider). If still unable to get IMS registration, well... welcome aboard!
MadGoat said:
VoLTE will show up at the top of the screen next to your signal icon. (Or VoWiFi if on a wifi signal that is capable). Mine doesn't show because the phone borked it's update and for some reason wont register to the IMS server now. You can also check if you are provisioned for VoLTE and VoWiFi in the phone status by dialing *#*#4636#*#* and selecting the top "phone information". Furthermore you can check if IMS is registered (required to use either service) by then selecting the three dots in the upper right hand corner and selecting "IMS service status".
If you have both options enabled in the phone settings and the Phone information shows you are provisioned for them, but your IMS is not registered... your November update probably borked as well. (this is the hole I'm currently in)
I might add for those that may not know, if you do not have provisioning, this is the fault (or limitation) of your provider. Consult with them to correct. If you are provisioned however and IMS is not registered, Make sure your APN settings are correct (again to your spec provider). If still unable to get IMS registration, well... welcome aboard!
Click to expand...
Click to collapse
That's where I'm at then
erdingerchamp66 said:
That's where I'm at then
Click to expand...
Click to collapse
Same for me (T-Mobile US).
In my case, the phone was updated to Android 9.0, but right after that I sent it to Nokia for repair because of frequent call dropping that was happening with both Android 8.1 and 9.0. I got it back from Nokia with Android 7.1.1 loaded on it (?) and was prompted to update to Android 9.0 and then to the November 2018 security update. Since then I have factory reset the phone twice, but it's not doing IMS registration.
dpward said:
Same for me (T-Mobile US).
Click to expand...
Click to collapse
Me too.
So I switched my sim card from slot one to slot two and lo and behold, both VoLTE and VoWIFI are now working. I wonder why? It sucks that you can't use that AND have a microSD card in, but I don't use that much storage so this will work for now ...
I'm having the same problem with AT&T on the TA-1045. Normally I get VoLTE only, but not showing IMS Registered. Just tried moving SIM from slot 1 to slot 2 with no success.
erdingerchamp66 said:
So I switched my sim card from slot one to slot two and lo and behold, both VoLTE and VoWIFI are now working. I wonder why? It sucks that you can't use that AND have a microSD card in, but I don't use that much storage so this will work for now ...
Click to expand...
Click to collapse
Was looking for VoLTE and found this thread. Yes VoLTE works fine with t-mobile, I tested this week-end while in USA (I'm Canadian). Also to use 2 sim cards AND sdcard you can use an hybrid extender, I am using one and it works perfectly. My Canadian SIM is inside the phone with the SD Card and my other sim (roam mobility, t-mobile,m at&t, etc) is outside and very easy to change.

Wifi Calling, Verizon Pixel 2XL, using Straight Talk AT&T Sim no option

Hey all, I've been pouring over the forums here and other places trying to find a solution to my issue. I just got a Pixel 2XL the verizon version and I'm using it on Straight Talk with an AT&T sim card. So far so good except I cannot get wifi calling. I'm pure stock, android 9/Pie, no bootloader unlocks/rooting etc. The wifi calling option does not exist in the phone app nor in the settings anywhere. Even when you search for wifi calling, it simply takes you to the network and connections section of settings but wifi calling is no where to be found. I've tried the adb command (the one that apparently used to work on Oreo but not longer does on Pie) and that didn't work (though I didn't expect it to since many people said it no longer works on Pie). I have an Unlocked Note 9 as well and its wifi calling works perfectly fine so does anyone have a way to make this work? Reception at my home is somewhat lacking and I really need wifi calling.
Thanks!
mtweisenbarger777 said:
Hey all, I've been pouring over the forums here and other places trying to find a solution to my issue. I just got a Pixel 2XL the verizon version and I'm using it on Straight Talk with an AT&T sim card. So far so good except I cannot get wifi calling. I'm pure stock, android 9/Pie, no bootloader unlocks/rooting etc. The wifi calling option does not exist in the phone app nor in the settings anywhere. Even when you search for wifi calling, it simply takes you to the network and connections section of settings but wifi calling is no where to be found. I've tried the adb command (the one that apparently used to work on Oreo but not longer does on Pie) and that didn't work (though I didn't expect it to since many people said it no longer works on Pie). I have an Unlocked Note 9 as well and its wifi calling works perfectly fine so does anyone have a way to make this work? Reception at my home is somewhat lacking and I really need wifi calling.
Thanks!
Click to expand...
Click to collapse
Could you attach a screenshot with the WHOLE section of "Mobile Network", found inside of "Network & Internet" in the Settings -- make sure that you click on the drop down menu next to "Advanced Calling" -- this will help make sure that wifi calling is really missing as well as might point something out that may help with a solution. Moreso, personally, because I can't even imagine what the settings menu looks like missing this...
simplepinoi177 said:
Could you attach a screenshot with the WHOLE section of "Mobile Network", found inside of "Network & Internet" in the Settings -- make sure that you click on the drop down menu next to "Advanced Calling" -- this will help make sure that wifi calling is really missing as well as might point something out that may help with a solution. Moreso, personally, because I can't even imagine what the settings menu looks like missing this...
Click to expand...
Click to collapse
I have attached a screenshot of the mobile network section with the advanced section expanded.
mtweisenbarger777 said:
I have attached a screenshot of the mobile network section with the advanced section expanded.
Click to expand...
Click to collapse
It might be a long shot but try checking the settings in the Google phone app. There should be a place that says configure IMS calling. I have this setting here and in the network settings. If you have it that's where you can enable wifi calling.
murphyjasonc said:
It might be a long shot but try checking the settings in the Google phone app. There should be a place that says configure IMS calling. I have this setting here and in the network settings. If you have it that's where you can enable wifi calling.
Click to expand...
Click to collapse
Been there done that. I have no options for setting up IMS calling. I only have SIP options. Also, I have tried the phone dialer trick (where you dial *#*#4636#*#*) and that shows the wifi calling option as a toggle but its greyed out and cannot be enabled. I even tried an adb trick that used to work on the 1st gen pixels, but to no avail.
What happens when you enter your information here?
I'll have to initiate a chat with Straight Talk. Like you I have a Pixel 2 XL with a Straight Talk AT&T SIM. The only difference is that mine is unlocked. I just ran my phone number and the IMEI of the SIM through the linked site and it tells me my device is not compatible. Since I have a BYOP SIM and the IMEI is of the SIM itself, chances are high that the SIM needs replacing with one that includes WiFi calling support.
EDIT: According to the representative I just spoke with, there's no guarantee that changing to a newer AT&T SIM will enable the feature. The only guaranteed method according to tech support is switching to a T-Mobile SIM.
Strephon Alkhalikoi said:
What happens when you enter your information here?
I'll have to initiate a chat with Straight Talk. Like you I have a Pixel 2 XL with a Straight Talk AT&T SIM. The only difference is that mine is unlocked. I just ran my phone number and the IMEI of the SIM through the linked site and it tells me my device is not compatible. Since I have a BYOP SIM and the IMEI is of the SIM itself, chances are high that the SIM needs replacing with one that includes WiFi calling support.
EDIT: According to the representative I just spoke with, there's no guarantee that changing to a newer AT&T SIM will enable the feature. The only guaranteed method according to tech support is switching to a T-Mobile SIM.
Click to expand...
Click to collapse
Hey thanks for the help. I tried that link as well (before I posted here; sorry I should have mentioned it) and it said my device is also not compatible. I initiated a chat with them and they told me the same; switch to T-Mobile. I am tempted to do so but the one thing holding me back is my home is already a place I get poor signal and T-mobile's coverage while much improved still isn't as good at AT&T's. I realize that having wifi calling would fix any lingering signal issues but I do manage to get 1-2 bars of 3G at my house with AT&T, I figure I won't even get that with T-Mobile. So I am weary of the switch. I'll have to consider it though. I could also wait for the full rollout of the latest google voice (since it finally is bring VOIP without the need of hangouts) and just use that number instead.
So I contacted Straight Talk and ordered a T-Mobile sim card. It'll be here in a few days. I will post my findings after it arrives. Straight talk support says wifi calling works with all T-Mobile sim cards so we will see.
Hello all,
Okay, so I finally got switched over to a T-Mobile sim card (again still with straight talk). It took a while cause I had to buy a new one (the old one I had expired; who'd have thought?). Anyways, switching to T-Mobile solved all my problems and then some. Not only do I have Wifi calling, but also HD voice, VOLTE, Tethering, and 3-4 bars of LTE (previously on AT&T, I got 1-2 bars of 3G). I realize the signal issues is merely a coverage thing but I can say with certainty that switching to a T-Mobile sim card will give you all the advanced features. I hope this helps others who might experience this problem. I've been using AT&T (in one form or another) for the better part of a decade and can now honestly say, AT&T sucks.
Is your download speed throttled?

Can't connect to mobile network.

I have a pixel 3xl, up to date stock non rooted, on straight talk lte/cdma Verizon network. I got a text saying straight talk now has VoLTE so I tried to find it in settings but there's no option for it. When I search it it comes up but when I click it it goes to mobile settings and it's not there I did the *#*#4636#*#* and it's also grayed out there. I changed the network mode in that diag screen to lte/cdma to see if that helped, was on global before i think. Still no VoLTE and for some reason I can't make calls. I have data, can send and receive texts but when I go to call it says no network. Removed Sim card didn't fix it, restarted it. Safe mode doesn't help either. Tired clicking trigger carrier provisioning, updated the smsc. Change mobile network to lte only, back to global, lte/cdma. I have no idea what else to try. Straight talk is basically useless for customer service so I haven't even tried yet lol.
Update!! It works!! Somehow I either damaged my sim card when I switch from my pixel 2xl to this 3xl and it somehow lasted till now. Or when I changed my network settings something wrote to the sim?( And it messed it up?? IDK much about how the phone and sim interact with each other)... But I did have a 2 year old sim card, it did not have VoLTE or wifi calling capabilities I now realize. So I bought a new SIM card at Walmart and activated it though the straight talk app on my account and kept the same number. Works perfectly and I now have VoLTE, no wifi calling yet but the option is now there and lets me click it but it fails. Doesn't matter to me, I'm just happy to have VoLTE. I'm leaving this post because straight has horrible customer service and I could find anyone who ran into this specific issue.

Trying to Configure Note10+ 5G (N976V) with Visible but can not add APNs.

Trying to Configure Note10+ 5G (N976V) with Visible but can not add APNs. The option is Greyed out. I was able to do it with my Verizon S10 that is also not officially supported. Crazy thing is that for about 5 min i was able to use the Visible SIM in my Note and Call and Send Txt until I rebooted the Phone. The Phone is paid off and Im using it on Mint Mobile now but it doesnt Show the T-Mo Boot Logo when I switched SIMs like my S10 Did. Has anyone been able to get this to work. I was told by Samsung that I may need to Reflash the Phone.
i have the regular unlocked note10+ working on visible.
N976V on Visible.
I am having the same issue, the APN settings are disabled. If you get this resolved before I can figure out a work around please let me know. Thank you.
Rocking Visible Wireless with the following devices,
iPad Mini 4th gen
Samsung Note 9 SM-N960u
Motorola Z2 Force XT1789-01
hammerhead13 said:
Trying to Configure Note10+ 5G (N976V) with Visible but can not add APNs. The option is Greyed out. I was able to do it with my Verizon S10 that is also not officially supported. Crazy thing is that for about 5 min i was able to use the Visible SIM in my Note and Call and Send Txt until I rebooted the Phone. The Phone is paid off and Im using it on Mint Mobile now but it doesnt Show the T-Mo Boot Logo when I switched SIMs like my S10 Did. Has anyone been able to get this to work. I was told by Samsung that I may need to Reflash the Phone.
Click to expand...
Click to collapse
Did you work it out? if yes, can you share how?
As soon as someone has resolved this issue, please update this forum page!
I just upgraded my note 8(on Visible) to the note 10 plus 5g. After i put in the Visible sim card into my note 10 phone, the phone was not working with the Visible sim card. I was connected onto the wifi network at work and I went into the settings to update the APN information, but it was greyed out and could not enter that information into the phone. After a few hours of googling to see if I could fixed the greyed out APN area so that I could actually enter in the programming, I said let me check the phone outside with wifi turned off. I went outside and tried to place a call and the call connected. I was then able to get wifi calling turned on since the phone was not allowing me to do so before. I went back into work and tried to place a call on the wifi network and it worked. I also tried sending text messages and mms messages and they all work. I checked the settings under the APN area and the phone automatically populated the Visible Internet setting but it was also greyed out, but it was working and I was so happy. I am so happy now with my new galaxy note 10 5g phone that is up and fully working with the Visible sim card. So I believe that having the phone connect onto the cell tower signal and not the wifi allowed the phone to pull in the APN information that it needed. I also reset via the setting the network connections while I was outside a few times. Hopes that this helps...
Change CSC with SamFw Tool (don't brick your device!!!)
Don't update beyond U4
Unlock bootloader and root.
Modify everything.
Accuse Samsung of being stupid for ever creating such a product with such limitations.

Categories

Resources